WO2018116493A1

WO2018116493A1 - Assignment server, security system, security guard assignment method, and program

Info

Publication number: WO2018116493A1
Application number: PCT/JP2017/011374
Authority: WO
Inventors: 大金友; 洋明網中; 一志村岡; 太一大辻; 則夫山垣; 孝司吉永
Original assignee: 日本電気株式会社
Priority date: 2016-12-22
Filing date: 2017-03-22
Publication date: 2018-06-28
Also published as: JPWO2018116493A1; JP6881471B2

Abstract

Provided is an assignment server which assigns security guards such that incidents that have occurred are dealt with, and the security force of a whole security area is maintained. The assignment server is provided with a determination unit, an instruction unit, and an assignment unit. The determination unit determines, on the basis of at least the attributes of each of a plurality of security guards who each carry a terminal, a first security guard among the plurality of security guards who is to deal with an incident that has occurred. The instruction unit issues, to the terminal carried by the first security guard, an instruction to deal with the incident that has occurred. The assignment unit reassigns a second security guard to a security area on the basis of the attributes of second security guards other than the first security guard among the plurality of security guards.

Description

Arrangement server, security system, security officer arrangement method and program

(Description of related applications)
The present invention is based on the priority claim of US Provisional Application No. 62/437769 (filed on Dec. 22, 2016), the entire contents of which are incorporated herein by reference. .
The present invention relates to an arrangement server, a security system, a security officer arrangement method, and a program. In particular, the present invention relates to an arrangement server, a security system, a security officer arrangement method, and a program for the arrangement of security personnel.

In recent years, the threat of terrorism has increased, and large-scale events where many people gather can be targeted. Many security guards are assigned to guard large-scale events, and each guard is responsible for monitoring the workplace and handling incidents.

In Patent Document 1, an emergency call device is installed in a user (for example, an elderly person), and when an emergency call is made from the emergency call device, an emergency contact (for example, a plurality of family members or acquaintances) is in the center side. Disclose technology related to emergency call system that requests rush to user's house. In Patent Document 1, as a problem of such an emergency call system, even if a request for rushing to an emergency contact automatically determined by the emergency call system is made, there is a possibility that the contact cannot properly cope with the request. ing. That is, when contacting in order according to the priority order, a person with a low priority order may have a short run time. For example, even if the order of rushing requests is determined according to the distance between the user's home and the emergency contact address, there is a possibility that a person who is far away will rush ahead due to the presence or absence of transportation means.

For such a problem, Patent Document 1 deals as follows. A plurality of emergency contacts are notified that there has been an emergency notification from the user, and each registrant responds to the notification. Each registrant also responds with whether or not it can be rushed and the rush time. The emergency call system automatically determines and displays the candidate 1 with the shortest travel time estimated from the distance and the candidate 2 with the shortest rush time for self-reporting.

Patent Document 2 discloses a technology relating to a system in which an automatic fire alarm device is installed in a building to be fire-protected and a self-supporting fire brigade is organized. Patent Document 2 discloses the following problems. Self-defense fire brigade members are engaged in their respective tasks, and even if they call a call from the disaster prevention center, the location is not always clear and may be absent. Also, if each member is informed individually, it takes time to contact the members. Furthermore, in a building where a large number of tenants are occupying, the faces and names of the members of the self-defense fire brigade may not be known, and there is a possibility that the cooperative activities between the members may be hindered.

For such a problem, Patent Document 2 deals with the following. The support device connected to the automatic alarm device transmits the abnormality occurrence information to a terminal carried by a self-employed fire brigade member and requests participation in the fire brigade. In addition, the support apparatus organizes the organization according to the attribute of the member having the terminal that has participated in the response (for example, the capability of whether the position and the pump can be operated), and notifies the role again.

Patent document 3 grasps the position of the patrol vehicle to patrol at the center, and when an incident occurs, the communication command device instructs the guard to the guard of the guard vehicle, and the guard is directed to the guard vehicle. The technology related to the system that adopts the flexible system of rushing in is disclosed. Patent Document 3 discloses the following problems. In the conventional communication command device, the determination of the security location and the deployment of the security personnel at the security location are performed by the operator's judgment, and the security personnel are manually commanded. Therefore, it may take time to issue a command, and there may be many cases in which people involved in the incident are missed.

For such a problem, Patent Document 3 deals with the following. The communication commanding device commands each guard to guard the security location based on the incident information. The communication command device includes a security location determination means for determining a security location based on incident information, and a security command determination means for determining a security officer responsible for the security location of the security location determined. It is configured to automatically perform all of the instructions up to the staff. Therefore, operation mistakes and judgment errors due to human operations are eliminated, and an accurate security system can be established in a short time.

Patent Document 4 discloses a technology related to a patrol security support system that enables a security guard heading to a site where an abnormality has occurred to easily identify a suspicious person in a patrol security service. In Patent Document 4, a person who satisfies a predetermined detection condition is detected as a suspicious person, and relative position information between the detected suspicious person and a patrol guard is calculated. Further, in this document, based on the calculated position information, predetermined information is transmitted to the mobile terminal held by the patrol guard.

Patent Document 5 discloses a technique related to a monitoring system that issues a countermeasure instruction for an object such as a suspicious person or a suspicious object when it is detected. In patent document 5, the position of the portable terminal is managed for each portable terminal. Further, in this document, when there is a report related to detection of an object in an abnormal state from the monitoring camera terminal, the portable terminal that instructs to deal with the object is determined and a handling instruction for the object is transmitted.

Patent Document 6 discloses a technique related to efficiently detecting the occurrence of an unexpected situation and promptly dealing with the unexpected situation when guarding in and around the event venue. In Patent Document 6, the travel time of a pedestrian is calculated by obtaining the time when the pedestrian who is a visitor is located near the start point of the route and the time when the pedestrian is located near the end point of the route. The distribution is generated. Further, in this document, the change of the mode value of the travel time distribution is monitored, and it is detected that an unexpected situation has occurred when the change amount of the mode value of the travel time distribution exceeds a threshold value. Further, this document discloses that the arrangement of guards is adjusted based on the travel time of pedestrians.

Japanese Unexamined Patent Publication No. 2016-173755 JP2015-108923A Japanese Patent Laid-Open No. 10-124783 JP 2011-018094 A JP 2012-104022 A JP 2016-170554 A

Patent Documents 1 to 6 disclose that a person to deal with an incident is determined and an instruction to move the determined person is given. However, such measures alone are not sufficient for security of large-scale events.

For example, in Patent Document 1, the person in charge of rushing is dynamically determined and the destination of rushing is instructed. However, the document does not disclose what the person in charge should do specifically. In Patent Document 2, the role of the self-defense fire brigade is dynamically determined, and the activity content including the placement destination is instructed. However, this document does not consider the range of activities of members. In Patent Document 3, the guard is instructed to move to the guard location, but the instruction does not include information on what the guard should do or an instruction on the guard range. In patent document 4, although the relative positional information of a suspicious person and a guard is notified, the information regarding what a guard should do and the instruction | indication regarding a guard range are not contained. In Patent Document 5, a countermeasure instruction for an object in an abnormal state is transmitted, but an instruction regarding a guard range of a guard is not included. In patent document 6, although arrangement | positioning of a guard is adjusted so that abnormality can be coped with within regulation time, there is no instruction | indication regarding the action of the guard when abnormality occurs.

As described above, in Patent Documents 1 to 6, there is a lack of consideration as to what the guards should do at the placement destination and consideration of the guard range of the guards instructed to move. If such instructions and considerations are lacking, the security of areas where no incident has occurred becomes weak, and the possibility of another serious incident occurring increases. In other words, if the focus is only on handling and solving incidents that occur, the security of other areas will be reduced.

The present invention has an object to provide an arrangement server, a security system, a security officer arrangement method, and a program for arranging security personnel so as to achieve both the handling of incidents that occur and the maintenance of the security power of the entire security area.

According to the first aspect of the present invention, a first guard that handles an incident that has occurred among a plurality of guards each possessing a terminal is determined based on at least the guard attributes of each of the plurality of guards. And an instruction unit for instructing the terminal possessed by the first security guard to handle the incident that has occurred, and a second of the plurality of security guards other than the first security guard. An arrangement server is provided, comprising: an arrangement unit that rearranges the second security guard in the security area based on the security guard attribute of the security guard.

According to a second aspect of the present invention, a plurality of terminals possessed by each of a plurality of guards, and a placement server that places the plurality of guards, the placement server includes the plurality of guards. Determining a first guard to deal with the incident that occurred among the members based on at least the guard attributes of each of the plurality of guards, and the terminal possessed by the first guard, Based on the security guard attributes of the second security guard other than the first security guard among the plurality of security guards, the second security guard is reintroduced into the security area. There is provided a security system comprising a placement unit.

According to the third aspect of the present invention, at least a plurality of security guards each of the plurality of security guards, the first security guard handling an incident that has occurred among a plurality of security guards each possessing a terminal. Deciding based on attributes, instructing the terminal possessed by the first security guard to deal with the incident that has occurred, out of the plurality of security guards of the second security guard other than the first security guard There is provided a guard arrangement method including rearranging the second guard in a guard area based on the guard attribute.

According to the fourth aspect of the present invention, a first security guard that handles an incident that has occurred among a plurality of security guards each possessing a terminal is determined based on at least the security guard attributes of each of the plurality of security guards. A process for instructing the terminal possessed by the first guard to deal with the incident that has occurred, and the second guard other than the first guard among the plurality of guards. There is provided a program for causing a computer to execute a process of rearranging the second security guard in a security area based on a security guard attribute.
This program can be recorded on a computer-readable storage medium. The storage medium may be non-transient such as a semiconductor memory, a hard disk, a magnetic recording medium, an optical recording medium, or the like. The present invention can also be embodied as a computer program product.

According to each aspect of the present invention, a placement server, a security system, a guard placement method, and a program that contribute to placing a guard so as to achieve both the handling of an incident that has occurred and the maintenance of the guard power of the entire guard area Is provided.

It is a figure for demonstrating the outline | summary of one Embodiment. It is a figure showing an example of composition of a security system concerning a 1st embodiment. It is a figure for demonstrating the specific example of operation | movement of the security system which concerns on 1st Embodiment. It is a block diagram which shows an example of the hardware constitutions of the arrangement | positioning server which concerns on 1st Embodiment. It is a block diagram which shows an example of the hardware constitutions of the terminal which concerns on 1st Embodiment. It is a figure which shows an example of the process structure of the arrangement | positioning server which concerns on 1st Embodiment. It is a figure which shows an example of an incident response pattern database. It is a figure which shows an example of a guard attribute database. It is a figure which shows an example of a security system database. It is a figure which shows an example of a security area database. It is a figure for demonstrating operation | movement of the guard arrangement | positioning determination part which concerns on 1st Embodiment. It is a flowchart which shows an example of operation | movement of the arrangement | positioning server at the time of receiving incident occurrence notification. It is a flowchart which shows an example of operation | movement of the arrangement | positioning server at the time of receiving incident response completion notification. It is a figure which shows an example of the process structure of the terminal which concerns on 1st Embodiment. It is a sequence diagram which shows an example of operation | movement of the security system at the time of incident occurrence. It is a sequence diagram which shows an example of operation | movement of the security system at the time of completion of incident handling. It is a figure which shows an example of the process structure of the terminal which concerns on 2nd Embodiment. It is a figure which shows an example of the process structure of the arrangement | positioning server 20a which concerns on 2nd Embodiment. It is a figure which shows an example of the guard attribute database based on 2nd Embodiment. It is a figure for demonstrating operation | movement of the guard arrangement | positioning determination part which concerns on 2nd Embodiment. It is a sequence diagram which shows an example of operation | movement of the security system which concerns on 2nd Embodiment. It is a figure for demonstrating operation | movement of the guard arrangement | positioning determination part which concerns on 3rd Embodiment. It is a figure which shows an example of a structure of the security system which concerns on 4th Embodiment. It is a figure which shows an example of the process structure of the arrangement | positioning server which concerns on 4th Embodiment. It is a flowchart which shows an example of operation | movement of the arrangement | positioning server which concerns on 4th Embodiment. It is a figure which shows an example of the process structure of the terminal which concerns on 5th Embodiment. It is a figure which shows an example of the screen which the terminal which concerns on 6th Embodiment displays. It is a figure which shows an example of the screen which the terminal which concerns on 6th Embodiment displays. It is a figure which shows an example of the screen which the terminal which concerns on 6th Embodiment displays. It is a figure which shows an example of the screen which the terminal which concerns on 6th Embodiment displays. It is a figure which shows an example of the guard range which concerns on one Embodiment. It is a sequence diagram at the time of incident occurrence which concerns on one Embodiment. It is a sequence diagram at the time of completion of incident handling according to an embodiment. It is a block diagram of one Embodiment. It is a flowchart of one embodiment. It is a block diagram of one Embodiment. It is a sequence diagram of one embodiment. It is a block diagram of one Embodiment. It is a flowchart of one embodiment. It is an example of a user interface (terminal for guards). It is an example of a user interface (terminal for guards). It is a block diagram which illustrates the composition of an information processor.

First, an outline of one embodiment will be described. Note that the reference numerals of the drawings attached to the outline are attached to the respective elements for convenience as an example for facilitating understanding, and the description of the outline is not intended to be any limitation. In addition, the connection lines between the blocks in each drawing include both bidirectional and unidirectional directions. The unidirectional arrow schematically shows the main signal (data) flow and does not exclude bidirectionality.

The arrangement server 100 according to an embodiment includes a determination unit 101, an instruction unit 102, and an arrangement unit 103 (see FIG. 1). The determination part 101 determines the 1st guard who copes with the incident which generate | occur | produced among the some guards each having a terminal based on the guard attribute of each of at least some guards. The instruction unit 102 instructs the terminal possessed by the first security guard to deal with the incident that has occurred. Arrangement unit 103 rearranges the second security guard in the security area based on the security guard attributes of the second security guard other than the first security guard among the plurality of security guards.

The placement server 100 determines the responder to the incident based on at least the attributes of each guard (for example, experience values and special abilities as guards). As a result, a security guard suitable for the incident that has occurred is selected. In addition, the arrangement server 100 rearranges the guards so as to fill the blank area generated by the guards dealing with the incident based on the attributes of the guards who do not deal with the incident. That is, the arrangement server 100 rearranges the guards so that a wide guard range is not assigned to the guards with insufficient capabilities, or the guard ranges of the guards are not biased. As a result, the guards are rearranged appropriately, so that the guard power of the entire guard area can be maintained. In this way, the placement server 100 appropriately distributes the role assignment to incident handling and normal security work when an incident occurs, and dynamically reorganizes the placement location and placement range of each guard, It is possible to deal with incidents that occur while preventing declines.

Hereinafter, specific embodiments will be described in more detail with reference to the drawings. In addition, in each embodiment, the same code | symbol is attached | subjected to the same component and the description is abbreviate | omitted.

[First Embodiment]
The first embodiment will be described in more detail with reference to the drawings.

FIG. 2 is a diagram illustrating an example of the configuration of the security system according to the first embodiment. Referring to FIG. 2, the security system includes a plurality of terminals 10-1 to 10-4 and an arrangement server (arrangement support server) 20. Each of the plurality of terminals 10-1 to 10-4 is connected to the arrangement server 20 via a base station and a network.

In the following description, when there is no particular reason to distinguish the terminals 10-1 to 10-4, they are simply expressed as “terminal 10”. Further, in the following description, the number of terminals 10 (number of guards) is described as “4”, but it is needless to say that the number of terminals 10 is not limited.

The terminal 10 is a security guard terminal (for example, a smartphone, a mobile phone, a tablet, etc.) possessed by each security guard deployed in the security area. Each guard goes around the guard range assigned to each guard while carrying the terminal 10. In the example of FIG. 2, the light gray area is the security range assigned to each security guard.

When the security guard finds an abnormal situation (so-called incident) in his / her security range, the security officer notifies the arrangement server 20 of the occurrence of the incident and its details (incident type, incident location, etc.) using the terminal 10. In the following description, the notification transmitted from the security guard (terminal 10) is referred to as “incident occurrence notification”.

The placement server 20 is a device that controls the placement of security guards in the security area. The placement of the guards by the placement server 20 includes the placement of dispatching guards to deal with the incident that has occurred, and the placement of guards for guarding the entire guard area. When the placement server 20 receives the incident occurrence notification from the terminal 10, the placement server 20 determines a guard to deal with the incident. At that time, the arrangement server 20 determines a security guard (the above-mentioned first security guard) to deal with the incident based on at least the contents of the incident that has occurred and the attributes (security guard attributes) of each security guard. In addition, the arrangement server 20 notifies the security guard who has determined the activity content (the method of dealing with the incident). In the following description, the notification transmitted from the placement server 20 to the security guard is referred to as “incident handling instruction notification”.

When the incident handling instruction notification is transmitted to the necessary terminal 10, the placement server 20 executes the rearrangement of the remaining security guards (the security guard who does not deal with the incident; the second security guard described above). In that case, the arrangement | positioning server 20 determines the arrangement | positioning location and guard range regarding each guard based on the attribute of each guard at least. The placement server 20 notifies the security guards of the determined contents (placement location, security area). In the following description, the above notification transmitted from the arrangement server 20 to the security guard is referred to as “security area change notification”.

When the response to the incident is completed, the guard operates the terminal 10 and notifies the placement server 20 to that effect. In the following description, the notification transmitted from the security guard is referred to as “incident handling completion notification”.

Upon receiving the incident handling completion notification, the arrangement server 20 determines details (arrangement location, security area) regarding the rearrangement of the guards, and notifies the respective guards of the determined contents by the guard area change notification.

Subsequently, a specific example of the operation of the security system according to the first embodiment will be described with reference to FIG.

For example, the arrangement and security range of each guard at the time of the incident are as shown in FIG. From the situation shown in FIG. 3A, it is assumed that an incident (for example, suspicious object discovery) has occurred in the security range at the lower right. In this case, the security guard possessing the terminal 10-4 transmits an incident occurrence notification to the arrangement server 20. The placement server 20 that has received the notification determines a guard to deal with the incident based on the type of incident and the attributes of each guard (for example, special abilities possessed by each guard).

In the example of FIG. 3 (a), it is assumed that the security guard carrying the terminal 10-2 is selected. The placement server 20 transmits an incident handling instruction notification to the terminal 10-2.

Next, the arrangement server 20 determines an arrangement place and a security range of a guard who possesses a terminal other than the terminal 10-2. Also in this case, the arrangement server 20 determines the arrangement location and the security range of each guard based on the attributes of each guard. For example, an arrangement and a security range as shown in FIG. 3B are determined by the arrangement server 20, and notified to each security guard (terminal 10) by a security area change notification. In the example of FIG. 3 (b), the security personnel carrying the terminal 10-1 are notified of the location (X4, Y8) and the security range (X1 to X7, Y6 to Y10).

Each security guard who does not deal with the incident (in the example of FIG. 3B, the security guard who possesses the terminals 10-1, 10-3, 10-4) Perform business.

When the security guard possessing the terminal 10-2 completes the handling of the incident, the arrangement server 20 is notified to that effect (incident handling completion notification is transmitted). The arrangement server 20 determines a relocation destination (arrangement place, security range) of each guard, and notifies the terminal 10 possessed by each guard (transmits a guard area change notification).

Hereinafter, each device for realizing the functions of the security system will be described.

[Hardware configuration]
First, the hardware configuration of various devices constituting the security system according to the first embodiment will be described.

FIG. 4 is a block diagram illustrating an example of a hardware configuration of the arrangement server 20 according to the first embodiment. The arrangement server 20 can be configured by a so-called computer (information processing apparatus), and has the configuration illustrated in FIG. For example, the arrangement server 20 includes a CPU (Central Processing Unit) 21, a memory 22, an input / output interface 23, a NIC (Network Interface Card) 24 that is a communication interface, and the like that are connected to each other via an internal bus.

However, the configuration shown in FIG. 4 is not intended to limit the hardware configuration of the placement server 20. The placement server 20 may include hardware (not shown) or may not include the input / output interface 23 as necessary. For example, when inputting / outputting information to / from the arrangement server 20 by an operation terminal connected via a network, the input / output interface 23 may not be necessary. Further, the number of CPUs and the like included in the placement server 20 is not limited to the example illustrated in FIG. 4. For example, a plurality of CPUs may be included in the placement server 20.

The memory 22 is a RAM (Random Access Memory), a ROM (Read Only Memory), or an auxiliary storage device (such as a hard disk).

The input / output interface 23 is an interface of a display device and an input device (not shown). The display device is, for example, a liquid crystal display. The input device is, for example, a device that accepts a user operation such as a keyboard or a mouse, or a device that inputs information from an external storage device such as a USB (Universal Serial Bus) memory. The user inputs necessary information to the placement server 20 using a keyboard, a mouse, or the like.

The function of the placement server 20 is realized by a processing module described later. The processing module is realized, for example, when the CPU 21 executes a program stored in the memory 22. The program can be downloaded through a network or updated using a storage medium storing the program. Furthermore, the processing module may be realized by a semiconductor chip. That is, the function performed by the processing module may be realized by executing software in some kind of hardware.

Further, by installing the above-described computer program in the storage unit of the computer, the computer can function as the arrangement server 20. Still further, by causing the computer to execute the above-described computer program, the guard arrangement method can be executed by the computer.

FIG. 5 is a block diagram illustrating an example of a hardware configuration of the terminal 10 according to the first embodiment. Referring to FIG. 5, the terminal 10 includes a GNSS (Global Navigation Satellite System) antenna 25 in addition to the above-described CPU and the like. The terminal 10 also includes a transmission / reception circuit 24a that transmits and receives radio signals.

The GNSS antenna 25 is used to measure the position of the terminal 10 and receives a GNSS signal.

[Process module]
Subsequently, processing modules of various devices constituting the security system according to the first embodiment will be described.

[Deployment Server]
FIG. 6 is a diagram illustrating an example of a processing configuration of the arrangement server 20 according to the first embodiment. Referring to FIG. 6, the arrangement server 20 includes a communication control unit 201, an incident handling unit 202, a guard arrangement determination unit 203, and various databases (DB).

The communication control unit 201 controls communication with another device (terminal 10). Further, the communication control unit 201 distributes data (packets) acquired from the outside to an appropriate processing module. For example, when an incident occurrence notification is received from the terminal 10, the communication control unit 201 delivers the notification to the incident handling unit 202. In addition, the communication control unit 201 transmits information (for example, incident handling instruction notification) acquired from each processing module to another device.

The incident handling unit 202 processes the incident occurrence notification received from the terminal 10. Specifically, the incident handling unit 202 determines the number of people who deal with the incident that has occurred, the guards to deal with, and the content of the handling. The incident handling unit 202 uses information obtained from the incident occurrence notification acquired from the terminal 10 and information stored in various databases to determine the above items. Details of the incident handling unit 202 will be described later.

The guard placement determination unit 203 rearranges guards when an incident occurs or when incident handling is completed. Specifically, the guard arrangement determination unit 203 determines an arrangement place and a guard range of guards who do not deal with an incident when an incident occurs. Moreover, the guard arrangement | positioning determination part 203 determines the rearrangement (arrangement place, guard range) of the guard including the guard who was dealing with the incident when the incident handling is completed. Details of the guard arrangement determination unit 203 will be described later.

Various databases included in the placement server 20 are constructed on a recording medium such as an HDD (Hard Disk Drive). Specifically, an incident response pattern database 221, a guard attribute database 222, a security system database 223, and a security area database 224 are constructed in the placement server 20.

The incident handling pattern database 221 is a database that manages incident types, the number of guards handling each incident (number of coping persons), requirements required for coping with each incident (handling requirements), and incident handling contents in association with each other. (See FIG. 7). Priority is given to the requirement (handling requirement) required of the person who deals with the incident, and in the example of FIG. 7, the first handling requirement is handled with higher priority than the second handling requirement. In FIG. 7, two handling requirements are illustrated, but one handling requirement may be stored in the incident handling pattern database 221, and three or more handling requirements are included in the incident handling pattern database 221. May be.

Referring to FIG. 7, if the incident is “explosion”, two guards are assigned, and the two guards are first required to be able to handle dangerous goods, and have such skills. If there are no security guards, the security "experts" are required to deal with them.

The guard attribute database 222 is a database that manages the attributes of each guard (see FIG. 8). For example, referring to FIG. 8, “physical characteristics”, “experience”, and “special ability” are illustrated as attributes of the guard. For example, referring to FIG. 8, it can be seen that the security guard possessing the terminal 10-2 is a veteran (skilled) security guard who has a fast foot and is well versed in handling dangerous goods. In addition, FIG. 8 is an illustration and is not intended to limit the attributes of the guard. In addition to the above, for example, “age”, “employment form (full-time employee, part-time job)”, “position”, and the like of the guard are listed as guard attributes. Moreover, in drawing after FIG. 8, each guard is specified by the terminal 10 which each guard has (The code | symbol of the terminal 10 is described as an identifier of a guard).

The security system database 223 is a database that manages the current security system (see FIG. 9). The security system database 223 includes a security guard (a security guard identifier), a current role of each security guard (duty status; normal security, handling an incident), and a placement of each security guard (location, security range). This is a database that manages incident types being dealt with in association with each other.

FIG. 9A shows an example of a security system database 223 before an incident occurs. By accessing the security system database 223, it is possible to know the status of each security guard (normal security, during incident handling), the location where the security guard is located, and the security range. In addition, when an incident occurs and each guard is rearranged, changes in the security system caused by these facts are reflected in the database. For example, referring to FIG. 9 (b), the security guard possessing the terminal 10-2 is dealing with the incident of “suspicious object discovery”, and the other security guards are performing “normal security”. I understand. The location and security range of each guard are also updated.

The security area database 224 stores and manages information (map information) related to the security area (see FIG. 10). Note that the security area database 224 includes not only the range of the security area (the first line in FIG. 10) but also information on the key points for focused security and the geographical characteristics of the security area (terrain information). May be. For example, facilities, locations where a specific person exists, places where an occurrence of an incident is assumed, etc. are exemplified as priority points. In addition, steep slopes and vacant land are exemplified as the topographic information of the security area.

Subsequently, details of the incident handling unit 202 and the guard arrangement determination unit 203 will be described.

The incident handling unit 202 determines a guard to deal with an incident that has occurred among a plurality of guards based on at least the guard attributes of each of the plurality of guards. The incident handling unit 202 includes submodules including a handling number determination unit 211, a coping person determination unit 212, and a handling instruction unit 213.

The coping number determination unit 211 determines the number of guards to handle the incident according to at least the type of incident that has occurred. More specifically, when receiving the incident occurrence notification from the terminal 10, the coping number determination unit 211 handles the incident based on the incident type included in the notification and the information stored in the incident handling pattern database 221. Determine the number of guards. For example, referring to FIG. 7, if the incident is “discovery of suspicious object”, the number-of-hands-determination unit 211 assigns one guard to the incident handling.

The coping person determination unit 212 selects the number of guards determined by the coping number determination unit 211 from the guards existing in the security area. At that time, the responder determination unit 212 determines the type of incident that has occurred, information stored in the incident response pattern database 221, information stored in the guard attribute database 222, and information stored in the security system database 223. Based on the above, the security guards to deal with the incident are determined.

The coping person determination unit 212 acquires coping requirements for coping with an incident that has occurred from the incident coping pattern database 221. As described above, the handling requirements include requirements and priorities required for the guards to deal with the incidents that have occurred. For example, referring to FIG. 7, if the incident that occurred is “discovered suspicious object”, the guard to deal with is first required to have a special ability of “handling of dangerous goods” and has the skill. If the security guard cannot be secured, secondly, it is required to be an “expert”.

When the handling requirement is acquired, the coping person determination unit 212 identifies the security guard in the “normal security” state among the security guards existing in the security area from the security system database 223. Thereafter, the coping person determination unit 212 accesses the guard attribute database 222 and acquires the attributes of the guard who is performing the normal guard mission. The coping person determining unit 212 uses the acquired attributes of the guards to select the guards that meet the above coping requirements from the guards in the normal guarding state (the number of persons determined by the coping person determining unit 212) Select).

For example, in the situation of FIG. 3A, if an incident “discovered suspicious object” occurs, the attributes of four guards are acquired, and among the four guards, the first action requirement (handling of dangerous goods) Security officers that satisfy (capability) are selected. Referring to FIG. 8, since the guard who possesses the terminal 10-2 has the capability of “handling dangerous goods”, the guard is selected as the incident handler.

Also, for example, in the situation of FIG. 3A, if a “fire” incident occurs, two guards are required as incident handlers, and the special ability of “pump operation” is the first response requirement. Second, it is required to be an “expert” (see the third line in FIG. 7). Referring to FIG. 8, the guard who possesses the terminal 10-1 is selected first because it meets the first countermeasure requirement. However, since the other guards do not have the special ability of “pump operation”, the guards that meet the second countermeasure requirement (for example, guards possessing the terminal 10-2) are selected.

The handling instruction unit 213 instructs the terminal 10 possessed by the security guard handling the incident to deal with the incident that has occurred. That is, the handling instruction unit 213 gives a specific incident handling instruction to the security guard handling the incident. At that time, the handling instruction unit 213 accesses the incident handling pattern database 221 and acquires the incident handling content predetermined for each incident that has occurred. For example, since “investigation” is defined as the incident handling content for the incident “discovered suspicious object” (see the first line in FIG. 7), the handling instruction unit 213 has a guard who possesses the terminal 10-2. Is directed to investigate the suspicious object while designating the location of the suspicious object. The location of the suspicious object (that is, the incident occurrence location) is information obtained from the incident occurrence notification.

The handling instruction unit 213 transmits an incident handling instruction notification to the terminal 10 owned by the guard selected by the coping person determination unit 212. At that time, the handling instruction unit 213 includes at least information related to the type of incident that has occurred, the location where the incident occurred, and the contents of handling the incident in the incident handling instruction notification. When a plurality of guards are selected as incident handlers as in the above-described example of “fire”, the handling instruction unit 213 sends an incident handling instruction notification including position information on other guards. You may transmit to the terminal 10.

The response instruction unit 213 updates information stored in the security system database 223 regarding the security officer who has instructed incident response. Specifically, the handling instruction unit 213 changes the role of the security officer handling the incident from “normal security” to “incident handling”, and stores the type of incident instructed to the handling incident. In addition, the handling instruction unit 213 notifies the guard arrangement determination unit 203 that the incident handling instruction has been notified to the guard.

The incident handling unit 202 updates the security system database 223 when receiving the incident handling completion notification from the security guard (terminal 10) who handled the incident. Specifically, the incident handling unit 202 returns the role field of the guard who was handling the incident to “normal security” among the entries of the security system database 223, and sets the incident field currently being dealt with “no action (see FIG. 9 is set to “hyphen”).

When the incident response unit 202 receives the incident response completion notification and updates the security system database 223, the incident response unit 202 notifies the security officer arrangement determination unit 203 to that effect.

The guard arrangement determination unit 203 rearranges guards that do not deal with incidents in the guard area based on attributes of guards other than guards that deal with incidents among the plurality of guards. Specifically, when the security guard placement determination unit 203 acquires that the incident handling unit 202 has notified the security guard of the incident handling instruction or has updated the security system database 223, the security guard placement determination unit 203 rearranges the security guards remaining in the security area. To do. At that time, the guard placement determination unit 203 rearranges guards using information stored in the guard attribute database 222, the guard system database 223, and the guard area database 224.

The guard arrangement determination unit 203 grasps the entire range of the guard area from the guard area database 224. For example, in the example of FIGS. 3 and 10, the guard arrangement determination unit 203 acquires the range of latitude (X1 to X10) and longitude (Y1 to Y10) as the entire range of the security area.

Next, the guard arrangement determination unit 203 identifies, from the guard system database 223, the guards performing the regular guard duties among the guards existing in the guard area. For example, in the example of “discovery of suspicious object” described above, a security guard possessing the terminals 10-1, 10-3, and 10-4 is specified. Thereafter, the guard arrangement determination unit 203 determines the arrangement location and the guard range of each guard so that the entire range of the guard area is covered by the normal guard by the identified guard. In other words, the guard arrangement determination unit 203 determines that the other security guards are filled with the blank area of the guard area generated by the selected guard responding to the incident by the guard range of the other guards that are not selected. Determine the security range of personnel.

For example, as in the above-described example, when an incident occurs by a guard who possesses the terminal 10-2, the guard range assigned to the guard becomes a blank area (see FIG. 11A). . The guard arrangement determination unit 203 expands the guard range of the remaining guards so as to fill such a blank area of the guard range. At that time, the guard arrangement determination unit 203 determines the size of the guard range of each guard (the size to be expanded) based on the attributes of each guard.

For example, in the case of FIG. 11A, if the security range of the guard who possesses the terminal 10-4 is extended to the blank area, the blank area caused by the incident response is filled (see FIG. 11B). However, such expansion does not balance the security range that each guard is responsible for. In other words, the guard range of the guard who possesses the terminals 10-1 and 10-3 is 25 squares, and the guard range of the guard who possesses the terminal 10-4 is 50 squares.

In FIG. 11 (b), a wide security range is assigned to the security guard who possesses the terminal 10-4, but there is a fact that the security guard has little experience (see the fourth line in FIG. 8). It is not appropriate for inexperienced security guards to cover a wider security range than experienced security guards.

As described above, if the guard range of the security guard is simply expanded so as to simply fill the blank area, the resulting guard range may be inappropriate.

Therefore, the guard arrangement determination unit 203 determines whether or not the guard range as a result of filling the blank area is appropriate. For example, the guard arrangement determination unit 203 determines that the situation in which the guard range is unbalanced as described above or the situation in which a wide guard range is assigned to an inexperienced guard is inappropriate. Note that the determination as to whether the security range is inappropriate can be made based on predetermined conditions. For example, the following conditions are exemplified.
(1) The security range assigned to each security guard is biased (unbalanced).
(2) The security range of new security guards is wider than that of other security guards.
(3) The guard range of a swift guard is narrower than the guard range of other guards.

The guard arrangement determination unit 203 adjusts the guard range of each guard so as to eliminate the situation where the assignment of the guard range is inappropriate. At that time, the guard arrangement determination unit 203 changes the guard range using the attributes of each guard (for example, skilled guards, new guards, or having special physical characteristics). As a specific example, when the guard has the attribute of “new face”, the guard placement determination unit 203 narrows the guard range of the guard. Alternatively, when the security guard has a special physical feature of being “fast”, the guard placement determination unit 203 widens the security range of the guard.

For example, in the situation of FIG. 11B, the security guard possessing the terminal 10-4 is a “new face”, so the security range of the security guard is narrowed (see FIG. 11C). Next, the guard arrangement determination unit 203 changes the guard range of other guards so as to fill the blank area ((X6 to X7, Y1 to Y10) in FIG. 11C) generated by the narrowed guard range. To do. Also at that time, the guard arrangement determining unit 203 fills the blank area in consideration of the attributes of each guard. For example, in the situation of FIG. 11 (c), since the security guards possessing each of the terminals 10-1 and 10-3 are both “skilled persons”, the security guard placement determination unit 203 determines that the two security guards. Blank areas are allocated evenly (see FIG. 11D). Thus, when there are a plurality of guards who do not deal with the incident, the guard arrangement determination unit 203 changes the size of the guard range assigned to each of the plurality of guards based on the attributes of the plurality of guards ( adjust.

The adjustment of the guard range by the guard placement determination unit 203 based on the guard attributes may be performed according to a rule in which the guard attributes and the adjustment amount are determined in advance. Specifically, the adjustment amount of guard attributes and guard ranges may be determined in advance as follows.
(1) If the guard is a “new face”, the guard range is reduced to 70% of the guard range of the middle-class guards.
(2) If the guard is an “expert”, the guard range is expanded to 150% of the guard range of the middle-ranked guard.
(3) If the guard is “fast”, the guard range is expanded to 110% of the guard range of other guards (mid-level, skilled).

It should be noted that the adjustment of the guard range by the guard placement determination unit 203 is necessary when there are a plurality of guards who do not deal with the incident. If only one guard is left, the guard will be responsible for the entire range of the guard area. Alternatively, in such a case, the arrangement server 20 (or system administrator) requests the management center or the like to increase the number of guards.

When the guard placement determination unit 203 determines the guard range for each guard, it determines the center of each guard range as the place to be placed (place where each guard goes).

As described above, the security guard placement determination unit 203 determines the placement location and the security range of the security guard to be rearranged based on the attributes of the security guards (security guards who are not dealing with the incident) obtained from the security guard attribute database 222. decide. The guard arrangement determination unit 203 transmits a security area change notification including an arrangement place and a guard range to the terminal 10 possessed by each guard. Moreover, the guard arrangement determination unit 203 updates the security system database 223 with information on the arrangement location to be rearranged and the security range.

The guard arrangement determination unit 203 rearranges the guards in the security area even when the incident handling unit 202 obtains an update of the security system database 223 in response to the incident handling completion notification. At that time, the guard arrangement determination unit 203 stores the arrangement of the guards before handling the incident (for example, the arrangement shown in FIG. 3A), and returns each guard to the stored arrangement of the guards. An instruction may be given to (terminal 10). Or the guard arrangement | positioning determination part 203 may rearrange a guard based on the attribute of each guard after completion of incident handling.

Subsequently, the operation of the placement server 20 will be described with reference to the drawings.

FIG. 12 is a flowchart showing an example of the operation of the placement server 20 when an incident occurrence notification is received.

In step S101, the incident handling unit 202 receives an incident occurrence notification from the terminal 10.

In step S102, the incident handling unit 202 determines the number of people who can handle the incident according to the type of incident that has occurred in the security area.

In step S103, the incident handling unit 202 determines a guard to deal with the incident based on the attributes of each guard.

In step S104, the incident handling unit 202 transmits an incident handling instruction notification to the determined security guard.

In step S105, the guard arrangement determination unit 203 expands the guard range of the guard in contact with the blank area so as to fill the blank area.

In step S106, the guard arrangement determination unit 203 determines whether or not the guard range of each guard is appropriate.

If the guard range of each guard is not appropriate (step S106, No branch), the guard placement determination unit 203 changes (adjusts) the guard range based on the attribute of each guard (step S107).

If it is determined that the security range of each security guard is appropriate (step S106, Yes branch), the security guard placement determination unit 203 transmits a security area change notification to each security guard (terminal 10) (step S108).

FIG. 13 is a flowchart showing an example of the operation of the placement server 20 when an incident handling completion notification is received.

In step S201, the incident handling unit 202 receives an incident handling completion notification from the terminal 10. In response to the reception, the incident handling unit 202 updates the security system database 223.

In step S202, the guard placement determination unit 203 executes the rearrangement of guards. For example, the guard arrangement determination unit 203 returns each guard to the arrangement before the occurrence of the incident.

In step S203, the guard placement determination unit 203 transmits a guard area change notification to each guard.

[Terminal]
FIG. 14 is a diagram illustrating an example of a processing configuration of the terminal 10 according to the first embodiment. Referring to FIG. 14, the terminal 10 includes a communication control unit 301, an incident information input unit 302, a reception information display unit 303, and a guard range management unit 304.

The communication control unit 301 controls communication with other devices (arrangement server 20) in the same manner as the communication control unit 201 of the arrangement server 20.

The incident information input unit 302 provides an interface for the security guard to input information related to the incident. Specifically, the incident information input unit 302 provides an interface for inputting information (incident type, occurrence location, etc.) related to the incident discovered by the guard, and an interface for inputting that the incident has been dealt with. .

The reception information display unit 303 displays information received from the arrangement server 20 (information obtained from the incident handling instruction notification or the security area change notification) on a liquid crystal monitor or the like. When the terminal 10 has a speaker or a vibration function, the reception information display unit 303 uses the voice or vibration to notify the reception of the information at the timing when the information is acquired from the placement server 20. May be notified to the user.

The guard range management unit 304 manages the location and guard range designated by the terminal itself. Specifically, the security range management unit 304 stores an arrangement location and a security range notified from the arrangement server 20 in a storage medium. Further, the security range management unit 304 may manage the map information of the security range in addition to the security range information. Note that information regarding the initial arrangement of each guard (for example, the arrangement shown in FIG. 3A) may be stored in the terminal 10 in advance, or may be designated from the arrangement server 20 when the system starts operating.

[System Operation]
Next, the operation of the security system according to the first embodiment will be described with reference to FIGS. 15 and 16.

FIG. 15 is a sequence diagram showing an example of the operation of the security system when an incident occurs. FIG. 15 illustrates the operation of the security system when an incident occurs at the position (X10, Y1) illustrated in FIG.

First, the security officer in charge of normal security at the incident occurrence location (the security officer who owns the terminal 10-4) finds the incident and operates the terminal 10-4 to transmit the incident occurrence notification to the arrangement server 20. (Step S01).

Upon receiving the notification, the placement server 20 determines the number of guards to handle the incident from the content (type, etc.) of the incident that has occurred (step S02).

Subsequently, the placement server 20 determines a guard to deal with the incident that has occurred based on the attributes of each guard, etc. (step S03). In the example of FIG. 3, the guard who possesses the terminal 10-2 is selected as the incident handler.

The placement server 20 transmits an incident handling instruction notification including the type of incident, the location where the incident occurred, the content of handling the incident, and the like to the determined incident officer (guard) (step S04).

The terminal that has received the notification (in the example of FIG. 3, the terminal 10-2) displays the content of the notification (step S05).

Also, the placement server 20 rearranges guards that do not deal with the incident so as to cover the guard range of the guards that deal with the incident (so that there is no blank area in the guard area) (step S06). In that case, the arrangement | positioning server 20 determines the arrangement | positioning location and guard range of each guard based on the attribute of each guard. In the example of FIG. 3, the arrangement location and the guard range are determined according to the attributes of the guards possessing the terminals 10-1, 10-3, and 10-4.

The placement server 20 notifies each terminal 10 of the determined placement location and security range by a security area change notification (step S07).

Each terminal 10 displays the received information (placement location, security range) (step S08).

FIG. 16 is a sequence diagram showing an example of the operation of the security system when incident handling is completed.

When the security guard handling the incident completes the handling of the incident, it notifies the placement server 20 to that effect by an incident handling completion notification (step S11).

The placement server 20 that has received the notification executes the rearrangement of guards including the guards who dealt with the incident (step S12).

Thereafter, the placement server 20 transmits a security area change notification including the placement location and the security range after the rearrangement to each terminal 10 (step S13).

Each terminal 10 displays the received information (placement location, security range) (step S14).

As described above, in the security system according to the first embodiment, the responder to the incident is determined based on at least the attributes of each guard (for example, experience values and special abilities as guards). As a result, a security guard suitable for the incident that has occurred is selected. In addition, there is a concern that the security staff may deal with the incident, resulting in a blank area in the security area and a reduction in the security power of the entire security area. However, in the security system according to the first embodiment, the guards are appropriately rearranged based on the attributes of the guards who do not deal with the incident, so that the guard power of the entire guard area can be maintained. As described above, the security system (arrangement server 20) according to the first embodiment enables both coping with the incident that has occurred and maintaining the security power of the entire security area.

[Second Embodiment]
Next, a second embodiment will be described in detail with reference to the drawings.

In the second embodiment, the position of each guard (terminal 10) is collected as an attribute of the guard, and the position of the collected guard is determined for the guard who deals with the incident or the guard who does not deal with the incident. The case where it uses for rearrangement is demonstrated.

FIG. 17 is a diagram illustrating an example of a processing configuration of the terminal 10a according to the second embodiment. In the terminal 10a according to the second embodiment, a location information management unit 305 is added to the terminal 10 according to the first embodiment.

The location information management unit 305 periodically acquires a GNSS signal from the GNSS antenna 25 and calculates the location of the terminal itself. The location information management unit 305 transmits the location information of the own terminal calculated periodically (at a predetermined sampling interval) to the placement server 20a. In the following description, the notification transmitted from the terminal 10a to the arrangement server 20a is referred to as “terminal location information notification”.

FIG. 18 is a diagram illustrating an example of a processing configuration of the arrangement server 20a according to the second embodiment.

The arrangement server 20a has a terminal location collection unit 204 added to the arrangement server 20 according to the first embodiment.

The terminal location collection unit 204 acquires terminal location information that each terminal 10a periodically transmits, and reflects the acquired location information in the guard attribute database 222. That is, the guard position attribute database 222 according to the second embodiment is provided with a current position field indicating the current position of each guard as shown in FIG.

In the first embodiment, a guard who deals with an incident is determined based on the attribute of the guard. In that case, there may be a plurality of guards that satisfy the requirements for the guards. For example, if the incident that occurred is “discovered suspicious person”, two skilled security guards are selected (see the second line in FIG. 7). In this case, referring to FIG. 8, three guards are candidates. Accordingly, in the first embodiment, two of the three guards are selected, but if the incident occurrence position is not taken into account, the disadvantaged guard is selected in relation to the incident occurrence position. There is a possibility that.

The coordinator determination unit 212 according to the second embodiment eliminates the inconvenience as described above by selecting a security officer to deal with the incident in consideration of the current position of each security officer. Specifically, when there are a plurality of guards satisfying the handling requirements, the coping person determination unit 212 preferentially selects the guards existing near the incident occurrence location. In this manner, the coping person determination unit 212 can use the current position of the terminal 10 for the determination of the guard who handles the incident.

In the first embodiment, the guard arrangement determination unit 203 determines the relocation destination of each guard based on the attributes of the guard (for example, skilled person, newcomer). At that time, since the current position of each guard is not considered, there is a possibility that the relocation is not necessarily efficient. For example, as shown in FIG. 20 (a), if the positions of the guards possessing the terminal 10-1 and the terminal 10-3 are biased within the respective guard ranges, the reproduction shown in FIG. In the arrangement destination, the distance from the current position to the rearrangement arrangement place becomes long.

Therefore, the guard placement determination unit 203 rearranges the guards so that the guard range of the guards who do not deal with the incident is appropriate while taking into account the current positions of the guards. For example, in the example of FIG. 20A, the guard arrangement determination unit 203 sets an arrangement location (the center of the security range) near the current position, and extends the security range around the set arrangement location. The blank area may be filled (see FIG. 20B). As described above, the guard arrangement determination unit 203 may use the current position of the terminal 10 for rearrangement of guards who do not deal with the incident.

FIG. 21 is a sequence diagram illustrating an example of the operation of the security system according to the second embodiment.

The terminal 10a calculates position information (step S21). The terminal 10a transmits terminal position information to the arrangement server 20a (step S22). At that time, the terminal 10a transmits terminal location information including at least the identifier of the terminal itself (security officer identifier) and location information. The placement server 20a (terminal location collection unit 204) updates the guard attribute database 222 (step S23).

In each terminal 10a and arrangement server 20a, the processing of steps S21 to S23 is periodically repeated. Note that the operation after the occurrence of an incident and the general operation when the handling of the incident is completed can be the same as those in the first embodiment, and thus description thereof is omitted.

As described above, in the security system according to the second embodiment, the current position of the terminal 10 is used for the determination of the security officer to deal with the incident and the rearrangement of the remaining security officers. As a result, prompt incident handling and efficient guard relocation can be realized.

[Third Embodiment]
Next, a third embodiment will be described in detail with reference to the drawings.

In the third embodiment, a case will be described in which important point information or topographic information in a security area is used in rearrangement of guards after the occurrence of an incident. Since the system configuration and the configuration of each device in the third embodiment can be the same as those in the first embodiment, the description corresponding to FIG. 2 and FIG. 6 is omitted.

For example, when the priority points and topographic information stored in the security area database 224 shown in FIG. 10 are reflected in the security area, the situation is as shown in FIG. In FIG. 22 (a), two important points are indicated by stars, and steep slopes and vacant areas are indicated by dark gray.

The guard arrangement determination unit 203 according to the third embodiment uses information (important points, topographic information) stored in the security area database 224 for rearrangement of each guard. More specifically, the guard arrangement determination unit 203 determines a guard range according to a rule predetermined for each piece of information (key point, terrain information) in the guard area.

For example, referring to FIG. 22A, since it is necessary to carefully guard the vicinity of two important points, the guard placement determination unit 203 determines the area of the security range including the important points as the area. To be narrow. Also, even in the vicinity of a steep slope, since security is required for security in the area, the guard arrangement determination unit 203 sets the security range including such topography so that the area is narrowed. .

On the other hand, since there is no obstacle that blocks the line of sight in an area such as a vacant land, the guard arrangement determination unit 203 sets the area of the security range including such topography to be wide.

FIG. 22 (b) shows an example in which each guard is arranged with respect to FIG. 22 (a). In addition, the guard arrangement determination unit 203 of the arrangement server 20 relates to the arrangement location and the security range when transmitting a security area change notification to each security officer when the security range or the like is determined based on the priority points or the like. In addition to the information, position information of important points may be included.

As described above, in the security system according to the third embodiment, at least one of the priority points set in the security area and the terrain information of the security area is used to determine the security range of the security guard who does not deal with the incident. . As a result, it is possible to realize a more appropriate guard relocation that matches the current situation of the guard area.

[Fourth Embodiment]
Next, a fourth embodiment will be described in detail with reference to the drawings.

In the fourth embodiment, a case where information obtained from a sensor (for example, a camera or a microphone) installed in a security area is used will be described.

FIG. 23 is a diagram illustrating an example of a configuration of a security system according to the fourth embodiment. Referring to FIG. 23, a camera 30 and a microphone 40 are installed in the security area. In FIG. 23, one camera 30 and microphone 40 are shown, but in reality, a large number of (necessary number) cameras and the like are installed. The camera 30 and the microphone 40 are connected to the arrangement server 20b by a wired or wireless communication method. Moreover, although a camera and a microphone were illustrated as a sensor installed in a security area, it is needless to say that other sensors may be used. For example, a device such as a fire alarm may be used as the sensor.

FIG. 24 is a diagram illustrating an example of a processing configuration of the arrangement server 20b according to the fourth embodiment. In the arrangement server 20b according to the second embodiment, a sensor information processing unit 205 is added to the configuration shown in FIG.

The sensor information processing unit 205 processes information from sensors (camera 30 and microphone 40) arranged in the security area, and generates status information of the security area. Specifically, the sensor information processing unit 205 analyzes the information (video data, audio data) obtained from the camera 30 or the microphone 40 to thereby obtain the situation information (for example, occurrence of an incident, congestion level of a security area). Is calculated.

Specifically, the sensor information processing unit 205 analyzes the video data obtained from the camera 30 and, if it recognizes the existence of a baggage left for a predetermined time, the “suspicious object discovery” incident is issued. To detect. Alternatively, the sensor information processing unit 205 may calculate the “degree of congestion” at each point in the security area by analyzing the video data and counting the number of people present per predetermined area of the security area.

Further, the sensor information processing unit 205 may analyze the audio data obtained from the microphone 40 and detect an incident such as “fire” or “explosion”. For example, when the sensor information processing unit 205 detects voice data including the keyword “fire”, the sensor information processing unit 205 may determine that a fire has occurred in the vicinity of the microphone 40 that transmits the voice data. Alternatively, the sensor information processing unit 205 may calculate the “congestion degree” at each point in the security area from the volume of the audio data obtained from the microphone 40. In other words, the sensor information processing unit 205 calculates the “congestion degree” by using the fact that the volume of the voice data (background noise) at a crowded place is large and the volume of the voice data at a sparse place is small. To do.

When the sensor information processing unit 205 detects the occurrence of an incident, the sensor information processing unit 205 notifies the incident handling unit 202 of the fact and details. The incident handling unit 202 performs the operation described in the first embodiment and the like. That is, the incident handling unit 202 determines a guard to deal with the incident according to information acquired from the sensor information processing unit 205 (type of incident that has occurred).

In addition, when the sensor information processing unit 205 calculates the status of the security area (for example, the degree of congestion at each point), the sensor information processing unit 205 notifies the security guard arrangement determination unit 203 of the information. The guard arrangement determination unit 203 uses the information (the degree of congestion at each point) for the rearrangement of the guards. For example, the guard arrangement determining unit 203 sets the guard range of the guard who is in charge of the congested spot to be narrow so that the guard of the crowded spot in the guard area is focused.

Alternatively, the guard placement determination unit 203 uses the congestion level and the current position of each guard to estimate the time until the guard arrives at the place of placement, and rearranges the guard according to the estimation result. May be. That is, even if the current position of the guard and the rearrangement location are physically close, if there is a crowded area between them, the guard cannot immediately reach the destination. The guard arrangement determination unit 203 may calculate the travel time in consideration of the degree of congestion, and may determine the rearrangement of guards and the guard range so that the travel time is minimized.

FIG. 25 is a flowchart showing an example of the operation of the arrangement server 20b according to the fourth embodiment. With reference to FIG. 25, the operation of the placement server 20b will be described focusing on the differences from the placement server 20 described in the first embodiment.

When the placement server 20b receives an incident occurrence notification from the terminal 10 (step S301, Yes branch) or detects an incident occurrence from a sensor such as the camera 30 or the microphone 40 (step S302, Yes branch), the placement server 20b A coping process is executed (steps S303 to S305).

At that time, when detecting the occurrence of an incident from the sensor information, the arrangement server 20b deals with the incident based on the attributes of each guard and information (incident type) obtained from the sensors (camera 30, microphone 40). A security guard is determined (step S304).

Further, the arrangement server 20b may use information obtained from the sensor when relocating the guards (step S308). For example, as described above, the arrangement server 20b can take measures such as setting a narrow security range including a congested area (point) in the security area.

As described above, in the security system according to the fourth embodiment, information obtained from the sensor in the security area (status information of the security area) is used to determine a security officer to deal with the incident or to deal with the incident. Do not rearrange security guards. As a result, incidents can be dealt with quickly, and appropriate guard relocation can be realized.

[Fifth Embodiment]
Next, a fifth embodiment will be described in detail with reference to the drawings.

In the first embodiment, a case has been described in which a security guard inputs the occurrence of an incident to the terminal 10. In the fifth embodiment, a case where the terminal 10b automatically detects the occurrence of an incident will be described.

FIG. 26 is a diagram illustrating an example of a processing configuration of the terminal 10b according to the fifth embodiment. The difference between the terminal 10b shown in FIG. 26 and the terminal 10 shown in FIG. 14 is that an incident detection unit 306 is added.

The incident detection unit 306 detects the occurrence of an incident by detecting an irregular movement or position of the own terminal (terminal 10b). For example, the incident detection unit 306 acquires a GNSS signal from the GNSS antenna 25 at a predetermined interval (predetermined sampling interval), and periodically detects the position of the own device.

The incident detection unit 306 compares the position of the own terminal and the security range assigned to the own device, and determines whether or not the own terminal is within the security range. Incident detection unit 306 determines that an incident has occurred if the terminal itself is out of the security range.

Alternatively, the incident detection unit 306 may detect the occurrence of an incident based on the moving speed of its own terminal. For example, the incident detection unit 306 calculates the moving speed of the own terminal from the position of the own terminal that is periodically sampled, and executes threshold processing on the calculated moving speed. As a result of the threshold processing, when it is determined that the terminal is moving faster than a predetermined moving speed, the incident detection unit 306 determines that an incident has occurred.

When the occurrence of an incident is detected, the incident detection unit 306 transmits an incident occurrence notification to the placement server 20. In this case, since the occurrence of an incident is not determined based on information from the security guard, it is difficult to specify the type of incident that has occurred. Accordingly, the incident detection unit 306 sets “unknown” as the incident type and “location of own terminal” as the incident occurrence location, and transmits an incident occurrence notification including these pieces of information to the arrangement server 20.

In the incident handling pattern database 221 of the arrangement server 20, “number of coping persons”, “handling requirements”, and “incident handling contents” when the incident type is “unknown” are set in advance. The placement server 20 determines an incident handler according to the information, and transmits an incident handling instruction notification to the selected guard (terminal 10b).

As described above, in the security system according to the fifth embodiment, when the terminal 10b is moving faster than the speed determined in advance, and when the location of the terminal is outside the security range assigned to the terminal. In at least one of cases, the placement server 20 is notified of the occurrence of an incident. As a result, it is possible to appropriately cope with an incident that occurs suddenly and the security guard cannot secure time for operating the terminal 10b.

[Sixth Embodiment]
Next, a sixth embodiment will be described in detail with reference to the drawings.

In the sixth embodiment, a screen that is displayed on the terminal 10 when receiving an incident handling instruction or a security area change notification from the placement server 20 will be described.

When the reception information display unit 303 of the terminal 10 receives the security area change notification from the arrangement server 20, the information included in the notification is displayed on a liquid crystal monitor or the like. For example, as shown in FIG. 27, the reception information display unit 303 performs display such that the placement location and the security range are superimposed on the security range map. Alternatively, the reception information display unit 303 may display the priority point together when the position information regarding the priority point is included in the security area change notification received from the placement server 20 (see FIG. 28).

When receiving the incident handling instruction notification received from the placement server 20, the reception information display unit 303 displays information included in the notification. For example, the reception information display unit 303 displays the type of incident that occurred, the location where the incident occurred, and the response to the incident as shown in FIG. Also, as shown in FIG. 29, the reception information display unit 303 may calculate the position of the own terminal and display the position together. Alternatively, when the incident handling instruction notification including the position information of another guard is received from the placement server 20, the position of the other guard may be displayed (see FIG. 30). Furthermore, when the handling instruction unit 213 sends real-time position information of other security guards different from the security guards who own the terminal (updates the position information of other security guards periodically) The terminal 10 may update the positions of other guards according to the transmitted position information (updated position information).

As described above, by devising the screen displayed on the terminal 10, it is possible to provide an easy-to-understand interface for security guards.

The configuration of the security system described in the above embodiment is an example, and is not intended to limit the configuration of the system. For example, various databases included in the placement server 20 may be constructed in a database server different from the placement server 20. Or the incident response part 202 and the guard arrangement | positioning determination part 203 which comprise the arrangement | positioning server 20 may be mounted with the different apparatus.

In the above embodiment, it is assumed that the number of persons to be dealt with and the requirement for dealing with the same incident type are the same, but the number of persons to be dealt with and the requirement may be changed according to the scale of the incident that has occurred.

Moreover, although the said embodiment demonstrated transmitting the details of the incident from the terminal 10 to the arrangement | positioning server 20, in the incident occurrence notification transmitted to the arrangement | positioning server 20 from the terminal 10, not only the classification of an incident but the details May be included. For example, when a security guard finds a suspicious person, text information or photo data describing the appearance of the suspicious person may be included in the incident occurrence notification. Further, the arrangement server 20 that has acquired such information may forward the acquired information (include it in the incident response instruction notification) to the incident handler (security guard).

In the plurality of flowcharts used in the above description, a plurality of steps (processes) are described in order, but the execution order of the steps executed in each embodiment is not limited to the description order. In each embodiment, the order of the illustrated steps can be changed within a range that does not hinder the contents, for example, the processes are executed in parallel. Moreover, the matter demonstrated by the said embodiment can be combined in the range which does not conflict.

A part or all of the above embodiments can be described as in the following supplementary notes, but is not limited thereto.
[Appendix 1]
It is as the arrangement | positioning server which concerns on the above-mentioned 1st viewpoint.
[Appendix 2]
The arrangement server according to supplementary note 1, wherein the arrangement unit notifies the terminal owned by the second security guard to be rearranged of the information regarding the arrangement location and the security range to which the second security guard is directed.
[Appendix 3]
The placement unit determines the security range of the second security guard so that a blank area of the security area generated by the first security guard responding to the incident is filled with a security coverage by the second security guard, Additional server of Appendix 2.
[Appendix 4]
The placement server according to supplementary note 3, wherein the placement unit uses at least one of the priority point set in the security area and the topographic information of the security area to determine the security range of the second security guard.
[Appendix 5]
The arrangement server according to supplementary note 4, wherein the arrangement unit notifies the terminal possessed by the second security guard of position information regarding the priority point used for determining the security range of the second security guard.
[Appendix 6]
When there are a plurality of the second security guards,
The placement unit changes the size of the security range assigned to each of the plurality of second security guards based on the security guard attribute of each of the plurality of second security guards, according to any one of appendices 2 to 5. Placement server.
[Appendix 7]
The placement server according to any one of appendices 1 to 6, wherein the placement unit uses a current position of the terminal for rearrangement of the second security guard.
[Appendix 8]
The placement server according to any one of appendices 1 to 7, wherein the determination unit determines the number of the first guards according to at least a type of the incident that has occurred.
[Appendix 9]
The arrangement server according to any one of appendices 1 to 8, wherein the determination unit uses a current position of the terminal for determination of the first security guard.
[Appendix 10]
The arrangement server according to any one of appendices 1 to 9, wherein the instruction unit transmits information including a type of the incident that has occurred and a location where the incident has occurred to the terminal.
[Appendix 11]
When the instruction unit instructs a plurality of first security guards to deal with the incident that has occurred, the instruction section relates to the other first security guards for the terminals possessed by each of the plurality of first security guards. The placement server according to appendix 10, which transmits position information.
[Appendix 12]
The placement server according to appendix 11, wherein the instruction unit periodically updates the position information of the other first security guard and transmits the updated position information to a terminal possessed by the first security guard.
[Appendix 13]
It further includes a sensor information processing unit that processes information from sensors arranged in the security area and generates status information of the security area,
The determination unit uses the status information of the security area to determine the first security guard,
The placement server according to any one of appendices 1 to 12, wherein the placement unit uses status information of the security area for rearrangement of the second security guard.
[Appendix 14]
It is as the security system concerning the above-mentioned 2nd viewpoint.
[Appendix 15]
The security system according to supplementary note 14, wherein the placement unit notifies a terminal possessed by the second security guard to be rearranged of information related to a placement location and a security range to which the second security guard is directed.
[Appendix 16]
The placement unit determines the security range of the second security guard so that a blank area of the security area generated by the first security guard responding to the incident is filled with a security coverage by the second security guard, Appendix 15 Security System.
[Appendix 17]
The security system according to supplementary note 16, wherein the placement unit uses at least one of the priority points set in the security area and the terrain information of the security area to determine the security range of the second security guard.
[Appendix 18]
The security system according to supplementary note 17, wherein the arrangement unit notifies the terminal held by the second security guard of position information regarding the priority point used for determining the security range of the second security guard.
[Appendix 19]
When there are a plurality of the second security guards,
The placement unit changes the size of a guard range assigned to each of the plurality of second guards based on the guard attribute of each of the plurality of second guards, according to any one of appendices 15 to 18. Security system.
[Appendix 20]
The said arrangement | positioning part is a security system as described in any one of Additional remarks 14 thru | or 19 using the present position of the said terminal for the rearrangement of the said 2nd guard.
[Appendix 21]
The security system according to any one of appendices 14 to 20, wherein the determination unit determines the number of the first security guards according to at least a type of the incident that has occurred.
[Appendix 22]
The said determination part is a security system as described in any one of Additional remarks 14 thru | or 21 which utilizes the present position of the said terminal for determination of a said 1st security guard.
[Appendix 23]
The said instruction | indication part is a security system as described in any one of Additional remarks 14 thru | or 22 which transmits the information containing the classification | category of the said incident which occurred, and the generation | occurrence | production location of the said incident to the said terminal.
[Appendix 24]
When the instruction unit instructs a plurality of first security guards to deal with the incident that has occurred, the instruction section relates to the other first security guards for the terminals possessed by each of the plurality of first security guards. The security system of appendix 23, which transmits position information.
[Appendix 25]
The security system according to appendix 24, wherein the instruction unit periodically updates the location information of the other first security guard and transmits the updated location information to a terminal possessed by the first security guard.
[Appendix 26]
The security system further includes a sensor information processing unit that processes information from sensors arranged in the security area and generates status information of the security area,
The determination unit uses the status information of the security area to determine the first security guard,
The security system according to any one of appendices 14 to 25, wherein the placement unit uses status information of the security area for rearrangement of the second security guard.
[Appendix 27]
The terminal arranges the occurrence of an incident when at least one of the case where the terminal is moving faster than a predetermined speed and the position of the terminal is outside the security range assigned to the terminal. The security system according to any one of appendices 14 to 26, which notifies a server.
[Appendix 28]
It is as the guard arrangement method concerning the above-mentioned 3rd viewpoint.
[Appendix 29]
It is as the program which concerns on the above-mentioned 4th viewpoint.
The form of supplementary note 28 and the form of supplementary note 29 can be expanded to the form of supplementary note 2 to the form of supplementary note 13 in the same manner as the form of supplementary note 1.

In the present disclosure, the following modes are also possible.

Solution (Figure 31)
In a security guard relocation support system consisting of a security guard terminal and a placement support server, when the placement support server is notified of the occurrence of an incident, the security guard corresponding to the incident is assigned based on the incident details and the attributes of each security guard. The placement support server changes the placement location and the guard range of the remaining guards based on the attributes of the guards, while instructing the contents of the determination and activity.
Examples of attributes: Skill, length of service, employment type (employee, part-time job), job title, physical ability (fast legs, etc.), age effect It is possible to respond to incidents reliably while maintaining the security capabilities of normal security.

Use location information as a security guard attribute. For this purpose, the position information of the guard terminal is collected (FIG. 36).

• Sensors installed in the security area are used for the occurrence of incidents and the level of congestion in the security area (Figure 38).

Example of guard range and placement location instructions (Figure 40).

FIG. 42 is a block diagram illustrating the configuration of the information processing apparatus. The terminal for guards and the arrangement support server according to the embodiment may include the information processing apparatus illustrated in the upper diagram. The information processing apparatus includes a central processing unit (CPU: Central Processing Unit) and a memory. The information processing apparatus may realize part or all of the functions of the units included in the guard terminal and the placement support server by the CPU executing a program stored in the memory.

Form 1
In a security guard placement support system comprising a guard terminal and a placement support server,
When the placement support server is notified of the occurrence of an incident, based on the contents of the incident and the attributes of each guard, the guard corresponding to the incident is determined, the contents of the activity are instructed, and the placement location of the remaining guards A guard placement support system, wherein the guard range is changed based on the attributes of each guard.
Form 2
The arrangement support server periodically collects position information of the security guard terminal and uses it for determination of a security guard corresponding to an incident and determination of a security guard placement location and a security range. Security guard placement support system described in 1.
Form 3
3. The guard placement support system according to

claim

1 or 2, wherein the guard terminal notifies the occurrence of an incident when the position of the terminal changes at a speed equal to or higher than a predetermined speed.
Form 4
3. The guard arrangement support system according to

claim

1 or 2, wherein the guard terminal notifies the occurrence of an incident when the position of the terminal is outside the guard range.
Form 5
5. The guard arrangement support system according to any one of aspects 1 to 4, wherein the arrangement support server periodically notifies the positions of other guards in the instruction of the activity content corresponding to the incident.
Form 6
The placement support server uses the information on the important security points existing in the security area to determine the location of the security guards and the security range, and the security guard placement support according to any one of aspects 1 to 5 system.
Form 7
7. The guard arrangement support system according to any one of aspects 1 to 6, wherein the arrangement support server includes a position of a priority guard point in an instruction of a guard range to a guard terminal.
Form 8
Any one of aspects 1 to 7, wherein the arrangement support server determines the number of incident response persons, the incident response person, and the security range and arrangement position of the security officer in charge of normal security using information on the situation of the security area The guard placement support system according to 1.
Form 9
The security support placement support system according to any one of aspects 1 to 8, wherein the placement support server acquires information on the status of the security zone using a sensor installed in the security zone.

In addition, each disclosure of the above cited patent documents, etc. shall be incorporated by reference into this document. Within the scope of the entire disclosure (including claims) of the present invention, the embodiments and examples can be changed and adjusted based on the basic technical concept. In addition, various combinations or selections of various disclosed elements (including each element in each claim, each element in each embodiment or example, each element in each drawing, etc.) within the scope of the entire disclosure of the present invention. Is possible. That is, the present invention of course includes various variations and modifications that could be made by those skilled in the art according to the entire disclosure including the claims and the technical idea. In particular, with respect to the numerical ranges described in this document, any numerical value or small range included in the range should be construed as being specifically described even if there is no specific description.

10, 10a, 10b, 10-1 to 10-4

Terminals

20, 20a, 20b, 100 Arrangement server 21 CPU (Central Processing Unit)
22 Memory 23 Input / output interface 24 NIC (Network Interface Card)
24a Transmission / reception circuit 25 GNSS antenna 30 Camera 40 Microphone 101 Determination unit 102 Instruction unit 103

Arrangement unit

201, 301 Communication control unit 202 Incident response unit 203 Security guard arrangement determination unit 204 Terminal position collection unit 205 Sensor information processing unit 211 212 Coping person determination unit 213 Coping instruction unit 221 Incident handling pattern database 222 Security guard attribute database 223 Security system database 224 Security area database 302 Incident information input unit 303 Reception information display unit 304 Security range management unit 305 Location information management unit 306 Incident detection Part

Claims

A determination unit that determines a first security guard that handles an incident that has occurred among a plurality of security guards each possessing a terminal based on at least the security guard attributes of each of the plurality of security guards;
An instruction unit that instructs the terminal possessed by the first security guard to deal with the incident that has occurred,
Based on the security guard attribute of the second security guard other than the first security guard among the plurality of security guards, the placement section rearranges the second security guard in the security area; and
A deployment server comprising:
The arrangement server according to claim 1, wherein the arrangement unit notifies a terminal possessed by the second security guard to be rearranged of information on an arrangement location and a security range toward which the second security guard is directed.
The placement unit determines the security range of the second security guard so that a blank area of the security area generated by the first security guard responding to the incident is filled with a security coverage by the second security guard, The arrangement server according to claim 2.
The arrangement server according to claim 3, wherein the arrangement unit uses at least one of the priority point set in the security area and the terrain information of the security area to determine the security range of the second security guard.
The arrangement server according to claim 4, wherein the arrangement unit notifies a terminal possessed by the second security guard of position information regarding the priority point used for determining the security range of the second security guard.
When there are a plurality of the second security guards,
The said arrangement | positioning part changes the magnitude | size of the guard range allocated to each of these 2nd guards based on the said guard attribute of each of these 2nd guards. The placement server described in.
The arrangement server according to any one of claims 1 to 6, wherein the arrangement unit uses a current position of the terminal for relocation of the second security guard.
The arrangement server according to any one of claims 1 to 7, wherein the determination unit determines the number of the first guards according to at least a type of the incident that has occurred.
The arrangement server according to any one of claims 1 to 8, wherein the determination unit uses a current position of the terminal for determination of the first security guard.
The arrangement server according to any one of claims 1 to 9, wherein the instruction unit transmits information including a type of the incident that has occurred and a location where the incident has occurred to the terminal.
When the instruction unit instructs a plurality of first security guards to deal with the incident that has occurred, the instruction section relates to the other first security guards for the terminals possessed by each of the plurality of first security guards. The arrangement server according to claim 10 which transmits position information. *
The arrangement server according to claim 11, wherein the instruction unit periodically updates the position information of the other first security guard and transmits the updated position information to a terminal possessed by the first security guard.
It further includes a sensor information processing unit that processes information from sensors arranged in the security area and generates status information of the security area,
The determination unit uses the status information of the security area to determine the first security guard,
The arrangement server according to any one of claims 1 to 12, wherein the arrangement unit uses status information of the security area for rearrangement of the second security guard.
Multiple terminals owned by multiple security guards,
An arrangement server for arranging the plurality of guards;
Including
The placement server is:
Determining a first guard to deal with an incident that has occurred among the plurality of guards based on at least the guard attributes of each of the plurality of guards;
An instruction unit that instructs the terminal possessed by the first security guard to deal with the incident that has occurred,
Based on the security guard attribute of the second security guard other than the first security guard among the plurality of security guards, the placement section rearranges the second security guard in the security area; and
A security system.
The terminal arranges the occurrence of an incident when at least one of the case where the terminal is moving faster than a predetermined speed and the position of the terminal is outside the security range assigned to the terminal. 15. The security system of claim 14, wherein the security system notifies a server.
By information processing equipment,
Determining a first guard to deal with an incident that has occurred among a plurality of guards each possessing a terminal, based on at least the guard attributes of each of the plurality of guards;
Instructing the terminal possessed by the first security guard to deal with the incident that has occurred,
Relocating the second security guard in the security area based on the security guard attributes of the second security guard other than the first security guard among the plurality of security guards;
Security guard placement method including that.
A process of determining a first guard to handle an incident that has occurred among a plurality of guards each possessing a terminal based on at least the guard attributes of each of the plurality of guards;
A process for instructing the terminal possessed by the first security guard to deal with the incident that has occurred,
Based on the security guard attribute of the second security guard other than the first security guard among the plurality of security guards, a process of rearranging the second security guard in the security area;
A program that causes a computer to execute.