WO2017008279A1 - Système et procédé de gestion de réservation d'hôtel en libre-service - Google Patents

Système et procédé de gestion de réservation d'hôtel en libre-service Download PDF

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Publication number
WO2017008279A1
WO2017008279A1 PCT/CN2015/084114 CN2015084114W WO2017008279A1 WO 2017008279 A1 WO2017008279 A1 WO 2017008279A1 CN 2015084114 W CN2015084114 W CN 2015084114W WO 2017008279 A1 WO2017008279 A1 WO 2017008279A1
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WO
WIPO (PCT)
Prior art keywords
management unit
room
reservation management
cloud
dimensional code
Prior art date
Application number
PCT/CN2015/084114
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English (en)
Chinese (zh)
Inventor
盛玉伟
Original Assignee
盛玉伟
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 盛玉伟 filed Critical 盛玉伟
Priority to PCT/CN2015/084114 priority Critical patent/WO2017008279A1/fr
Publication of WO2017008279A1 publication Critical patent/WO2017008279A1/fr

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Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/12—Hotels or restaurants

Definitions

  • the present invention belongs to the field of hotel network information management, and particularly relates to a networked intelligent management system and management method for a hotel apartment.
  • some hotel management units use the rental income distribution method to cooperate with the owner, that is, the management unit is responsible for selling the owner's house as a hotel room. Proportionate the sales revenue to the industry
  • the operation mechanism can not really understand the real occupancy of the home, so the income will still be very low. Therefore, the sales of hotel-like apartments in the same area are facing certain difficulties, and a clearer need is needed.
  • the management system allows the owners to more realistically understand the benefits of their homes and encourage more investors to choose such properties for investment.
  • the present invention provides a self-service hotel reservation management system, which aims to solve the problem of unclear distribution between the management party and the owner of the hotel apartment in the prior art.
  • the present invention provides a self-service hotel reservation management system, including a cloud reservation management unit, a room management unit, and the room management unit through the network and the cloud reservation management list.
  • the cloud reservation management unit transmits corresponding room rental information to the owner through the owner port
  • the cloud reservation management unit provides a room reservation payment service to the client through the subscription port
  • the room management unit includes a smart card lock
  • the smart card door lock includes an electronically controlled door lock, a cuckoo clock module, and an MCU control module, and the MCU control module receives the inter-turn information of the cuckoo clock module simultaneously with the cloud reservation management unit through the network.
  • the electronically controlled door lock is controlled by the MCU control module
  • the smart card lock further includes a two-dimensional code scanner, and the two-dimensional code scanner is connected to the MCU control module.
  • the room management unit further includes a service desk module and a room cleaning module, and the room cleaning module has a cleaner door card.
  • the service desk module has a customer door card.
  • the present invention also provides a self-service hotel reservation management method, which adopts the above management system, and specifically includes the following steps:
  • the cloud reservation management unit accepts the reservation request sent by the client, and transmits the reservation information of the corresponding room to the owner through the owner port, and the same, the clock module starts the room accommodation calculation. ;
  • the service management unit connects to the cloud reservation management unit through the network, and acquires a reservation situation to perform a boudoir preparation and a room cleaning operation;
  • the guest sends a check-in request to the cloud reservation management unit after the room that is reserved by the apartment, and the cloud reservation management unit sends a shackle to the client or the guest mobile phone short message box after confirming the request.
  • a two-dimensional code the guest scans the two-dimensional code of the shackle carried on the mobile phone near the two-dimensional code scanner, and the MCU control module identifies the shackle two-dimensional code transmitted by the two-dimensional code scanner The information is compared with the cloud reservation management unit through the network, and after the comparison is successful, the electronically controlled door lock is used to lock the door to complete the self-service mortuary;
  • the room cleaning module performs a cleaning operation to complete the room preparation work by brushing the cleaner door card into the room.
  • step S02 after the guest successfully makes a reservation through the client and pays the fee, the cloud cloud reservation management unit sends the fixed room two-dimensional code to the client or the guest mobile phone short message box.
  • step S04 specifically, the guest first uses the fixed room two-dimensional code for scanning by the two-dimensional code scanner, and after the scanning, the MCU control module identifies the two-dimensional code scanner.
  • the transmitted two-dimensional code information is verified and compared with the cloud reservation management unit through the network, and the shackle QR code is successfully sent to the guest's client or the mobile phone short message box, and the guest scans again.
  • the shackle two-dimensional code is shackled.
  • the cloud reservation management unit sends the ⁇ lock QR code to the guest's client or its mobile phone short message box, and the guest needs to be within the specified time.
  • the two-dimensional code scanner scans the shackle two-dimensional code to smash the door and enter the room.
  • the utility model has the advantages that, by the system in the above technical solution, the invention can push the owner's house as the sales situation of the hotel room to the owner, so that the owner can clearly understand the occupancy rate and income of the house, and the second scan QR code.
  • FIG. 1 is a schematic diagram of a system module connection provided by the present invention.
  • an embodiment of the present invention provides a self-service hotel reservation management system, including a cloud reservation management unit 10, a room management unit 30, and the room management unit 30 and the cloud reservation management unit through a network.
  • the cloud reservation management unit 10 transmits corresponding room rental information to the owner 40 through the owner port
  • the cloud reservation management unit 10 provides a room reservation payment service to the client 50 through the subscription port
  • the room management unit 30 Including the smart card door lock 20, the smart card door lock 20 includes an electronically controlled door lock 21, a cuckoo clock module 22 and an MCU control module 23, and the MCU control module 23 receives the inter-turn information of the cuckoo clock module 22
  • the electronically controlled door lock 21 is controlled by the MCU control module 23, and the smart card lock 20 further includes a two-dimensional code scanner 24.
  • the two-dimensional code scanner 24 is coupled to the MCU control module 23.
  • the room management unit 30 further includes a service desk module 31 and a room cleaning module 32, and the room cleaning module 32 has cleaning Member card 321.
  • the service desk module 31 has a customer door card 311.
  • the present invention also provides a self-service hotel reservation management method, which adopts the above management system, and specifically includes the following steps:
  • the cloud reservation management unit accepts the reservation request sent by the client, and transmits the reservation information of the corresponding room to the owner through the owner port, and the same, the clock module starts the room accommodation calculation. ;
  • the service management unit is connected to the cloud reservation management unit by the network, and acquires a reservation situation to perform boudoir preparation and room cleaning work;
  • the guest sends a check-in request to the cloud reservation management unit after the room reserved by the apartment, and the cloud reservation management unit sends the confirmation request to the client or the guest mobile phone short box after confirming the request.
  • the guest scans the two-dimensional code of the shackle carried on the mobile phone near the two-dimensional code scanner, and the MCU control module recognizes the shackle two-dimensional code transmitted by the two-dimensional code scanner
  • the code information is compared with the cloud reservation management unit through the network, and after the comparison succeeds, the electronic control door locks the door to complete the self-service mortuary;
  • the room cleaning module performs a cleaning operation to complete the room preparation work by brushing the cleaner door card into the room.
  • step S02 after the guest successfully makes a reservation through the client and pays the fee, the cloud cloud reservation management unit sends the fixed room two-dimensional code to the client or the guest mobile phone short message box.
  • step S04 specifically, the guest first uses the fixed room two-dimensional code for scanning by the two-dimensional code scanner, and after the scanning, the MCU control module identifies the two-dimensional code scanner.
  • the transmitted two-dimensional code information is verified and compared with the cloud reservation management unit through the network, and the shackle QR code is successfully sent to the guest's client or the mobile phone short message box, and the guest scans again.
  • the shackle two-dimensional code is shackled.
  • the cloud reservation management unit sends the ⁇ lock QR code to the guest's client or its mobile phone short message box, and the guest needs to be within the specified time.
  • the two-dimensional code scanner scans the shackle two-dimensional code to smash the door and enter the room.
  • the beneficial effect is that, by the system in the above technical solution, the invention can push the owner's house as the sales situation of the hotel room to the owner, so that the owner can clearly understand the occupancy rate and income of the house, and the second scan QR code.

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  • Business, Economics & Management (AREA)
  • Tourism & Hospitality (AREA)
  • Health & Medical Sciences (AREA)
  • Economics (AREA)
  • General Health & Medical Sciences (AREA)
  • Human Resources & Organizations (AREA)
  • Marketing (AREA)
  • Primary Health Care (AREA)
  • Strategic Management (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

La présente invention, qui a trait au domaine de la gestion d'informations de réseau d'hôtels, concerne un système de gestion et un procédé de gestion intelligents en réseau pour un appartement dans une résidence hôtelière. La présente invention concerne un système de gestion de réservation d'hôtel en libre-service. Au moyen du système de la solution technique susmentionnée, l'état de vente d'une habitation d'un propriétaire, servant de chambre d'hôtel, peut être transmis au propriétaire de sorte que le propriétaire connaît clairement un taux d'occupation de sa propre habitation et ses revenus, deux modes d'entrée-sortie, à savoir enregistrement de client et nettoyage de chambre, sont clairement différenciés au moyen d'un mode de lecture de code QR et d'une carte de porte pour personnel de nettoyage, des comportements frauduleux d'un gestionnaire d'hôtel sont empêchés et une transaction plus équitable est favorisée. Par ailleurs, la lecture de code QR garantit également un enregistrement sécurisé.
PCT/CN2015/084114 2015-07-15 2015-07-15 Système et procédé de gestion de réservation d'hôtel en libre-service WO2017008279A1 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
PCT/CN2015/084114 WO2017008279A1 (fr) 2015-07-15 2015-07-15 Système et procédé de gestion de réservation d'hôtel en libre-service

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
PCT/CN2015/084114 WO2017008279A1 (fr) 2015-07-15 2015-07-15 Système et procédé de gestion de réservation d'hôtel en libre-service

Publications (1)

Publication Number Publication Date
WO2017008279A1 true WO2017008279A1 (fr) 2017-01-19

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Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN107424263A (zh) * 2017-07-18 2017-12-01 湖南中南楷思科技发展有限公司 一种住房自动分配管理系统
CN108596600A (zh) * 2018-05-11 2018-09-28 维沃移动通信有限公司 一种信息处理方法、终端及服务器
US10937264B2 (en) 2017-11-01 2021-03-02 Ademco Inc. Systems and methods for disarming a security system monitoring a secured area using a two-dimensional scannable access code
US11854329B2 (en) 2019-05-24 2023-12-26 Ademco Inc. Systems and methods for authorizing transmission of commands and signals to an access control device or a control panel device

Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102567923A (zh) * 2010-12-14 2012-07-11 北京谷德同创信息科技有限公司 酒店/公寓远程管理系统
CN103235992A (zh) * 2013-04-23 2013-08-07 江苏圆坤科技发展有限公司 一种基于二维码技术的酒店管理系统及其操作方法
CN103295168A (zh) * 2013-05-16 2013-09-11 湖北博尔德科技股份有限公司 一种酒店智能服务装置及运用装置服务的方法
CN104063935A (zh) * 2014-06-30 2014-09-24 深圳市同创新佳科技有限公司 一种基于电子钥匙管理服务器的酒店客房管理方法及系统
CN104992231A (zh) * 2015-07-15 2015-10-21 盛玉伟 一种自助式酒店预定管理系统及方法

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102567923A (zh) * 2010-12-14 2012-07-11 北京谷德同创信息科技有限公司 酒店/公寓远程管理系统
CN103235992A (zh) * 2013-04-23 2013-08-07 江苏圆坤科技发展有限公司 一种基于二维码技术的酒店管理系统及其操作方法
CN103295168A (zh) * 2013-05-16 2013-09-11 湖北博尔德科技股份有限公司 一种酒店智能服务装置及运用装置服务的方法
CN104063935A (zh) * 2014-06-30 2014-09-24 深圳市同创新佳科技有限公司 一种基于电子钥匙管理服务器的酒店客房管理方法及系统
CN104992231A (zh) * 2015-07-15 2015-10-21 盛玉伟 一种自助式酒店预定管理系统及方法

Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN107424263A (zh) * 2017-07-18 2017-12-01 湖南中南楷思科技发展有限公司 一种住房自动分配管理系统
US10937264B2 (en) 2017-11-01 2021-03-02 Ademco Inc. Systems and methods for disarming a security system monitoring a secured area using a two-dimensional scannable access code
CN108596600A (zh) * 2018-05-11 2018-09-28 维沃移动通信有限公司 一种信息处理方法、终端及服务器
US11854329B2 (en) 2019-05-24 2023-12-26 Ademco Inc. Systems and methods for authorizing transmission of commands and signals to an access control device or a control panel device

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