WO2016150011A1 - 一种语音呼叫的方法、装置及服务器 - Google Patents
一种语音呼叫的方法、装置及服务器 Download PDFInfo
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- WO2016150011A1 WO2016150011A1 PCT/CN2015/081350 CN2015081350W WO2016150011A1 WO 2016150011 A1 WO2016150011 A1 WO 2016150011A1 CN 2015081350 W CN2015081350 W CN 2015081350W WO 2016150011 A1 WO2016150011 A1 WO 2016150011A1
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- call
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/64—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations
- H04M1/65—Recording arrangements for recording a message from the calling party
- H04M1/656—Recording arrangements for recording a message from the calling party for recording conversations
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- This paper relates to the field of voice call technology, and in particular, to a method, device and server for a voice call.
- terminals or mobile terminals
- telephone communication is currently the most basic and basic communication method. End users sometimes need to select a phone to decide whether to connect a phone or reject a phone.
- the current selection of the phone is based on the caller number.
- the end user cannot directly judge the importance of the call, such as a strange number call, it may be a harassment and product promotion call, or it may be a very important call.
- the user cannot judge the content of the call before it is missed. Sex, can only choose to answer. For a sudden call from a previous harassing call, it is possible that this number has already been used by other customers. This call is a very important call. Before the end user fails to answer, the number is selected according to the number, and the important call may be missed.
- the invention provides a method, a device and a server for a voice call, which are used to solve the related art.
- the process of selecting and receiving an incoming call can only be identified by a telephone number, and the identification method may be misdirected or may be Some important calls will be missed, resulting in a lower user experience.
- a method of voice calling comprising:
- Receiving a call request from the first terminal adding the call request to the second terminal
- Receiving, in the conference call receiving the call content of the first terminal by using a voice mailbox corresponding to the conference call;
- the method further includes:
- the call content of the first terminal is recorded in the voice mailbox, and the recording is played to the second terminal in real time.
- the step of recording the content of the call of the first terminal in the voice mailbox includes:
- the content of the call of the first terminal is recorded in the voice mailbox.
- the method further includes:
- the step of performing the function corresponding to the button operation comprises:
- the second terminal is accessed into the conference phone to make a call with the first terminal;
- the second terminal is released in the conference phone, and the call content of the first terminal is continuously recorded in the voice mailbox.
- a device for voice call comprising a receiving module and a sending module, wherein:
- the receiving module is configured to: receive a call request from the first terminal, add the call request to a conference phone preset by the second terminal, to receive the first terminal by using a voice mailbox corresponding to the conference call Call content
- the sending module is configured to initiate a call ringing to the second terminal to prompt the second terminal that a call request currently exists.
- the device further includes a detection module, an execution module, and a recording and recording module, where:
- the detecting module is configured to: detect whether the second terminal has a button operation within a first predetermined time period;
- the execution module is configured to: when the detecting module determines that the second terminal has a button operation within a first predetermined time period, perform a function corresponding to the button operation;
- the recording and playing module is configured to: when the detecting module determines that the second terminal does not have a button operation within a first predetermined time period, perform the call content of the first terminal in the voice mailbox Recording and playing the recording to the second terminal in real time.
- the detecting module is further configured to:
- the execution module includes an access unit and a release unit, where:
- the access unit is configured to: when the button operation is to answer the call request, access the second terminal to the conference phone to make a call with the first terminal;
- the releasing unit is configured to: release the second terminal in the conference phone if the button operation is to refuse to answer the call request, and continue to trigger the recording and playing module in the voice mailbox Recording the content of the call of the first terminal.
- a server comprising any of the above described voice calls.
- a computer program comprising program instructions that, when executed by a server, cause the server to perform any of the above described methods of voice calls.
- a carrier carrying the computer program A carrier carrying the computer program.
- the technical solution of the present invention adds a call request to the conference phone, and records the content of the call from the calling phone through the voice mailbox corresponding to the conference phone.
- the content of the call in the voice mailbox determines whether the caller is required to answer the call.
- the user can answer the call according to the requirement, and the user experience is high.
- the process of selecting and receiving the incoming call can only be identified by the phone number. This type of identification may result in a misconnection of the phone, or it may miss some important calls, resulting in a lower user experience.
- FIG. 1 is a flowchart of a method for a voice call in an embodiment of the present invention
- FIG. 2 is a schematic structural diagram of an apparatus for a voice call according to an embodiment of the present invention.
- FIG. 3 is a schematic diagram of a preferred structure of an apparatus for a voice call according to an embodiment of the present invention.
- FIG. 4 is a schematic structural diagram of a device execution module for a voice call according to an embodiment of the present invention.
- FIG. 5 is a schematic structural diagram of a terminal and an information processing system according to an embodiment of the present invention.
- FIG. 6 is a flowchart of processing a call by an information processing system according to an embodiment of the present invention.
- FIG. 7 is a schematic structural diagram of a conference call interaction in an embodiment of the present invention.
- the selection and answering process of the incoming call can only be identified by the telephone number, and the identification method may incorrectly answer the call, or may miss some important calls, resulting in use.
- the present invention provides a method, an apparatus and a server for a voice call. The present invention will be further described in detail below with reference to the accompanying drawings and embodiments. It is understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.
- the embodiment of the invention provides a method for a voice call.
- the process of the method is as shown in FIG. 1 and includes steps S102 to S104:
- the first terminal may be a fixed telephone, a mobile phone, or a SIP terminal.
- S104 Add a call request to the conference phone preset by the second terminal, to receive the call content of the first terminal by using a voice mailbox corresponding to the conference call.
- the second terminal When the second terminal is preset, it can be set that all calls are added to the conference phone, and when the first terminal sends a call request, the request is directly added to the conference phone, so that the second terminal can pass the voice mailbox. The content of the received call to determine whether to answer the call.
- the call request is added to the conference call, and the call content from the calling telephone is recorded by the voice mailbox corresponding to the conference call.
- the called phone rings, if it is uncertain whether to answer the call, The content of the call in the voice mailbox determines whether the caller is required to answer the call. The user can answer the call according to the requirement, and the user experience is high.
- the process of selecting and receiving the incoming call can only be identified by the phone number. This type of identification may result in a misconnection of the phone, or it may miss some important calls, resulting in a lower user experience.
- the second terminal (called party) initiates a call ringing to prompt the second terminal to have a call request, and needs to determine whether the second terminal immediately answers the call, and then detects that the second terminal is in the first Whether there is a key operation within a predetermined time period, wherein the first predetermined time period can be set according to experience, such as 5 seconds, 10 seconds after ringing, and the like. If there is a button operation, the function corresponding to the button operation is performed; if there is no button operation, indicating that the user is not sure whether to answer the call, the call content of the first terminal is recorded in the voice mailbox, and the recording is played to the second terminal in real time. In order for the user of the second terminal to further confirm whether the call is necessary to answer.
- the process of recording the content of the call of the first terminal in the voice mailbox includes: sending a prompt tone to the first terminal to prompt the first terminal to record the content of the call; The terminal does not hang up the call, indicating that the user of the first terminal wants to record to the user of the second terminal, and then records the content of the call of the first terminal in the voice mailbox; if the first terminal hangs up the call, then Delete the first terminal in the conference call.
- the second terminal After the recording is played to the second terminal in real time, the second terminal continues to detect whether there is a key operation in the second predetermined time period, and the second predetermined time period and the duration of the recorded call content are equal, that is, the second terminal
- the user has listened to the content of the call for a period of time, and can determine whether to answer the call request of the first terminal.
- the function corresponding to the key operation is performed; if there is no key operation, the key operation of the second terminal may not be received, and the second terminal is directly released.
- the function corresponding to performing the button operation includes the following: in the case that the button operation is to answer the call request, the second terminal is connected to the conference phone to make a call with the first terminal; In the case of refusing to answer the call request, the second terminal is released in the conference call, and the call content of the first terminal is continuously recorded in the voice mailbox.
- the embodiment of the present invention further provides a device for a voice call.
- the structure of the device is as shown in FIG. 2, and includes: a receiving module 10 configured to: receive a call request from the first terminal, and add a call request to the second
- the conference call preset by the terminal receives the call content of the first terminal by using the voice mailbox corresponding to the conference call; the sending module 20 is coupled with the receiving module 10, and initiates call ringing to the second terminal to prompt the second terminal to exist. Call request.
- FIG. 3 is a schematic diagram showing a preferred structure of the device.
- the device further includes: a detecting module 30 coupled to the sending module 20, configured to: detect whether the second terminal has a button operation within a first predetermined time period; and execute the module 40,
- the detecting module 30 is coupled to: perform a function corresponding to the key operation in the presence of a button operation;
- the recording and playing module 50 is coupled with the executing module 40, and is configured to: in the absence of the button operation, in the voice mailbox Recording the content of the call of the first terminal, and playing the recording to the second terminal in real time.
- the detecting module 30 is further configured to be coupled to the recording and playing module 50, and configured to: after playing the recording to the second terminal in real time, detecting whether the second terminal has a button operation in the second predetermined time period, and having a button operation In the case of the trigger execution module 40, the function corresponding to the key operation is performed.
- FIG. 4 is a schematic structural diagram of the execution module 40, further including: an access unit 401, configured to: when the button operation is to answer the call request, connect the second terminal to the conference phone, The call is made with the first terminal; the release unit 402 is coupled to the access unit 401, and configured to: when the button operation is to reject the call request, release the second terminal in the conference call, and continue to trigger the recording module to The content of the call of the first terminal is recorded in the voice mailbox.
- an access unit 401 configured to: when the button operation is to answer the call request, connect the second terminal to the conference phone, The call is made with the first terminal
- the release unit 402 is coupled to the access unit 401, and configured to: when the button operation is to reject the call request, release the second terminal in the conference call, and continue to trigger the recording module to The content of the call of the first terminal is recorded in the voice mailbox.
- An embodiment of the present invention further provides a server, where the server includes the voice call device of any of the above.
- the server includes the voice call device of any of the above.
- Embodiments of the present invention provide a method for voice call, which is selected based on phone content through a voice mailbox.
- the user sets the call to the voice mailbox, and calls the call to the voice mailbox.
- the caller starts recording, if the called party can be called, the conference call is called, and the call is called. Calling can hear the caller's real-time message at the same time as the caller's message. If the called party thinks that the caller's content is important, you can choose to directly connect to the caller and make a call. Otherwise, let the caller continue to leave a message.
- the called terminal user can hear the content that the conversation needs to say before answering the call, and then choose to answer or let it continue to leave a message or refuse according to the content and its current needs, effectively making up for the shortcomings that cannot be selected according to the content.
- the technical solution architecture of the embodiment of the present invention includes: a calling terminal, a called terminal, and an information processing system (ie, a server of a device having a voice call).
- an information processing system ie, a server of a device having a voice call.
- the calling terminal refers to the terminal that initiates the call, which may be a mobile phone, a fixed telephone, a SIP terminal, etc., which mainly initiates a call;
- the called terminal refers to the destination of the call, and may be a mobile phone, a fixed telephone, a SIP terminal, or the like. It is the destination of the call, it decides whether to connect the call;
- the information processing system is the call processing between the calling terminal and the called terminal, the request to handle whether the called end is connected, and the caller can perform the playback. Record the call process and let the caller leave a message.
- FIG. 6 The specific implementation process of the above method is shown in FIG. 6, and includes the following processes S601 to S615:
- S601 The information processing system creates a conference for the calling party when receiving the request of the U1 (calling) call U2 (called). During this process, U1 is set to speak so that subsequent messages can use this setting.
- S602. The information processing system continues to be called. If the called party is in the unreachable state at this time, if it is executed in S612 and can be turned on, S603 is executed.
- the button selection can be performed.
- the information processing system can monitor the situation of the user and perform the corresponding process according to the button condition.
- S610 Release the called party if the user button indicates that the caller is to leave a message. Then S615 is executed.
- the interaction architecture includes a calling user terminal, a core network, an intelligent network, an information processing system, and a called user terminal.
- the call is transmitted to the information processing system (S1 to S3) through the core network and the intelligent network, and the information processing system creates a conference for the calling user terminal (S4).
- the information processing system continues to be called.
- a user terminal to join the called user to the conference S5 to S7
- the information processing system rings the calling user terminal (S8 to S10)
- the called user terminal responds to the requesting user terminal to leave a message
- the information processing sends a message prompt tone to the calling user terminal, and the calling user terminal speaks the message (S11 to S13).
- the calling user terminal pairs The called user terminal speaks unilaterally and performs recording (S14). After the called user terminal hears the recording of the calling user terminal and answers the call by pressing the button, the called user terminal can speak at this time, and the calling party and the called party interact. (S15 to S17), after the call is completed, the conference call flow is ended (S18).
- the embodiment of the invention also discloses a computer program, comprising program instructions, which, when executed by the server, enable the server to perform the method of any of the above-mentioned voice calls.
- the embodiment of the invention also discloses a carrier carrying the computer program.
- the voice mail box is used, and the conference mode is adopted to implement the function that the called user selects to answer or let the user continue to leave a message or refuses according to the current content of the call and the current need, thereby effectively making up for the shortcoming that the current selection cannot be performed according to the content.
- the technical solution of the present invention adds a call request to the conference phone, and records the content of the call from the calling phone through the voice mailbox corresponding to the conference phone.
- the content of the call in the voice mailbox determines whether the caller is required to answer the call.
- the user can answer the call according to the requirement, and the user experience is high.
- the process of selecting and receiving the incoming call can only be identified by the phone number. This type of identification may result in a misconnection of the phone, or it may miss some important calls, resulting in a lower user experience. Therefore, the present invention has strong industrial applicability.
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Abstract
一种语音呼叫的方法、装置及服务器，该方法包括：接收来自第一终端的呼叫请求，将呼叫请求加入到第二终端预先设置的会议电话中，以通过会议电话对应的语音信箱接收第一终端的通话内容；对第二终端发起呼叫振铃，以提示第二终端当前存在呼叫请求。本发明技术方案将呼叫请求加入到会议电话中，通过会议电话对应的语音邮箱来记录来自主叫电话的通话内容，被叫电话振铃响起时，在不确定是否接听电话的情况下，可以根据语音邮箱中的通话内容来确定是否需要接听主叫电话，用户可以根据需求接听电话，用户体验较高，解决了相关技术中，对呼入电话的选择接听过程只能通过电话号码来识别，用户体验较低的问题。
Description
本文涉及语音呼叫技术领域，特别是涉及一种语音呼叫的方法、装置及服务器。
在通讯技术高速发展的今天，通讯行业的增值业务产品也越来越多。在激烈的竞争环境下，谁的新增业务产品更好地贴近企业、贴近个人，更好地服务于企业、服务于个人，谁的产品就能在残酷的市场竞争中占领有利的位置。因此，个性化服务将是一种新的发展趋势。
终端(或移动终端)的信息交流在个人通讯中应用较为广泛，特别是电话交流是当前最普扁最基本的通讯方式。终端用户有时需要对电话进行选接，以决定是否接通一个电话，或拒绝一个电话。
然而，目前对电话的选接，都是根据来电号码，进行选接。根据来电号码，终端用户无法直接判断这个电话的重要性，比如一个陌生号码来电，可能是一个骚扰和产品推销电话，也有可能是一个很重要的电话，用户在未接之前无法判断其内容的重要性，只能选择接听。对于一个以前的骚扰电话突然来电，有可能这个号码已被其它客户使用，这次来电是一个很重要的电话，终端用户未接听之前，根据号码进行选择，有可能漏掉重要的电话。
发明内容
本发明提供了一种语音呼叫的方法、装置及服务器，用以解决相关技术中，对呼入电话的选择接听过程只能通过电话号码来识别，此种识别方式可能会错接电话，也可能会漏接一些重要电话，导致用户体验较低的问题。
为解决上述技术问题，采用如下技术方案：
一种语音呼叫的方法，包括：
接收来自第一终端的呼叫请求，将所述呼叫请求加入到第二终端预先设
置的会议电话中，以通过所述会议电话对应的语音信箱接收所述第一终端的通话内容；
对所述第二终端发起呼叫振铃，以提示所述第二终端当前存在呼叫请求。
可选地，所述对所述第二终端发起呼叫振铃，以提示所述第二终端当前存在呼叫请求的步骤之后，该方法还包括：
检测所述第二终端在第一预定时间段内是否存在按键操作；
如果是，则执行所述按键操作对应的功能；
如果否，则在所述语音信箱内对所述第一终端的通话内容进行录音，并实时将所述录音播放给所述第二终端。
可选地，所述在所述语音信箱内对所述第一终端的通话内容进行录音的步骤包括：
向所述第一终端发送提示音，以提示所述第一终端即将进行通话内容录音；
在所述第一终端未挂断此次呼叫的情况下，在所述语音信箱内对所述第一终端的通话内容进行录音。
可选地，所述实时将所述录音播放给所述第二终端的步骤之后，该方法还包括：
检测所述第二终端在第二预定时间段内是否存在按键操作，并在存在按键操作的情况下，执行所述按键操作对应的功能。
可选地，所述执行所述按键操作对应的功能的步骤包括：
在所述按键操作为接听所述呼叫请求的情况下，将所述第二终端接入到所述会议电话中，以与所述第一终端进行通话；
在所述按键操作为拒绝接听所述呼叫请求的情况下，在所述会议电话中释放所述第二终端，并继续在所述语音信箱中对所述第一终端的通话内容进行录音。
一种语音呼叫的装置，包括接收模块和发送模块，其中：
所述接收模块设置成：接收来自第一终端的呼叫请求，将所述呼叫请求加入到第二终端预先设置的会议电话中，以通过所述会议电话对应的语音信箱接收所述第一终端的通话内容；
所述发送模块设置成：对所述第二终端发起呼叫振铃，以提示所述第二终端当前存在呼叫请求。
可选地，所述装置还包括检测模块、执行模块和录播模块，其中：
所述检测模块设置成：检测所述第二终端在第一预定时间段内是否存在按键操作；
所述执行模块设置成：在所述检测模块确定所述第二终端在第一预定时间段内存在按键操作的情况下，执行所述按键操作对应的功能；
所述录播模块设置成：在所述检测模块确定所述第二终端在第一预定时间段内不存在按键操作的情况下，在所述语音信箱内对所述第一终端的通话内容进行录音，并实时将所述录音播放给所述第二终端。
可选地，所述检测模块还设置成：
在实时将所述录音播放给所述第二终端之后，检测所述第二终端在第二预定时间段内是否存在按键操作，并在存在按键操作的情况下，触发所述执行模块执行所述按键操作对应的功能。
可选地，所述执行模块包括接入单元和释放单元，其中：
所述接入单元设置成：在所述按键操作为接听所述呼叫请求的情况下，将所述第二终端接入到所述会议电话中，以与所述第一终端进行通话；
所述释放单元设置成：在所述按键操作为拒绝接听所述呼叫请求的情况下，在所述会议电话中释放所述第二终端，并继续触发所述录播模块在所述语音信箱中对所述第一终端的通话内容进行录音。
一种服务器，包括上述任意的语音呼叫的装置。
一种计算机程序，包括程序指令，当该程序指令被服务器执行时，使得该服务器可执行上述任意的语音呼叫的方法。
一种载有所述计算机程序的载体。
本发明技术方案将呼叫请求加入到会议电话中，通过会议电话对应的语音邮箱来记录来自主叫电话的通话内容，被叫电话振铃响起时，在不确定是否接听电话的情况下，可以根据语音邮箱中的通话内容来确定是否需要接听主叫电话，用户可以根据需求接听电话，用户体验较高，解决了相关技术中，对呼入电话的选择接听过程只能通过电话号码来识别，此种识别方式可能会错接电话，也可能会漏接一些重要电话，导致用户体验较低的问题。
附图概述
图1是本发明实施例中语音呼叫的方法的流程图；
图2是本发明实施例中语音呼叫的装置的结构示意图；
图3是本发明实施例中语音呼叫的装置的优选结构示意图；
图4是本发明实施例中语音呼叫的装置执行模块的结构示意图；
图5是本发明实施例中终端与信息处理系统的架构示意图；
图6是本发明实施例中信息处理系统处理通话的流程图；
图7是本发明实施例中会议电话交互中的架构示意图。
本发明的较佳实施方式
为了解决相关技术中，对呼入电话的选择接听过程只能通过电话号码来识别，此种识别方式可能会错接电话，也可能会漏接一些重要电话，导致用
户体验较低的问题，本发明提供了一种语音呼叫的方法、装置及服务器，以下结合附图以及实施例，对本发明进行进一步详细说明。应当理解，此处所描述的具体实施例仅仅用以解释本发明，并不限定本发明。
本发明实施例提供了一种语音呼叫的方法，该方法的流程如图1所示，包括步骤S102至S104：
S102，接收来自第一终端的呼叫请求。实现时，第一终端可以是固定电话，可以是移动电话，也可以是SIP终端等。
S104，将呼叫请求加入到第二终端预先设置的会议电话中，以通过会议电话对应的语音信箱接收第一终端的通话内容。第二终端在预先设置时，可以设置为所有呼叫都加入到会议电话中，则在第一终端发来呼叫请求时，直接将该请求加入到会议电话中，以使得第二终端可以通过语音信箱接收的通话内容来判断是否接听通过。
S106，对第二终端发起呼叫振铃，以提示第二终端当前存在呼叫请求。
本发明实施例将呼叫请求加入到会议电话中，通过会议电话对应的语音邮箱来记录来自主叫电话的通话内容，被叫电话振铃响起时，在不确定是否接听电话的情况下，可以根据语音邮箱中的通话内容来确定是否需要接听主叫电话，用户可以根据需求接听电话，用户体验较高，解决了相关技术中，对呼入电话的选择接听过程只能通过电话号码来识别，此种识别方式可能会错接电话，也可能会漏接一些重要电话，导致用户体验较低的问题。
实现的过程中，对第二终端(被叫)发起呼叫振铃，以提示第二终端当前存在呼叫请求之后，需要确定确定第二终端是否立刻就会接听电话，则检测第二终端在第一预定时间段内是否存在按键操作，其中，第一预定时间段可以根据经验进行设置，例如振铃后5秒、10秒等。如果存在按键操作，则执行按键操作对应的功能；如果不存在按键操作，说明用户不确定是否接听，则在语音信箱内对第一终端的通话内容进行录音，并实时将录音播放给第二终端，以让第二终端的用户进一步确认该通话是否有必要进行接听。
其中，在语音信箱内对第一终端的通话内容进行录音的过程包括如下：向第一终端发送提示音，以提示第一终端即将进行通话内容录音；如果第一
终端未挂断此次呼叫，说明第一终端的用户想录音给第二终端的用户听，则在语音信箱内对第一终端的通话内容进行录音；如果第一终端挂断此次呼叫，则将会议电话中的第一终端删除。
实时将录音播放给第二终端之后，再继续检测第二终端在第二预定时间段内是否存在按键操作，此时的第二预定时间段和录制通话内容的时长是相等的，即第二终端的用户已经收听了一段时间的通话内容，可以确定是否接听第一终端的呼叫请求。在存在按键操作的情况下，执行按键操作对应的功能；如果不存在按键操作，则可以不再接收第二终端的按键操作，直接将第二终端进行释放。
在上述实施例实现的过程中，执行按键操作对应的功能包括如下：在按键操作为接听呼叫请求的情况下，将第二终端接入到会议电话中，以与第一终端进行通话；在按键操作为拒绝接听呼叫请求的情况下，在会议电话中释放第二终端，并继续在语音信箱中对第一终端的通话内容进行录音。
本发明实施例还提供了一种语音呼叫的装置，该装置的结构示意如图2所示，包括：接收模块10，设置成：接收来自第一终端的呼叫请求，将呼叫请求加入到第二终端预先设置的会议电话中，以通过会议电话对应的语音信箱接收第一终端的通话内容；发送模块20，与接收模块10耦合，对第二终端发起呼叫振铃，以提示第二终端当前存在呼叫请求。
图3示出了上述装置的优选结构示意图，装置还包括：检测模块30，与发送模块20耦合，设置成：检测第二终端在第一预定时间段内是否存在按键操作；执行模块40，与检测模块30耦合，设置成：在存在按键操作的情况下，执行按键操作对应的功能；录播模块50，与执行模块40耦合，设置成：在不存在按键操作的情况下，在语音信箱内对第一终端的通话内容进行录音，并实时将录音播放给第二终端。
其中，检测模块30，还可以与录播模块50耦合，设置成：在实时将录音播放给第二终端之后，检测第二终端在第二预定时间段内是否存在按键操作，并在存在按键操作的情况下，触发执行模块40执行按键操作对应的功能。
图4示出了执行模块40的结构示意图，其还包括：接入单元401，设置成：在按键操作为接听呼叫请求的情况下，将第二终端接入到会议电话中，
以与第一终端进行通话；释放单元402，与接入单元401耦合，设置成：在按键操作为拒绝接听呼叫请求的情况下，在会议电话中释放第二终端，并继续触发录播模块在语音信箱中对第一终端的通话内容进行录音。
本发明实施例还提供一种服务器，该服务器包括以上任一项的语音呼叫的装置。本领域技术人员根据上述记载可以知晓如何将上述的装置设置在服务器中，此处不再赘述。
本发明实施例提供一种语音呼叫的方法，该方法通过语音信箱基于电话内容进行选接。在该方法中，用户设置呼叫呼转到语音信箱，把对于它的呼叫，呼转到语音信箱，在主叫留言开始录制时，如果可以呼通被叫，则采用会议呼通被叫，被叫能在主叫留言的同时听到主叫的实时留言，如果被叫认为主叫的说的内容重要，可选择直接接通主叫，进行通话，否则让主叫继续留言。被叫终端用户可以在未接听之前听到对话需要说的内容，然后根据内容和自已的当前需要选择接听或让其继续留言或拒绝掉，有效地弥补当前不能根据内容进行选接的不足。
本发明实施例的技术方案架构如图5所示，包括：主叫终端、被叫终端、信息处理系统(即具有语音呼叫的装置的服务器)。
主叫终端是指发起呼叫的终端，可以是移动电话、固定电话、SIP终端等，它主要是发起呼叫；被叫终端是指呼叫的目的端，可以是移动电话、固定电话、SIP终端等，它是呼叫的目的端，它决定是否接通该呼叫；信息处理系统是呼叫处理主叫终端和被叫终端之间的通话，处理被叫端是否接通的请求，同时可以主叫进行放音，对于通话过程进行录音，让主叫进行留言。
上述方法的具体实现流程如图6所示，包括以下过程S601至S615：
S601，信息处理系统在接收到U1(主叫)呼叫U2(被叫)的请求时，为主叫创建会议。在此过程中，U1被设置为可以发言，以便后续留言使用该设置。
S602，信息处理系统接续被叫。如果此时被叫处于无法接通状态，则执行S612，能接通的情况下，执行S603。
S603，对被叫振铃，将被叫加入到已创建的会议中。
S604，判断被叫是否应答。如果是，则执行S605，否则执行S612。
S605，设置被叫在会议中不能发言。
S606，给主叫播放提示音，请主叫留言并录音。
S607，被叫听到主叫说话后，可以进行按键选择，此时，信息处理系统可以监测用户的案件情况，并根据按键情况执行对应的过程。
S608，在用户按键指示为接听的情况下，允许被叫发言，主被叫通话。随后执行S615。
S609，在用户按键指示为拒绝的情况下，释放整个呼叫。随后执行S615。
S610，在用户按键指示为让主叫留言的情况下，释放被叫。随后执行S615。
S611，在用户未按键的情况下，不进行任何处理，直到被叫留言结束。随后执行S615。
S612，对主叫播放留言提示音。
S613，被叫留言。
S614，给主叫发送留言通知。
S615，流程结束。
实现过程中，如果U2在听内容过程中不进行选择，则系统不进行任何操作。
下面结合附图及实例对上述方法进行说明。
如图7所示，该交互架构包括主叫用户终端、核心网、智能网、信息处理系统、被叫用户终端。其中，当主叫用户拨打电话时，通过核心网和智能网传递到信息处理系统(S1至S3)，信息处理系统为主叫用户终端创建会议(S4)，此时，信息处理系统接续被叫用户终端，以将被叫用户加入到会议中(S5至S7)，信息处理系统对主叫用户终端进行振铃(S8至S10)，被叫用户终端应答需要主叫用户终端留言，则信息处理系统向主叫用户终端发送留言提示音，主叫用户终端说话留言(S11至S13)，此时，主叫用户终端对
被叫用户终端单方说话，进行录音(S14)，被叫用户终端在听到主叫用户终端的录音后，通过按键接听电话，则被叫用户终端此时可以发言，主叫和被叫进行交互(S15至S17)，在通话完成后，结束该会议电话流程(S18)。
本发明实施例还公开了一种计算机程序，包括程序指令，当该程序指令被服务器执行时，使得该服务器可执行上述任意的语音呼叫的方法。
本发明实施例还公开了一种载有所述计算机程序的载体。
本发明实施例利用语音信箱，采用会议方式，实现被叫用户根据通话内容和自已的当前需要选择接听或让其继续留言或拒绝掉的功能，有效地弥补当前不能根据内容进行选接的不足。
尽管为示例目的，已经公开了本发明的优选实施例，本领域的技术人员将意识到各种改进、增加和取代也是可能的，因此，本发明的范围应当不限于上述实施例。
本发明技术方案将呼叫请求加入到会议电话中，通过会议电话对应的语音邮箱来记录来自主叫电话的通话内容，被叫电话振铃响起时，在不确定是否接听电话的情况下，可以根据语音邮箱中的通话内容来确定是否需要接听主叫电话，用户可以根据需求接听电话，用户体验较高，解决了相关技术中，对呼入电话的选择接听过程只能通过电话号码来识别，此种识别方式可能会错接电话，也可能会漏接一些重要电话，导致用户体验较低的问题。因此本发明具有很强的工业实用性。
Claims (12)
- 一种语音呼叫的方法，包括：接收来自第一终端的呼叫请求，将所述呼叫请求加入到第二终端预先设置的会议电话中，以通过所述会议电话对应的语音信箱接收所述第一终端的通话内容；对所述第二终端发起呼叫振铃，以提示所述第二终端当前存在呼叫请求。
- 如权利要求1所述的语音呼叫的方法，其中，所述对所述第二终端发起呼叫振铃，以提示所述第二终端当前存在呼叫请求的步骤之后，该方法还包括：检测所述第二终端在第一预定时间段内是否存在按键操作；如果是，则执行所述按键操作对应的功能；如果否，则在所述语音信箱内对所述第一终端的通话内容进行录音，并实时将所述录音播放给所述第二终端。
- 如权利要求2所述的语音呼叫的方法，其中，所述在所述语音信箱内对所述第一终端的通话内容进行录音的步骤包括：向所述第一终端发送提示音，以提示所述第一终端即将进行通话内容录音；在所述第一终端未挂断此次呼叫的情况下，在所述语音信箱内对所述第一终端的通话内容进行录音。
- 如权利要求2所述的语音呼叫的方法，其中，所述实时将所述录音播放给所述第二终端的步骤之后，该方法还包括：检测所述第二终端在第二预定时间段内是否存在按键操作，并在存在按键操作的情况下，执行所述按键操作对应的功能。
- 如权利要求2至4中任一项所述的语音呼叫的方法，其中，所述执行所述按键操作对应的功能的步骤包括：在所述按键操作为接听所述呼叫请求的情况下，将所述第二终端接入到所述会议电话中，以与所述第一终端进行通话；在所述按键操作为拒绝接听所述呼叫请求的情况下，在所述会议电话中释放所述第二终端，并继续在所述语音信箱中对所述第一终端的通话内容进行录音。
- 一种语音呼叫的装置，包括接收模块和发送模块，其中：所述接收模块设置成：接收来自第一终端的呼叫请求，将所述呼叫请求加入到第二终端预先设置的会议电话中，以通过所述会议电话对应的语音信箱接收所述第一终端的通话内容；所述发送模块设置成：对所述第二终端发起呼叫振铃，以提示所述第二终端当前存在呼叫请求。
- 如权利要求6所述的语音呼叫的装置，其中，所述装置还包括检测模块、执行模块和录播模块，其中：所述检测模块设置成：检测所述第二终端在第一预定时间段内是否存在按键操作；所述执行模块设置成：在所述检测模块确定所述第二终端在第一预定时间段内存在按键操作的情况下，执行所述按键操作对应的功能；所述录播模块设置成：在所述检测模块确定所述第二终端在第一预定时间段内不存在按键操作的情况下，在所述语音信箱内对所述第一终端的通话内容进行录音，并实时将所述录音播放给所述第二终端。
- 如权利要求7所述的语音呼叫的装置，其中，所述检测模块还设置成：在实时将所述录音播放给所述第二终端之后，检测所述第二终端在第二预定时间段内是否存在按键操作，并在存在按键操作的情况下，触发所述执行模块执行所述按键操作对应的功能。
- 如权利要求7或8所述的语音呼叫的装置，其中，所述执行模块包括 接入单元和释放单元，其中：所述接入单元设置成：在所述按键操作为接听所述呼叫请求的情况下，将所述第二终端接入到所述会议电话中，以与所述第一终端进行通话；所述释放单元设置成：在所述按键操作为拒绝接听所述呼叫请求的情况下，在所述会议电话中释放所述第二终端，并继续触发所述录播模块在所述语音信箱中对所述第一终端的通话内容进行录音。
- 一种服务器，包括：如权利要求6至9中任一项所述的语音呼叫的装置。
- 一种计算机程序，包括程序指令，当该程序指令被服务器执行时，使得该服务器可执行如权利要求1-5中任一项所述的语音呼叫的方法。
- 一种载有如权利要求11所述计算机程序的载体。
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| CN114449103A (zh) * | 2020-10-30 | 2022-05-06 | 华为终端有限公司 | 提醒方法、图形用户界面及终端 |
| CN114449103B (zh) * | 2020-10-30 | 2024-01-30 | 华为终端有限公司 | 提醒方法、图形用户界面及终端 |
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| CN106161716A (zh) | 2016-11-23 |
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