WO2007000447A1 - Procede et dispositif de communication destines a la signalisation d'etats de transmission entre un module d'equipe et un module de communication - Google Patents

Procede et dispositif de communication destines a la signalisation d'etats de transmission entre un module d'equipe et un module de communication Download PDF

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Publication number
WO2007000447A1
WO2007000447A1 PCT/EP2006/063573 EP2006063573W WO2007000447A1 WO 2007000447 A1 WO2007000447 A1 WO 2007000447A1 EP 2006063573 W EP2006063573 W EP 2006063573W WO 2007000447 A1 WO2007000447 A1 WO 2007000447A1
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WO
WIPO (PCT)
Prior art keywords
subscriber
module
terminals
mulap
team
Prior art date
Application number
PCT/EP2006/063573
Other languages
German (de)
English (en)
Inventor
Michael Volkmann
Claus Rist
Otto Schröter
Josef Lörscher
Original Assignee
Siemens Aktiengesellschaft
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Siemens Aktiengesellschaft filed Critical Siemens Aktiengesellschaft
Publication of WO2007000447A1 publication Critical patent/WO2007000447A1/fr

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42314—Systems providing special services or facilities to subscribers in private branch exchanges
    • H04M3/42323—PBX's with CTI arrangements

Definitions

  • modules are provided for the connection of terminals of participants such as wired or cordless phones. With the help of these modules calls are signaled to the respective terminals and connections switched from a calling to a called terminal.
  • a subscriber is assigned a number of different or identical terminals in order, for example, to be able to accept a call at different locations or via a cordless telephone.
  • These terminals of a subscriber are connected to a special module, in which the associated telephones or terminals are assigned to a line. If an incoming call on this line is accepted by one of the terminals, i. switched a connection to the terminal of the calling party, this line is busy or busy and it can not be controlled another call or no further connection via this line to one of the other terminals of the subscriber.
  • These special modules are known in the art as team modules or group modules.
  • Such team modules are controlled by means of a communication module, i. the corresponding calls or outgoing calls are controlled by switching this communication module. This requires a communication exchange between the team module and the communication module.
  • the team module reports the call processing states of the connected terminals to the communication module.
  • the respective switching-technical states of the l..n terminals are stored for the l..n terminals in accordance with the messages transmitted.
  • the object underlying the invention is to improve the cooperation between the team module and the communication module.
  • the object is achieved on the basis of a method or a communication device according to the features of the preamble of patent claim 1 and by its characterizing features.
  • the essential aspect of the method according to the invention can be seen in the fact that a logical terminal is assigned to the terminals of a subscriber in the team module and in the communication module, the switching-oriented state of the subscriber is determined from the detected switching states of the terminals and entered in the logical terminal of the team module becomes.
  • the communication module of the registered in the logical terminal switching state of the subscriber is signaled.
  • An essential advantage of the method according to the invention is that the message traffic between the team module and the communication module is considerably reduced, it being assumed that in a the call waiting by one of the terminals indicating call processing state, the line of the subscriber is occupied by call processing and no further call can be accepted by the subscriber.
  • Another advantage of the invention is the lower storage space requirement including the memory management required for this purpose. For the respective participants in the communication module to see.
  • Another advantage is that the adaption in the team module the logical terminal of a subscriber any number of terminals of a subscriber assigned and this can also be changed without changes in the logical device and in the communication to the communication module are required. It is also advantageous that the call processing state of the subscriber is presented to the other call processing applications of the communication device or the server with a smaller amount of information and thus faster processing is achieved.
  • the figure shows a communication device HiPath, in the example of a team module MULAP is shown. This
  • Team module are exemplified three terminals E1..E3 logically assigned, the three terminals E1..E3 are connected via suitable connection circuits AS.
  • the three terminals E1..E3 belong to a subscriber T, i. are arranged in its area.
  • the first and second terminals El, E2 represent two wired telephones, which are located in different geographical areas of the subscriber T and are connected by wire to the communication device HiPath.
  • the third terminal E3 is for example a cordless telephone with a mobile part MT of the subscriber T and is likewise connected to the communication device HiPaTH or to the team module MULAP.
  • the communication device HiPath is realized, for example, by an IP communication system in which essential call processing functions are controlled via a local area network LAN.
  • the communication device HiPath is For this purpose, it is equipped with a LAN interface LANI, which is connected via a local area network LAN to a server SER, which is usually realized by a computer.
  • the figure shows the software components of the server SER required for the explanation of the invention.
  • this is a Common Application Platform CAP, with the help of which in particular CTI applications are supported.
  • a communication module ComAss is supported, with the help of which the switching control and management of the terminals E1..E3 takes place, wherein in particular the communication module ComAss is provided for the switching control of CTI applications.
  • Computer Telephony Integration (CTI) applications are applica- tion concepts that combine and integrate the features of two different communication technologies - telephone and computer.
  • CSTA CSTA protocol An essential CTI standard protocol for the communication between the MULAP team module and the Co mAss communication module is the CSTA CSTA protocol that has been standardized in several versions.
  • CSTA-I, CSTA-II, CSTA-III and CSTA-XML The Computer Supported Telecommunications Applications (CSTA) protocol determines the structure and nature of the messages for the various CTI features, such as toggles, call forwarding, etc., that are provided for the computer-aided telecommunications applications for coupling the computer and the telephone.
  • CSTA Computer Supported Telecommunications Applications
  • a Version CSTA CSTA protocol is between the MULAP team module and the SER server
  • another CSTA XML version CSTA is provided, for example, between the Common Application Platform CAP and the ComAss communications module.
  • a program-implemented logical terminal LE is provided in the team module MULAP and in the communication module ComAss.
  • the logical terminal LE is assigned to the subscriber T. It is assumed here that when a call is accepted by a terminal E1..E3 of the Participant T none of the other terminals El .. En can accept the call and the subscriber T is considered "busy" or "occupied". In the logical terminal LE thus the call processing state v of the subscriber T is specified. For this purpose, in the team module MULAP the call processing state v of all terminals E1..E3 of a subscriber is determined.
  • the switching state v "not busy" is determined in the team module MULAP for each of the terminals E1..E3
  • Terminals El to terminal E3 "not busy” a logical information subscriber "not busy” is formed and registered in the logical terminal LE.
  • a call a (T) addressed to it is accepted by one of the terminals E1..E3 of the subscriber T, for example by the second line-connected terminal E2 or telephone, and a connection is made to the caller's terminal (not shown), then is determined in the team module MULAP for the first and third terminal El, E3 the call processing state v "not busy” and for the second terminal E2 the call processing state v "busy” determined. Since, as already explained, in the case of an acceptance of a call a (T) by one of the terminals E1..E3 of the subscriber T, the subscriber T is regarded as "busy", the switching state LE of the subscriber T is "assigned" to the logical element LE. entered.
  • the call processing state v of the logical terminal LE is transmitted via the LAN interface LANI using the CSTA protocols CSTA III, CSTA XML in the server SER and forwarded in this to the logic element LE of the communication module ComAss.
  • the communication module mAss is provided for each of the communication device HiPath connected participants Tl .. Tn a logical terminal LE.
  • a logical terminal LE In an incoming call a (Tl .. Tn) to one of the participants Tl .. Tn using the communication module ComAss or the associated logical terminal LE of the call processing state of the called subscriber Tl .. Tn checked and the call a (Tl. Tn) to the affected subscriber Tl .. Tn forwarded or the caller is Tl .. Tn Tn "occupied" or "busy" signaled.
  • the switching state v of a subscriber T stored in the logical terminal LE can be used for further different applications in the context of the control of CTI features.
  • the team module MULAP in the logical terminal LE and the terminal E1..E3 are registered, which has accepted the call a (T) and this switching state v is transmitted to the associated logical terminal LE in the communication module ComAss.
  • the exchange of information between the team module MULAP and the communication module ComAss is considerably reduced, since no longer the call processing state of each of the terminals E1..E3 a subscriber T to the communication module ComAss übermit - is telt.
  • the presentation of the call processing states of the terminals E1..E3 of a subscriber T to other applications becomes simpler, i. the amount of information is reduced and thus also the information processing becomes shorter.
  • the invention is not limited to the exemplary embodiment but can be used in communication arrangements in which a plurality of terminals E are assigned to a subscriber T and in which the switching control takes place with the aid of a communication module, wherein the information to be entered in the logical terminal LE or the Mediating condition of the respective participant is to vote on the expression of the communication arrangement.

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)
  • Mobile Radio Communication Systems (AREA)

Abstract

Plusieurs terminaux (E1. En) d'un abonné (T) sont affectés à un module d'équipe (MULAP) à transmission commandée par un module de communication (ComAss). Un terminal logique (LE) est affecté à l'abonné (T) dans le module d'équipe (MULAP) et le module de communication (ComAss). A partir des états de transmission détectés des terminaux (E1. E3), l'état de transmission (v) du terminal (T) est déterminé, enregistré dans le terminal logique (LE) du module d'équipe (MULAP) et signalisé au module de communication (ComAss). L'échange d'informations entre le module d'équipe (MULAP) et le module de communication (ComAss) s'en trouve ainsi réduit considérablement. L'état de transmission (v) du terminal (T) est par ailleurs présenté aux autres applications de transmission avec un champ d'informations réduit, et le traitement est ainsi accéléré.
PCT/EP2006/063573 2005-06-28 2006-06-27 Procede et dispositif de communication destines a la signalisation d'etats de transmission entre un module d'equipe et un module de communication WO2007000447A1 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
DE102005030133.9 2005-06-28
DE102005030133.9A DE102005030133B4 (de) 2005-06-28 2005-06-28 Verfahren und Kommunikationseinrichtung zum Signalisieren von vermittlungstechnischen Zuständen zwischen einem Teammodul und einem Kommunikationsmodul

Publications (1)

Publication Number Publication Date
WO2007000447A1 true WO2007000447A1 (fr) 2007-01-04

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PCT/EP2006/063573 WO2007000447A1 (fr) 2005-06-28 2006-06-27 Procede et dispositif de communication destines a la signalisation d'etats de transmission entre un module d'equipe et un module de communication

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Country Link
DE (1) DE102005030133B4 (fr)
WO (1) WO2007000447A1 (fr)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE102016109938A1 (de) 2016-05-30 2017-11-30 Unify Patente Gmbh & Co. Kg Verfahren zum Integrieren eines Kommunikationsendgeräts als bevorzugtes Gerät in eine statische Konfiguration eines Kommunikationssystems sowie ein hierfür aus-gebildetes Kommunikationssystem

Families Citing this family (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE202011003225U1 (de) 2011-02-25 2011-05-05 Siemens Enterprise Communications Gmbh & Co. Kg Telefonanlage mit einer Anrufverarbeitungseinheit
EP2571235A1 (fr) 2011-09-16 2013-03-20 Siemens Enterprise Communications GmbH & Co. KG Procédé et dispositif d'utilisation à changement de noeud de caractéristiques de puissance de groupes dans un système de communication

Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1253769A2 (fr) * 2001-04-24 2002-10-30 Siemens Aktiengesellschaft Système de communication et méthode pour surveiller un numéro de téléphone d'un groupe d'abonnés du système de communication
EP1404091A2 (fr) * 2002-09-05 2004-03-31 Siemens Aktiengesellschaft Méthode et moyens pour le contrôle et/ou la surveillance d'une ligne MULAP

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1253769A2 (fr) * 2001-04-24 2002-10-30 Siemens Aktiengesellschaft Système de communication et méthode pour surveiller un numéro de téléphone d'un groupe d'abonnés du système de communication
EP1404091A2 (fr) * 2002-09-05 2004-03-31 Siemens Aktiengesellschaft Méthode et moyens pour le contrôle et/ou la surveillance d'une ligne MULAP

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
"Standard ECMA-217", STANDARD ECMA-217, December 1994 (1994-12-01), pages A - C,i, XP002266927 *

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE102016109938A1 (de) 2016-05-30 2017-11-30 Unify Patente Gmbh & Co. Kg Verfahren zum Integrieren eines Kommunikationsendgeräts als bevorzugtes Gerät in eine statische Konfiguration eines Kommunikationssystems sowie ein hierfür aus-gebildetes Kommunikationssystem
DE102016109938B4 (de) 2016-05-30 2022-05-25 Unify Patente Gmbh & Co. Kg Verfahren zum Integrieren eines Kommunikationsendgeräts als bevorzugtes Gerät in eine statische Konfiguration eines Kommunikationssystems sowie ein hierfür ausgebildetes Kommunikationssystem

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DE102005030133A1 (de) 2007-01-04
DE102005030133B4 (de) 2016-12-15

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