WO2006118658A2 - Automatic wireless device message management responsive to end user preferences - Google Patents

Automatic wireless device message management responsive to end user preferences Download PDF

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Publication number
WO2006118658A2
WO2006118658A2 PCT/US2006/008270 US2006008270W WO2006118658A2 WO 2006118658 A2 WO2006118658 A2 WO 2006118658A2 US 2006008270 W US2006008270 W US 2006008270W WO 2006118658 A2 WO2006118658 A2 WO 2006118658A2
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WO
WIPO (PCT)
Prior art keywords
user
message
wireless telephone
computer
component
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/US2006/008270
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English (en)
French (fr)
Other versions
WO2006118658A3 (en
Inventor
Sami Khoury
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Microsoft Corp
Original Assignee
Microsoft Corp
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Filing date
Publication date
Application filed by Microsoft Corp filed Critical Microsoft Corp
Priority to EP06737441.3A priority Critical patent/EP1854274B1/en
Priority to KR1020077021266A priority patent/KR101183338B1/ko
Priority to JP2008508842A priority patent/JP2008539655A/ja
Priority to CN2006800112725A priority patent/CN101156430B/zh
Priority to KR1020127015852A priority patent/KR101201082B1/ko
Publication of WO2006118658A2 publication Critical patent/WO2006118658A2/en
Publication of WO2006118658A3 publication Critical patent/WO2006118658A3/en
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

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Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04BTRANSMISSION
    • H04B1/00Details of transmission systems, not covered by a single one of groups H04B3/00 - H04B13/00; Details of transmission systems not characterised by the medium used for transmission
    • H04B1/38Transceivers, i.e. devices in which transmitter and receiver form a structural unit and in which at least one part is used for functions of transmitting and receiving
    • H04B1/40Circuits
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533Voice mail systems
    • H04M3/53333Message receiving aspects
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/72Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72403User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
    • H04M1/7243User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages
    • H04M1/72436User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages for text messaging, e.g. short messaging services [SMS] or e-mails
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F17/00Digital computing or data processing equipment or methods, specially adapted for specific functions
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/02User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21Monitoring or handling of messages
    • H04L51/214Monitoring or handling of messages using selective forwarding
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/72Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72448User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/72Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72448User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions
    • H04M1/72454User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions according to context-related or environment-related conditions
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/12Messaging; Mailboxes; Announcements
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W52/00Power management, e.g. Transmission Power Control [TPC] or power classes
    • H04W52/02Power saving arrangements
    • H04W52/0209Power saving arrangements in terminal devices
    • H04W52/0225Power saving arrangements in terminal devices using monitoring of external events, e.g. the presence of a signal
    • H04W52/0229Power saving arrangements in terminal devices using monitoring of external events, e.g. the presence of a signal where the received signal is a wanted signal
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04Real-time or near real-time messaging, e.g. instant messaging [IM]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21Monitoring or handling of messages
    • H04L51/224Monitoring or handling of messages providing notification on incoming messages, e.g. pushed notifications of received messages
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/58Message adaptation for wireless communication
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/72Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72403User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
    • H04M1/7243User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2203/00Aspects of automatic or semi-automatic exchanges
    • H04M2203/25Aspects of automatic or semi-automatic exchanges related to user interface aspects of the telephonic communication service
    • H04M2203/251Aspects of automatic or semi-automatic exchanges related to user interface aspects of the telephonic communication service where a voice mode or a visual mode can be used interchangeably
    • H04M2203/253Aspects of automatic or semi-automatic exchanges related to user interface aspects of the telephonic communication service where a voice mode or a visual mode can be used interchangeably where a visual mode is used instead of a voice mode
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533Voice mail systems
    • H04M3/53333Message receiving aspects
    • H04M3/53358Message preview
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/537Arrangements for indicating the presence of a recorded message, whereby the presence information might include a preview or summary of the message
    • YGENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y02TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
    • Y02DCLIMATE CHANGE MITIGATION TECHNOLOGIES IN INFORMATION AND COMMUNICATION TECHNOLOGIES [ICT], I.E. INFORMATION AND COMMUNICATION TECHNOLOGIES AIMING AT THE REDUCTION OF THEIR OWN ENERGY USE
    • Y02D30/00Reducing energy consumption in communication networks
    • Y02D30/70Reducing energy consumption in communication networks in wireless communication networks

Definitions

  • Embodiments of the present invention generally relate to the field of voicemail retrieval for mobile devices.
  • embodiments of this invention relate to dynamically retrieving messages according to end user preferences and configurations on wireless devices.
  • a user often purchases a wireless telephone with a one- or two-year billing plan or with a short-term contract (e.g., a month-to-month or pre-paid billing plan) offered by a service provider.
  • the billing plan usually subjects the user to a monthly service fee for an allotted monthly wireless usage.
  • the monthly service fee may be $29.99 for wireless usage of 300 minutes per month.
  • Additional minutes over the allotted monthly usage are charged to the user according to a per-minute rate (e.g., $0.40 per minute), and the user pays a roaming charge when the user is outside the service provider's coverage area.
  • the billing plan customarily offers features such as voice mail, text messaging, caller identification (ID), call waiting, or the like.
  • the service provider may offer additional services such as ring- tone download, Internet access, sending email, sending email with pictures (e.g., especially with a wireless telephone equipped with a built-in digital camera), or the like.
  • client-initiated system for dynamically and automatically retrieving messages in response to end user preferences is desired to address one or more of these and other disadvantages.
  • Embodiments of the present invention enable a user to dynamically and automatically retrieve messages responsive to user preferences or rules on a wireless device. As such, the user may efficiently, conveniently, and automatically retrieve the messages.
  • the user preferences may be user-specific, device-specific, or specific to a particular message type.
  • embodiments of the present invention monitor user interaction with the wireless device to dynamically generate the preferences.
  • the invention adapts the preferences to the configuration of the service providers (e.g., billing plan) to minimize the cost involved in downloading or listening to the voicemail messages. As a result, the invention greatly enhances the user experience on the wireless device.
  • the service providers e.g., billing plan
  • a computerized method automatically retrieves messages by a wireless telephone based on user preferences.
  • the computerized method receives, on a wireless telephone, a notification indicating that a computing device has a message for a user.
  • One or more rules associated with the user are evaluated based on the received notification.
  • the rules specify one or more user preferences.
  • the computerized method also automatically requests the message from the computing device as a function of the evaluated rules.
  • the computerized method further receives the requested message from the computing device according to the specified user preferences.
  • the received message is stored in a memory area of the wireless telephone for rendering to the user.
  • a system comprises a client wireless interface, a memory area, and a processor.
  • the client wireless interface communicates with a server; the client wireless interface is associated with a client wireless device.
  • the memory area stores retrieval conditions.
  • the processor is configured to execute computer-executable instructions for monitoring interaction between a user and the client wireless device.
  • the processor also executes computer- executable instructions for receiving a message waiting notification from the server via the client wireless interface and for dynamically generating the retrieval conditions stored in the memory area as a function of the monitored interaction.
  • the processor further executes computer-executable instructions for evaluating, based on the received message waiting notification, the generated retrieval conditions and for automatically requesting a message from the server as a function of the evaluated retrieval conditions.
  • one or more computer- readable media have computer-executable components for automatic retrieval of messages by a wireless telephone based on user preferences.
  • An indicator component receives, on a wireless telephone, a notification indicating that a computing device has a message for a user.
  • a rule component analyzes, based on the notification received by the indicator component, one or more preferences defined by the user.
  • FIG. 1 is an exemplary diagram of a system for automatically retrieving messages by a wireless telephone based on user preferences according to one embodiment of the invention.
  • FIG. 2 is an exemplary diagram illustrating rules associated with the user on the wireless telephone according to one embodiment of the invention.
  • FIGS. 3-4 are exemplary diagrams illustrating a user interface of a wireless telephone according to one embodiment of the invention.
  • FIG. 5 is a flow chart illustrating a method for automatically retrieving messages by a wireless telephone based on user preferences according to one embodiment of the invention.
  • FIG. 6 is a block diagram illustrating an exemplary computing environment of a wireless telephone according to one embodiment of the invention.
  • FIG. 7 is a block diagram illustrating one example of a suitable computing system environment in which the invention may be implemented.
  • Appendix A includes exemplary pseudocode for automatically retrieving voicemail messages based on user preferences and environmental factors.
  • the computing device 102 may be a messaging computer system configured to process voice mail messages, text messages such as short message service (SMS) messages, instant messages, mobile messages, graphical messages (e.g., pictures, icon, or other graphical elements), electronic mails (i.e., emails) or the like for wireless service users.
  • the computing device 102 may also include a storage medium such as a volatile memory, a non-volatile memory, or a combination of one or more volatile or non-volatile memory for storing data such as a message 104.
  • the wireless telephone 108 may be a mobile/cellular telephone, a mobile device, a wireless device, a personal digital assistant (PDA), or other wireless device that is capable of sending and receiving messages such as the message 104.
  • PDA personal digital assistant
  • the wireless telephone 108 includes an indicator component 106, a rule component 110, a retrieval component 112, a memory 114, and a display 116.
  • the wireless telephone 108 may also include a processor and other components as shown in FIG. 6. It is also to be understood that additional components or devices of the wireless telephone 108 may be implemented without departing from the scope of the present invention.
  • a user 118 establishes a wireless telephone service with a service provider which manages and controls aspects of the computing device 102.
  • the wireless telephone service may include services such as caller ID, call waiting, voice mail, text messaging, or the like.
  • the computing device 102 When the user 118 fails to answer a telephone call made to the wireless telephone 108, the computing device 102 directs the call to a storage area accessible by the computing device 102 to prompt the caller to leave a message for the user 118. Once the caller leaves a message for the user 118, the computing device 102 sends a notification 120 in a form of signals containing data indicating that the message 104 is available for the user 118.
  • the indicator component 106 uses, for example, an antenna (not shown) and a transceiver (not shown) of the wireless telephone 108 to receive the signals. Upon detecting the signals from the computing device 102, the indicator component 106 receives the notification 120 indicating that the computing device 102 has the message 104 for the user 118.
  • FIG. 2 is an exemplary diagram illustrating exemplary rules or preferences 202 associated with the user 118 on the wireless telephone according to one embodiment of the invention.
  • FIG. 2 describes an exemplary navigation menu for setting exemplary rules or preferences 202 associated with the user 118 on the wireless telephone 108.
  • the display 116 of the wireless telephone 108 presents to the user 118 a number of navigation rules or preferences in customizing the wireless telephone 108.
  • One of the rules or preferences may be included in a rule option 202 for setting rules associated with the user.
  • the "download” rules include additional provisions such as automatic download with no delay or automatic download after a delay of 5 or 10 minutes.
  • the user 118 may also choose any of the following "download” rule options: download all messages; download messages not during roaming; download messages only during periods when the minutes are not counted against the user's overall wireless charges; download the most recent five messages only; download the caller's information only without downloading the actual voicemail message; automatically check the memory capacity of the wireless telephone 108 before downloading messages; download text messages only; download graphical messages only; or download messages that last less than three minutes.
  • the user may prefer to download only an initial portion of each message 104 and additional portions thereafter.
  • the user 118 may request via the GUI of the wireless telephone 108 to download another portion of the message 104. In this manner, the user may minimize the size of each message stored on the wireless telephone 108 and selectively minimize air time usage. In other words, the user 118 may select one or more rules in the set of rules 208. [0028] In one embodiment, the user 118 may select the "monitor user interactions to dynamically generate rules" option in FIG. 2 to allow the wireless telephone 108 to dynamically generate rules. For example, suppose the user 118 selects this dynamic rule generation option when the user 118 first started using the wireless telephone 108. The rule component 110 analyzes the usage of the wireless telephone 108 by the user 118. [0029] Still referring to FIG.
  • the rule component 110 evaluates device-related metrics in generating rules or preferences. For example, the signal strength and battery usage of the wireless telephone 108 may determine when the messages may be retrieved from the computing device 102. For example, the rule component 110 may generate a rule that the wireless telephone would not download any voicemail message when the signal strength is less than 20% or the battery power strength is less than 10%. According to this rule, the retrieval component 112 would automatically requesting the message from the computing device 102 when the signal strength is about 80% or the battery power strength is about 90%.
  • the rale component 110 would dynamically generate rules such as ask the user 118 first to download voicemail messages during weekdays (i.e., Monday through Friday) or only download voicemail messages on the weekends (i.e., Saturday and Sunday) or at another specified time.
  • the rule component 110 dynamically generates suitable rules to evaluate the received notification 120.
  • the wireless telephone 108 includes a history component 122 for monitoring and storing the user interaction with the wireless telephone 108.
  • the history component 122 monitors and stores the user's usage for a period of time to assist the rule component 110 to dynamically generate rules for the user.
  • the history component 122 monitors and stores the user's usage for a period of time that coincides with the billing plan cycle or contract term.
  • the user 118 may have a billing plan with a one-year contract.
  • the history component 122 may monitor and store the user's interaction on a semi-annual or an annual basis.
  • the user 118 may have a month-to-month billing plan contract and the history component 122 automatically monitors and stores the user's interaction on a bi-weekly basis or the like.
  • the wireless component 108 also includes a preference component 124 for defining the preferences as a function of the interaction monitored and stored by the history component 122 or as a function of input received from the user via a graphical user interface (GUI) (not shown).
  • GUI graphical user interface
  • the preference component 124 interacts with the history component 122 and presents a set of preferred rules to the user 118 via the display 116. Such preferred rules may be further monitored and stored by the history component 122 for future use by the preference component 124.
  • GUI graphical user interface
  • the retrieval component 112 automatically requests the message 104 from the computing device 102 as a function of the evaluated rules.
  • the retrieval component 112 places a call to the computing device 102 to retrieve the message 104 as a function of the evaluated rules. For example, if the rule component 110 determines that the user 118 prefers to download each message having a duration of less than three minutes at 9:05 P.M. every day, the retrieval component 112 automatically requests the message 104, if any, that is less than 3 minutes at sometime immediately prior to 9:05 P.M. from the computing device 102.
  • the retrieval component 112 automatically requests the message 104 to be downloaded from the wireless telephone 108 to the computing device 102.
  • embodiments of the present invention advantageously provide flexible and convenient usage of the wireless telephone 108 to the user 118.
  • the user experience differs from that of a push system such as in conventional systems where all messages 104 are pushed from the computing device 102 to the wireless telephone 108 upon receipt of each message 104 by the computing device 102.
  • the user 118 lacks control of how and when the message 104 should be received.
  • a client-initiated pull based on a set of preferences and rules according to aspects of the present invention as shown in FIG. 2 permits the user 118 to download and access the message 104 according to user preference. Such advantages further reduce the user's cost of using the wireless telephone 108.
  • the wireless telephone 108 After automatically requesting the message 104 from the computing device 102, the wireless telephone 108 receives the message 104 via the antenna and the transceiver (not shown). The wireless telephone 108 stores the received message 104 in the memory 114 and renders the message to the user 118 via the display 116 or an audio component 126 (for voicemail messages) when requested by the user 118.
  • rules, options, choices, or settings may be included in the set of rules 208 for the user 118. While FIG. 2 describes the set of rules 208 in response to the voicemail rales 206, different sets of rules 208 may apply to other types of messages, such as text messages, graphical messages, or email messages on the wireless telephone 108. As such, in this alternative embodiment, the user 118 may define or the rale component 110 may dynamically generate one or more rules relating to the text message, such as the user 118 only receives text messages from recognizable telephone numbers from the user's telephone book or not to receive any text messages except those sent by the service provider.
  • FIGS. 3-4 exemplary diagrams illustrate a graphical user interface of a wireless telephone 302 according to an embodiment of the invention.
  • the wireless telephone 302 includes a speaker 304, a microphone 328, a display 312, a set of navigation buttons 314 and a dial pad 316.
  • the display 312 shows an interactive user preference or rule menu for user to set message preferences.
  • a heading 306 displays the heading to which a group of sub-headings belong.
  • a number of sub-headings or preferences the user 118 may select, such as "access and pin numbers,” “network settings,” “message retrieval,” and “service plan setting.” It is to be understood that other options, headings or preferences may be included under the "Message Preferences" heading 306 or other headings.
  • the user 118 may use one or more buttons in the set of the navigation buttons 314 to navigate the menu or options shown on the display 312.
  • the user 118 selects the option or preference "message retrieval" (as shown by the dashed box 308 with a check mark in the box in front of the option) by using the buttons in the set of navigation buttons 314 (as shown by a dashed box 318 covering the word "SELECT").
  • the user 118 may select "BACK" button 310 to return to the previous menu or category.
  • FIG. 4 shows a set of additional rules or preferences under a heading "message retrieval" 402.
  • the "message retrieval" heading 402 may include rules or preferences such as: download with five-minute delay; do not download during roaming coverage area; download all messages; retrieve caller and/or call information only; automatically and dynamically generate rules; download the most recent five messages only; download text messages only; or download voice messages only. It is to be understood that other rules or preferences may be available to the user 118.
  • the user 118 may again select one or more rules or preferences by using the buttons in the navigation buttons 314. For example, the user 118 selects the "download all" rule as shown by a dashed box 404 with a check mark in front of the rule.
  • FIG. 5 is a flow chart illustrating a method for automatically retrieving messages by a wireless telephone based on user preferences embodying aspects of the invention. Initially, a wireless telephone user subscribes to a wireless telephone service with a service provider and the wireless telephone service includes features such as voicemail, caller ID, or other services.
  • the caller when the user fails to answer an incoming telephone call from a caller, the caller is directed to a system managed by the service provider (e.g., computing device 102) and is prompted to leave a message (e.g., a voicemail message).
  • the computing device 102 sends a notification and the wireless telephone receives the notification that the message is waiting at 502.
  • the rule component 110 of the wireless telephone evaluates one or more rules associated with the user.
  • the user may define the preferences or the rules.
  • the history component 122 may monitor and store the one or more rules associated with the user and the preference component 124 may define the preferences as a function of the interaction monitored and stored by the history component.
  • the retrieval component 112 may, however, notify the user of the received message notification to allow the user to manually access the message.
  • the wireless telephone would next receive the message at 508 and the received message is stored in a memory area of the wireless telephone at 510 for the user.
  • the wireless telephone 108 is placed in an automatic retrieval mode to perform elements 504, 506, 508, and 510. After such performance, the wireless telephone 108 is removed from the automatic retrieval mode.
  • one or more computer-readable media have computer-executable instructions for performing the method illustrated in FIG. 5. [0042] Pseudocode for a method such as shown in FIG. 5 is included in Appendix A.
  • the wireless telephone 20 includes an operating system for controlling the allocation and usage of hardware resources such as the memory 62, the processor 60, disk space, and peripheral devices (e.g., keyboard 62).
  • One or more application programs 66 are loaded into memory 62 and run on the operating system 64. Examples of applications include email programs, scheduling programs, personal information management (PIM) programs, word processing programs, spreadsheet programs, Internet browser programs, and so forth.
  • the wireless telephone 20 also has a notification manager 68 loaded in memory 62, which executes on the processor 60. The notification manager 68 handles notification requests from the applications 66.
  • the bus 136 represents one or more of any of several types of bus structures, including a memory bus or memory controller, a peripheral bus, an accelerated graphics port, and a processor or local bus using any of a variety of bus architectures.
  • bus architectures include Industry Standard Architecture (ISA) bus, Micro Channel Architecture (MCA) bus, Enhanced ISA (EISA) bus, Video Electronics Standards Association (VESA) local bus, and Peripheral Component Interconnect (PCI) bus also known as Mezzanine bus.
  • ISA Industry Standard Architecture
  • MCA Micro Channel Architecture
  • EISA Enhanced ISA
  • VESA Video Electronics Standards Association
  • PCI Peripheral Component Interconnect
  • the computer 130 typically has at least some form of computer readable media.
  • Computer readable media which include both volatile and nonvolatile media, removable and non-removable media, may be any available medium that may be accessed by computer 130.
  • Computer readable media comprise computer storage media and communication media.
  • Computer storage media include volatile and nonvolatile, removable and non-removable media implemented in any method or technology for storage of information such as computer readable instructions, data structures, program modules or other data.
  • Computer storage media include RAM, ROM, EEPROM, flash memory or other memory technology, CD-ROM, digital versatile disks (DVD) or other optical disk storage, magnetic cassettes, magnetic tape, magnetic disk storage or other magnetic storage devices, or any other medium that may be used to store the desired information and that may be accessed by computer 130.
  • Communication media typically embody computer readable instructions, data structures, program modules, or other data in a modulated data signal such as a carrier wave or other transport mechanism and include any information delivery media.
  • the system memory 134 includes computer storage media in the form of removable and/or non-removable, volatile and/or nonvolatile memory. In the illustrated embodiment, system memory 134 includes read only memory (ROM) 138 and random access memory (RAM) 140.
  • ROM read only memory
  • RAM random access memory
  • removable/non-removable, volatile/nonvolatile computer storage media that may be used in the exemplary operating environment include, but are not limited to, magnetic tape cassettes, flash memory cards, digital versatile disks, digital video tape, solid state RAM, solid state ROM, and the like.
  • the hard disk drive 154, and magnetic disk drive 156 and optical disk drive 160 are typically connected to the system bus 136 by a non- volatile memory interface, such as interface 166.
  • the drives or other mass storage devices and their associated computer storage media discussed above and illustrated in FIG. 7, provide storage of computer readable instructions, data structures, program modules and other data for the computer 130.
  • FIG. 7 The drives or other mass storage devices and their associated computer storage media discussed above and illustrated in FIG. 7, provide storage of computer readable instructions, data structures, program modules and other data for the computer 130.
  • hard disk drive 154 is illustrated as storing operating system 170, application programs 172, other program modules 174, and program data 176. Note that these components may either be the same as or different from operating system 144, application programs 146, other program modules 148, and program data 150. Operating system 170, application programs 172, other program modules 174, and program data 176 are given different numbers here to illustrate that, at a minimum, they are different copies. [0052] A user may enter commands and information into computer 130 through input devices or user interface selection devices such as a keyboard 180 and a pointing device 182 (e.g., a mouse, trackball, pen, or touch pad).
  • input devices or user interface selection devices such as a keyboard 180 and a pointing device 182 (e.g., a mouse, trackball, pen, or touch pad).
  • Other input devices may include a microphone, joystick, game pad, satellite dish, scanner, or the like. These and other input devices are connected to processing unit 132 through a user input interface 184 that is coupled to system bus 136, but may be connected by other interface and bus structures, such as a parallel port, game port, or a Universal Serial Bus (USB).
  • a monitor 188 or other type of display device is also connected to system bus 136 via an interface, such as a video interface 190.
  • computers often include other peripheral output devices (not shown) such as a printer and speakers, which may be connected through an output peripheral interface (not shown).
  • Examples of well known computing systems, environments, and/or configurations that may be suitable for use with the invention include, but are not limited to, personal computers, server computers, hand-held or laptop devices, multiprocessor systems, microprocessor-based systems, set top boxes, programmable consumer electronics, mobile telephones, network PCs, minicomputers, mainframe computers, distributed computing environments that include any of the above systems or devices, and the like.
  • the invention may be described in the general context of computer- executable instructions, such as program modules, executed by one or more computers or other devices.
  • program modules include, but are not limited to, routines, programs, objects, components, and data structures that perform particular tasks or implement particular abstract data types.
  • An interface in the context of a software architecture includes a software module, component, code portion, or other sequence of computer-executable instructions.
  • the interface includes, for example, a first module accessing a second module to perform computing tasks on behalf of the first module.
  • the first and second modules include, in one example, application programming interfaces (APIs) such as provided by operating systems, component object model (COM) interfaces (e.g., for peer-to-peer application communication), and extensible markup language metadata interchange format (XMI) interfaces (e.g., for communication between web services).
  • APIs application programming interfaces
  • the interface may be a tightly coupled, synchronous implementation such as in Java 2 Platform Enterprise Edition (J2EE), COM, or distributed COM (DCOM) examples.
  • the interface may be a loosely coupled, asynchronous implementation such as in a web service (e.g., using the simple object access protocol).
  • the interface includes any combination of the following characteristics: tightly coupled, loosely coupled, synchronous, and asynchronous.
  • the interface may conform to a standard protocol, a proprietary protocol, or any combination of standard and proprietary protocols.
  • the interfaces described herein may all be part of a single interface or may be implemented as separate interfaces or any combination therein.
  • the interfaces may execute locally or remotely to provide functionality. Further, the interfaces may include additional or less functionality than illustrated or described herein.
  • computer 130 executes computer-executable instructions such as those illustrated in FIG. 5 to implement the invention.
  • the invention includes means for generating the retrieval conditions relating to the text message, means for monitoring interaction between the user and the client wireless device, means for dynamically generating the retrieval conditions, and means for evaluating the retrieval conditions.
  • Hardware and software such as a data structure, a user interface, an application program, an application programming interface (API), computer-executable instructions, firmware, and the like (such as illustrated in the figures) constitute means for generating the retrieval conditions relating to the text message, means for monitoring interaction between the user and the client wireless device, means for dynamically generating the retrieval conditions, and means for evaluating the retrieval conditions.
  • the pseudocode below defines an exemplary routine for automatically retrieving voicemail messages based on user preferences.
  • the routine is triggered by the receipt of a voicemail notification from the cellular network.

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PCT/US2006/008270 2005-04-29 2006-03-09 Automatic wireless device message management responsive to end user preferences Ceased WO2006118658A2 (en)

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EP06737441.3A EP1854274B1 (en) 2005-04-29 2006-03-09 Automatic wireless device message management responsive to end user preferences
KR1020077021266A KR101183338B1 (ko) 2005-04-29 2006-03-09 최종 사용자 선호에 응답하는 자동 무선 장치 메시지 관리
JP2008508842A JP2008539655A (ja) 2005-04-29 2006-03-09 エンドユーザのプリファレンスに応じた自動無線デバイスメッセージ管理
CN2006800112725A CN101156430B (zh) 2005-04-29 2006-03-09 响应于最终用户偏好的自动无线设备消息管理
KR1020127015852A KR101201082B1 (ko) 2005-04-29 2006-03-09 최종 사용자 선호에 응답하는 자동 무선 장치 메시지 관리

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US9451424B2 (en) 2016-09-20
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EP2665247B1 (en) 2016-08-17
US20140120881A1 (en) 2014-05-01
CN101156430A (zh) 2008-04-02
US20060246878A1 (en) 2006-11-02
US20120172007A1 (en) 2012-07-05
KR20080014733A (ko) 2008-02-14
CN102348172A (zh) 2012-02-08
US8155624B2 (en) 2012-04-10
CN102348172B (zh) 2014-07-16
US10382610B2 (en) 2019-08-13
CN101156430B (zh) 2011-12-14
JP2013081236A (ja) 2013-05-02
EP1854274A4 (en) 2011-12-07
US8620276B2 (en) 2013-12-31
KR101201082B1 (ko) 2012-11-13
WO2006118658A3 (en) 2007-08-02
KR101183338B1 (ko) 2012-09-14
EP3110119B1 (en) 2018-05-23
EP3110119A1 (en) 2016-12-28
EP1854274A2 (en) 2007-11-14
US20160360026A1 (en) 2016-12-08
KR20120079848A (ko) 2012-07-13

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