WO2002046989A1 - Systeme-relai pour l'enregistrement d'informations traitees - Google Patents

Systeme-relai pour l'enregistrement d'informations traitees Download PDF

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Publication number
WO2002046989A1
WO2002046989A1 PCT/JP2001/010226 JP0110226W WO0246989A1 WO 2002046989 A1 WO2002046989 A1 WO 2002046989A1 JP 0110226 W JP0110226 W JP 0110226W WO 0246989 A1 WO0246989 A1 WO 0246989A1
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WO
WIPO (PCT)
Prior art keywords
terminal
information
handling
data
relay system
Prior art date
Application number
PCT/JP2001/010226
Other languages
English (en)
Japanese (ja)
Inventor
Seiji Iwasaki
Original Assignee
Seiji Iwasaki
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Seiji Iwasaki filed Critical Seiji Iwasaki
Priority to AU2002224077A priority Critical patent/AU2002224077A1/en
Priority to JP2002548642A priority patent/JPWO2002046989A1/ja
Publication of WO2002046989A1 publication Critical patent/WO2002046989A1/fr

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Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management

Definitions

  • the present invention relates to a monitoring system that monitors general business operations and improves quality, reliability, and safety. Background art
  • the present invention monitors in real time whether or not the standards and manuals are being followed, provides a system that makes it difficult to falsify data, and has the effect that customers monitor companies, etc.
  • the purpose of this system is to provide a system that does not allow a customer with quality information to give any rivals, etc., information that is not related to quality. Disclosure of the invention
  • the terminal that is the information terminal of the party of the data being handled, the handler terminal that takes in the data, and the supervisor terminal that supervises the information are handled via the communication network.
  • An information registration relay system is connected to the handling information registration relay system, a transmission / reception means for controlling data transmission / reception, a handling information for registering data from the handling / user terminal, and an information registration means;
  • a database management means for managing the data, an access right authentication means for authenticating a viewer in response to a viewing request from a party terminal, a handler terminal, and a supervisor terminal; and a means for enabling the data to be viewed.
  • FIG. 1 is a block diagram for explaining the configuration of the handling information registration relay system according to the first embodiment of the present invention.
  • FIG. 2 is a flowchart showing the operation of recording and browsing data in the handling information registration relay system of FIG.
  • FIG. 3 is a flowchart showing a continuation of FIG.
  • FIG. 4 is a flowchart showing a continuation of FIG.
  • FIG. 5 is a block diagram for explaining the configuration of the handling information registration relay system according to the second embodiment of the present invention.
  • FIG. 6 is a flowchart showing an operation of recording and browsing data in the handling information registration relay system of FIG.
  • FIG. 7 is a flowchart showing a continuation of FIG. BEST MODE FOR CARRYING OUT THE INVENTION
  • FIG. 1 is a block diagram showing the configuration of the handling information registration relay system
  • FIGS. 2 to 4 are data to the handling information registration relay system of FIG. 5 is a flowchart showing an operation of recording and browsing.
  • the handling information registration and relay system 1a with the function of a server managed by a third-party organization includes a party fax, which is a facsimile owned by a person who has repaired a car.
  • party terminals (4) which are information terminal devices such as personal computers and mobile phones;
  • party terminals (4) such as personal computers owned by dealers and repair shops; and
  • personal computers owned by manufacturing companies The responsible terminal 6 and a supervisor terminal 7 such as a personal computer owned by the Ministry of Transportation are connected via a communication network 8.
  • the party FAX 2 is a telephone line 9
  • the party PC 3 and the operator terminal 5 are communication via the Internet 10
  • the officer terminal 6 and supervisor terminal 7 are communication consisting of dedicated lines and telephone lines.
  • Line 1 1a, Communication line 1 1b Connected to transmission / reception means 12 for transmitting / receiving data.
  • the transmission / reception means 12 includes a voice guidance unit 13 for devising an operation method of the party FA 2, a fax information transmission unit 14 for transmitting information by fax, and a control for controlling the entire information registration relay system 1a. Means 15 are electrically connected.
  • control means 15 is connected to the voice guidance unit 13 and the fax information transmission unit 14, and further from the party terminal 4, the handler terminal 5, the responsible terminal 6, and the supervisor terminal 7.
  • Access right authentication means 16 for authenticating access rights, line numbers and handling of responsible terminal 6 and supervisor terminal 7! /, The terminal ID of the person terminal 5, the responsible terminal 6, and the supervisor terminal 7, and the user ID of the party terminal 4, the handler terminal 5, the responsible terminal 6, the supervisor terminal 7, and the reference number of the party terminal 4 were recorded.
  • a database management unit 17 comprising an access right information database 21, a usage information database 20 recording usage histories, and a handling information database 22 recording report information, etc., and the database management unit 17 Handling information browsing means 18 for managing data browsing and handling information registering means 19 for managing data recording in the database management means 17 are also electrically connected to the control means 15.
  • the transmitting / receiving means 12 is a circuit having a communication connector
  • the control means 15 is a CPU (central processing unit)
  • the database management means 17 On a hard disk
  • the voice guidance unit 13, the fax information transmission unit 14, the access right authentication unit 16, the handling information browsing unit 18, and the handling information registration unit 19 consist of one unit such as a ROM ⁇ program.
  • Computers, transmission / reception means 12 are communication terminals
  • control means 15 is a host computer
  • database management means 17 is a server
  • voice proposal section 13 fax information transmission section 14, and access right authentication section.
  • 16 and handling information browsing means 1 8 and handling information registration means 1 9 may be a system composed of various terminal computers.
  • the dealer prepares a report and uses the handler terminal 5 to transfer the contents of the report to the handling information registration relay system 1a. register.
  • the dealer operates the handler terminal 5 to connect to the handling information registration relay system 1a via the Internet 10.
  • the identification signal of the operating system or the like is transmitted to the transmission / reception means 12 of the handling information registration relay system 1a.
  • the transmission / reception means 12 receives the identification signal and the line number (Sl).
  • the transmission / reception means 12 determines that the identification signal has been received (S 2), and at the same time, the line number is sent to the access right authentication means 16 via the control means 15.
  • the access right authentication means 16 reads the data of the access right information database 21 via the control means 15 and compares the line number from the registered terminal number with the registered line number. In this case, since the line number is not registered in the access right information database 21, it is determined to be NO in (S8). Then, the access right authentication means 16 sends a signal via the control means 15, the transmission / reception means 12, and the Internet 10 and a screen for inputting a terminal ID, a user ID, and a reference number on the screen of the operator terminal 5. Is displayed (S9). The dealer enters the terminal ID of the handler terminal 5 and the user ID of the operator (S1
  • the access right authentication means 16 sends a signal via the control means 15, the transmission / reception means 12, and the Internet 10, and displays a selection screen for asking the operator terminal 5 what data to register or browse. (S31).
  • the dealer selects to register the report (S32), determines that the answer is YES in (S33), and displays a data entry screen on the operator terminal 5 (S34). Enter the data of (S35).
  • the input data is sent to the handling information registration means 19 via the Internet 10, the transmission / reception means 12, and the control means 15, and the handling information registration means 19 is transmitted to the access right information database 21 via the control means 15.
  • a reference number that is not registered in the server is issued by a random number (S101).
  • the handling information registration means 19 records the issued reference number in the access right information database 21 via the control means 15, and records the data of the report in the handling information database 22 (S36), and uses the usage information. The date and who entered what data from which terminal are recorded in the database 20 (S37). Further, the handling information registering means 19 displays the reference number issued to the handling player terminal 5 via the control means 15, the transmitting / receiving means 12, and the Internet 10 and the data of the input report (S102). The dealer then gives the customer who brought the repair the reference number in the report. This reference number may be given by mail or e-mail, or a paper with the reference number may be given on the spot.
  • the transmitting / receiving means 12 reads the line number and the identification signal (S1). In the case of facsimile, Since another signal is not transmitted, it is determined as NO in (S 2), and the transmission / reception means 12 sends a signal to the voice guidance unit 13 via the control means 15 to activate the voice guidance unit 13.
  • a message signal is sent from the voice guidance unit 13 to the party fax 2 via the telephone line 9, and the party fax 2 gives a voice message saying “Please enter your user ID and reference number.” Flowing (S3). Then, the customer operates the button of the party FAX 2 and inputs the user ID and the reference number (S4).
  • the user ID and reference number are sent to the access right authentication means 16 via the telephone line 9, the transmission / reception means 12 and the control means 15.
  • the access right authentication means 16 reads the data of the access right information database 21 through the control means 15 and checks the registered user ID and the reference number of the user.
  • the handling information browsing means 18 is controlled by the control means 15
  • the data of the reference number detected is retrieved to the fax information transmitting unit 14 via the control means 15 through the control information 15 and the data of the transmission data format of the fattus is retrieved. Is converted to Then, the converted data of the reference number is transmitted to the party FAX 2 via the transmission / reception means 12 and the telephone line 9 (S6).
  • a transmission completion signal is sent via the control unit 15 to the handling information browsing unit 18.
  • the handling information browsing means 18 records the user ID and reference number taken in earlier, together with the date used via the control means 15 in the usage information database 20 (S7). In this way, customers can see how their repair requests were handled. In addition, as will be described in more detail later, the manufacturer can also fill in the data in this report so that it is possible to see the manufacturer's response.
  • the personal computer 3 when the customer retrieves information from the personal computer 3 such as a personal computer, In this case, the personal computer 3 is connected to the transmission / reception means 12 via the Internet 10 using software for connecting to the Internet 10. At this time, the personal computer 3 transmits an identification signal such as operating system information. Then, the transmission / reception means 12 reads the line number and the identification number (Sl), judges YES in (S2), and the access right authentication means 16 is registered from the access right information database 21 through the control means 15. The line number from the PC 3 is read, and it is authenticated whether the line number from the personal computer 3 is registered. Since the line number is not registered, it is determined as NO in (S8).
  • the access right authentication means 16 displays a screen for inputting a terminal ID, a user ID, and a reference number on the screen of the personal computer 3 via the control means 15, the transmission / reception means 12, and the Internet 10 (S9).
  • the customer enters the user ID and reference number (S10).
  • the information of the user ID and the reference number is sent to the access right authentication means 16 via the Internet 10, the transmission / reception means 12, and the control means 15.
  • the access right authenticating means 16 reads the registered user ID and reference number from the access right information database 21 via the control means 15, and checks whether the registered user ID and the reference number are correct.
  • the access right authenticating means 16 sends the user ID to the handling information browsing means 18 via the control means 15. And send the reference number.
  • the handling information browsing means 18 accesses the handling information database 22 via the control means 15 and sends data corresponding to the reference number to the personal computer 3 via the control means 15, transmitting / receiving means 12, and the Internet 10 to the party personal computer 3, and The reference number information is displayed on the screen of the computer 3 (S13).
  • the handling information browsing means 18 finishes sending the data, the user information and reference number read earlier are used together with the date of use via the control means 15 in the usage information data. Recorded in the database 20 (S14). In this way, even from the personal computer 3 of the party, the customer can confirm how his / her repair request was handled.
  • the manufacturer terminal 6 connects to the transmission / reception means 12 via the communication line 11a.
  • an identification signal such as operating system information is transmitted from the responsible terminal 6.
  • the transmitting / receiving means 12 reads the line number and the identification number (Sl),
  • the access right authentication means 16 reads the registered line number from the access right information database 21 via the control means 15, and the line number from the responsible terminal 6 is registered. The line number is registered, and the answer is YES in (S8). Then, the access right authentication means 16 displays a screen for inputting the terminal ID and the user ID on the screen of the responsible terminal 6 via the control means 15, the transmission / reception means 12, and the communication line 11a (S16). Here, the manufacturer inputs the terminal ID and the user ID (S17). Then, the information of the terminal ID and the user ID is sent to the access right authenticating means 16 via the communication circuit 11a, the transmitting / receiving means 12 and the control means 15.
  • the access right authentication means 16 reads the registered terminal ID and user ID from the access right information database 21 via the control means 15, and checks whether the ID is registered. In this case, since the access is from the responsible terminal 6, NO is determined in (S18) and YES is determined in (S23), and the process proceeds to (S40).
  • the access right authentication means 16 sends a signal via the control means 15, the transmission / reception means 12, and the communication line 11a, and displays a selection screen asking the responsible terminal 6 about what data to register or browse. Yes (S41).
  • the manufacturer selects additional registration to the report (S42)
  • it determines YES in (S43) and a data entry screen is displayed on the responsible terminal 6 (S44). Therefore, it is necessary to select which report to add data to, and to register the currently registered report read from the handling information database 22 through the control means 15, the transmission / reception means 12, and the communication line 11a. Enter the data while checking the contents (S45).
  • the input data is sent to the handling information registration means 19 via the communication line 11a, the transmission / reception means 12, and the control means 15, and the handling information registration means 19 reports to the handling information database 22 via the control means 15.
  • the handling information registration means 19 reports to the handling information database 22 via the control means 15.
  • the manufacturer wants to check the information in the report, he selects the data he wants to view in (S41), selects data browsing (S42), and judges NO in (S43), and makes the above selection.
  • the obtained data information is transmitted to the handling information browsing means 18 via the communication line 11a, the transmission / reception means 12, and the control means 15.
  • the handling information browsing means 18 accesses the handling information database 22 via the control means 15 and sends the selected data to the responsible terminal 6 via the control means 15, the transmitting / receiving means 12, and the communication line 11a.
  • the corresponding report information is displayed on the screen of the client terminal 6 (S48).
  • the handling information browsing means 18 records the terminal ID and the user ID read in (S17) in the usage information database 20 together with the date of use via the control means 15 (S17). 49).
  • the supervisor terminal 7 connects to the transmission / reception means 12 via the communication line 11b.
  • an identification signal such as operating system information is transmitted from the supervisor terminal 7.
  • the transmission / reception means 12 reads the line number and the identification number, judges YES in (S1) and (S2), sends data to the access right authentication means 16 through the control means 15, and accesses Right authentication means 16
  • the control unit 15 reads the line number registered from the access right information database 21 from the access right information database 21 and verifies whether the line number from the supervisor terminal 7 has been registered, and the line number is registered.
  • the access right authenticating means 16 displays the terminal ID and the user ID on the screen of the supervisor terminal 7 via the control means 15, the transmitting / receiving means 12, and the communication line 11b.
  • a screen for inputting an ID is displayed (S16).
  • the supervisor inputs the terminal ID and the user ID (S17).
  • the information of the terminal ID and the user ID is sent to the access right authentication unit 16 via the communication line 11 b, the transmission / reception unit 12 and the control unit 15.
  • the access right authentication means 16 reads the registered terminal ID and user ID from the access right information database 21 via the control means 15 and confirms the ID. In this case, since the access is from the supervisor terminal 7, YES is determined in (S18).
  • the access right authentication means 16 sends a signal via the control means 15, the transmission / reception means 12, and the communication line 11 b, and inputs a reference number asking the supervisor terminal 7 what data to view.
  • the screen is displayed (S19).
  • the supervisor inputs the reference number of the data to be viewed (S 20), and the selected data information is read through the communication line 11 b, the transmission / reception means 12, and the control means 15.
  • the handling information browsing means 18 accesses the handling information database 22 via the control means 15 and transmits the reference number data input thereto via the control means 15, the transmitting / receiving means 12 and the communication line 11b.
  • the handling information browsing means 18 uses the terminal ID and the user ID read in (S 17) on the date when the access right authenticating means 16 and the control means 15 use the terminal ID and the user ID. At the same time, it is recorded in the usage information database 20 (S22). Next, a flow not mentioned in the branch of the flowchart will be described.
  • the dealer wants to check the contents of the report in (S31), he selects the data he wants to view, selects the data browsing (S32), judges NO in (S33), and selects the above.
  • the obtained data information is transmitted to the handling information browsing means 18 via the Internet 10, the transmitting / receiving means 12, and the control means 15.
  • the handling information browsing means 18 accesses the handling information database 22 via the control means 15 and transfers the selected data to the handling terminal 5 via the control means 15, the transmitting / receiving means 12 and the Internet 10.
  • the information of the corresponding report is displayed on the screen of the operator terminal 5 (S38).
  • the handling information browsing means 18 records the terminal ID and the user ID read in (S10) in the usage information database 20 along with the date of use via the control means 15 ( S 39).
  • the manufacturer makes a false report or neglects to report to the Ministry of Transport while responding to the approval on the handling information registration relay system 1a Because it is a serious problem, it should be a newspaper or two use, but the customer can question that there is no report, so the customer should report the reference number to be confirmed to the Ministry of Transport Then, the Ministry of Transport accesses the handling information registration relay system 1a, refers to the report with the reference number, and confirms the contents of the report sued by the customer.
  • the Ministry of Transport determines that the report may have a serious problem, such as a recall, it will confirm that the report has been received from the manufacturer, and if the report has not been submitted, If there is a large discrepancy, the Ministry of Transport can guide the manufacturer. In this way, the person who provides the service (customer) and the person who provides the service (dealer or manufacturer) (Ministry of Transport) ⁇ ⁇ ⁇
  • the same highly reliable information created by the service provider The revolutionary system that allows the company to see what is happening will lead to the prevention of fraud and transparent management and administration. Having a certain type of management leads to gaining public trust.
  • the Ministry of Transport grants the authority to view all information by authentication using the line number, user ID, and terminal ID.
  • the system is so unique that it is impossible to see information without the provision of the information provided by the manufacturer. This will allow manufacturers and dealers to be freed from the fear that information will be leaked to rival companies while achieving this objective.
  • the handling information registration relay system 1a that provides more convenient information can be created. Is also good.
  • the reference number of the report is issued on the handling information registration relay system la. However, the number of the manufacturer or the dealer is determined in advance, and each report issued at the handler terminal 5 is assigned to that number. The reference number may be added to the reference number. Thus, the load on the handling information registration relay system 1a can be reduced without the reference numbers being duplicated.
  • the system in which the Ministry of Transport needs to input a reference number when browsing information has been described.
  • the user ID of the customer may be input instead of the reference number.
  • a system that requires the entry of IDs and reference numbers may be used to improve security against information leakage.
  • the Ministry of Transportation has a sufficiently high level of confidentiality
  • the Ministry of Transport can choose how to view the information from the list of information displayed on the screen.
  • the information can be browsed by the user.
  • the handling information registration relay system 1a is accessed from the party terminal 4, the dealer or the manufacturer is displayed on the screen of the party terminal 4.
  • a system that facilitates communication may be displayed by displaying contact information such as telephone numbers and e-mail addresses of traders and the Ministry of Transport.
  • the present invention is not limited to the above-described embodiment, but can be applied to a medical practice such as a hospital.
  • the operator of the party terminal 4 is the patient
  • the operator of the handler terminal 5 is a hospital or clinic
  • the operator of the director terminal 6 is a pharmaceutical company or a medical device manufacturer
  • the supervisor The operator of the terminal 7 becomes the Ministry of Health and Welfare.
  • the business operator operating the responsible terminal 6 may extend over a plurality of industries, and the handling information registration / relay system 1a may be applied to a situation that does not involve sales activities such as a police station. .
  • the operator of the party terminal 4 is the person who reported to the police
  • the operator of the operator terminal 5 is a police box or police station
  • the operator of the responsible terminal 6 is the Commissioner of the National Police Agency
  • the supervisor The operator of terminal 7 becomes the National Public Safety Commission.
  • the data to be handled is data such as victim reports.
  • FIG. 5 is a block diagram showing the configuration of the handling information registration relay system.
  • FIGS. 6 to 7 show data recording in the handling information registration relay system of FIG. And a flowchart showing the browsing operation. Since the second embodiment has the same parts as those of the first embodiment, only different points will be described, and the same components will be denoted by the same reference numerals and description thereof will be omitted. .
  • the handling information registration relay system 1b equipped with a server managed by a third party is connected to the party terminal 4 owned by the local residents, and further handles nuclear fuel.
  • the operator terminal 5, which is a computer of the institution, the supervisor terminal 6, which is a personal computer of the person in charge of the nuclear power plant, and the supervisor terminal 7, which is a personal computer owned by the Science and Technology Agency, are connected via a dedicated line or telephone line.
  • communication line 11a, communication line 11b, and communication line 11c are connected via communication line 11a, communication line 11b, and communication line 11c.
  • a monitoring means 23 which is a work monitoring device, is connected to the handler terminal 5, and data of the monitoring means 23 is constantly or periodically transmitted to the worker terminal 5.
  • the monitoring means 23 is composed of a numerical measuring device 24 such as a radioactivity measuring device or a thermometer, an operation detecting device 25 for monitoring the operation of the machine, and a monitoring monitor 26 for photographing the situation at the site. I have.
  • the operation of the handling information registration relay system 1b configured as described above will be described with reference to the flowcharts of FIGS. First, the operation in which the handling! / User terminal 5 records the data of the monitoring means 23 in the handling information registration relay system 1b will be described.
  • the handler terminal 5 transmits the line number and the handler terminal signal to the transmission / reception means 12 via the communication line 11c (S51).
  • the recording signal, the numerical measurement device 24, the motion detection device 25, and the monitoring monitor 26 data are transmitted to 1 and 2, and YES is determined in (S54) and NO is determined in (S55).
  • Data eye monitor 26 and the numerical measuring device 24 and the operation detecting device 25 is recorded in handling information database 2 2 through the control means 15 by the command of the handling information registration unit 19 (S 56).
  • the recording of the data is such that the measurement value of the numerical value measuring device 24 is a normal value, the operation of the motion detecting device 25 is normal, and the operator has a recording stop button (not shown) of the operator terminal 5.
  • the operator terminal 5 sends a return signal to the handling information registration means 19 via the communication line 11c, the transmission / reception means 12, and the control means 15, and the handling is determined to be YES in (S55).
  • the information registering means 19 stops writing data to the handling information database 22, returns to (S54), and waits for a recording signal again.
  • a telephone is handled from the party FAX 2 and placed on the information registration relay system lb.
  • the party FAX 2 is connected to the transmission / reception means 12 via the telephone line 9.
  • the transmission / reception means 12 reads the line number and various signals.
  • the customer operates the party FAX 2 button and inputs the user ID and the nuclear power plant number of the nuclear power plant in the area to be referred to (S83).
  • the user ID and the nuclear power plant number are sent to the access right authentication means 16 via the telephone line 9, the transmission / reception means 12, and the control means 15.
  • access right certification Step 16 reads the data of the access right information database 21 via the control means 15 and checks whether the registered user ID is the primary power plant number that is authorized for that user, and If there is a right, (YES in S84) is determined as YES, and the nuclear power plant number is sent to the handling information browsing means 18 via the control means 15, and the handling information browsing means 18 is transmitted via the control means 15 Data of the handling information database 22 is searched for, and the data of the detected primary number is sent to the fax information transmitting unit 14 via the control means i5, and is converted into data of a fax transmission data format. . Then, the converted data of the primary number is transmitted to the party FAX 2 via the transmission / reception means 12 and the telephone line 9 (S85).
  • a transmission completion signal is sent via the control means 15 to the handling information browsing means 18.
  • the handling information browsing means 18 records the user ID and the nuclear power plant number acquired earlier together with the date of use via the control means 15 in the usage information database 20 (S86). In this way, local people can monitor their neighboring nuclear power plants.
  • the local residents take out information from the personal computer 3 such as a personal computer
  • the local residents connect to the transmission / reception means 12 via the Internet 10 from the personal computer 3 using a sobuto connected to the Internet 10.
  • the personal computer 3 sends a signal indicating the operating system information.
  • the transmission / reception means 12 reads the line number and the identification number (S51), and the access right authentication means 16 is registered from the access right information database 21 via the control means 15. Times, the number is read, and it is verified whether the line number from the personal computer 3 of the party is registered. If the answer is NO in (S52), the process proceeds to (S80) and the identification signal is sent. Since it has been received, it is determined as YES in (S81).
  • the access right authentication means 16 is connected via the control means 15, the transmission / reception means 12, and the Internet 10.
  • a screen for inputting the user ID and the nuclear power plant number is displayed on the screen of the operator PC 3 (S87).
  • the resident inputs the user ID and the nuclear power plant number of the nuclear power plant in the area to be referred to (S888).
  • the information on the user ID and the nuclear power plant number is sent to the access right authentication means 16 via the Internet 10, the transmission / reception means 12, and the control means 15.
  • the access right authentication means 16 reads the registered user ID and the nuclear power plant number from the access right information database 21 via the control means 15 and uses the registered user ID and the authority number which is authorized to the user. Check if it is.
  • the access right authenticating means 16 transmits the user ID to the handling information browsing means 18 via the control means 15. And the nuclear power plant number.
  • the handling information browsing means 18 accesses the handling information database 22 via the control means 15 and sends the data corresponding to the reference number to the control information 15, the transmitting / receiving means 12, and the party via the Internet 10.
  • the information is sent to the personal computer 3 and the information of the nuclear power plant number is displayed on the screen of the personal computer 3 (S90).
  • the handling information browsing means 18 finishes transmitting the data it records the user ID and the nuclear power plant number, which were just entered, together with the date of use via the control means 15 in the usage information database 20 (S91) ).
  • the person in charge of the nuclear power plant wants to check the recorded information
  • the person in charge of the nuclear power plant connects to the transmission / reception means 12 through the communication line 11a.
  • the transmitting / receiving means 12 reads the line number (S51)
  • the access right authenticating means 16 reads the registered line number from the access right information database 21 via the control means 15, and is responsible for the responsibility. It verifies whether or not the line number from the operator terminal 6 is registered. Since the line number is registered, YES is determined in (S52), and since the access is not from the handler terminal (S5). 5 3) is judged as NO.
  • the access right authentication means 16 displays a screen for inputting a terminal ID and a user ID on the screen of the responsible terminal 6 via the control means 15, the transmission / reception means 12, and the communication line 11a (S57). .
  • the person in charge of the nuclear power plant inputs the terminal ID and the user ID (S58).
  • the information of the terminal ID and the user ID is sent to the access right authentication means 16 via the communication line 11a, the transmission / reception means 12 and the control means 15.
  • the access right authentication means 16 reads the registered terminal ID and user ID from the access right information database 21 via the control means 15, and confirms the registered ID power. In this case, since the access is from the responsible terminal 6, (S
  • the access right authentication means 16 sends a signal via the control means 15, the transmission / reception means 12, and the communication line 11 a, and displays a selection screen asking the responsible terminal 6 about what data to view. (S66).
  • the person in charge of the nuclear power plant selects the data to be viewed (S.67), and the selected data information is transmitted via the communication line 11a, the transmission / reception means 12 and the control means 15
  • the information is sent to the viewing means 18.
  • the handling information browsing means 18 accesses the handling information database 22 through the control means 15 and stores the selected data through the control means 15, the transmitting and receiving means 12, and the communication line 11 a. Sends it to the assigned terminal 6 and displays the corresponding data on the screen of the responsible terminal 6 (S66).
  • the handling information browsing means 18 records the terminal ID and the user ID read in (S58) together with the date of use via the control means 15 in the usage information database 20. Yes (S69).
  • the supervisory terminal 7 connects to the transmission / reception means 12 via the communication line 11b. Then, the transmission / reception means 1 2 reads the line number (S 5 1), and the control means 15 The access right authentication means 16 reads the line number registered from the access right information database 21 through the control means 15 and sends the data to the access right authentication means 16 via the control means 15. The authentication is performed to determine whether the line number is registered, and YES is determined in (S52). Since access is from supervisor terminal 7, NO is determined in (S53).
  • the access right authentication means 16 displays a screen for inputting a terminal ID and a user ID on the screen of the supervisor terminal 7 via the control means 15, the transmission / reception means 12, and the communication line 11b (S57).
  • the supervisor of the Science and Technology Agency inputs the terminal ID and the user ID (S58).
  • the information of the terminal ID and the user ID is sent to the access right authentication means 16 via the communication line 11 b, the transmission / reception means 12 and the control means 15.
  • the access right authentication unit 16 reads the registered terminal ID and user ID from the access right information database 21 via the control unit 15 and checks whether the ID is a registered ID. In this case, since the access is from the supervisor terminal 7, YES is determined in (S59).
  • the access right authentication means 16 sends a signal via the control means 15, the transmission / reception means 12, and the communication line 1 1 b, and displays a selection screen asking the supervisor terminal 7 what data to view. Yes (S60).
  • the supervisor selects the data to be viewed (S61)
  • the selected information described above is handled through the communication line 11b, the transmission / reception means 12 and the control means 15 and the handling information browsing means 18 Sent to.
  • the handling information browsing means 18 accesses the handling information database 22 via the control means 15 and supervises the selected data via the control means 15, the transmitting / receiving means 12 and the communication line 11b. Is sent to the supervisor terminal 7 and the corresponding data is displayed on the screen of the supervisor terminal 7 (S62).
  • the handling information browsing means 18 uses the terminal ID and the user ID read in (S58) together with the date of use via the control means 15 and the usage information database 2. Record in 0 (S63).
  • a flow that is not touched in the branch of the flowchart will be described. If there is an error in the user ID or the nuclear power plant number entered in (S83) of the flowchart, it is determined as NO in (S84), and the telephone line 9 is disconnected. If there is an error in the user ID or nuclear power plant number entered in (S88) of the flowchart, it is determined as NO in (S89), and the access right authentication means 16 is the control means 15, the transmission / reception means 12, and the Internet. A signal is sent to the personal computer 3 via 10 and a message indicating that access has been denied is displayed on the screen of the personal computer 3 (S92).
  • the party terminal 4 and the handler terminal 5 are One terminal for the supervisor terminal 6 and one terminal for the supervisor terminal 7 are not shown, but multiple terminals may be connected, so multiple industries share one system and use it. You can do it.
  • the range that can be accessed by each terminal may be changed, or the data of the nuclear power plant may be viewed not only by local residents but also by the entire public.
  • the present invention is not limited to the embodiment described above, but can be applied to a manufacturing site of a general factory.
  • the operator of the party terminal 4 becomes a general citizen
  • the operator of the operator terminal 5 is the factory
  • the operator of the responsible terminal 6 is the production manager
  • the operator of the supervisor terminal ⁇ is the supervisor. Became a Government Office.
  • the present invention is suitable for use in a company that wants to enhance the quality control system and a company that wants to gain the trust of customers.

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  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Strategic Management (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Human Resources & Organizations (AREA)
  • Operations Research (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Data Mining & Analysis (AREA)
  • Quality & Reliability (AREA)
  • Tourism & Hospitality (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Telephonic Communication Services (AREA)

Abstract

L'invention concerne un système moniteur permettant de surveiller un travail, généralement afin d'améliorer la qualité, la fiabilité et la sécurité. Dans le mode de réalisation décrit dans cette invention, un système-relai (1a) pour l'enregistrement d'informations traitées est connecté via un réseau de communication (8) à un terminal (4) d'un tiers concerné contenant les données de traitement relatives à un tiers; à un terminal pilote (5) permettant de recueillir les données; et à un terminal (7) administrateur permettant de gérer les informations. Le système (1a) comprend un moyen émetteur-récepteur (12) pour réguler la transmission/réception de données, un moyen d'enregistrement (19) d'informations traitée pour enregistrer les données provenant du terminal pilote (5), un moyen de gestion (17) de base de données pour gérer les données, et un moyen d'authentification (16) des droits d'accés pour authentifier l'utilisateur.
PCT/JP2001/010226 2000-12-07 2001-11-22 Systeme-relai pour l'enregistrement d'informations traitees WO2002046989A1 (fr)

Priority Applications (2)

Application Number Priority Date Filing Date Title
AU2002224077A AU2002224077A1 (en) 2000-12-07 2001-11-22 Handled information registeration relay system
JP2002548642A JPWO2002046989A1 (ja) 2000-12-07 2001-11-22 取扱い情報登録中継システム

Applications Claiming Priority (4)

Application Number Priority Date Filing Date Title
JP2000-373209 2000-12-07
JP2000373209 2000-12-07
JP2001103004 2001-04-02
JP2001-103004 2001-04-02

Publications (1)

Publication Number Publication Date
WO2002046989A1 true WO2002046989A1 (fr) 2002-06-13

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PCT/JP2001/010226 WO2002046989A1 (fr) 2000-12-07 2001-11-22 Systeme-relai pour l'enregistrement d'informations traitees

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Country Link
JP (1) JPWO2002046989A1 (fr)
AU (1) AU2002224077A1 (fr)
WO (1) WO2002046989A1 (fr)

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2005284350A (ja) * 2004-03-26 2005-10-13 Chugoku Electric Power Co Inc:The 設備運用管理システム及び設備運用管理方法
WO2006137137A1 (fr) * 2005-06-22 2006-12-28 Fujitsu Limited Dispositif de gestion de clientèle

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH10508131A (ja) * 1994-10-28 1998-08-04 アドバンスド・ヘルス・メド・イー・システムズ コーポレーション 処方箋管理システム
JP2000101711A (ja) * 1998-09-18 2000-04-07 Fujitsu Fip Corp 発信者番号処理装置および記録媒体
JP2000231543A (ja) * 1999-02-10 2000-08-22 Sumitomo Metal Ind Ltd 情報提供方法、情報提供装置及び情報提供システム
JP2000331083A (ja) * 1999-05-25 2000-11-30 Oki Electric Ind Co Ltd 業務管理用コンピュータシステム

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH10508131A (ja) * 1994-10-28 1998-08-04 アドバンスド・ヘルス・メド・イー・システムズ コーポレーション 処方箋管理システム
JP2000101711A (ja) * 1998-09-18 2000-04-07 Fujitsu Fip Corp 発信者番号処理装置および記録媒体
JP2000231543A (ja) * 1999-02-10 2000-08-22 Sumitomo Metal Ind Ltd 情報提供方法、情報提供装置及び情報提供システム
JP2000331083A (ja) * 1999-05-25 2000-11-30 Oki Electric Ind Co Ltd 業務管理用コンピュータシステム

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2005284350A (ja) * 2004-03-26 2005-10-13 Chugoku Electric Power Co Inc:The 設備運用管理システム及び設備運用管理方法
WO2006137137A1 (fr) * 2005-06-22 2006-12-28 Fujitsu Limited Dispositif de gestion de clientèle
JPWO2006137137A1 (ja) * 2005-06-22 2009-01-08 富士通株式会社 顧客管理装置

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AU2002224077A1 (en) 2002-06-18

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