WO1996012370A1 - Systeme d'information automatique concernant un annuaire telephonique, qui utilise l'entree de caracteres - Google Patents
Systeme d'information automatique concernant un annuaire telephonique, qui utilise l'entree de caracteres Download PDFInfo
- Publication number
- WO1996012370A1 WO1996012370A1 PCT/JP1995/001457 JP9501457W WO9612370A1 WO 1996012370 A1 WO1996012370 A1 WO 1996012370A1 JP 9501457 W JP9501457 W JP 9501457W WO 9612370 A1 WO9612370 A1 WO 9612370A1
- Authority
- WO
- WIPO (PCT)
- Prior art keywords
- telephone
- screen
- display
- information
- telephone directory
- Prior art date
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
- H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
- H04M3/4931—Directory assistance systems
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/26—Devices for calling a subscriber
- H04M1/27—Devices whereby a plurality of signals may be stored simultaneously
- H04M1/274—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc
- H04M1/2745—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc using static electronic memories, e.g. chips
- H04M1/27467—Methods of retrieving data
- H04M1/27475—Methods of retrieving data using interactive graphical means or pictorial representations
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M11/00—Telephonic communication systems specially adapted for combination with other electrical systems
- H04M11/06—Simultaneous speech and data transmission, e.g. telegraphic transmission over the same conductors
- H04M11/066—Telephone sets adapted for data transmision
Definitions
- the present invention relates to the automation of telephone directory service.
- An object of the present invention is to achieve a fundamental solution of the above-mentioned problems by automating telephone directory guidance. Disclosure of the invention
- an inquiry is made by inputting a question according to a menu displayed on a display installed on the telephone, instead of making an inquiry by voice through a handset as in the conventional case.
- a display is attached to a conventional telephone, and the instructions and queries on the display are connected appropriately so that they can communicate with the computer in the central office via a line or radio waves.
- the telephone office side is a telephone Arrange the system so that commands and questions on the on-board display can be entered directly.
- the information card input screen includes items such as "name”, “address”, “telephone number”, and "FAX number”. If the screen is small, scroll to display each item.
- the input is performed in each country's basic alphabet, numbers and Roman letters, and the results can be converted to word processor equivalents.
- the display after conversion is not one type of native language, such as ⁇ Pro, but two types, native language and Romanized notation, are written together. Therefore, "Convert button" is needed in the screen.
- the input means is not specified.
- the central office accepts only input in the name field, ignoring the address field. It also enables keyword searches. For example, a system that can search for only the name field of "Yamaguchi” and the address field of "Shibuya-ku, Tokyo".
- the input data is used as input, and the central office computer searches the database and automatically sends the answer back to the telephone.
- the answer shall be displayed on the information card with all registered information such as name, address, telephone number and fax number.
- Unnecessary information cards are deleted.
- the remaining information cards are stored in the address book database. At this time, if the related information card exists in the database, the two cards are merged. Relevance is defined by a phone number or name match.
- the telephone has an address book + ⁇ database.
- the function of using the display can be expanded by incorporating various other functions in addition to telephone directory assistance.
- the information card input screen is called by pressing the directory guide button 1 in the normal screen.
- FIG. 2 shows an example of the called information input screen.
- the area where the other Hiragana display buttons 3 are arranged the area where the Kana-Kanji conversion button 4, the Send button 5, and the Search button 6 are arranged, and the name
- the screen is divided into three areas: an area where items and scroll signs 7 are arranged.
- FIG 3 shows how the telephone office responded after sending the information card input screen.
- Each information card is displayed on the screen in Windows format, and each card number 8 is written in the upper right corner of the window.
- On this screen there are a button 9 for displaying the number of information cards, an adoption button 10 and a delete button 11. If each card information cannot be written on the screen due to space, press the right scroll sign 12 to check.
- the automated telephone directory guidance system is suitable for reducing the labor cost of operators at telephone offices and improving corporate profitability.
Landscapes
- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Computer Networks & Wireless Communication (AREA)
- Telephonic Communication Services (AREA)
- Telephone Set Structure (AREA)
Abstract
On améliore un appareil téléphonique en lui associant un écran d'affichage sur lequel un utilisateur peut communiquer avec un ordinateur d'un bureau téléphonique par l'intermédiaire d'une ligne téléphonique ou d'ondes radio pour envoyer une commande ou demande. Du côté du bureau téléphonique, un système est établi, qui permet à l'ordinateur d'envoyer directement des messages à l'écran d'affichage et de recevoir directement des messages dudit écran. On effectue une demande en remplissant un formulaire représenté sur l'écran d'affichage, et les informations demandées sont affichées sous forme d'une carte d'information.
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
AU29910/95A AU2991095A (en) | 1994-10-14 | 1995-07-21 | Automatic telephone directory information system using character input |
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
JP6287085A JPH08116362A (ja) | 1994-10-14 | 1994-10-14 | 文字入力による電話番号案内その他の住所録情報検索自動化システム |
JP6/287085 | 1994-10-14 |
Publications (1)
Publication Number | Publication Date |
---|---|
WO1996012370A1 true WO1996012370A1 (fr) | 1996-04-25 |
Family
ID=17712864
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
PCT/JP1995/001457 WO1996012370A1 (fr) | 1994-10-14 | 1995-07-21 | Systeme d'information automatique concernant un annuaire telephonique, qui utilise l'entree de caracteres |
Country Status (3)
Country | Link |
---|---|
JP (1) | JPH08116362A (fr) |
AU (1) | AU2991095A (fr) |
WO (1) | WO1996012370A1 (fr) |
Cited By (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US6324264B1 (en) | 1996-03-15 | 2001-11-27 | Telstra Corporation Limited | Method of establishing a communications call |
GB2378348A (en) * | 2001-07-28 | 2003-02-05 | Gary Steven Young | Classified directory for mobile phones |
Families Citing this family (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
KR100477732B1 (ko) * | 1997-09-09 | 2005-07-07 | 삼성에스디아이 주식회사 | 전화번호조회시스템 |
US7272604B1 (en) | 1999-09-03 | 2007-09-18 | Atle Hedloy | Method, system and computer readable medium for addressing handling from an operating system |
Citations (5)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
JPS5958953A (ja) * | 1982-09-28 | 1984-04-04 | Toru Sueyoshi | 電話番号案内方法 |
JPS63191451A (ja) * | 1987-02-03 | 1988-08-08 | Nec Corp | 加入者番号問合せ電話システム |
JPS6458159A (en) * | 1987-08-28 | 1989-03-06 | Nec Corp | Parameter input telephone system |
JPH04215356A (ja) * | 1990-12-13 | 1992-08-06 | Nec Commun Syst Ltd | 電話通信案内サービス方式 |
JPH05219178A (ja) * | 1992-01-31 | 1993-08-27 | Victor Co Of Japan Ltd | 電話装置 |
Family Cites Families (4)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
JPH0681190B2 (ja) * | 1986-01-20 | 1994-10-12 | 日本電信電話株式会社 | デイジタル電話機とその電子電話帳の登録方式 |
JPH05130235A (ja) * | 1991-11-08 | 1993-05-25 | Tereka:Kk | 電話番号簿登録方法 |
JPH05191504A (ja) * | 1992-01-08 | 1993-07-30 | Nec Corp | 地図検索サービスシステム |
JPH05227297A (ja) * | 1992-02-10 | 1993-09-03 | Nec Corp | 電話交換機における住所データ管理方式 |
-
1994
- 1994-10-14 JP JP6287085A patent/JPH08116362A/ja active Pending
-
1995
- 1995-07-21 WO PCT/JP1995/001457 patent/WO1996012370A1/fr active Application Filing
- 1995-07-21 AU AU29910/95A patent/AU2991095A/en not_active Abandoned
Patent Citations (5)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
JPS5958953A (ja) * | 1982-09-28 | 1984-04-04 | Toru Sueyoshi | 電話番号案内方法 |
JPS63191451A (ja) * | 1987-02-03 | 1988-08-08 | Nec Corp | 加入者番号問合せ電話システム |
JPS6458159A (en) * | 1987-08-28 | 1989-03-06 | Nec Corp | Parameter input telephone system |
JPH04215356A (ja) * | 1990-12-13 | 1992-08-06 | Nec Commun Syst Ltd | 電話通信案内サービス方式 |
JPH05219178A (ja) * | 1992-01-31 | 1993-08-27 | Victor Co Of Japan Ltd | 電話装置 |
Cited By (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US6324264B1 (en) | 1996-03-15 | 2001-11-27 | Telstra Corporation Limited | Method of establishing a communications call |
US7720204B2 (en) | 1996-03-15 | 2010-05-18 | Telstra Corporation Limited | Method of establishing a communications call |
GB2378348A (en) * | 2001-07-28 | 2003-02-05 | Gary Steven Young | Classified directory for mobile phones |
Also Published As
Publication number | Publication date |
---|---|
AU2991095A (en) | 1996-05-06 |
JPH08116362A (ja) | 1996-05-07 |
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