KR20220035549A - 자동 답변 봇을 이용하여 대화방 운영을 관리하는 방법 및 시스템 - Google Patents

자동 답변 봇을 이용하여 대화방 운영을 관리하는 방법 및 시스템 Download PDF

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Publication number
KR20220035549A
KR20220035549A KR1020200117397A KR20200117397A KR20220035549A KR 20220035549 A KR20220035549 A KR 20220035549A KR 1020200117397 A KR1020200117397 A KR 1020200117397A KR 20200117397 A KR20200117397 A KR 20200117397A KR 20220035549 A KR20220035549 A KR 20220035549A
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KR
South Korea
Prior art keywords
chat room
operation management
bot
information
message
Prior art date
Application number
KR1020200117397A
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English (en)
Korean (ko)
Inventor
강은빈
이환석
Original Assignee
라인플러스 주식회사
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
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Publication date
Application filed by 라인플러스 주식회사 filed Critical 라인플러스 주식회사
Priority to KR1020200117397A priority Critical patent/KR20220035549A/ko
Priority to JP2021132594A priority patent/JP2022048102A/ja
Publication of KR20220035549A publication Critical patent/KR20220035549A/ko

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    • G06Q50/30—
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/40—Business processes related to the transportation industry
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/30—Information retrieval; Database structures therefor; File system structures therefor of unstructured textual data
    • G06F16/33—Querying
    • G06F16/332—Query formulation
    • G06F16/3329—Natural language query formulation or dialogue systems
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F9/00—Arrangements for program control, e.g. control units
    • G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
    • G06F9/46—Multiprogramming arrangements
    • G06F9/54—Interprogram communication
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/02—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
    • H04L51/046—Interoperability with other network applications or services

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  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Mathematical Physics (AREA)
  • General Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Software Systems (AREA)
  • Business, Economics & Management (AREA)
  • Tourism & Hospitality (AREA)
  • Artificial Intelligence (AREA)
  • Computational Linguistics (AREA)
  • Data Mining & Analysis (AREA)
  • Databases & Information Systems (AREA)
  • Human Computer Interaction (AREA)
  • Health & Medical Sciences (AREA)
  • General Health & Medical Sciences (AREA)
  • Human Resources & Organizations (AREA)
  • Marketing (AREA)
  • Primary Health Care (AREA)
  • Strategic Management (AREA)
  • Economics (AREA)
  • General Business, Economics & Management (AREA)
  • Information Transfer Between Computers (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Operations Research (AREA)
KR1020200117397A 2020-09-14 2020-09-14 자동 답변 봇을 이용하여 대화방 운영을 관리하는 방법 및 시스템 KR20220035549A (ko)

Priority Applications (2)

Application Number Priority Date Filing Date Title
KR1020200117397A KR20220035549A (ko) 2020-09-14 2020-09-14 자동 답변 봇을 이용하여 대화방 운영을 관리하는 방법 및 시스템
JP2021132594A JP2022048102A (ja) 2020-09-14 2021-08-17 自動返答ボットを利用してチャットルームの運営を管理する方法およびシステム

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
KR1020200117397A KR20220035549A (ko) 2020-09-14 2020-09-14 자동 답변 봇을 이용하여 대화방 운영을 관리하는 방법 및 시스템

Publications (1)

Publication Number Publication Date
KR20220035549A true KR20220035549A (ko) 2022-03-22

Family

ID=80781325

Family Applications (1)

Application Number Title Priority Date Filing Date
KR1020200117397A KR20220035549A (ko) 2020-09-14 2020-09-14 자동 답변 봇을 이용하여 대화방 운영을 관리하는 방법 및 시스템

Country Status (2)

Country Link
JP (1) JP2022048102A (ja)
KR (1) KR20220035549A (ja)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN115065652B (zh) * 2022-06-27 2024-03-19 壹沓科技(上海)有限公司 消息回复方法、装置、存储介质及计算机设备

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Publication number Publication date
JP2022048102A (ja) 2022-03-25

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