KR20220035549A - 자동 답변 봇을 이용하여 대화방 운영을 관리하는 방법 및 시스템 - Google Patents

자동 답변 봇을 이용하여 대화방 운영을 관리하는 방법 및 시스템 Download PDF

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Publication number
KR20220035549A
KR20220035549A KR1020200117397A KR20200117397A KR20220035549A KR 20220035549 A KR20220035549 A KR 20220035549A KR 1020200117397 A KR1020200117397 A KR 1020200117397A KR 20200117397 A KR20200117397 A KR 20200117397A KR 20220035549 A KR20220035549 A KR 20220035549A
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KR
South Korea
Prior art keywords
chat room
operation management
bot
information
message
Prior art date
Application number
KR1020200117397A
Other languages
English (en)
Korean (ko)
Inventor
강은빈
이환석
Original Assignee
라인플러스 주식회사
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
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Publication date
Application filed by 라인플러스 주식회사 filed Critical 라인플러스 주식회사
Priority to KR1020200117397A priority Critical patent/KR20220035549A/ko
Priority to JP2021132594A priority patent/JP2022048102A/ja
Publication of KR20220035549A publication Critical patent/KR20220035549A/ko

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    • G06Q50/30—
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/40—Business processes related to the transportation industry
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/30—Information retrieval; Database structures therefor; File system structures therefor of unstructured textual data
    • G06F16/33—Querying
    • G06F16/332—Query formulation
    • G06F16/3329—Natural language query formulation or dialogue systems
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F9/00—Arrangements for program control, e.g. control units
    • G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
    • G06F9/46—Multiprogramming arrangements
    • G06F9/54—Interprogram communication
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/02—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
    • H04L51/046—Interoperability with other network applications or services

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  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Software Systems (AREA)
  • Mathematical Physics (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • General Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Data Mining & Analysis (AREA)
  • Databases & Information Systems (AREA)
  • Computational Linguistics (AREA)
  • Human Computer Interaction (AREA)
  • Artificial Intelligence (AREA)
  • Tourism & Hospitality (AREA)
  • Marketing (AREA)
  • General Health & Medical Sciences (AREA)
  • Human Resources & Organizations (AREA)
  • Economics (AREA)
  • Primary Health Care (AREA)
  • Strategic Management (AREA)
  • Health & Medical Sciences (AREA)
  • General Business, Economics & Management (AREA)
  • Information Transfer Between Computers (AREA)
  • Operations Research (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
KR1020200117397A 2020-09-14 2020-09-14 자동 답변 봇을 이용하여 대화방 운영을 관리하는 방법 및 시스템 KR20220035549A (ko)

Priority Applications (2)

Application Number Priority Date Filing Date Title
KR1020200117397A KR20220035549A (ko) 2020-09-14 2020-09-14 자동 답변 봇을 이용하여 대화방 운영을 관리하는 방법 및 시스템
JP2021132594A JP2022048102A (ja) 2020-09-14 2021-08-17 自動返答ボットを利用してチャットルームの運営を管理する方法およびシステム

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
KR1020200117397A KR20220035549A (ko) 2020-09-14 2020-09-14 자동 답변 봇을 이용하여 대화방 운영을 관리하는 방법 및 시스템

Publications (1)

Publication Number Publication Date
KR20220035549A true KR20220035549A (ko) 2022-03-22

Family

ID=80781325

Family Applications (1)

Application Number Title Priority Date Filing Date
KR1020200117397A KR20220035549A (ko) 2020-09-14 2020-09-14 자동 답변 봇을 이용하여 대화방 운영을 관리하는 방법 및 시스템

Country Status (2)

Country Link
JP (1) JP2022048102A (ja)
KR (1) KR20220035549A (ja)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN115065652B (zh) * 2022-06-27 2024-03-19 壹沓科技(上海)有限公司 消息回复方法、装置、存储介质及计算机设备

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Publication number Publication date
JP2022048102A (ja) 2022-03-25

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