JPS62130463A - Remote supervisory system for automatic transaction processor - Google Patents

Abstract

PURPOSE:To optionally change a main station to which bits of supervisory information are concentrated by every day or every hour by making each remote device perform the transmitting operation or the receiving operation of the bit of supervisory information based on a schedule table. CONSTITUTION:An automatic transaction processor is connected to a PIA (peripheral equipment interface) 13 within a remote supervisory device, and the bit of supervisory information which represents the operating state of the automatic transaction processor is inputted. Meanwhile, the schedule table is stored at a RAM12, and the bit of supervisory information is transmitted and received between plural remote supervisory devices based on the schedule table through an NCU/modem 14 connected to a public telephone line. By constituting a device in such a way, the remote supervisory device to be used as the main station to which the bits of supervisory information from the plural remote supervisory devices are concentrated can be changed by every day or every our optionally.

Description

DETAILED DESCRIPTION OF THE INVENTION (a) Technical Field The present invention relates to a remote monitoring system in which a plurality of remote monitoring devices for monitoring the operation of an automatic transaction processing device are networked.

(b) Summary of the Invention The remote monitoring system for automatic transaction processing devices according to the present invention connects a plurality of remote monitoring devices via public telephone lines, and automatically monitors each remote monitoring device based on a schedule table set in each remote monitoring device. It is possible to arbitrarily operate the transmitting means for transmitting monitoring information regarding the own Z) J transaction processing device to be monitored to other remote monitoring devices, and the receiving means for receiving monitoring information from other remote monitoring devices. By this, '44A
The main station where the monitoring information of several remote monitoring devices is concentrated can be changed arbitrarily on a daily or hourly basis.

(C) Prior art and its disadvantages In financial institutions, automatic transaction processing equipment installed in a store is a remote monitoring device (hereinafter referred to as rRM) installed in the store.
My name is CJ. ), and when a failure such as an error occurs in the automatic transaction processing device, the RMC is monitored (
The staff member who is watching the transaction operates the RMC to output a failure cancellation command to the automatic transaction processing device in which the failure has occurred.

Incidentally, for the convenience of customers, financial institutions have established holiday operation plans in which automatic transaction processing devices operate on holidays as well. In this case, staff will be required to monitor the operation of the automatic transaction processing equipment even on holidays, but it is difficult to secure staff to station such staff at all stores, so multiple stores will be closed on holidays. The stores are grouped together as an operational group, and one of the stores is designated as a branch store with staff stationed during holidays.

This branch store monitors the automatic transaction processing devices of all stores belonging to the group, so in addition to the monitoring information of the automatic transaction processing devices in the store, it also monitors the automatic transaction processing devices installed in stores where staff are not stationed (subsidiary stores). Monitoring information regarding subsidiary store R
A system has been proposed in which information is concentrated on a branch RMC (main station) via an MC (slave station).

However, in conventional systems, multiple RMs
Since C was connected via a dedicated line, the line connection form inevitably became hierarchical, and the relationship between the master station and slave stations was fixed. For this reason, a store that concentrated dedicated lines from multiple stores became a branch store, and a store that installed dedicated lines only to the branch stores became a subsidiary store. Therefore, the number of branch stores where staff are stationed during holidays is always the same, and there is a risk that the workload and equipment burden on that store will increase, making it difficult to realize smooth holiday operations.

(d+Purpose of the Invention This invention addresses the above-mentioned drawbacks and provides an automatic transaction processing device that allows RMC to be arbitrarily set as a master station and a slave station, and by connecting each other via public telephone lines, branch offices can be arbitrarily set up for each holiday. The purpose is to provide a remote monitoring system for

(e) Structure and Effects of the Invention The present invention provides a remote monitoring system for an automatic transaction processing device in which a plurality of remote monitoring devices for monitoring the operational status of the automatic transaction processing device are connected via a line to a public telephone line. receiving means for receiving monitoring information regarding the automatic transaction processing device monitored by the remote monitoring device from another remote monitoring device via the public telephone line, to each of the plurality of remote monitoring devices; ．． a transmitting means for transmitting monitoring information regarding the automated transaction processing device that it is monitoring to another remote monitoring device via a public telephone line; The present invention is characterized in that a schedule table is provided to determine whether to operate the remote monitoring device, and the transmitting means or the receiving means of each remote monitoring device is operated based on the schedule table.

By configuring as described above, according to the present invention, the schedule table is configured such that the remote monitoring device installed in the branch store becomes the main station when the automatic transaction processing device operates on holidays, and The schedule table is configured so that the remote monitoring device installed in the store (child store) becomes a slave station. This allows the device at the subsidiary store (slave station) to send monitoring information of the slave station to the device at the branch store (main station) via the public telephone line. That is, the monitoring information of the slave stations can be concentrated on the master station. By arbitrarily configuring the schedule table in this way, the master station and slave stations can be arbitrarily set for each day or hour, and stores within a holiday operation group can be arbitrarily set as branch stores or subsidiary stores. This allows staff to be stationed on a rotating basis within the group during holiday operations, and when an abnormality occurs in the main station, the concentration of monitoring information is evacuated to other devices, making that station the temporary main station. It is possible to realize a flexible operation mode such as

(') Embodiment FIG. 1 is a diagram showing the configuration of a remote monitoring system for a financial institution, which is an embodiment of the present invention. In this system, four stores, stores 1, 2, and 3. An operation group is configured.Store 1.2 and 3.5 are R respectively.
MCla, 2a, 3a, and 5a, and monitor automatic transaction processing devices such as ATM (automatic teller machine), CD (automatic cash dispenser), and 2MC (automatic money changer) in each store. Further, RMCla, 2a, 3a, and 5a can be connected to each other via a public telephone line 6. By doing this, any RMC can be
It becomes possible to connect a line to the MC. In other words, by accessing (diaring) other RMCs via public telephone lines, each RMC can transmit the monitoring information of the automatic transaction processing device that it monitors to any other RMC, and , each RM C is any other RM
Monitoring information can also be received from C. In addition, 4 is a mechanized store, and the CDs installed in the store are store 3.
is monitored by RMC3a.

FIG. 2 is a block diagram of the RMC. The control device CPU10 has a ROMI that stores programs etc.
I, RAM 12 for storing monitoring data, etc. PIA (peripheral interface) for connecting automatic transaction processing equipment13. A timer 15 for measuring the NCU/modem 142 time for connecting to a public telephone line. Operation panel surface 1
An interface 16 for controlling switches, indicators, etc. of 7 is connected. The automatic transaction processing device in the store is connected to the PIA 13, and the operation status is set (deposit is allowed/disabled, bankbook entry is allowed/disabled, transfer is allowed/disabled, etc.), and the operating status of the automatic transaction processing device is indicated. Monitoring information is generated manually.

FIG. 3 is a diagram showing the operation panel surface 17 of the RMC. On the operation panel surface, there is a display 40 for displaying messages from a terminal (automatic transaction processing device), etc. A medium information display 41 for displaying information requesting maintenance of the terminal (e.g., out of banknotes). Numeric keypad 42 used for terminal selection etc. Terminal access key 43 for requesting the terminal to report status such as remaining cash amount. Operation status setting key 44 for setting the operation status of the terminal. Terminal operation keys 45 for recovering from terminal failure. A monitor operation key 46 is provided for setting the operating mode of this device. The monitor operation key 46 is a branch monitoring key (master station mode setting key) 30 that defines that this device operates as a master station during holiday operation. The center monitoring key (slave mode setting key) 31 that defines operation as a slave station, the weekday key 32 that is pressed during weekday operation (monitoring only the automatic transaction processing device in the store), and the mode during holiday operation are set as a schedule in advance. Schedule setting start key 33 to press when setting. It includes a schedule setting end key 34.

FIG. 4 is a partial configuration diagram of the RAM 12.

Area Ml (hereinafter referred to as rMiJ) stores the code of the store where this device is installed and the telephone number for accessing this device. In M2, codes for this store and other stores forming the holiday operation group and a telephone number table for device access are set. When this store is designated as a branch store within the holiday operation group, access the RMC of each store stored in the table (M2) through a public telephone line and call the store itself (branch store).
notification of identification codes such as access phone numbers.

Furthermore, when another store becomes a branch store, the store code and telephone number notified from the RMC (main office) of that store are stored in M3. M4 is a schedule table. In this area, it is written whether this store will be a branch store or a subsidiary store during future holiday operations, that is, whether this device will be a main station or a slave station, and whether this store will be a subsidiary store. The code of the store that will be the branch store for the day is stored. Also, M
A calendar area 5 stores the date and time counted by a timer.

FIG. 5 (5) is a flowchart showing the operation when setting a holiday operation schedule in the RMC. Step n30 (Hereinafter, step ni will be referred to as car ni.)
When the schedule setting start key 33 is pressed and the date of the holiday is input (n31), that date is set in M4 (n32). Data on whether this store will become a branch store on that holiday and which store within the group will become the main store are manually entered by operating the branch monitoring key 30, center monitoring key 31, numeric keypad 42, etc. in 111. Then (n33), the contents are set in M4 (n34). n
The schedule is set by repeating the operations from n31 onwards until it is determined in step 35 that the schedule setting end key 34 has been pressed. If it is determined that the schedule setting end key 34 has been pressed, the contents of M4 will be transferred to all other R.
It is sent to the MC (, n36) and the operation ends.

FIG. 5(C) is a flowchart showing the operation of another RMC that has received the contents of the schedule table (M4). When the contents of the schedule table are received (n40
), and stores its contents in a schedule table within its own device (n41).

FIG. 5(B) is a flowchart showing the operation of the RMC during holiday operation. When the calendar M5 is referred to at nl and it is determined that it is the start time of business, an initial process is performed at n2, and the schedule table of M4 is referred to to determine whether or not the current day is a branch staff day.

If you are in charge of a branch office, refer to table (M2) 1 (α and connect a public telephone line with the slave station, n4), instruct the automatic transaction processing device to start up, and send your own phone number (n5). ). After that, this device starts up the automatic transaction processing device that it directly monitors (n6), receives a failure message from the slave station (nl), and a failure occurs in the automatic transaction processing device in the store (n8).
) or the end of business hours (n9).

When a fault message is received from the slave station (nl) or a fault occurs in the automatic transaction processing device in the store (n8), nlo
The contents are displayed on the display 40 or the medium information display 41, and manual input from the terminal operation keys 45 by the staff is accepted (nll). Compose the input processing content into a message and send it to the corresponding automatic transaction processing device or RMC (
n12), return to the standby routine (n7 to n9).

When the end of business hours is determined in n9, the process goes to n13, where a public telephone line is connected to the slave station, and a notification is sent to the slave station that business hours are over.
Instruct the automatic transaction processing device to stop operating (n 14)
The operation of the automatic transaction processing device in the store is stopped (n15) and the operation is completed.

On the other hand, if it is determined in n3 that the current day is not a day in charge of a branch branch, the process proceeds to n20 and waits until there is an activation instruction from the main office, and when the activation instruction is received from the main office, this device directly monitors the automatic transaction processing device. (n21) - Since the telephone number of the main station is notified at the same time, the telephone number is stored in area M3 of the RAM 12. Standby until a failure occurs in the automatic transaction processing device being monitored (n22) or until a business hours end message is received (n23) 122.
Judging from the above, it is not possible to connect a public telephone line between the
24), and sends a message reporting the failure to the main station (n 25). If an operation corresponding to the failure is received from the main station (n26), the automatic transaction processing device performs failure recovery processing based on the message (n27), and returns to the standby routine (n22, n23).

When the business hours end telegram is received at n23, the process proceeds to n28, where the automatic transaction processing device in the store stops operating and ends its operation.

n25 corresponds to the transmitting means of the present invention, and nl corresponds to the receiving means of the present invention.

According to this remote monitoring system, for example, in FIG. 1, when store 1 becomes the mother store, RMCl
A is the master station, and the other RMCs 2a, 3a, and 5a are slave stations. When the store 2 becomes the mother store, the RMC 2a may be the main station, and the other RMCls, 3a, and 5a may be the slave stations. In this way, the settings of the master station and slave stations can be arbitrarily set simply by pressing a key, and the relationship between the master station and slave stations can also be made flexible.

In addition, the schedule set by one RMC is sent to all other RMCs so that they can operate according to a unified schedule, which reduces the time and effort required to set up the RMC's main station and slave station. Since the master station's identification number (telephone number) is sent the first time the slave station is accessed (instruction to start up the automatic transaction processing device), schedule setting errors in the slave station can be corrected from the master station.

In this embodiment, the schedule is set on a daily basis, but the schedule is set on an hourly basis.

If a system is configured in which slave stations are replaced, it is also possible to set a schedule in units of time that is appropriate for the system.

[Brief explanation of drawings]

FIG. 1 is a diagram showing a remote monitoring system that is an embodiment of the present invention, and FIG. 2 is a diagram showing an RM used in the above remote monitoring system.
A block diagram of C, FIG. 3 is a diagram showing the operation panel surface of the above RMC, FIG. It is a flowchart showing the operation. la, 2a, 3a, 5a - RMC. 11 NCU/modem, 30 - branch monitoring (main station mode setting) key, 31 - center monitoring (slave station mote setting) key.

Claims (1)

[Claims] (1) In a remote monitoring system for an automatic transaction processing device, in which a plurality of remote monitoring devices for monitoring the operational status of the automatic transaction processing device are connected via a line, a public telephone line is used as the line, and the plurality of remote monitoring devices are Each of the monitoring devices includes a receiving means for receiving monitoring information regarding the automatic transaction processing device monitored by the remote monitoring device from another remote monitoring device via the public telephone line; A transmitting means for transmitting monitoring information regarding the automatic transaction processing device being monitored by itself to a remote monitoring device; and a schedule table for determining whether to operate the receiving means or the transmitting means depending on the day or time. 1. A remote monitoring system for an automatic transaction processing device, characterized in that the sending means or the receiving means of each remote monitoring device is operated based on the schedule table.