JP3264747B2 - Building remote management device - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a building remote management apparatus for remotely managing equipment installed in a building.

[0002]

2. Description of the Related Art As described in Japanese Patent Application Laid-Open No. 61-121551, this kind of conventional building remote management apparatus is used to install a terminal device in a building in which equipment such as an air conditioner and an elevator is arranged. Providing the plurality of terminal devices,
It is configured such that it is connected by a telephone line to a center device of a remote management device provided in a service company or the like that processes abnormalities of equipment in a building.

[0003] In this configuration, the terminal device electrically monitors the equipment, and when an abnormality occurs, a building code specifying the building monitored by the terminal device is sent to the center device via a telephone line. And the abnormality information are transmitted as a data signal. The center device that has received the data signal reads the stored building name or equipment name based on the received data signal, and displays the name of the device in which the abnormal condition has occurred, The state name, the building name, the failure contact information, etc. are read out from the storage device and output.

[0004] An operator who handles the center device looks at the abnormal information displayed on the received data display device,
Contact the necessary department (for example, the sales office in charge of the building) to take appropriate measures, and if necessary, service personnel go to the building where the abnormal situation has occurred to repair the equipment and repair the equipment. They had been working and had high quality equipment management.

[0005]

By the way, in the above-mentioned management center device, a device for storing a building name, a device name in which an abnormal condition has occurred, a status name, etc., a data backup, a daily report, a monthly report, and the like are provided. A place for installing these devices is required, and a great deal of cost is required.

[0006] For this reason, in a company that has introduced these facilities, there has been a problem of a large cost burden.
The small management company had to give up the introduction of the equipment required for the center equipment because of the high cost.

[0007] An object of the present invention is to solve the above-mentioned problems and to reduce the cost burden of a company that has introduced the above-described apparatus.
Another object of the present invention is to provide a building remote management device that can perform a management of a satisfactory level to a certain extent without incurring much cost even for a small-scale management company.

[0008]

In order to achieve the above object, the present invention provides a terminal device provided in each of a plurality of buildings for detecting an abnormality of equipment in the same building, and a communication line for connecting the terminal device to a communication line. In a building remote management device having a management center device that remotely manages via a storage device, the management center device receives a notification from the terminal device and a storage device that stores information on equipment of the plurality of buildings, A receiving device that reads out information about the facility equipment of the building where the notified terminal device is provided from the storage device, and determines whether the information received by the receiving device is one of the terminal devices managed by the company or another company. And manage by other companies
If the terminal device is a terminal device , a distribution device for distributing the read information on the facility equipment of the building to another company's management center device is provided.

[0009]

According to the present invention, as described above, a report from a terminal device provided in a building managed by another company is received by a receiving device provided in a company management center device, and based on the received report. Then, information corresponding to the information is extracted from the storage device, and the information is distributed to the other company's management center device by the distribution device. As a result, the cost of the in-house management center device, which requires a great deal of cost, can be reduced by using a fee from another company, and the other company can also perform high-quality remote management at a small cost.

[0010]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the present invention will be described below with reference to the drawings. FIG. 1 is a block diagram showing an embodiment of a building remote management apparatus according to the present invention. In the figure, reference numeral 1 denotes one management area managed by the company (for example, a large-scale service company). In the management area 1, terminal devices 2a to 2n for monitoring equipment in each building are provided for each building. Have been. Reference numeral 3 denotes one management area managed by another company (for example, a small-scale management company). The management area 3 is provided with terminal devices 4a to 4n for monitoring equipment in each building for each building. Reference numeral 10 denotes an in-house management center.
Is provided with a management center device 11. The management center device 11 includes a receiving device 12, a distribution device 1
3 and a storage device 14 are provided.

The receiving device 12 receives, via a communication line 5a, an abnormality report from the terminal devices 2a to 2n in the management area 1 managed by the company and the terminal devices 4a to 4n in the management area 3 managed by another company. And a printing unit 1 for printing abnormality notification information and the like from each of the terminal devices.
2b and a display / operation unit 12c composed of a display screen for displaying an abnormality report and the like from each terminal device and an operation device operated by a company management center member.

The distribution device 13 communicates with a distribution control unit 13a that determines whether the information received by the reception device 12 is abnormality notification information from within the management area 3 managed by the other company, and a third party management center 20 described later. A transmission unit 13b for distributing abnormality report information via the line 5b, a printing unit 13c for printing abnormality report information, etc., a display screen for displaying abnormality reports and the like, and an operating device operated by a company management center staff (not shown). It comprises a display / operation unit 13d. The display / operation unit 13d and the printing unit 13c are connected to the distribution control unit 13a.
And for displaying a failure or printing of the transmission unit 13b.

The storage device 14 stores information related to equipment of a building managed by the company and information related to equipment of a building managed by another company (small management company) contracted with the company. Information received, transmitted or operated by the distribution device 13 is also stored and centrally managed.

Reference numeral 20 denotes another company's management center. The other company's management center device 21 in the other company's management center 20 receives the abnormality report information transmitted from the transmission unit 13b of the distribution device 13 via the communication line 5b. A receiving unit 21a, and a processing unit 2 that receives the abnormality notification information and performs necessary processing
1b and a printing unit 21 for printing the received abnormality report information and the like
c, a display screen for displaying an error notification, etc., and a display / operation unit 21d comprising an operation device operated by another company's management center staff
And a storage unit 21e for storing and managing information processed by the other company's management center device 21. Reference numeral 22 denotes a fax machine which receives the same contents as the abnormality report information transmitted from the distribution machine 13 to the management center device 21 of another company. The other company's management center device 21 is composed of a small computer such as a personal computer.

Next, the operation of this embodiment will be described. For example,
When an abnormality occurs in the equipment in the building monitored by the terminal device 2a in the company-managed area 1, the terminal device 2a detects the abnormality and sends information of the abnormality report to the company management center device via the communication line 5a. Send to 11. The content of the abnormality report is, for example, coded data of the name of the building in which the abnormality has occurred, the name of the equipment in which the abnormality has occurred, and the details of the abnormality. The receiving device 12 of the management center device 11 that has received the information of the abnormality report requests the storage device 14 for information necessary for analyzing the information based on the received abnormality report after the reception processing is completed. The storage device 14 sends the contents of the building name, the name of the equipment, the abnormality history, and the like to the reception device 12 as analysis information in accordance with the information of the abnormality report.

The reception control unit 12a of the reception device 12 receives the analysis information and the abnormality report received earlier, and
Building name, equipment name, error details, time when the error occurred,
The display information is edited so that the contents such as the dispatch instruction method for the abnormality can be displayed on the screen and printed. This display information is transmitted to the distribution device 13, the display / operation unit 12c, the printing unit 1
2b.

In the distribution control unit 13a of the distribution device 13, based on the building code or the like, whether the abnormality notification information is reported from a terminal device managed by the company or is reported from a terminal device managed by another company In this case, since it is reported from the company management terminal device, it is not transmitted to the other company management center 20, but is displayed on the display screen of the display / operation unit 12c of the company management center device 11, and printed by the printing unit 12b. Print with. The information displayed here allows the company management center staff to take appropriate measures for the equipment in the building where the abnormality has occurred.

On the other hand, the terminal device 4 in the other company management area 3
When an abnormality occurs in the equipment in the building monitored by a, the terminal device 4a detects the abnormality and transmits an abnormality report to the company management center device 11 via the communication line 5a.
In the in-house management center apparatus 11, the reception control unit 12 performs the same processing as when the terminal apparatus 2a detects an abnormality.
In step a, display information is created and transmitted to the distribution device 13. The distribution control unit 13a of the distribution device 13 determines whether or not the display information transmitted as described above, that is, the abnormality report is from the in-house management terminal device. Therefore, the distribution control unit 13a transmits the display information to the other company's management center device 21 via the communication line 5b by the transmission unit 13b. At this time, the display information is also transmitted to the fax 22 in the other company management center 20 in parallel with the transmission to the other company management center device 21.

When the other company's management center device 21 receives this display information, it displays it on the display screen of the display / operation unit 21c,
In addition, printing is performed by the printing unit 21d, and the data is further stored and stored in the storage unit 21e. The other company's management center staff can take appropriate measures for the equipment in the building where the abnormality has occurred, based on the information displayed and notified here.

As described above, in the present embodiment, the management center device 11 displays not only an error report from a terminal device managed by the company but also an error message from a terminal device managed by another company. Since the function of creating information and transmitting the information to the management center device 21 of the other company is provided, the cost burden of the management center device 11 can be reduced by the usage fee from the other company, and In other words, management can be performed without providing the management center device 21 with a large-scale facility.

Furthermore, since the display information created by the management center device 11 is also transmitted to the fax 22, even if the management center device 21 of another company cannot receive the information for some reason, the information received by the fax 22 will be used. Appropriate measures can be taken for equipment in the building where the abnormality has occurred.

The storage device 14 stores information on equipment managed by another company.
Even if the information stored in the storage device 1 is destroyed for some reason, the information is selected from the storage device 14 in the own management center device 11 and transmitted from the distribution device 13 to the other company's management center device 21 via the communication line 5b. As a result, the stored information can be easily restored.

In the description of the above-described embodiment, one other company's management center 20 has been described. However, the number is not limited to one, and it is clear that information can be exchanged with more companies' management centers. .

[0024]

According to the present invention, a report from a terminal device provided in a building managed by another company contracted with the company is processed by the company management center device, and the processed information is distributed to the company management center device. In this way, the in-house management center device, which requires a great deal of cost, can be shared between the company and another company, and the cost burden of the in-house management center device can be reduced by the usage fee from the other company. In addition, high-quality remote management can be performed by other companies at a small cost.

[Brief description of the drawings]

FIG. 1 is a block diagram of a building remote management device according to an embodiment of the present invention.

[Explanation of symbols]

 1, 3 Management area 2a-2n, 4a-4n Terminal device 5a, 5b Communication line 10 Company management center 11 Company management center device 12 Receiving device 13 Distribution device 14 Storage device 20 Other company management center 21 Other company management center device 22 Fax

Continuation of the front page (56) References JP-A-5-114093 (JP, A) JP-A-5-229760 (JP, A) JP-A-5-213553 (JP, A) JP-A-61-121551 (JP) , A) JP-A-3-224000 (JP, A) Patent 3064681 (JP, B2) (58) Fields investigated (Int. Cl. ⁷ , DB name) B66B 1/00-5/28 G08B 25/00- 27/00

Claims (2)

(57) [Claims] 1. A building remote management system comprising: a terminal device provided in each of a plurality of buildings for detecting an abnormality of equipment in the same building; and a management center device for remotely managing the terminal devices via a communication line. In the apparatus, the management center device stores a storage device for storing information on equipment of the plurality of buildings, and receives information from the terminal device, and information on the equipment of the building in which the terminal device that reported the information is provided. A receiving device that reads out from the storage device, and determines whether the information received by the receiving device is one of the terminal devices managed by the company or another company ,
A building remote management device comprising: a distribution device that distributes the read information on the facility equipment of the building to a management center device of another company if the terminal device is managed by another company . 2. The building remote management according to claim 1, wherein said distribution device is capable of distributing said information in parallel to said other company's management center device and a fax provided in said other company's management center. apparatus.