JP6365677B2 - 情報処理装置、制御方法、及びプログラム - Google Patents

情報処理装置、制御方法、及びプログラム Download PDF

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Publication number
JP6365677B2
JP6365677B2 JP2016552002A JP2016552002A JP6365677B2 JP 6365677 B2 JP6365677 B2 JP 6365677B2 JP 2016552002 A JP2016552002 A JP 2016552002A JP 2016552002 A JP2016552002 A JP 2016552002A JP 6365677 B2 JP6365677 B2 JP 6365677B2
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JPWO2016052381A1 (ja
Inventor
善弘 伊藤
善弘 伊藤
可菜子 多賀
可菜子 多賀
健伸 北原
健伸 北原
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NEC Corp
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NEC Corp
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    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/12Hotels or restaurants
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07GREGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
    • G07G1/00Cash registers

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  • Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • Tourism & Hospitality (AREA)
  • General Physics & Mathematics (AREA)
  • Physics & Mathematics (AREA)
  • Strategic Management (AREA)
  • Economics (AREA)
  • General Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Theoretical Computer Science (AREA)
  • Marketing (AREA)
  • Development Economics (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Operations Research (AREA)
  • Game Theory and Decision Science (AREA)
  • Quality & Reliability (AREA)
  • Educational Administration (AREA)
  • Health & Medical Sciences (AREA)
  • General Health & Medical Sciences (AREA)
  • Primary Health Care (AREA)
  • Cash Registers Or Receiving Machines (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • User Interface Of Digital Computer (AREA)
JP2016552002A 2014-09-30 2015-09-28 情報処理装置、制御方法、及びプログラム Active JP6365677B2 (ja)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
JP2014201362 2014-09-30
JP2014201362 2014-09-30
PCT/JP2015/077266 WO2016052381A1 (ja) 2014-09-30 2015-09-28 情報処理装置、制御方法、及びプログラム

Related Child Applications (1)

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JP2018128057A Division JP6852717B2 (ja) 2014-09-30 2018-07-05 情報処理装置、制御方法、及びプログラム

Publications (2)

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JPWO2016052381A1 JPWO2016052381A1 (ja) 2017-04-27
JP6365677B2 true JP6365677B2 (ja) 2018-08-01

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JP2016552002A Active JP6365677B2 (ja) 2014-09-30 2015-09-28 情報処理装置、制御方法、及びプログラム
JP2018128057A Active JP6852717B2 (ja) 2014-09-30 2018-07-05 情報処理装置、制御方法、及びプログラム
JP2020213255A Active JP7268670B2 (ja) 2014-09-30 2020-12-23 情報処理装置、制御方法、及びプログラム
JP2023017367A Active JP7582355B2 (ja) 2014-09-30 2023-02-08 情報処理装置、制御方法、及びプログラム

Family Applications After (3)

Application Number Title Priority Date Filing Date
JP2018128057A Active JP6852717B2 (ja) 2014-09-30 2018-07-05 情報処理装置、制御方法、及びプログラム
JP2020213255A Active JP7268670B2 (ja) 2014-09-30 2020-12-23 情報処理装置、制御方法、及びプログラム
JP2023017367A Active JP7582355B2 (ja) 2014-09-30 2023-02-08 情報処理装置、制御方法、及びプログラム

Country Status (2)

Country Link
JP (4) JP6365677B2 (https=)
WO (1) WO2016052381A1 (https=)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2016052381A1 (ja) * 2014-09-30 2016-04-07 日本電気株式会社 情報処理装置、制御方法、及びプログラム

Family Cites Families (12)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH1153642A (ja) * 1997-07-30 1999-02-26 Tec Corp 商品販売登録データ処理装置
JP4574888B2 (ja) 2001-04-12 2010-11-04 エスアイアイ・データサービス株式会社 オーダ入力装置およびオーダ入力支援方法
JP2004157253A (ja) * 2002-11-05 2004-06-03 Kawasaki Steel Systems R & D Corp コンタクト・センタ・オペレータ訓練システム
JP4098072B2 (ja) * 2002-12-13 2008-06-11 東芝テック株式会社 接客業務管理装置
JP2005010989A (ja) * 2003-06-18 2005-01-13 Nec Infrontia Corp 販売管理方法および装置
JP2005234657A (ja) 2004-02-17 2005-09-02 Toshiba Tec Corp 商品販売データ処理装置
JP4687269B2 (ja) * 2005-06-22 2011-05-25 沖電気工業株式会社 商品販売支援装置
JP2008257429A (ja) 2007-04-04 2008-10-23 Toshiba Tec Corp 商品販売データ処理装置
JP2010230829A (ja) * 2009-03-26 2010-10-14 Toshiba Corp 音声監視装置、その方法、及び、そのプログラム
JP5559252B2 (ja) * 2012-06-21 2014-07-23 東芝テック株式会社 商品販売データ処理装置およびプログラム
WO2016052381A1 (ja) * 2014-09-30 2016-04-07 日本電気株式会社 情報処理装置、制御方法、及びプログラム
JP6610992B2 (ja) * 2015-06-09 2019-11-27 パナソニックIpマネジメント株式会社 接客態度評価システム及び接客態度評価方法

Also Published As

Publication number Publication date
JP2021051798A (ja) 2021-04-01
JP2018160273A (ja) 2018-10-11
JP7268670B2 (ja) 2023-05-08
JPWO2016052381A1 (ja) 2017-04-27
JP7582355B2 (ja) 2024-11-13
WO2016052381A1 (ja) 2016-04-07
JP2023053013A (ja) 2023-04-12
JP6852717B2 (ja) 2021-03-31

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