JP6333711B2 - Elevator system and management method of elevator system - Google Patents

Description

  The present invention relates to an elevator system and an elevator system management method, and more particularly to an elevator system that allows a user to reserve a destination floor from a landing and a management method thereof.

  In a group management system that collectively manages a plurality of elevators, there is a method in which elevator users register destination calls before boarding. Registration of the destination call is performed by a landing destination floor registration device installed at the landing. There are various registration methods in the landing destination floor registration device, such as a numeric keypad method, a destination floor button method, and automatic registration using a card reader or the like.

  A major feature of the destination call registration method is that by registering the destination call before boarding, users can be smoothly assigned to one of several elevators (elevators), and passengers who get off at the same stop floor can be It can be mentioned that it can be distributed to the car. With this feature, congestion at the time of boarding can be reduced, and operation efficiency can be improved. In addition, since the button operation in the car is unnecessary, it is possible to contribute to the improvement of convenience.

  In a group management system that collectively manages a plurality of elevators, there are techniques described in Patent Document 1 and Patent Document 2 as conventional techniques that employ a method of registering a destination call.

  Patent Document 1 states that “the group management device does not make the final determination of the assigned car immediately after registration for a landing destination call that satisfies the review condition. When the assigned car for the landing destination call to be satisfied is finally determined, only the information about the assigned car and the destination floor corresponding to the hall destination call is displayed on the display unit for a predetermined time.

  Patent Document 2 states that “the assigned car review means changes the contents of the provisionally assigned car registration information in the registered destination floor hall call management unit based on the contents of the revised registration information set after completion of the assigned car review process. That is, the allocation car reviewing means performs registration of new temporary allocation car registration information after review and erasure of temporary allocation car registration information before review.

International Publication No. 2013/080276 International Publication No. 2010/032623

  As described above, the conventional techniques described in Patent Document 1 and Patent Document 2 guide a user to a final assigned car (assigned elevator) in an operation situation that changes from time to time. However, in these conventional techniques, after the final car is determined, the notification of the reason for the change is not taken into consideration in a situation where the reservation is unavoidably changed due to a failure or the like. Therefore, even if a sudden reservation change is unavoidable, there is a concern that the user is uncomfortable because the reason for the change is not known.

  Therefore, an object of the present invention is to provide an elevator system and a management method for the elevator system that can inform the user of the reason for the change when the reservation change is unavoidable.

In order to solve the above problems, for example, the configuration described in the claims is adopted.
The present application includes a plurality of means for solving the above problems.
An operation management control unit that manages the operation of multiple elevators;
A destination floor reading unit that is installed at the landing, reads the input information of the service request to the destination floor of the user, and transmits it to the operation management control unit;
Based on the input information transmitted from the destination floor reading unit, a destination floor registration processing unit for determining an optimal assigned elevator from a plurality of elevators,
An elevator system comprising:
An assignment change processing unit for changing the assigned elevator determined by the destination floor registration processing unit;
When the allocation change processing unit changes the allocated elevator, a guidance notification processing unit that performs at least notification of the reason for the change to the user,
Information that is installed at the landing on the departure floor and entered by the user when the destination floor is entered, and information that the operation management control unit performs operation management, and for each of the elevators A hall information notifying section for guiding operation information that is information including registered destination floor information,
The hall guidance notifying unit is characterized by receiving a command from the guidance notifying processing unit and notifying the reason for the change .

According to the present invention, when a reservation change is unavoidable, the user can be notified of the reason for the change.
Problems, configurations, and effects other than those described above will be clarified by the following description of embodiments.

It is an example of the block diagram which shows the system configuration | structure of the elevator system which concerns on one Embodiment of this invention. It is an example of the schematic perspective view which shows an example of a hall layout. It is an example of the schematic plan view which shows an example of the layout of the whole hall. It is an example of the schematic plan view which shows an example of the layout of the whole hall in the specification with a hall destination floor registration apparatus. It is an example of the schematic plan view which shows an example of the layout of the whole hall in the specification with a landing destination floor registration apparatus and a destination floor change registration apparatus. It is an example (the 1) which shows an example of the display content of the display screen of a boarding guidance alerting | reporting part. It is an example of the figure (the 2) which shows an example of the display contents of the display screen of a hall guidance information part. It is an example of the figure which shows the example of a display of the content of the number machine abnormal state displayed in a boarding guidance alerting | reporting part. It is an example of the flowchart which shows the flow of the basic operation | movement of the management method performed in the elevator system which concerns on one Embodiment of this invention. It is an example of the flowchart (the 1) which shows an example of the allocation change process classified by departure floor / destination floor. It is an example of the flowchart (the 2) which shows an example of the allocation change process classified by departure floor / destination floor. It is an example of the flowchart which shows an example of the allocation change process classified by departure floor. It is an example of the flowchart which shows an example of the machine guidance process after allocation change. It is an example of the flowchart which shows an example of the guidance display process of an abnormal machine. It is an example of the figure which shows an example of the display state of the stop floor indicator light of Unit D added by the allocation change. It is an example of the figure which shows an example of the display content of an allocation change pending | holding screen. It is an example of the figure which shows an example of the display content of an allocation change guidance screen. It is an example of the figure which shows an example of the guidance screen in the case of taking the structure which guides the change of an operation condition or an operation condition using the portable terminal which a user brings.

  Hereinafter, modes for carrying out the present invention (hereinafter referred to as “embodiments”) will be described in detail with reference to the drawings. The present invention is not limited to the embodiments, and various numerical values in the embodiments are examples. In the present specification and drawings, the same components or components having substantially the same function are denoted by the same reference numerals, and redundant description is omitted.

<Elevator system according to an embodiment of the present invention>
The elevator system according to an embodiment of the present invention adopts a group management system configuration in which a plurality of elevators are collectively managed and a user (user) can reserve a destination floor from a landing. In the present embodiment, a method for registering a destination floor via an information reading device from an IC tag or an information terminal brought in by a user, or a method for registering a destination floor using a registration device such as a numeric keypad will be described as examples. Shall be performed. However, the content described in the present embodiment is an example for carrying out the present invention, and is not limited to this.

[System configuration]
FIG. 1 is an example of a block diagram showing a system configuration of an elevator system according to an embodiment of the present invention. The elevator system 100 according to the present embodiment includes a landing destination floor reading unit 1, a landing destination floor change reading unit 2, an input / output control unit 3, a landing guide notification unit 4, an elevator control unit 5, and a stop floor guidance. The system configuration includes a unit 6, an elevator unit 7, and a group management control unit 8.

(Elevator configuration)
In the present embodiment, the N elevators 7_1,..., 7_n of the elevator unit 7 are collectively managed under the control of the group management control unit 8. Below, each elevator of the elevator unit 7 may be described as “unit”. In the elevators 7_1,..., 7_n, for example, a car 71 and a counterweight 72 installed in a hoistway are coupled to both ends of a main rope 73, and the main rope 73 is connected to a sheave 74 and a pulley 75 of a hoisting machine. It is a well-known structure wound around.

(Function of the landing destination floor reader)
The landing destination floor reading unit 1 includes a landing destination floor registration input unit 1A and a destination floor storage unit 1B. The landing destination floor reading unit 1 is an example of a landing destination floor registration unit, and includes functions of a destination floor reading unit 11 and a notification unit 12. The destination floor reading unit 11 reads input information such as a service request to the destination floor of the user. The landing destination floor reading unit 1 sends the destination floor information read by the destination floor reading unit 11 and the departure floor information where the landing destination floor reading unit 1 is installed via the input / output control unit 3 to the group management control unit 8. Send to. Further, the landing destination floor reading unit 1 displays the destination floor information read by the destination floor reading unit 11 on the notification unit 12, and guides the user that the destination floor has been normally input, The assigned machine information received from the group management control unit 8 via the control unit 3 is displayed on the notification unit 12.

  Here, the landing destination floor reading unit 1 may be configured to be installed in the landing destination floor registration input unit 1A. In other words, the landing destination floor reading unit 1 and the landing destination floor registration input unit 1A may be configured as one device. The landing destination floor registration input unit 1A can adopt a method of inputting a destination floor by a numeric keypad button or a destination floor button as a method for a user to input a destination floor. The destination floor storage unit 1B is a portable terminal (information terminal) such as an IC tag or a mobile phone in which the destination floor is stored.

  Hereinafter, “departure floor and / or destination floor” which means at least one of the departure floor and the destination floor will be described as “departure floor / destination floor”. The following method can be exemplified as the input method of the departure floor / destination floor. For example, the user manually inputs a destination floor using a numeric keypad button or a destination floor button installed in the landing destination floor registration input unit 1A. Then, the input destination floor is read by the destination floor reading unit 11, and the read destination floor information is transmitted to the input / output control unit 3. Alternatively, the destination floor information stored in the destination floor storage unit 1 </ b> B is automatically read by the destination floor reading unit 11, and the read destination floor information is transmitted to the input / output control unit 3. When the latter input method is adopted, the destination floor reading unit 11 is configured by a gate antenna or the like, and is configured to read information of an IC tag or a portable terminal brought in by a user. However, the present embodiment is not limited to this.

(Function of the landing destination floor change reading section)
The landing destination floor change reading unit 2 has the same configuration as the landing destination floor reading unit 1. However, the landing destination floor change reading unit 2 is installed for use by the user himself / herself to change the destination floor registered by the user. By installing the landing destination floor change reading unit 2 near the elevator door, the user can change the destination floor before the elevator arrives. Similarly to the landing destination floor reading unit 1, the landing destination floor change reading unit 2 includes a landing destination floor input unit 2A and a destination floor storage unit 2B.

(I / O control unit functions)
The input / output control unit 3 has a role of assisting data transmission / reception between the landing destination floor reading unit 1, the landing destination floor change reading unit 2, the landing guide notification unit 4, and the group management control unit 8 which are input / output interfaces. Bear.

(Function of group management control unit)
Based on the destination floor information transmitted from the input / output control unit 3, the group management control unit 8 determines an optimal allocation number in consideration of traffic conditions that change from moment to moment. Here, the “assigned car” refers to an elevator (car) assigned to be determined to be optimal under traffic conditions that change from moment to moment. Then, the group management control unit 8 transmits information of the determined assigned number machine to the landing destination floor reading unit 1 and the landing guidance notifying unit 4 via the input / output control unit 3.

  At the same time, the group management control unit 8 registers the departure floor and the destination floor in the number control units 51_1,..., 51_n of the elevator control unit 5 corresponding to the assigned number. Then, the machine control units 51_1,..., 51_n start the service based on the registered departure floor / destination floor information, that is, the floor where the destination floor information is transmitted by the landing destination floor reading unit 1, that is, the departure Control is performed so that the elevator car 71 of the elevators 7_1, ..., 7_n is directed to the floor. In addition, the group management control unit 8 transmits the destination floor information registered in each unit on the departure floor to the unit control units 51_1,..., 51_n, and sends the destination floor information to the stop floor display unit of the stop floor guide unit 6. (Indicator lights) By displaying on 61_1, ..., 61_n, it is guided which unit stops at which destination floor on the departure floor.

  When the landing destination floor reading unit 1 receives the assigned machine information from the group management control unit 8 via the input / output control unit 3, the landing destination floor reading unit 1 notifies the assigned unit information to the user so that the user can recognize it. As a notification method of the notification unit 12, there are various methods such as a method of displaying the assigned number on a display such as a liquid crystal display device or an organic EL (Electro Luminescence) display device, and a method of announcing the assigned number by voice guidance. .

(Functions of the hall guidance notification section)
The landing guide notifying unit 4 is installed in the vicinity of the landing destination floor reading unit 1 that plays a role of displaying and guiding the operation information managed by the group management control unit 8. Similar to the floor reading unit 1, the group management control unit 8 displays and guides operation information for which operation management is performed. Here, “operation information” means, for example, the position of each unit, moving direction, door opening / closing status, departure floor information, destination floor information registered in each unit on the departure floor, and each destination floor on the departure floor. Information on the number of users. The “operation information” further includes the number of passengers by departure / destination floor of each floor, special operation guide information, estimated arrival time of each unit, and the like.

  By displaying and guiding the operation information in the landing guidance notifying unit 4 independent of the landing destination floor reading unit 1, the user inputs the destination floor and forgets the allocated number after the assigned number is assigned. Even in the case of a failure, you can understand which unit the destination floor information that you registered is registered. In addition, since the usage status of other floors can be understood by displaying and guiding the operation status of each unit at the platform, after each user is assigned an allocated unit, how long each unit is waiting at the platform Since it can understand whether it arrives or not, it will also reduce distrust of waiting time.

(Elevator control function)
.., 51_n of the elevator controller 5 controls the operation of each of the units 7_1,..., 7_n. The unit control units 51_1,..., 51_n mainly control the operation of the units 7_1,..., 7_n with respect to the car 71 installed in the hoistway by a traveling command to each floor or a door opening / closing command. In addition, the machine control units 51_1,..., 51_n continuously switch from automatic operation to maintenance operation when a maintenance switch in a box installed in the car 71 is turned on or when a foreign object is caught in the door. Controls such as failure detection that determines repeated opening and closing of doors as abnormal. In addition, the machine control units 51_1,..., 51_n control the stop floor guide unit 6 that guides the destination floor registration information on each departure floor, and the lighting / flashing of the lantern for the vertical direction guidance of the hall installation. .

(Configuration of the stop floor guide)
The stop floor guide section 6 includes stop floor display sections 61_1, ..., 61_n and sound output guide sections 62_1, ..., 62_n. The stop floor guide section 6 may be configured to include one of the stop floor display sections 61_1, ..., 61_n and the sound output guide sections 62_1, ..., 62_n, but both from the viewpoint of user convenience. It is preferable to have Stop floor display portions 61_1,..., 61_n are installed in the vicinity of the elevators 7_1,..., 7_n, display the floor where the car (elevator) 71 stops, and guide the user visually. The sound output guides 62_1,..., 62_n are installed in the vicinity of the elevators 7_1,..., 7_n. Guide through. The sound output guides 62_1,..., 62_n are chimes which are existing functions, for example. To guide.

(Configuration of group management control unit)
The group management control unit 8 has a configuration including an operation management control system (operation management control unit) 81, a learning system 82, and an intelligent system 83. The operation management control system 81 performs operation management of a plurality (N) of elevators 7_1, ..., 7_n. The learning system 82 determines which driving program is optimal from the information collected by daily operation management, or learns the daily operation status by floor, so that the destination floor is crowded for each departure floor. And calculate the floor with high demand. The intelligent system 83 performs a simulation from the information collected by the learning system 82 and automatically generates an optimal driving program.

  In the group management control unit 8, the operation management control system 81 includes a destination floor registration processing unit 81_1, a user count totaling processing unit 81_2, an abnormal state detection processing unit 81_3, an assignment change processing unit 81_4, and a guidance notification processing unit 81_5. And each functional part. In FIG. 1, the functional units 81_1 to 81_5, the learning system 82, and the intelligent system 83 of the operation management control system 81 of the group management control unit 8 are illustrated as functional blocks. Departure / destination floor information is transmitted from the landing destination floor reading unit 1 to the operation management control system 81 via the input / output control unit 3.

  The destination floor registration processing unit 81_1 registers the departure floor and the destination floor based on input information such as departure floor / destination floor information transmitted from the landing destination floor reading unit 1 via the input / output control unit 3, Based on various allocation evaluations, an optimal allocation number is determined from among the numbers 7_1,..., 7_n. Here, “allocation evaluation” refers to an index (allocation index) for determining an optimal allocation machine. The allocation evaluation includes at least one of waiting time evaluation, service completion time evaluation, and congestion degree evaluation. The waiting time evaluation uses as an index which of the N elevators 7_1,..., 7_n arrives first on the departure floor based on the estimated arrival time of each unit. The service completion time evaluation uses an index indicating which of the N elevators 7_1,..., 7_n arrives at the destination floor earliest. The congestion degree evaluation uses the number of passengers in the car (elevator) 71 as an index.

  The number-of-users totaling processing unit 81_2 totals the number of people using each floor at the time of departure of each unit by floor when the destination floor is registered by the destination floor registration processing unit 81_1. For example, if one user goes from the 1st floor to the 5th floor, and 1 user goes from the 4th floor to the 8th floor, the number of users at the start of each floor is 1 person from the 1st floor to the 3rd floor, 4 There are 2 floors and 1 person from the 5th to 7th floors.

  The abnormal state detection processing unit 81_3 detects an abnormal state of each unit. Specifically, the abnormal state detection processing unit 81_3 mainly determines whether or not the elevators 7_1,..., 7_n are abnormal based on information transmitted from the machine control units 51_1,. to decide. For example, when a maintenance operation or a failure signal is received, the received unit is determined to be abnormal because normal operation management cannot be performed. Similarly, if a unit that has been open for a long time on a certain floor is detected, or if a special operation that prohibits boarding (for example, VIP operation) is registered, normal operation management can also be performed. Since it disappears, it is judged abnormal.

  In addition, it may be determined to be abnormal when it is determined that the operation status is greatly different from the predicted arrival time and the user is waiting for a long time. At this time, the unit determined to be abnormal may be determined as abnormal for all departure floors or for each departure floor. When an abnormal signal is received from the unit control units 51_1,..., 51_n, it is determined that the departure floor is abnormal as a result. However, in this condition, the estimated arrival time differs for each departure floor. .

  The allocation change processing unit 81_4 performs processing for changing the registration of the departure floor / destination floor registered in the unit determined to be abnormal to another unit. The allocation change processing unit 81_4 performs allocation evaluation for each departure floor / destination floor where the optimal allocation number machine has been registered at the time of allocation change. In this process, allocation is performed using at least one of estimated arrival time (waiting time), service completion time, and number of users by floor as an index. As a result, it is possible to carry out an optimal allocation change process for each floor, reliably service the user for each departure floor / destination floor registered in the unit determined to be abnormal, and It is possible to maintain the optimum operation efficiency when implementing this allocation change.

  One of the most important things here is that when the allocation change process is carried out, it is not possible to create a situation where the passengers on the other floors cannot get on due to a full space. For this reason, the assignment change processing unit 81_4 performs a process of excluding a unit that is predicted to be full on any one of the other floors from the number of assignment change target units when the assignment change is performed on a certain departure floor. . As a result, it is possible to select from the remaining units whose allocation can be changed so that the operation efficiency will not be reduced as much as possible. can do.

  In addition, if all units on one of the other floors are expected to be full, regarding the change of destination floor allocation registered in the unit that was determined to be abnormal on one departure floor, The unit that is predicted to arrive at the floor the earliest is designated as the allocation pending unit. That is, the allocation change processing unit 81_4 also functions as an allocation holding processing unit that holds an allocation when it is temporarily recognized that registration by the destination floor registration processing unit 81_1 is impossible. The allocation reserved car can surely guide the user by registering the destination floor with the relevant machine at the time of departure from the departure floor.

  The guidance notification processing unit 81_5 assigns a guidance information transmission command to each landing guidance notification unit 4 or an assigned number determined by the destination floor registration processing unit 81_1 in order to immediately guide the user to the operation status that changes from moment to moment. An information transmission command is issued to the notification unit 12 of the landing destination floor reading unit 1. The guidance notification processing unit 81_5 also guides the operation information described above, the abnormality information detected by the abnormal state detection processing unit 81_3, and the allocation change content.

  Further, in the specification without the landing guide notification unit 4, the guidance notification processing unit 81_5 is also provided with the machine control unit 51_1 of the elevator control unit 5 in order to guide the implementation contents of the abnormal state detection processing unit 81_3 and the allocation change processing unit 81_4. ,..., 51_n, information for guiding the allocation change is transmitted. In response to the transmission of this information, the machine control units 51_1,..., 51_n perform control different from the normal control for the stop floor display units 61_1,..., 61_n of the stop floor guide unit 6 and the sound output guide units 62_1,. I do.

  Here, in the stop floor display portions 61_1,..., 61_n, the state where the car 71 stops is normally displayed, and in the sound output guide portions 62_1,. A “ping-pong” at the arrival of 71 and a “pin” chime sound at the time of allocation reservation are normal. Therefore, the machine control units 51_1,..., 51_n notify the user that the allocation has been changed by performing unusual control such as lighting / flashing of the indicator lamps on the stop floor display units 61_1,. I can guide you. In addition, the machine control units 51_1,..., 51_n indicate that the allocation has been changed by performing a control different from the normal output of special chime sounds such as “pin pins” to the sound output guide units 62_1,. Can guide users.

  Further, the guidance notification processing unit 81_5 is configured to notify the notification unit 12 of the landing destination floor reading unit 1 installed near the door or the notification unit 22 of the landing destination floor change reading unit 2 before the allocation change and the allocation change. It is also possible to use a configuration in which each information of the machine name is transmitted and the allocation change contents are guided by these notification units 12 and 22. As described above, the guidance notification processing unit 81_5 is configured to output each output unit in order to reliably guide the user when a change has occurred in the previously registered usage status under the processing of the allocation change processing unit 81_4. It is a processing unit that transmits the allocation change content to and performs guidance. Here, the output unit which is the transmission destination of the allocation change content is the notification unit 12 of the landing destination floor reading unit 1, the notification unit 22 of the landing destination floor change reading unit 2, the landing guide notification unit 4, and the stop floor guidance. Part 6 and the like.

  For each of the functional units 81_1 to 81_5, the learning system 82, and the intelligent system 83 of the operation management control system 81 of the group management control unit 8 described above, the processor interprets and executes a program that realizes the respective functions, thereby enabling software. Can be realized. At this time, information such as programs, tables, and files for realizing each function is recorded on a recording device such as a memory, a hard disk, and an SSD (Solid State Drive), or a recording medium such as an IC card, an SD card, and a DVD. be able to. Moreover, about each function part 81_1-81_5 of said operation management control system 81, learning system 82, and intelligent system 83, those parts are implement | achieved by hardware, for example by designing with an integrated circuit etc. You can also.

[Place layout]
FIG. 2 is an example of a schematic perspective view showing an example of a hall layout. In FIG. 2, the hall guidance device 30 corresponds to the hall guidance notification unit 4 in FIG. 1, and is installed near the entrance of the hall to provide operation guidance to the user. Here, the hall guide device 30 is assumed to be a self-supporting type, but may be a wall-hanging type or a configuration that is embedded in the wall. The stop floor guide board 32 corresponds to the stop floor display sections 61_1,..., 61_n in FIG. 1, is installed near the door 31, and displays destination floor information registered in each unit.

  FIG. 3 is an example of a schematic plan view showing an example of the layout of the entire hall. In FIG. 3, the hall guidance device 30 is installed in the vicinity of each unit (elevator) 33 and provides operation guidance to the user. When the user 34 brings an IC tag 35, the IC tag 35 corresponds to the destination floor storage unit 1B of FIG. Here, a hall layout in which a gate 36 for checking the user 34 is installed at the entrance of the hall is illustrated. In this case, the gate 36 corresponds to the destination floor reading unit 11 in FIG. 1, and automatically detects the destination floor information stored in the IC tag 35, and the destination floor information is detected via the input / output control unit 3 in FIG. Transmit to the group management control unit 8. The registration status is displayed by the hall guidance device 30. As a result, the user can determine which unit to board on his / her destination floor.

  FIG. 4 is an example of a schematic plan view showing an example of the layout of the entire hall in the specification with a hall destination floor registration device. In FIG. 4, the landing destination floor registration device 37 is a registration device in which the destination floor reading unit 11, the notification unit 12, and the landing destination floor registration input unit 1 </ b> A are combined. The user registers the destination floor using the landing destination floor registration device 37. The registered destination floor information is transmitted from the landing destination floor registration device 37 to the group management control unit 8 via the input / output control unit 3 of FIG. In addition, the assigned car is displayed on the display provided in the landing destination floor registration device 37. Further, each registration status is displayed by the hall guidance device 30. As a result, the user can determine which unit to board on his / her destination floor.

  FIG. 5 is an example of a schematic plan view showing an example of the layout of the entire hall in the specifications with the hall destination floor registration device and the destination floor change registration device. In FIG. 5, the destination floor change registration device 38 is a registration device in which the destination floor reading unit 21, the notification unit 22, and the landing destination floor registration input unit 2 </ b> A are combined, and is installed near the door. The user uses the destination floor change registration device 38 to change and additionally register the destination floor. In the present embodiment, the notification section (corresponding to the notification section 22 in FIG. 1) of the destination floor change registration device 38 is used to guide the change in traffic conditions. Examples of the guidance method at this time include a method of displaying guidance contents on a display, a method using voice guidance, and the like.

  FIG. 6 is an example of a diagram (part 1) illustrating an example of the display content of the display screen of the hall guidance notification unit 4. FIG. 7 is an example of a diagram (part 2) illustrating an example of the display content of the display screen of the hall guidance notification unit 4.

  In FIG. 6, FIG. 6A is a normal hall guide screen. The unit position 42 in each hoistway 40, the arrow 43 indicating the moving direction of the unit, and the service floor 41 of the building in which the unit is operated are visually expressed. The departure floor 45 indicates the floor where the hall guidance device 30 is installed, and the destination floor registration on the departure floor is indicated by the stop floor 44. At this time, for easy understanding, the stop floor 44 and the departure floor 45 can have a screen configuration that can be intuitively understood by the user by using different colors and fonts from the normal service floor. Further, by posting the notice guide 46, it is possible to provide easy-to-understand guidance for the user.

  FIG. 6B shows the operation status of the No. C machine that provided the service by the special operation on the 10th floor and waited in the door open state 47.

  FIG. 6C shows a situation in which Unit C is subject to allocation change due to special operation. The special operation execution guide 4a indicates that the No. C machine has started the special operation and emphasizes the allocation change target car 4b. In FIG. 6B, since the destination floors of Unit C are the seventh floor and the ninth floor, the destination change target floors on the second floor of the departure floor are the seventh floor and the ninth floor.

  Therefore, when the allocation change process is performed, the unit that arrives the earliest on the departure floor is determined to be Unit D, and the destination floor on the seventh floor is changed. Next, it is expected that Unit D will arrive at the departure floor early on the 9th floor destination floor, but will stop at the 4th floor, 5th floor and 7th floor, so it will be judged that arrival at the 9th floor will be delayed. The As a result, the machine that is predicted to arrive at the destination floor to the 9th floor earliest is determined as the A machine, and the 9th floor destination floor is reassigned.

  The stop floor 4c after the allocation change is displayed in a blinking manner, and by displaying different from the new destination floor registration, it is possible to urge the user who should have used the Unit C to be alerted. Furthermore, by posting the allocation change guide 4d, it is possible to provide easy-to-understand guidance for the user.

  In FIG. 7, unlike FIG. 6C, FIG. 7A shows a situation in which the destination floor registered in the No. C machine on the second floor of the departure floor is changed with respect to the machine that arrives the earliest on the departure floor. At this time, the change status of the destination floor of Unit C is shown by the allocation change unit 4e. Further, since only Unit 1 is assigned to the departure floor, it is possible to provide guidance on the unit name before the allocation change and the unit name after the allocation change as in the allocation change unit guide 4f. At this time, the destination floor whose assignment has been changed to Unit D is configured such that a stop floor 44 is added in this example. However, as shown in FIG. 6C, the flashing may be different from the normal stop floor 44.

  FIG. 7B shows a guidance display when it is determined that the allocation change of the destination floor 7th floor and the 9th floor in the second floor of the departure floor is impossible when the usage situation of the other floor is considered at the time of the allocation change. At this time, if it is predicted that Unit D will arrive at the second floor of the departure floor earliest, Unit D will arrive at the second floor of the departure floor, complete the service to the fourth floor, the fifth floor, and the tenth floor, and then depart again The allocation is suspended so that the second floor of the floor is serviced and the service is performed to the seventh and ninth floors. Therefore, the allocation hold target destination floor 4g is shown in a different color or font from the stop floor 44 and the departure floor 45 and is guided to the user. Furthermore, in order to prevent erroneous boarding, the allocation reservation guide 4h is displayed during allocation reservation, thereby providing easy-to-understand guidance to the user.

[Display example of contents of Unit No. abnormal condition]
When the allocation change process is performed due to an abnormality in the number machine, the hall guidance notification unit 4 gives a guidance notification of the reason for the change with a symbol that is easily understandable to the user under a command from the guidance notification processing unit 81_5. Do. FIG. 8 is an example of a diagram illustrating a display example of the contents of the abnormal state of the number displayed on the platform guidance notification unit 4. In addition, the unit abnormal state mentioned here is an example, and the content of the unit abnormal state is not limited to this example.

  FIG. 8A is a display example in the case where guidance and notification is given that the cars 7_1,..., 7_n are in special operation. The special operation includes a parking operation, a dedicated operation, a ride-inhibited operation (VIP) operation, and the like. FIG. 8B is a display example in a case where guidance and notification is given that the units 7_1,..., 7_n are in a failure state. The failure state corresponds to repeated door opening / closing failure. When the unit controller 51_1,..., 51_n detects a failure such as a door opening / closing repeated failure, the unit is displayed as being in failure. FIG. 8C is a display example in the case where guidance and notification is given that the units 7_1,..., 7_n are in maintenance operation. When the maintenance operation changeover switch used by maintenance personnel for maintenance inspection of the elevator is input, the maintenance operation display is displayed. FIG. 8D is a display example in a case where guidance and notification is given that the door open state continues for a long time due to, for example, loading and unloading work on a certain arbitrary floor.

[Elevator system management method]
Next, a basic operation of a management method (elevator system management method) executed in the elevator system 100 having the above configuration will be described in detail with reference to the flowcharts of FIGS. The basic operation flow described below is a processing flow that is periodically executed in the group management control unit 8 under the control of the operation management control system 81.

(Basic operation flow)
In FIG. 9, the operation management control system 81 is a number machine such as a number abnormal signal transmitted from the number control unit 51_1,..., 51_n of the elevator control unit 5, position information of each number 7_1,. Information is received (step S100). Next, the operation management control system 81 determines whether or not the number machine abnormality signal is included in the number machine information received from the number machine control units 51_1,..., 51_n, that is, whether the number machine abnormality signal is detected (step S101). If no unit abnormality signal is detected (NO in S101), the processing of this basic operation is terminated. Here, the condition of the abnormality detection of the unit is that the unit abnormality signal or the special operation signal is detected from the unit control units 51_1,..., 51_n, or the standby state in which the door is forcibly opened is for a certain time, for example, 3 minutes. It is assumed that the above is detected.

  When the unit abnormality signal is detected (YES in S101), the operation management control system 81 determines whether there is a destination call registration in the unit in which the abnormality is detected (step S102), and there is no destination call registration. If so (NO in S102), the process proceeds to step S106. Here, “destination call” refers to a destination floor for each departure floor. When there is a destination call registration (YES in S102), the operation management control system 81 performs a process of temporarily holding (holding) the destination call determined in step S102 before being reset (step S103). .

  When the holding of the destination call is completed, the operation management control system 81 performs allocation change processing for each destination floor (step S104). Details of the assignment change processing for each destination floor will be described later with reference to the flowcharts of FIGS. When the allocation change process for each destination floor is completed, the operation management control system 81 performs the machine guidance process after the allocation change (step S105). Details of the machine guidance process after the allocation change will be described later with reference to the flowchart of FIG. When the number guidance process after the allocation change is completed, the operation management control system 81 performs a guidance display process for the abnormal number (step S106). The details of the abnormal machine guidance display process will be described later with reference to the flowchart of FIG. When the process of step S106 ends, a series of processes of the basic operation ends.

(Assignment change processing by destination floor)
Next, an example of the assignment change process for each destination floor performed in the process of step S104 of FIG. 9 will be described with reference to the flowcharts of FIGS.

  First, allocation change processing for each departure floor / destination floor will be described with reference to the flowcharts of FIGS. As an example, from FIG. 7A, it is assumed that the departure floor to be assigned and changed at this time is the second floor, and the destination floors are the seventh and ninth floors.

  In FIG. 10, the operation management control system 81 calculates the estimated arrival time of each floor for each of the cars 7_1,..., 7_n (step S200). Here, depending on the elevator specifications such as the rated speed and acceleration / deceleration of each unit 7_1, ..., 7_n that are known in advance, the building specifications such as the number of stopped floors and the distance between floors, and the registration status of each unit, Calculate the estimated arrival time.

  As an example, let us consider a case where the time required for the movement between floors is, for example, 5 seconds as a result of considering the elevator specifications in a building in which the distance between the floors is unified. Further, consider a case where the stop time of each floor in the destination floor registration is calculated to be, for example, 10 seconds as a result of considering the time required for getting on and off and the time loss during acceleration / deceleration. At this time, in the building of the 1st to 10th floors, the estimated arrival time of the elevator No. A, which is determined to be registered on the 1st floor and from the 2nd floor to the 5th floor, The time required for moving between floors is added.

  In this example, 5 seconds are added from the first floor to each floor, and 15 seconds are added to the second and fifth floors to be stopped in consideration of the time required for moving between the floors and the stop time. From this, 5 seconds, 10 seconds, 25 seconds, 30 seconds, 35 seconds, 50 seconds, 55 seconds, 60 seconds, and so on from the first floor.

  When the calculation of the estimated arrival time of each of the cars 7_1,..., 7_n is completed, the operation management control system 81 sets the departure floor to be changed (step S201). In this example, the second floor is set as the departure floor to be assigned. Next, the operation management control system 81 sets a destination floor for assignment change (step S202). In this example, the seventh floor is set as the destination floor to be assigned.

  Next, the operation management control system 81 calculates the number of users n (f) of the destination call assigned to the relevant car (step S203). f represents the floor. For example, in this example, when there are three users from the second floor of the departure floor to the seventh floor of the destination floor, n (2) = 3. The destination call is controlled for each departure floor / destination floor, and the number of users can be calculated for each departure floor / destination floor accordingly.

  Next, when the number of users n increases, the operation management control system 81 determines whether or not there is a unit in which the number of users n at the time of departure on each floor is predicted to be full, including destination calls on other floors ( Step S204). For example, when three people increase from the second floor of the departure floor to the seventh floor of the destination floor, the number of passengers boarding from the second floor of the same departure floor, and boarding from the third floor, fourth floor, fifth floor, sixth floor It is determined whether or not there is a unit that is predicted to be full, depending on the number of people who do it.

  The operation management control system 81 proceeds to step S206 if there is no unit that is expected to be full (NO in S204), and if there is a unit that is predicted to be full (YES in S204), the unit that is predicted to be full. Allocation is excluded for (step S205). By excluding a unit that has been predicted to be full from the allocation change target unit, it is possible to prevent a situation where a user on another floor cannot get on when changing the allocation.

  Next, the operation management control system 81 determines whether there is an allocatable car (step S206). Here, if the assignment exclusion target unit does not exist as a result of the assignment exclusion process in step S205, it is necessary to temporarily hold the assignment change, so this determination process is performed. If there is no assignable car (NO in S206), the operation management control system 81 proceeds to step S218.

  When there is an allocatable number (YES in S206), the operation management control system 81 determines whether or not there is a unit whose stop floor increases at the time of temporary allocation of the destination call (step S207). In this example, in addition to Unit C, if there are units that stop at the second floor as the departure floor and the seventh floor as the destination floor, by changing the allocation to the unit where the same stop floor exists, Reduction of operation efficiency can be suppressed as much as possible.

  The operation management control system 81 proceeds to step S213 when there is no unit whose stop floor increases (NO in S207), and when there is a unit whose stop floor increases (YES in S207), the operation management control system 81 It is determined whether or not all unit stop floors increase (step S208). Then, if there is no stop machine on the second floor as the departure floor and the seventh floor as the destination floor (NO in S208), the process proceeds to step S213. Otherwise (YES in S208), the process proceeds to step S209 in FIG.

  In FIG. 11, the operation management control system 81 determines whether there is an allocatable car whose stop floor increases on the departure floor, and whether this condition is not all cars (step S209). In this example, this condition is met when there is a stoppage on the second floor of the departure floor among allocatable units. In addition, this condition does not apply if all units that stop on the second floor of the departure floor are all units. If this condition is not met (NO in S209), the operation management control system 81 proceeds to step S211. If this condition is met (YES in S209), the operation management control system 81 excludes allocation for units whose stop floors increase on the departure floor. This is performed (step S210).

  Next, the operation management control system 81 determines whether there is an allocatable vehicle whose stop floor is increased on the destination floor, and whether this condition is not all the vehicles (step S211). In this example, if there is an allottable unit that stops on the seventh floor of the destination floor, this condition is met. In addition, this condition does not apply if all the units that stop on the seventh floor of the destination floor are all units. If this condition is not met (NO in S211), the operation management control system 81 proceeds to step S213. If this condition is met (YES in S211), the operation management control system 81 excludes allocation for units whose stop floors increase on the destination floor. This is performed (step S212).

  Next, the operation management control system 81 changes the destination call assignment of the number of the machine that arrives at the destination floor earliest in the allocatable number machine (step S213). In this example, a car that starts from the second floor of the departure floor and arrives at the seventh floor of the destination floor is selected. In FIG. 7A, D machine is selected from the position of an elevator and the registration situation to each floor. Here, destination calls on the second floor of the departure floor and the seventh floor of the destination floor are assigned to the D-unit.

  When the allocation change process is completed, the operation management control system 81 sets the estimated arrival time from the stop floor to the position of the elevator (including the direction change) plus 10 [seconds] in the allocated number machine (step S214). That is, 10 [seconds] is added in the increased stop floor in accordance with the calculation process of the predicted arrival time in step S200. When the call of the second floor of the departure floor and the seventh floor of the destination floor is added to the example used in the calculation process of step S200, the stop floor of the second floor does not increase, but the stop floor is not increased on the destination floor of the seventh floor. To increase. Therefore, the estimated arrival time from the first floor is 5 seconds, 10 seconds, 25 seconds, 30 seconds, 35 seconds, 50 seconds, 55 seconds, 70 seconds,... 10 [seconds] is added to the estimated arrival time after the floor.

  When the addition processing is completed, the operation management control system 81 adds the number of destination call users to the number of users of the assigned number machine (step S215). In this example, the number of passengers from the second floor of the departure floor to the seventh floor of the destination floor is added to Unit D. When the process for adding the number of users is completed, the operation management control system 81 determines whether or not there is another destination floor subject to allocation change (step S216). In the case of this example, the 9th floor destination floor remains on the 2nd floor of the departure floor.

  The operation management control system 81 proceeds to step S220 of FIG. 10 when there is no other destination floor for assignment change (NO in S216), and sets the destination floor for assignment change when it exists (YES in S216). Then (step S217), then, the process proceeds to step S203 in FIG. In this example, the ninth floor is set as the destination floor. And the process of step S203-step S216 is implemented with respect to all the destination floors used as the allocation change object in a departure floor.

  In FIG. 10, when it is determined that there is no assignable unit in the process of step S <b> 206, the operation management control system 81 assigns the unit that arrives at the departure floor earliest in all the units to the allocation pending unit on the departure floor. (Step S218). In this process, in the case where crowded capacity is predicted in step S206 and there is no allocatable unit, the allocation is temporarily suspended in order to depart from the second floor of the departure floor and perform destination call registration at the next service cycle. I do. At this time, all the destination floors remaining on the departure floor are the target floors for which allocation is suspended. Here, taking FIG. 7B as an example, in the second floor of the departure floor, when allocation suspension is performed on the seventh floor of the destination floor, the seventh floor and the ninth floor of the destination floor are targeted. The allocation reserved unit is the D unit that is predicted to arrive the earliest on the departure floor.

  After determining the assigned reserved car, the operation management control system 81 assigns the target destination call after the assigned reserved car arrives at the departure floor and departs (step S219). In this example, when Unit D arrives at the second floor of the departure floor and departs to the third floor after closing the door, the second floor of the departure floor, the seventh floor of the destination floor, and the ninth floor of the destination floor that have been reserved in step S218. A destination call is assigned to Unit D. At this time, the number of users of Unit D is also added to the allocation. This allocation process may be implemented by dividing the flow in order to monitor that Unit D arrives at the departure floor and departs after the door is closed.

  When the destination call assignment process is completed, the operation management control system 81 determines whether there is another destination call whose assignment is to be changed (step S220). If there is no destination call (NO in S220), the destination floor A series of processing of another allocation change is completed.

  If there is another destination change target call (YES in S220), the operation management control system 81 sets the allocation change target departure floor and destination floor (step S221). If the destination floor registration of the fifth floor and the tenth floor exists in the fourth floor of the departure floor of the C-unit, the fourth floor of the departure floor to be assigned and the fifth floor of the destination floor are set. Thereafter, the process proceeds to step S203, and the processing of step S203 to step S216 is performed in all destination calls of the allocation change target machine.

  By the series of processing for changing the assignment for each destination floor as described above, it is possible to change the assignment in order to surely service / guide the user even when changing the assignment at the time of congestion.

  Here, in the present embodiment, in the process of step S213, the time for arriving at the destination floor is used as an index for the method of selecting a car, but the present invention is not limited to this. For example, it is possible to use a method that uses the time of arrival at the departure floor, a car with a small number of passengers in the car as an index, or a general allocation index that comprehensively determines these.

  Next, the allocation change process for each departure floor will be described with reference to the flowchart of FIG. As an example, from FIG. 6C, it is assumed that the departure floor to be assigned and changed at this time is the second floor, and the destination floors are the seventh floor and the ninth floor.

  The operation management control system 81 calculates the estimated arrival time at each service floor for each unit (step S300) as in step S200 in FIG. 10, and then changes the allocation in the same manner as in step S201 in FIG. The departure floor for the destination call is set (step S301).

  Next, the operation management control system 81 calculates the number n (f) of all users of the destination call assigned to the unit on the departure floor of the destination call whose assignment is to be changed (step S302). Here, all users on the 7th and 9th floors of the destination floor are calculated from the 2nd floor of the departure floor. Here, if there are 3 users on the 7th floor and 2 users on the 9th floor, the number of users on the 2nd floor of the departure floor is n (2) = 5. The number of users at the departure of each floor here is n (3) = 5, n (4) = 5, n (5) = 5, n (6) = 5, n (7) = 2, n (8 ) = 2 and n (9) = 0.

  Subsequently, the operation management control system 81 determines whether or not there are units that are full, including destination calls on other floors when the number of users n increases, as in the process of step S204 in FIG. Is determined (step S303). The operation management control system 81 proceeds to step S306 when there is no unit that is predicted to be full (NO in S303). In addition, when there is a unit that is predicted to be full (YES in S303), the operation management control system 81 excludes the unit that is predicted to be full as in the process of step S205 in FIG. 10 (step S304). .

  Next, the operation management control system 81 determines whether there is an allocatable car as in the process of step S206 of FIG. 10 (step S305). If there is no assignable unit (NO in S305), the operation management control system 81 proceeds to step S311. If it exists (YES in S305), the unit that arrives at the departure floor earliest in the allocatable unit. All destination call assignments are changed (step S306). In this example, the allocation change is performed on the second floor of the departure floor and the seventh floor and the ninth floor of the destination floor to Unit D that arrives at the departure floor earliest.

  Here, in the hall guidance notifying unit 4 in FIG. 1 (that is, the hall guidance device 30 in FIG. 2), the destination floor of Unit D added by the allocation change blinks to emphasize the addition to the user. Display is performed. In FIG. 15, the stop floor indicator lamp 91 represents the display state before blinking, and the stop floor indicator lamp 92 represents the display state after blinking. By repeatedly displaying the stop floor indicator lamp 91 and the stop floor indicator lamp 92, it becomes possible to separate and guide a normal newly accepted destination call and an additional destination floor by changing the allocation.

  When the destination call assignment change is completed, the operation management control system 81 sets the estimated arrival time to the increment +10 [seconds] on the operation trajectory on the assigned number machine and on the increased stop floor as in the process of step S214 in FIG. (Step S307). Subsequently, the operation management control system 81 adds the number of destination call users to the number of users of the assigned number machine (step S308), as in the process of step S214 of FIG.

  Next, the operation management control system 81 determines whether or not there is another destination call subject to assignment change (step S309), similarly to the process of step S218 of FIG. 10, and when it does not exist (NO of S309). Then, the series of processing for changing the assignment for each departure floor is completed. If there is another destination call subject to assignment change (YES in S309), the operation management control system 81 sets a departure floor subject to assignment change (step S310), and returns to step S302 after the completion. And the operation management control system 81 implements the process of step S302-step S308 in all the destination calls of the allocation change object number machine.

  If the operation management control system 81 determines that there is an allocatable unit in the process of step S305, the operation management control system 81 selects the unit that arrives at the departure floor earliest in all units as in the process of step S220 of FIG. It is determined as an allocation reserved car on the departure floor (step S311). Next, the operation management control system 81 assigns the target destination call after the allocation pending machine arrives at the departure floor and departs after the door is closed (step S312) as in the process of step S221 of FIG. Thereafter, the process proceeds to step S309.

(Unit guidance process after allocation change process)
Next, an example of the machine guidance process after the assignment change process performed in the process of step S105 of FIG. 9 will be described using the flowchart of FIG.

  First, the operation management control system 81 determines whether or not there is an allocation pending machine associated with the allocation change (step S400). In the allocation change process, since the guidance method at the time of allocation suspension is different from the guidance method at the time of allocation change, the guidance method is determined by this process. The operation management control system 81 proceeds to step S407 when there is no allocation pending machine associated with the allocation change (NO in S400).

  When there is an allocation pending number machine associated with the allocation change (YES in S400), the operation management control system 81 determines whether or not the specification has a platform guidance board (a platform guidance notification unit 4) (step S401). Then, in the case of the specification with a platform guide board (YES in S401), the operation management control system 81 guides the allocation reserved car name, the stop floor name, and the notes at the time of reservation on the allocation change target floor (step S402). . This is a process for implementing the guidance and the like shown in FIG. 7B.

  Further, if the operation management control system 81 does not have a specification with a platform guide board (NO in S401), the sound output guide units 62_1,..., 62_n of the stop floor guide unit 6 on the assignment change target floor (see FIG. 1). To inform that the allocation has been changed (step S403). As the guidance by the sounds of the sound output guides 62_1,..., 62_n, the fact that the allocation has been changed is guided by a special chime sound such as an arrival chime sound or a reserved chime sound. In this way, by using a special chime sound different from a normal chime sound, it is possible to notify the user that the allocation change has been executed even if the specification does not have a hall guide board.

  Next, the operation management control system 81 determines whether or not the specification has the destination floor change registration device 38 (step S404). If the specification is not the specification with the destination floor change registration device 38 (NO in S404), the process proceeds to step S406. . In the case of the specification with the destination floor change registration device 38 (YES in S404), the operation management control system 81 issues an allocation hold guidance command to the destination floor change registration device 38 (step S405).

  In step S405, for example, using a display or a speaker installed in the destination floor change registration device 38 installed near the door in FIG. We will inform you of the hold. At that time, the user is always informed of the boarding at the second service after the assigned reserved car has departed once. For example, guidance is implemented by displaying an assignment change suspension screen as shown in FIG.

  The assignment change hold screen of FIG. 16 is an example of assignment hold number machine guidance displayed on the display equipped in the destination floor change registration device 38. When the allocation is reserved, the first reserved car must be guided not to board when arriving at the departure floor, but to board at the second service. Therefore, as shown in the allocation change hold screen of FIG. 16, for example, the guidance notification is made with a display including the reason for the hold, such as “Please get on the next elevator arrival due to congestion in the car”. In addition, according to the voice guidance by the speaker equipped in the destination floor change registration device 38, "If you are on the 7th and 9th floors of the destination floor registered in Unit C, please board at the time of the 2nd Unit D service. It is also possible to adopt a configuration in which guidance such as “. According to such guidance guidance by voice, it becomes possible to deal with visually impaired people.

  Here, in the hall guidance notifying unit 4 in FIG. 1 (that is, the hall guidance device 30 in FIG. 2), the destination floor of Unit D added by the allocation change blinks to emphasize the addition to the user. Display is performed. In FIG. 15, the stop floor indicator lamp 91 represents the display state before blinking, and the stop floor indicator lamp 92 represents the display state after blinking. By repeatedly displaying the stop floor indicator lamp 91 and the stop floor indicator lamp 92, it becomes possible to separate and guide a normal newly accepted destination call and an additional destination floor by changing the allocation.

  In FIG. 15, a stop floor indicator lamp 93 is a stop floor indicator lamp of Unit D in FIG. 7B and represents a display state before the first departure floor service. The stop floor indicator light 94 represents the display state before blinking when the D-unit departs from the second floor of the departure floor, and displays the destination floor for which allocation has been suspended. The stop floor indicator lamp 95 represents the display state after blinking when the D-unit leaves the second floor of the departure floor. In order to highlight the destination floor that has been reserved, the stop floor indicator light 94 and the stop floor indicator light 95 are repeatedly displayed, so that the normal newly accepted destination call and the additional destination floor due to the assignment change are displayed. It is possible to guide by dividing.

  Next, the operation management control system 81 guides the allocation hold target floor by the stop floor display units (indicator lights) 61_1,..., 61_n (see FIG. 1) of the stop floor guide unit 6 when the allocation hold target unit departs (see FIG. 1). Step S406). The timing at which the allocation change floor is output to the stop floor display units 61_1, 61,... 61_n is after the allocation pending machine arrives at the departure floor and departs to another floor after the door is closed. Thereby, a user's erroneous boarding can be prevented beforehand. After the process of step S406 is completed, a series of the machine guidance process after the allocation change process is terminated.

  If the operation management control system 81 determines in the process of step S400 that there is no allocation pending car associated with the allocation change, the operation management control system 81 determines whether or not the specification has a platform guidance board (a platform guidance notification unit 4) (step S407). . Then, in the case of the specification with a platform guide board (YES in S407), the operation management control system 81 guides the allocation reserved machine name, the stop floor name, and the precautions at the time of the allocation on the allocation change target floor (step S408). . This is a process for implementing the guidance and the like shown in FIGS. 6C and 7A.

  Further, if the operation management control system 81 does not have a specification with a platform guide board (NO in S407), the sound output guide units 62_1,..., 62_n of the stop floor guide unit 6 on the allocation change target floor (see FIG. 1). To inform that the allocation has been changed (step S409). As the guidance by sound of the sound output guides 62_1,..., 62_n, the fact that the allocation has been changed is guided by a special chime sound different from normal. In this way, by using a special chime sound that is different from the normal one, it is possible to notify the user that the allocation change has been executed even if the specification does not have a hall guide board.

  Next, the operation management control system 81 determines whether or not the specification has the destination floor change registration device 38 (step S410). If the specification is not the specification with the destination floor change registration device 38 (NO in S410), the process proceeds to step S412. . In the case of the specification with the destination floor change registration device 38 (YES in S410), the operation management control system 81 issues an allocation hold guidance command to the destination floor change registration device 38 (step S411).

  In step S411, for example, a display or a speaker installed in the destination floor change registration device 38 installed near the door in FIG. We will inform you of the hold. Specifically, as shown in the assignment change guidance screen of FIG. 17, for example, guidance is performed by performing a display such as “Please operate the keypad when changing the destination floor”.

  The assignment change guidance screen of FIG. 17 is an example of the assignment change guidance displayed on the display equipped in the destination floor change registration device 38. The display is normally in a state where another default screen is displayed or there is no display for power saving. In this state, when the destination floor change registration device 38 receives the assignment change guidance command, the destination change machine No. (in this example, No. C) and the assignment change post No. machine name (in this example, No. D) are displayed. Display and give guidance to the user. In addition, in the voice guidance by the speaker equipped in the destination floor change registration device 38, a configuration is implemented in which guidance such as “the destination floor 7th floor and 9th floor registered in Unit C has been changed to Unit D” is performed. But it ’s okay. According to such guidance guidance by voice, it becomes possible to deal with visually impaired people.

  Next, the operation management control system 81 guides the stop floor added by the blinking of the indicator lamps of the stop floor display sections 61_1,..., 61_n (see FIG. 1) of the stop floor guide section 6 (step S412). By flashing only the added destination floor, the user can be guided to distinguish it from the new destination call. After the process of step S412 is completed, a series of processes for the machine guidance after the allocation change process is completed.

(Abnormal machine guidance process)
Next, an example of the abnormal machine guidance process performed in the process of step S106 of FIG. 9 will be described using the flowchart of FIG.

  First, the operation management control system 81 determines whether or not the specification is with a boarding guide board (boarding guidance notifying unit 4) (step S500). This processing for is terminated. In the case of a specification with a boarding guide board (YES in S500), the operation management control system 81 determines whether or not the allocation change target car is a maintenance operation (step S501). If it is not a maintenance operation (NO in S501), step The process proceeds to S503.

  In the case of maintenance operation (YES in S501), the operation management control system 81 guides that the allocation change target car is a maintenance operation (step S502). In this guidance process, for example, as shown in FIG. 8C, the contents of the machine abnormal state are displayed with symbols that are easy to understand visually for the user, so that the reason for the change at the time of the assignment change (assignment change). Information on the status of the target unit). After the process of step S502 is completed, a series of processes for abnormal machine guidance is completed.

  If the operation management control system 81 determines in step S501 that the operation is not a maintenance operation, the operation management control system 81 determines whether the allocation change target car is a special operation (step S503), and if it is not a special operation (NO in S503). ), The process proceeds to step S505. In the case of special operation (YES in S503), the operation management control system 81 guides that the allocation change target car is a special operation (step S504). In this guidance process, for example, as shown in FIG. 8A, the contents of the abnormal state of the machine are displayed with symbols that are easy to understand visually for the user. Information on the status of the target unit). After the process of step S504 is completed, a series of processes for guiding the abnormal car is completed.

  If the operation management control system 81 determines in the process of step S503 that the operation is not a special operation, the operation management control system 81 determines whether or not the allocation change target car has been in a door open state for a long time on another floor (step S505). And the operation management control system 81 guides that the allocation change object number machine is the allocation change accompanying the long wait detection when waiting in the door open state for a long time (YES in S505) (step S506). In this guidance process, for example, as shown in FIG. 8D, the contents of the abnormal state of the machine are displayed with symbols that are easy to understand visually for the user. Information on the status of the target unit).

  In addition, when the operation management control system 81 is not in the standby state for a long time (NO in S505), the operation management control system 81 guides that the allocation change target car is out of order (step S507). In this guidance process, for example, as shown in FIG. 8B, the contents of the abnormal state of the machine are displayed with symbols that are easy to understand visually for the user. Information on the status of the target unit). After the process of step S506 and step S507 is completed, a series of processes for abnormal machine guidance is completed.

[Operations and effects of this embodiment]
According to the elevator system or its evaluation method according to the present embodiment described above, the following actions and effects can be obtained. First of all, in this embodiment, when the assigned unit is changed, the user is notified at least of the reason for the change, and when the reservation is unavoidably changed, the user is notified of the change. The reason for the change can be notified and notified. In addition, the user can easily understand the cause of the allocation change (the status of the allocation change target unit) by guiding the reason for the change using symbols (see FIG. 8) that are easy to understand visually for the user. I can get it. As a result, it is possible to prevent the user from making the user uncomfortable because the reason for the change is unknown.

  Moreover, in this embodiment, the boarding information alerting | reporting part 4 which guides the operation information which the operation management control system 81 manages the input information when the user inputs the destination floor and the operation management is installed in the platform. The composition is taken. Thus, even if the user inputs the destination floor and is assigned the assigned number machine and forgets the assigned number machine, it can be understood to which machine the destination floor information registered by himself / herself is registered. In addition, the hall guidance notification unit 4 receives a command from the guidance notification processing unit 81_5 and notifies the reason for the change through the hall guidance notification unit 4 by notifying the user of the reason for the change when the allocation is changed. be able to. Further, in addition to the reason for the change, the user's convenience can be improved by performing the notification of the machine name before the change and the machine name after the change.

  In the present embodiment, the allocation change processing unit 81_4 uses the predicted arrival time (waiting time), service completion time, and floor usage for each departure floor / destination floor in which the allocation number machine is registered at the time of allocation change. Allocation evaluation using at least one of the number of persons as an index is performed. As a result, it is possible to carry out an optimal allocation change process for each floor, reliably service the user for each departure floor / destination floor registered in the unit determined to be abnormal, and It is possible to maintain the optimum operation efficiency when implementing this allocation change.

  In addition, the present embodiment employs a configuration including a user number totaling processing unit 81_2 that totals the number of people getting on and off at the departure of each floor based on information input by the user and registration information of the destination floor registration processing unit 81_1. Then, in the allocation change processing unit 81_4, at the time of allocation change, based on the totaling result of the number-of-users totaling processing unit 81_2, the unit that is predicted to be full on any floor is excluded from the allocation change target unit I have to. As a result, it is possible to select from the remaining units whose allocation can be changed so that the operation efficiency will not be reduced as much as possible. be able to.

  Further, in the present embodiment, in the allocation change processing unit 81_4, all units are predicted to be full on any floor based on the totaling result of the number-of-users totaling processing unit 81_2 when the allocation is changed. In this case, the allocation is temporarily suspended, and the name of the machine whose allocation is suspended is notified and notified. Thereby, a user's convenience can be improved.

  Further, in the present embodiment, the stop floor display units 61_1,..., 61_n that display the floors at which the car 71 stops, and the sound output guide unit that guides the sound when the car 71 arrives or when an allocation is reserved. 62_n is installed in the vicinity of the elevators 7_1,..., 7_n. Then, in the stop floor display units 61_1,..., 61_n, when changing the assigned number machine, it is guided that the assignment has been changed with a display different from the normal stop floor display. Further, the sound output guides 62_1,..., 62_n guide the fact that the assignment has been changed with a sound different from that at the time of arrival at the normal car or at the time of reservation. Thereby, even if it is a case of the system configuration of the specification without the hall guidance notification unit 4, it can be surely notified to the user that the allocation has been changed.

  In addition, this invention is not limited to above-described embodiment, Various modifications are included. For example, the above-described embodiment has been described in detail for easy understanding of the present invention, and is not necessarily limited to one having all the configurations. Further, according to the display example of the stop floor indicator lamp of FIG. 15, the display example of the allocation change hold screen of FIG. 16, and the display example of the allocation change guidance screen of FIG. When changing the allocation, it is possible to realize guidance and notification of the reason for the change to the user. As a result, it is possible to realize a group management system with a destination floor registration device capable of changing assignment as a cheaper and simpler system.

  Further, in the above-described embodiment, as a guidance notification of the reason for the allocation change, a new guidance information notification unit 4 is provided to show the operation status, etc., or operation is performed using an existing registration device or stop floor indicator lamp. Although the system which guides the change of a situation was illustrated, the present invention is not limited to these systems. For example, the configuration may be such that the input / output control unit 3 and the server are connected, and the operation status of the elevator and the change in the operation status are guided using a portable terminal brought in by the user. At this time, the guidance screen looks like the assignment change portable screen 90 shown in FIG. 18, and if the data to be transmitted / received is determined even in various input / output interfaces such as a portable terminal, the elevator system 100 according to the present embodiment causes the traffic situation. Can be realized.

  DESCRIPTION OF SYMBOLS 1 ... Landing destination floor reading part, 1A, 2A ... Landing destination floor reading part, 1B, 2B ... Destination floor storage part, 2 ... Landing destination floor change reading part, 3 ... I / O Control unit, 4 ... landing guide notifying unit, 5 ... elevator control unit, 6 ... stop floor guide unit, 7 ... elevator unit, 7_1, ..., 7_n ... elevator (unit), 8 ... Group management control unit, 11, 21 ... Destination floor reading unit, 12, 22 ... Notification unit, 51_1, ..., 51_n ... Unit control unit, 61_1, ..., 61_n ... Stop floor Display unit (indicator light), 62_1, ..., 62_n ... Sound output guide unit, 81 ... Operation management control system (operation management control unit), 81_1 ... Destination floor registration processing unit, 81_2 ... Use Number of persons counting processing unit, 81_3 ... abnormal state detection processing unit, 81_4 ... allocation change processing unit, 81_5 ... guidance notification processing unit, 00 ... Elevator system

Claims (11)

An operation management control unit that manages the operation of multiple elevators;
A destination floor reading unit that is installed at a landing, reads input information of a service request to a destination floor of a user, and transmits the information to the operation management control unit;
Based on the input information transmitted from the destination floor reading unit, a destination floor registration processing unit that determines an optimal assigned elevator among the plurality of elevators,
An elevator system comprising:
An assignment change processing unit for changing the assigned elevator determined by the destination floor registration processing unit;
When the allocation change processing unit changes the allocated elevator, a guidance notification processing unit that performs at least notification of the reason for the change to the user,
Input information when a user inputs a destination floor that is installed at a departure floor landing, and information that the operation management control unit performs operation management, and the plurality of elevators A hall information notifying section for guiding operation information that is information including destination floor information registered in each,
The elevator system according to claim 1, wherein the hall guidance notification unit performs guidance notification of the reason for change in response to a command from the guidance notification processing unit . An operation management control unit that manages the operation of multiple elevators;
A destination floor reading unit that is installed at a landing, reads input information of a service request to a destination floor of a user, and transmits the information to the operation management control unit;
Based on the input information transmitted from the destination floor reading unit, a destination floor registration processing unit that determines an optimal assigned elevator among the plurality of elevators,
An elevator system comprising:
An assignment hold processing unit for holding an assignment when the registration by the destination floor registration processing unit is temporarily recognized as being impossible for the input information transmitted from the destination floor reading unit;
When the allocation suspension processing unit performs allocation suspension in response to a service request to the destination floor, a guidance notification processing unit that performs guidance notification of at least the reason for suspension to the user;
Input information when a user inputs a destination floor that is installed at a departure floor landing, and information that the operation management control unit performs operation management, and the plurality of elevators A hall information notifying section for guiding operation information that is information including destination floor information registered in each,
The elevator system according to claim 1, wherein the hall guidance notification unit performs a guidance notification of the holding reason in response to a command from the guidance notification processing unit . The said guidance alerting | reporting process part or the said hall guidance alerting | reporting part performs the guidance alerting | reporting of the elevator name before a change, and the elevator name after a change in addition to the said change reason or the said holding reason. The elevator system according to 2. The elevator system according to claim 1 , wherein the assignment change processing unit performs assignment evaluation for each departure floor and / or destination floor where the assigned elevator is registered when the assignment is changed . The allocation evaluation is a waiting time evaluation that indicates which of the plurality of elevators arrives first on the departure floor as an index, and a service that uses which of the plurality of elevators arrives on the destination floor as an index The elevator system according to claim 4 , wherein the elevator system includes at least one of completion time evaluation and congestion degree evaluation using the number of passengers in the elevator as an index . Based on the input information by the user and registration information of the destination floor registration processing unit, a user number totaling processing unit that totals the number of people getting on and off at the departure of each floor,
The allocation change processing unit excludes, from the allocation change target, an elevator that is predicted to be full on any floor, based on the counting result of the number-of-users counting processing unit, when the allocation is changed. The elevator system according to claim 1 . Based on the input information by the user and registration information of the destination floor registration processing unit, a user number totaling processing unit that totals the number of people getting on and off at the departure of each floor,
The allocation change processing unit temporarily changes elevators when all elevators are predicted to be full on any floor based on the counting result of the number of people counting processing unit at the time of allocation change. Make an allocation hold,
3. The elevator system according to claim 1, wherein the guidance notification processing unit or the hall guidance notification unit performs guidance notification of the assigned elevator name . 3. The elevator system according to claim 1, wherein the hall guidance notification unit performs guidance notification of the reason for change with a symbol that is visually understandable to a user. It is installed near the elevator and has a stop floor display that displays the floor where the elevator stops.
When the allocation change processing unit changes the allocated elevator,
The stop floor display unit guides that the allocation has been changed with a display different from the normal stop floor display.
The elevator system according to claim 1 . Installed in the vicinity of the elevator, equipped with a sound output guide that guides the user to the sound when the elevator arrives or when the reservation is made,
When the allocation change processing unit changes the allocated elevator,
2. The elevator system according to claim 1, wherein the sound output guide unit guides that the assignment is changed with a sound different from a sound at the time of arrival or assignment reservation of a normal elevator. An operation management control unit that manages the operation of multiple elevators;
A destination floor input by a user is registered in the operation management control unit, and a destination floor registration processing unit that determines an optimal allocated elevator among the plurality of elevators;
Input information when a user inputs a destination floor that is installed at a departure floor landing, and information that the operation management control unit performs operation management, and the plurality of elevators A platform guidance notifying unit for guiding operation information that is information including destination floor information registered in each;
An elevator system management method comprising:
The assigned elevator determined by the destination floor registration processing unit can be changed,
When the assigned elevator is changed, the hall guidance notification unit notifies the user of at least the reason for the change.
An elevator system management method characterized by the above.

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