JP6242923B2 - Report creation system - Google Patents

Description

  Embodiments described herein relate generally to a report creation system for creating a report related to elevator maintenance inspection.

  A maintenance worker who performs maintenance and inspection of the elevator periodically visits each property (for example, every three months) to check the operation state of the elevator. In addition, when any abnormality occurs, maintenance personnel who have received notification of the occurrence of the abnormality respond to the site. The “property” referred to here is a building in which an elevator such as an elevator or an escalator, which is the object of maintenance and inspection, is installed, and sometimes refers to the elevator itself.

  Here, for example, in the case of a wide-area disaster such as an earthquake, the maintenance staff needs to investigate and check all the properties in the jurisdiction. After the inspection, the maintenance staff returns to the office (sales office) to which he / she belongs and creates a report (inspection report) describing the inspection result by handwriting and filing each time.

JP 2008-156051 A JP 2006-176318 A

  The number of maintenance personnel is limited, and it is not always possible to assign personnel assuming wide-area disasters. For this reason, in the event of a wide-area disaster, the restoration work of the elevator is prioritized and the creation of the report is postponed.

  The problem to be solved by the present invention is to provide a report creation system that can simplify the creation of a report during a wide-area disaster and reduce the burden on maintenance personnel.

The report creation system according to one embodiment specifies a disaster type based on an abnormal signal emitted from an elevator to be inspected at the time of a disaster, and a report in which information on items predetermined for each disaster type is entered . In response to a browsing request from a portable terminal held by a maintenance staff, a format creation means for creating a format of the storage, a storage means for storing the format of the report created by the format creation means in association with the disaster occurrence date and time, Reading means for reading out the report format corresponding to the disaster occurrence date and time designated by the maintenance staff from the storage means and displaying the report on the portable terminal so that the report can be viewed; and the report format displayed by the browsing means in the portable format A report creation means for reflecting the inspection contents input through the terminal and completing the report as a report .

FIG. 1 is a diagram showing a configuration of a report creation system according to an embodiment. FIG. 2 is a diagram showing an external configuration of a portable terminal held by a maintenance worker in the same embodiment. FIG. 3 is a block diagram showing a functional configuration of the portable terminal held by the maintenance staff in the embodiment. FIG. 4 is a block diagram showing the configuration of the monitoring center in the same embodiment. FIG. 5 is a block diagram showing a configuration of a Web server provided in the monitoring center in the embodiment. FIG. 6 is a diagram showing an example of a report table provided in the Web server in the embodiment. FIG. 7 is a diagram showing an example of a property database provided in the Web server in the same embodiment. FIG. 8 is a diagram showing an example of a property database provided in the Web server in the same embodiment. FIG. 9 is a flowchart for the operation of the report creation system in the embodiment. FIG. 10 is a diagram for explaining a code table provided at the elevator hall in the embodiment. FIG. 11 is a diagram showing an example of a report in the embodiment.

  Hereinafter, embodiments will be described with reference to the drawings.

  FIG. 1 is a diagram showing a configuration of a report creation system according to an embodiment. This system targets elevators, escalators, and other elevators, and automatically creates an inspection report for maintenance personnel to report elevator inspection results.

  This system is composed of a portable terminal 11 of a maintenance worker, a voice recognition device 12, a monitoring center 13, and a portable terminal 14 of a licensee. The portable terminal 11, the voice recognition device 12, and the monitoring center 13 are connected to each other via a communication network (not shown) so that data communication is possible. Further, the mobile terminal 14 is connected to the monitoring center 13 via a communication network (not shown) so as to be able to perform data communication with each other. The communication network includes, for example, a mobile phone line and the Internet.

  The numbers and arrows in parentheses in the figure indicate data transmission / reception between devices, (1) is a signal at the time of disaster, (2) is web access, (3) is a report, (4) is audio Data, (5) indicates a voice recognition result (character information), (6) indicates an approval request, and (7) indicates approval.

  The portable terminal 11 is a portable terminal device for maintenance and inspection. The portable terminal 11 is provided with various functions necessary for maintenance and inspection, communication functions including telephone and e-mail, and the like. The maintenance staff uses this portable terminal 11 to perform the inspection work for the elevator.

  The voice recognition device 12 exists as a voice recognition server on the communication network. The speech recognition device 12 includes a speech recognition engine 12a, a distribution conversion dictionary 12b, and a self-conversion dictionary 12c. The speech recognition device 12 recognizes speech input by maintenance personnel through the mobile terminal 11, and uses character information obtained as a result of the recognition to the mobile terminal. 11 and the monitoring center 13.

  The speech recognition engine 12a is a program for analyzing speech data into phoneme levels and converting speech to characters with reference to the delivery conversion dictionary 12b and the self-conversion dictionary 12c. The speech recognition method uses a generally known method and is not particularly limited in the present invention. The distribution conversion dictionary 12b is dictionary data for voice / character conversion having elevator-related terms. The self-conversion dictionary 12c is dictionary data for voice / character conversion having arbitrarily newly registered terms.

  The monitoring center 13 is located in a remote location, and is close to the site when some kind of abnormality is detected by displaying various signals (operation state information) sent from the elevator of each property (not shown) on the monitoring screen. For example, dispatch maintenance personnel. There are a number of maintenance personnel in each business office, and each of them regularly visits the elevators in the jurisdiction area for maintenance.

  In this embodiment, the elevator 1 is connected to the monitoring center 13 as an elevator. The elevator 1 includes an elevator control device 2, a remote monitoring device 3, and an earthquake detector 4. The elevator control device 2 is composed of a computer, and controls operation of an elevator (car) including control of a motor that drives a car (not shown) and door opening / closing control. The remote monitoring device 3 is a terminal device having a communication function with the monitoring center 13.

  The earthquake detector 4 is installed at an arbitrary location of the elevator 1 and detects the occurrence of an earthquake and the seismic intensity at that time. In general, an elevator built in a building is provided with a P-wave seismic detector for detecting an earthquake P-wave (Primary Wave) at the bottom (pit) in the hoistway, and in the machine room at the top of the hoistway. For example, an S wave ground sensor for detecting an S wave (Secondary Wave) of an earthquake is provided. The seismic intensity signal detected by the earthquake detector 4 is sent from the elevator control device 2 to the monitoring center 13 via the remote monitoring device 3.

  In the example of FIG. 1, only one elevator to be inspected is shown, but in reality, a large number of elevators installed in each region have the same configuration as the elevator 1 and are installed in the monitoring center 13. It is connected. As for maintenance personnel, there are actually many maintenance personnel for each jurisdiction, and each has a portable terminal similar to the portable terminal 11 and can be connected to the voice recognition device 12 or the monitoring center 13.

  The mobile terminal 14 is a terminal device possessed by an approver having the authority to approve inspection contents, and has a function of accessing the monitoring center 13 in the same manner as the mobile terminal 11. The terminal device possessed by the approver may be a general-purpose PC as long as it has a function of accessing the monitoring center 13.

  FIG. 2 is a diagram showing an external configuration of the portable terminal 11 held by the maintenance staff.

  The mobile terminal 11 is a mobile phone, for example, and is a small terminal device having a communication function. The mobile terminal 11 is provided with a voice input function called “voice tweet function” as one of various functions necessary for maintenance and inspection. This is a function for causing the monitoring center 13 to create a report by recognizing that the maintenance staff tweeted during the inspection. In the figure, reference numeral 21 denotes a button for starting the voice input function, and reference numeral 22 denotes a completion button for instructing completion of the voice input, which are arbitrarily arranged on the screen of the portable terminal 11 in the form of icons.

  When the voice input function button 21 is pressed, the voice recognition device 12 is connected, and voice generated by the maintenance staff toward the portable terminal 11 is recognized. At this time, the voice recognition bar 23 is displayed on the screen, and the voice input during a predetermined time t (for example, 30 seconds) is recognized. By repeatedly pressing the voice input function button 21, voice input can be performed at intervals of the time t. When the completion button 22 is pressed, the connection with the voice recognition device 12 is cut off.

  Here, the voice recognition device 12 is used to recognize the voice of the maintenance staff, but the mobile terminal 2 may have a voice recognition function.

  FIG. 3 is a block diagram showing a functional configuration of the portable terminal 11 held by the maintenance staff.

  The mobile terminal 11 includes an input unit 31, a display unit 32, a control unit 33, a voice input / output unit 34, a storage unit 35, a GPS (Global Positioning System) module 36, a communication unit 37, an imaging unit 38, and the like. .

  The input unit 31 includes various keys and buttons, and inputs data and gives instructions. The display unit 32 is composed of, for example, an LCD and displays data. For example, a transparent touch panel may be used as the input unit 31, and data input / instruction may be performed on the screen of the display unit 32.

  The control unit 33 includes a CPU, and executes various functions related to maintenance and inspection work by starting a predetermined program. The voice input / output unit 34 includes a microphone for inputting voice and a speaker for outputting voice.

  The storage unit 35 includes a memory device such as a ROM or a RAM, and stores various programs including an application program for realizing the above-described voice input function. The storage unit 35 also stores maintenance staff information including the name and affiliation of the maintenance staff who possesses the portable terminal 11 in advance.

  The GPS module 36 is used to detect the current position. The communication unit 37 is a general-purpose interface that performs data communication with the outside, and enables long-distance wireless communication and proximity wireless communication, for example. The imaging unit 38 is composed of a digital camera capable of capturing a still image / moving image, and is generally used as a camera function, and is used here as a two-dimensional code reading unit described later.

  FIG. 4 is a block diagram showing the configuration of the monitoring center in the same embodiment.

  The monitoring center 13 is provided with a Web server 41 and a plurality of PCs 42a, 42b, 42c. The Web server 41 exists as a control device of the monitoring center 22 and is connected to the mobile terminal 11, the voice recognition device 12, the terminal device 14, the mobile terminal 15, and the terminal device 16 illustrated in FIG. 1 via a communication network. .

  The PCs 42a, 42b, 42c... Are connected to the Web server 41 via a communication line 43 such as a LAN (Local Area Network). The PCs 42a, 42b, 42c,... Are terminal devices used by each operator as a monitoring console.

  FIG. 5 is a block diagram showing a configuration of a Web server provided in the monitoring center.

  The Web server 41 includes a control unit 51, a storage unit 52, various databases 53, a communication unit 54, and an interface (I / F) 55.

  The control unit 51 includes a CPU, and executes various processes by reading a program 52a stored in the storage unit 52. In addition, the control unit 51 is provided with a format creation unit 51a, a browsing unit 51b, a report creation unit 51c, an information acquisition unit 51d, and a notification unit 51e as functional units for realizing the present system.

  The format creation unit 51a creates a report format for each type of disaster based on an abnormal signal emitted from an elevator to be inspected when a disaster occurs. The format of the report created by the format creation unit 51a is stored in the report table 52b of the storage unit 52 in association with the disaster occurrence date and time.

  In response to the browsing request from the portable terminal 11 held by the maintenance staff, the browsing section 51b reads the report format corresponding to the disaster occurrence date and time designated by the maintenance staff from the report table 52b and browses it to the portable terminal 11. Display as possible.

  The report creation unit 51c completes the report by reflecting the inspection content input through the portable terminal 11 in the format of the report displayed by the browsing unit 51b.

  The information acquisition unit 51d acquires information related to the property that is to be inspected by the maintenance staff. The report creation unit 51c reflects information on the property obtained by the information acquisition unit 51d in the format of the report.

  When the inspection content is input through the mobile terminal 11, the notification unit 51e notifies the approver of the inspection content and requests approval. E-mail is used as a notification method at this time.

  The storage unit 52 includes a memory device such as a ROM and a RAM, and stores various data necessary for processing of the control unit 51 such as a report table 52b in addition to the program 52a.

FIG. 6 shows an example of the report table 52b.
When a disaster such as an earthquake occurs, a report format is created for each disaster type (for example, earthquake, typhoon, lightning strike, etc.), and is stored in the report table 52b in association with the disaster occurrence date. The reports A, B, and C in the figure include, for example, a report format for an earthquake occurrence, a report format for a typhoon occurrence, and a report format for a lightning strike. Using the report format, the maintenance contents (inspection report) input when the maintenance staff inspects the elevator at the site and information such as the reporter name and the approver name are stored in the report table 52b.

  In the example of FIG. 6, the report format and the inspection content input using the format are stored in the same report table 52b, but may be stored in separate tables.

  On the other hand, the various databases 53 provided in the Web server 41 include a property database (property DB) 53a, a maintenance worker database (maintenance worker DB) 53b, a map database (map DB) 53c, and the like. Note that these databases 53a to 53c are actually provided in the storage unit 52 or the like.

  The property database 53a stores information on each property. Specifically, as shown in FIG. 7, the identification number (property ID) of each property, property name, address, the number of elevators (in this example, elevators) installed in the property, information on the number of units, etc. are stored. doing.

  The maintenance staff database 53b stores information on each maintenance staff. Specifically, as shown in FIG. 8, each maintenance person's identification number (maintenance person ID), name, affiliation (office), information on the mobile terminal possessed by the maintenance person (terminal ID and address, Phone number, etc.), the current position of maintenance personnel under inspection, attribute information, status information, etc. are stored.

  The “current position” is detected by using the GPS function (GPS module 36) provided in the mobile terminal. The “attribute information” includes the type of maintenance personnel. The job categories are broadly classified into “inspectors” who mainly perform general periodic inspections and “statutory inspectors” who have legal inspection qualifications. Legal inspectors can also serve as inspectors, but the number is generally smaller than inspectors. “Status information” is information indicating the work status of maintenance personnel, and includes “working” and “moving”.

  The map database 53c stores map information (image information) for each area. Specifically, a plurality of map information is classified and stored according to the scale ratio.

  A communication unit 54 provided in the Web server 41 transmits and receives data to and from the remote monitoring device 3 installed in the elevator 1 via a communication network. The communication unit 54 also performs communication processing for the mobile terminal 11, the voice recognition device 12, and the mobile terminal 14 illustrated in FIG. 1. The interface 55 performs data input / output processing with the PCs 42a, 42b, 42c... Connected to the Web server 41. Note that the Web server 41 can be accessed via a communication network from a personal terminal of each maintenance person, a PC in a local office, a customer's PC, or the like (not shown).

Next, the operation of this system will be described.
FIG. 9 is a flowchart for operating the present system. The left side shows the process of the Web server 41 of the monitoring center 13 and the right side shows the process of the portable terminal 11 held by the maintenance staff.

  Now, it is assumed that some abnormal signal is issued to the monitoring center 13 from the elevator 1 to be inspected when a disaster occurs. The “abnormal signal” referred to here is a signal issued when an abnormality occurs in the elevator 1 due to a phenomenon such as an earthquake. Specifically, for example, an earthquake signal is a seismic intensity signal detected by the earthquake detector 4. When the operation of the elevator 1 is stopped by an earthquake, an operation stop signal or the like is also included. Further, in the case of a typhoon, it is a flood signal that is issued when the pit portion of the elevator 1 is flooded. If it is a lightning strike, it is a power failure signal that is issued when the elevator 1 fails. When a disaster occurs, one of these signals or a combination of a plurality of signals is issued.

  When the Web server 41 (control unit 51) receives such an abnormal signal (Yes in Step A11), it identifies the type of disaster from the abnormal signal and creates a report format corresponding to the type ( Step A12). For example, assuming that an earthquake detection signal and an operation stop signal are received, the Web server 41 specifies the type of disaster as “earthquake” and creates a report format used for the occurrence of an earthquake. The Web server 41 adds information related to items predetermined for each disaster type to the report format in advance, and stores the information in the report table 52b in association with the disaster occurrence date and time (step A13).

  Further, when some abnormality occurs in the elevator 1, the Web server 41 searches for maintenance personnel present near the disaster site and sends an e-mail to the portable terminal 11 held by the maintenance personnel to request dispatch ( Step A14). The maintenance staff present near the disaster site can be searched by referring to the property database 53a and the maintenance staff database 53b.

  Here, when the maintenance staff accesses the monitoring center 13 from the portable terminal 11 and makes a browsing request, the format of the report created in step A11 is displayed on the portable terminal 11 and can be browsed freely (step B10-B12).

  Regardless of whether there is a request for dispatch from the monitoring center 13, the maintenance staff can view the format of the report at an arbitrary timing. For example, even when a maintenance staff is contacted by a building manager and heads to the site, or when a maintenance staff feels a shake of an earthquake and inspects each property independently, the monitoring center 13 can be accessed. For example, the desired report format can be viewed at any time. When making a browsing request, the maintenance staff designates the disaster occurrence date and time through the portable terminal 11. As a result, the Web server 41 reads the format of the corresponding report from the report table 52b based on the specified disaster occurrence date and time and displays it on the requesting mobile terminal 11 in a viewable state (step A15). -A16).

  When the maintenance staff arrives at the site and starts the inspection work, the portable terminal 11 reads the maintenance inspection two-dimensional code provided at an arbitrary location on the site (step B13).

FIG. 10 shows an example in which a code table 60 is provided at an elevator hall 61.
In the figure, 62 is a door, 63 is a hall call button, and 64 is an indicator. The code table 60 is provided, for example, near the door 62 of the hall 61 on the reference floor (first floor). In the code table 60, information (for example, property ID, building address, machine type, etc.) necessary for the maintenance and inspection of the property is recorded in advance in the form of a two-dimensional code. For example, a QR code (registered trademark) is used as the two-dimensional code.

  When the maintenance staff reads the two-dimensional code by using the camera function (imaging unit 38) of the portable terminal 11, the read signal is sent to the web server 41 of the monitoring center 13 together with the terminal ID. As a result, the Web server 41 refers to the maintenance staff database 53b to identify the maintenance staff, and acquires information related to the property to be inspected (such as the property address and elevator number) by referring to the property database 53a ( Step A17).

  Here, when the maintenance staff finishes the inspection work and inputs the inspection content through the portable terminal 11, the input inspection content is sent to the Web server 41 (step B14). As an input method at this time, a voice input function provided in the mobile terminal 11 can be used.

  That is, the voice input function button 21 shown in FIG. 2 is tapped to activate the voice input function, and the inspection contents are voice-input through the microphone (voice input / output unit 34) of the portable terminal 11. Information (inspection contents) input by voice is sequentially stored in time series in the storage unit 35 of the mobile terminal 11. When the maintenance person instructs completion of voice input by operating the completion button 22 shown in FIG. 2, the voice information stored in the storage unit 35 is sent to the voice recognition device 12 via the communication network and is voice-recognized. Note that a generally known method is used as a speech recognition method, and a detailed description thereof is omitted here.

  Character information (check contents) obtained as a result of voice recognition is displayed on the display unit 32 of the portable terminal 11 and is sent from the voice recognition device 12 to the monitoring center 13. In this case, the maintenance staff may make appropriate corrections to the character information displayed on the display unit 32 of the mobile terminal 11 before sending it to the monitoring center 13. When the Web server 41 of the monitoring center 13 receives the character information (inspection content) obtained as a result of the speech recognition, the character information is sent to the reporter (maintenance personnel who input the inspection content), the inspection date and time, and in step A17 above. The information about the obtained property (the address of the property, the elevator number, etc.) is temporarily stored in a buffer (not shown) in the storage unit 52 (step A19).

  In addition, it is also possible to input inspection contents by normal key operation instead of voice input. In this case as well, the Web server 41 reports the input inspection details to the reporter (maintenance personnel who input the inspection details), the inspection date and time, and information about the property obtained in Step A17 (the property address, elevator number, etc.) At the same time, it is temporarily stored in a buffer (not shown) in the storage unit 52.

  Here, when it is sent from the inspection content input by the maintenance staff, the Web server 41 notifies the predetermined approver of the inspection content and asks for approval (step A20). Specifically, the Web server 41 reads out the inspection content from the buffer, and sends an e-mail describing the inspection content to the approver's mobile terminal 14 to make an approval request. It is assumed that the approver is the superior of the department to which the maintenance person who is the reporter belongs, and the information of the supervisor is registered in advance in the maintenance person database 53b shown in FIG.

  If the check content is approved by the approver, that is, if there is a notification of approval OK through the approver's mobile terminal 14 (Yes in step A21), the Web server 41 will report the check content to the reporter or approver information. At the same time, it is registered in the report table 52b, reflected in the report format, and completed as a report (step A22). The completed report is attached with predetermined identification information and stored in a predetermined area of the storage unit 52. Thereafter, by accessing the monitoring center 13 and inputting the identification information, the report can always be read out and submitted to the office or the like.

FIG. 11 shows an example of a report.
The report includes disaster information 71, target property information 72, dispatch information 73, elevator state information 74, code information 75, inspection information 76, reporter / approver information 77, and the like.

  The disaster information 71 indicates a disaster type, disaster content, disaster details, and the like. The target property information 72 indicates an elevator type and a property position to be inspected. The dispatch information 73 indicates the date and time when the dispatch request occurs, the reception date and time, the maintenance staff arrival date and time, the inspection completion date and time, and the like. The elevator state information 74 indicates the stop state of the elevator, the stop time, the number of people confined in the car, the confinement time, and the like. The code information 75 indicates an error code, a status code, and the like. The inspection information 76 indicates inspection details, failure details, response status, replacement parts, and the like. The reporter / approver information 77 indicates a report date, a reporter, an approver, and the like.

  Of these, the disaster information 71 is acquired through the Internet or the like when the report format is created, and is automatically input to the report format as information relating to items determined for each disaster type. The target property information 72 is obtained by reading the secondary code shown in FIG. 10, and is automatically input into the report format. As for the dispatch information 73, the elevator state information 74, the code information 75, the reporter / approver information 77 and the like are grasped by the monitoring center 13 and automatically input into the report format. The inspection information 76 is appropriately input as inspection contents when the maintenance staff inspects the elevator.

  Although FIG. 11 shows an example of a report for the occurrence of an earthquake, the same applies to other disasters such as typhoons and lightning strikes, and a report format corresponding to the type of disaster is created each time. The Information on each item, such as disaster information and property information, has already been entered in the format of these reports, so if the maintenance staff inputs only the contents of the elevator inspection on the site by voice etc., the report submitted to the company etc. A book can be created immediately on the spot. Therefore, for example, it is possible to greatly reduce the burden on maintenance personnel when a wide-area disaster such as an earthquake occurs to check each property.

  When a plurality of different types of disasters occur simultaneously, a report format may be created for each disaster. Alternatively, a report format common to these disasters may be created.

  According to at least one embodiment described above, it is possible to provide a report creation system that can simplify the creation of a report during a wide-area disaster and reduce the burden on maintenance personnel.

  In addition, although some embodiment of this invention was described, these embodiment is shown as an example and is not intending limiting the range of invention. These novel embodiments can be implemented in various other forms, and various omissions, replacements, and changes can be made without departing from the scope of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are included in the invention described in the claims and the equivalents thereof.

  DESCRIPTION OF SYMBOLS 1 ... Elevator, 2 ... Elevator control device, 3 ... Remote monitoring device, 4 ... Earthquake detector, 11 ... Portable terminal, 12 ... Speech recognition device, 12a ... Speech recognition engine, 12b ... Distribution conversion dictionary, 12c ... Self-conversion dictionary , 13 ... monitoring center, 14 ... mobile terminal, 21 ... voice input function button, 22 ... completion button, 23 ... voice recognition bar, 31 ... input unit, 32 ... display unit, 33 ... control unit, 34 ... voice input / output unit 35 ... Storage unit, 36 ... GPS module, 37 ... Communication unit, 38 ... Imaging unit, 41 ... Web server, 42a, 42b, 42c ... PC, 51 ... Control unit, 51a ... Format creation unit, 51b ... Viewing unit, 51c: Report creation unit, 51d: Information acquisition unit, 51e: Notification unit, 52 ... Storage unit, 52a ... Program, 52b ... Report table, 53 ... Various databases, 53a ... Things Database, 53b ... Maintenance personnel database, 53c ... Map database, 54 ... Communication unit, 55 ... Interface, 60 ... Code table, 61 ... Place, 62 ... Door, 63 ... Place call button, 64 ... Indicator, 71 ... Disaster information, 72 ... Target property information, 73 ... Dispatch information, 74 ... Elevator state information, 75 ... Code information, 76 ... Inspection information, 77 ... Reporter / approver information.

Claims (7)

A format creation means for identifying a disaster type based on an abnormal signal emitted from an elevator to be inspected at the time of a disaster, and creating a report format in which information on items predetermined for each disaster type is entered ,
Storage means for storing the report format created by the format creation means in association with the disaster occurrence date and time;
In response to a browsing request from a portable terminal possessed by a maintenance staff, a browsing means for reading a report format corresponding to the disaster occurrence date and time designated by the maintenance staff from the storage means and displaying the report format on the portable terminal ,
A report creation system comprising: a report creation means for reflecting the inspection content input through the portable terminal in a report format displayed by the browsing means and completing the report. Provide information acquisition means to acquire information about the property to be inspected,
The above report creation means are:
2. The report creation system according to claim 1, wherein information relating to the property obtained by the information acquisition means is reflected in the format of the report. Comprising voice recognition means for recognizing inspection contents inputted by voice through the portable terminal,
The above report creation means are:
2. The report creation system according to claim 1, wherein the inspection content obtained as character information by the voice recognition means is reflected in the format of the report and completed as a report. When the inspection content is input through the mobile terminal, a notification means for notifying a predetermined approver of the inspection content and requesting approval is provided.
The above report creation means are:
2. The report creation system according to claim 1, wherein when the approver approves, the inspection content is reflected in the format of the report. The notification means is
5. The report creation system according to claim 4 , wherein an approval mail is sent to the terminal device used by the approver to request approval. The format creation means is
2. The report creation system according to claim 1, wherein when a plurality of different types of disasters occur simultaneously, a report format is created individually for each disaster. The format creation means is
2. The report creation system according to claim 1, wherein when a plurality of different types of disasters occur simultaneously, a report format common to these disasters is created.

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