JP2015075792A - Report preparation system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To facilitate preparation of reports by efficiently inputting information.SOLUTION: A report preparation system comprises a voice receiving unit, a voice recognizing unit, an aggregation unit and an output unit. The voice receiving unit receives a voice as information on each of a plurality of work object items set for each case to work on. The voice recognizing unit recognizes the voice received by the voice receiving unit and converts it into character data. The aggregation unit aggregates the character data converted by the voice recognizing unit in a preset form in which the data is associated with each work object item. The output unit outputs the character data aggregated by the aggregation unit.

Description

  Embodiments described herein relate generally to a report creation system.

  2. Description of the Related Art Conventionally, on-site work information or the like is transmitted to another place by a portable terminal or the like that communicates via a network, and a report on the work is created at the other place. For example, it is well known to transmit information input on the site via a touch panel of a smartphone to an office or the like and create a work report at the office.

JP 2002-23836 A JP-A-2005-130205 JP 2005-284543 A JP 2009-187499 A JP 2007-8010 A

  However, when an operator inputs information using a touch panel or the like, for example, it is necessary to take off work gloves, and it takes time to input information, and the information cannot be transmitted efficiently. was there. In addition, there is a risk that information writing work or input work at the work site may cause danger due to the hand being blocked. The problem to be solved by the present invention is to provide a report creation system capable of efficiently inputting information and facilitating report creation.

  The report creation system of the embodiment includes a mobile terminal possessed by a worker who performs maintenance and inspection work on a property, a management server that manages work information, and a terminal device that is a terminal different from the mobile terminal and that inputs and outputs work information Is a report creation system that collects maintenance inspection results for each work target item of a property using information based on voice input by a worker to a mobile terminal. Unit, a voice recognition unit, an aggregation unit, and an output unit. The voice receiving unit receives information for each of the plurality of work target items set for each property by voice for each work target item. The voice recognition unit recognizes the voice received by the voice receiving unit and converts it into character data. The aggregation unit aggregates the character data converted by the voice recognition unit into a predetermined format in association with each work target item. The output unit outputs the character data aggregated by the aggregation unit.

The block diagram which illustrates the composition of the report creation system concerning an embodiment. The chart which illustrates a part of item information which work information server has memorized. The block diagram which shows the structural example of a portable terminal. The block diagram which shows the outline | summary of the structural example of an information management server. The flowchart which shows the operation example of the report preparation system concerning embodiment. The figure which shows the example of a screen which a portable terminal displays the data received from the information management server. The figure which shows the output example (report example) which the terminal device output the result which the aggregation part aggregated.

  Hereinafter, an embodiment of a report creation system will be described in detail with reference to the accompanying drawings. FIG. 1 is a block diagram illustrating a configuration of a report creation system 1 according to the embodiment. As shown in FIG. 1, the report creation system 1 includes a plurality of portable terminals 2, an information management server 3, a terminal device 4, a voice recognition server 10, and a work information server 12. In addition, the plurality of portable terminals 2, the information management server 3, the terminal device 4, the voice recognition server 10, and the work information server 12 are capable of wireless communication with each other via a network (not shown), for example. Examples of the network include a mobile phone line and the Internet. The device whose arrangement is fixed may be configured to perform wired communication.

  The report creation system 1 is applied, for example, when transmitting maintenance information for an elevator by an operator who inputs information on site and creating a work report at a sales office or the like. The maintenance work may include a risk prediction (KY) activity performed before the actual work. The risk prediction (KY) activities here are warnings and indications of dangerous locations on the site prior to work. Grasping the potential sources of hazards, etc. It is to call attention. Then, after returning to the office, the worker may prepare a report indicating that the danger has been predicted.

  The mobile terminal 2 is a terminal device such as a smartphone capable of performing wireless communication with other devices via, for example, a mobile phone line or the Internet. Each portable terminal 2 is assigned to one worker, thereby enabling identification of the portable worker. That is, the telephone number, IP address, login number, or the like of the portable terminal 2 is identification information that identifies the portable terminal 2 and is transmitted by the portable terminal 2 together with the voice data.

  The information management server 3 is a server that processes and manages information transmitted from the mobile terminal 2 or the like. The terminal device 4 is a PC (Personal Computer) that is disposed in a sales office and communicates with each device constituting the report creation system 1, for example, and an output unit that enables output of information by voice, display, printing, etc. (Not shown). The voice recognition server 10 includes a dictionary database, for example, and has a function as a voice recognition unit that receives voice data, recognizes and analyzes it, and converts it into character data. Note that the function as the voice recognition unit may be configured to be included in the mobile terminal 2 in order to speed up the response in the mobile terminal 2.

  The work information server 12 is a server that stores item information (work items) indicating all work target items performed by all workers. FIG. 2 is a chart illustrating a part of item information stored in the work information server 12. As shown in FIG. 2, the work information server 12 stores a lot of item information classified into a plurality of categories. Note that the item information shown in FIG. 2 is obtained by selecting only item information related to maintenance work in one site as will be described later. As described above, the work information server 12 stores item information indicating all work target items performed by all workers. For example, in response to a request / control from the terminal device 4 or the mobile terminal 2, the work information server 12 illustrated in FIG. Only the item information related to the maintenance work at the one site shown is selected and transmitted to the mobile terminal 2 corresponding to the specific site.

  As an example of request / control from the terminal device 4 or the mobile terminal 2, a method of identifying the site by reading a two-dimensional barcode provided for each property in order to identify each site by the mobile terminal 2, There are a method of specifying a site based on the time of the maintenance tour schedule, a method of inputting voice to the portable terminal 2, analyzing the voice data, and specifying a site / property name. In addition, using the existing call function, contact the administrator side, and by specifying the site / property from the terminal device 4 side, the work item to be sent to the mobile terminal 2 side Is also possible.

  Next, the mobile terminal 2 will be described in detail. FIG. 3 is a block diagram illustrating a configuration example of the mobile terminal 2. The mobile terminal 2 includes, for example, an operation unit 20, a microphone 21, a speaker 22, an imaging unit 23, a detection unit 24, a communication unit 25, a storage unit 26, and a control unit 27.

  The operation unit 20 includes an input unit 200 that accepts a user's operation input and a display unit 202 that performs display. The display unit 202 is an output unit that performs display output. For example, in the operation unit 20, the input unit 200 and the display unit 202 are integrated by a touch panel or the like. However, the operation unit 20 is not limited to the configuration illustrated in FIG. 2, and the input unit 200 and the display unit 202 may not be integrated. Specifically, the portable terminal 2 is not of the touch panel type, and the operation unit 20 includes the input unit 200, but the display unit 202 may be provided separately.

  The microphone 21 constitutes a voice receiving unit that receives voice and the like emitted by the worker. It is assumed that the microphone 21 also has a function of converting received voice into voice data (digital data). In addition, the microphone 21 may be configured with a highly directional microphone, or is provided outside the mobile terminal 2 to reduce the influence of environmental sound, and is configured to be disposed in the operator's mouth or the like. May be. Note that the voice is input to the mobile terminal 2 in units of the voice uttered by the worker within a preset time. In the preset time, for example, when 20 seconds of voice reception time is set as an initial setting, the voice generated by the worker is received for 20 seconds and converted into voice data. Regarding the adjustment of the set time, it can be changed from either the worker side or the administrator side, and may be configured to be freely adjustable.

  In addition, this time adjustment may be adjusted in consideration of the load on the server. When the amount of audio data transmitted from each worker is large, the set time may be shortened, or conversely, the server load may be light. For example, the set time may be lengthened. In this embodiment, the voice received by the microphone 21 is converted into voice data (digital data). However, the present invention is not limited to this, and may be performed by each unit configured in the mobile terminal 2. .

  The speaker 22 outputs a voice or the like corresponding to an operator's operation input via the input unit 200 or an input operation of an administrator or the like from the terminal device 4. For example, as an audio output example according to the input operation, the utterance content generated when the operator performs KY is repeated as it is, or the manager of the sales office etc. When a response is made to the terminal device 4 by inputting characters, it is possible to convert the input character data into sound and output the sound from the speaker 22. The speaker 22 also has a data conversion function necessary for outputting sound, but is not limited thereto, and may be performed by each unit configured in the mobile terminal 2.

  The imaging unit 23 includes a CCD or CMOS sensor, and has a function as a camera that captures an image.

  The detection unit 24 includes, for example, a GPS (Global Positioning System) module 240 and detects the position of the worker. However, the function of the GPS module 240 may be replaced by using beacon information including device identification information transmitted from a Wi-Fi (registered trademark) access point or a Bluetooth (registered trademark) device. The function of the GPS module 240 may be configured using an IMES (Indoor MEssaging System) that enables positioning by issuing a signal corresponding to GPS positioning information from a device installed indoors. Further, the function of the GPS module 240 may be realized by using location information of a base station using a mobile phone communication network. In addition, the position detection method of the worker may be obtained by using the GPS or the like in the detection unit 24, and is not limited thereto, for example, by reading a two-dimensional barcode or the like using the imaging unit 23. It is also possible to grasp the current position of the worker.

  The communication unit 25 is a general-purpose interface that performs communication with the outside, and is configured to be connectable to, for example, both long-distance wireless communication and proximity wireless communication. Specifically, the communication unit 25 is connected to a wireless LAN (and WAN) having a plurality of access points whose mutual connectivity is guaranteed by a mobile phone line, Wi-Fi (registered trademark), and other high-speed wireless communication networks. Connectable.

  The storage unit 26 includes a ROM (Read Only Memory), a RAM (Random Access Memory), a flash memory (Flash memory), and the like (not shown). And the memory | storage part 26 memorize | stores the data etc. which are used when the application which the portable terminal 2 performs, and the portable terminal 2 execute a program. The storage unit 26 also stores audio data received by the microphone 21, position information detected by the detection unit 24, an image captured by the imaging unit 23, and the like, together with information indicating time (time data). In addition, the portable terminal 2 is provided with a storage medium 260 such as a memory card that can exchange programs and data with the storage unit 26 in a detachable manner.

  The control unit 27 includes, for example, a CPU 270 and controls each unit constituting the mobile terminal 2.

  Note that the terminal device 4 may be configured to include each unit included in the mobile terminal 2. Further, the terminal device 4 may have a configuration in which the imaging unit 23 and the detection unit 24 are removed from each unit of the mobile terminal 2. The terminal device 4 is configured to be able to output all information that can be output by each mobile terminal 2 in the same manner. Information that can be output by the mobile terminal 2 may be output from other mobile terminals 2 in the same manner.

  Next, the information management server 3 will be described in detail. FIG. 4 is a block diagram showing an outline of a configuration example of the information management server 3. As illustrated in FIG. 4, the information management server 3 includes, for example, a storage unit 30, a communication unit 32, and a control unit 34.

  The storage unit 30 includes, for example, a first inspection item master 300, a second inspection item master 302, a third inspection item master 304, a fourth inspection item master 306, a management database (DB) 310, and a voice database (DB) 312.

  The first inspection item master 300 stores a predetermined keyword indicating a work inspection place. Examples of the work inspection place include a “car” and a “stop”. The second inspection item master 302 stores a predetermined keyword indicating the inspection target device. Examples of the inspection target device include “running state” and “door open / closed state”. The third inspection item master 304 stores a predetermined keyword indicating an inspection outline. The inspection outline includes, for example, “apparatus operating state” and “door safety function”. The fourth inspection item master 306 stores a predetermined keyword indicating result-related information regarding the work result for the work target item. The result related information includes “good”, “no”, and the like.

  The management DB 310 includes the time when the voice received from the mobile terminal 2 is uttered, the name of the mobile terminal or user indicating the destination and transmission source of the voice data, the position where the voice is uttered, the voice data received from the mobile terminal 2 and The image, the full text of the character data converted by the voice recognition server 10, keywords, and the like are stored. Here, the voice received from the portable terminal 2 by the information management server 3 includes a voice in a risk prediction activity performed before work, a voice indicating item specifying information for specifying a work target item, and a work result for the work target item. And voice indicating result related information related to. The result related information may include result information for the work target item and a comment for the work target item. Further, the result information for the work target item includes, for example, a pass / fail judgment result and a measured value.

  The audio DB 312 stores audio (audio data) received from the mobile terminal 2. The voice DB 312 may store voice data, and the management DB 310 may store information that associates the voice data with information such as time without storing the voice data.

  The communication unit 32 is a general-purpose interface that performs communication with the outside, and is configured to be connectable to any of long-distance wireless communication, proximity wireless communication, and wired communication, for example. Specifically, the communication unit 32 is connected to a wireless LAN (and WAN) having a plurality of access points whose mutual connectivity is guaranteed by a mobile phone line, Wi-Fi (registered trademark), and other high-speed communication networks. Has been made possible.

  The control unit 34 includes, for example, an aggregation unit 342 and controls each unit configuring the information management server 3.

  The aggregating unit 342 aggregates the character data converted by the speech recognition server 10 into a predetermined report format. For example, the aggregating unit 342 aggregates the result information for the work target item specified by the item specifying information for each work target item, and collectively collects comments for the work target item specified by the item specifying information (FIG. 7). reference). Further, the aggregating unit 342 may be configured to aggregate, for each work target item, result information for the work target item specified by the item specifying information and comments on the work target item specified by the item specifying information.

  Next, an operation example of the report creation system 1 will be described. FIG. 5 is a flowchart illustrating an operation example of the report creation system 1 according to the embodiment. As shown in FIG. 5, in step 100 (S <b> 100), the mobile terminal 2 receives a scheduled work item (item information) at the planned site from the work information server 12. The work item (item information) may be stored in the mobile terminal 2 in advance. In this case, there is a merit that communication with the work information server 12 is not required, and it is not affected by radio wave intensity or the like.

  In step 102 (S102), the mobile terminal 2 displays the received work item (item information) on the display unit 202. Here, the display unit 202 is an item information output unit that sequentially outputs the item information received by the communication unit 25 for each work target item. Therefore, the worker can confirm the maintenance work (see FIG. 2) to be performed in one site.

  In step 104 (S104), the microphone 21 accepts voice input by the worker's utterance. For example, the worker inputs sound in the danger prediction activity to the mobile terminal 2. Next, the worker inputs sound indicating item specifying information for specifying the work target item and sound indicating result related information related to the work result for the work target item to the mobile terminal 2. For example, in the report creation system 1, each unit is set for each work target item as what the worker utters in the order of item specifying information, result information, and comments. Here, the item specifying information for specifying the work target item may be a name for specifying the work target item, or a code such as a numerical value for specifying the work target item (the work information server 12 and the information management server 3 in advance). Or the like. The storage unit 26 stores voice (voice data) together with time. As an example of voice input of the result information, as shown in FIG. 7, the result of inspection for each work item, such as “confirm normal”, “maintenance”, “follow-up observation”, “maintenance required”, etc. And associate the result with the work item.

  In step 106 (S106), when the portable terminal 2 receives the voice uttered by the worker for a predetermined period, the portable unit 2 transmits voice data to the information management server 3, for example, by the communication unit 25. Note that the mobile terminal 2 can transmit voice data to other mobile terminals 2 and the like.

  In step 108 (S108), the information management server 3 stores the audio data received from the portable terminal 2 in the management DB 310 together with other information such as time.

  In step 110 (S110), the information management server 3 transmits the voice data received from the portable terminal 2 to the voice recognition server 10.

  In step 112 (S112), the voice recognition server 10 recognizes the voice (voice data) received from the information management server 3 and converts it into characters (character data). The voice recognition server 10 converts all of the voice data into character data (full text).

  In step 114 (S114), the voice recognition server 10 transmits the converted character data to the information management server 3.

  In step 116 (S116), the information management server 3 stores the character data (full text) received from the speech recognition server 10 in the speech DB 312 (or the management DB 310), and classifies and extracts keywords from the stored character data. The information management server 3 also stores the extracted keywords in the management DB 310.

  In step 118 (S118), the aggregating unit 342 aggregates the result information for the work target item specified by the item specifying information for each work target item, and collectively comments on the work target item specified by the item specifying information. Summarize. Here, the aggregating unit 342 performs arrangement conversion of character data and aggregates the data into, for example, a report format. As shown in FIG. 7, the report format in the present embodiment reflects the work result for each item to be inspected, and if there is a comment as the work result, it is picked up and displayed at the top of the report. Is. In this way, the work result for each inspection item can be grasped at a glance, and if there is a comment, it is picked up and displayed, so that it is easy for an operator or administrator to confirm. However, this is merely an example, and it is naturally possible to aggregate in other report formats. For example, instead of picking up a comment, it is possible to write a comment next to each check item, or to display the check result in characters instead of marks.

  In step 120 (S120), the information management server 3 is the transmission source of the voice data with the data (the whole text and keywords of the character data) accumulated in the process of S116 and the data indicating the result aggregated in the process of S118. It transmits with respect to the portable terminal 2 and the terminal device 4. FIG.

  In step 122 (S122), the mobile terminal 2 that is the transmission source of the audio data displays the data received from the information management server 3 on the display unit 202. Specifically, the portable terminal 2 displays the data for the voice in the risk prediction activity (see FIG. 6) and the data for the voice in the actual work (for example, item specifying information, result information, Display comments) in sequence. Therefore, the worker can confirm the input content by voice. The terminal device 4 also outputs the data received from the information management server 3 by display or the like. For example, the terminal device 4 outputs the result (see FIG. 7) aggregated by the aggregation unit 342 by executing the application. The terminal device 4 may be configured to output the result of aggregation by the aggregation unit 342 by printing.

  FIG. 6 is a diagram illustrating an example of a screen on which the mobile terminal 2 displays data received from the information management server 3. FIG. 6A is a specific example of the screen displayed by the mobile terminal 2 (example in the risk prediction activity). FIG. 6B is a conceptual diagram illustrating an example of contents included in the screen displayed by the mobile terminal 2. FIG. 6C is a diagram showing an inspection input screen displayed by the mobile terminal 2.

  As shown in FIG. 6A, the mobile terminal 2 includes, for example, an operator display column 50, a date display column 51, a location display column 52, a full text display column 53, a keyword display column 54, and an audio reproduction input unit 55. A screen is displayed on the display unit 202 for each voice input at a predetermined time.

  The worker display field 50 is an area for displaying the name of the worker who is the destination or transmission source of the audio data. The date and time display column 51 is an area for displaying the date and time when the voice is uttered. The place display field 52 is an area for displaying the place where the worker is and the work target. The full text display column 53 is an area for displaying the contents of the character data (full text) converted by the voice recognition server 10 so that the operator can check it. The keyword display field 54 is an area for displaying the keyword extracted by the extraction unit 340 so that the operator can confirm it. The voice reproduction input unit 55 is an area for receiving an instruction indicating the reproduction start of voice data so that a voice data worker stored in the management DB 310 can confirm.

  Note that the screen shown in FIG. 6A is displayed by an information sharing application that runs on the OS when the mobile terminal 2 transmits and receives voice data that is subject to voice recognition by the voice recognition server 10. . The mobile terminal 2 is configured to acquire a notification indicating that communication has been performed with respect to the information sharing application from the terminal device 4 or another mobile terminal 2 by an application for mail other than the information sharing application. Also good.

  Also, as shown in FIG. 6B, the mobile terminal 2 uses, for each voice input at a predetermined time, the destination / transmission source of the voice data, the time when the voice is spoken, the position (place, The target of the work is also specified by the position), and the whole text of the converted character data, the keyword, the accumulated audio file, and the image are displayed.

  Moreover, the portable terminal 2 displays the content shown in FIG.6 (b) not only with the sound in danger prediction activity but with respect to the sound in actual work. Note that the mobile terminal 2 is capable of displaying item specifying information, result information, comments, and the like each time voice input is performed on a work item, and displaying the result aggregated by the aggregation unit 342.

  In addition, as shown in FIG. 6C, an inspection input screen is displayed on the mobile terminal 2, and an inspection result is input and displayed next to each inspection item. Specifically, in FIG. 6C, the work inspection place is the machine room, and the inspection target device is an electromagnetic brake. In addition, the inspection outline shows that the electromagnetic brake is in operation. Thus, when performing the inspection work, the work inspection place is specified from the first inspection item master 300, and then the inspection target device is specified from the second inspection item master 302. Next, an inspection summary is specified from the third inspection item master 304. As a result of the inspection, the result related information regarding the work result is determined by the fourth inspection item master. That is, when an operator performs an inspection operation, it is possible to register the inspection location, the inspection target device, the inspection summary, the result, and the like by voice.

  FIG. 7 is a diagram illustrating an output example (report example) in which the terminal device 4 outputs the result of the aggregation by the aggregation unit 342. As illustrated in FIG. 7, the terminal device 4 outputs a report having a comment column 60 and a result report column 62 using data (character data) indicating a result aggregated by the aggregation unit 342.

  The comment column 60 is an area indicating a result of the aggregation unit 342 collectively collecting comments on the work target item specified by the item specifying information. The result report column 62 is an area indicating a result of the aggregation unit 342 collecting result information for the work target item specified by the item specifying information for each work target item. For example, in the result report column 62, when all of a plurality of inspection items provided for each work target item are normal, a mark meaning “confirm normal” is arranged for the work target item. Further, in the result report column 62, when any maintenance is performed on the work target item, a mark meaning “maintenance execution” is arranged for the work target item.

  According to the embodiment described above, information for each of the plurality of work target items is received by voice for each work target item, and the character data converted by the voice recognition unit is collected in a predetermined report format. Information can be input efficiently and report creation can be facilitated.

  Moreover, although embodiment of this invention was described by the several combination, these embodiment is shown as an example and is not intending limiting the range of invention. These novel embodiments can be implemented in various other forms, and various omissions, replacements, and changes can be made without departing from the spirit of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are included in the invention described in the claims and the equivalents thereof.

DESCRIPTION OF SYMBOLS 1 Report preparation system 10 Voice recognition server 12 Work information server 2 Portable terminal 20 Operation part 200 Input part 202 Display part 21 Microphone 22 Speaker 23 Imaging part 24 Detection part 240 GPS module 25 Communication part 26 Storage part 27 Control part 3 Information management Server 30 Storage unit 32 Communication unit 34 Control unit 340 Extraction unit 342 Aggregation unit

Claims (11)

It has a mobile terminal owned by a worker who performs maintenance and inspection work on the property, a management server that manages work information, and a base that is different from the mobile terminal and has a terminal device that inputs and outputs work information. And a report creation system that aggregates maintenance inspection results for each work target item of the property by information based on voice input by the worker to the mobile terminal,
A voice receiving unit that receives information for each of a plurality of work target items set for each property by voice for each of the work target items;
A voice recognition unit that recognizes the voice received by the voice receiving unit and converts it into character data;
An aggregating unit that aggregates the character data converted by the voice recognition unit into a predetermined format in association with each work target item;
An output unit that outputs character data aggregated by the aggregation unit;
Report creation system with A communication unit for acquiring item information indicating the plurality of work target items by communication;
An item information output unit that sequentially outputs the item information acquired by the communication unit for each work target item;
Further comprising
The voice receiving unit
The report creation system according to claim 1, wherein after the item information output unit outputs the item information acquired by the communication unit, information for each of the work target items is received by voice for each work target item. An item information table that holds in advance item information indicating the plurality of work target items;
An item information output unit for outputting the item information held in the item information table sequentially for each work target item;
Further comprising
The voice receiving unit
The report creation system according to claim 1, wherein after the item information output unit outputs the item information acquired by the communication unit, information for each of the work target items is received by voice for each work target item. The voice receiving unit
For each work target item, information for each of the work target items is specified in order of item specifying information for specifying the work target item, and result related information related to a work result for the work target item specified by the item specifying information. The report creation system according to claim 1, which is received by voice. The report according to claim 3, wherein the result related information includes result information for the work target item specified by the item specifying information and a comment for the work target item specified by the item specifying information. Creation system. The aggregation unit is
The result information for the work target item specified by the item specifying information is aggregated for each work target item, and comments for the work target item specified by the item specifying information are collectively collected. Report generation system. The aggregation unit is
The report creation system according to claim 5, wherein the result information for the work target item specified by the item specifying information and the comments for the work target item specified by the item specifying information are aggregated for each work target item. . The item specifying information is:
The report creation system according to claim 3 or 4, which is a name that identifies the work target item or a code that identifies the work target item. The voice receiving unit
Provided on mobile devices,
The portable terminal is
The report creation system according to claim 1, further comprising a display unit that displays the character data converted by the voice recognition unit. It has a mobile terminal owned by a worker who performs maintenance and inspection work on the property, a management server that manages work information, and a base that is different from the mobile terminal and has a terminal device that inputs and outputs work information. And a report creation system that aggregates maintenance inspection results for each work target item of the property by information based on voice input by the worker to the mobile terminal,
The mobile terminal includes a voice receiving unit that receives information for each of a plurality of work target items set for each property by voice for each of the work target items,
The management server includes a voice recognition unit that recognizes the voice received by the voice reception unit and converts the voice into character data;
An aggregating unit that aggregates the character data converted by the voice recognition unit into a predetermined format in association with each work target item;
With
The report creation system, wherein the terminal device includes an output unit that outputs character data aggregated by the aggregation unit. This is a report creation system that aggregates the maintenance inspection results for each work target item of the property based on information based on the voice input by the worker on the portable terminal owned by the worker who performs the maintenance inspection of the property. And
The portable terminal is
A voice receiving unit that receives information for each of a plurality of work target items set for each property by voice for each of the work target items;
A voice recognition unit that recognizes the voice received by the voice receiving unit and converts it into character data;
An aggregating unit that aggregates the character data converted by the voice recognition unit into a predetermined format in association with each work target item;
An output unit that outputs character data aggregated by the aggregation unit;
Report creation system with

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