JP6180291B2 - Amusement park management system - Google Patents

Description

  The present invention relates to a game hall management system in which a calling device is installed for each gaming machine.

  In game halls where pachinko machines, slot machines, and other gaming machines are installed, a calling device is installed for each gaming machine, and the player operates the calling button when an employee needs work. The employee is called. Employees respond quickly to such player calls to improve service and, in turn, improve the operating rate of gaming machines. It is necessary to. For example, in Patent Document 1, the time from when the player operates the call button until the call button is operated again to cancel the call is measured, and the measured time is managed as the call response time.

Japanese Patent No. 2888514

  By the way, as one of the reasons why a player who plays a game in a slot machine calls an employee, there is a so-called push assist request, and the employee who is called for this reason assists the player's push, or Employees are providing services that encourage themselves. However, despite the fact that the employee is called with the aid of the push, the player may be able to win the prize by himself before the employee arrives. Therefore, the call is canceled by operating the call button again. In this case, the employee did not respond to the call, but it is recorded as a call response time on management, which makes the identification and tabulation of the call response time inaccurate. It was a cause.

  The present invention has been made in view of the above-described circumstances, and an object of the present invention is to determine an elapsed time from when a player performs a call operation until an employee starts a response (a time when the player is waiting). An object of the present invention is to provide a management system for a game hall that can accurately grasp the game.

  The invention described in claim 1 executes the jackpot lottery in response to the start of the game, starts the variable display of the symbols, and stops the variable display in response to the player's stop operation. As a result, the predetermined jackpot symbols are stopped. A plurality of gaming machines that generate a jackpot state advantageous to the player when displayed, and a plurality of calling devices attached to each gaming machine and capable of executing an employee calling operation in response to a player's calling operation And a management device that manages the operating status of each gaming machine and each calling device, wherein the management device counts the number of times the calling device has executed a calling operation Means, an elapsed time measuring means for measuring an elapsed time from a time point when the calling device starts a call operation to an end time, and an average value of the elapsed time measured by the elapsed time measuring means is calculated. An average value calculating means, an output means for outputting the average value calculated by the average value calculating means, and a jackpot for detecting that the jackpot state has occurred while the calling device is executing a calling operation. Detecting means, and the average value calculating means, when the jackpot detecting means detects that the jackpot state has occurred while the calling device is executing the calling action, the calling action Is excluded from the calculation target of the average value.

  According to a second aspect of the present invention, there is provided history information recording means for recording the elapsed time measured by the elapsed time measuring means as history information each time the calling device starts a calling operation, and the calling device performs the calling operation. When the jackpot state detection means detects that the jackpot state has occurred during execution of the process, the employee does not correspond to the history information recorded by the history information recording means. Correspondence information recording means for recording correspondence information indicating that the information has been recorded, and the output means outputs the history information recorded by the history information recording means and the correspondence information recorded by the correspondence information recording means. It is characterized by

  According to the first aspect of the present invention, in the management device, the elapsed time from the time when the calling device starts the calling operation to the time when the calling device ends is calculated to calculate an average value, and the calculated average value is output. However, when it is detected that a jackpot state has occurred while the calling device is executing the calling operation, the calling operation is excluded from the average value calculation target. As a result, if the player cancels the call by winning a prize before the employee arrives, the employee responds to the call even if the employee is called with the assistance The time that was not done can be excluded. As a result, only when the employee responds to the call, the average value of the elapsed time from the start of the call device to the end of the call device can be output, the player can perform the call operation It is possible to accurately grasp the elapsed time (time for waiting for the player) until the employee starts to respond after going.

  According to the second aspect of the present invention, history information that is an elapsed time each time the calling device starts the calling operation is output, and a jackpot state occurs while the calling device is executing the calling operation. Thus, the correspondence information indicating that the employee did not correspond was output in association with the history information. Thereby, it is possible to grasp in more detail the relationship between the elapsed time from the start of the call operation and the fact that no employee has responded to the call. For example, it is possible to know how much time has elapsed since the call device started the call operation and the employee did not respond to the call.

1 is an overall configuration diagram showing an embodiment of the present invention. The figure which shows an example of the game information displayed on the liquid crystal display part of a calling device Functional block diagram showing the configuration of the calling device Figure showing an example of the employee calling screen flowchart Figure showing an example of call history data Diagram showing an example of call tabulation data

  Hereinafter, an embodiment of the present invention will be described with reference to the drawings. FIG. 1 schematically shows the overall configuration of a game hall management system 1. A plurality of gaming machines 2 are installed in the gaming hall where the gaming hall management system 1 is provided. In the case of this embodiment, the gaming machine 2 is assumed to be a so-called slot machine. Each gaming machine 2 is provided with a lending device 3 and a calling device 4, respectively. The calling device 4 is installed above the corresponding gaming machine 2. The gaming machine 2, the lending device 3, and the calling device 4 are connected to the relay device 5, respectively. The relay device 5 is connected to a management device 7 (call count counting means, elapsed time measurement means, average value calculation means, output means, jackpot detection means, history information recording means, correspondence information recording means) via the LAN 6. . A game signal, which will be described later, output from the gaming machine 2 or the lending device 3 is input to the calling device 4 or the management device 7 via the relay device 5. The management device 7 is installed in, for example, an office in the game hall, and is connected to a monitor 8 or the like. The management device 7 manages the operating status of all the devices (the gaming machine 2, the lending device 3, the calling device 4, etc.) installed in the game hall. In the game hall, for example, several hundreds of game machines 2 including so-called pachinko machines are installed, and each game machine 2 is a management target of the management device 7.

  As is well known, the gaming machine 2 includes a display window 21, a start lever 22, a stop button 23, a liquid crystal display unit 24, a medal slot 25, a BET button 26, and the like. The player can visually recognize the symbols drawn on the reel provided inside through the display window 21. When a player inserts a medal (game value) into the medal slot 25 or operates the BET button 26, a predetermined number of credit medals (game value) are bet (game value is consumed), and start in that state. When the lever 22 is operated (when the game start operation is performed), the internal lottery is executed and the symbol variation is started. When the stop button 23 is operated, a so-called pull-in control (predefined pull-in range) is performed. For example, up to 4 symbols are controlled on the active line and stopped and displayed), and reel fluctuation is stopped. Note that the gaming machine 2 is not limited to the one provided with the physical reel described above, but may be a type in which the display window 21 is configured by a liquid crystal display or the like, and a symbol is displayed and changed as an image. In that case, when the start lever 22 is operated, the change of the symbol displayed on the screen of the liquid crystal display is started, and when the stop button 23 is operated, the corresponding symbol is stopped and displayed.

  As is well known, such a gaming machine 2 is set with a bonus combination, a small combination, a replay combination, etc., and a stop button 23 is selected by the player in any state in which the combination is won in the internal lottery. When a symbol corresponding to the internal winning combination is stopped and displayed on the active line set in advance (when the symbols are aligned), a winning is generated. When a winning occurs, a transition to a payout of a corresponding number of medals (giving game value) or a jackpot state (bonus state) is performed.

  The gaming machine 2 outputs various game signals according to the execution of the game. Specifically, the gaming machine 2 receives an insertion signal indicating the number of gaming media inserted into the gaming machine 2, a payout signal indicating the number of gaming media paid out due to the occurrence of a winning, and that the game has started. A start signal indicating that, a jackpot signal (bonus signal) indicating that a jackpot state has occurred is output. Based on the input of these game signals from the gaming machine 2 via the relay device 5, the calling device 4 and the management device 7 count and manage the game information, specify the jackpot state, specify the occurrence of the ART state Etc. The calling device 4 displays various game information for the player.

  The lending device 3 includes an operation lamp 31 that indicates an operation state, a money insertion slot 32 into which a player inserts a valuable value (for example, money), a medal payout opening 33 for paying out (lending out) medals, and the like. The lending device 3 turns on the operation lamp 31 when a failure occurs, and notifies the employee of the occurrence of the failure. In addition, when the player inputs a valuable value into the money insertion slot 32, the lending device 3 pays out the number of medals corresponding to the input valuable value from the medal payout opening 33 to the gaming machine 2. In addition, the lending device 3 outputs a lending signal (sales signal) indicating the valuable value inserted into the money slot 32.

  As shown in FIG. 2, the calling device 4 includes a lamp unit 41, a liquid crystal display unit 42, a call button 43 for calling an employee, and a switch for switching the type of game information displayed on the liquid crystal display unit 42. A button 44, a light receiving unit 45 that receives (receives light) a signal from the remote controller 9 that is carried and operated by the employee, and the like. The liquid crystal display unit 42 can display various game information in each area. In FIG. 2, an example of the screen display of the liquid crystal display unit 42 is shown, and a state in which the following game information is displayed in each area is illustrated.

“Today's jackpot number”: the number of occurrences of the jackpot state today, and is displayed in the area M1.
“Number of hits on the previous day”: The number of occurrences of the jackpot state on the previous day, which is displayed in the area M2.
“Number of big hits the day before last”: The number of occurrences of the big hit state the day before the last day, and is displayed in the area M3.
“Historical number of big hits”: The number of occurrences of the highest number of big hits, which is displayed in the area M4.
“Number of start of jackpot”: The number of starts of jackpot is displayed in the area M5.
“Today's cumulative start count”: The cumulative count of today's start count, which is displayed in the area M6.
“Difference medal number graph”: a graph showing a transition of “payout number” − “insertion number”, and is displayed in the area M7.
“Big jackpot start number graph”: The number of start times of the jackpot for the latest 10 times, which is displayed in the area M8.

  FIG. 3 is a functional block diagram showing the electrical configuration of the calling device 4. In the calling device 4, a lamp unit 41, a liquid crystal display unit 42, a calling button 43, a switching button 44, a light receiving unit 45, a touch panel 47, an input / output unit (I / F) 48 and the like are connected to the control unit 46. . The control unit 46 is constituted by a microcomputer having a CPU, ROM, RAM, I / O, and the like, and controls the entire operation of the calling device 4 based on a computer program stored in the ROM or the like. The touch panel 47 is formed on the screen of the liquid crystal display unit 42. The input / output unit 48 controls input / output of various game signals to / from the relay device 5.

  Now, in the game hall, for example, when a player who requests assistance for pushing, for example, requires an employee's work, the call button 43 is operated to call the employee. When the player operates the call button 43, the calling device 4 starts displaying the employee calling screen across the areas M7 and M8 of the liquid crystal display unit 42 as shown in FIG. Output of a call signal that can specify 2 (device number) is started. At this time, the calling device 4 displays, on the employee calling screen, for example, a message notifying that the employee is being called “Employee calling! Please wait for a while.” Elapsed time (in FIG. 4, “30 seconds” is illustrated).

  When the management device 7 receives a call signal from the calling device 4, the management device 7 identifies the number of the machine being called (the machine number of the gaming machine 2 corresponding to the calling device 4 that transmitted the call signal) from the call signal, and The employee is notified of the machine number being called through an income device (not shown). Thereafter, the employee goes to the calling number, and the calling device 4 causes the calling person from the remote control 9 to call the calling release button of the remote control 9 when the employee who has gone to the calling number operates the call release button. When the release signal is received by the light receiving unit 45, the display of the employee calling screen is terminated, the output of the calling signal is terminated, and a remote control ID that can identify the remote controller 9 that has transmitted the calling cancellation signal is output. In the state where the employee calling screen is displayed, when the player operates the call button 43 again, the calling device 4 ends the display of the employee calling screen and ends the output of the calling signal. . In other words, after the player calls the employee by operating the call button 43, the employee who has gone to the calling number has operated the call release button of the remote control 9, or the player presses the call button 43. The call is canceled on the condition that the operation is performed again. Furthermore, in response to the player operating the call button 43 by mistake, the calling device 4 outputs a call canceling signal when an employee who has gone to the machine number being called performs a call canceling operation.

Next, the operation of the above-described game hall management system 1 will be described with reference to FIGS.
The management device 7 periodically performs the call history data recording process shown in FIG. 5 in connection with the present invention. The management device 7 manages the call history data shown in FIG. 6 for each machine number of the gaming machine 2 (the machine number “123” is illustrated in FIG. 6), and when the call history data recording process is started, It is determined whether or not input of a calling signal from the calling device 4 is started (S1). If the management device 7 determines that the input of the call signal has not been started (S1: NO), it ends the call history data recording process and returns.

  Here, when the player who is playing on the corresponding gaming machine 2 operates the calling button 43, the calling device 4 starts displaying the employee calling screen as described above, and displays the corresponding gaming machine 2 as well. Output of an identifiable calling signal is started (an employee calling operation is performed in response to a player's calling operation). Thereafter, the calling device 4 continues to output the call signal until the player operates the call button 43 again or receives the call release signal from the remote controller 9 by the light receiving unit 45. When the management device 7 determines that the input of the call signal from the call device 4 has started (S1: YES), it creates a new record in the call history data (S2), and records the time at that time as the call start time. (S3), and the measurement of the calling time (in units of 1 minute) is started (S4). Then, the management device 7 determines whether or not the input of the calling signal from the calling device 4 is finished (S5), and determines whether or not the jackpot signal is input from the corresponding gaming machine 2 (S6). .

  The management device 7 does not input a jackpot signal from the corresponding gaming machine 2 and the player operates the call button 43 again, or the call release signal from the remote controller 9 is received by the light receiving unit 45, so that the call is received. If it is determined that the input of the call signal from the device 4 has ended (S5: YES), the time at that time is recorded as the call end time (S7), and the time obtained by subtracting the call start time from the call end time is the call time. It is recorded as (elapsed time from the time when the calling device 4 starts the calling operation to the time when the calling device 4 ends, history information) (S8). Then, the management device 7 determines whether or not the remote control ID or the call cancellation signal is input from the calling device 4 for a predetermined time (one minute) starting from the time when the input of the calling signal from the calling device 4 is finished (starting from the point in time). S9 to S11).

  Here, if the employee who has gone to the machine number being called operates the call release button of the remote control 9 and the call release signal transmitted from the remote control 9 is received by the light receiving unit 45, the management device 7 It is determined that the remote control ID is input from the device 4 (S9: YES), the input remote control ID is recorded (S12), and “◯” indicating that the employee has responded is recorded in the column of presence / absence of correspondence (S13). ). If the management device 7 determines that an employee who has gone to the number of the calling machine has performed a call cancel operation and has input a call cancel signal from the call device 4 (S10: YES), a column for presence / absence of correspondence Is recorded with “x” indicating that the employee did not respond (S14), the call history data recording process is terminated, and the process returns. If the management device 7 determines that the predetermined time has elapsed (time up) without inputting either the remote control ID or the call cancellation signal from the call device 4, the call history data recording process is also performed in this case. Exit and return.

  On the other hand, the management device 7 did not finish inputting the call signal from the calling device 4, that is, while the calling device 4 was executing the calling operation, input a jackpot signal from the corresponding gaming machine 2. (S6: YES), “○” is recorded in the jackpot presence / absence column (S15), and “×” (correspondence information) indicating that the employee did not respond is recorded in the correspondence presence / absence column ( S16), the call history data recording process is terminated and the process returns.

  In the example of FIG. 6, the record of history No. 1 indicates that the employee (remote control ID = 1234) corresponds within one minute after the player calls the employee. The record of history No. 2 indicates that the jackpot signal is input within 2 minutes after the player calls the employee, and then the call is canceled and the employee does not correspond. The record of history No. 3 indicates that the employee (remote control ID = 1236) has responded within 5 minutes after the player calls the employee. The record of history No. 4 is a case where the employee (remote controller ID = 1241) performed the call cancel operation within 3 minutes after the player called the employee (the player mistakenly operated the call button 43, It is assumed that there is no employee response). The management device 7 is not limited to managing the call history data for each gaming machine 2, but the call history data for each type (model) of the gaming machine 2, for each gaming machine island, for the entire gaming hall, etc. You may manage by a unit and you may manage for every remote control ID of the remote control 9 which an employee carries.

  Further, the management device 7 aggregates the call history data to manage the call aggregation data shown in FIG. 7 for each machine number of the gaming machine 2 (FIG. 7 also illustrates the machine number “123”). Specifically, the management device 7 counts the number of times that a record has been created as the number of calls (the number of times that the call device 4 has executed a call operation), and the number of times that “○” is recorded in the corresponding / unavailable column as the corresponding number of times. Count, and count the number of times “x” is recorded in the presence / absence column as the number of exclusions. In addition, the management device 7 adds up the accumulated call time as the accumulated call time for the record in which “O” is recorded in the corresponding / not applicable column, and divides the accumulated call time by the number of times of the object. Calculated as the average call time (average value of elapsed time). As with the call history data, the management device 7 is not limited to managing the call total data for each gaming machine 2 as in the case of the call history data, but for each type of gaming machine 2 and for each gaming machine island. It may be managed in any unit such as the entire game hall, or may be managed for each remote control ID of the remote control 9 carried by the employee. Furthermore, the management device 7 manages the call history data and the call total data management in different units, such as managing the call history data for each gaming machine 2 and managing the call total data for each gaming machine island. Also good.

According to the game hall management system 1 described above, the following effects are obtained.
If a jackpot state occurs while the calling device 4 is executing the calling operation due to the player performing the calling operation, the calling device 4 starts the calling operation after excluding the calling operation from the calculation target. The average value of the elapsed time from the time of completion to the time of termination was calculated and output as the average call time. As a result, if the player cancels the call by winning a prize before the employee arrives, the employee responds to the call even if the employee is called with the assistance That is, the average call time can be calculated and output only when the employee responds to the call. It is possible to accurately grasp the elapsed time until the member starts the response (the time the player is waiting for).

The present invention is not limited to the above-described embodiment, and can be modified or expanded as follows. A plurality of modified examples may be combined.
The management device 7 may calculate and output the ratio of the number of correspondences to the number of calls, the ratio of the number of exclusions to the number of calls, and the like.
The calling device 4 may be capable of displaying various game information other than the exemplified game information.
The calling device 4 is not limited to the configuration installed above the gaming machine 2, and may be configured to be installed on the side of the gaming machine 2, for example. It may be installed in such a manner.
The calling device 4 is not limited to a configuration in which a game signal from the gaming machine 2 or the like is input via the relay device 5, but may be configured to directly input a game signal from the gaming machine 2 or the like.
The game medium is not limited to medals and may be a game ball. Further, a completely credit type gaming machine that does not pay out gaming media may be a management target.
A configuration in which a part of processing of the management device 7 is performed by the calling device 4 or the relay device 5 may be employed.

  In the drawings, 1 is a management system for a game hall, 2 is a gaming machine, 4 is a calling device, 7 is a management device, number of calls counting means, elapsed time measuring means, average value calculating means, output means, jackpot detection means, history information Recording means and correspondence information recording means.

Claims (2)

The player wins a lottery lottery in response to the start of the game and starts the variable display of symbols, and stops the variable display in response to the player's stop operation. A plurality of gaming machines that generate advantageous jackpots;
A plurality of calling devices attached to each gaming machine and capable of performing an employee calling operation in response to a player calling operation;
In a management system for a game hall comprising a management device that manages the operating status of each gaming machine and each calling device,
The management device
Call number counting means for counting the number of times the call device has executed a call operation;
An elapsed time measuring means for measuring an elapsed time from the time when the calling device starts the calling operation to the time when the calling device ends.
An average value calculating means for calculating an average value of the elapsed time measured by the elapsed time measuring means;
Output means for outputting the average value calculated by the average value calculating means;
Jackpot detection means for detecting that the jackpot state has occurred while the calling device is performing a calling operation, and
The average value calculating means, when the jackpot detection means detects that the jackpot state has occurred while the calling device is executing a calling action, A management system for a playground characterized by being excluded from the game. History information recording means for recording the elapsed time measured by the elapsed time measuring means as history information each time the calling device starts a call operation;
When it is detected by the jackpot state detection means that the jackpot state has occurred while the calling device is performing a calling operation, it is associated with the history information recorded by the history information recording means, Correspondence information recording means for recording correspondence information indicating that the employee did not respond,
2. The game hall management system according to claim 1, wherein the output means outputs the history information recorded by the history information recording means and the correspondence information recorded by the correspondence information recording means.

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