JP6019921B2 - Ordering system and program - Google Patents

Description

The present invention relates to an ordering system and a program .

  Restaurants such as restaurants and taverns have introduced an ordering system in which the order is sent to the cooking terminal in the kitchen by inputting the order of the food and drink received by the clerk from the customer to the ordering terminal. There are many cases. In such an ordering system, there is a system that manages from the time when cooking of a menu is completed to the time when the menu has been arranged, and prompts the arrangement of menus that have not been arranged for a predetermined time or more after the completion of cooking (for example, , See Patent Document 1). Thereby, it is possible to prevent a delay in the cooking of the cooked menu.

JP 2000-029948 A

By the way, in a restaurant, a customer orders a plurality of menus and the distribution of some menus is completed. However, if one or two of the ordered menus are not distributed, the time passes and the customer The psychological state of may be worried that “unordered menu orders have not passed”. For this reason, when only one remaining item has not been arranged for a certain period of time after other menus have been arranged, we often encounter a case where the customer is prompted to “Do you have an order?”
However, the technique described in Patent Document 1 has a problem that it is not possible to manage a situation where only one item is delayed among a plurality of ordered menus.

The present invention has been made in view of the above points, and an object of the present invention is to provide an ordering system and program capable of preventing a situation in which only one item is delayed after a plurality of ordered menus. There is to do.

The present invention is an ordering system in which an order receiving terminal that receives a menu ordered from a customer, a cooking terminal that gives instructions for cooking the menu received by the order receiving terminal, and a serving terminal are communicably connected, When the order receiving terminal receives from the cooking terminal storage means for storing a menu ordered by a customer and cooking completion data indicating that cooking of the menu is completed, the cooking means is stored in the menu stored in the storage means. The first recording means for recording the time at which the menu is completed, and the distribution completion data indicating that the menu has been distributed from the distribution terminal, the time at which the distribution is completed in the menu stored in the storage means And a second recording means for recording the predetermined order from the time when the arrangement of the menu which the customer has ordered last is completed. If there is an unallocated menu that is a menu that has not been completed even after a lapse of more than a period of time, if cooking of the unallocated menu has not been completed, warning data for prompting cooking of the unallocated menu is displayed on the cooking terminal And when the cooking of the unallocated menu is completed, warning means for transmitting warning data for prompting the unallocated menu to the serving terminal is provided, and the cooking terminal cooks the menu. Input means for inputting the completion of cooking, notification means for notifying the order reception terminal of the cooking completion time of the menu when the completion of cooking is input by the input means, and the warning from the order reception terminal And an output means for performing an output for encouraging cooking of the warned menu when the data is received, the serving terminal confirming that the serving of the menu has been completed. Input means for inputting, notification means for notifying the order reception terminal of the distribution completion time of the menu when the input completion is input by the input means, and receiving the warning data from the order reception terminal, An ordering system, comprising: an output unit that outputs an output prompting the user to arrange the warned menu.
Further, the present invention provides a storage means for storing a menu ordered by a customer, and a cooking completion data indicating that cooking of the menu is completed, and the time when the cooking is completed in the menu stored in the storage means. And a second recording means for recording the time when the distribution is completed in the menu stored in the storage means when receiving the distribution completion data indicating that the menu has been distributed. If there is an unallocated menu that is a menu that has not been allocated even after a predetermined time has elapsed since the allocation completion time of the menu that has been allocated last among the menus ordered by the customer, If cooking has not been completed, warning data prompting cooking of the unallocated menu will be sent, and if cooking of the unallocated menu has been completed, When a warning means for sending warning data for prompting the arrangement of the unallocated menu, a first input means for inputting that the cooking of the menu has been completed, and the completion of cooking being input by the first input means First notification means for notifying the cooking completion time of the menu; and first output means for outputting an output for prompting cooking of the warned menu when receiving warning data for prompting cooking of the unallocated menu Second input means for inputting that the menu has been distributed, and second notification means for notifying the completion time of the menu upon input of the completion of distribution by the second input means. And second output means for outputting, when receiving warning data for prompting distribution of the unallocated menu, an output for prompting distribution of the warned menu. It is a da ring system.
In addition, the present invention provides an order receiving system in which an order receiving terminal that receives a menu ordered from a customer, a cooking terminal that gives a cooking instruction for a menu received by the order receiving terminal, and a serving terminal are communicably connected. When the order receiving terminal computer receives from the cooking terminal storage means for storing the menu ordered by the customer and cooking completion of the menu, the menu stored in the storage means stores the menu. When the first recording means for recording the time when cooking is completed and the arrangement completion data indicating that the arrangement of the menu is completed are received from the arrangement terminal, the arrangement of the menu stored in the storage means is completed. A second recording means for recording the time, and the arrangement of the menu for which the customer has last arranged among the menus ordered by the customer; When there is an unallocated menu that is a menu that has not been cooked even after a predetermined time has elapsed since the completion time, and the cooking of the unallocated menu has not been completed, warning data that prompts cooking of the unallocated menu To the cooking terminal, and when the cooking of the unallocated menu has been completed, the cooking terminal functions as warning means for transmitting warning data to prompt the serving of the unallocated menu to the cooking terminal, Input means for inputting that the cooking of the menu has been completed on the computer of the terminal; and notifying means for notifying the order reception terminal of the cooking completion time of the menu when the completion of cooking is input by the input means When the warning data is received from the order receiving terminal, it functions as an output means for performing an output for prompting cooking of the warned menu. An input means for inputting that the menu has been distributed to the computer of the distribution terminal, and a notification means for notifying the order reception terminal of the distribution completion time of the menu when the completion of the distribution is input by the input means. When the warning data is received from the order receiving terminal, the program is made to function as an output unit that performs an output for prompting distribution of the warned menu.
Further, according to the present invention, when the computer receives storage means for storing a menu ordered by a customer and cooking completion data indicating that cooking of the menu is completed, the cooking is stored in the menu stored in the storage means. A first recording means for recording the completion time and a distribution completion data indicating that the distribution of the menu is completed; a second recording means for recording the time when the distribution is completed in the menu stored in the storage means; If there is an unallocated menu that is a menu that has not been allocated even after a predetermined time has elapsed since the allocation completion time of the menu that has been allocated last among the menus ordered by the customer, When cooking of the unallocated menu has not been completed, warning data for prompting cooking of the unallocated menu is transmitted, and cooking of the unallocated menu is completed A warning means for sending warning data for prompting the arrangement of the unallocated menu, a first input means for inputting that the cooking of the menu has been completed, and that the cooking has been completed by the first input means. When the first notification means for notifying the cooking completion time of the menu and the warning data for prompting cooking of the unallocated menu are received, an output for prompting cooking of the warned menu is performed. A first input means, a second input means for inputting that the menu has been arranged, and a second notification for notifying the arrangement completion time of the menu when the completion of the arrangement is input by the second input means. 2 and a second output means for performing an output for prompting the distribution of the alerted menu upon receiving warning data for prompting the distribution of the unallocated menu. It is because of the program.
In addition, the present invention has been made to solve the above-described problem, and a storage unit that stores a menu ordered by a customer, and a record that records a time when cooking of the menu stored in the storage unit is completed. And when there is a menu that has not been cooked even after a predetermined time has elapsed since the time of the menu that has been cooked last, among the menus ordered by the customer, the cooking of the menu that has not been cooked is cooked An ordering system comprising a warning means for prompting and a warning means.

  According to the present invention, when there is a menu (uncooked menu) that has been cooked from the last time the customer's menu was cooked and cooking has not been completed after a predetermined time has elapsed, the cooking prompt for the uncooked menu is provided. Therefore, this uncooked menu can be cooked with priority. As a result, it is possible to prevent a situation in which only one item is delayed after a plurality of ordered menus. In addition, customers' concerns can be resolved by taking advantage of the cooking delay menu warning function.

  Further, the present invention is an ordering system in which in the above-described ordering system, an order receiving terminal that receives a menu order and a cooking terminal that performs a cooking instruction for a menu received by the order receiving terminal are communicably connected. When the order receiving terminal receives from the cooking terminal storage means for storing a menu ordered by a customer and cooking completion data indicating that cooking of the menu is completed, the order receiving terminal stores the menu in the menu stored in the storage means. When there is a recording means for recording the time at which cooking is completed, and a menu in which cooking has not been completed even after a predetermined time has elapsed from the cooking completion time of the menu that has been cooked last among the menus ordered by the customer, Warning means for sending warning data for prompting cooking of a menu that has not been cooked to the cooking terminal; The cooking terminal inputs an input means that the cooking of the menu is completed, and a notification for notifying the order reception terminal of the cooking completion time of the menu when the cooking completion is input by the input means. Means and an output means for outputting, when receiving the warning data from the order receiving terminal, prompting cooking of the warned menu.

  According to the present invention, when there is a menu (uncooked menu) that has been cooked from the last time the customer's menu was cooked and cooking has not been completed after a predetermined time has elapsed, the cooking prompt for the uncooked menu is provided. Therefore, this uncooked menu can be cooked with priority. As a result, it is possible to prevent a situation in which only one item is delayed after a plurality of ordered menus. In addition, customers' concerns can be resolved by taking advantage of the cooking delay menu warning function.

  In the above-described ordering system, the present invention is configured so that an order receiving terminal that accepts a menu ordered by a customer, a cooking terminal that gives instructions for cooking the menu accepted by the order receiving terminal, and a serving terminal are communicably connected. When the order receiving terminal receives from the cooking terminal storage means for storing a menu ordered by a customer and cooking completion data indicating that cooking of the menu has been completed, the storage means The first recording means for recording the time when the cooking is completed is received in the menu stored in the storage device, and the distribution completion data indicating that the distribution of the menu is completed is received from the distribution terminal. A second recording means for recording a time at which the arrangement is completed in the menu, and an arrangement at the end of the menu ordered by the customer; If there is an unallocated menu that is a menu that has not been allocated even after a predetermined time has elapsed since the completion time of the allocated menu, if the cooking of the unallocated menu has not been completed, Warning means for sending cooking warning data to the cooking terminal, and when cooking of the unallocated menu has been completed, warning means for transmitting warning data for prompting the unallocated menu to the cooking terminal; The cooking terminal has an input means for inputting that the cooking of the menu has been completed, and a notification for notifying the order reception terminal of the cooking completion time of the menu when the cooking means has been input by the input means. Means and an output means for performing an output for prompting cooking of the warned menu when receiving the warning data from the order receiving terminal, The input terminal for inputting that the distribution of the menu is completed, and a notification means for notifying the order reception terminal of the distribution completion time of the menu when the input is completed by the input means, And an output means for outputting an output for prompting distribution of the warned menu when the warning data is received from the order receiving terminal.

  According to the present invention, when there is a menu that has been timed from the last time the customer's menu is served and has not yet been arranged even after a predetermined time has elapsed (unallocated menu), cooking or serving of the unallocated menu Therefore, it is possible to preferentially cook or serve this unallocated menu. As a result, it is possible to prevent a situation in which only one item is delayed after a plurality of ordered menus. In addition, customers' anxieties can be resolved by using the warning function of the late menu for serving customers.

  Further, the present invention is characterized in that the ordering system includes a history storage unit that stores a history of the menu and time urged by the warning unit.

  According to the present invention, since the history of warning data is stored, by utilizing this data, it is possible to grasp which menu is often used for prompting in which time zone. It can be linked to the improvement of the cooking order.

  Further, according to the present invention, in the above-described ordering system, the warning means is a menu ordered at different times from the same customer, and the difference between the ordered times is within a predetermined time. It is characterized by considering it as one order.

  According to the present invention, even if the orders are different, an order placed within the predetermined time from the same customer is regarded as one order, so only one item is selected from the menus included in a plurality of orders made by the same customer. It is possible to prevent a situation in which they are lately served.

  According to the present invention, if there is a menu (uncooked menu) that has been cooked from the last time the customer's menu was cooked and cooking has not been completed after a predetermined time has elapsed, the cooking prompt for the uncooked menu is provided. Therefore, this uncooked menu can be cooked with priority. As a result, it is possible to prevent a situation in which only one item is delayed after a plurality of ordered menus. In addition, customers' concerns can be resolved by taking advantage of the cooking delay menu warning function.

It is the figure which showed the system block diagram in the ordering system which is the 1st Embodiment of this invention. It is a block diagram which shows the structure of the order reception terminal in 1st Embodiment. It is a figure which shows an example of the order data file which the order reception terminal in 1st Embodiment memorize | stores. It is a figure which shows an example of the menu file which the order reception terminal in 1st Embodiment memorize | stores. It is a block diagram which shows the structure of the order input terminal in 1st Embodiment. It is a block diagram which shows the structure of the cooking terminal in 1st Embodiment. It is a flowchart which shows operation | movement of the order reception terminal in 1st Embodiment. It is a flowchart which shows operation | movement of the cooking terminal in 1st Embodiment. It is the figure which showed the system block diagram in the ordering system which is the 2nd Embodiment of this invention. It is a block diagram which shows the structure of the order reception terminal in 2nd Embodiment. It is a figure which shows an example of the order data file which the order reception terminal in 2nd Embodiment memorize | stores. It is a block diagram which shows the structure of the layout terminal in 2nd Embodiment. It is a block diagram which shows the structure of the cooking terminal in 2nd Embodiment. It is an example of the slip screen displayed in the cooking terminal in a 2nd embodiment. It is a flowchart which shows operation | movement of the order reception terminal in 2nd Embodiment. It is a flowchart which shows operation | movement of the layout terminal in 2nd Embodiment. It is an example of the warning screen displayed in the layout terminal in 2nd Embodiment.

Hereinafter, embodiments for carrying out the present invention will be described in detail with reference to the drawings.
[First embodiment]
First, a first embodiment of the present invention will be described.
FIG. 1 is a diagram showing a system configuration diagram in the ordering system according to the present embodiment. The ordering system includes an order receiving terminal 110, an order input terminal 120, a wireless transceiver 140, a POS (Point Of Sale) terminal 150, a cooking terminal 160, and a wired LAN (Local Area Network) 170. Is done.

  The order reception terminal 110 is a computer that is installed in an office such as a restaurant and manages the table order system. Here, the order reception terminal 110 collects order data generated based on information input to the order input terminal 120 from the order input terminal 120 and manages it as an order data file for each customer. The order data includes contents ordered by the customer from the menu. The order receiving terminal 110 transmits order data to the cooking terminal 160 to print the cooking instruction slip in order to inform the cooking operator of the contents of the order. Further, the order reception terminal 110 transmits the order data to the POS terminal 150 so that each customer can be accounted for. The order receiving terminal 110 has a wired LAN communication function, and the order receiving terminal 110 is communicably connected to the wireless transceiver 140, the POS terminal 150, and the cooking terminal 160 via the wired LAN 170 installed in the restaurant. ing. For example, TCP / IP (Transmission Control Protocol / Internet Protocol) is used as a communication method of the wired LAN 170, and communication between devices can be performed at a data transfer rate of several tens to 100 Mbps. Further, the order reception terminal 110 can communicate with an external network such as the Internet. For example, a data management server (not shown) installed at the head office of a restaurant chain can connect all stores from the order reception terminal 110 of each store via this external network. The sales information may be collected and managed.

  The order input terminal 120 is a portable terminal device that inputs a menu to be ordered by a customer and transmits it to the order receiving terminal 110 as order data, and has a pen-shaped appearance. At the tip of the pen type, a code reader for reading a code written in a menu code book is provided. A code corresponding to each menu is printed in the menu code book. The menu is input by causing the code reader to read the code on the menu code book. The order data input and transmitted by the order input terminal 120 is received by the wireless transceiver 140 and transmitted to the order reception terminal 110 through the wired LAN 170.

  For communication between the order input terminal 120 and the wireless transceiver 140, for example, a wireless communication system such as ZigBee (registered trademark) is used. Here, ZigBee (registered trademark) is one of the short-range wireless communication standards. The data transfer speed is low and the transmission distance is short, but the power consumption is low and the communication equipment can be easily reduced in cost. It is known as a communication standard. Since the order data of restaurants has a small capacity, there is an advantage that the wireless device of the system can be configured at low cost by using ZigBee (registered trademark).

  Further, the order input terminal 120 holds voice data for notifying the menu information describing the menu name of each menu, the cooking method and ingredients related to the menu by voice. When a menu is input to the order input terminal 120, the corresponding menu name and menu information are notified by voice.

  When not in use, the order input terminal 120 is attached to the cradle. The cradle connects the attached order input terminal 120 to the cooking terminal 160 via a USB (Universal Serial Bus) so as to be communicable, and the voice data in the attached order input terminal 120 is transferred from the order receiving terminal 110 to the cooking terminal. This is a connection device that can be updated via 160. The cradle is provided with a total of 30 mounting openings for mounting the order input terminal 120, for example, 3 columns in the vertical direction and 10 columns in the horizontal direction. A USB connector and a charging terminal are provided at the back of each mounting opening. The cradle is also provided with a USB terminal for connecting to the cooking terminal 160, and the USB terminal and each of the USB connectors are branched and connected by a built-in USB hub. Further, the cradle has an AC cable, and this AC cable is connected to an external AC power supply so that the order input terminal 120 can be charged from the charging terminal by a charging circuit built in the cradle.

  The cooking terminal 160 is a printer that is installed in or near a restaurant kitchen and prints the contents of the ordered menu as a cooking instruction slip. The order data indicating the ordered menu is transmitted from the order input terminal 120 to the order reception terminal 110 for processing, and is transmitted from the order reception terminal 110 to the cooking terminal 160 through the wired LAN 170. The printed cooking instruction slip is handed to the kitchen cooking worker, and the ordered menu dish is cooked.

  The cooking terminal 160 is provided with a USB port for performing USB communication, and the USB port and the USB terminal of the cradle can be connected with a USB cable. The cooking terminal 160 has a function of mutually converting data communicated via the LAN and data communicated via the USB, whereby the order receiving terminal 110 and the order input terminal 120 attached to the cradle are connected. It is possible to communicate with.

  The POS terminal 150 is a terminal device that is installed in the vicinity of an entrance of a restaurant and used for customer payment. Accounting information, such as the payment amount and the items to be written on the receipt (name of the food / drink menu, its quantity, date, etc.) required for the payment, is ordered when the order input terminal 120 instructs the accounting. The data is transmitted from the reception terminal 110 to the POS terminal 150 through the wired LAN 170. The POS terminal 150 outputs the sent accounting information as a screen display or prints it out as a receipt from an output device such as a display for display or a printer.

  The wireless transceiver 140 communicates with the order input terminal 120 wirelessly, and transmits information input at the order input terminal 120 to the order receiving terminal 110 via the wired LAN 170.

FIG. 2 is a block diagram showing a configuration of the order receiving terminal 110 in the present embodiment.
The order reception terminal 110 includes a communication unit (communication unit) 111, a control unit (recording unit, warning unit) 112, a storage unit (storage unit) 113, and a timer unit 114 that measures the passage of time. Is done.
The control unit 112 controls the order receiving terminal 110 in an integrated manner. For example, the control unit 112 adds the order data received from the order input terminal 120 to the order data file stored in the storage unit 113. The order data includes the name and number of menu items ordered by the customer, the table number, and the like. Further, the control unit 112 transmits a cooking instruction including the order data received from the order input terminal 120 to the cooking terminal 160 via the communication unit 111 to print the cooking instruction slip. The cooking instruction includes order data and an order number of the order data. Further, when the communication unit 111 receives cooking completion data indicating that the cooking of the menu is completed, the control unit 112 writes the received time in the order data file as the cooking completion time of the menu of the cooking completion data. The cooking completion data includes the order number and product name of the menu for which cooking has been completed. In addition, the control unit 112 is a menu in which cooking is not completed even if a predetermined time or more has elapsed from the cooking completion time of the menu that has been cooked last in the customer's order (hereinafter referred to as final cooking completion time) ( If there is an uncooked menu), warning data prompting cooking of the uncooked menu is transmitted to the cooking terminal 160. Here, the predetermined time in this embodiment is the monitoring time of the uncooked menu. The warning data includes the order number and product name of the uncooked menu.

The communication unit 111 communicates with other devices (for example, the order input terminal 120 or the cooking terminal 160) via the wired LAN 170.
The storage unit 113 stores an order data file and a menu file including a monitoring time for each menu. Details of the order data file and the menu file stored in the storage unit 113 will be described later.

FIG. 3 is a diagram illustrating an example of an order data file stored in the order receiving terminal 110 according to the present embodiment.
In the order data file, product name, number, table number, order number, order time, cooking completion time, status, and data to be monitored are recorded. As for the order number, one number that does not overlap with another is assigned to one order, and if the same customer places an additional order later, another number different from that at the time of the first order is assigned. Specifically, the order number is composed of a set of “transaction number”-(branch number) (for example, 1234-01, 1234-02) of a transaction number and a branch number assigned to each customer. For example, when the same customer places an additional order, if the previous order number is “1234-01”, the order number of the additional order is “1234-02” so that the branch number is a sequential number. It is. The product name is the name of the ordered menu, and the number is the quantity of the ordered menu. Table No is a table number. The table number, product name, and number data are sent from the order input terminal 120 each time an order is placed. The order time is the time when the order receiving terminal 110 receives data related to the order. The cooking completion time is the time when cooking of the ordered menu is completed, and the time when the cooking completion data sent from the cooking terminal 160 is received when cooking is completed is recorded. The status represents the cooking status of the ordered menu. The contents of the status are “cooking” when ordered from the order input terminal 120, and “cooked” when the cooking terminal 160 is notified that cooking has been completed. The monitoring target is the time (monitoring time) for monitoring the ordered menu, and the unit is minutes. The monitoring time of the ordered menu from the menu file is set as the monitoring target. The monitoring target “0” indicates that there is no monitoring time for the menu. The control unit 112 does not monitor a menu whose monitoring target is “0”. That is, the control unit 112 does not transmit the warning data for the menu whose monitoring target is “0”.

  Note that the monitoring target may be classified as monitoring or not monitoring, and the monitoring time of the menu to be monitored may be set to the same time. In this case, the monitoring target may be provided with a flag indicating whether to monitor or not to monitor instead of the monitoring time.

  FIG. 4 is a diagram illustrating an example of a menu file stored in the order receiving terminal 110 according to the present embodiment. In the menu file, name, price, and monitoring time data are recorded for each item. The item is identification information for specifying the menu, the name is the name of the menu item, and the price is the price of the menu item. The monitoring time is set to the time from the completion of cooking of the previous menu to the completion of cooking of the menu.

FIG. 5 is a block diagram showing the configuration of the order input terminal 120 in this embodiment.
The order input terminal 120 includes a CPU (Central Processing Unit) 201, a ROM (Read Only Memory) 202, a RAM (Random Access Memory) 203, a code reader 204, a voice synthesis circuit 205, a volume adjustment circuit 205a, The speaker 206, the wireless communication unit 207, the USB-I / F 208, the battery 209, and the LED indicator 210 are configured. These units are connected by a bus.

  The CPU 201 is a central processing unit that controls each unit of the order input terminal 120 and loads and executes a predetermined program from the ROM 202. The ROM 202 is a storage unit that stores various programs executed by the CPU 201. The RAM 203 is a storage unit having a file storage area for storing the aforementioned menu file, audio data, and the like, and a temporary storage area for temporarily storing data to be called and used by the CPU 201 during operation. In the temporary storage area, the unique ID number of the order input terminal 120, the menu code (item code) read by the code reader 204, the order number of the menu, the accounting command code, the table number code, the person in charge (customer service) code Furthermore, sound volume control information for instructing a sound volume level when outputting sound data as sound is stored.

  The code reader 204 is an infrared reader that reads various codes such as menu codes, function keys, and accounting command codes that are printed so that they are not visible at a glance, superimposed on the character display portion of the menu code book. It is provided at the tip of the pen of the input terminal 120. When the code reader 204 is applied to a predetermined location in the menu code book or the predetermined location is traced, the code printed at that location is input (read).

  The voice synthesis circuit 205 is a digital circuit that synthesizes a voice waveform from voice data read from the RAM 203 and outputs the synthesized voice waveform to the volume adjustment circuit 205a. The sound volume adjustment circuit 205 a is a digital circuit that adjusts the sound from the sound synthesis circuit 205 to a sound volume level corresponding to the sound volume control information set in the temporary storage area of the RAM 203 and outputs the sound volume to the speaker 206. When a menu is input from the code reader 204, a voice related to the menu is synthesized by the voice synthesis circuit 205 and adjusted to a desired volume level by the volume adjustment circuit 205a. Sound is generated.

The wireless communication unit 207 is a communication device based on ZigBee (registered trademark) that performs wireless communication of order data with the wireless transceiver 140.
The USB-I / F 208 is a communication interface that is connected to a USB connector at the back of the mounting opening when mounted on the cradle and performs communication for updating audio data in the RAM 203.
The battery 209 is a rechargeable built-in battery that supplies power to each part of the order input terminal 120, and is charged when it is mounted on the cradle. The battery remaining amount of the battery 209 is displayed on the LED indicator 210.

FIG. 6 is a block diagram illustrating a configuration of the cooking terminal 160 in the present embodiment.
The cooking terminal 160 includes a CPU (notification unit) 161, a ROM 162, a RAM 163, an operation unit 164, a communication unit (communication unit) 165, a display unit 166, a reading unit (input unit) 167, and a printing unit ( Output means) 168. These units are connected by a bus.
The CPU 161 is a central processing unit that controls each unit of the cooking terminal 160 and loads and executes a predetermined program from the ROM 162. For example, when the reading unit 167 reads a code for a menu for which cooking has been completed, the CPU 161 transmits cooking completion data for the menu to the order receiving terminal 110.
The ROM 162 is a storage unit that stores various programs executed by the CPU 161. The RAM 163 is a storage unit having a file storage area for storing order data and the like, and a temporary storage area for temporarily storing data used by the CPU 161 during operation.

The operation unit 164 includes various buttons, a touch panel, and the like, and receives operation input from a store clerk. The communication unit 165 communicates with other devices (for example, the order reception terminal 110) via the wired LAN 170. The display unit 166 includes a liquid crystal display and the like, and presents information to the store clerk. The reading unit 167 is a scanner that reads a code such as a barcode. For example, the reading unit 167 reads a code of a menu for which cooking has been completed.
The printing unit 168 is a printer that prints a cooking instruction slip. A code indicating each ordered menu (for example, a bar code indicating a menu order number and a product name) is printed on the cooking instruction slip. Further, when receiving the warning data from the order receiving terminal 110, the printing unit 168 prints and outputs a slip that prompts cooking of the uncooked menu of the warning data.

Next, the operation of the ordering system having the above-described configuration will be described.
FIG. 7 is a flowchart showing the operation of the order receiving terminal 110 in the present embodiment.
First, the control unit 112 determines whether or not order data has been received from the order input terminal 120 (step S101).
When receiving the order data (step S101: Yes), the control unit 112 newly adds the customer order data to the order data file (step S102). Specifically, the control unit 112 first assigns an order number to the order data. Then, the control unit 112 adds a record including the product name, the number, the table number, the order time, and the assigned order number included in the received order data to the order data file. At this time, the control unit 112 reads the monitoring time of each menu from the menu file, records the monitoring time read symmetrically of the added record, and records “cooking” in the status.
Subsequently, the control unit 112 transmits a cooking instruction including the order number, table number, menu item name, and number of the added order data to the cooking terminal 160 via the communication unit 111 and prints the cooking instruction slip. An instruction is given (step S103). In addition, the control unit 112 transmits these data to the POS terminal 150 for the settlement process. Thereafter, the process returns to step S101.

On the other hand, when the order data is not received in step S101 (step S101: No), the process proceeds to step S111.
Control unit 112 determines whether or not cooking completion data has been received from cooking terminal 160 (step S111). When the cooking completion data is received (step S111: Yes), the control unit 112 records the current time at the cooking completion time corresponding to the order number and the product name included in the received cooking completion data in the order data file. (Step S112), “cooked” is recorded in the status. Thereafter, the process returns to step S101.

  On the other hand, if the cooking completion data has not been received from the cooking terminal 160 (step S111: No), the control unit 112 has, for each customer, whether there is an uncooked menu whose monitoring time has elapsed since the last cooking completion time. Is determined (step S121). Of the data example shown in FIG. 3, a customer whose order number is “1001-01” will be described as an example. Specifically, first, the control unit 112 selects the item name “C” (uncooked menu) whose status is “cooking” and the monitoring target “15” from the menu of the order number “1001-01”. Obtain from the order data file. Next, the control unit 112 reads the latest cooking completion time (last cooking completion time) “19:20” from the order data file among the menus with the same order number “1001-01” as the uncooked menu. Then, the control unit 112 determines, based on the difference between the final cooking completion time and the current time, whether the read-out monitoring target “15 minutes” or more has elapsed since the final cooking completion time. For example, when the current time is “19:50”, since “20 minutes” has elapsed since the last cooking completion time, the monitoring target “15 minutes” or more has elapsed since the last cooking completion time. On the other hand, when the current time is “19:30”, only “10 minutes” has elapsed since the last cooking completion time, and therefore, the monitoring target “15 minutes” or more has not elapsed since the last cooking completion time.

  When there is an uncooked menu for which the monitoring time has elapsed from the final cooking completion time (step S121: Yes), the control unit 112 transmits warning data for prompting cooking of the uncooked menu to the cooking terminal 160 (step S121). S122). The warning data includes the order number and product name of the uncooked menu. Thereafter, the process returns to step S101. In the above-described example, when the time becomes “19:35 (last cooking completion time“ 19:20 ”+ monitoring target“ 15 minutes ”)”, the control unit 112 sends the warning data of the item “C” to the cooking terminal 160. Send.

  On the other hand, when there is no uncooked menu whose monitoring time has elapsed since the last cooking completion time (step S121: No), the control unit 112 performs other processing (step S131) and returns the processing to step S101. Examples of other processes include various setting processes and maintenance processes.

FIG. 8 is a flowchart showing the operation of the cooking terminal 160 in the present embodiment.
First, the CPU 161 determines whether or not a cooking instruction has been received from the order receiving terminal 110 (step S301).
When receiving the cooking instruction (step S301: Yes), the CPU 161 causes the printing unit 168 to print the cooking instruction slip based on the cooking instruction (step S302). Specifically, the CPU 161 causes the order number, item name, number, table number, and code indicating the menu included in the cooking instruction to be printed on the cooking instruction slip. Thereafter, the process returns to step S301. Thereby, the cooking instruction to the kitchen is performed. When the menu is completed in the kitchen, the person in charge of cooking causes the reading unit 167 provided in the cooking terminal 160 to read the code printed on the cooking instruction slip.

On the other hand, when a cooking instruction is not received in step S301 (step S301: No), the process proceeds to step S311.
The CPU 161 determines whether the reading unit 167 has read the menu code from the cooking instruction slip (step S311). When CPU 161 reads the menu code (step S311: Yes), CPU 161 transmits cooking completion data indicating that cooking of the read menu is completed to order receiving terminal 110 (step S312). The cooking completion data includes the read order number and item name of the menu. Thereafter, the process returns to step S301.

  On the other hand, when the order number has not been read (step S311: No), the CPU 161 determines whether or not warning data for an uncooked menu has been received from the order reception terminal 110 (step S321). When the CPU 161 receives the warning data for the uncooked menu (step S321: Yes), the CPU 161 causes the printing unit 168 to print a slip for urgently completing the cooking of the uncooked menu indicated by the warning data (step S322). Specifically, the CPU 161 causes the printing unit 168 to output a slip printed with the order number of the uncooked menu, the product name, the number, and “Urgent” or “Emergency” highlighted in capital letters. Thereafter, the process returns to step S301.

  On the other hand, if the CPU 161 has not received warning data for the uncooked menu (step S321: No), the CPU 161 executes other processing (step S331) and returns the processing to step S301. Examples of other processes include various setting processes and maintenance processes.

  As described above, according to the present embodiment, the cooking time is measured from the final cooking completion time, and when there is an uncooked menu whose monitoring time has passed, cooking is prompted. As a result, it is possible to prevent a situation where only the remaining one of the ordered menus is delayed and the customer's anxiety can be resolved.

[Second Embodiment]
Next, a second embodiment of the present invention will be described.
FIG. 9 is a diagram showing a system configuration diagram in the ordering system according to the present embodiment. The ordering system according to the present embodiment includes an order receiving terminal 410 instead of the order receiving terminal 110, a serving terminal 420 instead of the order input terminal 120, and a wireless transceiver 140 in the configuration of the ordering system shown in FIG. A wireless LAN access point 440 and a cooking terminal 460 instead of the cooking terminal 160. In addition, the same code | symbol is attached | subjected to the structure similar to the ordering system shown in FIG. 1, and the description is abbreviate | omitted.

The order reception terminal 410 is a computer that is installed in an office such as a restaurant and manages the table order system. In addition to the function of the order reception terminal 110 in the first embodiment, the order reception terminal 410 completes the distribution even if a predetermined time or more has elapsed from the distribution completion time of the menu in which the last distribution of the customer's order has been completed. If there is a menu that has not been prepared (hereinafter referred to as an unallocated menu), if the cooking of the unallocated menu has not been completed, warning data prompting cooking of the unallocated menu is transmitted to the cooking terminal 460, and When cooking of the serving menu has been completed, it has a function of transmitting warning data for prompting the serving of the unsorted menu to the serving terminal 420.
The distribution terminal 420 is a PDA (Personal Digital Assistants) terminal having a function of inputting that the distribution of the menu is completed in addition to the function of the order input terminal 120 in the first embodiment.
The cooking terminal 460 is a monitor that displays a slip screen on which a menu indicated by the order data is presented in response to receiving the order data from the order receiving terminal 410.

FIG. 10 is a block diagram illustrating a configuration of the order receiving terminal 410 in the present embodiment.
The order receiving terminal 410 includes a communication unit (communication unit) 411, a control unit (first recording unit, second recording unit, warning unit) 412, a storage unit (storage unit) 413, and time elapsed. And a timer unit 414.
The control unit 412 controls the order receiving terminal 410 in an integrated manner. For example, the control unit 412 has the following functions in addition to the functions of the control unit 112 in the first embodiment. When the communication unit 411 receives cooking completion data that is data indicating that cooking has been completed, the control unit 412 writes the received time in the order data file as the cooking completion time of the menu of the cooking completion data. In addition, when the communication unit 411 receives the distribution completion data that is data indicating that the distribution is completed, the control unit 412 writes the received time in the order data file as the distribution completion time of the menu of the distribution completion data. The distribution completion data includes the order number and product name of the menu for which the distribution has been completed. In addition, when there is an unallocated menu that has not been allocated even after a predetermined time has elapsed since the allocation completion time of the menu that has been allocated last in the customer's order, the control unit 412 cooks the unallocated menu. Is not completed, the warning data for prompting the cooking of the unallocated menu is transmitted to the cooking terminal 460, and when the cooking of the unallocated menu is completed, the warning data for prompting the allocation of the unallocated menu is completed. Is transmitted to the serving terminal 420. The predetermined time in the present embodiment is the monitoring time of the unallocated menu. Further, the warning data includes the order number of the unallocated menu, the product name, and the table number.

The communication unit 411 communicates with other devices (for example, the serving terminal 420 or the cooking terminal 460) via the wired LAN 170.
The storage unit 413 stores an order data file and a menu file. Details of the order data file stored in the storage unit 413 will be described later. The menu file stored in the storage unit 413 is the same as that in the first embodiment.

FIG. 11 is a diagram illustrating an example of an order data file stored in the order receiving terminal 410 according to the present embodiment.
In the order data file, product name, number, table number, order number, order time, cooking completion time, serving completion time, status, and monitoring target data are recorded. The distribution completion time is the time when the distribution of the ordered menu is completed, and the time when the distribution completion data sent from the distribution terminal 420 is received when the distribution is completed is recorded. The status represents the status of the ordered menu. The contents of the status are “Cooking” when ordered from the serving terminal 420, “Cooked” when the cooking terminal 460 is notified that cooking is completed, and the serving terminal 420 has completed the serving. Is notified, it is “already distributed”. Since the other items are the same as those of the order data file in the first embodiment, description thereof is omitted.

FIG. 12 is a block diagram showing the configuration of the catering terminal 420 in the present embodiment.
The serving terminal 420 includes a CPU (notification unit) 121, a ROM 122, a RAM 123, a liquid crystal touch panel (input unit, output unit) 124, a wireless communication unit (communication unit) 125, an antenna 126, and an audio output unit 127. The speaker 128 and the clock unit 129 are included. These units are connected by a bus.

The CPU 121 is a central processing unit that controls each unit of the layout terminal 420 and loads and executes a predetermined program from the ROM 122. For example, when it is input that a menu has been arranged, the CPU 121 transmits distribution completion data indicating that the distribution of the menu has been completed to the order receiving terminal 410. The ROM 122 is a storage unit that stores various programs executed by the CPU 121. The RAM 123 is a storage unit having a file storage area for storing the aforementioned menu file and the like, and a temporary storage area for temporarily storing data to be called and used by the CPU 121 during operation.
The liquid crystal touch panel 124 is configured by combining a liquid crystal display device and a touch panel. An operation screen when the store clerk operates the serving terminal 420, a message that informs the store clerk that cooking has been completed in the kitchen, and a customer's food and drink A notification message or the like for notifying the store clerk that the notification setting time set as the time for the completion of the notification is reached is displayed. The liquid crystal touch panel 124 can perform a touch operation on an image displayed on the liquid crystal display device by combining the touch panel and the liquid crystal display device. For example, the liquid crystal touch panel 124 receives an input indicating that a menu has been arranged. In addition, when the warning data is received from the order receiving terminal 410, the liquid crystal touch panel 124 displays a message prompting the user to arrange the received warning data menu.

  The wireless communication unit 125 is connected to the access point 440 by the antenna 126 by a wireless LAN method, and performs data communication with the order receiving terminal 410. The audio output unit 127 reproduces the corresponding audio data and performs audio notification from the speaker 128. The clock unit 129 measures the passage of time.

FIG. 13 is a block diagram illustrating a configuration of the cooking terminal 460 in the present embodiment.
The cooking terminal 460 includes a CPU (notification unit) 461, a ROM 462, a RAM 463, an operation unit 464, a communication unit (communication unit) 465, and a display unit with touch panel (input unit, output unit) 466. Is done. These units are connected by a bus.
The CPU 461 is a central processing unit that controls each unit of the cooking terminal 460 and loads and executes a predetermined program from the ROM 462. For example, when the completion of cooking of the menu is input, the CPU 461 transmits cooking completion data indicating that the cooking of the menu is completed to the order receiving terminal 410. The ROM 462 is a storage unit that stores various programs executed by the CPU 461. The RAM 463 is a storage unit having a file storage area for storing order data and the like, and a temporary storage area for temporarily storing data used and called by the CPU 461 during operation.

  The operation unit 464 includes various buttons, a touch panel, and the like, and accepts operation input from a store clerk. The communication unit 465 communicates with other devices (for example, the order reception terminal 410) via the wired LAN 170. The display unit with touch panel 465 is configured by combining a touch panel and a display unit such as a liquid crystal display device, and displays a slip screen and the like to be described later. The display unit with touch panel 465 can perform a touch operation on the image displayed on the display unit by combining the touch panel and the display unit. For example, the display unit with touch panel 465 receives an input indicating that cooking of the menu has been completed. In addition, when the warning data is received from the order receiving terminal 410, the display unit with touch panel 465 displays a display prompting cooking of the menu of the warning data.

FIG. 14 shows an example of a slip screen 600 displayed on the cooking terminal 460 in the present embodiment.
The cooking terminal 460 displays a slip screen 600 instead of outputting the cooking instruction slip. In the example of the slip screen 600 shown in this figure, six slip areas 610 (610A, 610B, 610C, 610D, 610E, 610F) from the first to the sixth are arranged. Each of these slip areas 610 is an area where one or more menus included in one slip are presented. The menu presented in this way indicates that the order has already been confirmed.

  Note that the seventh and subsequent slip areas 610 can be displayed as a screen of the next page by performing a touch operation on the feed button 620 a displayed on the lower right side of the slip screen 600. When the return button 620b is operated from the state where the screen of the next page is displayed, the screen of the previous page can be returned.

  In the slip area 610, a header area 611, one or more menu areas 612, a feed button 613a and a return button 613b are arranged. The header area 611 shows the elapsed time from the time when the menu order in the corresponding slip is confirmed, the in-store food and drink category, and the order number. When the CPU 461 of the cooking terminal 460 receives the warning data of the unallocated menu from the order reception terminal 410, the CPU 461 issues a warning by setting the color of the portion where the elapsed time is displayed in the header area 611 to, for example, red.

  The menu area 612 corresponds to one of the menus included in the corresponding slip and is an area for presenting the corresponding menu. In addition, the menu area 612 indicates whether cooking has been completed by changing the mode of the background color. In the example of FIG. 14, the background color of the menu area 612 in the slip area 610A is different from the remaining slip areas 610B to 610F, so that the menus “orange” and “ramen” in the slip area 610A have been cooked. It is shown that there is. In addition, when one set of customers orders multiple times, a space (separator) is displayed between each order (orders having the same transaction number but different branch numbers). Since “orange” and “ramen” in the slip area 610A are menus ordered by the same customer at different times, a separator is inserted between “orange” and “ramen”. The store clerk inputs that cooking has been completed by touching the menu area 612. When the menu area 612 is touched, the CPU 461 of the cooking terminal 460 transmits cooking completion data of the touched menu to the order receiving terminal 410 and changes the background color of the menu on the slip screen 600.

  The feed button 613 a is a button for performing an operation for displaying the next page in the same slip area 610 when the number of menus to be presented exceeds the maximum displayable number of the menu area 612 in the slip area 610. That is, the next page in the slip area 610 is displayed by performing a touch operation on the feed button 613a. The return button 613b is a button for performing an operation of displaying the previous page in the same slip area 610.

Next, the operation of the ordering system having the above-described configuration will be described.
FIG. 15 is a flowchart showing the operation of the order receiving terminal 410 in the present embodiment.
The processing from step S501 to S512 is the same as the processing from step S101 to S112 shown in FIG.

When the cooking completion data has not been received from the cooking terminal 460 (step S511: No), the control unit 412 determines whether or not the cooking completion data has been received from the serving terminal 420 (step S521).
When receiving the distribution completion data (step S521: Yes), the control unit 412 records the current time at the distribution completion time corresponding to the order number and the product name included in the received distribution completion data in the order data file ( Step S522), “allocated” is recorded in the status. Thereafter, the process returns to step S501.

On the other hand, if the control unit 412 has not received the distribution completion data from the distribution terminal 420 (step S521: No), whether or not there is an unallocated menu for each customer that has exceeded the monitoring time from the final distribution completion time. Is determined (step S531).
When there is an unallocated menu for which the monitoring time has elapsed from the final allocation completion time (step S531: Yes), the control unit 412 determines whether or not the status of the unallocated menu is cooked (step S532). ).
When the unallocated menu has been cooked (step S532: Yes), the control unit 412 transmits warning data of the unallocated menu to the layout terminal 420 (step S533). Thereafter, the process returns to step S501.
On the other hand, the control part 412 transmits the warning data of the said uncooked menu to the cooking terminal 460, when the uncooked menu is not cooked (step S532: No) (step S534). Thereafter, the process returns to step S501.

  This will be specifically described with reference to the data example shown in FIG. For example, in the order number “1001-01”, the product name “A” has been distributed to “19:20”, the product name “B” has been cooked to “19:20”, and the product name “C” is Cooking has not been completed yet after ordering. At this time, when the time becomes “19:30 (final arrangement completion time“ 19:20 ”+ B monitoring target“ 10 minutes ”)” with the state shown in FIG. Is sent to the serving terminal 420. Then, when the time becomes “19:35 (final arrangement completion time“ 19:20 ”+ C monitoring target“ 15 minutes ”)” with the state shown in FIG. Warning data prompting completion of cooking is transmitted to the cooking terminal 460. On the other hand, as shown in FIG. 11B, when the arrangement of the product name “B” is completed at “19:25”, the control unit 412 sets the time to “19:40 (the final allocation completion time“ 19:25 ”). “+ C monitoring target“ 15 minutes ”)”, warning data that prompts completion of cooking of the product name “C” is transmitted to the cooking terminal 460.

  On the other hand, if there is no unallocated menu for which the monitoring time has elapsed from the final allocation completion time (step S531: No), the control unit 412 executes other processing (step S541) and returns the processing to step S501. Examples of other processes include various setting processes and maintenance processes.

FIG. 16 is a flowchart showing the operation of the catering terminal 420 in the present embodiment.
First, the CPU 121 determines whether or not an order has been input from the order screen (step S701). The order screen is a screen for inputting an order received by the store clerk from the customer, and can be displayed when the store clerk performs a predetermined operation on the liquid crystal touch panel 124. The store clerk designates the ordered menu and inputs the quantity of the ordered screen by touch input on the liquid crystal touch panel 124. Also enter the table number and the number of customers.
When the order is input (step S701: Yes), the CPU 121 transmits the input order data to the order receiving terminal 410 when the input is completed (step S702). Thereafter, the process returns to step S701.

On the other hand, if no order is input in step S701 (step S701: No), the process proceeds to step S711. When the clerk is cooked and receives the menu from the kitchen and distributes it to the customer's table, the clerk inputs to the distribution terminal 420 that the distribution is complete.
The CPU 121 determines whether or not an input indicating that the arrangement has been completed has been made (step S711). The above-mentioned input operation by the store clerk is, for example, when the store clerk designates and inputs a table number, a list of orders received at the table is displayed on the liquid crystal touch panel 124, and the store clerk selects and inputs the dishes served from the list. Further, a predetermined arrangement complete button is pressed.
CPU121 transmits the arrangement completion data containing an order number and a goods name to order reception terminal 410, when it is input that arrangement has been completed (step S711: Yes) (step S712). Thereafter, the process returns to step S701.

  On the other hand, if there is no input indicating that the arrangement has been completed (step S711: No), the CPU 121 determines whether or not warning data for the unallocated menu has been received from the order receiving terminal 410 (step S721). When the CPU 121 receives the warning data of the unallocated menu (step S721: Yes), the CPU 121 urgently distributes the unallocated menu of the warning data by displaying a message on the liquid crystal touch panel 124 or outputting a notification sound from the speaker 128. The user is prompted for completion (step S722). FIG. 17 is a display example of the liquid crystal touch panel 124 at this time, and the display is made conspicuous by blinking the table of the table No. of the received unallocated menu on the table layout diagram in the store. The notification is performed for a predetermined time of about 5 seconds, for example. Upon receiving this notification, the clerk can go to the kitchen, receive the menu from the kitchen, and serve it to the customer's table. Thereafter, the process returns to step S701.

  On the other hand, if the warning data for the unallocated menu has not been received (step S721: No), the CPU 121 executes other processing (step S731) and returns the processing to step S701. Examples of other processes include various setting processes and maintenance processes.

  As described above, according to the present embodiment, the time is measured from the final distribution completion time, and if there is an unallocated menu even after the predetermined time has elapsed, cooking or distribution is urged. As a result, it is possible to prevent a situation where only the remaining one of the ordered menus is delayed and the customer's anxiety can be resolved.

  The embodiment of the present invention has been described in detail with reference to the drawings. However, the specific configuration is not limited to this embodiment, and includes designs and the like that do not depart from the gist of the present invention.

  For example, the order receiving terminal 110 or 410 may store / manage data such as the number of times of sending the warning data, the time zone of sending the warning data, the menu that sent the warning data, and the like as a history. When transmitting the warning data, the control unit 112 or 412 writes the transmission time and menu of the transmitted warning data in the storage unit 113 or 413. The storage unit (history storage means) 113 or 413 stores the transmission time when the warning data is transmitted and the history of the menu. Further, the control unit 112 or 412 aggregates and outputs the history of warning data stored in the storage unit 113 or 413. By utilizing the history of the stored warning data, it is possible to grasp which menu is used to transmit warning data in which time period in many cases, and as a result, the cooking order in the kitchen work can be improved.

  In the above-described embodiment, the control unit 112 or 412 monitors the time until the completion of cooking or serving of each menu with respect to one order. However, the orders are ordered from the same customer at different times. Menus that differ in their ordered time within a predetermined time may be considered as one order and may be monitored for time to complete cooking or serving. For example, even if the branch numbers are the same, the transaction number is the same, and the operation corresponding to a plurality of order completion operations is performed within a predetermined time (for example, 3 minutes) that can be arbitrarily set. Considering the same branch number, the above monitoring time is provided. That is, even if the order is completed for each product, it is regarded as one order when it is considered to be continuous. With this configuration, the effect of the present invention can be obtained even for orders that are not originally considered to have been placed in the same order.

  Further, the control unit 112 or 412 may start measuring the elapsed time from the final cooking completion time or the final serving completion time when there is only one remaining menu item in the order that has not reached the customer. Good. In addition, the present invention is not limited to this, and when two items remain, the number of remaining items for starting the measurement of the elapsed time may be arbitrarily set. The number of items is preferably one or two, and at most about three.

In the above-described embodiment, the monitoring time is provided for each menu. However, the monitoring time may be a fixed time (for example, 10 minutes) regardless of the menu.
Moreover, in 1st Embodiment mentioned above, although the order input terminal 120 was made into the pen-type terminal device, the touch-panel type terminal device installed in each table of the restaurant may be sufficient, for example.
Further, in the first embodiment described above, the order input terminal 120 is a self-ordering terminal in which the customer himself / herself inputs an order. However, a terminal device of a type in which a store clerk inputs an order, such as a PDA terminal or a POS terminal. Good.
In the second embodiment described above, the same monitoring time from the completion of cooking is used as the monitoring time from the completion of cooking. However, the monitoring time from the completion of cooking and the monitoring time from the completion of cooking are used. May be a separate item.

  In addition, drinks such as beer are not prepared in the kitchen but may be prepared by the staff in charge. Therefore, in the second embodiment, the input order is processed in the order of the cooking terminal 460 and the serving terminal 420. However, the order is not limited to this, and depending on the menu, the serving terminal directly does not pass through the cooking terminal 460. 420 may process. In this case, the order reception terminal 410 monitors the distribution time of the menu, and if the distribution is not completed even after a predetermined time has elapsed, the order reception terminal 410 prompts the distribution terminal 420 to perform distribution. In this case, for each menu item (for example, draft beer), or for each category to which the menu belongs (for example, alcohol), whether the order goes to the cooking terminal 460 (to the serving terminal 420) or not (not via the cooking terminal 460) ) A flag indicating whether to go directly to the serving terminal 420 can be set. In this case, the status may be “cooked”, but a status of “along” may be provided independently.

  In the second embodiment, the layout terminal 420 accepts input of orders. However, the present invention is not limited to this, and an order input terminal for inputting orders may be provided separately from the layout terminal 420. That is, the catering terminal and the order input terminal may be the same terminal (for example, PDA), or the catering terminal and the order input terminal may be different terminals. When the catering terminal and the order input terminal are different terminals, for example, the order input terminal may be a stationary touch panel, and the catering terminal may be a kitchen printer, a monitor, or a PDA.

  A program for realizing the ordering system described above (for example, the order receiving terminal 110 or 410) is recorded on a computer-readable recording medium, and the program recorded on the recording medium is read into the computer system. The execution process may be performed by executing. Here, the “computer system” may include an OS and hardware such as peripheral devices.

  Further, the “computer system” includes a homepage providing environment (or display environment) if a WWW system is used. The “computer-readable recording medium” means a flexible disk, a magneto-optical disk, a ROM, a writable nonvolatile memory such as a flash memory, a portable medium such as a CD-ROM, a hard disk built in a computer system, etc. This is a storage device.

Further, the “computer-readable recording medium” refers to a volatile memory (for example, DRAM (Dynamic) in a computer system serving as a server or a client when a program is transmitted via a network such as the Internet or a communication line such as a telephone line. Random Access Memory)) that holds a program for a certain period of time is also included.
The program may be transmitted from a computer system storing the program in a storage device or the like to another computer system via a transmission medium or by a transmission wave in the transmission medium. Here, the “transmission medium” for transmitting the program refers to a medium having a function of transmitting information, such as a network (communication network) such as the Internet or a communication line (communication line) such as a telephone line.
The program may be for realizing a part of the functions described above.
Furthermore, what can implement | achieve the function mentioned above in combination with the program already recorded on the computer system, and what is called a difference file (difference program) may be sufficient.

  110,410 ... Order receiving terminal 111,411 ... Communication unit 112,412 ... Control unit 113,413 ... Storage unit 114,414 ... Time measuring unit 120 ... Order input terminal 121,161,201,461 ... CPU 122,162,202 462: ROM 123, 163, 203, 463 ... RAM 124 ... Liquid crystal touch panel 125 ... Wireless communication unit 126 ... Antenna 127 ... Audio output unit 128 ... Speaker 129 ... Timekeeping unit 140 ... Wireless transceiver 150 ... POS terminal 160, 460 ... Cooking Terminals 164, 464 ... Operation unit 165, 465 ... Communication unit 166 ... Display unit 167 ... Reading unit 168 ... Printing unit 170 ... Wired LAN 204 ... Code reader 205 ... Voice synthesis circuit 206 ... Speaker 207 ... Wireless communication unit 208 ... USB- I / F 209 ... Battery 210 ... ED indicator 420 ... catering terminal 440 ... access point 466 ... display unit with a touch panel

Claims (4)

An ordering system in which an order receiving terminal that receives a menu ordered from a customer, a cooking terminal that gives instructions for cooking the menu received by the order receiving terminal, and a serving terminal are communicably connected,
The order receiving terminal is
Storage means for storing the menu ordered by the customer;
A first recording means for recording the time when the cooking is completed in the menu stored in the storage means when receiving the cooking completion data indicating that the cooking of the menu is completed from the cooking terminal;
A second recording unit that records the time when the distribution is completed in the menu stored in the storage unit when receiving the distribution completion data indicating that the distribution of the menu is completed from the distribution terminal;
If there is an unallocated menu that is a menu that has not been allocated even after a predetermined time has elapsed since the time when the last completed allocation of the menu ordered by the customer, the cooking of the unallocated menu is When not completed, warning data for prompting cooking of the unallocated menu is transmitted to the cooking terminal. When cooking for the unallocated menu is completed, warning data for prompting the unallocated menu is prepared. Warning means for transmitting to the serving terminal;
With
The cooking terminal
An input means for inputting that cooking of the menu is completed;
A notification means for notifying the order reception terminal of the cooking completion time of the menu when it is input that cooking has been completed by the input means;
When receiving the warning data from the order receiving terminal, an output means for performing an output for prompting cooking of the warned menu;
With
The catering terminal is
An input means for inputting that the menu has been arranged;
A notification means for notifying the order reception terminal of the completion time of the menu when it is input that the distribution is completed by the input means;
When receiving the warning data from the order receiving terminal, an output means for performing an output prompting the user to arrange the warning menu;
An ordering system characterized by comprising: Storage means for storing the menu ordered by the customer;
Upon receiving the cooking completion data indicating that the cooking of the menu has been completed, the first recording means for recording the time at which the cooking is completed to the menu in which the storage means stores,
A second recording means for recording the time when the distribution is completed in the menu stored in the storage means when receiving the distribution completion data indicating that the distribution of the menu is completed;
If there is a last non-serving menu in the menu that is not serving even after the elapse of a predetermined time from the serving completion time of the menu serving is complete completion of the menu ordered the customer, the cooking of the non-serving menu when not completed transmits the warning data prompting the cooking of the non-serving menu, a warning means when the cooking of the non-serving menu is completed to send warning data prompting the serving of the non-serving menu When,
A first input means for inputting that cooking of the menu is completed;
First notification means for notifying the cooking completion time of the menu when the completion of cooking is input by the first input means;
A first output means for receiving an output prompting cooking of the warned menu upon receiving warning data prompting cooking of the unallocated menu;
A second input means for inputting that the menu has been arranged;
Second notification means for notifying the completion time of the menu when the completion of the distribution is input by the second input means;
A second output means for receiving an output for prompting the distribution of the warned menu upon receiving the warning data for prompting the distribution of the unallocated menu;
An ordering system comprising:   A computer of the order receiving terminal in an ordering system in which an order receiving terminal for receiving a menu ordered by a customer, a cooking terminal for instructing cooking of a menu received by the order receiving terminal, and a serving terminal are connected to each other. ,
  Storage means for storing the menu ordered by the customer;
  A first recording means for recording the time when the cooking is completed in the menu stored in the storage means when receiving the cooking completion data indicating that the cooking of the menu is completed from the cooking terminal;
  A second recording unit that records the time when the distribution is completed in the menu stored in the storage unit when receiving the distribution completion data indicating that the distribution of the menu is completed from the distribution terminal;
  If there is an unallocated menu that is a menu that has not been allocated even after a predetermined time has elapsed since the time when the last completed allocation of the menu ordered by the customer, the cooking of the unallocated menu is When not completed, warning data for prompting cooking of the unallocated menu is transmitted to the cooking terminal. When cooking for the unallocated menu is completed, warning data for prompting the unallocated menu is prepared. Warning means for transmitting to the serving terminal;
  To function,
  A computer of the cooking terminal;
  An input means for inputting that cooking of the menu is completed;
  A notification means for notifying the order reception terminal of the cooking completion time of the menu when it is input that cooking has been completed by the input means;
  When receiving the warning data from the order receiving terminal, an output means for performing an output for prompting cooking of the warned menu;
  To function,
  A computer of the catering terminal;
  An input means for inputting that the menu has been arranged;
  A notification means for notifying the order reception terminal of the completion time of the menu when it is input that the distribution is completed by the input means;
  When receiving the warning data from the order receiving terminal, an output means for performing an output prompting the user to arrange the warning menu;
  Program to make it function.   Computer
  Storage means for storing the menu ordered by the customer;
  A first recording means for recording the time when the cooking is completed in the menu stored in the storage means when receiving the cooking completion data indicating that the cooking of the menu is completed;
  A second recording means for recording the time when the distribution is completed in the menu stored in the storage means when receiving the distribution completion data indicating that the distribution of the menu is completed;
  If there is an unallocated menu that is a menu that has not been allocated even after a predetermined time has elapsed since the time when the last completed allocation of the menu ordered by the customer, the cooking of the unallocated menu is Warning means for sending warning data for prompting cooking for the unallocated menu when not completed, and for sending warning data for prompting for the unallocated menu when cooking for the unallocated menu is completed When,
  A first input means for inputting that cooking of the menu is completed;
  First notification means for notifying the cooking completion time of the menu when the completion of cooking is input by the first input means;
  A first output means for receiving an output prompting cooking of the warned menu upon receiving warning data prompting cooking of the unallocated menu;
  A second input means for inputting that the menu has been arranged;
  Second notification means for notifying the completion time of the menu when the completion of the distribution is input by the second input means;
  A second output means for receiving an output for prompting the distribution of the warned menu upon receiving the warning data for prompting the distribution of the unallocated menu;
  Program to make it function.

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