JP2019083070A - Order input terminal, ordering system, order input method, and program - Google Patents

Abstract

To reduce burden on an administrator such as a clerk, and to allow a customer to use an order input terminal in a reliably appropriate state.SOLUTION: There is provided an order input terminal for ordering a commodity in accordance with an operation made by a customer, the order input terminal including: an acquisition unit that acquires specific information that specifies a service destination of the commodity ordered by the order input terminal which is specific information containing information indicating a table on which the order input terminal is used for ordering; a storage unit that stores the specific information acquired by the acquisition unit; and a deletion unit that, in a case where the customer's order is subjected to accounting processing on the basis of the specific information read out from the storage unit, deletes the specific information from the storage unit.SELECTED DRAWING: Figure 4

Description

  The present invention relates to an order entry terminal, an ordering system, an order entry method, and a program.

  2. Description of the Related Art An order data input device for registering an order for a product by an operation of a customer at a restaurant or the like is known (see, for example, Patent Document 1). In a system using such an order data input device, identification information for specifying the order data input device and information for specifying a customer or a customer table need to be associated and managed. Therefore, after the customer's account is finished, the clerk recovers the order data input device so that the order data input device can be used by the next customer, and the previous customer information stored in this device is erased ( I was doing work to initialize).

JP 2004-164081 A

However, the work of collecting the order data input device and deleting the information is time-consuming, and if you forget to do this, the uninitialized order data input device is used by the next customer. Had a problem of
The present invention has been made to solve the above problems, and it is an order input terminal capable of reducing the time and effort of a manager such as a store clerk and enabling the customer to use the order input terminal in an appropriate state with certainty. , An ordering system, and an order entry method.

  [1] In order to solve the above-mentioned problems, the order input terminal according to an aspect of the present invention is an order input terminal for ordering a product in accordance with an operation by a customer, and an item of the product ordered by the order input terminal An acquisition unit for acquiring identification information including identification information indicating a table used by the order input terminal, which is identification information for identifying a delivery destination, and a storage unit for storing the identification information acquired by the acquisition unit And an erasing unit that erases the identification information from the storage unit when the customer's order is processed based on the identification information read from the storage unit.

  [2] In the order input terminal according to the above [1], when the release of the standby mode is performed based on the state of the order input terminal, it is determined whether or not the customer's order has been accounted for It further comprises a department.

  [3] In order to solve the above problems, the ordering system according to one aspect of the present invention is an order entry terminal according to the above [1] or [2], and information indicating whether or not the customer's order has been accounted for. And a cradle capable of charging the order input terminal.

[4] In order to solve the above problems, an order input method according to an aspect of the present invention is an order input method of an order input terminal for ordering a product according to an operation by a customer, the order input terminal using the order input terminal And an acquisition step of acquiring identification information including identification information indicating a table used for ordering by the order input terminal, which is identification information for identifying the delivery destination of the ordered product, and the identification information stored in the storage unit. And erasing the specific information from the storage when the customer's order is accounted for.
[5] In order to solve the above problems, one aspect of the present invention specifies a computer as an order input terminal for ordering a product according to an operation by a customer, and specifies a delivery destination of the product ordered by the order input terminal An acquisition unit for acquiring identification information including identification information indicating a table used for ordering by the order input terminal; and an accounting of the customer's order based on the identification information stored in the storage unit. It is a program for functioning as an erasing unit that erases the specific information from the storage unit when it is processed.

  According to the present invention, it is possible to reduce the time and effort of a manager such as a store clerk, and to make the customer use the order input terminal in an appropriate state.

It is a block diagram of the self order system which applied the order entry terminal which is one embodiment of the present invention. It is a block diagram which shows the electrical internal structure of an order entry terminal. FIG. 7 is a diagram showing an example of a menu codebook in which a list of menus is described and used when a customer selects a menu. It is a figure which shows the example of a data structure of the terminal information which ROM which can be rewritten in ROM of an order input terminal memorize | stores. It is a figure which shows the example of a data structure of the order data which an order entry terminal transmits to an order controller. It is a figure which shows the example of a data structure of the order management table which an order controller manages. It is a flowchart which shows the example of the process sequence of the order entry terminal and order controller from which the standby mode was cancelled | released. It is a flow chart which shows an example of a processing procedure when an order controller changes accounting status into "finished" (accounted).

Hereinafter, an embodiment of the present invention will be described in detail with reference to the drawings.
FIG. 1 is a block diagram of a self-ordering system (ordering system) to which an order input terminal according to an embodiment of the present invention is applied. As shown in FIG. 1, the self-ordering system comprises an order controller 100 (management device), a plurality of order input terminals 200, a wireless transceiver 300, a POS (Point Of Sales) terminal 400 (accounting terminal), and a kitchen. The printer 500 includes a plurality of cradles 700 and a LAN (Local Area Network) 800.

  The order controller 100 collects order data indicating a menu ordered by the customer from the order input terminal 200 and manages it as an order management table for each menu, and orders the kitchen printer 500 to convey the contents of the order to the cooking worker It is a computer device that transmits data and prints a cooking instruction slip. For example, the order controller 100 is installed in an office (backyard) of a restaurant. The order controller 100 has a network communication function. The order controller 100 is communicably connected to the wireless transceiver 300, the POS terminal 400, and the kitchen printer 500 via the LAN 800 installed in the restaurant. As a communication method of the LAN 800, for example, TCP / IP (Transmission Control Protocol / Internet Protocol) is applied. The order controller 100 can also communicate with an external network 900 such as the Internet. For example, a data management server (not shown) installed at the head office of the restaurant chain may collect and manage sales information from the order controller 100 of each store via the external network 900.

  The order input terminal 200 is a portable order terminal apparatus that orders a product by reading a code from a menu code book in which at least a product code is recorded by a code reader (reading unit) according to the operation of the customer. For example, the order input terminal 200 has a pen-shaped appearance. The tip of the pen is provided with a code reader for reading the code described in the menu codebook. The menu is input by causing the code reader to read the code on the menu codebook. The order data input and transmitted by the order input terminal 200 is received by the wireless transceiver 300 and transmitted to the order controller 100 via the LAN 800.

  Communication between the order entry terminal 200 and the wireless transceiver 300 is wireless communication. For example, as a communication method between the order entry terminal 200 and the wireless transceiver 300, short distance wireless communication can be applied.

  In addition, the order input terminal 200 holds voice data for outputting a menu name of each menu, a cooking method relating to the menu, menu information describing foodstuffs and the like. When a menu is input to the order input terminal 200, the order input terminal 200 outputs the corresponding menu name and menu information as a voice.

  The order input terminal 200 is attached to the cradle 700 when not in use. The cradle 700 communicably connects the attached order input terminal 200 to the kitchen printer 500 through a signal line (for example, USB (Universal Serial Bus)), and converts the voice data in the attached order input terminal 200 into It is a connection device that enables updating from the order controller 100 via the kitchen printer 500. The cradle 700 is provided with a total of 30 mounting ports for mounting the order input terminal 200, for example, 3 vertical rows and 10 horizontal rows. At the back of each mounting port, a connector (for example, a USB connector) and a charging terminal are provided. Further, the cradle 700 is provided with a signal terminal (for example, a USB terminal) for connecting to the POS terminal 400, and the POS terminal 400 is connected to this signal terminal. When there are a large number of cradles 700, for example, they may be connected to the POS terminal 400 via a hub. That is, for example, when 10 cradles 700 are connected to a hub, 30 cradles for order input terminals 200 can be mounted on one cradle (there are 30 mounting ports). The configuration is such that 300 order input terminals 200 are used. Furthermore, the cradle 700 has an AC cable, which is connected to an external AC power source, and the charging circuit built in the cradle 700 can charge the order input terminal 200 from the above-mentioned charging terminal. .

  The kitchen printer 500 is a printer that prints the ordered menu as a cooking instruction slip. The kitchen printer 500 is installed in or near the kitchen of the restaurant. Order data indicating an ordered menu is sent from the order input terminal 200 to the order controller 100 for processing, and transmitted from the order controller 100 to the kitchen printer 500 via the LAN 800. The printed cooking instruction slip is delivered to the kitchen cooker of the kitchen, and the prepared menu dishes are cooked by the cooker.

  In addition, the kitchen printer 500 is provided with a port (for example, a USB port) for communication, and this port and the signal terminal of the cradle 700 can be connected by a signal cable (for example, a USB cable) ing. The kitchen printer 500 has a function of mutually converting data communicated by the LAN 800 and data communicated by the signal cable, whereby the order controller 100 and the order input terminal 200 mounted on the cradle 700 can be used. It is possible to communicate between them.

  The kitchen printer 500 is provided with an operation unit (not shown), and when the cooking operator operates the operation unit, it is possible to notify the order controller 100 of a menu which is out of stock. In response to this notification, the order controller 100 updates, for example, the menu file storing the menu list provided by the store. Thus, no new order is accepted from the order input terminal 200 for the notified menu.

  The POS terminal 400 is a terminal device used for payment settlement of a customer. The POS terminal 400 is installed, for example, near the entrance of a restaurant. The accounting information such as the payment amount and the items to be stated on the receipt (the name of the menu, the number of the menu and its amount, the date, etc.) necessary for performing payment settlement will be ordered when accounting is instructed from the order input terminal 200 It is transmitted from the controller 100 to the POS terminal 400 via the LAN 800. The POS terminal 400 outputs the received accounting information from an output device such as a display or a printer, or prints out as a receipt. The POS terminal 400 is provided with a signal terminal (for example, a USB terminal) for connecting to the cradle 700, and the cradle 700 is connected to this signal terminal.

FIG. 2 is a block diagram showing the electrical internal configuration of the order entry terminal 200. As shown in FIG.
The CPU 201 controls each part of the order input terminal 200 by reading and executing a program from the ROM 202. The ROM 202 is a storage unit that stores a program that the CPU 201 executes. However, the storage unit of a part of the ROM 202 is a rewritable ROM (for example, a flash ROM). For example, terminal information is stored in the rewritable ROM. The terminal information includes terminal identification information of the order input terminal 200, a table number, and a slip number. The table number and the slip number are index information (specific information) specifying an order of a product. In other words, the index information is information that associates the ordered menu with the information on the transaction. The RAM 203 is a storage unit (random access memory) having a file storage area for storing the above-described menu file, audio data, etc., and a temporary storage area for temporary storage of data used and called by the CPU 201 during operation . The temporary storage area includes terminal identification information, a table number, a slip number, a menu code read by the code reader 204, and order data including an order quantity, an accounting command code, a person in charge (service representative) code, and voice data. The volume control information etc. which instruct | indicate the volume level at the time of audio | voice output are memorize | stored.

  The code reader (reading unit) 204 is an infrared reading unit that reads various codes such as a menu code, a function key, and an accounting command code printed so as to be invisible on the character display portion of the menu codebook. It is. The code reader 204 is provided at the pen tip of the order entry terminal 200. When the code reader 204 is touched to or scanned at a predetermined position of the menu code book, input (reading) of the code printed at the position is performed.

  The speech synthesis circuit 205 is a digital circuit that synthesizes a speech waveform from the speech data read from the RAM 203 and outputs the speech waveform to the volume adjustment circuit 205 a. The volume adjustment circuit 205 a is a digital circuit that adjusts the sound from the voice synthesis circuit 205 to a volume level according to the volume control information set in the temporary storage area of the RAM 203 and outputs the volume to the speaker 206. When a menu is input from the code reader 204, the voice related to the menu is synthesized by the voice synthesis circuit 205, and is adjusted to a desired set volume level by the volume adjustment circuit 205a. Audio is output.

The wireless communication unit 207 is a communication device that performs wireless communication of order data and the like with the wireless transceiver 300. That is, the wireless communication unit 207 realizes a function of a transmitting unit that transmits order information including the code and the index information read by the code reader 204 to the order controller 100.
The USB I / F 208 is a communication interface that is connected to the USB connector at the back of the mounting port when attached to the cradle 700, and performs communication for updating audio data in the RAM 203.

  A battery 209 is a rechargeable built-in battery that supplies power to each part of the order input terminal 200, and is charged when attached to the cradle 700. The remaining battery level of the battery 209 is displayed on the LED indicator 210.

  The motion sensor 211 is a detection unit that detects a change in the state of the order input terminal 200 itself. The state of the order entry terminal 200 itself is, for example, the state of movement of the order entry terminal 200. The motion sensor 211 is, for example, an acceleration sensor, and detects a change in movement of the order entry terminal 200 due to the order entry terminal 200 being lifted or moved. When the motion sensor 211 detects a change in the state of the order entry terminal 200 itself, it can be determined whether the operator of the order entry terminal 200 is using it.

  The NFC reader 212 communicates with an IC tag (not shown) provided in the customer table, reads the index information stored in the IC tag, and writes this index information into the rewritable ROM. It is. The order controller 100 rewrites the slip number stored in the IC tag (for example, increments the slip number) each time the accounting process is completed.

  The order input terminal 200 may acquire index information from the order controller 100 without using the NFC reader 212. The acquisition unit in this case is the wireless communication unit 207. Also, the table number may be acquired by the code reader 204 instead of the NFC reader 212. In this case, a code representing a table number is provided in the menu code book, and the order input terminal 200 acquires the table number by reading the code.

The CPU 201 reads and executes a program from the ROM 202 to realize the functions of the determination unit, the deletion unit, and the control unit.
The determination unit determines whether the customer's order has been accounted for based on the index information read from the rewritable ROM. Specifically, the determination unit determines whether the customer's order has been accounted for based on the information (accounting status information) indicating the accounting status acquired from the order controller 100 that manages the order information. For example, in the case where the information indicating the accounting status is the information indicating “done”, the determination unit determines that the customer's order has been accounted for. On the other hand, for example, when the information indicating the accounting status is the information indicating “not yet”, the determination unit determines that the customer's order is not accounted for.

  The erasing unit erases, that is, initializes the index information from the rewritable ROM when the judging unit judges that the customer's order has been accounted for.

The control unit shifts the order input terminal 200 to the standby mode when the motion sensor 211 does not detect a change in the state of the order input terminal 200 itself for a predetermined time (for example, one minute). The standby mode is, for example, an operation mode for reducing the power consumption of the order input terminal 200 by stopping or reducing the power supply from the battery 209 to the code reader 204, the wireless communication unit 207, the USB I / F 208, and the NFC reader 212. .
The control unit may shift to the standby mode when the code reader 204, the wireless communication unit 207, and the NFC reader 212 do not perform any data input for a certain period of time.

In addition, when the order input terminal 200 is in the standby mode, the control unit cancels the standby mode of the order input terminal 200 when the motion sensor 211 detects a change in the state of the order input terminal 200 itself. Then, the determination unit determines whether the customer's order has been accounted for based on the information indicating the accounting status acquired from the order controller 100 that manages the order information.
When the control unit receives the release command transmitted by the order controller 100 via the wireless communication unit 207, when the reading operation is performed by the code reader 204, when the index information is acquired, the order input terminal The 200 standby modes may be released.

  FIG. 3 is a diagram showing a list of menus and an example of a menu codebook used when the customer selects the menu. In the menu codebook, the menu area section describes the names and prices of various menus, and depending on the menu, you can select the cooking method (for example, in the case of steak, how to bake is rare, medium or welledan) or It also describes cooking instruction information such as ready-to-eat side dishes (for example, baked potatoes, French fries, warm vegetables, etc.), and the timing of drink provision (pre-meal or post-meal). And in the part of the menu name and the cooking instruction information, an infrared readable code in which the description is coded in a predetermined method is printed. When the pen tip (code reader 204) of the order input terminal 200 is touched with the name of the menu or the portion of the cooking instruction information, the code is read and input to the order input terminal 200 as the order content.

  In the menu code book, in the function key area, the numbers “0” to “9” or “set”, “cancel”, “repeat”, “send”, “accounting”, “call staff”, etc. Various function keys are described, and the infrared readable code described above is also printed on each of these function key portions. When the menu is input by the code reader 204 of the order input terminal 200, the order is input while being combined with the reading input of the function key. In addition, when calling a customer agent after eating and drinking to ask for accounting, the function key of "accounting", that is, the accounting command code is read by the code reader 204.

  FIG. 4 is a diagram showing an example of a data configuration of terminal information stored in the rewritable ROM in the ROM 202 of the order input terminal 200. As shown in FIG. As shown in FIG. 4, the terminal information includes terminal identification information, a table number, and a slip number. The terminal identification information is information for specifying the order input terminal 200. The table number is information identifying a table in which the order entry terminal 200 is handled, that is, a table to which a customer is attached. The slip number is a slip number identifying the customer's order. The table number and the document number are index information.

  Note that only the slip number may be used as index information. Further, the terminal identification information may be stored in the non-rewritable area in the ROM 202. In addition, index information may be stored in the RAM 203.

  FIG. 5 is a view showing an example of the data configuration of order data transmitted from the order input terminal 200 to the order controller 100. As shown in FIG. As shown in FIG. 5, the order data includes terminal identification information, a table number, a slip number, a menu code, and an order quantity. That is, the order data includes the terminal information shown in FIG. 4, the menu code, and the order quantity. The menu code is information of the menu code read by the code reader 204. The order quantity is the quantity of the order of the product of the menu.

  FIG. 6 is a diagram showing an example of the data configuration of the order management table managed by the order controller 100. As shown in FIG. As shown in the figure, the order management table includes order management information for each order menu. The order management information includes terminal identification information, a table number, a slip number, a menu code, an order quantity, an order date and time, and an accounting status. That is, order management information includes order data, order date and time, and accounting status. The order date and time is information indicating the date and time when the order controller 100 receives the order data. The accounting status is information indicating whether accounting for the order has been completed.

  In the order management table of FIG. 6, the terminal identification information is “1001”, the table number is “3”, the slip number is “21”, the menu code is “35”, the order quantity is “2”, and the order date is “2014.10”. .15.11: 40 "(11:40, October 15, 2014), including order management information whose accounting status is" done "(accounted). In the order management table, the terminal identification information is “1016”, the table number is “7”, the slip number is “22”, the menu code is “28”, the order quantity is “1”, and the order date is “2014.10”. .15.11: 45 "(11:45, October 15, 2014), including order management information whose accounting status is" not yet "(not yet accounted).

Next, the operation of the self-ordering system in the present embodiment will be described.
FIG. 7 is a flowchart showing an example of the processing procedure of the order input terminal 200 and the order controller 100 of which the standby mode has been released. First, the process of the order input terminal 200 will be described.
In step S1, the order input terminal 200 stands by until the standby mode is released (step S1: NO). When the motion sensor 211 of the order input terminal 200 detects a change in the state of the order input terminal 200 itself (step S1: YES), the control unit cancels the standby mode.

  Next, in step S2, the determination unit transmits accounting status acquisition request information from the wireless communication unit 207 to the order controller 100. The accounting status acquisition request information is, for example, information that includes terminal information and requests acquisition of the accounting status corresponding to the terminal information from the order management table managed by the order controller 100.

Next, in step S3, the wireless communication unit 207 receives the accounting status information transmitted by the order controller 100 that has received the accounting status acquisition request information, and supplies the accounting status information to the determination unit.
Next, in step S4, the wireless communication unit 207 transmits a reception acknowledge to the order controller 100.

  In step S5, if the determination unit determines that the accounting status indicated by the acquired accounting status information is accounted for, the process proceeds to step S6, and if it is determined that the accounting status is unaccounted for, the processing of this flowchart is performed. End the

  In step S6, the erasing unit erases the index information from the rewritable ROM of the ROM 202, and ends the processing of this flowchart.

A process of the order controller 100 corresponding to the process of the order input terminal 200 described above will be described.
In step S11, the order controller 100 receives the accounting status acquisition request information transmitted by the order input terminal 200.

  Next, in step S12, the order controller 100 extracts order management information from the order management table using the terminal information included in the accounting status acquisition request information as a key, and acquires the accounting status included in the order management information. Next, the order controller 100 transmits the accounting status information including the accounting status to the order input terminal 200 having the terminal identification information included in the accounting status acquisition request information.

  Next, in step S13, the order controller 100 receives the reception acknowledge transmitted by the order entry terminal 200. Then, the order controller 100 ends the processing of this flowchart.

FIG. 8 is a flow chart showing an example of the processing procedure when the order controller 100 changes the accounting status to “done” (accounted).
In step S21, when the POS terminal 400 executes accounting processing for the order data included in the order management information, the order controller 100 rewrites the accounting status included in the order management information from "not complete" to "completed". .

  Next, in step S22, the order controller 100 initializes an internal variable i on the RAM 203 (i = 0).

Next, in step S23, the order controller 100 increments the internal variable i by 1 (i = i + 1).
Next, in step S24, the order controller 100 transmits accounting status information including the accounting status to the order input terminal 200 having terminal identification information included in the order management information.

Next, in step S25, the order controller 100 starts clocking.
Next, in step S26, the order controller 100 determines whether or not the reception acknowledge has been received. If the order controller 100 determines that the reception acknowledge has been received, the order controller 100 ends the processing of this flowchart. On the other hand, if the order controller 100 determines that the reception acknowledge has not been received, the process proceeds to step S27.

  In step S27, the order controller 100 determines whether or not the clocking time has exceeded a predetermined time (for example, 5 seconds). If the order controller 100 determines that the clocking time has exceeded the predetermined time, that is, if it determines that the time out has timed out, it proceeds to the process of step S28. On the other hand, if the order controller 100 determines that the clocked time is within the predetermined time, that is, if it determines that the time has not timed out, it returns to the process of step S26.

  In step S28, the order controller 100 determines whether the internal variable i is, for example, "3". If the order controller 100 determines that the internal variable i is "3", the process proceeds to step S29. If the order controller 100 determines that the internal variable i is not "3", the order controller 100 returns to the process of step S23.

  In step S29, the order controller 100 outputs error information indicating that the order entry terminal 200 having the terminal identification information included in the order management information can not be initialized. The output destination of the error information is, for example, a display device connected to the order controller 100 or a portable terminal carried by a store clerk.

  That is, according to the process of this flowchart, the order controller 100 transmits the accounting status information to the corresponding order entry terminal 200 after setting the accounting status to "completed" and then receives the reception acknowledge up to three times. Retry transmission, and if the reception acknowledge is not received, error information is output. The number of retries is not limited to three, and may be zero (no retry).

  The determination unit of the order input terminal 200 may transmit accounting status acquisition request information from the wireless communication unit 207 to the order controller 100 periodically (for example, every 10 minutes) or at regular intervals. .

As described above, the order input terminal 200 according to the embodiment of the present invention is a terminal for ordering a product in accordance with an operation by a customer. The order entry terminal 200 erases the index information from the ROM 202 when the customer's order has been accounted for based on the ROM 202 which stores index information specifying the order of goods and the index information read from the ROM 202 And a unit.
The order input terminal 200 according to the embodiment of the present invention may be a terminal for ordering a product by reading a code from the menu in which at least the product code is recorded by the code reader 204 by the operation of the customer. The order input terminal 200 includes a ROM 202 that stores index information that specifies an order for a product, a determination unit that determines whether the customer's order has been accounted for based on the index information read from the ROM 202, and a determination unit May be configured to erase the index information from the ROM 202 when it is determined that the customer's order has been accounted for.
With this configuration, the order entry terminal 200 erases the index information after determining that the accounting process has been performed, so there is no need for the clerk to retrieve the order entry terminal 200 or manually reset the index information. It is possible to reduce the time and effort. Moreover, according to this configuration, there is no possibility that the uninitialized order input terminal 200 will be used by the next customer.

In the order input terminal 200, the customer's order is accounted for based on the wireless communication unit 207 transmitting order information including index information to the order controller 100 and the information indicating the accounting status acquired from the order controller 100. The apparatus may further include a determination unit that determines whether or not it has been reached.
With this configuration, the order input terminal 200 cooperates with the order controller 100 that manages the order information to determine whether or not the customer's order has been accounted for, and the order input corresponding to the order that the order controller 100 has made accounted for The index information of the terminal 200 can be reset.

  In addition, the order input terminal 200 may further include an NFC reader 212 that acquires index information.

Further, in the order input terminal 200, when the motion sensor 211 detecting a change in the state of the order input terminal 200 and the motion sensor 211 do not detect a change in the state for a predetermined time, the order input terminal 200 enters the standby mode. The controller may further include a control unit to make the transition.
With this configuration, power consumption of the battery 209 can be suppressed.

In the order input terminal 200, the control unit cancels the standby mode of the order input terminal 200 when the motion sensor 211 detects a change in state when the order input terminal 200 is in the standby mode. The determination unit may determine whether the customer's order has been accounted for based on the information indicating the accounting status acquired from the order controller 100 that manages the order information.
With this configuration, the order entry terminal 200 can determine whether the customer's order has been accounted for when the standby mode is released.

  Therefore, according to the present embodiment, it is possible to reduce the time and effort of the manager such as a store clerk and to allow the customer to use the order input terminal 200 in an appropriate state.

  The embodiment of the present invention has been described in detail with reference to the drawings. However, the specific configuration is not limited to the embodiment, and includes design and the like within the scope of the present invention.

  100 ... order controller, 200 ... order input terminal, 201 ... CPU, 202 ... ROM, 203 ... RAM, 204 ... code reader, 205 ... speech synthesis circuit, 205a ... volume control circuit, 206 ... speaker, 207 ... wireless communication unit, 208 ... USB I / F, 209 ... battery, 210 ... LED indicator, 211 ... motion sensor, 212 ... IC tag, 300 ... wireless transceiver, 400 ... POS terminal, 500 ... kitchen printer, 700 ... cradle, 800 ... LAN, 900 ... External network

Claims (5)

An order input terminal for ordering products according to operations by a customer,
An acquisition unit which acquires identification information including identification information indicating a table used for ordering, the identification information identifying the delivery destination of the item ordered by the order entry terminal;
A storage unit that stores the specific information acquired by the acquisition unit;
An erasing unit that erases the specific information from the storage unit when the customer's order is accounted for based on the specific information read from the storage unit;
An order entry terminal comprising: The order input terminal according to claim 1, further comprising: a determination unit that determines whether the customer's order has been accounted for when cancellation of the standby mode is performed based on the state of the order input terminal. An order entry terminal according to claim 1 or 2;
A management device that stores information indicating whether the customer's order has been accounted for;
A cradle capable of charging the order entry terminal;
An ordering system comprising: An order input method of an order input terminal for ordering a product according to an operation by a customer,
An acquisition step of acquiring identification information including identification information indicating a table to be used for ordering, the identification information identifying the delivery destination of the item ordered by the order entry terminal;
An erasing step of erasing the specific information from the storage unit when the customer's order has been accounted for based on the specific information stored in the storage unit;
Having an order entry method. A computer as an order input terminal for ordering a product in response to a customer operation;
An acquisition unit that acquires identification information including identification information indicating a table used for ordering, the identification information identifying the delivery destination of the item ordered by the order entry terminal;
An erasing unit that erases the specific information from the storage unit when the customer's order is accounted for based on the specific information stored in the storage unit;
Program to function as.

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