JPH01284964A - Order control system - Google Patents

Abstract

PURPOSE:To easily obtain basic data, which are needed for the set of a menu, by estimating and calculating a time from the reception of an order until the completion of cooking or a meal time. CONSTITUTION:When a new order data are inputted through an input device to an order control device, an order number to be peculiar for the data is outputted and a present time is read from a timer circuit. Then, the new order data and present time data are respectively stored to the order data area and order receiving time area of the said order in a customer file. The order data are outputted for an output device with being attached the order number. A receipt is issued based on these order data, and either the meal time from an order completing time to the present time or a cooking time from an order receiving time to the order completing time, at least, is calculated and outputted as control data.

Description

DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to an order management system used in restaurants. [Conventional technology] In recent years, in restaurants such as family restaurants,
Each customer service person has a portable order data input device called a handheld terminal, and inputs the item number and number of items ordered by the customer at the customer's seat from the keyboard of the handheld terminal, The order data is transmitted to the order management device via a transmission means such as a wireless line or a photocoupler. A printing device called a kitchen printer installed in the kitchen is connected to the order management station via an inline cable, and the order data from the handheld terminal is edited into print data (name 1 item) corresponding to the order details. It is then sent to the kitchen via the in-line cable above. As a result, a cook in the kitchen can start cooking according to the content printed by the kitchen printer. Further, the order management device is provided with a memory for storing and holding order data for one customer by order number assigned to that customer. When the customer specifies the order number at the time of checkout, the order data corresponding to the specified order number is read from the memory and a receipt is issued. In an order management system with such a configuration, conventionally, a clock circuit in the order management device is used to store and hold the time when order data is received from the handy terminal along with the order data, and the time when the order number is specified at the time of checkout and the corresponding order data are stored. It was possible to calculate the customer's presence time based on the reception time. [Three problems to be solved by the invention] However, in the conventional order management system of this type,
Since the cooking completion time could not be determined, it was impossible to calculate the cooking time from receiving an order to the completion of cooking, or the meal time from completion of cooking to payment. Like this: Cooking time and meal time are the data needed to set the menu. On the other hand, when a restaurant is crowded, cooks sometimes forget to cook food even though they have received an order.However, with conventional order management systems, it is not possible to check for forgotten dishes, and the cooks do not realize this until a customer reminds them. Something happened. In addition, customer service staff check additional orders for customers after a certain period of time has passed since the meal was served, but with conventional order management systems, it is not possible to manage the elapsed time since the meal is served, and the customer service staff cannot rely on their memory. As a result, there was a risk that additional orders would be placed too early or too late, making customers uncomfortable. Therefore, the present invention can manage the cooking completion time with a simple configuration, and calculates the cooking time from receiving an order to the completion of cooking, and the meal time from the completion of cooking to the time of paying the bill. The purpose is to provide an order management system that can easily obtain basic data necessary for setting menus. In addition, by managing the completion time of :A, it is possible to prevent forgetting to cook or forget to take additional orders, and to provide an order management system that can improve service quality and improve the operational efficiency of the store. It is something. [Means for Solving the Three Problems] The order management device of the present invention includes an order management device that manages order data input through an input 'jtK, and an order management device that manages order data that is managed by this order management device. The output device is connected via a transmission line to an output device that performs output control, and the output device sends an order number input means and order number data input by this means to the order management device via the transmission line. The order management device includes a data transmission means,
A clock circuit that measures the current time, a customer file that includes an area for storing customer order data, order reception time, and order completion time for each order number assigned to each customer, and a new When order data is input, an order number unique to that data is issued, the current time is read from the clock circuit, and new order data and current time data are respectively stored in the order data area and order reception time area of the corresponding order number in the customer file. order reception storage means for storing order number data; and order completion storage means for reading current time from a clock circuit upon receiving order number data from the output device and storing the current time data in an order completion time area of the corresponding order number in the customer file; A means for specifying an order number, and when the order number is specified by the specifying means: [The current time is read from the circuit, and the order data corresponding to the corresponding order number is read from the customer file.
Detailed data reading means for reading the order reception time and order completion time, and issuing a receipt based on the order data read by the reading means, and the meal time from the order completion time to the current time or the order completion from the order reception time. The apparatus includes a management time calculation means for calculating at least one of the cooking times up to the time, and a management time output means for outputting the management time calculated by the calculation means. Then, the output device includes a time input means, and second data for transmitting the time data inputted by the input means and the order number data inputted by the order number input means to the order management device via a transmission line. Add a transmission means and output to the above order management device! It is desirable to add a second order completion storage means for storing the time data in the order completion time area of the corresponding order number in the customer file when the time data is received together with the order number data from the customer file. In addition, the order management device described in 1- above is provided with a checklist output command means, and in response to the output command from this means, searches the customer file, and searches the customer file for any data or data that does not indicate completion of the order even after a certain period of time has elapsed from the order acceptance time. A checklist output means may be added that extracts at least one of the data that does not become accounted for even after a certain period of time has elapsed from the order completion time and outputs at least the corresponding order number. [Operation] In an order management system that takes such measures, when new order data is input to the order management device via the input device, the order management device issues an order number unique to that data. At the same time, the current time is read from the clock circuit, and new order data and current time data are stored in the order data area and order reception time area of the corresponding order number in the customer file, respectively. Further, the new order data is appended with the issued order number and is transmitted to the output device via the transmission line and output. On the other hand, when an order number is input on the output device and this order number data is sent to the order management device, the order management device reads the current time from the clock circuit and sets the order completion time of the corresponding order number in the customer file. stored in the area. Then, when the order number is specified by the order number specifying means, the current time is read from the clock circuit, and the order data, order reception time, and order completion time corresponding to the corresponding order number are read from the customer file.
When a receipt is issued based on the order data, at least one of the meal time from the order completion time to the current time or the cooking time from the order reception time to the order completion time is calculated and output as management data. . Therefore, by inputting the order number of the cooked item through the output device after cooking is completed in the kitchen, the order completion time can be managed, and at least one of the meal time and cooking time can be easily set for the customer. can be grasped. Also, the order number and time are input by the output device,
When this order number data and time data are transmitted to the order management device, the time data is stored in the order completion time area of the corresponding order number in the customer file in the order management device. Therefore, even if a cook in the kitchen forgets to input the order number after completing cooking, he or she can input the order completion time later. Furthermore, when output of a checklist is commanded in the order management device, the customer file is searched, and data that does not indicate an order completion even after a certain period of time has elapsed from the order reception time, or data that does not indicate that the order has been completed even after a certain period of time has elapsed from the order completion time, is searched. At least one of the data that is not accounted for is extracted,
At least the order number of the relevant data is output. Therefore, by looking at this output, you can easily check if you have forgotten to cook, and you can also go to take additional orders at an appropriate time. [Example] Hereinafter, an example of the present invention will be described with reference to the drawings. FIG. 1 is a schematic diagram showing the general configuration of the order management system of this embodiment. In the figure, 1 is a handy terminal (HT) that is a portable order data input device with a built-in wireless circuit, and 2 is a station (2) that sends and receives data to and from the handy terminal 1 via a wireless line. ST), 3 is a slip issuing machine (CP) controlled by the station 2, 4 is a kitchen printer (KF') as an output device installed in the kitchen, and 5 is a master terminal (TM) installed at the checkout location. The station 2, kitchen printer 4, and master terminal 5 are connected by an inline cable 6. Note that the station 2 and the master terminal 5 constitute an order management device that manages order data input via the handy terminal 1. The handheld terminal 1 is used to input the many keys corresponding to each menu, the number of items ordered, etc. Metsu numeric key, Chiful key to enter the table number, number of guests key to enter the number of guests. A keyboard 11 is provided with a transmission key for instructing the transmission of order data, a liquid crystal display 'rh12 for displaying the item name of the order menu entered by the key, and a transmitting/receiving antenna 13. Built-in is a memory that stores the menu code and name of each menu corresponding to the key code of each menu key. Furthermore, each customer service person at the store has a Kuji handy terminal. As shown in FIG. 2, the station 2 includes a CPU 21 as a main body of a control section, a ROM 22 for storing programs for the CPU 21 to control each section, and a RAM.
23. Clock circuit 24 for measuring the current time, slip issuing a1
3, a key/LED interface 26 that connects various keys, LEDs, and a buzzer that emits an error sound, and data transmission and reception between the kitchen printer 4 and the master terminal 5 via the inline cable 6. It is comprised of a transmission control circuit 27 that controls the communication, a wireless circuit 28 that controls wireless transmission and reception with the handy terminal 1, and the like. As shown in FIG. 3, the RAM 23 stores the name, unit price, and status of each menu corresponding to the 4-digit menu code set for each menu, as well as the sales score of that menu. In addition to the order number counter 32 for issuing a 6-digit order number assigned to each customer, there is also an order number area R1, number of customers area R2, order data number area R3, and total amount area R4. , an order reception time area R5°, an order completion time area R6°, etc. A customer file 34 is formed. As shown in FIG. 4, the kitchen printer 4 includes a CPU 41 as a main body of a control section, a ROM 42, and an R.
The AM 43 sends drive signals to the transmission control circuit 44 that controls data transmission and reception with the station 2 via the inline table 6, and the printer drive circuit 46 of the dot printer 45 that prints on recording paper! 1
0 baud) 47, a keyboard controller 49 for inputting and processing key signals from the keyboard 48, a display controller 51 for driving and controlling a 6-digit 7-segment display 50, and the like. Then, on the keyboard 48, as shown in FIG.
0] to "9" numeric keypad 52, a clear key 53, an order storm key 54 that declares that the number data entered by the numeric keypad 52 is an order number, a transmission key 55 that commands transmission of order number data or time data, etc. is installed. Further, in the RAM 43, as shown in FIG.
A digit counter 62 that counts the number of digits in the input number data, a flag memory 63 that stores the order number flag set when the order storm key 54 is input, an order number memory 64 that stores the key-input order number data, and a key. A time memory 65 and the like are formed to store input time data. As shown in FIG. 7, the master station 5 includes a CPU 71 as a main body of a control section, and an R and OM 7 that store programs for the CPU 71 to control each section.
2. A RAM 73 that forms a memory for accumulating the total sales of -day, sales by transaction, etc.; a mode switch 74 for selecting various business modes such as "registration", "settlement", "setting", and "suspension"; I1 to which a floppy disk drive device (hereinafter abbreviated as FDD device) 75 is connected.
0 board 76, a keyboard controller 78 that inputs and processes key signals from the keyboard 77, a display controller 80 that drives and controls the CRT display 79,
An I10 port 85 outputs a drive signal to a printer drive circuit 82 of a dot printer 81 that prints on receipts and journals, a drawer opening device 84 of a drawer 83 for storing cash, etc., and a clock circuit that sets the current time to 2 hours. 86, a transmission control circuit 87 for controlling data transmission and reception with the station 2 via the inline cable 6', and the like. And on the top: own keyboard 77, "00""0" ~
``9'' numeric key 88, readout key 89.1 for specifying the order number, deposit/cash key 90 for closing the customer's account. etc. are provided. In a restaurant that has adopted the system of this embodiment with such a configuration, each customer service person goes to the customer's seat when the customer is seated, operates the keyboard 11 of his or her own handy terminal 1, and first inputs the table number and number of customers. The customer then inputs the menu item and its score, and finally operates the send key. Then, the key-input table number 1 number of customers. Order data consisting of the menu code and score of each order menu and the person-in-charge number preset for each handy terminal 1 is transmitted to the station 2 via the transmitting/receiving antenna 13. Furthermore, when each customer service person receives an additional order from a customer, he or she first enters the order number printed on the customer's slip, then enters the additional order menu and its score, and finally presses the send key. input. Then, order data consisting of the key-input order number, the menu code and score of the additional order menu, and the preset person in charge number is transmitted to the station 2 via the transmitting/receiving antenna 13. On the other hand, the CPIJ 21 of the stage engine 2, which has received the order data wirelessly transmitted from the handy terminal 1 via the wireless circuit 28, executes the order receiving process shown in FIG. That is, it is determined whether the order data received as Pl is new data or additional order data based on the presence or absence of an order number. And if the order number does not exist in the order data,
That is, in the case of new data, the order number counter 32 is counted up by "+1" as P2, and this count value is stored in the order number area R1 of the customer file 33 as the order number assigned to the customer. Also,
The current time is read from the clock circuit 24 as R3 and stored in the corresponding order number reception area R5 of the customer file 33. Furthermore, the number of customers data in the order data received as R4 is stored in the corresponding number of customers area R2 of the customer file 33, and the process proceeds to R5. On the other hand, if an order number exists in the received order data, that is, if it is additional order data, the process from P2 to P4 is omitted and the process proceeds to R5. In R5, one menu data (menu code and score) is extracted from the received order data, and based on that menu code, the corresponding name and unit price are extracted from the menu table 31, and the score is converted into the corresponding sales score. to add. Next, an amount is calculated as R6 by multiplying the unit price extracted from the menu table 31 by the score of the corresponding menu data, and this amount is added to the corresponding total amount area R4 of the customer file 33. Also, 1 point for the corresponding menu code as R7. 111 The item data consisting of price and amount is edited and stored in the corresponding order data area R3 of the customer file 33. Further, as R8, print data for the slip issuing machine 3 and print data for the kitchen printer 4 are edited based on the data in the corresponding areas R1 to R5 in the customer file 33. In this way, once all the menu data in the received order data have been processed in P5 to P8, the corresponding print-edited data is sent to the slip issuing machine 3 and the kitchen printer 4 as R9, and then , the total rA33 is cleared and the process ends. The slip issuing machine 3 that receives the print-edited data from the station 2 prints out a customer slip as shown in FIG. 10, for example. In the figure, 101 is an order number, 102 is an order reception time, and 103 is each item data. 104 is total amount data. Such a customer slip is handed to the customer by the customer service staff when the serving of each ordered menu is completed, and the customer takes this slip to the checkout area after eating and drinking and makes payment. Further, the kitchen printer 4 which receives the print-edited data from the station 2 via the in-line cable 6 prints out a kitchen slip as shown in FIG. 11, for example. In the figure, 111 is an order number, 112 is an order reception time, and 113 is each item data. A cook in the kitchen starts cooking according to such a kitchen slip. When the cooking is completed, the cook operates the keyboard 48 of the kitchen printer 4 to notify the station 2 of the completion of the order. Here, the CPU 41 of the kitchen printer 4 executes the process shown in FIG. 12 in response to input of key data from the keyboard 48. That is, if the input key data in PLI is from the numeric keypad 52, after confirming that the counter value of the digit counter 62 is "6" or less, this counter 62 is updated by "+1" and the input position is The number is stored in the numeric buffer 61, and the contents of the numeric buffer 61 are displayed on the 7-segment display 50. Assuming that the input key data in the PI 3 is from the order storm key 54, the contents of the number buffer 61 are transferred to the order number memory 64, and the order number flag is set to rlJ in the flag memory 63. Additionally, the digit counter 62 is reset to "0" and the display 5
The display of 0 is cleared. Assuming that the input key data is from the transmission key 55 in the PI3, check the state of the order number flag and set it to "1".
If set to "0", the contents of the number buffer 61 are stored in the time memory 65, and if cleared to "0", the contents of the number buffer 61 are transferred to the order number memory 64. Thereafter, an order completion notification message is sent to station 2 according to the contents of order number memory 64 and time memory 65. In addition, the number of digits counter 62
is reset to "0", the order number flag is cleared to "0", and the order No. 8 memory and time memory are cleared. Therefore, when the cook enters the order number 111 on the cooking slip and inputs the send key 55, an order completion notification message containing only the order number for which cooking has been completed is sent to the station 2, and the cook first enters the order number 111 on the cooking slip. Slip order number 111
If you input the order key 54 after inputting , then input the send key 55 after inputting the cooking completion time, an order completion notification message consisting of the order number of the completed cooking and the order completion time will be sent. is transmitted to the station 2. On the other hand, the CPU 21 of the station 2, which has received the order completion notification message from the kitchen printer 4 via the inline cable 6, executes the process shown in FIG. That is, when it is confirmed in P21 that the received message is an order completion notification, the customer file 33 is searched and it is determined whether an order number matching the order number in the message is stored in the order number area R1. to decide. Then, if it is not stored, this process ends, but
If it is stored, it is determined whether or not the order completion time data is included in the message, and if it is not included, the current time is read from the clock circuit 24 and sent to the customer file 33.
is stored in the corresponding order completion time area R6. On the other hand, if the message includes order completion time data, this order completion time data is stored in the customer file 3.
3 is stored in the corresponding order completion time area R6. Also, from the master terminal 5 to the inline table 6
When the CPU 21 of the station 2 receives an accounting request message with an order number specified via P22, it searches the customer file 33 after confirming that it is an accounting request message in P22, and retrieves the order number in the message. It is determined whether an order number matching the order number is stored in the order number area R1. If it is not stored, an error response is sent back to the master terminal 5. On the other hand, if the data is stored, the detailed data is edited based on the data in each corresponding area R1-R6 of the customer file 33,
Reply to master terminal 5. Furthermore, upon receiving an unpaid list request message from the master terminal 2 via the inline cable 6, the CPU 21 of the station 2 confirms that it is an unpaid list request message in P23, and then sends the data in the customer file 33. Check for presence. If the data exists, it reads the data one by one and sequentially determines whether or not the order completion time for that data has been set.If it has not been set, the unpaid list is listed based on the order number and order reception time. The data is edited, and if set, unpaid list data is edited from the order number and order completion time and sent to the master terminal 5. On the other hand, after the power is turned on and the CPU 71 of the master terminal 5 completes a predetermined initial process, it executes the main routine shown in FIG. 14. That is, if key data is input from the keyboard 77 at P31, and the key data is determined by the calling key 89 at P32, after confirming that the "registration" mode is selected by the mode switch 74, An accounting request message using the order number entered immediately before is sent to the stage engine 2. If no key data is input at P31 and switching of the mode switch 74 is confirmed at P33, a predetermined unaccounted list request message is sent to the stage engine 2 only when the mode is switched to the embodiment mode at P34. If no key data is input at P31, no mode is changed at P33, and data is received from the station 2 via the inline cable 6 at P35, P3G
Check that the "registration" mode is selected by the mode switch 74 at step P37, and that the received data is detailed data at step P37! ! If approved, the printer 81 prints on the receipt and journal based on the detailed data. Next, when the input of the deposit/cash total key 90 is detected, sales are registered in various memories such as the total sales memory and the transaction-by-transaction sales memory formed in the RAM 73, and a receipt is issued. A clear message is sent to the station 2. here,
When the stage engine 2 receives the clear message, the corresponding data in the customer file 33 is cleared. Next, the CPU 71 of the master terminal 5 reads the current time from the clock circuit 86, and subtracts the order completion time in the detailed data from this current time to determine the customer's meal time from when the cooked food is served until when the customer pays the bill. Calculate. Further, by subtracting the order acceptance time from the order completion time in the detailed data, the cooking time from when the customer places an order until the cooked item is served is calculated. Then, the calculated meal time and cooking time are outputted to the FDD device 75 along with the corresponding detailed data, and written on a floppy disk loaded in the FDD device 75. On the other hand, when the CPU 71 of the master terminal 5 receives data from the station 2, the mode switch 74
If the "pause" mode is selected, the checklist output process shown in FIG. 15 is executed. That is, as P41, it is determined whether the corresponding unpaid list data is data after the order has been completed or data that has not been completed. If the order is not completed, the current time is read from the clock circuit 86 as P42, and the order reception time of the corresponding unpaid list data is subtracted from 1rJ1 time to this T, thereby calculating the progress since the order reception. Calculate time T1. Then, in P43, this elapsed time T1 is a preset constant time (setting value 1:
For example, 30 minutes) have passed and the display editing area of the CPT display 79 is not full, the order number and order reception time of this unedited list data are CR
displayed on the T-display 79. On the other hand, if the corresponding unpaid list data is data whose order has been completed in P41, the current time is read from the clock circuit 86 in P44, and the order of the corresponding unpaid list data is completed from this current time. By subtracting the time, the elapsed time T2 from the completion of the order is calculated. Then, in P45, if this elapsed time T2 has passed a preset certain time (setting [2: for example, 1 hour) and the display editing area of the CPT display 79 is not full, this unedited list The data order number and order completion time are displayed on the CRT display 79. An example of displaying unpaid list data on the CRT display 79 is shown in FIG. In this way, in this embodiment, when order data for each customer is input via the handy terminal 1, the order data and data reception time are stored in the customer file 33 of the station 2 for each order number assigned to that customer. is stored in Further, a customer slip and a kitchen slip with the corresponding order number and order data contents printed thereon are issued by the slip issuing machine 3 and the kitchen printer 4, respectively. The customer slip is handed to the customer along with the prepared food by the customer service staff. Meanwhile, the cook in the kitchen starts cooking according to the kitchen slip. When the cooking is completed, the user presses the numeric keypad 52 of the keyboard 48 to input the order number of the slip, and presses the send key 55. Then, an order completion notification message is transmitted to the station 2, and the station 2 that received this message stores and holds the reception time in the customer file 33 as the order completion time of the order data. After that, when the customer finishes their meal, they either go to the checkout area with the customer slip, or hand the customer slip to the wait staff to complete the payment. Upon receiving the slip from the customer, the operator of the master terminal operates the number keys 88 on the keyboard 77 to enter the order number printed on the slip, and then inputs the call key 89. Then, a message requesting a meeting with the corresponding order number is sent to station 2, and station 2 searches the customer file 33 and returns the corresponding detailed data. As a result, the master terminal 5 issues a receipt based on the detailed data. Additionally, the meal time for the customer is calculated by subtracting the order completion time in the detailed data from the current time. Further, by subtracting the order acceptance time from the order completion time in the detailed data, the cooking time of the menu item ordered by the customer is calculated. The calculated meal time and cooking time are then written to the floppy disk along with the customer's detailed data. As described above, according to this embodiment, by key-inputting the customer's order number using the kitchen printer 4 when the cooking of the ordered menu item is completed, the station 2 can record the order completion time as well as the customer's order acceptance time. can be managed. Then, by specifying the customer's order number on the master terminal 5, the corresponding order reception time and order cancellation time are read out, and the meal time from order completion to checkout and the A management time from order reception to order completion. can be calculated and output to a floppy disk. Therefore, by analyzing each customer's meal time and cooking time for that customer written on a floppy disk using a personal computer, etc., it can be used as management information for setting menus, etc. . In addition, in this embodiment, by key-inputting an order number and time data using the kitchen printer 4, the input time data is stored in the stage machine 2 as the customer's order completion time corresponding to the input order number. . Therefore, even if the cook forgets to enter the customer's order number when completing the cooking of a menu item ordered by a customer, it is convenient because the cook can specify the exact order completion time later with a simple key operation. . Furthermore, in this embodiment, by switching the mode switch 74 to the "pause" mode in the master terminal 5, an unpaid list request message is automatically transmitted to the station 2. Then, from the station 2, each detail data in the customer file 33 is edited as unpaid list data and sequentially sent back. In this case, if the detailed data has not yet completed the order, it will be edited into unpaid list data consisting of the order number and order reception time data, and if the detailed data has completed the order, the order number and order will be edited. It is edited into unpaid list data consisting of a lot of completion time data. 7 received unpaid list data from station 2
In the 7 star terminal 5, it is determined whether the data is before the order is completed or after the order is completed, and if the data is before the order is completed, the data is sent after a certain period of time (set value 1) has passed from the order reception time. It is determined whether or not the order has passed, and if the order has passed, the order number and order reception time are displayed on the CRT display 79. Therefore, C
By looking at the display contents on the RT display 79, it is possible to check for orders that have been received but forgotten to be cooked and a certain period of time has elapsed. As a result, it is possible to prevent customers from having an unpleasant experience due to forgetting to prepare food, and the reliability of the store can be increased. In addition, in the case of data after order completion, it is determined whether a certain period of time (set value 2) has elapsed since the order completion time, and if it has elapsed, the order number and order reception time are displayed on the CRT. displayed on the display 79. Therefore, by looking at the display contents on the CRT display 79, it is possible to check for customers who have passed a certain period of time since the meal was served. You can ask for additional orders at the right time, improving service quality. In addition, the efficiency of store operation can be improved. Note that the present invention is not limited to the above embodiments. For example, in the embodiment described above, the meal time and cooking time are calculated in the master terminal 5 as management time data, but the effects of the present invention can be sufficiently achieved even if only one of them is calculated. Furthermore, the output light of the management time data is not limited to a floppy disk. Further, in the embodiment described above, the unpaid list data after a certain period of time is displayed on the CRT display 79, but it may be printed out on the receipt. In addition, the time comparison of unpaid list data is performed at Station 2.
It may also be possible to do this on the side and transmit only data after a certain period of time to the master station 5. It goes without saying that various other modifications can be made without departing from the spirit of the invention. [Effects of the Invention] As detailed above, the present invention provides the following effects. First, according to Item 1 of 21, the cooking completion time can be managed with a simple configuration, and the cooking time from receiving an order to the completion of cooking can be managed, as well as accounting after cooking is completed. It is possible to provide an order management system that can calculate meal times and obtain M and basic data necessary for setting menus. Moreover, according to claim 2, it is possible to provide an order management system in which the completion time of cooking can be appropriately set, and the order management system can deal with the situation even if the completion time cannot be set at the time of completion of cooking. Furthermore, according to claim 3, the order management system can prevent forgetting to cook or forget to take additional orders by managing the cooking completion time, and can improve serviceability and operational efficiency of the store. can be provided.

[Brief explanation of the drawing]

The figures show an embodiment of the present invention. Fig. 1 is a schematic diagram showing the overall configuration of the order management system, Fig. 2 is a block diagram of the stage engine, and Fig. 3 is the main memory of the RAM in the station. 4 is a block diagram of the kitchen printer, FIG. 5 is a diagram showing the key arrangement of the keyboard in the kitchen printer, and FIG. 6 is a diagram showing the main memory configuration of the RAM in the kitchen printer. Figure 7 shows the block tAff of the master terminal.
Figures 1 and 8 are diagrams showing the key arrangement of the keyboard on the master terminal, and Figure 9 is a diagram showing the key arrangement of the keyboard on the master terminal.
A flowchart showing the order reception process of the PU. Fig. 10 is an example of a customer slip issued by a slip issuing machine. Fig. 11 is an example of a kitchen slip issued by a kitchen printer.
Fig. 2 is a flowchart showing the key processing of the CPU in the kitchen printer, Fig. 13 is a flowchart showing the message reception processing of the CPU in the stage machine, Fig. 14 is a flowchart showing the main routine of the CPU in the master terminal.
FIG. 5 is a flowchart showing the checklist output processing of the CPU in the master terminal, and FIG. 16 is a diagram showing an example of the checklist output on the CRT display in the master terminal. 1...handy terminal, 2...station,
3...Voucher issuing machine, 4...Kitchen printer, 5.
...Master terminal, 6...Inline cable, 24...Clock circuit, 31...Menu table,
33...Customer file, 52...Numeric keypad, 54.
...Order Arashi key, 55...Send key, 74...Mode switch, 75...FDDW position, 79...CR
T display, 86...Clock circuit, 89...Call east key. Applicant's Representative Patent Attorney Takehiko Suzue Figure 1 Figure 4 Figure 5 Figure 6 Figure 9 Figure 10 Figure 11

Claims (3)

[Claims] (1) An order management device that manages order data input through an input device and an output device that controls the output of order data managed by this order management device are connected via a transmission line. The output device includes an order number input means, and a data transmission means for transmitting the order number data inputted by the means to the order management device via the transmission line, and the order management device includes: A clock circuit that measures the current time;
A customer file that has an area for storing order data, order reception time, and order completion time for each customer for each order number assigned to each customer, and when new order data is input via the input device, the data is stored. Order reception storage means that issues a unique order number, reads the current time from the clock circuit, and stores new order data and current time data in the order data area and order reception time area of the corresponding order number in the customer file, respectively. and order completion storage means for reading the current time from the clock circuit upon receiving the order number data from the output device and storing the current time data in the order completion time area of the corresponding order number in the customer file; a specifying means; and detailed data for reading the current time from the clock circuit and reading order data, order reception time, and order completion time corresponding to the order number from the customer file when the order number is specified by the specifying means; a reading unit; and an accounting unit that issues a receipt based on the order data read by the reading unit and calculates at least one of the meal time from the order completion time to the current time or the cooking time from the order reception time to the order completion time. An order management system comprising a processing means and a management time output means for outputting the management time calculated by the processing means. (2) The output device includes a time input device, and transmits the time data input by the input device and the order number data input by the order number input device to the order management device via the transmission line. and a second data transmitting means for storing the time data in the order completion time area of the corresponding order number in the customer file when the order management device receives the time data together with the order number data from the output device. 2. The order management system according to claim 1, further comprising two order completion storage means. (3) The order management device includes a checklist output command means, and searches the customer file in response to the output command from this means, and searches for data that does not become an order completion even after a certain period of time has elapsed from the order acceptance time. 2. The order management system according to claim 1, further comprising a checklist output means for extracting at least one of the data that does not become accounted for even after a certain period of time has elapsed from the order completion time and outputting at least the corresponding order number. system.