JP2007148642A - Order system by finger vein authentication system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an order system by a finger vein authentication system, where orders can be taken by correlating the orders with customers, respectively, table setting for the respective customers are realized, points to the respective customers are provided, and no ordering work is required for a person in charge of service. <P>SOLUTION: An order system 1 comprises, a management server 2, a customer table information terminal 3, a kitchen information terminal 4, a portable information terminal 6 which a person in charge of service carries with him, and a POS system 7 which are all mutually connected freely communicatively via a network 8. In addition, the customer table information terminal 3 is provided with; an IC card-reading means which reads an IC card 11; a finger vein authentication information reading means which reads in the finger vein authentication information of a customer 10; a finger vein authentication means which collates the read finger vein authentication information with finger vein authentication information preliminarily stored in the IC card 11; and an order-inputting means which receives orders inputted by the customer 10. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to an order system based on a finger vein authentication system, and more particularly to an order system based on a finger vein authentication system that can smoothly perform ordering, progress confirmation, and clearing in order / clearing processing in a restaurant or the like.

  As this kind of conventional order system, for example, Patent Document 1 can be cited. Patent Document 1 provides ordering machines in a plurality of customer tables, connects each ordering machine to an order management device in the kitchen via a LAN, and enables quick ordering without increasing the number of service personnel in the store. It is what.

Further, for example, Patent Document 2 describes a shopping system that allows a payment method with few authentication accidents to be selected and returns the cost for risk avoidance to the user according to the authentication accuracy. Specifically, when there is a difference in the authentication accident rate calculated by the authentication accident rate calculation means depending on the authentication accuracy selected and registered by each individual, the cashback calculation means returns according to this authentication accident rate The amount is to be determined.
JP 2001-209675 A Japanese Patent Laid-Open No. 2002-7933

In Patent Document 1, an ordering machine provided in a customer table and an order management apparatus in a kitchen are connected via a LAN, and prompt ordering is possible.
The patent document 2 is a shopping system that can be returned to the user according to the authentication accuracy selected by the user.

  However, it is possible to place orders by connecting individual orders with individual customers, enabling distribution to individual customers and providing points to individual customers as well as services. There is a demand for an order system that can eliminate the order work by the person in charge and display the progress of the order to the customer, and Patent Documents 1 and 2 cannot sufficiently satisfy this demand.

  In view of the above situation, the present invention enables individual customers to be placed in an order by linking individual orders with individual customers, and can provide points to individual customers. An object of the present invention is to provide an order system using a finger vein authentication system that can be provided, abolishes the order work by a service person, and can display the progress of the order to a customer.

In order to solve the above problems, the present invention provides the following configurations.
The invention according to claim 1 is installed in a management server, a customer table information terminal installed in a customer table, a kitchen information terminal installed in a kitchen, a portable information terminal carried by a service person, and a clearing window. An order system in which the POS system is connected to each other via a network so that they can communicate with each other.
The customer table information terminal includes an IC card reading means for reading an IC card;
Finger vein authentication information reading means for reading customer finger vein authentication information;
Finger vein authentication means for performing finger vein authentication by comparing the read finger vein authentication information of the customer with the finger vein authentication information stored in advance in the IC card;
IC card read data display means for displaying read data of the IC card when the finger vein authentication is normally completed;
Menu request means for transmitting information requesting menu information to the management server;
Menu receiving means for receiving a menu from the management server;
Menu display means for displaying the menu;
Order entry means for accepting orders entered by customers who saw the menu;
Order transmitting means for transmitting the order to the management server;
Additional order entry means for accepting additional orders entered by the customer;
Status receiving means for receiving a status from the management server;
Status display means for displaying the status, and
The management server includes menu request receiving means for receiving a menu information request from the customer table information terminal;
Menu extraction means for extracting a menu based on the reception of the request for the menu information;
Menu transmission means for transmitting the menu to the customer table information terminal;
Order receiving means for receiving an order from the customer table information terminal;
Order storage means for storing the order in a database;
Order extracting means for extracting the order from the database;
Order transmitting means for transmitting the order to the kitchen information terminal;
Status update means for updating the status of the database;
Status extraction means for extracting the status;
Status transmitting means for transmitting the status to the customer table information terminal;
An order system based on a finger vein authentication system is provided.

The invention according to claim 2 is characterized in that the kitchen information terminal includes an order receiving means for receiving an order from the management server;
Order display means for displaying the order;
Order confirmation input means for receiving input information for inputting that the person in charge of the kitchen has confirmed the order;
Order confirmation transmitting means for transmitting the confirmation input information to the management server;
A cooking end input means for accepting input information for inputting that the person in charge of the kitchen has finished cooking;
Cooking end transmission means for transmitting the cooking end input information to the management server,
The management server includes order confirmation receiving means for receiving the confirmation input information;
An order system using a finger vein authentication system according to claim 1, further comprising cooking end receiving means for receiving the cooking end input information.

The invention according to claim 3 is characterized in that the management server transmits cooking end transmission means for transmitting cooking end to the portable information terminal;
A serving start receiving means for receiving serving start information from the portable information terminal;
A serving end receiving means for receiving serving end information from the portable information terminal;
The portable information terminal comprises cooking end receiving means for receiving cooking end information from the management server;
A cooking end notification means for notifying the service representative that the cooking end information has been received;
Cooking end cooking display means for displaying cooking end cooking based on the received cooking end information;
A serving start input means for accepting input information for inputting that the service person starts serving food to the customer table;
Serving start transmission means for transmitting serving start information to the management server;
A serving end input means for accepting input information for inputting that the service person has finished serving food to the customer table;
3. An ordering system using a finger vein authentication system according to claim 1 or 2, further comprising: a serving end transmitting means for transmitting serving end information to the management server.

In the invention according to claim 4, the customer table information terminal includes a meal end input means for receiving input information for a customer to input a meal end,
A meal end transmission means for transmitting the meal end information to the management server;
Status determination result receiving means for receiving a status determination result from the management server;
A status determination result display means for displaying the received status determination result,
The management server, a meal end receiving means for receiving meal end information from the customer table information terminal,
Status end determination means for determining the end of the status of the database based on the received meal end information;
4. An order system using a finger vein authentication system according to claim 1, further comprising status determination result transmission means for transmitting a status determination result to the customer table information terminal. To do.

According to a fifth aspect of the present invention, the POS system includes an IC card reading unit that reads the IC card,
Finger vein authentication information input means for reading customer's finger vein authentication information;
Finger vein authentication means for performing finger vein authentication by comparing the read finger vein authentication information of the customer with the finger vein authentication information stored in advance in the IC card;
A charge calculation data requesting means for transmitting information for requesting charge calculation data to the management server when finger vein authentication is normally completed;
Charge calculation data receiving means for receiving charge calculation data from the management server;
Charge calculation means for calculating a charge based on the charge calculation data;
A charge display means for displaying the calculated charge;
Customer table update information transmitting means for transmitting customer table update information to the management server;
IC card update means for updating the IC card based on the calculated fee,
The management server includes charge calculation data request receiving means for receiving a charge calculation data request from the POS system;
Charge calculation data extraction means for extracting charge calculation data from the database based on the charge calculation data request;
Charge calculation data transmitting means for transmitting charge calculation data to the POS system;
Customer table update information receiving means for receiving customer table update information from the POS system;
5. An order system using a finger vein authentication system according to claim 1, further comprising: a customer table update unit that updates the customer table based on the received customer table update information. To do.

According to the invention described in claim 1 of the present invention, it is possible to place orders by linking individual orders with individual customers, enabling distribution to individual customers, and to individual customers. It is possible to provide an order system that can eliminate the order work by a service person. Further, the customer can know the progress (status) of the order.
In addition to the effect of the invention according to claim 1, the invention according to claim 2 can notify the customer of the end of cooking and the end of cooking as well as the service staff.

In the invention according to claim 3, in addition to the effect of the invention according to claim 1 or 2, the service person can know the end of cooking and can serve to each customer. Can contact.
In addition to the effect of the invention according to any one of claims 1 to 3, the invention according to claim 4 can notify the management server of the end of the customer's meal and whether the customer has finished the distribution of all orders. You can tell whether or not.

  In addition to the effect of the invention according to any one of claims 1 to 4, the invention according to claim 5 makes it possible to settle a fee after authenticating a customer and store customer points in an IC card. it can.

Hereinafter, embodiments of the present invention will be described with reference to the drawings showing examples.
(Fig. 1 Outline of order system using finger vein authentication system)
In FIG. 1, reference numeral 1 denotes an order system based on the finger vein authentication system of the present invention. This order system 1 includes a management server 2, a customer table information terminal 3 installed in a customer table, and kitchen information installed in a kitchen. The terminal 4 is composed of a portable information terminal 6 carried by a service person 5 such as a waiter or waitress, and a POS system 7 installed at a clearing window. Note that the description of the CPU, memory, HDD, and network I / F of each system is omitted in this specification.

  The management server 2 has a database 9, and all data is transmitted between the systems via the database 9. The customer 10 also has an IC card 11. The IC card 11 has points for providing a point service and has a finger vein pattern which is finger vein authentication information for authenticating an individual. If you do not have an IC card 11, it will be issued when you enter the store. When authentication is performed for the first time by a finger vein authentication device (not shown) described later, the read finger vein pattern is recorded on the IC card 11.

(Figure 2 Functional diagram of each system)
As shown in FIG. 2, the database 9 of the management server 2 has a customer information table 21, a menu table 22, and an order table 23.
The customer table information terminal 3 is installed in the customer table, and is used for entertainment such as a game in which the customer 10 places an order, displays the progress status (status) of the order, and waits.
The customer table information terminal 3 includes a touch panel 24, a finger vein authentication device 25, an IC card reader / writer 26, and a screen 27.
The touch panel 24 is a part where the customer 10 touches with a finger to select information displayed on the screen 27, but is linked to the finger vein authentication device 25, and at the same time as the touch panel 24 is touched, the finger vein authentication device 25 Input.

  The finger vein authentication device 25 is a device for identifying 10 customers. All finger vein authentication devices 25 project the flow of red blood cells flowing in the vein and record the shadow as a pattern. Depending on the state of the body at the time of authentication (eg, when anemia appears), the read finger vein pattern may differ from the normal pattern, leading to an authentication error. Therefore, it is better to keep the same state as usual at the time of authentication by finger vein.

The IC card reader / writer 26 is a device that performs reading / writing on the IC card 11 possessed by the customer 10. The screen 27 displays a menu image, an order progress (status), a game image, and the like.
The kitchen information terminal 4 is for a person in charge of the kitchen (a cook), and includes a touch panel 28 and a screen 29. The touch panel 28 is used for the cook to touch when the cooking of the ordered menu is started, when cooking is finished. The screen 29 is used by the cook to confirm the menu being ordered.

  The portable information terminal 6 is carried by the service person 5 and comprises a touch panel 30, a screen 31 and a vibrator 32. The touch panel 30 is used by the service person to touch the ordered food before and after carrying it to the customer table. The screen 31 is used to confirm the food to be delivered to the customer 10 and the customer table to be delivered. The vibrator 32 is a means for notifying the service person 5 that the ordered food has been completed. A different service representative number is assigned to the portable information terminal 6 in advance for each service representative.

  The POS system 7 is used by the store side at the time of liquidation, and includes a POS terminal 41, a finger vein authentication device 42, and an IC card reader / writer 43. The POS terminal 41 is used for displaying charges and points. When displaying the charges and points, the finger vein authentication device 42 and the IC card reader / writer 43 are used to specify the order information of the customer 10. The IC card reader / writer 43 is also used to write point information and an expiration date on the IC card 11.

(Explanation of detailed functional diagram of each system)
Further, the detailed functions of each system will be described. As shown in FIG. 3, the customer table information terminal 3 includes an IC card reading means 51 (IC card reader / writer 26) for reading the IC card 11, and a customer 10's finger. Finger vein authentication information is read by comparing the finger vein authentication information reading means 52 (touch panel 24) for reading the vein authentication information, the read finger vein authentication information of the customer 10 and the finger vein pattern stored in advance in the IC card 11. The finger vein authentication means 53 (finger vein authentication device 25) for performing IC card reading, the IC card read data display means 54 (screen 27) for displaying the read data of the IC card 11 when the finger vein authentication is normally completed, and the management Menu request means 55 for transmitting information requesting menu information to the server 2 and menu receiving means 56 for receiving a menu from the management server 2 A menu display means 57 (screen 27) for displaying the menu, an order input means 58 (touch panel 24) for accepting an order input by the customer 10 who viewed the menu, and an order transmission means 59 for transmitting the order to the management server; , An additional order input means 60 for receiving an additional order input by the customer 10, a status receiving means 61 for receiving a status from the management server 2, and a status display means 62 (screen 27) for displaying the status.

  Further, as shown in FIG. 4, the management server 2 includes a menu request receiving means 63 for receiving a menu information request from the customer table information terminal 3, and a menu extraction for extracting a menu based on the reception of the menu information request. Means 64; menu transmitting means 65 for transmitting a menu to the customer table information terminal 3; order receiving means 66 for receiving an order from the customer table information terminal 3; and storing the order in the order table 23d of the database 9. Order storage means 67, order extraction means 68 for extracting orders from the database 9, order transmission means 69 for transmitting orders to the kitchen information terminal 4, and status update means for updating the status of the order table 23 in the database 9 70 and status extraction status An extraction means 71, and a status transmission unit 72 for transmitting the status to the customer table information terminal 3.

As shown in FIG. 5, the kitchen information terminal 4 includes an order receiving means 75 for receiving an order from the management server 2, an order display means 76 (screen 29) for displaying the order, and a person in charge of the kitchen placing the order. Order confirmation input means 77 (touch panel 28) for receiving input information for confirming confirmation, order confirmation transmission means 78 for transmitting confirmation input information to the management server, and that the person in charge of the kitchen has finished cooking. A cooking end input unit 79 (touch panel 28) for receiving input information to be input and a cooking end transmission unit 80 for transmitting cooking end input information to the management server are provided.
On the other hand, as shown in FIG. 4, the management server 2 includes order confirmation receiving means 81 for receiving the confirmation input information, and cooking end receiving means 83 for receiving cooking end input information.

Furthermore, as shown in FIG. 4, the management server 2 includes a cooking end transmission unit 91 that transmits cooking end to the portable information terminal 6, and a serving start receiving unit 92 that receives information about the start of serving from the portable information terminal 4. And a distribution end receiving means 93 for receiving information on the end of the distribution from the portable information terminal 4.
Further, as shown in FIG. 6, the portable information terminal 6 notifies the service staff that the cooking end receiving means 96 receives the cooking end information from the management server 2 and that the cooking end information has been received. The cooking end notification means 97 (vibrator 32), the cooking end cooking display means 98 for displaying the cooking end food based on the received cooking end information (screen 31), and the service person 5 carries the food to the customer table. Serving start input means 99 (touch panel 30) for accepting input information to input starting, serving start transmitting means 100 for transmitting serving start information to the management server, and that the service person has brought the dish to the customer table A distribution end input unit 101 (touch panel 30) that receives input information to be input, and a distribution end transmission that transmits the distribution end information to the management server 2. And a stage 102.

Further, as shown in FIG. 3, the customer table information terminal 3 transmits the meal end input means 111 (touch panel 24) for receiving input information for the customer 10 to input the end of the meal, and the meal end information to the management server 2. A meal end transmission unit 112, a status determination result reception unit 113 that receives a status determination result from the management server 2, and a status determination result display unit 114 (screen 27) that displays the received status determination result.
On the other hand, as shown in FIG. 4, the management server 2 receives the meal end receiving means 116 for receiving the meal end information from the customer table information terminal 3, and the status of the order table 23 in the database 9 based on the received meal end information. Status end determination means 117 for determining the end of the status, and status determination result transmission means 118 for transmitting the status end determination result to the customer table information terminal 3.

  7, the POS system 4 includes an IC card reading unit 121 (IC card reader / writer 43) for reading the IC card 11, and a finger vein pattern input unit 122 (for reading the finger vein pattern of the customer 10). Finger vein authentication device 123 (finger vein authentication device) that performs finger vein authentication by comparing the finger vein pattern of the customer 10 that has been read with the finger vein pattern stored in advance in the IC card 11 42) and, when the finger vein authentication is normally completed, fee calculation data request means 124 for transmitting information for requesting fee calculation data to the management server 2, and fee calculation for receiving fee calculation data from the management server 2. A data receiving means 125; a charge / point calculating means 126 (POS system 41) for calculating a charge based on the charge calculation data; The charge / point display means 127 (POS system 41) for displaying the charged price, the customer information table update information sending means 128 for sending the customer information table update information to the management server 2, and the IC card based on the calculated charge IC card updating means 129 (IC card reader / writer 43) for updating 11.

  On the other hand, as shown in FIG. 4, the management server 2 receives fee calculation data request receiving means 130 for receiving a fee calculation data request from the POS system 7 and the fee calculation data from the database 9 based on the fee calculation data request. Charge calculation data extraction means 131 to be extracted, charge calculation data transmission means 132 for transmitting charge calculation data to the POS system 7, customer information table update information reception means 133 for receiving customer information table update information from the POS system 7, and reception And customer information table updating means 134 for updating the customer information table based on the customer information table update information.

(FIG. 8 Explanation of examples of contents of database 9 and IC card 4)
As described above, the database 9 of the management server 2 has three tables. As shown in FIG. 8, the customer information table 21 holds information about the customer 10 who uses the store, and is synchronized with the data of the IC card 11 possessed by the customer 10. However, the record does not have information for identifying an individual such as a finger vein pattern from the viewpoint of preventing information leakage. Each time the customer 10 orders food, the points are added according to the food ordered. Points can be used as a discount at the time of liquidation. The expiration date is the time limit for using points, and is the number of days counted from the last use date. If the expiration date has passed, the points will be 0.

The menu table 22 holds information on dishes that can be ordered at the store. The menu image is displayed on the screen 27 of the customer table information terminal 3 so that the customer 10 can order food visually.
A record is added to the order table 23 every time the customer 10 orders. The table number is a customer table on which the customer 10 who ordered the dish is seated, and is referred to by the service person 5. The service person number is the number of the service person 5 who carries the order. When there is only one service person 5, the value is fixed. The status is the progress of the order, and changes when the customer 10, the chef in the kitchen, and the service person 5 touch each touch panel 24, 28, 30.
Further, the IC card 11 possessed by the customer 10 holds the finger vein pattern of the customer 10 itself. At the time of ordering and checkout, in order to authenticate the customer 10 itself, this finger vein pattern is collated with the pattern read by each finger vein authentication device 25, 42.

(Figure 9 Overall flow from customer order to liquidation)
FIG. 9 shows a flow from when the customer 10 places an order until the customer is settled. When the customer 10 is seated on the customer table, he / she performs finger vein authentication and IC card authentication and then places an order. The order information reaches the kitchen without going through the service person 5 and is cooked according to the order in the kitchen. The cooked food is brought to the customer table by the service person 5 and the customer 10 eats. When the customer 10 places an additional order, the above flow is repeated. When the meal ends, the customer 10 performs a predetermined process on the customer table and then moves to the clearing window. Perform finger vein authentication and IC card authentication again at the checkout counter, check the fee, and checkout.

(Fig. 10 Process flow when ordering)
The customer 10 places an order using one customer table information terminal 3 installed on the customer table. At this time, one customer table information terminal 3 may be installed for each seat of the customer table. In this case, the customer table number item is a number indicating a specific seat of the specific customer table number, and since the order can identify the customer 10 of which seat of which customer table number, the service person 5 serves the customer. 10 is easy to deliver. First, before placing an order, first, a predetermined position on the touch panel 24 (displayed on the screen 27 as “order start”) is touched. As a result, the functions of the finger vein authentication device 25 and the IC card reader / writer 26 of the customer table information terminal 3 automatically work.

That is, when placing an order, the IC card 11 is first held over the IC card reader / writer 26. While holding the IC card 11, the finger vein authentication device 25 is touched by touching a predetermined position of the touch panel 24 (for example, an area displayed on the screen 27 as “Please touch this part for authentication”). Reads the finger vein pattern of the customer 10 and collates it with the finger vein pattern held by the IC card 11. Finger vein authentication can be retried a predetermined number of times, and if the finger vein pattern matches during that time, the person is authenticated.
If it is not authenticated even after a predetermined number of retries, the service person 5 is called as an exception process. In this case, subsequent orders are directly requested from the service person 5. At that time, the existing points cannot be used, and the order at that time is not added to the points. If finger vein authentication is difficult due to physical reasons (eg, there is no finger at all), a service can be performed by touching a predetermined position on the touch panel 24 (for example, “calling” is displayed on the screen 27). Call the person in charge. Subsequent orders will be requested directly from the service person 5. At that time, the existing points cannot be used, and the order at that time is not added to the points.

Then, as shown in FIG. 10, the customer table information terminal 3 reads the IC card 11 by the IC card reading means 51 (step S1), and reads the finger vein pattern of the customer 10 by the finger vein authentication information reading means 52. If this is the case (step S2), the finger vein authentication means 53 collates the read finger vein pattern of the customer 10 with the finger vein pattern stored in advance in the IC card 11 to perform finger vein authentication (step S3).
When the finger vein authentication is normally completed, the read data of the IC card 11 is displayed by the IC card read data display means 54 (step S4). That is, when the user authentication is obtained, the point 27, the last use date, and the expiration date are displayed on the screen 27.

Next, the menu request means 55 of the customer table information terminal 3 transmits information requesting menu information to the management server 2 (step S5), and the management server 2 uses the menu request reception means 63 to send the customer table information. When the menu information request from the terminal 3 is received (step S6), the menu extracting unit 64 extracts the menu based on the reception of the menu information request (step S7), and the menu transmitting unit 65 stores the menu in the customer table. It transmits to the information terminal (step S8).
When the customer table information terminal 3 receives the menu from the management server 2 by the menu receiving means 56 (step S9), the customer table information terminal 3 displays the menu by the menu display means 57 (step S10). Thereby, the order from the customer table information terminal 3 becomes possible.

The order input means 58 accepts an order input by the customer 10 who has seen the menu (step S11). That is, since a menu image is displayed on the screen 27, a desired menu is touched and selected.
If a retry is performed at the time of finger vein authentication, it is considered that there is a change in the body that is different from normal, so that information is sent to the management server 2 and, for example, a lot of vinegar is used to improve blood circulation. It is also possible to configure so that the cooked food is preferentially displayed on the menu and recommended to the customer 10.
The order transmitting means 59 transmits the order to the management server 2 (step S12).

When the order receiving means 66 receives the order from the customer table information terminal 3 (step S13), the management server 2 stores the order in the order table 23 of the database 9 using the order storage means 67 (step S14). That is, when a menu is selected, an order is added to the order table 23. At this time, the status of the order table 23 is “waiting for cooking”.
Next, when the order is extracted from the database 9 by the order extraction unit 68 (step S15), the management server 2 transmits the order to the kitchen information terminal 4 by the order transmission unit 69 (step S16).

On the other hand, the customer 10 can place an additional order and receives the additional order input by the additional order input means 60 (step S17). Then, it returns to step S12 and the additional order transmission means 61 transmits the additional order to the management server 2. Thereafter, the same processing is repeated.
That is, when an additional order is required, it is possible to place an order by selecting a menu continuously without performing authentication. However, when another customer 10 in the customer table places an order, it is necessary to perform the IC card authentication and finger vein authentication steps performed by the customer 10. These operations can be used for ordering at any time until the meal is finished.

  The management server 2 extracts the status every time the status of the order table 23 of the database 9 is updated by the status extraction means 71 (step S21), and the status transmission means 72 converts the status into the customer table information. It transmits to the terminal 3 (step S22). When the status receiving means 61 receives the status from the management server 2 (step S23), the customer table information terminal 3 displays the status using the status display means 63 (step S24). Thereby, the customer 10 can confirm the progress (status) of the food ordered on the screen 27 at any time. If the status is “Waiting for cooking”, the order can be canceled. At that time, a predetermined position of the touch panel 24 (for example, “Cancel” is displayed on the screen 27) is touched. As a result, the record of the order is deleted from the order table 23.

In the case of leaving only one customer in the case of only one customer, the customer table information terminal 3 is touched by touching a predetermined position of the touch panel 24 (displayed as “leaving away”) on the screen 27. It is also possible to lock and temporarily disable the order from the customer table information terminal 3.
Furthermore, a game using finger vein authentication may be prepared in order to spend a significant waiting time from when the customer 10 places an order until the food arrives. For example, if the game 1 is a fortune-telling system, the finger vein authentication is performed by touching a predetermined position on the touch panel 24 (displayed on the screen 27 with “Game 1”), and the finger vein pattern read by Appropriate fortune-telling results are displayed depending on the combination with the food ordered at the time.

In the case of a good result, points are displayed on the screen 27, and the points are added by holding the IC card 11 over the IC card reader / writer 26. If the result is not good, an appropriate recommended menu is displayed on the screen 27 to overcome the bad situation.
For example, when the game 2 is a battle system, it is enjoyed by a pair of two. By performing finger vein authentication by touching a predetermined position on the touch panel 24 (displayed on “Game 2” and the screen 27), the strength is determined by the combination of the read finger vein pattern and the point at that time. The displayed character is displayed and fights against the opponent. When the battle is won, points are displayed on the screen 27, and the points are added by holding the IC card 11 over the IC card reader / writer 26. Further, if the player loses, the menu may be displayed on the screen 27 so that points can be accumulated by placing an order so that the user can place an order according to his / her preference.

(Figure 11 Processing flow when cooking)
As shown in FIG. 11, when the kitchen information terminal 4 receives an order from the management server 2 by the order receiving means 75 (step S31), the order display means 76 displays the order (step S32). The (cooker) receives the input information for inputting that the order has been confirmed by the order confirmation input means 77 (step S33). That is, in the kitchen, the person in charge (the cook) can check the order information of the customer 10 in a timely manner by referring to the screen 29 of the kitchen information terminal 4. When a person in charge (a cook) starts cooking an order, a predetermined position on the touch panel 28 (the order information on the screen 29) is touched.
Then, confirmation input information is transmitted to the management server 2 by the order confirmation transmission means 78 (step S34).

  When receiving the order confirmation input information by the order confirmation receiving means 81 (step S35), the management server 2 updates the order status to “cooking” by the status updating means 70 based on the confirmation input information (step S35). S36). As a result, the status of the order in the order table 23 is updated from “Waiting for cooking” to “Cooking”. At this point, the customer 10 can confirm on the screen 27 of the customer table information terminal 3 that the order is being cooked.

  Next, when the person in charge of the kitchen receives input information for inputting that cooking has been completed by the cooking end input means 79 (step S37), that is, when the cook finishes cooking for the order, the touch panel 28 again. When the predetermined position (order information on the screen 29) is touched, cooking end input information is transmitted to the management server 2 by the cooking end transmission means 80 (step S38), and the management server 2 receives the cooking end reception means 82. When the cooking end input information is received (step S39), the status update unit 70 updates the status of the order table 23 to “cooking end” based on the cooking end input information (step S40). As a result, the status of the order table 23 is updated from “cooking” to “cooking completed”. Similarly to the above, at this time, the customer 10 can confirm on the screen 27 of the customer table information terminal 3 that the cooking of the order has been completed.

(Fig. 12 Process flow when carrying dishes)
Further, as shown in FIG. 12, when the management server 2 transmits cooking end to the portable information terminal 6 by the cooking end transmitting means 91 based on the received information of cooking end (step S51), the portable information terminal 6 Information about the end of cooking is received from the management server 2 by the end receiving means 96 (step S52), and information about the end of cooking is received by the vibrator 32 to the service person 5 by the vibrator 32 (step S52) (step S52). S53). And the portable information terminal 6 displays the cooking completion | finish cooking based on the received cooking completion information by the cooking completion | finish cooking display means 98 (step S54).

  That is, when the status of the order table 23 is updated to “cooking finished”, the service person 5 can check on the screen 31 of the portable information terminal 6 (“cooking is finished” is displayed on the screen 31). At the same time, the vibrator 32 of the portable information terminal 6 vibrates, so that the person in charge of the service can know that cooking has ended even when the screen 31 is not focused.

Next, the service person 5 who carries the dish goes to the kitchen to receive the dish, and receives input information for inputting that the dish is started toward the customer table by the serving start input means 99 (step S55). That is, a service person who carries a dish touches a predetermined position of the touch panel 30 of the portable information terminal 6 (“carry” is displayed on the screen 31).
The distribution start information is transmitted to the management server 2 by the distribution start transmission unit 100 (step S56), and the management server 2 receives the distribution start information from the portable information terminal 6 by the distribution start reception unit 92 (step S57). ) The status update unit 70 updates the status to “already being distributed” based on the received information about the start of the distribution (step S58). As a result, the service person number in the order table 23 is updated and the status is updated from “cooking completed” to “drinking”.

  The service person 5 carries the dish to the table number displayed on the screen 31 and delivers the dish to the customer 10 at the customer table. If only one customer table information terminal 3 is installed in the customer table, since the service person 5 can only identify the customer table that ordered the food, the service person 5 orders which customer 10 in the customer table. Confirm with the customer 10 whether the dish has been cooked. On the other hand, if the customer table information terminal 3 is installed for each seat of the customer table, the customer table and the seat where the service person 5 ordered the food can be identified, so the customer who ordered without confirming with the customer 10 10 can be given food.

The service person 5 receives the input information for inputting that the food has been delivered to the customer table by using the distribution end input means 101 (step S59). That is, when the customer 10 receives the dish, the service person 5 touches a predetermined position (displayed as “END” on the screen 31) of the touch panel 30 of the customer table information terminal 6.
The customer table information terminal 3 transmits the distribution end information to the management server 2 by the distribution end transmission means 102 (step S60).
When the management server 2 receives the distribution end information from the portable information terminal 6 by the distribution end reception unit 93 (step S61), the status update unit 70 sets the status to “distribution end” based on the received distribution end information. (Step S63). As a result, the status of the order in the order table 23 is updated from “Now serving” to “End serving”.

(Fig. 13 Process flow when the meal is finished)
Furthermore, when the customer 10 finishes the meal, the customer 10 receives input information for inputting the end of the meal via the meal end input means 111 in the customer table information terminal 3 (step S72). That is, when the customer 10 finishes the meal, the customer 10 touches a predetermined position on the touch panel 24 of the customer table information terminal 3 (displayed as “meal end” on the screen 27).
Next, the meal end information is transmitted to the management server 2 by the meal end transmission means 112 (step S72).
When the management server 2 receives the meal end information from the customer table information terminal 3 by the meal end receiving means 116 (step S73), the status end determination means 117 uses the status of the database 9 based on the received meal end information. (Step S74), and the status determination result transmission means 118 transmits the status determination result to the customer table information terminal 3 (step S75).

The customer table information terminal 3 receives the status determination result from the management server 2 by the status determination result receiving means 113 (step S76), and displays the received status determination result by the status determination result display means 114 (step S76). S77). That is, when there is a dish that the customer 10 is ordering in the order table 23 (a dish whose status is not “end of serving”), the screen 31 displays “There is a dish that has not been served yet”.
When the customer 10 wants to settle even though he / she is ordering, he / she calls the service person 5 by touching a predetermined position of the touch panel 24 (displayed as “calling” on the screen 27) and informs the customer of the fact. . The service person 5 locks the functions of the finger vein authentication device 25 and the IC card reader / writer 26 of the customer table information terminal 3 and makes it impossible to add an order to the order table 23 by an order from the customer table information terminal 3. Such a countermeasure is manually performed, and the customer 10 is guided to the clearing window.

  If there is no dish on the order table 23 that the customer 10 is ordering, the screen 27 displays “Please go to the checkout window” and the finger vein authentication device 25 and IC card of the customer table information terminal 3. The function of the reader / writer 26 is automatically locked, and orders from the customer table information terminal 3 are not added to the order table 23. Subsequently, the customer 10 proceeds to the clearing window.

(Fig. 14 Flow of processing at the time of liquidation)
At the checkout counter, charges are cleared for each customer 10. The customer 10 performs authentication by holding a finger over the finger vein authentication device 42 while holding the IC card 11 over the IC card reader / writer 43 of the POS system 7. Authentication can be retried a predetermined number of times, but if it is not authenticated even after a predetermined number of retries, it is manually cleared as an exception process. At that time, the points and the last use date are not reflected on the IC card 11, and the existing points cannot be used. As shown in FIG. 14, the POS system 7 reads the IC card 11 by the IC card reading means 121 (step S81), and reads the finger vein pattern of the customer 10 by the finger vein authentication information input means 122. (Step S82) The finger vein authentication means 123 performs finger vein authentication by comparing the read finger vein authentication information of the customer 10 with the finger vein pattern stored in advance in the IC card 11 (step S83).

When the finger vein authentication ends normally, the charge calculation data request unit 124 transmits information requesting charge calculation data to the management server 2 (step S84).
When the charge calculation data request receiving unit 130 receives the charge calculation data request from the POS system 7 (step S85), the management server 2 uses the charge calculation data extraction unit 131 to charge the charge from the database 9 based on the charge calculation data request. Calculation data is extracted (step S86), and charge calculation data transmission means 132 transmits charge calculation data to the POS system 7 (step S87).
When the charge calculation data receiving means 125 receives charge calculation data from the management server 2 (step S88), the POS system 7 calculates charges and points based on the charge calculation data by the charge / point calculation means 126. Then, the charge and points of the customer 10 are displayed by the charge / point display means 127 including the POS terminal 41 (step S90).

The existing points can be used when the customer 10 pays the fee. In that case, tell the number of points to be used at the checkout counter. At the checkout counter, discounts are given according to the points, and the points used are subtracted from the existing points. In addition, there may be free jade balls that can be obtained free of charge at the checkout counter, but for customers 10 who require retry at the time of authentication, several supplements containing nutrients that have the effect of improving blood circulation such as polyphenol and vinegar are available. It becomes possible to pass.
Then, the POS system 7 transmits the customer information table update information to the management server 2 by the customer information table update information transmission means 128 (step S91).

Further, the IC card update means 129 updates the point, last use date, and expiration date of the IC card 11 based on the calculated fee / point (step S92).
When the customer information table update information receiving unit 133 receives the customer information table update information from the POS system 7 (step S93), the management server 2 uses the customer information table update unit 134 based on the received customer information table update information. The customer information table 21 is updated (step S94).

Thus, according to the order system 1 using the finger vein authentication system of the present invention, individual orders and individual customers 10 can be linked and orders can be placed, and distribution to the individual customers 10 becomes possible. In addition, it is possible to provide points to the individual customers 10 and to eliminate the order work by the service person.
Further, the customer 10 can know the progress status (status) of the order.
In addition, the customer 10 can be notified of cooking and the end of cooking, and the service person can be notified of the end of cooking.
Furthermore, the service person can know the end of cooking, can serve to each customer 10, and can notify the management server 2 of the end of serving.
Then, the management server 2 can be notified of the end of the meal of the customer 10, and the customer 10 can be notified of whether or not all the ordered items have been distributed.
In addition, it is possible to settle the fee after authenticating the customer, and the points of the customer 10 can be stored in the IC card 11.

It is explanatory drawing which shows roughly the order system by the finger vein authentication system of this invention. (A) It is explanatory drawing of the database with which the management server of the order system by the finger vein authentication system of this invention is provided. (B) It is explanatory drawing of the customer table information terminal of the order system by the finger vein authentication system of this invention. (C) It is explanatory drawing of the kitchen information terminal of the order system by the finger vein authentication system of this invention. (D) It is explanatory drawing of the POS system of the order system by the finger vein authentication system of this invention. (E) It is explanatory drawing of the portable information terminal of the order system by the finger vein authentication system of this invention. It is explanatory drawing explaining the detailed function of the customer table information terminal of this invention. It is explanatory drawing explaining the detailed function of the management server of this invention. It is explanatory drawing explaining the detailed function of the kitchen information terminal of this invention. It is explanatory drawing explaining the detailed function of the portable information terminal of this invention. It is explanatory drawing explaining the detailed function of the POS system of this invention. (A) It is explanatory drawing of the customer information table stored in the database of this invention. (B) It is explanatory drawing of the menu table stored in the database of this invention. (C) It is explanatory drawing of the order table stored in the database of this invention. (D) It is explanatory drawing of the stored data of the IC card of this invention. In this invention, it is explanatory drawing which shows the whole flow after a customer orders and liquidates. It is explanatory drawing of the flow of the process at the time of ordering in the order system by the finger vein authentication system of this invention. It is explanatory drawing of the flow of a process at the time of cooking in the order system by the finger vein authentication system of this invention. It is explanatory drawing of the flow of a process when carrying a dish in the order system by the finger vein authentication system of this invention. It is explanatory drawing of the flow of a process when a meal is complete | finished in the order system by the finger vein authentication system of this invention. It is explanatory drawing of the flow of a process at the time of liquidation in the order system by the finger vein authentication system of this invention.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Order system 2 Management server 3 Customer table information terminal 4 Kitchen information terminal 5 Service person in charge 6 Portable information terminal 7 POS system 8 Network 9 Database 10 Customer 11 IC card 51 IC card reading means 52 Finger vein authentication information reading means 53 Finger vein Authentication means 54 IC card read data display means 55 Menu request means 56 Menu reception means 57 Menu display means 58 Order input means 59 Order transmission means 60 Additional order input means 61 Status reception means 62 Status display means 63 Menu request reception means 64 Menu extraction Means 65 Menu transmission means 66 Order reception means 67 Order storage means 68 Order extraction means 69 Order transmission means 70 Status update means 71 Status extraction means 72 Tooth transmission means 75 Order reception means 76 Order display means 77 Order confirmation input means 78 Order confirmation transmission means 79 Cooking end input means 80 Cooking end transmission means 81 Order confirmation reception means 82 Cooking end reception means 91 Cooking end transmission means 92 Cooking start reception 92 Means 93 Serving end receiving means 96 Cooking end receiving means 97 Cooking end notifying means 98 Cooking end dish display means 99 Serving start input means 100 Serving start transmitting means 101 Serving end input means 102 Serving end transmitting means 116 Meal end receiving means 117 Status end Determination means 118 Status determination result transmission means 111 Meal end input means 112 Meal end transmission means 113 Status determination result reception means 114 Status determination result display means 121 IC card reading means 122 Finger vein authentication information input means 123 Finger vein authentication means 124 Charge calculation data request means 125 Charge calculation data reception means 126 Charge / point calculation means 127 Charge / point display means 128 Customer table update information transmission means 129 IC card update means 130 Charge calculation data request reception means 131 Charge Calculation data extraction means 132 Charge calculation data transmission means 133 Customer table update information reception means 134 Customer table update means

Claims (5)

A management server, a customer table information terminal installed in a customer table, a kitchen information terminal installed in a kitchen, a portable information terminal carried by a service person, and a POS system installed in a clearing window are mutually networked. Is an order system that is connected to communicate freely,
The customer table information terminal includes an IC card reading means for reading an IC card;
Finger vein authentication information reading means for reading customer finger vein authentication information;
Finger vein authentication means for performing finger vein authentication by comparing the read finger vein authentication information of the customer with the finger vein authentication information stored in advance in the IC card;
IC card read data display means for displaying read data of the IC card when the finger vein authentication is normally completed;
Menu request means for transmitting information requesting menu information to the management server;
Menu receiving means for receiving a menu from the management server;
Menu display means for displaying the menu;
Order entry means for accepting orders entered by customers who saw the menu;
Order transmitting means for transmitting the order to the management server;
Additional order entry means for accepting additional orders entered by the customer;
Status receiving means for receiving a status from the management server;
Status display means for displaying the status, and
The management server includes menu request receiving means for receiving a menu information request from the customer table information terminal;
Menu extraction means for extracting a menu based on the reception of the request for the menu information;
Menu transmission means for transmitting the menu to the customer table information terminal;
Order receiving means for receiving an order from the customer table information terminal;
Order storage means for storing the order in a database;
Order extracting means for extracting the order from the database;
Order transmitting means for transmitting the order to the kitchen information terminal;
Status update means for updating the status of the database;
Status extraction means for extracting the status;
Status transmitting means for transmitting the status to the customer table information terminal;
An order system using a finger vein authentication system. The kitchen information terminal includes an order receiving means for receiving an order from the management server;
Order display means for displaying the order;
Order confirmation input means for receiving input information for inputting that the person in charge of the kitchen has confirmed the order;
Order confirmation transmitting means for transmitting the confirmation input information to the management server;
A cooking end input means for accepting input information for inputting that the person in charge of the kitchen has finished cooking;
Cooking end transmission means for transmitting the cooking end input information to the management server,
The management server includes order confirmation receiving means for receiving the confirmation input information;
The order system by the finger vein authentication system according to claim 1, further comprising: a cooking end receiving unit that receives the cooking end input information. The management server includes cooking end transmission means for transmitting cooking end to the portable information terminal;
A serving start receiving means for receiving serving start information from the portable information terminal;
A serving end receiving means for receiving serving end information from the portable information terminal;
The portable information terminal comprises cooking end receiving means for receiving cooking end information from the management server;
A cooking end notification means for notifying the service representative that the cooking end information has been received;
Cooking end cooking display means for displaying cooking end cooking based on the received cooking end information;
A serving start input means for accepting input information for inputting that the service person starts serving food to the customer table;
Serving start transmission means for transmitting serving start information to the management server;
A serving end input means for accepting input information for inputting that the service person has finished serving food to the customer table;
The order system by the finger vein authentication system according to claim 1, further comprising: a distribution end transmission unit configured to transmit distribution end information to the management server. The customer table information terminal includes a meal end input means for receiving input information for a customer to input a meal end,
A meal end transmission means for transmitting the meal end information to the management server;
Status determination result receiving means for receiving a status determination result from the management server;
A status determination result display means for displaying the received status determination result,
The management server, a meal end receiving means for receiving meal end information from the customer table information terminal,
Status end determination means for determining the end of the status of the database based on the received meal end information;
The order system by the finger vein authentication system according to any one of claims 1 to 3, further comprising status determination result transmission means for transmitting a status end determination result to the customer table information terminal. The POS system includes an IC card reading means for reading the IC card;
Finger vein authentication information input means for reading customer's finger vein authentication information;
Finger vein authentication means for performing finger vein authentication by comparing the read finger vein authentication information of the customer with the finger vein authentication information stored in advance in the IC card;
A charge calculation data requesting means for transmitting information for requesting charge calculation data to the management server when finger vein authentication is normally completed;
Charge calculation data receiving means for receiving charge calculation data from the management server;
Charge calculation means for calculating a charge based on the charge calculation data;
A charge display means for displaying the calculated charge;
Customer table update information transmitting means for transmitting customer table update information to the management server;
IC card update means for updating the IC card based on the calculated fee,
The management server includes charge calculation data request receiving means for receiving a charge calculation data request from the POS system;
Charge calculation data extraction means for extracting charge calculation data from the database based on the charge calculation data request;
Charge calculation data transmitting means for transmitting charge calculation data to the POS system;
Customer table update information receiving means for receiving customer table update information from the POS system;
The order system according to any one of claims 1 to 4, further comprising: a customer table updating unit that updates the customer table based on the received customer table update information.

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