JP6421544B2 - Order processing system and program - Google Patents

Description

The present invention relates to an order processing system and a program .

  In restaurants such as restaurants and pubs, the following order processing systems are known. That is, a customer inputs a menu for ordering using a portable order input terminal, and the portable order input terminal transmits order data indicating the input menu to the management apparatus via wireless communication. The management device prints a menu indicated by the received order data and issues a cooking instruction slip to the person in charge of cooking.

In addition, in the above-described order input terminal, voice data is stored as guidance information related to menus, and when a menu ordered by a customer is input, for example, a menu name or the like can be output by voice. (For example, refer to Patent Document 1).
In this way, if guidance is provided by voice, for example, the customer can confirm whether there is a mistake in the input menu by voice output from the order input terminal.

Japanese Patent No. 5003046

  However, since the order input terminal as described above is portable and communicates with the management device wirelessly, it is configured to operate using a built-in battery as a power source. For this reason, for example, in order to avoid a problem that the battery does not operate due to a remaining battery level during use, it is preferable that a notification regarding the remaining battery level is issued.

  The present invention has been made in view of such circumstances, and in an order system including an order input terminal that a customer uses for ordering goods, a notification that the remaining battery level of the order input terminal has decreased is made. The purpose is to do so.

One aspect of the present invention for solving the above-described problem is an order processing system including a rechargeable battery type order input terminal and a management device, wherein an elapsed use time in which the order input terminal is in use. A time measuring means for measuring, and a display means for displaying a list of terminal-related information regarding at least each order input terminal in use, wherein the display means is based on the elapsed usage time measured by the time measuring means. Thus, the terminal-related information item display mode is changed so that information identifying the corresponding order input terminal and information indicating the location where the corresponding order input terminal is used are included in the terminal-related information. it is an order processing system to display on.
Also, an aspect of the present invention is the above-described order processing system, said display means, said terminal-related information, based on the use elapsed time measured by said time measuring means for the corresponding order entry terminal Display in order.
One aspect of the present invention is the order processing system described above, wherein the display unit displays a usage status of a place where the order input terminal is used and a usage status of the order input terminal at the location. .
One aspect of the present invention is the order processing system described above, wherein the display means is provided in a predetermined device used by a store clerk.
According to another aspect of the present invention, a computer as the management device provided in an order processing system including a rechargeable battery type order input terminal and a management device is used to determine an elapsed usage time in which the order input terminal is in use. In order to display a list of terminal related information related to each order input terminal in a state of being used, at least a time measuring means to be measured, the display of the terminal related information item is based on the elapsed usage time measured by the time measuring means. In order to function as display means for changing the mode and displaying information for identifying the corresponding order input terminal and information indicating the location where the corresponding order input terminal is used so as to be included in the terminal related information It is a program.
Another aspect of the present invention is an order processing system including a rechargeable battery type order input terminal used by a customer and a management device, wherein the order input terminal is in use in the management device. In the time measuring means for measuring the elapsed time, and in the management device, when the elapsed usage time measured by the time measuring means becomes equal to or greater than a predetermined value, a notification that the remaining battery level is low is provided. It is an order processing system provided with the alerting | reporting control part controlled to be displayed.

  According to the above configuration, since the notification that the remaining amount of the rechargeable battery included in the order input terminal has been reduced, the store clerk can smoothly respond to the fact that the remaining amount of the rechargeable battery has decreased. become.

  Further, one aspect of the present invention is the order processing system described above, wherein the notification control unit is configured to notify a predetermined device used by a store clerk that the rechargeable battery is low. You may control to.

  According to the above configuration, because the notification to the store clerk that the remaining amount of the rechargeable battery included in the order entry terminal is reduced is given to the store clerk, It is done more smoothly.

  Further, one aspect of the present invention is the order processing system described above, further comprising a storage device that stores the order input terminal, wherein the time measuring unit detects when the order input terminal is removed from the storage device. The measurement of the elapsed usage time may be started as the start timing of the in-use state.

  According to the above configuration, since the measurement of the elapsed usage time is started at the timing when the order input terminal is detached from the storage device and the state of using the power of the rechargeable battery is started, The error about the correspondence with the quantity can be reduced.

  One embodiment of the present invention is the order processing system described above, wherein the storage device may charge the order input terminal when the order input terminal is stored.

  According to the above configuration, the order input terminal can be charged when the order input terminal is stored in the storage device.

  Another aspect of the present invention is the order processing system described above, wherein the storage device is in a state where the removed order input terminal is in use in response to the removal of the order input terminal from the storage device. There may be provided status notification means for notifying the management device of this fact.

  According to the above configuration, since the storage device notifies the management device that the order input terminal is in use, it is not necessary for the order input terminal to perform communication for notification. Thereby, it becomes possible to save the electric power used from the rechargeable battery with which an order input terminal is provided.

  One aspect of the present invention is the order processing system described above, wherein the notification control unit is configured to input an order in which the remaining amount of the rechargeable battery has decreased along with a notification that the remaining amount of the rechargeable battery has decreased. You may alert | report the information which specifies a terminal.

  According to the above configuration, the store clerk can know which order input terminal has a low rechargeable battery when receiving a notification that the rechargeable battery is low. Then, it is possible to proceed smoothly.

  One aspect of the present invention is the order processing system described above, wherein the notification control unit is configured to input an order in which the remaining amount of the rechargeable battery has decreased along with a notification that the remaining amount of the rechargeable battery has decreased. You may alert | report the information which specifies the use place where the terminal is used by the customer.

  According to the above configuration, when the store clerk receives notification that the remaining amount of the rechargeable battery is low, the sales clerk uses the order input terminal in which the remaining amount of the rechargeable battery is low ( For example, a table etc.) can be known, and the subsequent correspondence can be smoothly advanced.

  Further, one aspect of the present invention is the order processing system described above, wherein the notification control unit controls the management device to perform notification that the remaining amount of the rechargeable battery is low. Also good.

  According to the said structure, since the alert | report about the remaining charge of a rechargeable battery is alert | reported by the management apparatus used as a center in an order processing system, the subsequent response | compatibility can be aimed at further smoothly.

  As described above, according to the present invention, in an ordering system that includes an order input terminal that a customer uses for ordering goods, a notification that the remaining battery level of the order input terminal is low is made. An effect is obtained.

It is a figure which shows the structural example of the order processing system in this embodiment. It is a figure which shows the example of an external appearance of the cradle in this embodiment. It is a figure which shows the connection relation of the some cradle and kitchen printer in this embodiment. It is a figure which shows the structural example of the order input terminal in this embodiment. It is a figure which shows an example of the menu file in this embodiment. It is a figure which shows the structural example of the audio | voice file in this embodiment. It is a figure which shows an example of the menu code book in this embodiment. It is a figure which shows the structural example of the order data in this embodiment. It is a figure which shows the structural example of the cradle in this embodiment. It is a figure which shows the structural example of the host server in this embodiment. It is a figure which shows the structural example of the terminal state information table in this embodiment. It is a figure which shows the example of a mode of the battery remaining amount warning screen in this embodiment. It is a flowchart which shows the example of a process sequence which the cradle, order input terminal, and host server in this embodiment perform corresponding to management of terminal state information. It is a figure which shows the structural example of the status notification which the cradle in this embodiment transmits. It is a flowchart which shows the example of a process sequence which the host server in this embodiment performs in relation to a battery remaining amount warning. It is a figure which shows an example of the terminal state list screen in this embodiment. It is a figure which shows the example of a mode of the table utilization status screen as a modification in this embodiment.

[Example of order processing system configuration]
Hereinafter, an order processing system as an embodiment will be described with reference to the drawings.
FIG. 1 shows a configuration example of an order processing system in the present embodiment. The order processing system shown in FIG. 1 includes a host server 100 (an example of a management apparatus), an order input terminal 200, a wireless transceiver 300, a POS terminal 400, a kitchen printer 500, a USB hub 600, and a cradle 700 (accommodating the order input terminal 200). An example of a storage device).
The order processing system shown in the figure is provided in restaurants such as restaurants and pubs.

The host server 100 is a server that processes order data transmitted from the order input terminal 200, and is installed in an office in a store, for example.
Further, the host server 100 according to the present embodiment controls the order input terminal 200 so that a warning (notification) about the low battery level is performed.

The host server 100 of this embodiment is connected to a wireless transceiver 300, a POS terminal 400, and a kitchen printer 500 via a wired LAN (Local Area Network) 800 so as to be communicable.
Further, the host server 100 is configured to be connected to an external network 900 such as the Internet. For example, when the store is one of chain stores, the host server 100 can communicate with the data management server at the head office by using a connection function with the external network 900. The data management server can collect and manage sales information of each chain store.

The order input terminal 200 is a terminal used by a customer to input a menu for ordering (an example of a product). The order input terminal 200 is handed over to a customer in correspondence with each table (an example of a place of use) at which the customer arrives, for example, in a store. The order input terminal 200 is a rechargeable battery type having a rechargeable battery as a power source.
The order input terminal 200 has, for example, a pen shape as shown in the figure, and is provided with a code reader at the tip. The customer holds the code reader of the order input terminal 200 over the portion of the menu code book (FIG. 5) where the code corresponding to the menu to be ordered is printed. Thereby, the code reader reads the code. In this way, menu input to the order input terminal 200 is performed by reading the code on the menu code book.
The order input terminal 200 transmits order data indicating the input menu to the host server 100 by wireless. The order data transmitted from the order input terminal 200 is once received by the wireless transceiver 300 and then received by the host server 100 via the wired LAN 800.

For the wireless communication between the order input terminal 200 and the wireless transceiver 300, for example, a short-range wireless communication method such as ZigBee (registered trademark) can be adopted.
For example, ZigBee has the characteristics that power consumption is low and the cost of communication equipment can be easily reduced. For example, since the order data of restaurants is small, there is an advantage that the wireless device of the system can be configured at low cost by using ZigBee.

  Further, the order input terminal 200 holds sound data for notifying the menu information that explains the name of each menu, the cooking method and ingredients related to the menu, and the like. When a menu is input to the order input terminal 200, the name of the menu and menu information corresponding to the input menu are notified by voice.

The order input terminal 200 is installed in the cradle 700 by a store clerk in a standby state that is not used by a customer.
The cradle 700 is a stand for the order input terminal 200 in a standby state, and has a function as a charging device that charges a battery (rechargeable battery) built in the attached order input terminal 200.
In addition, the cradle 700 can cause the attached order input terminal 200 to communicate with the host server 100 from the USB (Universal Serial Bus) hub 600 via the kitchen printer 500 and further via the wired LAN 800. .

  FIG. 2 shows an example of the appearance of the cradle 700. On the upper surface of the cradle 700, a plurality (N) of mounting ports 701-1 to 701-N for mounting the order input terminal 200 are provided so as to be arranged according to a predetermined arrangement pattern. Hereinafter, the mounting ports 701-1 to 701 -N will be referred to as mounting ports 701 unless otherwise distinguished.

Although not shown, a USB connector and a charging terminal are provided at the back of the mounting opening 701. Although not shown in the figure, a USB connector and a charging terminal corresponding to each of the USB connector and the charging terminal provided in the mounting port 701 are provided at a predetermined position of the order input terminal 200. It has been.
In a state where the order input terminal 200 is properly attached to the attachment port 701, the USB connector of the attachment port 701 and the USB connector of the order input terminal 200 are connected, and the charging terminal of the attachment port 701 and the order input terminal 200 are connected. Are connected to the charging terminal.

On the side surface of the cradle 700, a USB terminal 702 for connecting the cradle 700 to the kitchen printer 500 is provided. The USB terminal 702 is connected to a USB connector in each mounting port 701 through a USB hub built in the cradle 700.
An AC cable 703 is drawn from the side surface of the cradle 700. The AC cable 703 supplies power to the cradle 700 by being connected to a commercial AC power source.

Returning to FIG. The kitchen printer 500 is installed in or near the kitchen of the store, and prints a cooking instruction slip indicating an ordered menu.
The order data transmitted from the order input terminal 200 is received by the host server 100. The host server 100 processes the received order data and transmits cooking instruction data for instructing cooking of the menu indicated by the order data to the kitchen printer 500. The kitchen printer 500 prints a cooking instruction slip reflecting the contents of the received cooking instruction data. A person in charge of cooking at the store looks at the printed cooking instruction slip, confirms the ordered menu, and cooks the ordered menu.

  As can be understood from the above description, the kitchen printer 500 has a function of transmitting data by performing interface conversion between the USB data interface and the wired LAN 800. As a result, communication between the host server 100 and the cradle 700 can be performed.

FIG. 3 shows a connection relationship between a plurality of cradle 700 and kitchen printer 500.
As shown in the figure, the kitchen printer 500 includes a USB port 501 corresponding to data transmission by USB. In the case of the figure, the USB port 501 is connected to a plurality of cradle 700 via the USB hub 600.
As described above, the USB hub 600 is interposed between the plurality of cradle 700 and the host server 100, thereby enabling communication between the plurality of cradle 700 and the host server 100.

[Example configuration of order entry terminal]
FIG. 4 shows a configuration example of the order input terminal 200. The order input terminal 200 shown in the figure includes a CPU 201, a storage unit 202, a RAM 203, a code reader 204, a voice synthesis circuit 205, a speaker 206, a wireless communication unit 207, a USB interface (I / F) 208, a battery 209, an LED (Light Emitted Diode) indicator 210 is provided.

  The CPU 201 executes various processes for realizing the function as the order input terminal 200 by loading the program stored in the storage unit 202 into the RAM 203 and executing the program.

  The storage unit 202 is an auxiliary storage device for the CPU 201 and stores various types of information used by the CPU 201 in addition to programs executed by the CPU 201. The storage unit 202 includes, for example, hardware such as a flash memory, an HDD (Hard Disc Drive), and a ROM (Read Only Memory).

  A RAM (Random Access Memory) 203 is a main storage device of the CPU 201 and is used as a work area of the CPU 201. The RAM 203 stores a terminal ID (terminal identifier) assigned to the order input terminal 200 when the order input terminal 200 is turned on, a store clerk number, a menu code read by the code reader 204, and the like. The RAM 203 stores a menu file, an audio file, etc. transferred from the host server 100.

FIG. 5 shows an example of a menu file stored in the RAM 203. The same menu file is stored in the host server 100 and the order input terminal 200.
The menu file shown in the figure has a structure including an area for storing information such as a menu code, a name, a price, a name voice code, a description voice code, and a sold-out flag corresponding to each menu.
In the menu code area, a menu code for the corresponding menu is stored.
The name area stores the name of the corresponding menu.
The price area stores the price of the corresponding menu.
In the name voice code area, a voice code assigned to voice data that speaks the name of the corresponding menu is stored.
In the explanation voice code area, a voice code (identifier) assigned to voice data for explaining a description of the corresponding menu (menu information) is stored.
The sold-out flag area stores a predetermined value as a sold-out flag indicating whether or not the corresponding menu is sold out. As an example, a sold-out flag of “1” indicates that it has been sold out, and a sold-out flag of “0” indicates that it has not been sold out.

  FIG. 6 shows an example of the structure of an audio file stored in the RAM 203. As shown in the figure, the audio file has a structure in which an audio code is associated with each audio data.

Returning to FIG.
The code reader 204 is a part that reads a code corresponding to a menu name, a function key, or the like printed in the menu code book. As described above, the code reader 204 is provided at the tip of the pen-type order input terminal 200.
As a code reading method by the code reader 204, for example, a method using infrared rays may be employed.

FIG. 7 is an example of a menu code book. The menu code book shown in the figure has a menu area and a function key area.
In the menu area, predetermined information regarding each menu such as a menu provided at a store and its price is described. In addition, depending on the menu, cooking method options (for example, in the case of steak, whether it is rare, medium, or welldan), side dish options (for example, baked potatoes, French fries, hot vegetables, etc.), drink provision timing Menu related designation items such as options (before meal or after meal) are also described.
In addition, a code obtained by coding the corresponding contents is printed on the menu name and the menu-related designation item in a state that can be read by infrared rays.

When the customer touches the top of the order input terminal 200 with the menu name or menu related designation item in the menu code book for ordering the menu, the name of the menu or the menu related designation item touched by the code reader 204 is displayed. The code of the part is optically read.
The CPU 201 generates order data using information indicated by the code read by the code reader 204, and transmits the generated order data to the host server 100.

FIG. 8 shows an example of the structure of order data transmitted by the order input terminal 200. In the order data shown in the figure, for example, a terminal ID, a table number, and a store clerk number area are arranged in order from the top, and subsequently, menu unit information regarding the ordered N menus (first menu to Nth menu). It has a structure arranged sequentially.
In the terminal ID area, a terminal ID for specifying the order input terminal 200 that is the transmission source of the order data is stored.

In the table number area, a table number for specifying a table corresponding to the order input terminal 200 that is the order data transmission source is stored. The table number is registered by an operation performed by a store clerk using the order input terminal 200 for order preparation, and stored in the RAM 203, for example. In the table number area, the table number registered in the order preparation and stored in the RAM 203 is stored.
In the clerk number area, the clerk number assigned to the clerk who is in charge of the customer of the corresponding table is stored. The store clerk number is also registered by an operation performed by the store clerk using the order input terminal 200 for order preparation, and stored in the RAM 203.

In the order data, the menu unit information area corresponding to one i-th menu includes areas for a menu code (i-th menu code), menu related designation information, and the number of orders.
The menu code area stores a menu code value read by the code reader 204.
The menu related designation information area stores the menu related designation information indicated by the menu related designation item read by the code reader 204 corresponding to the menu indicated by the corresponding menu code.
The order quantity field stores a value indicating the number of items ordered for the menu indicated by the corresponding menu code.

In the menu code book of FIG. 7, various numbers such as numbers 1 to 10 and “confirm”, “cancel”, “repeat”, “send”, “accounting”, “call staff” are displayed in the function key area. Function keys are described, and codes that can be read by infrared rays are printed on each part of these function keys.
When the code of the function key is read by the code reader 204, the CPU 201 transmits a command indicated by the read code to the host server 100.

Returning to FIG. The voice synthesizing circuit 205 synthesizes a voice waveform from the voice data of the voice file read from the RAM 203 and causes the speaker 206 to output voice based on the synthesized voice waveform.
For example, the CPU 201 acquires voice data related to the menu indicated by the code read by the code reader 204 from the RAM 203, and outputs the acquired voice data to the voice synthesis circuit 205. Thus, in response to the customer operating the order input terminal 200 to input a menu to be ordered, the order input terminal 200 outputs a sound such as the name and menu information about the input menu. By listening to the sound output in this way, the user can check whether the input menu is correct.

  The wireless communication unit 207 performs wireless communication with the wireless transceiver 300. As a result, the order data transmitted from the order input terminal 200 by radio is transmitted to the host server 100 via the radio transceiver 300. A communication method supported by the wireless communication unit 207 is not particularly limited. For example, ZigBee (registered trademark) can be adopted as described above.

The USB interface 208 is a part that exchanges data according to a USB method via a connected USB cable.
The USB connector of the USB interface 208 is connected to a USB connector provided at the back of the mounting opening 701 in response to the order input terminal 200 being inserted into the mounting opening 701 (FIG. 1) of the cradle 700. As a result, the order input terminal 200 can exchange data with the host server 100 from the cradle 700 via the USB hub 600.

The battery 209 is a power source for the order input terminal 200 and supplies power to each unit in the order input terminal 200. In the present embodiment, a rechargeable battery is used for the battery 209.
When the order input terminal 200 is inserted into the mounting port 701 of the cradle 700, the charging terminal of the order input terminal 200 and the charging terminal provided at the back of the mounting port 701 come into contact. Thereby, the battery 209 of the order input terminal 200 can be charged.
The LED indicator 210 is a part that displays the remaining amount of the battery 209.

[Cradle configuration example]
FIG. 9 shows a configuration example of the cradle 700. The cradle 700 shown in the figure includes a CPU 710, a storage unit 720, a RAM 730, a power supply unit 740, charging units 750-1 to 750-N, and a USB hub 760.

The CPU 710 executes various processes for realizing the function as the cradle 700 by loading the program stored in the storage unit 720 into the RAM 730 and executing the program.
The CPU 710 of this embodiment has a function as a state notification unit. The status notification means notifies the host server 100 that the removed order input terminal 200 is in use in response to the order input terminal 200 being removed from the cradle 700 (removed from the mounting port 701).

The storage unit 720 is an auxiliary storage device of the CPU 710 and stores various types of information used by the CPU 710 in addition to programs executed by the CPU 710. The storage unit 720 includes hardware such as flash memory, HDD, and ROM, for example.
The RAM 730 is a main storage device for the CPU 710 and is used as a work area for the CPU 710.

  The power supply unit 740 converts the commercial AC power input via the AC cable 703 (FIG. 2) into a DC having a predetermined voltage value to generate a DC power, and supplies the generated DC power to each unit of the cradle 700.

Charging units 750-1 to 750 -N are provided for each of the mounting openings 701-1 to 701 -N (FIG. 2), and charge the battery 209 of the order input terminal 200 inserted into the corresponding mounting opening 701. I do.
Charging units 750-1 to 750-N include USB connectors 751-1 to 751-N and LEDs 752-1 to 752-N, respectively.

  In the following description, the charging units 750-1 to 750 -N will be described as the charging unit 750 unless otherwise distinguished. The USB connectors 751-1 to 751-N are described as USB connectors 751 unless otherwise distinguished, and the LEDs 752-1 to 752-N are referred to as LEDs 752 unless otherwise distinguished.

When the order input terminal 200 is attached to one attachment port 701, the charging unit 750 corresponding to the attachment port 701 detects that the order input terminal 200 is attached.
The charging unit 750 detects that the order input terminal 200 is attached to the attachment port 701 by a change in a mechanical switch, a photocoupler, or the like according to whether or not the order input terminal 200 is attached to the attachment port 701. You may make it do.
Alternatively, the charging unit 750 detects that the USB connector of the order input terminal 200 is connected to the USB connector 751 of the charging unit 750 in response to the order input terminal 200 being attached to the attachment port 701. It may be detected that the order input terminal 200 is attached to the attachment port 701.

As the order input terminal 200 is attached to the attachment port 701, the charging terminal of the order input terminal 200 and the charging terminal of the attachment port 701 come into contact with each other. The charging unit 750 starts charging the battery 209 via the contact portion of the charging terminal in response to detecting the mounting of the order input terminal 200.
The LED 752 is lit to indicate the charging state of the battery 209 of the order input terminal 200 by the corresponding charging unit 750. Specifically, the LED 752 is turned on during charging, and is turned off when charging is completed or not charged (the order input terminal 200 is not attached). Further, the LED 752 blinks when some abnormality occurs in the charging operation.

  When the order input terminal 200 is attached to the attachment port 701, the USB connector of the order input terminal 200 and the USB connector 751 of the charging unit 750 are connected. The USB connector 751 of each charging unit 750 is connected to a USB hub 760, and the USB hub 760 is connected to a USB terminal 702 (FIG. 2). Thereby, the order input terminal 200 attached to the attachment port 701 can communicate with the host server 100.

  In the above description, the charging unit 750 supplies charging power through contact with the charging terminal. However, charging is performed by using power supply by bus power via the USB connector 751. You may do it.

The CPU 710 is also connected to the USB hub 760. As a result, the CPU 710 can also communicate with the host server 100 via the USB interface and the wired LAN 800.
In the present embodiment, the CPU 710 transmits a notification to that effect to the host server 100 in response to detecting that the order input terminal 200 is loaded for each charging unit 750. In addition, the CPU 710 notifies the host server 100 of the fact that the charging unit 750 detects that the order input terminal 200 is unloaded in each charging unit 750.

[Example of host server configuration]
FIG. 10 shows a configuration example of the host server 100. A host server 100 shown in the figure includes a CPU 101, a storage unit 102, a RAM 103, a display unit 104, an operation unit 105, a LAN interface (I / F) 106, and a network interface (I / F) 107.

The CPU 101 executes various processes for realizing the function as the host server 100 by loading the program stored in the storage unit 102 to the RAM 103 and executing the program.
In the present embodiment, the CPU 101 has a function as time measuring means. The time measuring means measures the elapsed usage time when the order input terminal 200 is in use. The in-use state here is a state in which the order input terminal 200 is not attached to the cradle 700.
Further, the CPU 101 has a function as a notification control unit. The notification control unit is configured to notify a predetermined device used by the store clerk that the remaining battery level is low when the usage elapsed time measured by the time measuring unit becomes equal to or greater than a predetermined value. Control. In the case of the present embodiment, the notification control unit controls the host server 100 to notify that the remaining battery level is low.

The storage unit 102 is an auxiliary storage device of the CPU 101, and stores various types of information used by the CPU 101 in addition to programs executed by the CPU 101. The storage unit 102 includes hardware such as a flash memory, an HDD, and a ROM.
A RAM 103 is a main storage device of the CPU 101 and is used as a work area of the CPU 101.

The display unit 104 displays an image according to the control of the CPU 101. Note that the display unit 104 may be configured as a touch panel including a touch pad.
The operation unit 105 collectively indicates operators and operation devices provided in the host server 100. For example, the operation unit 105 includes a mouse and a keyboard connected to the host server 100. When the display unit 104 is configured as a touch panel, a touch pad that configures the touch panel may be included in the operation unit 105.

The LAN interface 106 performs communication via the wired LAN 800.
The network interface 107 performs communication via the external network 900.

  The CPU 101 uses terminal state information when managing the elapsed usage time of the order input terminal 200. The terminal state information is information indicating a state regarding use for each order input terminal 200. The terminal status information is stored in the RAM 103 and is sequentially updated according to a change in the status regarding the use of the order input terminal 200.

The terminal status information is stored in the RAM 103 as a terminal status information table arranged for each order input terminal 200.
FIG. 11 shows an example of the structure of the terminal state information table. The terminal status information table has a table structure in which terminal status information corresponding to each order input terminal 200 prepared in a store is arranged as a record. The terminal status information corresponding to one order input terminal 200 includes areas of terminal ID, status information, table number, and usage elapsed time.
The terminal ID area stores the terminal ID assigned to the corresponding order input terminal 200.

  The state information area stores state information indicating the current state regarding use of the corresponding terminal. In the present embodiment, the state information indicates any of a busy state, a standby state, and a use stop state.

  The in-use state is a state in which the corresponding order input terminal 200 can be regarded as being used by a customer. More specifically, the in-use state refers to a state in which the order input terminal 200 that is usable with the power on is not attached to the cradle 700. Under a state where the cradle 700 is not mounted, there may be a situation where a store clerk holds the order input terminal 200 and performs an operation for preparing an order. However, since such a situation is also regarded as a preparation period for the order input terminal 200 to be used by the customer, it may be considered that the order input terminal 200 is being used by the customer.

  The standby state is a state in which use of the corresponding order input terminal 200 is on standby. Specifically, the standby state is a state where the order input terminal 200 is attached to the cradle 700.

  The use stop state is a state where use of the corresponding order input terminal 200 in the store is stopped. As an example, there may be a case where some of the order input terminals 200 out of all the prepared order input terminals 200 can cope with a time when the number of customers is small. In such a case, the order input terminal 200 that does not need to be used is turned off, for example, left attached to the cradle 700, or stored in a predetermined place different from the cradle 700. The A state in which the power source is off and managed without being used in this way is a use stop state.

  As the status information, “in use” and “standby” are set based on a status notification received from the cradle 700 by the host server 100, as will be described later with reference to FIG. On the other hand, the use stop state may be set by a predetermined operation of a store clerk for the host server 100, for example.

The table number area stores a table number indicating a table in which the corresponding order input terminal 200 is used.
The table number is registered as the store clerk performs an operation for order preparation when the customer uses the order input terminal 200 from now on. Accordingly, the table number is stored when the corresponding state information indicates the busy state. On the other hand, when the corresponding state information is in the standby state or the suspended use state, the order preparation operation is not performed for the corresponding order input terminal 200, and the table number is not registered. For this reason, when the corresponding state information indicates a standby state or a use suspension state, a significant value is not stored in the table number area.

The use elapsed time area stores an elapsed time (use elapsed time) since the start of the use state when the corresponding state information indicates the use state. In the figure, an example in which the elapsed usage time is expressed in hours and minutes is shown.
The usage elapsed time is measured by the CPU 101 using a timer, for example. The CPU 101 updates the usage elapsed time stored in the usage elapsed time area with the current time measured by the timer, for example, at a fixed time interval.

Here, as the elapsed use time becomes longer, the remaining amount of the battery 209 of the corresponding order input terminal 200 decreases and decreases to a remaining amount that should be charged at a certain timing. Here, the time until the battery 209 decreases from the fully charged state to the remaining amount to be charged is roughly determined.
Therefore, the CPU 101 controls the order input terminal 200 whose usage elapsed time is equal to or greater than a predetermined value in the terminal state information so that a notification that the remaining battery level is low is performed.

Specifically, a notification that the remaining amount of the battery 209 has decreased (battery remaining amount warning) is performed by display on the display unit 104 in the host server 100.
FIG. 12 shows an example of a battery remaining amount warning screen displayed on the display unit 104 for a battery remaining amount warning.
In the battery remaining amount warning screen shown in the figure, a message area AR1, a terminal ID area AR2, a table number area AR3, and a confirmation button BT1 are arranged.

In the message area AR1, a message that informs that the remaining amount of the battery 209 is low, such as “The battery level of the order entry terminal is low. Is done.
In the terminal ID area AR2, characters (for example, alphanumeric characters) representing the terminal ID of the order input terminal 200 in which the remaining amount of the battery 209 is reduced are displayed. In the table number area AR3, the table number registered corresponding to the order input terminal 200 for which the current warning is given is displayed.

  A warning sound for notifying that the battery level of the order input terminal 200 has decreased may be output from the host server 100 along with the display of the battery level warning screen. Thereby, even if the store clerk in the place where the host server 100 is installed does not monitor the screen of the display unit 104, it can be immediately known by the warning sound that the battery remaining amount warning has been performed.

The store clerk at the place where the host server 100 is installed can grasp the following by viewing the battery remaining amount warning screen shown in the figure displayed on the display unit 104 of the host server 100. In other words, the store clerk is currently in a state where the remaining battery level of the order entry terminal 200 used in the table with the terminal ID “TM001” and the table number “TB010” is low and needs to be charged. I can understand that.
It should be noted that the display of the battery remaining amount warning screen shown in the figure can be deleted by operating the confirmation button BT1.

The store clerk who has grasped that it is in the above-mentioned state by looking at the battery remaining amount warning screen of the figure removes the order input terminal 200 instead of the fully charged state from the cradle 700 and prepares the order for the removed order input terminal 200. Perform the operation.
The order preparation operation is as follows, for example. When the order input terminal 200 is removed from the cradle 700 in the fully charged state and the power is on, the order input terminal 200 outputs a message voice prompting the store clerk number to be input. Therefore, the store clerk causes the order input terminal 200 to read his / her store clerk number using, for example, a code sheet for order preparation. As a result, the clerk number is input to the order input terminal 200.

  When the input of the clerk number is completed, the order input terminal 200 outputs a voice message that prompts the input of the table number. Therefore, the store clerk uses the code sheet for order preparation to input the table number of the table in which the order input terminal 200 is used. In this case, the table number input by the store clerk is “TB010” displayed in the table number area AR3 of FIG.

Thereafter, the store clerk can input the customer segment, the number of customers, and the like in accordance with the voice message output from the order input terminal 200 as an order preparation operation.
Then, the store clerk performs a transmission operation when all the items such as the store clerk number, the table number, the customer segment, and the number of customers have been input. The transmission operation can be performed, for example, by causing the order input terminal 200 to read a code printed on a function key portion for instructing transmission in a code sheet for order preparation.

  In response to the transmission operation, the order input terminal 200 transmits the order preparation information including the clerk number, the table number, the customer segment, and the number of customers input by the order preparation operation to the host server 100 via wireless communication. When the host server 100 receives the order preparation information, the order input terminal 200 is managed as being newly used in the table with the table number “TB010”.

Then, the salesclerk goes to the table of the table number “TB010” with the order input terminal 200 newly prepared for the order as described above. In the table of the table number “TB010”, the order input terminal 200 with the terminal ID “TM001”, which is shown on the battery remaining amount warning screen shown in FIG. 12, is in use.
Therefore, the store clerk takes over the order input terminal 200 having the terminal ID “TM001” that has been used in the table having the table number “TB010”. Instead, the store clerk newly gives the customer the order input terminal 200 that has been prepared for the order, and thereafter uses the newly provided order input terminal 200.

Thus, in this embodiment, the battery remaining amount warning screen is displayed on the host server 100 side used by the store clerk in the store. That is, in the present embodiment, a notification that the remaining battery level of the order entry terminal is low is given to the store clerk. As a result, the order input terminal 200 used in the store grasps the state in which the remaining battery power is low before the customer and replaces it with the next fully charged order input terminal 200 as described above. Can proceed smoothly without receiving a call from the customer.
The host server 100 is the center of the order processing system, and is installed in an environment that supervises the entire store, such as an office. For this reason, when the battery remaining amount warning screen is displayed on the host server 100, it becomes easy to give instructions to the store clerk, and the subsequent response can be promoted more smoothly.

[Example of processing procedure]
With reference to the flowchart of FIG. 13, an example of a processing procedure executed by the cradle 700, the order input terminal 200, and the host server 100 in correspondence with the management of the terminal state information will be described. In the following description, an example is given of a case where each of the mounting openings 701 of the cradle 700 is uniquely associated with one terminal ID. That is, each mounting opening 701 is uniquely associated with one order input terminal 200.
Further, the fact that each of the mounting openings 701 is associated with one specific order input terminal 200 corresponds to the charging unit 750 being uniquely associated with one order input terminal 200.

First, a processing procedure in the cradle 700 will be described.
Step S101: In the cradle 700, the CPU 710 determines whether or not there is a mounting port 701 that has transitioned from a state where the order input terminal 200 is mounted to a state where it is not mounted.
As described above, the charging unit 750 detects whether or not the order input terminal 200 is attached to the corresponding attachment port 701. Charging unit 750 outputs a detection signal indicating the detection result (“attached” or “non-attached”) to CPU 710.
The CPU 710 attaches the order input terminal 200 to the corresponding attachment port 701 in response to the detection signal input from the charging unit 750 changing from a state indicating “attachment” to a state indicating “non-attachment”. It is determined that the state has transitioned to a not-mounted state.

  Step S102: The CPU 710 executes the following process in response to determining that there is a mounting port 701 that has transitioned from the state in which the order input terminal 200 is mounted to the non-mounted state in step S101. That is, the CPU 710 transmits to the host server 100 a status notification indicating that the order input terminal 200 associated with the mounting port 701 that has been determined to have transitioned to a non-wearing state has entered the “in-use state”. .

  Step S103: If it is determined in step S101 that there is no mounting port that has transitioned to the non-wearing state, the CPU 710 further has a mounting port 701 in which the order input terminal 200 has transitioned from the non-wearing state to the mounting state. Determine whether or not.

  Step S104: The CPU 710 executes the following processing in response to the determination that the order entry terminal 200 has the mounting port 701 that has transitioned from the non-mounted state to the mounted state in Step S103. That is, the CPU 710 transmits to the host server 100 a state notification indicating that the order input terminal 200 associated with the mounting port 701 that has been determined to have transitioned to the mounting state has entered the “standby state”.

FIG. 14 shows a structural example of a status notification transmitted by the cradle 700 in step S102 or step S104. The status notification shown in the figure stores a cradle ID, a terminal ID, and a terminal status.
The cradle ID area stores a cradle ID indicating the cradle 700 that is the state notification transmission source.
In the terminal ID area, the terminal ID of the order input terminal 200 subject to status notification is stored. In the present embodiment, each of the insertion ports 701 of the cradle 700 is associated with the terminal ID of one order input terminal 200. Therefore, in the terminal ID area, the terminal ID associated with the mounting port 701 determined to have a transition between the mounted and non-mounted states in step S101 or step S103 is stored.
Specifically, in the status notification transmitted in step S102, the terminal ID associated with the mounting port 701 determined to have transitioned to the non-wearing state in step S101 is stored.
In the state notification transmitted in step S104, the terminal ID associated with the mounting port 701 determined to have transitioned to the mounting state in step S103 is stored.

  In the terminal status area, a status flag indicating the status of the order input terminal 200 indicated by the terminal ID stored in the terminal ID area is stored. The state flag indicates either “in use state” or “standby state”. As an example, the status flag indicates “in use” by “0” and “standby” by “1”.

In addition, an example of a processing procedure of the order input terminal 200 that is removed from the mounting opening 701 of the cradle 700 and is in use will be described with reference to FIG.
Step S201: In the order input terminal 200, the CPU 201 waits for an order preparation information transmission operation to be performed. As described above, the order preparation information transmission operation is performed by causing the order input terminal 200 to read the code printed on the function key part for transmitting the order preparation information in the order preparation code sheet. Done.
Further, as described above, at the stage where the order preparation information transmission operation is performed, the clerk number, the table number, the customer segment, and the number of customers, which are information related to order preparation, are input to the order input terminal 200.

  Step S202: The CPU 201 transmits the order preparation information to the host server 100 in response to the order preparation information transmission operation being performed in step S201. The order preparation information includes information on a clerk number, a table number, a customer group, and the number of customers input by an order preparation operation.

Next, an example of a processing procedure of the host server 100 will be described with reference to FIG.
Step S301: In the host server 100, the CPU 101 determines whether or not the status notification transmitted from the cradle 700 in step S102 or step S104 has been received.
Step S302: In response to the status notification being received in step S301, the CPU 101 determines whether or not the terminal status in the received status notification indicates “in use”.

Step S303: When it is determined in step S302 that the “in-use state” is indicated, the CPU 101 indicates a state associated with the terminal ID included in the received state notification in the terminal state information (FIG. 11). The information is changed from the previous “standby state” to the “in-use state”.
Step S304: When it is determined in step S302 that the “in-use state” is not indicated, the terminal state in the received state notification indicates “standby state”.
Therefore, the CPU 101 in this case changes the state information associated with the terminal ID included in the received state notification from the “in use state” to the “standby state” in the terminal state information. In the terminal status information, the table number registered by the previous order preparation operation is stored in the table number area associated with the terminal ID included in the received status notification. Therefore, the CPU 101 in step S304 changes the state information to the “standby state” as described above, and also deletes the table number stored in the table number area.

Step S305: After the process of step S304 is completed or when it is determined in step S301 that the status notification has not been received, the CPU 101 receives the order preparation information transmitted from the order input terminal 200 in step S202. It is determined whether or not it has been done.
Step S306: When it is determined in step S305 that the order preparation information has been received, the CPU 101 executes the following processing. That is, the CPU 101 stores the table number included in the received order preparation information in the area of the table number associated with the terminal ID of the order input terminal 200 that is the order preparation information transmission source in the terminal state information. To do.
For example, in the terminal status information with the terminal ID “TM001” in FIG. 11, the status information indicating “in use” is stored in step S303, and the table number of “TB010” is stored in step S306. It has been done.
It should be noted that the status information of “use stop state” is set by a store clerk's predetermined operation on the host server 100 or the like as described above. For this reason, the processing related to the change to the “use stop state” is omitted in FIG.

Next, an example of a processing procedure executed by the host server 100 in relation to the battery remaining amount warning will be described with reference to a flowchart of FIG.
The figure shows processing performed for one order input terminal 200. The host server 100 executes the process shown in FIG. 5 for each of the active order input terminals 200 except the order input terminal 200 in a suspended state.
Further, as an initial state when the processing shown in the figure is started, a case where the target order input terminal 200 is mounted in the mounting port 701 of the cradle 700 and is in a standby state will be described as an example.

  Step S401: The CPU 101 in the host server 100 resets the usage elapsed time Tu measured by its own clocking function (timer) as an initial setting. In response to resetting the usage elapsed time Tu, the value stored in the usage elapsed time in the terminal status information corresponding to the target order input terminal 200 is also reset to, for example, “00:00”.

  Step S402: Next, the CPU 101 changes the state information in the terminal state information corresponding to the target order input terminal 200 from the “standby state” to the “in use state” by the process of step S303 in FIG. Waiting.

  Step S403: In response to the state information in the terminal state information corresponding to the target order input terminal 200 being changed from the “standby state” to the “in-use state”, the CPU 101 starts counting the timer, Measurement of usage elapsed time Tu is started.

Step S404: The CPU 101 measures the current usage elapsed time Tu in the usage elapsed time area in the terminal status information corresponding to the target order input terminal 200 after the measurement of the usage elapsed time Tu is started in step S403. Stores a value.
For example, the process of step S404 is repeated at regular intervals until the measurement of the usage elapsed time Tu is stopped, whereby the usage elapsed time in the terminal state information is updated as the real time progresses.

Step S405: The CPU 101 determines whether or not the usage elapsed time Tu currently stored in the usage elapsed time area of the corresponding terminal status information is equal to or greater than a predetermined threshold Tth.
Step S406: When it is determined in step S405 that the usage elapsed time Tu is equal to or greater than the threshold value Tth, the CPU 101 stores the terminal ID stored in each of the terminal ID area and the table number area of the corresponding terminal state information. Get the table number.
Step S407: The CPU 101 causes the display unit 104 to display a battery remaining amount warning screen in which the terminal ID and the table number acquired in step S406 are shown in the terminal ID area AR2 and the table number area AR3, respectively.

Step S408: If it is determined in step S405 that the elapsed usage time Tu is less than the threshold value Tth, the CPU 101 determines that the status information of the corresponding terminal status information is “ It is determined whether or not the state is changed from “standby state”.
Step S409: When the process of step S407 is completed, and when the status information of the corresponding terminal status information is changed from “in use” to “standby” in step S408, the CPU 101 performs the following process. Run. That is, the CPU 101 stops the measurement of the elapsed usage time Tu so far by stopping the timer, and then returns the process to step S401.

  By executing the processing as described above, the battery level warning can be given to the store clerk on the host server 100 side based on the usage elapsed time Tu.

Here, in this embodiment, the start timing of the “in-use state” of the order input terminal 200 is determined when the order input terminal 200 is removed from the mounting port 701 of the cradle 700 (not attached) as can be understood from FIG. When it becomes the state of).
On the other hand, the start timing of the busy state can be, for example, the timing at which the order preparation information is received by the host server 100 from the order input terminal 200 in accordance with the order preparation operation. Alternatively, the time when the order data transmitted from the order input terminal 200 in response to the order operation by the customer is first received can be used as the start timing of the busy state.
The power consumption of the order input terminal 200 increases when data is transmitted, but the storage capacity of the battery 209 starts when the battery 209 is removed from the insertion port 701 of the cradle 700. The timing at which the order preparation information or order data is received by the host server 100 varies depending on the situation of the store clerk or customer.
Thus, as in the present embodiment, if the measurement of the elapsed usage time Tu is started with the timing when the order input terminal 200 is removed from the loading port 701 of the cradle 700 as the start timing of the “in use” state, the elapsed usage time And the remaining battery level can be more accurately handled.

The battery remaining amount warning can be configured as follows. That is, the order input terminal 200 itself monitors the remaining amount of the battery 209, and the order input terminal 200 notifies the host server 100 that the remaining battery amount is low at the timing when the remaining amount becomes less than a certain level. The host server 100 that has received the notification displays a battery remaining amount warning screen.
However, in the above configuration, the order input terminal 200 must transmit for notification that the remaining battery level is low. At this time, the power consumption in the order input terminal 200 increases, and the remaining battery 209 is low. It will consume a lot of capacity.
On the other hand, in this embodiment, the cradle 700 notifies the host server 100 that the order input terminal 200 has transitioned to the busy state or the standby state, and the host server 100 monitors the remaining battery level. This is done indirectly by measuring the elapsed usage time Tu.
With such a configuration, the order input terminal 200 does not need to transmit data in relation to the battery remaining amount warning, and only needs to perform order preparation and order data transmission. That is, the order input terminal 200 of the present embodiment does not consume more power for the battery remaining amount warning, and therefore, the time during which the battery can be operated by the battery is not shortened.

The order input terminal 200 detects the connection state with the charging unit 750 so that the host server 100 is notified of whether the order input terminal 200 itself is in use or in a standby state. Also good.
In this case, when the order input terminal 200 performs notification, data transmission to the host server 100 is performed, so that power consumption increases. However, since the notification of the transition to the in-use state is performed immediately after being removed from the cradle 700, the battery capacity remains sufficiently after the notification. Further, since the notification of the transition to the standby state is performed at the timing when charging is started after being mounted on the mounting port 701 of the cradle 700, the power consumed for communication at this time is not particularly problematic.

[Modification]
Hereinafter, modifications of the present embodiment will be described.
In the host server 100 of this embodiment, a terminal status list screen showing the usage status for each order input terminal 200 in a list may be displayed on the display unit 104.
FIG. 16 shows an example of a terminal status list screen displayed on the display unit 104. The terminal status list screen may be displayed in response to a predetermined operation by the store clerk for the host server 100.

One line on the terminal status list screen shown in FIG. 1 corresponds to one order input terminal 200. On the terminal status list screen, items of “terminal ID”, “status”, “table number”, and “elapsed usage time” are displayed for each order input terminal 200.
In the item “terminal ID”, the terminal ID of the corresponding order input terminal 200 is displayed.
In the “status” item, as the status of the corresponding order input terminal 200, any one of “used status”, “standby status”, and “usage disabled status” is displayed.
In the “table number” item, a table number of a table in which the “input state” order input terminal 200 is used is displayed.
In the item “Used Elapsed Time”, the current used elapsed time for the corresponding order input terminal 200 is displayed. In the case of the order input terminal 200 in the “in use” state, the value indicating the elapsed usage time changes in the usage elapsed time item as the actual time progresses, for example. On the other hand, in the case of the order input terminal 200 in the “standby state” or “usage stop state”, in the item of the use elapsed time, for example, as shown in FIG. .

  In addition, a scroll bar is provided on the terminal state list screen. When the store clerk operates the scroll bar to move the area in which the list of the order input terminals 200 is displayed in the vertical direction, information about the order input terminals 200 that are out of the terminal state list screen can be displayed.

In addition, the terminal status list screen of the figure shows an example in which information about all the order input terminals 200 installed in the store is displayed in a list, including those in a use suspended state. .
However, for example, only information about the order input terminal 200 in use may be displayed on the terminal state list screen. Furthermore, on the terminal status list screen, only information about the order input terminal 200 that is in use and whose usage elapsed time exceeds a predetermined warning time may be displayed.
Moreover, you may enable it to select by the operation of a salesclerk the information of the order input terminal 200 of which state is displayed on a terminal status list screen.

  Further, for example, the display order of the list may be sorted according to the state, elapsed usage time, etc. on the terminal state list screen.

Further, after displaying at least a list of information of the order input terminal 200 in use on the terminal state list screen, the display mode for each line in the list changes according to the classification of the length of use elapsed time. You may do it. Specifically, the background color for each row may be changed according to the division of the length of use elapsed time. For example, the length of usage elapsed time is divided into three stages, the blue background color is used at the stage where the usage elapsed time is shortest, the yellow background color is used at the stage where the usage elapsed time is next long, and the usage elapsed time is the longest. The stage can be changed to a red background color.
Further, as the usage elapsed time becomes longer than a predetermined time, the highlighted display may be performed by blinking the display of the corresponding line, enlarging the character, or inverting the display. .

  Further, the host server 100 of the present embodiment may display a table usage status screen. The table usage status screen is a screen on which a display showing the table usage status at each table in the store is performed. The table usage status here indicates whether or not there is a customer who has arrived at the table, and when the customer has arrived at the table, information on the customer itself who has arrived at the table, customer order status, and the like.

FIG. 17 shows an example of a table usage status screen. In the table usage status screen of FIG. 8, a table selection area AR41 and a table usage status area AR42 are arranged.
In the table selection area AR41, buttons displaying table numbers are arranged. The table number buttons arranged in the table selection area AR41 can be switched by operating the area selection buttons BT41 and BT42.
For example, according to each area selection button BT41 and BT42, a button of a table number of a table divided according to the floor area in the store is shown.
The table selection area AR41 in the figure shows a state in which buttons having table numbers that are displayed in response to the operation of the area selection button BT41 are arranged.

The buttons of the table numbers “TB002”, “TB003”, and “TB005” in the table selection area AR41 in the same figure are displayed in red, for example, to indicate that the corresponding table is “in use”. . Here, that the table is in use corresponds to the order input terminal 200 associated with the table being removed from the cradle 700 and in use.
Further, when the table is being used by a companion as an in-use state, the corresponding table number button is displayed in yellow instead of red. In the case of a companion seat, a plurality of order input terminals 200 are associated with one table. The plurality of order input terminals 200 corresponding to the share seats have the same associated table numbers, but the associated slip numbers are different from each other.

  Further, the buttons of the table numbers “TB001”, “TB007”, and “TB014” in the table selection area AR41 are displayed in blue, for example. The button displayed in blue indicates that the corresponding table has been associated with the order input terminal 200, but the corresponding order input terminal 200 is in a “corresponding” state that is not used. . For example, in a store, a table corresponding to a button displayed in blue can be operated to indicate that it has been reserved.

  In the table selection area AR41, a button that is not in use (including a table) or reserved, such as “TB004”, “TB006”, etc., does not have a corresponding table associated with the order input terminal 200. It shows that. In this case, the customer is not vacant on the corresponding table. These buttons are displayed in a predetermined color other than red, blue, and yellow, such as white.

In the table selection area AR41, it is possible to perform a touch operation on a button having a table number indicating a used state or a corresponding state. That is, in the table selection area AR41, an operation of selecting a table number that is in use or has been handled can be performed.
As the table number is selected as described above, the usage status of the table having the selected table number is displayed in the table usage status area AR42.

  As a specific example, in the same figure, in response to an operation of selecting the table number “TB005” in the table selection area AR41, the usage status for the table having the table number “TB005” is displayed in the table usage status area AR42. Indicates the state.

  In the table usage status area AR42, table information and order history can be alternatively displayed as the usage status of the table having the selected table number. Switching between the display of the table information and the order history is performed by operating the display selection buttons BT43 and BT44. The table information is displayed according to the operation of the display selection button BT43, and the order history is displayed according to the operation of the display selection button BT44. In the figure, an example in which table information is displayed is shown.

As shown in the figure, in the table usage situation area AR42, as table information, table number, slip number, number of customers, number of orders, amount, sales clerk, customer total, membership card, coupon ticket, seating time, first order Items such as the time of the last order, the time of the last order, the payment time, the elapsed time (elapsed time after sitting, the elapsed time of the last order, the total elapsed time), and remarks are displayed.
The store clerk can grasp the table usage status of the selected table by looking at the table usage status area AR42.

  In addition, for example, when the store clerk operates the display selection button BT44 corresponding to the order history under the above state, the table usage status area AR42 is displayed in the table with the same table number “TB005” from the display of the table information. Changed to display customer order history.

Further, in the table usage status screen of the figure, a “return” button BT45, an accounting button BT46, and a call button BT47 are arranged.
The “return” button BT45 is a button operated to return the display to the previous screen.

The accounting button BT46 is a button operated to perform accounting by designating a table number.
The clerk selects a table number to be accounted for by performing a touch operation on the button indicating the table number of the table where the customer to be accounted for is displayed among the buttons arranged in the table selection area AR41. To do. In addition, the store clerk performs an operation on the accounting button BT46. By performing the operation in this way, an accounting screen for performing accounting for the accounting slip corresponding to the selected table number is displayed on the display unit 104.

The call button BT47 is a button for displaying a screen for calling another store clerk, for example, when an error occurs.
In addition, the aspect of the table utilization status screen shown in the figure is merely an example, and other aspects may be adopted.

  When the order processing system includes a portable terminal owned by a store clerk, a warning may be displayed on such a portable terminal. In this case, the battery of the order input terminal 200 may be displayed. The clerk is told that the remaining amount is low.

  In addition, the cradle 700 in the above description is assumed to be placed in the vicinity of a kitchen counter that can be managed by a floor clerk at a store, for example. However, for example, a configuration in which a cradle is provided for each table and a predetermined number of order input terminals 200 corresponding to the cradle may be provided.

Moreover, in the description so far, the case where the order input terminal 200 is a pen type is taken as an example. However, the order input terminal 200 is not limited to the pen type, and may be a handy type or a tablet type, for example.
In addition, the products input to the order input terminal 200 for ordering are not limited to dishes that are cooked and provided like menus, and may be, for example, articles that are retailed. Good.

  Note that a program for realizing the functions of the host server 100, the order input terminal 200, and the cradle 700 described above is recorded on a computer-readable recording medium, and the program recorded on the recording medium is read into a computer system. By executing, the processing of the host server 100, the order input terminal 200, and the cradle 700 may be performed. Here, “loading and executing a program recorded on a recording medium into a computer system” includes installing the program in the computer system. The “computer system” here includes an OS and hardware such as peripheral devices. Further, the “computer system” may include a plurality of computer devices connected via a network including a communication line such as the Internet, WAN, LAN, and dedicated line. The “computer-readable recording medium” refers to a storage device such as a flexible medium, a magneto-optical disk, a portable medium such as a ROM and a CD-ROM, and a hard disk incorporated in a computer system. As described above, the recording medium storing the program may be a non-transitory recording medium such as a CD-ROM. The recording medium also includes a recording medium provided inside or outside that is accessible from the distribution server in order to distribute the program. The code of the program stored in the recording medium of the distribution server may be different from the code of the program that can be executed by the terminal device. That is, the format stored in the distribution server is not limited as long as it can be downloaded from the distribution server and installed in a form that can be executed by the terminal device. Note that the program may be divided into a plurality of parts, downloaded at different timings, and combined in the terminal device, or the distribution server that distributes each of the divided programs may be different. Furthermore, the “computer-readable recording medium” holds a program for a certain period of time, such as a volatile memory (RAM) inside a computer system that becomes a server or a client when the program is transmitted via a network. Including things. The program may be for realizing a part of the functions described above. Furthermore, what can implement | achieve the function mentioned above in combination with the program already recorded on the computer system, what is called a difference file (difference program) may be sufficient.

100 host server, 101 CPU, 102 storage unit, 103 RAM, 104 display unit, 105 operation unit, 106 LAN interface, 107 network interface, 200 order entry terminal, 201 CPU, 202 storage unit, 203 RAM, 204 code reader, 205 Speech synthesis circuit, 206 speaker, 207 wireless communication unit, 208 USB interface, 209 battery, 210 indicator, 300 wireless transceiver, 400 POS terminal, 500 kitchen printer, 501 USB port, 600 USB hub, 700 cradle, 701 mounting port, 702 USB terminal, 703 AC cable, 720 storage unit, 740 power supply unit, 750 charging unit, 751 connector, 752 LED, 760 USB hub 800 wired LAN, 900 external network

Claims (5)

An order processing system comprising a rechargeable battery type order input terminal and a management device,
Time measuring means for measuring the elapsed usage time in which the order input terminal is in use; and
Display means for displaying at least a list of terminal-related information for each order entry terminal in use,
The display means changes the display mode of the item of the terminal related information based on the usage elapsed time measured by the time measurement means , information for identifying the corresponding order input terminal, and the corresponding order input terminal An order processing system for displaying information indicating a used place so as to be included in the terminal-related information . 2. The order processing system according to claim 1 , wherein the display unit displays the terminal-related information in an order based on an elapsed use time measured by the time measurement unit for the corresponding order input terminal. The display means, order processing system according to claim 1 or 2, wherein the order input terminal with usage of location used to display the usage of the order input terminal in said location. The order processing system according to any one of claims 1 to 3 , wherein the display unit is provided in a predetermined device used by a store clerk. An order entry terminal of the rechargeable battery type, the computer as the management apparatus order processing system Ru equipped with a management device,
Time measuring means for measuring the elapsed usage time in which the order input terminal is in use;
In displaying at least a list of terminal related information for each order input terminal in use, based on the elapsed usage time measured by the time measuring means, the display mode of the item of terminal related information is changed and supported A program for functioning as display means for displaying information for identifying an order input terminal and information indicating a place where the corresponding order input terminal is used so as to be included in the terminal related information .

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