CN110580665B

CN110580665B - Restaurant information processing method, device and system

Info

Publication number: CN110580665B
Application number: CN201810589764.7A
Authority: CN
Inventors: 陈舒婷
Original assignee: Alibaba Group Holding Ltd
Current assignee: Alibaba Group Holding Ltd
Priority date: 2018-06-08
Filing date: 2018-06-08
Publication date: 2023-05-23
Anticipated expiration: 2038-06-08
Also published as: CN110580665A; WO2019233397A1

Abstract

The embodiment of the application discloses a restaurant information processing method, a restaurant information processing device and a restaurant information processing system, wherein the restaurant information processing system comprises: the service deterministic tracking equipment is used for circulating among all manufacturing links together with materials and containers required in the manufacturing process of the target food; the card receiving and sending device is used for carrying out initialization processing of the electronic identification card, and the initialization processing comprises the following steps: writing the related information and the initialization state information of the target meal into the electronic identification card; the read-write equipment is used for reading the information stored in the electronic identification card and updating the state information of the target meal according to the type of the read target meal and the information of the last state; and the server is used for providing service information for the associated client equipment according to the state information corresponding to the target meal. Through the embodiment of the application, the problem of unbalanced supply and demand between the kitchen and the user is solved, and the manufacturing and management time of the kitchen is optimized.

Description

Restaurant information processing method, device and system

Technical Field

The present disclosure relates to the technical field of catering information processing, and in particular, to a method, an apparatus, and a system for processing catering information.

Background

While the restaurant industry develops at a high speed, the problems of raw material cost rise, labor cost rise, rent cost rise, management personnel shortage, cost control difficulty and the like are increasingly prominent, and the traditional management and operation modes encounter serious challenges. How to quickly change the traditional rough, fuzzy and empirical operation into fine, procedural and large-scale operation becomes a problem which needs to be faced by the whole catering industry. Thus, a restaurant management system has been developed, which is a management system for daily management of restaurants, and for satisfying the development of the restaurant industry, scientifically managing restaurant management and improving efficiency, and is generally capable of helping the restaurant industry to improve service quality, work efficiency, performance of prepared evaluation staff, grasp consumer information, coordinate and handle the out-of-stock condition in time, and the like.

The existing catering management system has limited functions, and usually only solves the problem of paper workflow, or part of standard manual problems, such as menu updating, code scanning and ordering, list sending to a kitchen, relation maintenance of a supply chain, maintenance of a purchasing list and the like. However, for the service progress problems of when the user core pays attention to dishes, most of the service progress problems still need to depend on communication with the attendant, and the communication cost cannot be effectively controlled.

Therefore, how to further improve the service quality of the restaurant through the restaurant management system and reduce the communication cost between people becomes a technical problem that needs to be solved by the person skilled in the art.

Disclosure of Invention

The method, the device and the system for processing the catering information are beneficial to solving the problem of unbalanced supply and demand between the kitchen and the user, and optimize the manufacturing and management time of the kitchen.

The application provides the following scheme:

a dining information processing system, comprising:

the service deterministic tracking equipment is used for circulating among all manufacturing links together with materials and containers required in the manufacturing process of the target food; wherein the service certainty tracking device comprises an electronic identification card and means for attaching the electronic identification card to the container;

the card receiving and sending device is used for carrying out initialization processing of the electronic identification card aiming at the target meal to be initialized and submitting the initialization information to the server, and the initialization processing comprises the following steps: writing the related information and the initialization state information of the target meal into the electronic identification card;

the read-write equipment is used for being deployed in the subareas where a plurality of manufacturing departments of the processing and manufacturing area are located, reading information stored in the electronic identification card, updating the state information of the target meal according to the type of the read target meal and the information of the last state, and submitting the updated state information to a server;

And the server is used for providing service information for the associated client equipment according to the state information corresponding to the target meal.

A service deterministic tracking device comprising:

an electronic identification card and means for attaching the electronic identification card to the container;

the service deterministic tracking equipment is used for circulating among all manufacturing links together with materials and containers required in the manufacturing process of the target meal;

the electronic identification card is used for storing information of the target meal and making state information.

A card receiving and transmitting device in a restaurant information processing system, comprising:

the recovery device is used for recovering the service deterministic tracking equipment and setting the state of the electronic identification card in the service deterministic tracking equipment as a state to be initialized;

the communication module is used for receiving information provided by the server, obtaining meal queue information and determining target meal to be initialized from the meal queue;

the initialization access point is used for initializing the electronic identification card in the service deterministic tracking equipment according to the information of the target meal; the initialization process includes: writing the related information and the initialization state information of the target meal into the electronic identification card;

The card spitting device is used for outputting the service deterministic tracking equipment which completes the initialization processing;

the communication module is also used for submitting the initialization information to the server.

A read-write apparatus in a dining information processing system, comprising:

the reading module is used for reading the information of the target meal and the last state information stored in the electronic identification card in the service deterministic tracking equipment;

the state calculation module is used for updating the state information of the target meal according to the read type of the target meal and the information of the last state;

the writing module is used for writing the updated state information of the target meal into the electronic identification card;

and the communication module is used for submitting the updated state information of the target meal to a server for storage.

A dining information processing method, comprising:

determining a target meal to be initialized;

and carrying out initialization processing of the electronic identification card aiming at the target meal to be initialized, wherein the initialization processing comprises the following steps: writing the related information and the initialization state information of the target meal into the electronic identification card;

and submitting the initialization information to a server.

A dining information processing method, comprising:

reading information stored in the electronic identification card;

updating the state information of the target food stored in the electronic identification card according to the read type of the target food and the information of the last state;

and submitting the updated state information to a server.

A dining information processing method, comprising:

obtaining initialization information about an electronic identification card in a service deterministic tracking device, wherein the initialization information comprises information of associated target meals and initialization state information;

receiving state update information about the target meal, and updating the state of the target meal;

and providing service information for the associated client equipment according to the state information of the target meal.

A dining information processing method, comprising:

generating a catering order and submitting the order to a server;

obtaining the manufacturing state information of the target meal in the catering order provided by the server; the manufacturing state information comprises processing and manufacturing link information of the current dining product;

and displaying the manufacturing state information.

A dining information processing apparatus comprising:

The target meal determining unit is used for determining a target meal to be initialized;

the initialization processing unit is used for initializing the electronic identification card aiming at the target meal to be initialized, and the initialization processing comprises the following steps: writing the related information and the initialization state information of the target meal into the electronic identification card;

and the initialization information submitting unit is used for submitting the initialization information to a server.

A dining information processing apparatus comprising:

the reading unit is used for reading the information stored in the electronic identification card;

the state updating unit is used for updating the state information of the target meal stored in the electronic identification card according to the read type of the target meal and the information of the last state;

and the updated information submitting unit is used for submitting the updated state information to the server.

A dining information processing apparatus comprising:

an initialization information obtaining unit for obtaining initialization information about the electronic identification card in the service certainty tracking device, the initialization information including information of the associated target meal and initialization state information;

a state update information receiving unit configured to receive state update information about the target meal, and update a state of the target meal;

And the service information providing unit is used for providing service information for the associated client equipment according to the state information of the target meal.

A dining information processing apparatus comprising:

the order generation unit is used for generating a catering order and submitting the catering order to the server;

the production state information obtaining unit is used for obtaining production state information of the target meal in the catering order provided by the server; the manufacturing state information comprises processing and manufacturing link information of the current dining product;

and the production state information display unit is used for displaying the production state information.

According to a specific embodiment provided by the application, the application discloses the following technical effects:

according to the embodiment of the application, the tracking equipment is bound for the specific target meal, the tracking equipment comprises the electronic identification card, the digital label can be realized for each state of the target meal in the processing and manufacturing process, the read-write operation and the state updating operation of the electronic identification card in the tracking equipment can be realized through the arrangement of the read-write equipment in a plurality of manufacturing departments, the updated state information can be submitted to the server, the tracking of the specific processing and manufacturing progress of the meal through the server is realized, and therefore richer service information can be provided for users. Therefore, the processing and manufacturing information of the kitchen can be 'white box', so that the problem of unbalanced supply and demand between the kitchen and a user can be solved, and the manufacturing and management time of the kitchen can be optimized.

Of course, not all of the above-described advantages need be achieved at the same time in practicing any one of the products of the present application.

Drawings

In order to more clearly illustrate the embodiments of the present application or the technical solutions in the prior art, the drawings that are needed in the embodiments will be briefly described below, and it is obvious that the drawings in the following description are only some embodiments of the present application, and that other drawings can be obtained according to these drawings without inventive effort for a person skilled in the art.

FIGS. 1-1 and 1-2 are schematic diagrams of hardware layouts of restaurant in accordance with embodiments of the present application;

FIG. 2 is a schematic diagram of a system provided by an embodiment of the present application;

fig. 3 is a schematic diagram of a transceiver card device provided in an embodiment of the present application;

FIG. 4 is a schematic diagram of a read-write device according to an embodiment of the present application;

FIG. 5 is a flow chart of a first method provided by an embodiment of the present application;

FIG. 6 is a flow chart of a second method provided by an embodiment of the present application;

FIG. 7 is a flow chart of a third method provided by an embodiment of the present application;

FIG. 8 is a flow chart of a fourth method provided by an embodiment of the present application;

FIG. 9 is a schematic diagram of a first apparatus provided in an embodiment of the present application;

FIG. 10 is a schematic diagram of a second apparatus provided in an embodiment of the present application;

FIG. 11 is a schematic view of a third apparatus provided in an embodiment of the present application;

FIG. 12 is a schematic view of a fourth apparatus provided in an embodiment of the present application;

fig. 13 is a schematic diagram of a computer system provided in an embodiment of the present application.

Detailed Description

The following description of the embodiments of the present application will be made clearly and fully with reference to the accompanying drawings, in which it is evident that the embodiments described are only some, but not all, of the embodiments of the present application. All other embodiments obtained by a person of ordinary skill in the art based on the embodiments in the present application are within the scope of the protection of the present application.

Firstly, it should be noted that in the traditional catering industry, the manufacturing process of the kitchen is usually a black box, the running state and efficiency of the kitchen are managed and controlled completely through experience of a chef, but kitchen management is basically performed based on subjective consciousness of a person, a kitchen self-forming system and a user are limited to a paper printing machine, and an effective scheme is hardly formed for synergy and improvement of the kitchen and combination of feedback of the user in the restaurant operation process. However, in a star restaurant, it is important to pay attention not only to the quality of each dish, but also to how to meet the demands of users to the greatest extent, so that users feel the best service. Therefore, in the embodiment of the application, the existing restaurant management system is improved from the angle of a processing and manufacturing area (namely' kitchen) of a restaurant, so that the problem of unbalanced supply and demand between a kitchen and a user is solved and the manufacturing and management efficiency of the kitchen is optimized by digitally and intelligently scheduling the manufacturing flow of the kitchen under the condition that the original working efficiency of the kitchen is not influenced to the maximum extent.

In order to achieve the above objective, referring to the hardware layout schematic diagram of the restaurant processing and manufacturing area shown in fig. 1-1, in this embodiment of the present application, an electronic identification card device (3) is provided, where the device (3) may have an NFC (near field communication) module, and information therein may be read and written by using NFC technology, and in addition, the electronic identification card may be used in combination with a food security-level clip or other device, so that each food ordered by a user may be respectively allocated to one such device with an electronic identification card, and related information of a specific food may be written into the electronic identification card associated with one of the devices through a card receiving and sending device (2), including name, category, corresponding table identifier of the food, and so on. The appliance can be circulated along with materials, containers and the like corresponding to the food in each manufacturing link of the kitchen, so that the information of the specific electronic identification card can be used as a digital label corresponding to the food. In addition, the read-write equipment (4) of the electronic identification card can be arranged at the work tables (loading tables, cutting tables and the like) of a plurality of manufacturing departments, and the read-write operation is carried out on the information in the electronic identification card through the read-write equipment, so that the tracking of the manufacturing process and the progress of the meal is realized. In addition, in particular, in order to enable information interaction with a cloud server, an access point AP device (1) may be deployed. In an alternative embodiment, the AP device may integrate a WiFi and bluetooth integrated AP device, so that information interaction can be achieved not only through the AP and the cloud server, but also through interaction between the AP device and a bluetooth chip in the electronic identification card, and control or state capturing of the electronic identification card is achieved. Furthermore, a screen display device (5) can be provided in the processing and manufacturing area and can be used for displaying information of specific food and the like.

In addition, in an alternative manner, related hardware devices can be deployed in dining areas of restaurant, namely dining and activity areas of customers, for example, as shown in fig. 1-2, an Access Point (AP) device (1) can be included, in addition, a read-write device (4) can be deployed in a region such as a dish delivery table, a screen display device can be deployed in a region such as a foreground, and the like.

Through the digital label realized on the meal and the tracking of the processing and manufacturing progress, richer service information can be provided for users.

Specific implementations are described in detail below.

Example 1

The first embodiment provides a dining information processing system, referring to fig. 2, the system may specifically include:

a service deterministic tracking device 201 for circulating between the production links together with the materials and containers required in the production process of the target meal; wherein the service certainty tracking device comprises an electronic identification card and means for attaching the electronic identification card to the container;

the card receiving and sending device 202 is configured to perform an initialization process of the electronic identification card for a target meal to be initialized, and submit initialization information to a server, where the initialization process includes: writing the related information and the initialization state information of the target meal into the electronic identification card;

The read-write device 203 is configured to deploy sub-areas where a plurality of manufacturing departments in a manufacturing area are located, read information stored in the electronic identification card, update status information of the target meal according to the read type of the target meal and information of a previous status, and submit the updated status information to a server;

the server 204 is configured to provide service information to the associated client device according to the status information corresponding to the target meal.

The service deterministic tracking device 201 (hereinafter referred to as tracking device) may specifically include two parts, one is an electronic identification card that may be used as an electronic tag and performs read-write control on information such as a state of a meal, and the other is an appliance for attaching to a container used in the process of manufacturing the meal. The electronic identification card specifically can comprise an NFC chip, so that reading and writing of the electronic identification card can be realized through NFC technology, in addition, in an optional implementation mode, a Bluetooth chip can be further realized in the electronic identification card, namely, the electronic identification card integrated with NFC and Bluetooth is realized, and service deterministic tracking is better realized through NFC technology and Bluetooth technology. The container used in the process of making the dinner product can comprise containers such as a basin, a tray, a bowl and the like, the materials of the containers can be different, such as porcelain, metal, plastic and the like, and the containers used in the same dinner product can be different in different making links, so that the container can be made into a clip type for facilitating the attachment to various containers, and in each link of making the dinner product, the clip can be conveniently taken off from the container used in the last link and clamped on the container required by the link, thereby enabling the clip to be circulated in each link of making the dinner product. Of course, other implementations are possible, for example, in the case of containers of ferrous metal nature used in the various segments, magnets or the like may also be used as the means, etc. The quality of the food safety level device can be controlled no matter what specific device, and even the food safety level device can have molecular stability at high temperature, low temperature and the like, so that even if a certain food is processed and manufactured, the food is required to be baked together with the material related to the food and the container in an oven or put in a refrigerator for refrigeration or freezing, the food safety level device can be put in the oven or the refrigerator together, and the safety of the manufactured food is ensured under the condition of continuously tracking the food manufacturing process.

In addition, in alternative embodiments, in addition to the electronic identification card and the means for attaching to a particular container, the tracking device may also be provided with a display screen that may be used to display information corresponding to the meal, including the name of the meal, notes (note information for the meal when the user places an order), codes (table number placed, take out order number, etc.), types (hall food, packaging, etc.), whether or not to be urgent, etc. Under the preferred mode, the display screen can also adopt the ink screen display technology, and the writing of meal information can be carried out only when the meal is initially distributed, so that even if the condition of power failure and the like occurs later, the reading of the display information in the display screen is not influenced.

Furthermore, the tracking device may also be provided with an indicator light, which may provide multiple colors, for example, may include two colors of red and green, and may support multiple modes of off, normal lighting, flashing, and the like. Some dynamic demands of corresponding dinner products can be prompted through the indicator lamp, for example, under normal conditions, the indicator lamp can be turned off, and when a certain dinner product is overtime or a user orders, the corresponding indicator lamp can be triggered to light or flash, and the like. The correspondence between the status of a specific indicator light and the different dynamic requirements corresponding to the meal may be predefined. For example, green is normally bright, representing that the current meal is paused and the processing is delayed; green flashing indicates that the current meal is returned; the red color is always bright, and represents that the current meal is overtime (system judgment or user ordering) and needs to be processed preferentially; red flashes, then indicates that the current dish has been systematically judged to have timed out multiple times (e.g., three or more times), or has been ordered multiple times (two or more times) by the user, then processing at the highest priority is required, and so on.

In a specific implementation, a plurality of tracking devices may be prepared in advance, and for example, the number of tracking devices specifically equipped may be determined according to the number of dining places in a restaurant, the business capability of the restaurant, and the like. Specifically, in one implementation, the following formula may be used for configuration:

[ A (number of meals). Times. 2+B (estimated throughput of other businesses, e.g. take-away, delivery of meals in a guest room, etc) ]C (average number of dishes per unit)

In an initial state, each tracking device is not in binding relation with a specific meal, when a certain meal is required to be manufactured, initializing the electronic identification card in one tracking device, and writing relevant information and initialization state of the specific meal, so that binding with the meal is realized, and the tracking device is used for tracking the manufacturing progress of the meal in the manufacturing process of the meal. After the manufacturing task of the meal is completed, the tracking equipment can be recovered, and the binding relation between the tracking equipment and the meal is released, so that the tracking equipment can be bound with a new meal, and the recycling of the tracking equipment is realized.

In order to initialize the electronic identification card in the tracking device, the embodiment of the application also provides a card receiving and transmitting device 202, which can be used for recovering and distributing the tracking device, in particular, can be an integrated machine with a screen display, and can be composed of the following core modules:

The mechanical recovery and card ejection device is used for recovering and ejecting tracking equipment;

the electronic screen display can be used for displaying a meal queue of the current single-sent unbound tracking equipment of the whole restaurant and an operable card-spitting device;

the communication module (for example, a WiFi module and the like) can be used for acquiring the order of the sent order from the cloud server and notifying the current operation state of the cloud server;

the electronic identification card initializing access point is used for writing initializing information into the electronic identification card of the tracking device, and the specific initializing information can comprise the name, remarks, codes, types, whether urgency is caused or not and the like of the meal.

In the specific implementation, a user can place an order through a client program installed in mobile terminal equipment such as a mobile phone, corresponding order information can be submitted to a server, and the server can push the order information to a specific kitchen transceiver card device. Correspondingly, the receiving and transmitting card device can receive relevant order information through the WiFi module and the like, then, the priority of each meal can be determined according to the meal related to the order and the receiving capacity information of the corresponding manufacturing department, the meal is added into a meal queue waiting to be manufactured according to the priority, a target meal waiting to be initialized is determined from the meal queue, and then, initialization processing of the tracking device is carried out on the target meal. That is, after receiving specific order information, specific meal information may be first extracted from the order, and since one order may include a plurality of meals, and there are often cases where a plurality of orders are concurrent, in order to avoid long waiting time of a user at a certain table, the kitchen may "disturb" the meals in each order, rather than making the meals in units of orders, and of course, some rules may be configured in advance, and the "disturb" processing may be performed according to these rules in specific implementations. For example, specific rules may include ensuring that the length of time between the generation of an order for each table and the placement of a first meal should not exceed a first threshold, that the placement time interval between different meals in each table should not exceed a second threshold, that the same table should be used to schedule meals and to place the table in a sequential order based on the different types of meals (e.g., cold dishes before hot dishes, soup dishes later than other dishes, dessert last), etc. In summary, based on these rules, the order of making information for a particular meal item in the order that has been currently being generated may be determined, and of course, if a new order is generated later, the particular meal item in the new order may be inserted into the queue of meal items waiting to be made, where the insertion locations for the respective meal items may be different, e.g., the meal item on the first table is expected, the meal item may be inserted into the queue at a earlier location, etc. Of course, in specific implementation, in addition to the above conventional rules, the ordering in the queue may be adjusted according to the special requirements, identities, etc. of some users, for example, if a user associated with an order is a VIP user, then the dinner in the order may have higher making priority, or if an order requires urgent processing, then the dinner in the order may also have higher making priority, and so on.

After the queue of meal items waiting to be made is generated, not all of the meal items in the queue are immediately bound by the tracking device. This is because, once the tracking device bound to a certain meal means that the meal has entered a specific manufacturing process, but in practical application, the receiving capability of each department of the back kitchen ware body is limited, and during the peak period of eating, the number of orders is very large, and therefore, if the tracking device is not controlled to bind each meal in the queue, and push the meal to a specific manufacturing department, the load of the specific manufacturing department may be exceeded, and the information such as the manufacturing progress and waiting time of the specific meal cannot be easily controlled. Therefore, in the specific implementation, when the card receiving and transmitting device performs the initialization processing of the tracking device, the card receiving device may refer to the receiving capability information of the specific manufacturing department, determine the rated number of the foods currently receivable by the manufacturing department according to the current receiving capability information of the manufacturing department, and determine the target foods to be initialized from the food queue according to the rated number, for example, in the process of performing initialization, the capability of the food per person processing of the hot food department is 10, if the number of the foods required to be processed by the hot food department is greater than 10 in the foods delivered by the user, only 10 electronic identification cards are spitted out at most, and are respectively used for binding with the hot food of the first 10 in the queue, and so on.

After the initialization processing of the electronic identification card is completed, the corresponding tracking equipment can be bound with the appointed meal, and the information of the specific meal can be displayed on the display screen of the tracking equipment, so that the meal can enter a specific processing and manufacturing flow, staff on each post can obtain the information of the meal which is specifically required to be manufactured through the display screen of the tracking equipment, and the tracking equipment can be utilized to track the processing and manufacturing progress of the meal.

For example, in a specific implementation, the kitchen can be divided into a hot dish department and other departments (a cold dish department or a cold dish department, etc.), the hot dish is usually cut and matched first, then is made by a palm spoon, and the cold dish, etc. are usually made in advance and directly sent to a meal outlet to wait for meal delivery. In order to facilitate the scheduling of the kitchen, the kitchen can be further subdivided into a charging sub-department, a cooking range sub-department and the like for the hot vegetable department, wherein a charging person in the charging sub-department can play roles of scheduling and information center of the hot vegetable department. Specifically, after initializing a certain electronic identification card, the card receiving and transmitting device 202 may first take a specific tracking device for a hot dish, give the tracking device to a cutting and matching member, select raw materials and perform cutting and matching processing according to the meal information displayed on the tracking device by the cutting and matching member, attach the tracking device to a container for carrying the cut semi-finished product, and return the tracking device to the loading member. And then the semi-finished product is delivered to a palm spoon operator by the lotus seed taker, the palm spoon operator can carry out specific finished product manufacturing, dishing and other treatments according to the meal information displayed on the tracking equipment, the tracking equipment is attached to a container for carrying the finished product and delivered to the lotus seed taker, and then the lotus seed taker can place the container loaded with the meal finished product at a meal outlet and carry out meal delivery to a specific table by a meal delivery operator. Of course, if the food related to a certain tracking device is cold dishes, the tracking device can be directly handed to the cold dishes part, and a worker of the cold dishes part attaches the tracking device to a certain container which is specifically provided with the corresponding cold dishes according to the information displayed on the tracking device and sends the tracking device to a meal outlet.

Therefore, in the above-mentioned flow, the staff on each post can process and manufacture the meal according to the information displayed on the tracking device, and the specific meal information is clear at a glance, however, in order to make the cloud server know the state of each meal, so as to better provide more comprehensive service information for the user, the electronic identification card read-write device 203 can be deployed on the posts. For example, in a specific implementation, a read-write device 203 may be respectively deployed for a loader, a cutting and matching member, and other departments such as cold dishes and cold dishes, so that not only can the transfer of the meal information between different departments be realized through the tracking device, but also the real-time reporting of the state of the specific meal can be realized. For example, after the player receives the tracking device each time, the reader 203 may swipe a card through the specific tracking device, and after each swipe, the player may update the state of the corresponding meal.

In a specific implementation manner, the read-write device 203 may specifically include the following core modules:

the NFC read-write module is mainly used for reading and updating the state of the meal information associated with the tracking equipment, and in addition, the NFC read-write module can be used for charging the tracking equipment;

The communication module (for example, a WiFi module and the like) is mainly used for submitting the updated meal state information to the server together with information such as a data head (for example, restaurant identification information, department information (such as a hot dish part, a cold dish part, a dish ordering part, a tea water part and the like) and sub-department information (for example, cutting, loading, a cooking range and the like) of the read-write equipment and the like, so that the server can acquire the progress information of each meal;

the display screen can be used for displaying the current operation state, for example, the display screen can comprise the equipment information stored in the read electronic identification card, the state information of the modified meal and the like;

the state calculation module can pre-store a state machine and update the current state according to the read information such as the type of the current meal, the previous state and the like. For example, specific states may include:

clear, wait for initialized state, at this moment, the tracking equipment is located in receiving and dispatching the card apparatus;

init, the tracking equipment spits out after being initialized from the card receiving and dispatching equipment;

ready, a lotus beating operator uses reading and writing equipment configured on a lotus beating table to carry out primary card punching on the tracking equipment, or uses reading and writing equipment set by other departments such as cold dishes, cold dishes and the like to carry out card punching on the tracking equipment;

The preparation chop is that a cut-match operator swipes a card on a tracking device at a read-write device configured by the cut-match operator, and the mark cut-match is processed;

the ChopFinished is cut by a cutting and matching member according to the information of the tracking equipment;

preparing a cook, taking the cut dishes by a lotus beating operator, swiping cards on a read-write device equipped on a lotus beating table, and attaching a tracking device to a container to prepare for kitchen setting;

cookfinished, a lotus fighter takes the prepared dishes, cleans the container, and swipes cards on read-write equipment equipped on a lotus fighter table;

delivering, the meal leaves the kitchen and starts to be transferred to a specific table;

finished, the dishes are sent to a specified table, or a dish transferring person swipes a card of the tracking device on a read-write device equipped on the dish transferring table.

For example, in one specific implementation, this may be performed according to the following procedure:

1. the receiving and dispatching card equipment receives orders pushed by the server, the order information can be displayed on a display screen of the receiving and dispatching card equipment, and the receiving and dispatching card equipment can reorder the priority order according to the priority of the current new orders and the received information of the dining products and the like in all orders and add the reordered priority order into a queue waiting for initialization;

2. The receiving and transmitting card equipment completes initialization of the electronic identification card in one of the tracking equipment, and the state is init at the moment;

3. the beaters of the hot vegetable departments or the staff of other departments such as cold vegetables and cold vegetables take the tracking equipment, and the reading and writing equipment of the corresponding workbench swipes the card of the tracking equipment, so that the state is changed into Ready. If the food is hot food, the step 4 is entered, and if the food is food of other departments, the state is equal to PrepareCook at the moment, and the corresponding food is sent to a food outlet to wait for food delivery;

4. the cutting and matching personnel receives the tracking equipment, swipes a card on the tracking equipment by using the read-write equipment of the cutting and matching platform, and performs cutting and matching according to the meal information displayed above, and the state is updated to PrepareChup at the moment;

5. after the cutting and matching are finished, the cut and matched semi-finished products and the tracking equipment are handed to a palm spoon;

6. after the meal is manufactured by the palm spoon, the meal is returned to a lotus fighter, the lotus fighter carries out dishing processing on the meal, then the tracking equipment is subjected to third card swiping by the read-write equipment of the lotus fighter, the state is updated into Cookfinished at the moment, and the corresponding meal is sent to a meal outlet to wait for meal delivery;

7. The dish transferring staff swipes the card of the tracking device at the read-write device equipped on the dish transferring table, and the state is updated to finish.

8. The dish transferring staff returns to the kitchen and puts the tracking equipment into the receiving and dispatching card equipment, and at the moment, the state is updated to Clear.

In specific implementation, regarding the above step 7, it may be implemented in other manners. Specifically, as described above, the electronic identification card in the tracking device may further include a bluetooth chip, and multiple AP (access point) devices may be further configured in the restaurant, so that whether the meal has been delivered to the dining area of the restaurant or has been approaching or delivered to the target table may also be determined by means of bluetooth signals sent by the tracking device detected by the AP. In particular, the plurality of AP devices may be deployed at multiple locations within the restaurant, e.g., one AP device per 9 square meters, etc., according to the signal coverage of a single AP device. Each AP device may monitor multiple tracking devices, and in a specific implementation, the bluetooth chip in the tracking device may continuously send a bluetooth signal, so when the tracking device enters into a signal coverage area of a certain AP, the tracking device may be detected by the AP, and there may be a situation that the tracking device is detected by multiple APs at the same time, so that a distance between the tracking device and the AP device may be determined, and the AP device closest to the distance may be accessed to the tracking device, so that the tracking device may receive the supervision of the AP device, and accordingly, the AP device may also submit an identifier of the tracking device that the tracking device supervises to the server, so that the server may obtain an access relationship between the AP device and the tracking device. In addition, the server may store information such as the identifier of each AP device and the position in the restaurant in advance, where the position information may be first roughly divided into a front dining area or a processing and manufacturing area of the kitchen, and further, for the AP devices in the dining area, the position information of the AP devices may be further stored according to layout information of specific tables, for example, which tables are around or near each AP device, and so on. Thus, when a specific meal is delivered by a meal delivery person, the meal enters the meal area in front and is accessed to a certain AP device deployed in the meal area, so that the server can determine whether the meal is in a Delivering state according to the position of the AP device accessed by the tracking device, the motion state of the tracking device (which can be determined according to whether the tracking device is frequently switched between different AP devices deployed in the meal area) and the like. Subsequently, when the meal is delivered to the target table, the AP device closest to the table is accessed, and a state of stopping movement for a certain time occurs, so that the server can also determine whether the corresponding meal is in a state of completing meal delivery according to the position relationship between the AP device accessed by the tracking device and the specific table, and the like.

That is, in a specific implementation, the state of a specific meal can be tracked by combining NFC with bluetooth, where the NFC mode has a low power consumption, but information needs to be read and written by a card swiping mode, and the bluetooth information capturing mode does not need to be card swiping, but because the bluetooth chip needs to continuously broadcast signals, the power consumption is relatively large. In the embodiment of the application, two modes are combined, and in links such as loading, cutting and the like, the state can be accurately updated in a card-punching mode; in links such as meal delivery, the method does not belong to the working category of a kitchen, and does not have the subdivision of complex links, so that the method is suitable for tracking the state of the meal in a mode of a Bluetooth chip and AP equipment.

In the case of swiping a card through the read-write device 203 and updating the state information of the corresponding meal, the updated state information may be written into the NFC chip of the tracking device, and may be uploaded to the server, where the server may store the real-time state information of the meal in real time. When the state of food in dish delivery or completion of food delivery is captured through the Bluetooth chip and the AP device, the state information does not need to be written into the NFC chip of the tracking device, and only can be captured and recorded by the server.

In addition, the Bluetooth chip is arranged in the electronic identification card, and under the condition that a plurality of AP devices are deployed in a restaurant, the dynamic demand processing of specific foods can be more conveniently realized. For example, the dynamic demand may include a demand for ordering by the user, a demand for accelerating the processing speed generated in the case of overtime being automatically judged by the system, a demand for stopping the food for postponing the processing of the specified food by the system or the related service personnel, and the like. In particular, as described above, the tracking device may further include an indicator light, and a rule of the indicator light may be preset, and accordingly, because an access relationship between the AP and the tracking device is stored in the server, the server may first determine dynamic requirement information about the target meal, and then determine an AP device identifier accessed by the target electronic identifier card associated with the target meal, so that the dynamic requirement information may be sent to the target electronic identifier card through the AP device. Therefore, the electronic identification card can prompt the dynamic demand information by changing the state of the indicator lamp. The specific prompting mode can be referred to the previous description, and is not repeated here.

For example, in one case, an operation option for ordering may be provided in the client program of the user, so that after ordering, if the user finds that a certain meal is not on the table at a late time, an ordering request for the meal may be initiated through a terminal device such as a mobile phone of the user. Accordingly, the request may be first submitted to the server, and accordingly, the server may receive the first demand information for the meal. Then, the server can firstly determine the identification of the tracking equipment corresponding to the target meal according to the binding relation between the previously recorded meal and the tracking equipment, and then can also determine the AP equipment accessed by the tracking equipment according to the stored access relation between the AP equipment and the tracking equipment, so that the ordering requirement can be sent to the tracking equipment bound by the meal through the AP equipment. Accordingly, the tracking device may trigger a specific indicator light to change state, e.g., light a red indicator light, etc., according to the received billing requirement information.

Or in another case, because the server can acquire the state information of the specific meal, each meal can be counted from the time of ordering, and if the meal is still not on the table when a preset time threshold value is reached, second requirement information about that the meal has timed out can be generated. At this time, the server may still determine the identifier of the tracking device associated with the meal first, and then may determine, according to the stored access relationship between the AP device and the tracking device, the AP device to which the tracking device is connected, so that the timeout information may be sent to the tracking device to which the meal is bound through the AP device. Accordingly, the tracking device may trigger a specific indicator light to change state based on the received timeout information, e.g., light a red indicator light, etc. That is, under the condition that the table-on speed of a certain meal is relatively slow, even if a user does not actively prompt a bill, the server can automatically find the condition and carry out overtime reminding so as to remind relevant staff to accelerate the making speed of the meal.

In addition, if a user or staff in a restaurant initiates a dish stopping requirement for the meal in the process of making the meal, the dish stopping requirement can be submitted to the server, and accordingly, after receiving the third requirement information, the server can also provide the third requirement information to the corresponding tracking device through the AP device, and the tracking device triggers a specific indicator light to change the state, for example, a green indicator light is turned on, and the like.

Further, if a user performs a plurality of times of ordering for a certain meal or if the system judges that the time is exceeded, the user is reminded, but the user may experience a great influence when the time is again exceeded or even when the time is exceeded a plurality of times. For this reason, a reminder may be additionally made for this case. Specifically, the server may record the number of times that the same meal is ordered or overtime, if the number of times that the same meal is ordered or overtime is found to exceed a preset threshold, the server may send fourth requirement information to the corresponding tracking device through the AP device, and the tracking device may flash the red indicator light to prompt that the meal needs to be processed with the highest priority, and so on.

Therefore, the tracking equipment is bound for specific target food, the tracking equipment comprises the electronic identification card, the digital label can be realized for each state of the target food in the processing and manufacturing process, the read-write operation and the state updating operation of the electronic identification card in the tracking equipment can be realized by arranging the read-write equipment in a plurality of manufacturing departments, the updated state information can be submitted to the server, and the tracking of the specific processing and manufacturing progress of the food through the server is realized, so that richer service information can be provided for users. Therefore, the processing and manufacturing information of the kitchen can be 'white box', so that the problem of unbalanced supply and demand between the kitchen and a user can be solved, and the manufacturing and management time of the kitchen can be optimized.

Example two

The second embodiment provides a service deterministic tracking device, which specifically may include:

In a specific implementation, the electronic identification card may include a near field communication NFC chip, so that the read-write device reads the meal information and writes the status update information from the electronic identification card through the NFC technology.

In a preferred implementation manner, the electronic identification card can further comprise a Bluetooth chip;

the electronic identification card is further used for determining a target AP device closest to the electronic identification card according to the Bluetooth chip in the process of streaming in each manufacturing link, and accessing the target AP device, so that the target AP device submits identification information of the electronic identification card newly accessed to the target AP device to a server.

In addition, the service certainty tracking device can also comprise an indicator light;

at this time, the electronic identification card may be further configured to receive dynamic demand information for the target meal sent by the server through the AP device, and prompt the dynamic demand information by changing the state of the indicator light.

Furthermore, the service certainty tracking device can also comprise a display screen;

And the electronic identification card is also used for outputting the information of the target meal to the display screen for display after the initialization is completed.

Preferably, the display screen may be an electronic ink screen.

Example III

The third embodiment provides a card receiving and transmitting device in a catering information processing system, referring to fig. 3, the card receiving and transmitting device may include:

a recycling device 301, configured to recycle a service deterministic tracking device, and set a state of an electronic identification card in the service deterministic tracking device to a state to be initialized;

the communication module 302 is configured to receive information provided by the server, obtain information of a meal queue, and determine a target meal to be initialized from the meal queue;

an initialization access point 303, configured to perform an initialization process on an electronic identification card in the service deterministic tracking device according to the information of the target meal; the initialization process includes: writing the related information and the initialization state information of the target meal into the electronic identification card;

the card spitting device 304 is used for outputting the service deterministic tracking equipment which completes the initialization processing;

the communication module 302 is further configured to submit initialization information to a server.

In particular, the transceiver card device may further include:

and the display screen is used for displaying the food queue information and providing operation options for initiating initialization processing on the target food.

Example IV

The fourth embodiment provides a read-write apparatus in a dining information processing system, referring to fig. 4, the read-write apparatus may include:

the reading module 401 is configured to read information of a target meal and previous state information stored in an electronic identification card in the service deterministic tracking device;

the state calculating module 402 is configured to update the state information of the target meal according to the read type of the target meal and the information of the previous state;

a writing module 403, configured to write the updated status information of the target meal into the electronic identification card;

and the communication module 404 is used for submitting the updated state information of the target meal to a server for storage.

In particular, the read-write device may further include:

and the display screen is used for displaying the read information of the target meal and the updated state information.

Example five

In a fifth embodiment, from the perspective of the card receiving and sending device, a method for processing restaurant information is provided, referring to fig. 5, and the method specifically may include:

S501: determining a target meal to be initialized;

s502: and carrying out initialization processing of the electronic identification card aiming at the target meal to be initialized, wherein the initialization processing comprises the following steps: writing the related information and the initialization state information of the target meal into the electronic identification card;

s503: and submitting the initialization information to a server.

When determining the target meal to be initialized, determining the rated quantity of the meal currently receivable by the manufacturing department according to the current receiving capability information of the manufacturing department; and then, determining target meal to be initialized from the meal queue according to the rated quantity.

In addition, the method can also obtain a food queue waiting for manufacturing, and determine a target food waiting for initialization from the food queue; the food queue is determined according to the received food orders, wherein the priority of each food is determined according to the food associated with the orders and the receiving capacity information of the corresponding manufacturing departments, and the food queue is determined according to the priority.

Example six

In a sixth embodiment, from the perspective of the read-write device, a method for processing restaurant information is provided, referring to fig. 6, where the method specifically may include:

S601: reading information stored in the electronic identification card;

s602: updating the state information of the target food stored in the electronic identification card according to the read type of the target food and the information of the last state;

s603: and submitting the updated state information to a server.

Example seven

The seventh embodiment provides a method for processing restaurant information, specifically from the perspective of a server, referring to fig. 7, the method may specifically include:

s701: obtaining initialization information about an electronic identification card in a service deterministic tracking device, wherein the initialization information comprises information of associated target meals and initialization state information;

s702: receiving state update information about the target meal, and updating the state of the target meal;

s703: and providing service information for the associated client equipment according to the state information of the target meal.

In concrete implementation, the server can also receive a catering order submitted by the client device; determining the priority of each meal according to the meal associated with the order and the receiving capacity information of the corresponding manufacturing department, and adding the meal to a meal queue waiting to be manufactured according to the priority; and providing the food queue information to a receiving and dispatching card device so that the receiving and dispatching card device can initialize the electronic identification card in the service deterministic tracking device and return initialization information.

In addition, access information submitted by target AP equipment in a restaurant can be received, wherein the access information comprises identification information of a newly accessed electronic identification card; and then, determining the position information of the target AP equipment, and updating the state information of the target meal associated with the electronic identification card according to the position information of the AP equipment and the last state information of the target meal associated with the electronic identification card.

Specifically, if the target AP device is located in a dining area of a restaurant and a previous state of a target meal associated with the electronic identification card is a production end state, the state of the target meal is updated to a dish transfer state.

Or if the target AP equipment is in a dining area of a restaurant and is near a dining table corresponding to an order associated with the electronic identification card, the last state of the target food associated with the electronic identification card is a dish-transmitting state, and the state of the target food is updated to be a finished state.

In addition, the server can also determine dynamic demand information about the target meal and determine an AP equipment identifier accessed by a target electronic identifier card associated with the target meal; and sending the dynamic demand information to the target electronic identification card through the AP equipment, so that the electronic identification card prompts the dynamic demand information by changing the state of the indicator lamp.

Example eight

The eighth embodiment provides a method for processing restaurant information from the perspective of a client device, and specifically, referring to fig. 8, the method may specifically include:

s801: generating a catering order and submitting the order to a server;

s802: obtaining the manufacturing state information of the target meal in the catering order provided by the server; the manufacturing state information comprises processing and manufacturing link information of the current dining product;

s803: and displaying the manufacturing state information.

In particular, the method can also provide operation options for initiating a bill-forcing request for the target meal; and submitting the ordering request to a server after receiving the ordering request through the operation options.

That is, for the user's client program, not only can be used to submit orders, but also the production status of a particular meal can be checked, and a particular production link, for example, whether a certain meal is being cut or matched for rough processing, stir-frying for finish processing, or conveying, etc., can be precisely achieved. In addition, the user can initiate the ordering operation through the client program, the ordering request can be directly transmitted to tracking equipment associated with specific food through the AP equipment and the like, staff in a kitchen can directly obtain specific ordering information, the ordering information does not need to be transferred through a server in a store, and the communication cost between people is saved.

For the undescribed portions of the second to eighth embodiments, reference may be made to the description of the first embodiment, and the description is omitted here.

Corresponding to the fifth embodiment, the embodiment of the present application further provides a dining information processing apparatus, referring to fig. 9, the apparatus may include:

a target meal determining unit 901 for determining a target meal to be initialized;

an initialization processing unit 902, configured to perform an initialization process of the electronic identification card for the target meal to be initialized, where the initialization process includes: writing the related information and the initialization state information of the target meal into the electronic identification card;

an initialization information submitting unit 903, configured to submit the initialization information to a server.

In a specific implementation, the target meal determining unit may specifically be configured to:

determining the rated quantity of the meal currently receivable by the production department according to the current receiving capacity information of the production department;

and determining target meal to be initialized from the meal queue according to the rated quantity.

In addition, the target meal determining unit may be further configured to:

obtaining a food queue waiting for manufacturing, and determining a target food to be initialized from the food queue; the food queue is determined according to the received food orders, wherein the priority of each food is determined according to the food associated with the orders and the receiving capacity information of the corresponding manufacturing departments, and the food queue is determined according to the priority.

Corresponding to embodiment six, the embodiment of the present application further provides a catering information processing apparatus, referring to fig. 10, the apparatus may include:

a reading unit 1001, configured to read information stored in the electronic identification card;

a state updating unit 1002, configured to update state information of the target meal stored in the electronic identification card according to the read type of the target meal and information of a previous state;

an update information submitting unit 1003 for submitting the updated state information to the server.

Corresponding to the seventh embodiment, the embodiment of the present application further provides a dining information processing apparatus, referring to fig. 11, the apparatus may include:

an initialization information obtaining unit 1101 for obtaining initialization information about an electronic identification card in the service certainty tracking device, the initialization information including information of an associated target meal item and initialization state information;

a state update information receiving unit 1102, configured to receive state update information about the target meal, and update the state of the target meal;

the service information providing unit 1103 is configured to provide service information to the associated client device according to the status information of the target meal.

In particular, the apparatus may further include:

the order receiving unit is used for receiving the catering order submitted by the client equipment;

the system comprises a meal queue generating unit, a processing unit and a processing unit, wherein the meal queue generating unit is used for determining the priority of each meal according to the meal related to the order and the receiving capacity information of the corresponding manufacturing department, and adding the meal to a meal queue waiting to be manufactured according to the priority;

and the meal queue information providing unit is used for providing the meal queue information to the receiving and dispatching card equipment so that the receiving and dispatching card equipment can initialize the electronic identification card in the service deterministic tracking equipment and return initialization information.

In addition, the apparatus may further include:

the access information receiving unit is used for receiving access information submitted by target AP equipment in a restaurant, wherein the access information comprises identification information of a newly accessed electronic identification card;

and the state information updating unit is used for determining the position information of the target AP equipment, and updating the state information of the target meal associated with the electronic identification card according to the position information of the AP equipment and the last state information of the target meal associated with the electronic identification card.

Specifically, the state information updating unit may specifically be configured to:

and if the target AP equipment is in a dining area of a restaurant and the last state of the target food associated with the electronic identification card is a manufacturing end state, updating the state of the target food into a food transfer state.

Alternatively, the status information updating unit may specifically be configured to:

and if the target AP equipment is positioned in a dining area of a restaurant and is near a dining table corresponding to an order associated with the electronic identification card, the last state of a target food associated with the electronic identification card is a dish-transmitting state, and the state of the target food is updated to be a finished state.

In addition, the apparatus may further include:

the dynamic demand information determining unit is used for determining dynamic demand information about the target food and determining an AP equipment identifier accessed by a target electronic identifier card associated with the target food;

and the dynamic demand information sending unit is used for sending the dynamic demand information to the target electronic identification card through the AP equipment so that the electronic identification card prompts the dynamic demand information by changing the state of the indicator lamp.

Corresponding to the eighth embodiment, the embodiment of the present application further provides a dining information processing apparatus, referring to fig. 12, the apparatus may include:

an order generation unit 1201, configured to generate a dining order, and submit the dining order to a server;

a production status information obtaining unit 1202, configured to obtain production status information of a target meal in the dining order provided by a server; the manufacturing state information comprises processing and manufacturing link information of the current dining product;

and the production state information display unit 1203 is configured to display the production state information.

In particular, the apparatus may further include:

an operation option providing unit for providing an operation option for initiating a bill-forcing request for the target meal;

and the ordering request receiving unit is used for submitting the ordering request to a server after receiving the ordering request through the operation options.

A computer system may include:

one or more processors; and

a memory associated with the one or more processors, the memory for storing program instructions that, when read for execution by the one or more processors, perform the operations of:

FIG. 13 illustrates an exemplary architecture of a computer system, which may include a processor 1310, a video display adapter 1311, a disk drive 1312, an input/output interface 1313, a network interface 1314, and a memory 1320. The processor 1310, the video display adapter 1311, the disk drive 1312, the input/output interface 1313, the network interface 1314, and the memory 1320 may be communicatively connected by a communication bus 1330.

The processor 1310 may be implemented by a general-purpose CPU (Central Processing Unit ), a microprocessor, an application-specific integrated circuit (Application Specific Integrated Circuit, ASIC), or one or more integrated circuits, etc. for executing related programs to implement the technical solutions provided in the present application.

The Memory 1320 may be implemented in the form of ROM (Read Only Memory), RAM (Random Access Memory ), static storage device, dynamic storage device, or the like. Memory 1320 may store an operating system 1321 for controlling the operation of computer system 1300, and a Basic Input Output System (BIOS) for controlling the low-level operation of computer system 1300. In addition, a web browser 1323, a data storage management system 1324, a dining information processing system 1325, and the like may also be stored. The dining information processing system 1325 may be an application program that specifically implements the foregoing steps in the embodiments of the present application. In general, when the technical solutions provided in the present application are implemented in software or firmware, relevant program codes are stored in the memory 1320 and invoked for execution by the processor 1310.

The input/output interface 1313 is used to connect input/output modules to enable information input and output. The input/output module may be configured as a component in a device (not shown) or may be external to the device to provide corresponding functionality. Wherein the input devices may include a keyboard, mouse, touch screen, microphone, various types of sensors, etc., and the output devices may include a display, speaker, vibrator, indicator lights, etc.

The network interface 1314 is used to connect communication modules (not shown) to enable communication interactions of the present device with other devices. The communication module may implement communication through a wired manner (such as USB, network cable, etc.), or may implement communication through a wireless manner (such as mobile network, WIFI, bluetooth, etc.).

Bus 1330 includes a path to transfer information between components of the device (e.g., processor 1310, video display adapter 1311, disk drive 1312, input/output interface 1313, network interface 1314, and memory 1320).

In addition, the computer system 1300 may also obtain information of specific acquisition conditions from the virtual resource object acquisition condition information database 1341 for making condition judgment, and so on.

It is noted that although the above-described devices illustrate only the processor 1310, the video display adapter 1311, the disk drive 1312, the input/output interface 1313, the network interface 1314, the memory 1320, the bus 1330, etc., the device may include other components necessary to achieve proper operation in an implementation. Furthermore, it will be understood by those skilled in the art that the above-described apparatus may include only the components necessary to implement the present application, and not all the components shown in the drawings.

From the above description of embodiments, it will be apparent to those skilled in the art that the present application may be implemented in software plus a necessary general purpose hardware platform. Based on such understanding, the technical solutions of the present application may be embodied essentially or in a part contributing to the prior art in the form of a software product, which may be stored in a storage medium, such as a ROM/RAM, a magnetic disk, an optical disk, etc., including several instructions to cause a computer device (which may be a personal computer, a server, or a network device, etc.) to perform the methods described in the embodiments or some parts of the embodiments of the present application.

In this specification, each embodiment is described in a progressive manner, and identical and similar parts of each embodiment are all referred to each other, and each embodiment mainly describes differences from other embodiments. In particular, for a system or system embodiment, since it is substantially similar to a method embodiment, the description is relatively simple, with reference to the description of the method embodiment being made in part. The systems and system embodiments described above are merely illustrative, wherein the elements illustrated as separate elements may or may not be physically separate, and the elements shown as elements may or may not be physical elements, may be located in one place, or may be distributed over a plurality of network elements. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of this embodiment. Those of ordinary skill in the art will understand and implement the present invention without undue burden.

The foregoing has described in detail the methods, apparatuses and systems for processing restaurant information provided by the present application, and specific examples have been used herein to illustrate the principles and embodiments of the present application, where the foregoing examples are provided to assist in understanding the methods and core ideas of the present application; also, as will occur to those of ordinary skill in the art, many modifications are possible in view of the teachings of the present application, both in the detailed description and the scope of its applications. In view of the foregoing, this description should not be construed as limiting the application.

Claims

1. A dining information processing system, comprising:

the server is used for providing service information for the associated client equipment according to the state information corresponding to the target meal;

the electronic identification card also comprises a Bluetooth chip;

the system further comprises a plurality of Access Point (AP) devices, wherein the AP devices are deployed at a plurality of positions in a restaurant according to the signal coverage range of a single AP device;

the electronic identification card is also used for determining a target AP device which is closest to the electronic identification card according to the Bluetooth chip in the circulation process, and accessing the target AP device;

the AP equipment is used for submitting the identification information of the electronic identification card newly accessed to the AP equipment to the server;

the server is further configured to determine, when receiving access information submitted by a target AP device, location information of the target AP device, and update status information of a target meal associated with the electronic identification card according to the location information of the AP device and previous status information of the target meal associated with the electronic identification card.

2. The system of claim 1, wherein the system further comprises a controller configured to control the controller,

the card receiving and transmitting equipment is specifically used for determining the rated quantity of the foods currently receivable by the manufacturing department according to the current receiving capability information of the manufacturing department, and determining the target foods to be initialized from the food queue according to the rated quantity.

3. The system of claim 1, wherein the system further comprises a controller configured to control the controller,

the card receiving and dispatching equipment is specifically used for obtaining information of a meal queue and determining target meal to be initialized from the meal queue; wherein, the meal queue information is determined by: determining the priority of each meal according to the meal associated with the order and the receiving capacity information of the corresponding production department, and adding the meal to a meal queue waiting to be produced according to the priority.

4. A system according to any one of claim 1 to 3,

the electronic identification card comprises a near field communication NFC chip which is used for communicating with the read-write equipment;

and the read-write equipment reads information from the electronic identification card and writes state update information through NFC technology.

5. The system of claim 1, wherein the system further comprises a controller configured to control the controller,

The server is specifically configured to update a state of the target food to a state in the dish delivery if the target AP device is in a dining area of a restaurant and a previous state of the target food associated with the electronic identification card is a production end state.

6. The system of claim 5, wherein the system further comprises a controller configured to control the controller,

the server is specifically configured to update a state of a target meal to a completed state if the target AP device is located in a dining area of a restaurant and near a dining table corresponding to an order associated with the electronic identification card, and a previous state of the target meal associated with the electronic identification card is a in-serving state.

7. The system of claim 1, wherein the system further comprises a controller configured to control the controller,

the service certainty tracking device also comprises an indicator lamp;

the server is further used for determining dynamic demand information about the target meal, determining an AP equipment identifier accessed by a target electronic identifier card associated with the target meal, and sending the dynamic demand information to the target electronic identifier card through the AP equipment;

the electronic identification card is also used for prompting the dynamic demand information by changing the state of the indicator lamp.

8. The system of claim 7, wherein the system further comprises a controller configured to control the controller,

the server is specifically configured to receive first requirement information submitted by the client device for ordering a target meal.

9. The system of claim 8, wherein the system further comprises a controller configured to control the controller,

the server is specifically configured to receive second demand information for postponing processing of the target meal.

10. The system of claim 8, wherein the system further comprises a controller configured to control the controller,

the server is specifically configured to determine a target meal with a waiting time exceeding a preset duration, and generate third requirement information for the target meal.

11. The system of claim 8, wherein the system further comprises a controller configured to control the controller,

the server is specifically configured to determine a target meal that is ordered or has a timeout number exceeding a preset threshold, and generate fourth demand information for the target meal.

12. A service deterministic tracking device, comprising:

an electronic identification card and means for attaching the electronic identification card to a container;

The electronic identification card is used for storing information of the target meal and manufacturing state information;

the electronic identification card also comprises a Bluetooth chip;

the electronic identification card is further used for determining a target AP device closest to the electronic identification card according to the Bluetooth chip in the circulation process, and accessing the target AP device, so that the target AP device submits identification information of the electronic identification card newly accessed to the target AP device to a server, when the server receives access information submitted by the target AP device, the server determines position information of the target AP device, and updates state information of a target food associated with the electronic identification card according to the position information of the AP device and last state information of the target food associated with the electronic identification card.

13. The service certainty tracking device as set forth in claim 12, wherein,

the electronic identification card comprises a near field communication NFC chip, so that the reading and writing equipment reads the meal information and writes the state update information from the electronic identification card through an NFC technology.

14. The service certainty tracking device as set forth in claim 12, wherein,

The service certainty tracking device also comprises an indicator lamp;

the electronic identification card is also used for receiving dynamic demand information for the target meal sent by the server through the AP equipment and prompting the dynamic demand information by changing the state of the indicator lamp.

15. The service certainty tracking device as claimed in any one of claims 12 to 14,

the service certainty tracking device further comprises a display screen;

16. The service certainty tracking device as set forth in claim 15, wherein,

the display screen is an electronic ink screen.

17. A card receiving and transmitting device in a restaurant information processing system, comprising:

the communication module is also used for submitting the initialization information to the server;

the electronic identification card also comprises a Bluetooth chip;

the electronic identification card is used for determining a target AP device closest to the electronic identification card according to the Bluetooth chip and accessing the target AP device, so that the target AP device submits identification information of the electronic identification card newly accessed to the target AP device to a server, when the server receives access information submitted by the target AP device, the server determines position information of the target AP device, and updates state information of a target meal associated with the electronic identification card according to the position information of the AP device and last state information of the target meal associated with the electronic identification card.

18. The transceiver device of claim 17, further comprising:

19. A read-write apparatus in a restaurant information processing system, comprising:

the communication module is used for submitting the updated state information of the target meal to a server for storage;

the electronic identification card also comprises a Bluetooth chip;

20. The apparatus as claimed in claim 19, further comprising:

21. A dining information processing method, characterized by comprising:

determining a target meal to be initialized;

submitting the initialization information to a server; the initialization information includes: information of the target meal and the initialization state information;

the electronic identification card also comprises a Bluetooth chip;

22. The method of claim 21, wherein the step of determining the position of the probe is performed,

the determining the target meal to be initialized comprises the following steps:

23. The method of claim 21, wherein the step of determining the position of the probe is performed,

24. A dining information processing method, characterized by comprising:

reading information stored in the electronic identification card;

submitting the updated state information to a server;

The electronic identification card also comprises a Bluetooth chip;

25. A dining information processing method, characterized by comprising:

obtaining initialization information about an electronic identification card in a service deterministic tracking device, wherein the initialization information comprises information of associated target meals and initialization state information; the electronic identification card comprises: a Bluetooth chip;

providing service information to the associated client device according to the state information of the target meal;

The method further comprises the steps of:

receiving access information submitted by target AP equipment in a restaurant, wherein the access information comprises identification information of a newly accessed electronic identification card; the AP equipment is deployed at a plurality of positions in the restaurant according to the signal coverage range of the AP equipment; the target AP equipment is AP equipment which is closest to the electronic identification card according to the Bluetooth chip in the circulation process of the electronic identification card;

and determining the position information of the target AP equipment, and updating the state information of the target meal associated with the electronic identification card according to the position information of the AP equipment and the last state information of the target meal associated with the electronic identification card.

26. The method as recited in claim 25, further comprising:

receiving a catering order submitted by a client device;

determining the priority of each meal according to the meal associated with the order and the receiving capacity information of the corresponding manufacturing department, and adding the meal to a meal queue waiting to be manufactured according to the priority;

and providing the meal queue information to a receiving and dispatching card device so that the receiving and dispatching card device can initialize the electronic identification card in the service deterministic tracking device and return initialization information.

27. The method of claim 25, wherein the step of determining the position of the probe is performed,

the updating of the state information of the target meal associated with the electronic identification card comprises the following steps:

28. The method of claim 25, wherein the step of determining the position of the probe is performed,

29. The method as recited in claim 25, further comprising:

determining dynamic demand information about the target meal, and determining an AP equipment identifier accessed by a target electronic identification card associated with the target meal;

and sending the dynamic demand information to the target electronic identification card through the AP equipment, so that the electronic identification card prompts the dynamic demand information by changing the state of the indicator lamp.

30. A dining information processing method, characterized by comprising:

generating a catering order and submitting the order to a server;

displaying the manufacturing state information;

the manufacturing state information is stored in an electronic identification card;

the electronic identification card also comprises a Bluetooth chip;

31. The method as recited in claim 30, further comprising:

Providing an operation option for initiating a bill-forcing request for a target meal;

and submitting the ordering request to a server after receiving the ordering request through the operation options.

32. A dining information processing apparatus, characterized by comprising:

an initialization information submitting unit for submitting the initialization information to a server;

the electronic identification card also comprises a Bluetooth chip;

33. A dining information processing apparatus, characterized by comprising:

the reading unit is used for reading the information stored in the electronic identification card; the electronic identification card comprises: a Bluetooth chip;

an update information submitting unit for submitting the updated state information to the server;

34. A dining information processing apparatus, characterized by comprising:

an initialization information obtaining unit for obtaining initialization information about the electronic identification card in the service certainty tracking device, the initialization information including information of the associated target meal and initialization state information; the electronic identification card comprises: a Bluetooth chip;

the service information providing unit is used for providing service information for the associated client equipment according to the state information of the target meal;

the device is also used for receiving access information submitted by target AP equipment in a restaurant, wherein the access information comprises identification information of a newly accessed electronic identification card; the AP equipment is deployed at a plurality of positions in the restaurant according to the signal coverage range of the AP equipment; the target AP equipment is AP equipment which is closest to the electronic identification card according to the Bluetooth chip in the circulation process of the electronic identification card; and determining the position information of the target AP equipment, and updating the state information of the target meal associated with the electronic identification card according to the position information of the AP equipment and the last state information of the target meal associated with the electronic identification card.

35. A dining information processing apparatus, characterized by comprising:

the production state information display unit is used for displaying the production state information;

the electronic identification card also comprises a Bluetooth chip;