CN111369112B - Dining order scheduling method and device - Google Patents

Dining order scheduling method and device Download PDF

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Publication number
CN111369112B
CN111369112B CN202010117144.0A CN202010117144A CN111369112B CN 111369112 B CN111369112 B CN 111369112B CN 202010117144 A CN202010117144 A CN 202010117144A CN 111369112 B CN111369112 B CN 111369112B
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meal
scheduling
unit
identifier
tasks
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CN111369112A (en
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马昱弘
周远贵
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Koubei Shanghai Information Technology Co Ltd
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Koubei Shanghai Information Technology Co Ltd
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/12—Hotels or restaurants

Abstract

The embodiment of the invention discloses a method and a device for dispatching restaurant orders, wherein the method comprises the following steps: after receiving an order message of a catering order, resolving the meal information of at least one meal carried in the order message; inquiring a scheduling unit information table according to the meal information, and judging whether a plurality of scheduling units for carrying out meal allocation processing on at least one meal are provided according to the inquiring result; if yes, acquiring the number of to-be-eaten tasks associated with the unit identification of each scheduling unit in the plurality of scheduling units; and determining the unit identifier with the minimum number of associated to-be-dispatched tasks as a target dispatching identifier of the at least one meal, and dispatching the at least one meal dispatching task to a dispatching unit corresponding to the target dispatching identifier so as to carry out meal dispatching processing. By the method, the meal-outlet tasks of the catering order are scheduled to the meal-outlet units with the minimum number of the meal-outlet tasks, so that reasonable scheduling of the meal-outlet tasks is realized.

Description

Dining order scheduling method and device
Technical Field
The embodiment of the invention relates to the technical field of Internet, in particular to a method and a device for dispatching restaurant orders.
Background
During peak dining hours, there are usually more orders, but in order to prevent the orders from being retained, the meal delivery process is usually performed through a plurality of meal delivery ports. Meanwhile, when the existing merchant distributes meal-out tasks, the meal-out tasks are simply distributed to different meal-out ports for meal-out according to different task types, so that the tasks of the same type are processed through the unified meal-out ports, for example, the hall meal tasks, the take-out tasks and the reservation tasks are distributed to the different meal-out ports for meal-out.
However, the inventors have found that, in implementing the embodiments of the present invention, at least the following technical problems exist in this allocation manner in the prior art: the allocation according to the task types only ensures that confusion among different types of order tasks does not occur, and ordered scheduling of the order tasks of the same type cannot be realized, so that a plurality of order tasks of the same type are most likely to occur in the case of unreasonable scheduling.
Disclosure of Invention
In view of the foregoing, embodiments of the present invention are provided to provide a method and apparatus for scheduling a dining order that overcomes or at least partially solves the foregoing problems.
According to an aspect of the embodiment of the present invention, there is provided a method for scheduling a restaurant order, including:
after receiving an order message of a catering order, resolving the meal information of at least one meal carried in the order message;
inquiring a scheduling unit information table according to the meal information, and judging whether a plurality of scheduling units for carrying out meal allocation processing on at least one meal are provided according to the inquiring result; if yes, acquiring the number of to-be-eaten tasks associated with the unit identification of each scheduling unit in the plurality of scheduling units;
and determining the unit identifier with the minimum number of associated to-be-dispatched tasks as a target dispatching identifier of the at least one meal, and dispatching the at least one meal dispatching task to a dispatching unit corresponding to the target dispatching identifier so as to carry out meal dispatching processing.
Optionally, after the determining, according to the meal information, whether the scheduling units for performing the meal allocation processing on the at least one meal are multiple, the method further includes:
if the dispatching unit for the meal allocation processing is one, determining the unit identifier of the dispatching unit as the target dispatching identifier of the at least one meal.
Optionally, after the meal delivery task of the at least one meal is scheduled to the scheduling unit corresponding to the target scheduling identifier, the method further includes:
inquiring whether the number of the meal outlet devices associated with the target scheduling identification is multiple, if so, comparing the number of the to-be-eaten tasks respectively associated with the device identifications of the meal outlet devices;
determining the equipment identifier with the least number of associated to-be-eaten tasks as a target meal-out identifier of the at least one meal;
and dispatching the meal outlet task of the at least one meal to meal outlet equipment corresponding to the target meal outlet identifier so as to carry out meal outlet processing.
Optionally, the obtaining the number of to-be-eaten tasks associated with the unit identifier of each scheduling unit in the plurality of scheduling units specifically includes:
and summing the number of the to-be-eaten tasks of at least one meal outlet device associated with each unit identifier to obtain the number of the to-be-eaten tasks associated with the unit identifier.
Optionally, the dispatching the meal output task of the at least one meal to the meal output device corresponding to the target meal output identifier to perform meal output processing further includes:
generating identification information of the meal delivery task; and sending the identification information to meal outlet equipment corresponding to the target meal outlet identification.
Optionally, after the generating the identifying information of the meal-out task, the method further includes: and sending the identification information and/or the target meal-out identification to the ordering terminal.
Optionally, after the parsing of the meal information of at least one meal carried in the order message, the method further includes:
and inquiring a scheduling unit information table according to the meal information, and distributing each meal to a corresponding scheduling unit according to the inquiring result to carry out meal matching treatment so as to match the meal to obtain the meal.
Optionally, before the method, the method further includes: receiving configuration information of order scheduling sent by a merchant terminal, and detecting whether the configuration information is scheduled according to the number of orders;
if yes, the number of to-be-eaten tasks associated with the unit identification of each scheduling unit in the plurality of scheduling units is specifically: if the scheduling is performed according to the number of orders, if the scheduling units for meal allocation processing are multiple, the number of tasks to be allocated associated with the unit identifier of each scheduling unit in the multiple scheduling units is acquired.
According to another aspect of the embodiment of the present invention, there is provided a scheduling apparatus for a dining order, including:
The analysis module is suitable for analyzing the meal information of at least one meal carried in the order information after receiving the order information of the catering order;
the judging module is suitable for inquiring the information table of the scheduling units according to the information of the meal, and judging whether the scheduling units for carrying out meal allocation processing on the at least one meal are a plurality of according to the inquiring result;
the acquisition module is suitable for acquiring the number of to-be-eaten tasks associated with the unit identifier of each scheduling unit in the plurality of scheduling units if the scheduling units for catering processing are multiple;
the first scheduling module is suitable for determining the unit identifier with the least number of associated to-be-eaten tasks as a target scheduling identifier of the at least one meal, and scheduling the at least one meal to a scheduling unit corresponding to the target scheduling identifier so as to carry out meal-out processing.
Optionally, the first scheduling module is further adapted to:
if the dispatching unit for the meal allocation processing is one, determining the unit identifier of the dispatching unit as the target dispatching identifier of the at least one meal.
Optionally, the apparatus further includes: the second scheduling module is suitable for inquiring whether the number of the meal outlet devices associated with the target scheduling identification is multiple, and if yes, comparing the number of the to-be-eaten tasks respectively associated with the device identifications of the meal outlet devices; determining the equipment identifier with the least number of associated to-be-eaten tasks as a target meal-out identifier of the at least one meal; and dispatching the meal outlet task of the at least one meal to meal outlet equipment corresponding to the target meal outlet identifier so as to carry out meal outlet processing.
Optionally, the acquisition module is further adapted to: and summing the number of the to-be-eaten tasks of at least one meal outlet device associated with each unit identifier to obtain the number of the to-be-eaten tasks associated with the unit identifier.
Optionally, the second scheduling module is further adapted to:
generating identification information of the meal delivery task; and sending the identification information to meal outlet equipment corresponding to the target meal outlet identification.
Optionally, the apparatus further includes: and the sending module is suitable for sending the identification information and/or the target meal-out identification to the ordering terminal.
Optionally, the apparatus further includes:
and the meal allocation processing module is suitable for inquiring the information table of the dispatching units according to the meal information, and allocating each meal to the corresponding dispatching unit according to the inquiring result to perform meal allocation processing so as to allocate the meal to obtain the meal.
Optionally, the apparatus further includes: the detection module is suitable for receiving configuration information of order scheduling sent by a merchant terminal and detecting whether the configuration information is scheduled according to the number of orders;
the acquisition module is further adapted to: if the scheduling is performed according to the number of orders, if the scheduling units for meal allocation processing are multiple, the number of tasks to be allocated associated with the unit identifier of each scheduling unit in the multiple scheduling units is acquired.
According to yet another aspect of an embodiment of the present invention, there is provided a computing device including: the device comprises a processor, a memory, a communication interface and a communication bus, wherein the processor, the memory and the communication interface complete communication with each other through the communication bus;
the memory is used for storing at least one executable instruction, and the executable instruction enables the processor to execute the operation corresponding to the catering order scheduling method.
According to still another aspect of the embodiments of the present invention, there is provided a computer storage medium having at least one executable instruction stored therein, the executable instruction causing a processor to perform operations corresponding to the method for scheduling a dining order as described above.
According to the method and the device for dispatching the catering order, provided by the embodiment of the invention, the order information of at least one part of meal is obtained by analyzing the order information of the catering order, so that a dispatching unit needing to be matched for meal can be conveniently determined later; and inquiring a scheduling unit information table according to the meal information, judging whether the scheduling units for carrying out meal allocation processing on the at least one meal are multiple according to the inquiring result, if yes, acquiring the number of to-be-eaten tasks associated with the unit identification of each scheduling unit in the multiple scheduling units so as to schedule the to-be-eaten tasks based on the number of to-be-eaten tasks; and determining the unit identifier with the least number of associated meal to be dispatched as a target dispatching identifier of the at least one meal, and dispatching the meal to be dispatched of the at least one meal to a dispatching unit corresponding to the target dispatching identifier, so that the dispatching rationality can be improved. Therefore, compared with the mode of distributing according to the task types, the method and the device can orderly schedule the same and different types of meal-discharging tasks by scheduling the meal-discharging tasks according to the number of the meal-discharging tasks to be associated with the unit identifiers, and improve the rationality of meal-discharging task scheduling.
The foregoing description is only an overview of the technical solutions of the embodiments of the present invention, and may be implemented according to the content of the specification, so that the technical means of the embodiments of the present invention can be more clearly understood, and the following specific implementation of the embodiments of the present invention will be more apparent.
Drawings
Various other advantages and benefits will become apparent to those of ordinary skill in the art upon reading the following detailed description of the preferred embodiments. The drawings are only for purposes of illustrating the preferred embodiments and are not to be construed as limiting the invention. Also, like reference numerals are used to designate like parts throughout the figures. In the drawings:
FIG. 1 shows a flow chart of a method for scheduling a dining order according to an embodiment of the present invention;
FIG. 2 is a flow chart illustrating a method for scheduling a dining order according to another embodiment of the present invention;
fig. 3 is a schematic structural diagram of an embodiment of a scheduling device for dining orders according to an embodiment of the present invention;
FIG. 4 illustrates a schematic diagram of an embodiment of a computing device of the present invention.
Detailed Description
Exemplary embodiments of the present invention will be described in more detail below with reference to the accompanying drawings. While exemplary embodiments of the present invention are shown in the drawings, it should be understood that embodiments of the present invention may be embodied in various forms and should not be limited to the embodiments set forth herein. Rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the scope of the embodiments to those skilled in the art.
Fig. 1 shows a flowchart of a method for scheduling a restaurant order, which is provided by the embodiment of the invention, and is applied to a kitchen management system (Kitchen Management System, abbreviated as KMS) of an intelligent store, wherein the KMS refers to a system for performing unified and automatic management on the running state and/or the production state of a kitchen. As shown in fig. 1, the method comprises the steps of:
step S110: after receiving the order information of the catering order, analyzing the meal information of at least one meal carried in the order information.
The order message of the catering order is sent to the KMS by an order placing terminal, wherein the order placing terminal can be a user terminal, for example, the order placing terminal is a mobile device such as a mobile phone or a Pad configured with a local living application supporting online order placing; or the order terminal is order equipment of a merchant, for example, the order terminal is order POS equipment of the merchant, and the like.
After receiving the order message, the KMS can parse the meal information of the ordered meal contained in the order message, where the meal information at least includes meal identification information, for example, a meal name or a meal number, for example, the KMS parses 4 parts of meal from the order message of order 1, where the meal names are respectively referred to as a meal name 1, a meal name 2, a meal name 3, and a meal name 4, and by parsing the meal identification information, the KMS can determine a scheduling unit for performing the catering processing according to the meal identification information. Optionally, the meal information may further include meal components, number of the meal, type of the meal, and/or remark information, so as to accurately perform the meal preparing process, where the remark information refers to personalized demand information, such as deicing, etc.
Step S120: inquiring a scheduling unit information table according to the meal information, and judging whether a plurality of scheduling units for carrying out meal allocation processing on the at least one meal are provided according to the inquiring result; if yes, the number of the tasks to be meal associated with the unit identification of each scheduling unit in the plurality of scheduling units is obtained.
In the present invention, each scheduling unit is used for preparing a specific meal, for example, scheduling unit 1 is used for preparing a small dessert, scheduling unit 2 is used for preparing a main meal, etc.
The scheduling unit information table records the corresponding relation between the meal variety information and the unit identifier of the scheduling unit for the catering process, and/or records the corresponding relation between the meal item identifier information and the unit identifier of the scheduling unit for the catering process, for example, the scheduling unit information table records the corresponding relation between the scheduling unit 1 and the small dessert, and/or records the corresponding relation between the scheduling unit 1 and the small dessert meal such as French fries, popcorn chicken, holy generation and the like.
Specifically, the KMS can determine the scheduling units for the meal preparation process for each meal by referring to the scheduling unit information table, and can further determine whether the scheduling units for the meal preparation process for at least one meal are plural. If the number of the to-be-eaten-out tasks is multiple, the number of to-be-eaten-out tasks associated with the unit identification of each scheduling unit in the multiple scheduling units is obtained, and scheduling of the to-be-eaten-out tasks is performed in a subsequent step based on the number of to-be-eaten-out tasks. It should be noted that, in the present invention, a specific manner of obtaining the number of to-be-eaten tasks associated with the unit identifier is not limited, and in actual implementation, optionally, each unit identifier and the number of to-be-eaten tasks associated with the unit identifier may be maintained in a scheduling center of the KMS, and correspondingly, the number of to-be-eaten tasks associated with the unit identifier may be directly obtained from the scheduling center; or, the number of the to-be-eaten tasks associated with the unit identifier can be calculated in real time according to the number of the to-be-eaten tasks scheduled to each scheduling unit and the number of the to-be-eaten tasks.
In addition, it should be noted that, in the embodiment of the present invention, two processing modes are referred to as a meal preparing process (see below) and a meal discharging process, where the meal preparing process refers to a process of preparing a meal, and the meal discharging process refers to a process of providing a prepared meal to a user, for example, the meal preparing process includes a process of performing a voice broadcast to the user, displaying a meal taking number on a screen, and the like.
Step S130: and determining the unit identifier with the minimum number of associated to-be-dispatched tasks as a target dispatching identifier of the at least one meal, and dispatching the at least one meal dispatching task to a dispatching unit corresponding to the target dispatching identifier so as to carry out meal dispatching processing.
After the number of the to-be-eaten tasks associated with the unit identifiers is determined, the KMS determines the unit identifier with the minimum number of the to-be-eaten tasks as the target scheduling identifier of the at least one meal, wherein the number of the to-be-eaten tasks associated with the minimum number of the to-be-eaten tasks, namely the minimum number of the to-be-eaten tasks of the scheduling unit corresponding to the target scheduling identifier, is higher in meal output efficiency. And then, the KMS dispatches the meal-discharging task of at least one meal to a dispatching unit corresponding to the target dispatching identification so as to carry out meal-discharging processing through the dispatching unit corresponding to the target dispatching identification after all the meal is matched, wherein the dispatching process comprises the steps of establishing the association between the meal-discharging task and the target dispatching unit, so that the on-line dispatching of the meal-discharging task can be inquired and completed according to the association. In the scheduling mode, the meal-discharging tasks are scheduled to the scheduling unit with the minimum number of the meal-discharging tasks, so that the scheduling of the meal-discharging tasks is more orderly, and the rationality of the meal-discharging task scheduling is improved.
According to the method for scheduling the catering order, provided by the embodiment, the order information of at least one part of food is obtained by analyzing the order information of the catering order, so that a scheduling unit for carrying out catering processing can be conveniently determined later; and inquiring a scheduling unit information table according to the meal information, judging whether the scheduling units for carrying out meal allocation processing on the at least one meal are multiple according to the inquiring result, if yes, acquiring the number of to-be-eaten tasks associated with the unit identification of each scheduling unit in the multiple scheduling units so as to schedule the to-be-eaten tasks based on the number of to-be-eaten tasks; and determining the unit identifier with the least number of associated meal to be dispatched as a target dispatching identifier of the at least one meal, and dispatching the meal to be dispatched of the at least one meal to a dispatching unit corresponding to the target dispatching identifier, so that the dispatching rationality can be improved. Therefore, compared with the mode of distributing according to the task types, the method and the device can orderly schedule the same and different types of meal-discharging tasks by scheduling the meal-discharging tasks according to the number of the meal-discharging tasks to be associated with the unit identifiers, and improve the rationality of meal-discharging task scheduling.
Fig. 2 shows a flowchart of a method for scheduling a dining order according to another embodiment of the present invention, where the method is applied to KMS. As shown in fig. 2, the method comprises the steps of:
step S210: after receiving the order information of the catering order, analyzing the meal information of at least one meal carried in the order information.
Specifically, after receiving an order placing request, the order placing terminal sends an order message of a catering order to the KMS; after receiving the order message, the KMS may parse the order message to obtain the meal information of the ordered meal included in the dining order, where in a specific embodiment, the meal information includes the name of the meal, the component of the meal, the number of the meal, the type of the meal and/or the remark information, for example, parsing the order message to obtain the meal information is: snack desserts, one part of large French fries and one part of original ice cream; the beverage, the big cup black tea, the ice is added, according to the food information, not only the dispatching units needing to be matched with the food can be determined, but also each dispatching unit can be facilitated to accurately match the food so as to obtain the corresponding food.
After the meal information is analyzed, on one hand, scheduling is needed through the following steps S220 to S240; on the other hand, the method comprises the steps of carrying out meal allocation processing according to the analyzed meal information to obtain each meal, inquiring a scheduling unit information table according to the meal information, distributing each meal to a corresponding scheduling unit according to an inquiry result to carry out meal allocation processing to obtain the meal, wherein the KMS can determine the scheduling unit for carrying out meal allocation processing on each meal by inquiring the meal name (or the meal number) of each meal or the meal type of the meal in the scheduling unit information table, and then sending the meal information of each meal to meal allocation prompting equipment associated with the scheduling unit for carrying out meal allocation processing on the meal so as to carry out meal allocation processing according to prompting information in the meal allocation prompting equipment. Optionally, the meal allocation prompting device may be a meal allocation display screen, and send meal information of the meal to be allocated by the scheduling unit to the meal allocation display screen associated with the scheduling unit, where the meal allocation display screen displays the meal information so as to facilitate meal allocation; alternatively, the meal order prompting device may be a meal order broadcast which may broadcast meal information to facilitate meal order processing.
Step S220: inquiring a scheduling unit information table according to the meal information, and judging whether a plurality of scheduling units for carrying out meal allocation processing on the at least one meal are provided according to the inquiring result; if yes, the number of the tasks to be meal associated with the unit identification of each scheduling unit in the plurality of scheduling units is obtained.
The scheduling unit information table is recorded with the corresponding relation of the meal types and the scheduling units of the catering process, and/or the corresponding relation of the meal identification information and the scheduling units of the catering process.
Specifically, the KMS can determine the scheduling units for the meal preparation process for each meal by referring to the scheduling unit information table, and can further determine whether the scheduling units for the meal preparation process for at least one meal are plural. If the number of the to-be-eaten-out tasks is multiple, the number of to-be-eaten-out tasks associated with the unit identification of each scheduling unit in the multiple scheduling units is obtained, and scheduling of the to-be-eaten-out tasks is performed in a subsequent step based on the number of to-be-eaten-out tasks.
In a specific embodiment of the invention, the number of tasks to be served in association with the unit identity is obtained from a dispatch center of the KMS. In the dispatching center, the unit identification of the dispatching unit, the information of the to-be-eaten task associated with each unit identification, the equipment identification of the to-be-eaten equipment (the description of the to-be-eaten equipment can be seen below), the information of the to-be-eaten task associated with each to-be-eaten identification and/or the association information of the unit identification and the equipment identification are recorded, wherein the information of the to-be-eaten task comprises the identification information and/or the quantity information of the to-be-eaten task. The scheduling center can update the information of the to-be-eaten tasks associated with the unit identifiers and/or the equipment identifiers according to the real-time scheduling condition of the to-be-eaten tasks and the completion condition of each to-be-eaten task, for example, when the to-be-eaten tasks are scheduled to the scheduling unit, the association between the to-be-eaten tasks and the target scheduling identifiers is established, and the information of the to-be-eaten tasks associated with the target scheduling identifiers is more improved.
Subscript 1 shows a specific piece of information recorded in the dispatch center:
if the information recording is performed according to the format shown in table 1, in the process of obtaining the number of to-be-eaten tasks associated with the unit identifier of each scheduling unit, the number of to-be-eaten tasks associated with the unit identifier may be obtained by summing the number of to-be-eaten tasks of at least one to-be-eaten device associated with each unit identifier, for example, the number of to-be-eaten tasks associated with the unit 1 in table 1 is (1+2+3). It should be noted that, in the implementation, the format defined in table 1 is not limited, and the number of tasks to be served associated with the unit identifier is not limited in this format.
Step S230: and determining the unit identifier with the minimum number of associated to-be-eaten tasks as a target scheduling identifier of the at least one meal, and scheduling the at least one meal to a scheduling unit of the target scheduling identifier for drinking so as to carry out meal-out processing.
After the number of the to-be-eaten tasks associated with the unit identifiers is determined, the KMS determines the unit identifier with the minimum number of the to-be-eaten tasks as the target scheduling identifier of the at least one meal, wherein the number of the to-be-eaten tasks associated with the minimum number of the to-be-eaten tasks, namely the minimum number of the to-be-eaten tasks of the scheduling unit corresponding to the target scheduling identifier, is higher in meal output efficiency. And then, the KMS dispatches the meal-outlet task of at least one meal to a dispatching unit corresponding to the target dispatching identification so as to carry out meal-outlet processing through the dispatching unit corresponding to the target dispatching identification after the complete meal distribution of at least one meal. In the scheduling mode, the meal-discharging tasks are scheduled to the scheduling unit with the minimum number of the meal-discharging tasks, so that the scheduling of the meal-discharging tasks is more orderly, and the rationality of the meal-discharging task scheduling is improved.
In the above steps S220 and S230, a plurality of scheduling units are described, but in some alternative embodiments of the present invention, the number of scheduling units may also be one, and in these alternative embodiments, when it is determined that the scheduling unit for performing the meal allocation processing on the at least one meal is only one, the unit identifier of the one scheduling unit is directly determined as the target scheduling identifier of the at least one meal.
Step S240: inquiring whether the number of the meal outlet devices associated with the target scheduling identification is multiple, if so, comparing the number of the to-be-meal outlet tasks respectively associated with the device identifications of the meal outlet devices; and dispatching the meal outlet tasks of the at least one meal to the meal outlet equipment with the least number of associated meal outlet tasks to be carried out so as to carry out meal outlet processing.
In this embodiment, after the meal-out tasks are scheduled to the scheduling unit with the minimum number of the meal-out tasks, the meal-out tasks are scheduled to the corresponding meal-out devices, so that the accuracy of the meal-out task scheduling is further improved, and the fast meal-out is facilitated.
The number of the meal taking devices is one or more, and task information, such as a meal taking number, corresponding to the meal taking tasks scheduled to the scheduling units is displayed on a display screen of the one or more meal taking devices, and an operation control for meal taking processing is displayed for meal taking operation of meal taking staff.
Specifically, if the number of the meal outlet devices associated with the meal outlet unit is multiple, determining the device identifier with the least number of associated meal outlet tasks as the target meal outlet identifier of the at least one meal by comparing the number of the meal outlet tasks to be respectively associated with the device identifiers of the meal outlet devices; and dispatching the meal outlet task of the at least one meal to the meal outlet equipment corresponding to the target meal outlet identifier so as to carry out meal outlet processing. The meal outlet equipment with the minimum number of the meal to be discharged is determined, and the meal outlet tasks are scheduled to the meal outlet equipment, so that the number of the meal to be discharged in each meal outlet equipment is kept balanced, and further, the meal can be discharged rapidly. The number of the to-be-eaten tasks associated with the equipment identifier can be obtained from a dispatching center of the KMS, and each time a new meal-out task is dispatched to the meal equipment, task information of the meal-out tasks associated with the equipment identifier and/or the unit identifier, which is recorded in the dispatching center, can be updated, for example, the number of the tasks is updated; or, each time the meal delivery device receives the input meal delivery operation, the operation information of the meal delivery operation is fed back to the dispatching center, and the task information of the meal delivery task associated with the device identifier and/or the unit identifier can be updated according to the fed back operation information. Otherwise, if the associated meal delivery device is only one, the meal delivery task is scheduled to the meal delivery device.
Generating identification information of the meal-discharging task in the process of dispatching the meal-discharging task to the meal-discharging equipment, wherein the identification information comprises meal-discharging numbers and/or user information, and the user information can be a user account number, a nickname, four digits after a mobile phone number and the like; and sending the identification information to meal outlet equipment corresponding to the target meal outlet identification so as to display the identification information in the meal outlet equipment corresponding to the target meal outlet identification. It should be noted that, the screen displaying the identification information and the screen displaying the task information may be designed as two screens of the meal delivery device or the same screen, which is not particularly limited in the embodiment of the present invention. When the number of the meal-discharging tasks is minimum, the meal-discharging pressure of the meal-discharging equipment is minimum, so that rapid meal discharging can be ensured; and, display the identification information in this meal-out equipment, then the user can confirm the specific meal-taking position directly perceivedly. And after the identification information of the meal-out task is generated, the identification information and/or the target meal-out identification is sent to the ordering terminal. If the order terminal is a merchant terminal, the identification information and/or the identification information of the meal outlet equipment can be printed out through a printer connected with the merchant terminal and provided for a user; if the order terminal is a user terminal, the identification information and/or the identification information of the meal outlet equipment are displayed on the user terminal. Through the identification information and/or the identification information of the meal delivery device, the user can quickly determine the number and/or the position of the meal delivery.
It should be noted that, in actual implementation, the scheduling manner of the meal delivery task may be flexibly set through the merchant terminal, the KMS detects whether the configuration information is scheduled according to the number of orders by receiving the configuration information of the order schedule sent by the merchant terminal, if it is determined that the configuration information is scheduled according to the number of orders, the scheduling method for the catering order in the embodiment of the present invention is used for scheduling, that is, if the number of scheduling units for meal delivery processing is multiple, the number of the meal delivery tasks associated with the unit identifier of each scheduling unit in the multiple scheduling units is obtained, and the subsequent steps are executed.
The method for dispatching the catering orders can be widely applied to a scene of dispatching the meal, wherein a plurality of dispatching units are especially supported, and each dispatching unit is associated with a plurality of meal dispatching equipment, and the provided shops mainly are fast food such as fast food, light food and the like, and due to the fact that the fast food and light food are fast and fast in meal dispatching processing process, accurate and reasonable dispatching can be achieved by the aid of the scheme, and ordered and fast meal dispatching processing of packages containing one or more food is facilitated.
According to the method for scheduling the catering order, provided by the embodiment, the order information of at least one part of food is obtained by analyzing the order information of the catering order, so that a scheduling unit for carrying out catering processing can be conveniently determined later; and inquiring a scheduling unit information table according to the meal information, judging whether the scheduling units for carrying out meal allocation processing on the at least one meal are multiple according to the inquiring result, and if yes, acquiring the number of to-be-eaten tasks associated with the unit identification of each scheduling unit in the multiple scheduling units so as to schedule the to-be-eaten tasks based on the number of to-be-eaten tasks; determining the unit identifier with the least number of associated to-be-dispatched tasks as a target dispatching identifier of the at least one meal, and dispatching the at least one meal dispatching task to a dispatching unit corresponding to the target dispatching identifier; further, the meal-discharging tasks are scheduled to the meal-discharging device with the least number of the meal-discharging tasks among the meal-discharging devices associated with the meal-discharging unit, so that rapid meal discharging is ensured. Therefore, according to the scheme of the embodiment, the meal outlet task scheduling reasonability can be improved by scheduling the meal outlet tasks to the meal outlet units with the minimum number of the meal outlet tasks to be scheduled; and dispatching the meal-discharging tasks to the meal-discharging equipment with the minimum number of the meal-discharging tasks, so that the meal-discharging equipment can be distributed according to the busyness, the accuracy of task dispatching is further improved, and the meal-discharging efficiency is ensured.
Fig. 3 is a schematic structural diagram of an embodiment of a scheduling device for dining orders according to an embodiment of the present invention. As shown in fig. 3, the apparatus includes:
the analyzing module 310 is adapted to analyze the meal information of at least one meal carried in the order message after receiving the order message of the catering order;
the judging module 320 is adapted to query a scheduling unit information table according to the meal information, and judge whether the scheduling units for performing the meal allocation processing on the at least one meal are multiple according to the query result;
the obtaining module 330 is adapted to obtain the number of to-be-served tasks associated with the unit identifier of each scheduling unit in the plurality of scheduling units if the scheduling units for catering processing are multiple;
the first scheduling module 340 is adapted to determine the unit identifier with the least number of associated to-be-served tasks as the target scheduling identifier of the at least one meal, and schedule the to-be-served tasks of the at least one meal to the scheduling units corresponding to the target scheduling identifier for meal-out processing.
In an alternative embodiment, the first scheduling module is further adapted to:
if the dispatching unit for the meal allocation processing is one, determining the unit identifier of the dispatching unit as the target dispatching identifier of the at least one meal.
In an alternative embodiment, the apparatus further comprises: the second scheduling module is suitable for inquiring whether the number of the meal outlet devices associated with the target scheduling identification is multiple, and if yes, comparing the number of the to-be-eaten tasks respectively associated with the device identifications of the meal outlet devices; determining the equipment identifier with the least number of associated to-be-eaten tasks as a target meal-out identifier of the at least one meal; and dispatching the meal outlet task of the at least one meal to meal outlet equipment corresponding to the target meal outlet identifier so as to carry out meal outlet processing.
In an alternative embodiment, the acquisition module is further adapted to: and summing the number of the to-be-eaten tasks of at least one meal outlet device associated with each unit identifier to obtain the number of the to-be-eaten tasks associated with the unit identifier.
In an alternative embodiment, the second scheduling module is further adapted to:
generating identification information of the meal delivery task; and sending the identification information to meal outlet equipment corresponding to the target meal outlet identification.
In an alternative embodiment, the apparatus further comprises: and the sending module is suitable for sending the identification information and/or the target meal-out identification to the ordering terminal.
In an alternative embodiment, the apparatus further comprises:
and the meal allocation processing module is suitable for inquiring the information table of the dispatching units according to the meal information, and allocating each meal to the corresponding dispatching unit according to the inquiring result to perform meal allocation processing so as to allocate the meal to obtain the meal.
In an alternative embodiment, the apparatus further comprises: the detection module is suitable for receiving configuration information of order scheduling sent by a merchant terminal and detecting whether the configuration information is scheduled according to the number of orders; the acquisition module is further adapted to: if the scheduling is performed according to the number of orders, if the scheduling units for meal allocation processing are multiple, the number of tasks to be allocated associated with the unit identifier of each scheduling unit in the multiple scheduling units is acquired.
The embodiment of the invention provides a non-volatile computer storage medium, which stores at least one executable instruction, and the computer executable instruction can execute the method for scheduling restaurant orders in any of the method embodiments.
FIG. 4 illustrates a schematic diagram of an embodiment of a computing device of the present invention, and the embodiments of the present invention are not limited to a particular implementation of the computing device.
As shown in fig. 4, the computing device may include: a processor 402, a communication interface (Communications Interface) 404, a memory 406, and a communication bus 408.
Wherein: processor 402, communication interface 404, and memory 406 communicate with each other via communication bus 408. A communication interface 404 for communicating with network elements of other devices, such as clients or other servers. The processor 402 is configured to execute the program 410, and may specifically perform relevant steps in the foregoing embodiment of a method for scheduling a dining order for a computing device.
In particular, program 410 may include program code including computer-operating instructions.
The processor 402 may be a central processing unit CPU, or a specific integrated circuit ASIC (Application Specific Integrated Circuit), or one or more integrated circuits configured to implement embodiments of the present invention. The one or more processors included by the computing device may be the same type of processor, such as one or more CPUs; but may also be different types of processors such as one or more CPUs and one or more ASICs.
Memory 406 for storing programs 410. Memory 406 may comprise high-speed RAM memory or may also include non-volatile memory (non-volatile memory), such as at least one disk memory.
Program 410 may be specifically operable to cause processor 402 to:
after receiving an order message of a catering order, resolving the meal information of at least one meal carried in the order message;
inquiring a scheduling unit information table according to the meal information, and judging whether a plurality of scheduling units for carrying out meal allocation processing on at least one meal are provided according to the inquiring result; if yes, acquiring the number of to-be-eaten tasks associated with the unit identification of each scheduling unit in the plurality of scheduling units;
and determining the unit identifier with the minimum number of associated to-be-dispatched tasks as a target dispatching identifier of the at least one meal, and dispatching the at least one meal dispatching task to a dispatching unit corresponding to the target dispatching identifier so as to carry out meal dispatching processing.
In an alternative manner, the program 410 causes the processor to:
if the dispatching unit for the meal allocation processing is one, determining the unit identifier of the dispatching unit as the target dispatching identifier of the at least one meal.
In an alternative manner, the program 410 causes the processor to:
inquiring whether the number of the meal outlet devices associated with the target scheduling identification is multiple, if so, comparing the number of the to-be-eaten tasks respectively associated with the device identifications of the meal outlet devices;
Determining the equipment identifier with the least number of associated to-be-eaten tasks as a target meal-out identifier of the at least one meal;
and dispatching the meal outlet task of the at least one meal to meal outlet equipment corresponding to the target meal outlet identifier so as to carry out meal outlet processing.
In an alternative manner, the program 410 causes the processor to:
and summing the number of the to-be-eaten tasks of at least one meal outlet device associated with each unit identifier to obtain the number of the to-be-eaten tasks associated with the unit identifier.
In an alternative manner, the program 410 causes the processor to:
generating identification information of the meal delivery task; and sending the identification information to meal outlet equipment corresponding to the target meal outlet identification.
In an alternative manner, the program 410 causes the processor to:
and sending the identification information and/or the target meal-out identification to the ordering terminal.
In an alternative manner, the program 410 causes the processor to:
and inquiring a scheduling unit information table according to the meal information, and distributing each meal to a corresponding scheduling unit according to the inquiring result to carry out meal matching treatment so as to match the meal to obtain the meal.
In an alternative manner, the program 410 causes the processor to:
receiving configuration information of order scheduling sent by a merchant terminal, and detecting whether the configuration information is scheduled according to the number of orders;
if the scheduling is performed according to the number of orders, if the scheduling units for meal allocation processing are multiple, the number of tasks to be allocated associated with the unit identifier of each scheduling unit in the multiple scheduling units is acquired.
The algorithms or displays presented herein are not inherently related to any particular computer, virtual system, or other apparatus. Various general-purpose systems may also be used with the teachings herein. The required structure for a construction of such a system is apparent from the description above. In addition, embodiments of the present invention are not directed to any particular programming language. It will be appreciated that the teachings of embodiments of the present invention described herein may be implemented in a variety of programming languages, and the above description of specific languages is provided for disclosure of enablement and best mode of the embodiments of the present invention.
In the description provided herein, numerous specific details are set forth. However, it is understood that embodiments of the invention may be practiced without these specific details. In some instances, well-known methods, structures and techniques have not been shown in detail in order not to obscure an understanding of this description.
Similarly, it should be appreciated that in the above description of exemplary embodiments of the invention, various features of the embodiments of the invention are sometimes grouped together in a single embodiment, figure, or description thereof for the purpose of streamlining the disclosure and aiding in the understanding of one or more of the various inventive aspects. However, the disclosed method should not be construed as reflecting the intention that: i.e., an embodiment of the invention that is claimed, requires more features than are expressly recited in each claim. Rather, as the following claims reflect, inventive aspects lie in less than all features of a single foregoing disclosed embodiment. Thus, the claims following the detailed description are hereby expressly incorporated into this detailed description, with each claim standing on its own as a separate embodiment of this invention.
Those skilled in the art will appreciate that the modules in the apparatus of the embodiments may be adaptively changed and disposed in one or more apparatuses different from the embodiments. The modules or units or components of the embodiments may be combined into one module or unit or component and, furthermore, they may be divided into a plurality of sub-modules or sub-units or sub-components. Any combination of all features disclosed in this specification (including any accompanying claims, abstract and drawings), and all of the processes or units of any method or apparatus so disclosed, may be used in combination, except insofar as at least some of such features and/or processes or units are mutually exclusive. Each feature disclosed in this specification (including any accompanying claims, abstract and drawings), may be replaced by alternative features serving the same, equivalent or similar purpose, unless expressly stated otherwise.
Furthermore, those skilled in the art will appreciate that while some embodiments herein include some features but not others included in other embodiments, combinations of features of different embodiments are meant to be within the scope of embodiments of the invention and form different embodiments. For example, in the following claims, any of the claimed embodiments can be used in any combination.
The various component embodiments of the present invention may be implemented in hardware, or in software modules running on one or more processors, or in a combination thereof. Those skilled in the art will appreciate that some or all of the functionality of some or all of the components according to embodiments of the present invention may be implemented in practice using a microprocessor or Digital Signal Processor (DSP). Embodiments of the present invention may also be implemented as a device or apparatus program (e.g., a computer program and a computer program product) for performing a portion or all of the methods described herein. Such a program embodying the embodiments of the present invention may be stored on a computer readable medium, or may have the form of one or more signals. Such signals may be downloaded from an internet website, provided on a carrier signal, or provided in any other form.
It should be noted that the above-mentioned embodiments illustrate rather than limit the invention, and that those skilled in the art will be able to design alternative embodiments without departing from the scope of the appended claims. In the claims, any reference signs placed between parentheses shall not be construed as limiting the claim. The word "comprising" does not exclude the presence of elements or steps not listed in a claim. The word "a" or "an" preceding an element does not exclude the presence of a plurality of such elements. Embodiments of the invention may be implemented by means of hardware comprising several distinct elements, and by means of a suitably programmed computer. In the unit claims enumerating several means, several of these means may be embodied by one and the same item of hardware. The use of the words first, second, third, etc. do not denote any order. These words may be interpreted as names. The steps in the above embodiments should not be construed as limiting the order of execution unless specifically stated.

Claims (18)

1. A method of scheduling a restaurant order, comprising:
after receiving an order message of a catering order, resolving the meal information of at least one meal carried in the order message;
Inquiring a scheduling unit information table according to the meal information, and judging whether a plurality of scheduling units for carrying out meal allocation processing on at least one meal are provided according to the inquiring result; if yes, acquiring the number of to-be-eaten tasks associated with the unit identification of each scheduling unit in the plurality of scheduling units, wherein the meal allocation processing refers to processing for making meal;
and determining the unit identifier with the minimum number of associated meal to be discharged tasks as a target scheduling identifier of the at least one meal, and scheduling the meal discharging tasks of the at least one meal to a scheduling unit corresponding to the target scheduling identifier to perform meal discharging processing, wherein the meal discharging processing refers to processing of providing the manufactured meal to a user.
2. The method of claim 1, wherein after the determining, based on the meal information, whether the scheduling units for meal preparation of the at least one meal are multiple, the method further comprises:
if the dispatching unit for the meal allocation processing is one, determining the unit identifier of the dispatching unit as the target dispatching identifier of the at least one meal.
3. The method of claim 1, wherein the unit identifier of each scheduling unit of the plurality of scheduling units is associated with at least one meal delivery device, and wherein after scheduling the meal delivery task of the at least one meal to the scheduling unit corresponding to the target scheduling identifier, the method further comprises:
Inquiring whether the number of the meal outlet devices associated with the target scheduling identification is multiple, if so, comparing the number of the to-be-eaten tasks respectively associated with the device identifications of the meal outlet devices;
determining the equipment identifier with the least number of associated to-be-eaten tasks as a target meal-out identifier of the at least one meal;
and dispatching the meal outlet task of the at least one meal to meal outlet equipment corresponding to the target meal outlet identifier so as to carry out meal outlet processing.
4. A method according to any one of claims 1-3, wherein the unit identity of each scheduling unit of the plurality of scheduling units is associated with at least one meal delivery device, and the obtaining the number of to-be-delivered tasks associated with the unit identity of each scheduling unit of the plurality of scheduling units is specifically:
and summing the number of the to-be-eaten tasks of at least one meal outlet device associated with each unit identifier to obtain the number of the to-be-eaten tasks associated with the unit identifier.
5. The method of claim 3, wherein the scheduling the meal out task of the at least one meal item to a meal out device corresponding to the target meal out identifier for meal out processing further comprises:
Generating identification information of the meal delivery task; and sending the identification information to meal outlet equipment corresponding to the target meal outlet identification.
6. The method of claim 5, wherein after the generating the identification information of the meal out task, the method further comprises: and sending the identification information and/or the target meal-out identification to the ordering terminal.
7. The method of claim 1, wherein after said parsing meal information for at least one meal carried in the order message, the method further comprises:
and inquiring a scheduling unit information table according to the meal information, and distributing each meal to a corresponding scheduling unit according to the inquiring result to carry out meal matching treatment so as to match the meal to obtain the meal.
8. The method of claim 1, wherein prior to the method, further comprising: receiving configuration information of order scheduling sent by a merchant terminal, and detecting whether the configuration information is scheduled according to the number of orders;
if yes, the number of to-be-eaten tasks associated with the unit identification of each scheduling unit in the plurality of scheduling units is specifically: if the scheduling is performed according to the number of orders, if the scheduling units for meal allocation processing are multiple, the number of tasks to be allocated associated with the unit identifier of each scheduling unit in the multiple scheduling units is acquired.
9. A dining order scheduling apparatus comprising:
the analysis module is suitable for analyzing the meal information of at least one meal carried in the order information after receiving the order information of the catering order;
the judging module is suitable for inquiring the information table of the scheduling units according to the information of the meal products, and judging whether the scheduling units for carrying out meal allocation processing on at least one meal product are a plurality of according to the inquiring result, wherein the meal allocation processing refers to processing of making the meal product;
the acquisition module is suitable for acquiring the number of to-be-eaten tasks associated with the unit identifier of each scheduling unit in the plurality of scheduling units if the scheduling units for catering processing are multiple;
the first scheduling module is suitable for determining the unit identifier with the minimum number of associated meal to be discharged tasks as a target scheduling identifier of the at least one meal, scheduling the meal discharge tasks of the at least one meal to scheduling units corresponding to the target scheduling identifier for meal discharge processing, wherein the meal discharge processing refers to processing of providing the manufactured meal to a user.
10. The apparatus of claim 9, wherein the first scheduling module is further adapted to:
if the dispatching unit for the meal allocation processing is one, determining the unit identifier of the dispatching unit as the target dispatching identifier of the at least one meal.
11. The apparatus of claim 9, wherein the unit identity of each scheduling unit of the plurality of scheduling units is associated with at least one meal-out device, the apparatus further comprising: the second scheduling module is suitable for inquiring whether the number of the meal outlet devices associated with the target scheduling identification is multiple, and if yes, comparing the number of the to-be-eaten tasks respectively associated with the device identifications of the meal outlet devices; determining the equipment identifier with the least number of associated to-be-eaten tasks as a target meal-out identifier of the at least one meal; and dispatching the meal outlet task of the at least one meal to meal outlet equipment corresponding to the target meal outlet identifier so as to carry out meal outlet processing.
12. The apparatus of any of claims 9-11, wherein the unit identity of each scheduling unit of the plurality of scheduling units is associated with at least one meal-out device, the acquisition module being further adapted to: and summing the number of the to-be-eaten tasks of at least one meal outlet device associated with each unit identifier to obtain the number of the to-be-eaten tasks associated with the unit identifier.
13. The apparatus of claim 11, wherein the second scheduling module is further adapted to:
Generating identification information of the meal delivery task; and sending the identification information to meal outlet equipment corresponding to the target meal outlet identification.
14. The apparatus of claim 13, wherein the apparatus further comprises: and the sending module is suitable for sending the identification information and/or the target meal-out identification to the ordering terminal.
15. The apparatus of claim 9, wherein the apparatus further comprises:
and the meal allocation processing module is suitable for inquiring the information table of the dispatching units according to the meal information, and allocating each meal to the corresponding dispatching unit according to the inquiring result to perform meal allocation processing so as to allocate the meal to obtain the meal.
16. The apparatus of claim 9, wherein the apparatus further comprises: the detection module is suitable for receiving configuration information of order scheduling sent by a merchant terminal and detecting whether the configuration information is scheduled according to the number of orders;
the acquisition module is further adapted to: if the scheduling is performed according to the number of orders, if the scheduling units for meal allocation processing are multiple, the number of tasks to be allocated associated with the unit identifier of each scheduling unit in the multiple scheduling units is acquired.
17. A computing device, comprising: the device comprises a processor, a memory, a communication interface and a communication bus, wherein the processor, the memory and the communication interface complete communication with each other through the communication bus;
The memory is configured to store at least one executable instruction, where the executable instruction causes the processor to perform operations corresponding to the method for scheduling a dining order according to any one of claims 1-8.
18. A computer storage medium having stored therein at least one executable instruction for causing a processor to perform operations corresponding to the method of scheduling a dining order according to any one of claims 1-8.
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