CN102567926A - Intelligent ordering system for self-service catering - Google Patents
Intelligent ordering system for self-service catering Download PDFInfo
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- CN102567926A CN102567926A CN2012100217476A CN201210021747A CN102567926A CN 102567926 A CN102567926 A CN 102567926A CN 2012100217476 A CN2012100217476 A CN 2012100217476A CN 201210021747 A CN201210021747 A CN 201210021747A CN 102567926 A CN102567926 A CN 102567926A
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Abstract
The invention discloses an intelligent ordering system for self-service catering, which comprises a rotary conveyor belt, a background database server, a touch screen ordering interactive terminal, a conveyor belt display terminal, a food taking control terminal, a food production control terminal, a system management terminal, a cashier desk terminal, a WIFI (Wireless Fidelity) server, and the like. A local area network is utilized to realize the data transmission of all terminals of the intelligent ordering system. Electronic intelligent software is integrally combined with the intelligent ordering system; the technology of Internet of things is utilized to realize the automatic self-service ordering comprehensive application; the self-service ordering of a customer is truly realized; the automatic integration of ordering, billing, settling the account, exchanging menu and washing dishes is realized for a catering provider; and the intelligent ordering system is labor-saving and meets the quick developing trend of modern catering industry.
Description
Technical field
The invention belongs to the information systems technology field, specifically relate to the self-service intelligence system of ordering of a kind of employing wireless communication technology service.
Background technology
Along with the growth of catering services amount, traditional operating process of ordering can not satisfy existing needs in large-scale catering enterprise.Existing in the dining room of using rotary conveyor, each order of classes or grades at school staffing roughly of each dining room is kitchen 3～5 people, cleanup crew 2 people; Cash register 1 people; Shopkeeper 1 people, attendant 8～12 people are after each guest eats up; By the attendant food of having eaten is carried out statistic of classification, the guest just can check out then.When the guest has dinner when wanting to order, must cry out the attendant to come just can order.Be at table the vigorous time, the attendant has to run around all the time wears him out, and serves sometimes not in placely also can make the guest dissatisfied.The phenomenon of " leaking single ", " running single " also can appear in the dining room.This traditional mode of ordering depends on manually-operated basically, and there is following deficiency in this mode:
1, when having a dinner the peak period, waiter can not grasp tables' state at any time, to such an extent as to can not be customer service efficiently;
2, during client had dinner process, the delivered document had been wasted the time, has reduced work efficiency, increased personnel labor;
When 3, managing the extensive style of cooking, document is many, contain much information, and divide single, to pass links such as dish numerous and diverse, much the people of process easily goes wrong more more, causes maloperation, has directly influenced service quality;
The whole flow process of 4, ordering receives the restriction of each link implementation status, orders with the kitchen, that the foreground can not reach high-efficiency information is synchronous;
5, the traditional mode of operation of cashier, be with waiter open cash register in the tetrad list join all single manual additions of article or one by one the consumption that draws of typing amount to, this part works not only speed slowly but also be very easy to occur error.Because what adopt is the manual cash register pattern of checking out; This has just determined the cashier; Can not provide operation management needed management data information to the supvr timely, like: pre-capita consumption volume, rockover rate, most popular vegetable, member client's diet hobby, every month work achievement of waiter.Since can not in time adjust operator to and thinking, make the management be in hysteretic state, thereby influence the long term growth of enterprise.
When 6, client orders, can only the information of ordering be passed to the cook, increase the incidence of the name of the dish that reports an error, cause negative effect for client's the mood of having dinner, reduce the satisfaction of service through the attendant.
Summary of the invention
In order to solve the problem that prior art exists, the present invention provides a kind of self-service food and drink smart point meal system, the wireless WIFI communication and the technology of Internet of things of application of advanced; Fast, safely, efficiently, stably manage the daily operation in dining room; Data transfer is accurately and timely rapid, and intuitive display is saved human cost; Improve service quality and management level, promote brand image and industry core competitiveness.
In order to realize above purpose, technical scheme of the present invention is following: a kind of self-service food and drink smart point meal system comprises: rotary conveyor, and it is provided with display terminal, and places the food containers of some RFID of posting;
The background data base server is as the intelligence system data processing enter of ordering;
The touch screen interactive terminal of ordering is used for services such as the client orders, inquiry;
The travelling belt display terminal provides the information of the food supply on the rotary conveyor in real time;
Food is got the food control terminal, reads the container RFID that client gets food in real time, and obtains the food information that container carries through network real-time;
The food production control terminal offers the food information that the cook selects typing to produce through interactive mode, through reading the container RFID of loading of pieces automatically, realize the related information of container RFID and food automatically, and real time record is in background data base;
System manager terminal is used for maintenance, supervisory control system running situation, in time takes emergency measures;
Checkout is handled, affairs such as printed invoice in the cashier terminal;
The WIFI server is as the touch screen interactive terminal wireless data processing unit of ordering;
LAN through the TCP/IP procotol, is realized the data transmission and the communication at each terminal in the meal ordering system.
Self-service food and drink smart point meal system also comprises serving trolley, in be provided with Digiplex and receiver and single-chip microcomputer, coding is write single-chip microcomputer, utilize telepilot to start serving trolley, arrival telepilot appointed positions.
Self-service food and drink smart point meal system applies is following in the flow process of ordering of self-service food and drink:
A, client be through the order query by screen menu of interactive terminal of the touch screen that moves, operation and click required food in Android operating system.
B, the touch screen interactive terminal data of will ordering of ordering are sent through the WIFI server.
C, WIFI receiving equipment receive client's the data of ordering, and are given to the background data base server through the LAN transmission and handle, and the information of will ordering again is transferred to the food production control terminal through LAN.
D, cook click touch screen, and the database client of food production control terminal is through TCP/IP read famished look kind.
E, cook choose food by client's information of ordering, and definite deal, and the RFID controller reads container RFID through the RFID wireless signal, and the RFID container gets into rotary conveyor.
F, RFID controller related RFID container and food type also are recorded into the background data base server.
G, RFID controller detect the client through the RFID wireless signal and get the food situation, and record is as the checkout foundation.
H, control terminal associated client position and food are got the food signal and the storehouse that Updates Information.
I, RFID monitor controller read rotary conveyor food state in real time.At this moment, if find overtime food, release automatically.
K, client send the checkout instruction in the touch screen interactive terminal of ordering, and by the background data base server process, the information of will settle accounts is transferred to the cashier terminal through LAN, operates checkout system completion cash register by the cashier.At last the result is fed back to the background data base server, this customer self-service food and beverage sevice flow process finishes.
Compared with prior art; Technique effect of the present invention is: softwares such as the sub-intellectuality of current collection are realized the self-service integrated application of ordering automatically in one through technology of Internet of things, have really realized client's self-ordering; And the catering service provider has realized ordering dishes, has gone out list, has settled accounts, changed menu, has washed automatic integratedization of dish; Save manpower, met modern catering industry fast development trend, be particularly suitable for being applied to the self-service food and drink of characteristic such as life-span.
Description of drawings
Fig. 1 is meal ordering system figure.
Fig. 2 forms structural drawing for the meal ordering system terminal.
Fig. 3 is the meal ordering system data transmission scheme.
Fig. 4 is client's operational processes process flow diagram of ordering.
Embodiment
The buffet drinking system is made up of rotary conveyor, dishwasher and serving trolley.Dishwasher is the equipment that the kitchen cleaning personnel use, and reaches the purpose of wash clean plate through the flushing of helical rotation water under high pressure, per hour can wash 1200 of plates, only needs people's operation just can satisfy and wash the dish operation.The effect of serving trolley is that the kitchen is put into ready-made food on the serving trolley the guest through touch-screen point after the meal, input guest dining table number, and the startup serving trolley, dining car stops by going to guest's dining table automatically, gets food by guest oneself, or waiter takes off and gives the guest.Be provided with Digiplex and receiver and single-chip microcomputer in the serving trolley, coding is write single-chip microcomputer, utilize telepilot to start serving trolley, arrive the telepilot appointed positions.
Above-mentioned buffet drinking system is controlled the equipment of buffet drinking system by wireless network and Internet of Things, reaches the purpose of intelligent management operation.As can beappreciated from fig. 1, rotary conveyor is provided with display screen, shows the information of all food on the travelling belt in real time.System passes through the information of interactive mode typing food and the RFID of food containers thereof, and is positioned in the travelling belt.Automatically write down client's consumption information and carry out the uniform data management when client gets when food system, realized the full-automatic management of food production on the travelling belt, consumption.The food information that the interactive mode that is at first provided through the food production control terminal selects typing to produce by the cook.When food was placed to travelling belt, the food production control terminal read the container RFID of loading of pieces automatically through the RFID controller, realize the related information of container RFID and food automatically, and real time record was in background data base; When client gets when food from travelling belt; Food is got the food control terminal and is read the RFID that client gets the container of food in real time; And obtain the food information that container carries through network real-time, and confirm that through monitoring client gets the food back and upgrades background data base automatically, write down client's consumption information.The background data base server is the administrative center of food production on the travelling belt, consumption whole procedural information and data, also is the intelligence system data processing enter of ordering.The touch screen interactive terminal of ordering, like panel computer, liquid crystal touch screen.Adopt popular Android (peace is tall and erect) operating system, be used for services such as the client orders, inquiry.The touch screen interactive terminal of ordering is built-in with data client, through touch screen operation Android system, realizes communication with the miscellaneous equipment of meal ordering system.The touch screen interactive terminal of ordering shows the interface of ordering dishes through PDA, uses felt pen or finger to click the process of ordering dishes of accomplishing.LAN is realized the transmission of meal ordering system data, through the TCP/IP procotol, realizes with other terminal communication being arranged.The food production control terminal provides the interactive operation interface, by the real-time typing food supply of cook information.The RFID controller inserts the food production information terminal through special purpose interface; When the RFID container that food will be housed is placed into travelling belt; The food production information terminal reads the container RFID of loading of pieces automatically through the RFID controller; Automatically realize the related information of container RFID and food, and real time record is in background data base.Equally, the RFID controller inserts food through special purpose interface and gets the food control terminal.When client gets when food from travelling belt; Food is got the food control terminal and is read the RFID that client gets the container of food in real time through the RFID controller; And obtain the food information that container carries through network real-time, and confirm that through monitoring client gets the food back and upgrades background data base automatically, write down client's consumption information.System manager terminal by keeper's operation, is used for maintenance, supervisory control system running situation, in time takes emergency measures.Checkout is handled, affairs such as printed invoice in the cashier terminal.The WIFI server mainly is a 802.11b/802.11g technology, as the touch screen interactive terminal wireless data processing unit of ordering.
As shown in Figure 2, LAN makes between display screen, system manager terminal and the WIFI server etc. of background data base server, controller terminal (comprise food production control terminal, food get the food control terminal), cashier terminal, rotary conveyor and realizes data communication.Communication is realized through wireless signal in WIFI server and client's touch screen interactive terminal and food production touch screen terminal, satisfies the portable activity of ordering of client in real time.
As shown in Figure 3, this graph expression the equipment among Fig. 2 how to realize communication.Display screen, system manager terminal and the WIFI access server of background data base server, controller terminal (comprise food production control terminal, food get the food control terminal), cashier terminal, rotary conveyor all carry out interconnected communication through the TCP/IP LAN, and wherein the food production control terminal is with food production and carries out travelling belt information and write background data base; It then is that consumption information with food writes background data base that food is got the food control terminal; Collect platform, office terminal, rotary conveyor display screen and realize functions such as its cash register, financial management, food control through the reading of data library information.Wherein food production control terminal, food are got the food control terminal and are communicated through special purpose interface and agreement and RFID controller, thereby obtain to carry the container RFID of food, and the information of record food discrepancy travelling belt.
As shown in Figure 4, for example so that the flow process of ordering of meal ordering system to be described:
1, the client is through the order query by screen menu (contents of menus has information such as name of the dish, price, quantity) of interactive terminal (like panel computer) of the touch screen that moves, operation and click required food in Android operating system.At this moment, customer self-service food and beverage sevice flow process begins.
2, the touch screen interactive terminal data of will ordering of ordering are sent through the WIFI function.
3, WIFI receiving equipment (promptly being LAN WIFI router) receives client's the data of ordering, and is given to the background data base server through the LAN transmission and handles, and the information of will ordering again is transferred to the food production control terminal through LAN.So far, single process is accomplished under the client.
4, the cook clicks touch screen, and the database client of food production control terminal is through TCP/IP read famished look kind.
5, the cook chooses food by client's information of ordering, and definite deal, and the RFID controller reads container RFID through the RFID wireless signal, and the RFID container gets into rotary conveyor.
6, related RFID container and food type of RFID controller and be recorded into the background data base server.
7, the RFID controller detects the client through the RFID wireless signal and gets the food situation, and record is as the checkout foundation.
8, control terminal associated client position and food are got the food signal and the storehouse that Updates Information.
9, the RFID monitor controller reads rotary conveyor food state in real time.At this moment, if find overtime food, release automatically.
10, the display screen of rotary conveyor shows food quantity and state.
11, the client sends checkout instruction in the touch screen interactive terminal of ordering, and by the background data base server process, the information of will settle accounts is transferred to the cashier terminal through LAN, operates checkout system completion cash register by the cashier.At last the result is fed back to the background data base server, this customer self-service food and beverage sevice flow process finishes.
Claims (3)
1. a self-service food and drink smart point meal system is characterized in that, comprising:
Rotary conveyor, it is provided with display terminal, and places the food containers of some RFID of posting;
The background data base server is as the intelligence system data processing enter of ordering;
The touch screen interactive terminal of ordering is used for services such as the client orders, inquiry;
The travelling belt display terminal provides the information of the food supply on the rotary conveyor in real time;
Food is got the food control terminal, reads the container RFID that client gets food in real time, and obtains the food information that container carries through network real-time;
The food production control terminal offers the food information that the cook selects typing to produce through interactive mode, through reading the container RFID of loading of pieces automatically, realize the related information of container RFID and food automatically, and real time record is in background data base;
System manager terminal is used for maintenance, supervisory control system running situation, in time takes emergency measures;
Checkout is handled, affairs such as printed invoice in the cashier terminal;
The WIFI server is as the touch screen interactive terminal wireless data processing unit of ordering;
LAN through the TCP/IP procotol, is realized data transmission and communication between each terminal in the meal ordering system.
2. self-service food and drink smart point meal according to claim 1 system is characterized in that this system also comprises serving trolley; In be provided with Digiplex and receiver and single-chip microcomputer; Coding is write single-chip microcomputer, utilize telepilot to start serving trolley, arrive the telepilot appointed positions.
3. self-service food and drink smart point meal according to claim 1 system is characterized in that its flow process of ordering that is applied to self-service food and drink is following:
A, client be through the order query by screen menu of interactive terminal of the touch screen that moves, operation and click required food in Android operating system.
B, the touch screen interactive terminal data of will ordering of ordering are sent through the WIFI server.
C, WIFI receiving equipment receive client's the data of ordering, and are given to the background data base server through the LAN transmission and handle, and the information of will ordering again is transferred to the food production control terminal through LAN.
D, cook click touch screen, and the database client of food production control terminal is through TCP/IP read famished look kind.
E, cook choose food by client's information of ordering, and definite deal, and the RFID controller reads container RFID through the RFID wireless signal, and the RFID container gets into rotary conveyor.
F, RFID controller related RFID container and food type also are recorded into the background data base server.
G, RFID controller detect the client through the RFID wireless signal and get the food situation, and record is as the checkout foundation.
H, control terminal associated client position and food are got the food signal and the storehouse that Updates Information.
I, RFID monitor controller read rotary conveyor food state in real time.At this moment, if find overtime food, release automatically.
K, client send the checkout instruction in the touch screen interactive terminal of ordering, and by the background data base server process, the information of will settle accounts is transferred to the cashier terminal through LAN, operates checkout system completion cash register by the cashier.At last the result is fed back to the background data base server, this customer self-service food and beverage sevice flow process finishes.
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Cited By (19)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102819802A (en) * | 2012-07-12 | 2012-12-12 | 镇江科大船苑计算机网络工程有限公司 | Goods purchasing, supplying, receiving and settlement method based on android system |
| CN103632322A (en) * | 2013-12-10 | 2014-03-12 | 苏州晓炎自动化设备有限公司 | Self-service food ordering and distributing system |
| CN104063603A (en) * | 2014-06-27 | 2014-09-24 | 北京思特奇信息技术股份有限公司 | Semi-self-service dish ordering method and device based on converged communication technology |
| CN104182917A (en) * | 2013-05-21 | 2014-12-03 | 上海滕维信息科技有限公司 | Wireless guiding display system and use method thereof |
| WO2014198149A1 (en) * | 2013-06-10 | 2014-12-18 | 广州市沃希信息科技有限公司 | Healthy ordering method and system based on two-dimensional codes |
| WO2014198146A1 (en) * | 2013-06-10 | 2014-12-18 | 广州市沃希信息科技有限公司 | Method and system for ordering food on the basis of a two-dimensional code |
| CN104803161A (en) * | 2014-01-26 | 2015-07-29 | 韩融融 | Dining hall conveying belt |
| CN105447541A (en) * | 2015-11-18 | 2016-03-30 | 杭州雄伟科技开发有限公司 | Conveyor belt sushi inventory and freshness detection method |
| CN105631779A (en) * | 2016-03-16 | 2016-06-01 | 宁波市江东精诚自动化设备有限公司 | Intelligent payment restaurant system |
| CN105989551A (en) * | 2015-01-29 | 2016-10-05 | 深圳好父母婴幼儿用品有限公司 | Buffet selling system |
| CN105989616A (en) * | 2015-02-10 | 2016-10-05 | 口碑控股有限公司 | Method of acquiring concerned degree of object and apparatus thereof |
| CN106294767A (en) * | 2016-08-11 | 2017-01-04 | 国药物流有限责任公司 | A kind of Android is received system |
| WO2017012080A1 (en) * | 2015-07-22 | 2017-01-26 | 程强 | Self-service food-ordering method and system |
| CN106447544A (en) * | 2016-09-19 | 2017-02-22 | 上海斐讯数据通信技术有限公司 | Ordering system, and local area network ordering method |
| CN107295259A (en) * | 2017-07-27 | 2017-10-24 | 佛山市正略信息科技有限公司 | A kind of school lunch service's management system based on Internet of Things |
| CN107424083A (en) * | 2017-07-27 | 2017-12-01 | 任强 | A kind of shared restaurant system and its operation method |
| CN107622455A (en) * | 2017-07-26 | 2018-01-23 | 深圳市盛路物联通讯技术有限公司 | A kind of method of ordering and internet-of-things terminal based on Internet of Things |
| CN108564334A (en) * | 2018-03-20 | 2018-09-21 | 徐州独角兽信息科技有限公司 | A kind of new network is ordered platform |
| CN113473176A (en) * | 2021-05-14 | 2021-10-01 | 广州元生态大健康科技有限公司 | Intelligent television terminal autonomous on-demand interconnection system |
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| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102819802A (en) * | 2012-07-12 | 2012-12-12 | 镇江科大船苑计算机网络工程有限公司 | Goods purchasing, supplying, receiving and settlement method based on android system |
| CN104182917A (en) * | 2013-05-21 | 2014-12-03 | 上海滕维信息科技有限公司 | Wireless guiding display system and use method thereof |
| WO2014198149A1 (en) * | 2013-06-10 | 2014-12-18 | 广州市沃希信息科技有限公司 | Healthy ordering method and system based on two-dimensional codes |
| WO2014198146A1 (en) * | 2013-06-10 | 2014-12-18 | 广州市沃希信息科技有限公司 | Method and system for ordering food on the basis of a two-dimensional code |
| CN103632322A (en) * | 2013-12-10 | 2014-03-12 | 苏州晓炎自动化设备有限公司 | Self-service food ordering and distributing system |
| CN104803161A (en) * | 2014-01-26 | 2015-07-29 | 韩融融 | Dining hall conveying belt |
| CN104063603A (en) * | 2014-06-27 | 2014-09-24 | 北京思特奇信息技术股份有限公司 | Semi-self-service dish ordering method and device based on converged communication technology |
| CN105989551A (en) * | 2015-01-29 | 2016-10-05 | 深圳好父母婴幼儿用品有限公司 | Buffet selling system |
| CN105989551B (en) * | 2015-01-29 | 2021-05-14 | 深圳好父母婴幼儿用品有限公司 | Buffet selling system |
| CN105989616A (en) * | 2015-02-10 | 2016-10-05 | 口碑控股有限公司 | Method of acquiring concerned degree of object and apparatus thereof |
| CN105989616B (en) * | 2015-02-10 | 2020-02-18 | 口碑控股有限公司 | Method and device for acquiring attention degree of object |
| WO2017012080A1 (en) * | 2015-07-22 | 2017-01-26 | 程强 | Self-service food-ordering method and system |
| CN105447541A (en) * | 2015-11-18 | 2016-03-30 | 杭州雄伟科技开发有限公司 | Conveyor belt sushi inventory and freshness detection method |
| CN105631779A (en) * | 2016-03-16 | 2016-06-01 | 宁波市江东精诚自动化设备有限公司 | Intelligent payment restaurant system |
| CN106294767A (en) * | 2016-08-11 | 2017-01-04 | 国药物流有限责任公司 | A kind of Android is received system |
| CN106447544A (en) * | 2016-09-19 | 2017-02-22 | 上海斐讯数据通信技术有限公司 | Ordering system, and local area network ordering method |
| CN107622455A (en) * | 2017-07-26 | 2018-01-23 | 深圳市盛路物联通讯技术有限公司 | A kind of method of ordering and internet-of-things terminal based on Internet of Things |
| CN107622455B (en) * | 2017-07-26 | 2021-04-30 | 深圳市盛路物联通讯技术有限公司 | Ordering method based on Internet of things and Internet of things terminal |
| CN107295259A (en) * | 2017-07-27 | 2017-10-24 | 佛山市正略信息科技有限公司 | A kind of school lunch service's management system based on Internet of Things |
| CN107424083A (en) * | 2017-07-27 | 2017-12-01 | 任强 | A kind of shared restaurant system and its operation method |
| CN108564334A (en) * | 2018-03-20 | 2018-09-21 | 徐州独角兽信息科技有限公司 | A kind of new network is ordered platform |
| CN113473176A (en) * | 2021-05-14 | 2021-10-01 | 广州元生态大健康科技有限公司 | Intelligent television terminal autonomous on-demand interconnection system |
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