JP5498838B2 - 在席情報管理装置 - Google Patents

在席情報管理装置 Download PDF

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Publication number
JP5498838B2
JP5498838B2 JP2010085293A JP2010085293A JP5498838B2 JP 5498838 B2 JP5498838 B2 JP 5498838B2 JP 2010085293 A JP2010085293 A JP 2010085293A JP 2010085293 A JP2010085293 A JP 2010085293A JP 5498838 B2 JP5498838 B2 JP 5498838B2
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Japan
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presence information
person
charge
information
call center
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JP2010085293A
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Japanese (ja)
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JP2011217261A (ja
JP2011217261A5 (enExample
Inventor
晃弘 近藤
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Kokusai Denki Electric Inc
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Hitachi Kokusai Electric Inc
Kokusai Denki Electric Inc
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Application filed by Hitachi Kokusai Electric Inc, Kokusai Denki Electric Inc filed Critical Hitachi Kokusai Electric Inc
Priority to JP2010085293A priority Critical patent/JP5498838B2/ja
Publication of JP2011217261A publication Critical patent/JP2011217261A/ja
Publication of JP2011217261A5 publication Critical patent/JP2011217261A5/ja
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Publication of JP5498838B2 publication Critical patent/JP5498838B2/ja
Expired - Fee Related legal-status Critical Current
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JP2010085293A 2010-04-01 2010-04-01 在席情報管理装置 Expired - Fee Related JP5498838B2 (ja)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP2010085293A JP5498838B2 (ja) 2010-04-01 2010-04-01 在席情報管理装置

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP2010085293A JP5498838B2 (ja) 2010-04-01 2010-04-01 在席情報管理装置

Publications (3)

Publication Number Publication Date
JP2011217261A JP2011217261A (ja) 2011-10-27
JP2011217261A5 JP2011217261A5 (enExample) 2013-05-09
JP5498838B2 true JP5498838B2 (ja) 2014-05-21

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Family Applications (1)

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JP2010085293A Expired - Fee Related JP5498838B2 (ja) 2010-04-01 2010-04-01 在席情報管理装置

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JP (1) JP5498838B2 (enExample)

Families Citing this family (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP3174271A4 (en) * 2014-07-22 2017-07-19 Ricoh Company, Ltd. Control system, communication terminal, communication system, control method, and program
JP6493416B2 (ja) 2015-01-15 2019-04-03 株式会社リコー 制御システム、通信端末、通信システム、制御方法、及びプログラム
JP6536068B2 (ja) 2015-02-19 2019-07-03 株式会社リコー 制御システム、通信システム、制御方法、及びプログラム

Family Cites Families (11)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH08335982A (ja) * 1995-06-08 1996-12-17 Fujitsu Ltd 居所管理システム
JPH11155020A (ja) * 1997-11-21 1999-06-08 Hitachi Ltd 情報通信システム
JP3791818B2 (ja) * 1999-01-04 2006-06-28 株式会社日立コミュニケーションテクノロジー コールセンタの中継装置
JP2001156921A (ja) * 1999-11-30 2001-06-08 Mega Chips Corp 内線電話転送システム
JP2004336277A (ja) * 2003-05-06 2004-11-25 All Nippon Airways Co Ltd 電話交換システム
JP2005025665A (ja) * 2003-07-02 2005-01-27 Hitachi Kokusai Electric Inc 顧客アクセス情報通知システム
JP2005109782A (ja) * 2003-09-30 2005-04-21 Fujitsu Fip Corp Ctiサーバ、記録媒体、および電話対応支援システム。
JP4088229B2 (ja) * 2003-09-30 2008-05-21 富士通エフ・アイ・ピー株式会社 電話応対支援システムおよび電話応対支援方法
JP2006229418A (ja) * 2005-02-16 2006-08-31 Nec Corp Ctiマルチサイトシステム
JP5066641B2 (ja) * 2007-09-26 2012-11-07 株式会社野村総合研究所 顧客応対支援装置
JP2009147425A (ja) * 2007-12-11 2009-07-02 Nec Corp 交換機システムおよびそのデータ処理方法、そのコンピュータプログラム、ネットワークシステム

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JP2011217261A (ja) 2011-10-27

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