JP5061700B2 - Automatic transaction equipment - Google Patents

Description

  The present invention relates to an automatic transaction apparatus that prevents a customer from forgetting to remove a transaction medium such as a transaction card or a passbook.

When a conventional automatic transaction apparatus performs a withdrawal transaction and starts communication with a host computer, a display screen for selecting whether or not to display specific information such as weather forecast or breaking news is displayed on the display unit. If the weather forecast is to be displayed when the option to display is displayed, information on the weather forecast is displayed on the display section, and a word indicating that the user has forgotten to take cash or a transaction card is displayed. The customer is watched on the display unit based on the forecast information, and the customer is prompted to confirm the wording on the display screen that warns about forgetting to take the transaction card or passbook (see, for example, Patent Document 1).
Japanese Patent Laid-Open No. 5-298526 (paragraph “0015” -paragraph “0016”, FIG. 4)

However, in the conventional technology described above, the content of the specific information is weather forecast or news, and if the customer already knows the content, the customer does not see the specific information and the display unit displays the specific information. There is a problem in that it is not possible to prevent attention from being forgotten to take a transaction card or a passbook, and as a result, it is impossible to prevent forgetting to take a transaction card or a passbook.
An object of the present invention is to provide means for solving the above problems.

The present invention is used, the number in order to solve the above problems, the automatic transaction apparatus for performing transactions by operation of the customer has a display unit, a storage means for storing contents information comprising a plurality of screens related to education or entertainment The content information is read from the storage means during the idle time of the customer's operation during the transaction, and the screen based on the content information is sequentially displayed on the display unit, and the customer receives the finally discharged transaction medium. After that, the last screen associated with the screen based on the content information before receiving the transaction medium is displayed.

In this way, the present invention displays while switching the screen for education or entertainment according to the screen content, and displays the final screen of the screen content when the customer receives the transaction medium, so that the customer is displayed during the transaction. It is possible to prevent the customer from forgetting to remove the transaction medium, because it is possible to ensure that the customer is surely confirmed with guidance that prompts the user to pay attention to the transaction medium that is displayed together with the screen content. It is done.

  Embodiments of an automatic transaction apparatus according to the present invention will be described below with reference to the drawings.

FIG. 1 is a block diagram showing the configuration of the automatic teller machine according to the first embodiment, and FIG. 2 is an explanatory diagram showing the automatic teller machine according to the first embodiment.
1 and 2, reference numeral 1 denotes an automatic teller machine as an automatic transaction apparatus, which is installed in a branch such as a bank or other financial institution or a convenience store (referred to as a financial institution) or a store such as a sales office. Automatically conducts cash transactions with.

Reference numeral 2 denotes a host computer as a host device installed in a center such as a financial institution, which is connected to an automatic teller machine 1 installed in a store via a communication line such as a dedicated line or a telephone line. We manage customer accounts by holding customer information such as account numbers, their PINs, and account balances.
Reference numeral 3 denotes a main control unit of the automatic teller machine 1, which is connected to the host computer 2 via a communication line, and controls each part in the automatic teller machine 1 to execute transaction processing and the like, and data communication, etc. Also controls.

Reference numeral 4 denotes a storage unit that stores programs executed by the main control unit 3, various data used for the program, processing results by the main control unit 3, etc.
Stores screen content (content information) composed of a plurality of screen data.
The screen content is mainly related to entertainment such as mystery and is assumed to be mystery in this embodiment, and the screen data constituting the screen content is displayed in order on the display input unit 5 during the transaction with the customer. The order code corresponding to the display order is given.

Therefore, when screen content is displayed, screens based on the screen data are sequentially displayed according to the order of the order codes.
In addition, it is assumed that the content of the mystery as screen content is not limited to one type but is plural.
Reference numeral 5 denotes a display input unit, which is installed in front of the automatic teller machine 1 and is composed of a combination of a display unit 6 such as an LCD and an input unit 7 such as a transparent touch panel. In addition to displaying various input screens, screens for prompting customer actions, etc., various input keys are displayed, and the information defined in the input keys can be input by pressing the input keys with a finger from the touch panel. The display unit 6 is configured to display input information.

In addition, the display input unit 5 displays the above-described screen content, and at that time, the screen data constituting the screen content is displayed in order according to the order code to which the screen data is assigned.
Reference numeral 8 denotes a card handling unit as a transaction medium handling unit, as medium information recorded in a magnetic stripe of a transaction card as a transaction medium such as a customer's cash card inserted from the card insertion slot 9 shown in FIG. It has a function of reading and writing card information and a function of printing transaction statement slips.

Reference numeral 10 denotes a passbook handling unit as a transaction medium handling unit, which reads and writes the passbook information as medium information recorded in the magnetic stripe of the passbook as the customer's transaction medium inserted from the passbook insertion slot 11 shown in FIG. In addition to having a function, it has a function of recording transaction contents and the like in a customer's passbook.
Reference numeral 12 denotes a banknote deposit / withdrawal unit, which accepts a banknote inserted by a customer through the banknote deposit / withdrawal port 13 shown in FIG. To deliver to customers.

Reference numeral 14 denotes a coin deposit / withdrawal unit, which accepts coins inserted by a customer through a coin deposit / withdrawal slot 15 shown in FIG. 2, discriminates and counts the coins, and stores the coins to be paid to the customer through the coin deposit / withdrawal slot 15. To deliver to customers.
The effect | action of the structure mentioned above is demonstrated according to the step shown by S using the flowchart which shows the operation | movement of the automatic teller machine of Example 1 shown in FIG.

In the present embodiment, the contents of the screen content are related to the puzzle.
S1, the main control unit 3 of the automatic teller machine 1 displays a transaction selection screen in which various transaction selection buttons such as a withdrawal transaction and a deposit transaction are arranged on the display unit 6 of the display input unit 5.
S2, when the customer presses the withdrawal transaction from the transaction selection screen, the main control unit 3 recognizes the press and displays a screen prompting the display input unit 5 to insert a transaction card.

The customer inserts the transaction card into the card insertion slot 9 of the card handling unit 8 according to the displayed screen.
S3, the main control unit 3 reads out the card information from the transaction card by the card handling unit 8, stores the card information in the storage unit 4, and prompts the display input unit 5 to input a personal identification number or the input A password input screen with a numeric keypad is displayed.

The customer inputs the password according to the password input screen.
S4, the main control unit 3 stores the input personal identification number in the storage unit 4, and the display input unit 5 is provided with a word prompting the input of the withdrawal amount, its input field, a numeric keypad for input, etc. Display the withdrawal amount input screen. The customer inputs the withdrawal amount according to the withdrawal amount input screen.
S5, the main control unit 3 performs communication processing with the host computer 2 for confirming whether or not the withdrawal transaction is possible.

Specifically, the main control unit 3 reads the card information, the password, and the withdrawal amount stored in the storage unit 4, and transmits a customer confirmation request with the card information, the password, and the withdrawal amount to the host computer 2. .
The host computer 2 searches for the customer information held based on the received card information of the customer confirmation request, reads the password number and account balance of the corresponding customer information, and receives the received password number and the read password number. And confirm that both PIN numbers match.

Next, the host computer 2 compares the received withdrawal amount with the read account balance, confirms that the account balance is equal to or greater than the withdrawal amount, and sends a withdrawal transaction permission notification to the automatic teller machine. 1 to send.
Here, FIG. 4 is an example of a display screen when the screen content is a mystery, (a) is a screen based on the screen data of the first order code, (b) is a screen based on the screen data of the second order code. , (C) shows the final screen based on the screen data of the last order code.

  During the communication process in which the customer confirmation request is transmitted to the host computer 2 and the withdrawal transaction permission notification is received, that is, during the idle time during which the customer does not perform an operation such as input for the transaction, the main control unit 3 One of the screen contents stored in the storage unit 4 is randomly extracted and read out, and based on the screen data of the first order code of the screen contents, as shown in FIG. Therefore, the message for encouraging standby and the contents of the mystery are displayed on the display input unit 5.

  S6, upon receiving the withdrawal transaction permission notification, the main control unit 3 continues to display the mysterious content as shown in FIG. 4B based on the screen data to be displayed secondly of the read screen content. A screen is displayed that includes a statement prompting to receive cash and transaction card, transaction statement, cash and transaction card, a statement to display a mysterious answer after receipt of the transaction statement, and the like.

S7, the main control unit 3 discharges the cash for the withdrawal amount stored in the storage unit 4 from the banknote deposit / withdrawal port 13 and the coin deposit / withdrawal port 15, prints the transaction statement by the card handling unit 8, The transaction statement slip and the inserted transaction card are discharged from the card insertion slot 9.
The customer receives the discharged cash, the transaction card, and the transaction statement according to the screen displayed on the display input unit 5.

S8. When the main control unit 3 recognizes that the customer has received cash, a transaction card, and a transaction statement slip by a sensor (not shown), the main control unit 3 displays the last screen data of the read screen content on the display input unit 5 as shown in FIG. As shown in c), the final screen on which the content of the puzzle and the wording indicating the answer are arranged is displayed, and the withdrawal transaction with the customer is terminated.
As described above, in this embodiment, the mystery device is displayed based on the screen content from the time when the automatic teller machine starts the communication process with the host computer until the transaction ends, and the customer makes a transaction. Since a mysterious answer is displayed when a card or cash is received, the customer can keep an eye on the display input section until the transaction is over, thus preventing forgetting to take the transaction card or cash displayed there. The customer can be surely confirmed the prompting word.

Further, since a plurality of contents of the screen content are stored, the customer can be prevented from getting bored with the contents of the screen content and not gazing at the display input section without repeatedly viewing the screen content that has been seen before.
Furthermore, since the screen content is related to entertainment such as a mystery, the effect of increasing the number of transactions due to the attractiveness of the screen content itself can be obtained.

In the first embodiment, the screen content has been described with the mystery hook as an example. However, it is not limited to the mystery hook, but may be a riddle, a four-frame manga, an amorous one, etc. A screen showing the answer is displayed. In the case of a four-frame comic, a screen showing the last frame is displayed on the final screen.
Further, the content of the screen content is not limited to entertainment, but may be content such as a quiz or trivia about culture.

In this embodiment, screen content (content information) composed of a plurality of screen data is stored in the storage unit 4 of the automatic transaction apparatus 1. However, content information is stored in the storage unit 4 in advance. In addition, when the communication processing for confirming whether or not the S5 withdrawal transaction of FIG. 3 is performed with the host computer 2, the content information is transmitted from the host computer 2 and stored in the storage unit 4. Also good.

The block diagram which shows the automatic teller machine of Example 1 Explanatory drawing which shows the automatic teller machine of Example 1 The flowchart which shows operation | movement of the automatic teller machine of Example 1. Display screen example when the screen content is a mystery

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Cash dispenser 2 Host computer 3 Main control part 4 Memory | storage part 5 Display input part 6 Display part 7 Input part 8 Card handling part 9 Card insertion slot 10 Passbook handling part 11 Passbook insertion slot 12 Banknote depositing / withdrawing part 13 Banknote depositing / withdrawing Port 14 Coin Deposit / Withdrawal Department 15 Coin Deposit / Withdrawal Port

Claims (4)

In an automatic transaction apparatus that has a display unit and executes transactions by customer operations,
A storage means for storing contents information comprising a plurality of screens related to education or entertainment,
The content information is read from the storage means during the idle time of the customer's operation during the transaction, the screens based on the content information are sequentially displayed on the display unit, and the customer receives the last discharged transaction medium. An automatic transaction apparatus for displaying a last screen associated with a screen based on the content information before receiving a transaction medium . The automatic transaction apparatus according to claim 1,
An automatic transaction apparatus characterized in that the content information is a mystery and the mystery answer is displayed on the last screen. The automatic transaction apparatus according to claim 1,
An automatic transaction apparatus characterized in that the content information is a riddle, and a riddle answer is displayed on the last screen. The automatic transaction apparatus according to claim 1,
An automatic transaction apparatus, wherein the content information is a multi-frame comic and the last frame is displayed on the last screen.