JPH0850681A - Automatic transaction device - Google Patents

Abstract

PURPOSE:To prevent a user from forgetting to take out a transaction medium by informing the user of the transaction medium corresponding to the transaction before the reception processing. CONSTITUTION:The automatic transaction device recognizes contents of the transaction, the inserted medium, and the medium (a detailed statement and paper money) issued for this transaction. During the processing guide, a picture B01 is displayed on a display device 60. In this picture, the appearance of the automatic transaction device 1 and the vicinity of the entrance/exit of the medium to be discharged are displayed with icons. That is, a card display picture 30A, a detailed statement display picture 40A, and a paper money display picture 70A are displayed in the picture B01 together with guide sentences. When preparation for discharge is completed, a picture B02 of reception guide is displayed. In this picture, the appearance of the automatic transaction device 1 on the display device 60 is not changed but guide sentences are changed. Then, the card, the detailed statement, and paper money are discharged. When the user receives the card, the card display picture 30A is erased.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention allows a user to receive a transaction medium corresponding to a transaction and notify the user prior to the processing, and to start the release of the transaction medium after the user selects the medium. The present invention relates to an automatic transaction device for the purpose of giving awareness to the transaction medium that should be received and preventing forgetting to take it.

[0002]

2. Description of the Related Art FIG. 5 is a flow chart showing a procedure for withdrawing cash using a bank card and a display on a CRT display in a conventional automatic transaction apparatus. In the process started in step S10, the user selects the transaction content in step S11. In this case, cash withdrawal is selected and the card is inserted in step S12. When the personal identification number is input in step S13 and the amount of money is input in step S14, a guidance indicating that the transaction is being processed, which is indicated by A01, is displayed on the display in step S15. This display expresses in text that the character is being processed, for example.

In step S16, a card receiving guide indicated by A02 is displayed on the display, and in step S17, the user receives the card. Next, in step S18, A0
The bill receipt guide shown in 3 is displayed on the display,
In step S19, the user receives the statement slip. Next, in step S20, a bill receiving guide indicated by A04 is displayed on the display, and in step S21, the user receives the bill. The "thank you" display shown at A05 is displayed on the display in step S22, and the transaction processing is ended in step S23.

As described above, the conventional display is a system in which transaction media such as cards, bills, and bills are sequentially received. Therefore, a user who is unfamiliar with the operation of the automatic transaction device can display the first released medium. At the time of receipt, it may be recognized that the transaction has ended, and as a result, there is a problem that the remaining medium may be forgotten. Japanese Unexamined Patent Publication Nos. 59-24377 and 60-2014470 disclose a method of collectively displaying receiving media after the transaction is completed, which is effective as a countermeasure against the above forgetting to take.

[0005]

However, a user who has become accustomed to trading on an automatic machine receives a guidance indicating that processing is in progress on the CRT display after an input operation, and the user is more likely to trade than the display on the CRT display. Since the interest in the outlet of the medium becomes strong, it is not so effective to display the receipt guide of the transaction medium on the CRT display thereafter. Therefore, an object of the present invention is to display and guide the transaction media to be received in a batch at the stage of the in-process guidance display immediately after the input operation in which the user is paying attention to the CRT display. When the user selects the transaction media collectively displayed on the screen one by one by the key operation and starts releasing the transaction media, the C
The purpose is to effectively utilize the receipt guidance on the RT display to prevent forgetting to pick it up, improve the service to users, and improve the operation efficiency of automatic machines.

[0006]

[Means for Solving the Problems] The above-mentioned object is to grasp the transaction medium to be received by the user when the input operation for the transaction content of the user is completed, and display the medium on the display unit prior to the receiving process. This is achieved by adopting an automatic transaction device having a function of collectively displaying all at once and starting the release of the transaction medium after the selection by the user operating the display unit.

[0007]

[Function] When the user pays attention to the CRT display, the receiving medium is guided, and when the user operates the display unit to start releasing the transaction medium, C
It is possible to prevent forgetting to take advantage of the effective use of the RT display.

[0008]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS FIG. 1 shows an external view of an automatic transaction apparatus for carrying out the present invention. The automatic transaction apparatus, which is generally designated by reference numeral 1, is a transaction content currently executing a service on a vertical surface of an upper part of a main body 10. Display unit 20, card entrance / exit 30, passbook /
It has an entrance / exit 40 for statement slips. On the table-shaped horizontal surface of the main body 10, a coin door 50 and a CR with a touch panel
A T display 60 and a bill entrance / exit 70 are provided.
On the front surface of the main body 10, a customer sensor 80 for detecting that the user stands in front of the main body 10 and a foreign matter return port 90 are provided.

FIG. 2 is a block diagram showing the hardware configuration of the automatic transaction apparatus 1, in which the control unit 100 is connected to the host side via the interface unit 110. The magnetic card mechanism 120 has a magnetic card unit 122 for reading / writing the magnetic stripe of a bank card, and an emboss optical reading unit 124 for reading the card emboss. The passbook printing mechanism 130 includes a passbook printing unit 132, a magnetic stripe unit 134 for reading the magnetic stripe of the passbook, and a statement slip issuing unit 136.

The banknote deposit / withdrawal mechanism 140 includes a banknote slot 70.
Coin deposit / withdrawal mechanism 150 for managing deposit / withdrawal of banknotes to / from
Manages the deposit and withdrawal of coins 50. The journal printing mechanism 160 prints the data from the control unit 100.
The customer operation unit 200 has a touch panel 202, a CRT display 204, and a customer sensor 206. In addition to the hardware, internal operation panel 210 and power supply 2
30, the magnetic disk mechanism 220 stores display screen data of a display described later and the like.

FIG. 3 is a flow chart showing the procedure of the first embodiment and the display screen of the display in the case of a cash withdrawal transaction using a card in the automatic transaction device of the present invention.
From the start of the transaction apparatus to the insertion of the card, the input of the personal identification number, and the input of the amount of money, the steps are the same as steps S10 to S14 of the conventional flow of FIG. In this state,
The automatic transaction device keeps track of the content of the transaction, the medium (card in this case) inserted, and the medium (invoice, bill) issued for the transaction.

Therefore, in the in-process guidance in step S50, the screen indicated by B01 is displayed on the display 60. This screen displays the appearance of the automated teller machine 1 and the vicinity of the entrance / exit of the medium to be discharged with an icon. That is, in the screen B01, the card display screen 30A,
The statement slip display screen 40A and the bill display screen 70A are displayed together with the guide text. Therefore, the user can know in advance on the display the type of medium to be discharged and the outlet of the medium to be discharged in this transaction.

When preparation for discharge is completed, B is set in step S51.
Display 02 receipt information. On this screen, the appearance of the automated teller machine 1 on the display 60 does not change, but the text to be guided is different. Then, in step S52, the cards, statement slips, and bills are discharged. When the user receives the card in step S53, the card display screen 30A is erased in step S54. And step S
In the statement slip, bill, and receipt guide screen B03 displayed at 55, the card display is changed to the deleted screen 30B, and the guide text is also changed.

When the user receives the detailed form in step S56, a detailed form display erasing process is executed in step S57. Bill reception guide screen B0 displayed in step S58
4, the screen 30B in which the card display is erased and the screen 40B in which the statement form display is erased are displayed, and the guide text is also changed. From this display, the user knows that the receipt of bills remains. The bill is received in step S59, and the transaction process ends in step S60.

FIG. 4 is a flow chart showing another embodiment of the present invention. From the start of the transaction, select cash withdrawal, insert the card, and enter the PIN and amount
This is the same as steps S10 to S14. In step S70, the in-process guidance screen indicated by C01 is displayed on the display 60. This screen displays the appearance of the automated teller machine 1, the medium to be ejected, and its ejection port. In this case, the card display screen 30C, the statement slip display screen 40C, and the bill display screen 70C appear. The text display informs the processing medium and the medium to be released.

When the preparation for discharging is completed, C is set in step S71.
Switch to the 02 screen. On this screen, the display of the release medium remains as it is, and the text indicates that the release preparation is completed.
At this time, by flushing the display screen of the emission medium or changing the screen color, it is possible to clearly indicate to the user that the process has transitioned from being processed to being ready. In this state, the ejection of the medium is not executed and the selection by the user is awaited. When the user touches the card display screen 30C in step S72, the touch panel detects that fact. When the card is discharged in step S73 and the user receives the card in step S74, step S7
In step 5, the card display screen 30C is erased.

In the screen C02 displayed in step S76, the card display screen 30C is changed to an erasing screen 30D to guide selection of bills and bills. When the statement sheet is selected by the user touching the statement sheet display screen 40C in step S77, the statement sheet is released in step S78. When the user receives the detailed form in step S79, the detailed form display screen is erased in step S80. In step S81, the screen of C04 is displayed to guide the bill receipt selection. In this screen, the card display deletion screen 30D and the statement deletion screen 4
0D appears and only the bill display screen 70C remains. When the banknote display screen 70C is touched in step S82, the banknote is discharged in step S83, the user receives the banknote in step S84, and the transaction ends in step S85.

The method of releasing a transaction medium in response to selection is such that one transaction medium is selected and the next transaction medium is validated after the transaction medium is emitted and received, or a plurality of transaction mediums are selected. It is possible, and when the user selects, the transaction medium is sequentially released.

[0019]

According to the present invention, the transaction medium according to the transaction can be notified to the user prior to the receiving process, and by starting the release according to the user's selection, the transaction medium to be received can be selected. Since you can raise awareness, you can prevent forgetting to take it.

[Brief description of drawings]

[Figure 1] Appearance of an automated teller machine.

FIG. 2 is a hardware configuration of an automatic teller machine.

FIG. 3 is a flowchart showing the processing of the embodiment of the present invention.

FIG. 4 is a flowchart showing the processing of another embodiment of the present invention.

FIG. 5 is a flowchart showing conventional processing.

[Explanation of symbols]

 1 Automatic transaction device 10 Main body 20 Display 30 Card insertion slot 40 Passbook / Details slip entrance / exit 50 Coin entrance / exit 60 CRT display (touch panel) 70 Banknote entrance / exit 80 Customer sensor 90 Foreign matter return opening 100 Control unit 120 Magnetic card mechanism 130 Passbook printing mechanism 140 Banknote Deposit / withdrawal mechanism 150 Coin deposit / withdrawal mechanism 200 Customer operation unit

Claims (2)

[Claims] 1. A means for handling a magnetic card, a means for handling a passbook, a means for depositing / dispensing bills, a means for depositing / dispensing coins, a display means having an input means operated by a customer, and a magnetic disk means, In an automatic transaction device equipped with a control unit for controlling these means, the control unit determines the type of medium to be released by the transaction and the medium receiving means when the input operation for the transaction content is completed. An automatic transaction device characterized by displaying a notice on a display means prior to processing. 2. The control unit, when the input operation for the transaction content is completed, displays the type of medium released by the transaction and the medium receiving means on the display means, and the medium selected by the input means. An automatic transaction device, characterized by executing a release process.