JP2016085509A - Shared-vehicle management apparatus and shared-vehicle management method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a shared-vehicle management apparatus for reducing differences of a usage ratio among stations where shared-vehicles are rented out and returned to, and allowing plural users to use plural shared-vehicles.SOLUTION: A management apparatus includes: storage means for storing information of plural stations where shared-vehicles are rented out and returned to; usage ratio calculation means for calculating a usage ratio at each station; position obtainment means for obtaining information on a present position of a user; usage reception means for receiving a usage request of the user for a shared-vehicle from the user; and incentive provision means for providing a given incentive privilege corresponding to a usage of a shared-vehicle by the user. A value of the provided incentive privilege is proportionately high as the usage ratio is lower at a rent-out station where a user sets the desired station for using a shared-vehicle, and/or as the usage ratio is lower at a station where the user sets the desired station for returning the shared-vehicle after use.SELECTED DRAWING: Figure 1B

Description

  The present invention relates to a shared vehicle management apparatus and a shared vehicle management method for managing a plurality of shared vehicles used by a plurality of users.

  Regarding a shared vehicle operation system in which a plurality of users use a plurality of shared vehicles, when there is a station that satisfies the first desired condition based on the first desired condition input by the user, the vehicle can be used from the station. Thus, when there is no station that satisfies the first desired condition, it is proposed to automatically change at least one condition included in the first desired condition and use the vehicle from a station that is close to the user's request. A use reservation system for a shared vehicle is known (Patent Document 1).

JP 2002-215739 A

  However, in the above-described prior art, a station to be used is set according to a user's request. Therefore, when a plurality of user's desired conditions overlap, the frequency of use of a popular station increases and the frequency of use of a station that is not popular. Therefore, there is a problem that a difference in operating rate occurs between stations.

  The problem to be solved by the present invention is to reduce the difference in operating rate between stations that lend and return shared vehicles in a shared vehicle operation system in which a plurality of users use a plurality of shared vehicles.

  This invention solves the said subject by providing an incentive privilege with respect to the user who utilized the station with a low operation rate.

  According to the present invention, since an incentive privilege is given to a user who uses a station with a low operating rate, the user is encouraged to use a station with a low operating rate, and the difference in operating rate between stations can be reduced. A shared vehicle management apparatus and a shared vehicle management method can be provided.

In a shared vehicle management system provided with a shared vehicle management device concerning an embodiment of the present invention, it is an outline figure showing an example of a method for a user to use a shared vehicle. It is a lineblock diagram of a common vehicle management system provided with a common vehicle management device concerning an embodiment of the present invention. It is a figure which shows the station by which the shared vehicle which the shared vehicle management system of FIG. 1B manages is arrange | positioned. It is a figure which shows an example of the method of calculating a user's walk range. It is a figure for demonstrating a user's walk range. It is a figure for demonstrating the 1st example of the method of notifying a user of the recommendation station of a rental station. It is a figure for demonstrating the 2nd example of the method of notifying a user of the recommendation station of a rental station. It is a figure for demonstrating the 3rd example of the method of notifying a user of the recommendation station of a rental station. It is a figure for demonstrating the 4th example of the method of notifying a user of the recommendation station of a rental station. It is a figure for demonstrating the 5th example of the method of notifying a user of the recommendation station of a rental station. It is a figure for demonstrating an example of the method of notifying a user of the recommendation station of a return station. It is a flowchart which shows the control procedure of the shared vehicle management system of FIG. 1B.

  Hereinafter, a shared vehicle management apparatus according to an embodiment of the present invention will be described based on the drawings. In the present embodiment, the shared vehicle management apparatus will be described using an example in which a shared vehicle management system is applied to a shared vehicle management system in which a plurality of users share a plurality of shared vehicles arranged at a plurality of stations. The car sharing system of the present embodiment is a so-called drop-off type one-way car sharing system that allows a shared vehicle borrowed from one station to be returned to another station. Each station is a place where shared vehicles can be parked, shared vehicles can be rented and returned, and shared vehicles that are not in use can be placed on standby. Car park etc. are mentioned.

  Here, FIG. 1A is a schematic diagram illustrating an example of a method in which a user uses a shared vehicle in the shared vehicle management system 1000 including the shared vehicle management apparatus 100 of the present embodiment. In the shared vehicle management system 1000 according to the present embodiment, the user operates the user terminal device 400X to select a station (rental) from which a shared vehicle is desired to be rented from among a plurality of stations managed by the shared vehicle management device 100. Station) and make a reservation for use of the shared vehicle waiting at the selected rental station.

  For example, in the scene shown in FIG. 1A, when the user selects the station ST1 as a rental station, the shared vehicle V1 waiting at the station ST1 can be reserved for use. In this case, any station may be set as a station (return station) for returning the shared vehicle after use. Alternatively, the user may set this return station at a desired timing after making a use reservation for the shared vehicle. As a result, the user can get on the reserved shared vehicle and use the shared vehicle, and then return the used shared vehicle to the set-up return station, thereby enabling a one-way car sharing system that can be discarded. It can be used.

  On the other hand, in the scene shown in FIG. 1A, when the user selects the station ST2 as a rental station, there is no shared vehicle waiting on the station ST2, so the shared vehicle management apparatus 100 does not currently have the station ST2. Information indicating that there is no available shared vehicle and the shared vehicle cannot be rented from the station ST2 is transmitted to the user terminal device 400X of the user U2.

  The above is the basic configuration of the one-way car sharing system in the present embodiment. In the present embodiment, in such a one-way car sharing system, the shared vehicle management apparatus 100 calculates the operating rate of each station, and uses a station with a low operating rate as a rental station or return station as described above. On the other hand, a predetermined incentive privilege is granted. Thereby, in this embodiment, a user is encouraged to use a station with a low operating rate, and the difference in operating rate between stations can be reduced.

  FIG. 1B is a configuration diagram showing the shared vehicle management system 1000 of the present embodiment. As shown in FIG. 1B, the shared vehicle management system 1000 of this embodiment includes a shared vehicle management device 100 and a plurality of shared vehicles V1 to Vn (hereinafter, collectively referred to as a shared vehicle Vn) used by a plurality of users. In-vehicle devices 200V1 to 200Vn (hereinafter may be collectively referred to as in-vehicle devices 200Vn) and user terminal devices 400X to 400Z (hereinafter referred to as user terminal devices 400X) respectively possessed by a plurality of users. And). The number of in-vehicle devices 200V1 to 200Vn and user terminal devices 400X to 400Z constituting the shared vehicle management system 1000 of the present embodiment is not limited.

  The shared vehicle management device 100, the in-vehicle devices 200V1 to 200Vn, and the user terminal devices 400X to 400Z are each provided with a communication device (20, 220, 420), and exchange information with each other via an electric communication network such as the Internet 300. Is possible. The communication path may be wired or wireless.

  The user terminal device 400X of the present embodiment executes a ROM (Read Only Memory) in which a program applied to the user terminal device 400X according to the present embodiment of the present invention is stored, and the program stored in the ROM. The computer includes a CPU (Central Processing Unit) as an operation circuit that executes each function and a RAM (Random Access Memory) that functions as an accessible storage device. The user terminal device 400X of the present embodiment may be a personal computer, a smart phone, or a PDA (Personal Digital Assistant) or other portable terminal device.

  The user terminal device 400X of the present embodiment communicates with an input device 410 that receives input information such as a usage request for requesting the use of the shared vehicle Vn of a desired rental station by each user, and an external device such as the shared vehicle management device 100. The communication apparatus 420 to perform, the display apparatus 430 for notifying each user of information, and the control apparatus 440 which performs the control process of utilization of the shared vehicle Vn by a user are provided.

  As the input device 410 of the user terminal device 400X, for example, a device such as a touch panel or a joystick arranged on a display screen that can be manually input by the user, or a microphone that can be input by the user's voice is used. it can. Examples of the display device 430 include a display. When a touch panel display is used, the display device 430 can also be used as the input device 410.

  The control device 440 of the present embodiment uses the position acquisition device such as a GPS (Global Positioning System) receiver (not shown) provided in the user terminal device 400X to obtain information on the current position of the user who operates the user terminal device 400X. The acquired current position information is transmitted to the shared vehicle management apparatus 100 via the communication apparatus 420.

  Further, the control device 440 receives input information such as a usage request for requesting the use of the shared vehicle Vn by each user, and transmits the input information to the shared vehicle management device 100 via the communication device 420. Such a use request includes user ID information, user current position information, rental station information set by the user, shared vehicle Vn ID information that the user intends to use, and return station information set by the user. Etc. are included. In addition, the user terminal device 400X of this embodiment receives the information of each station, the information of the shared vehicle Vn of the use candidate in each station, etc. from the shared vehicle management apparatus 100 as needed. Further, in the present embodiment, the return station may be set at the timing when the use request is transmitted as described above, or after the use request for the shared vehicle Vn is transmitted, a desired vehicle that is using the shared vehicle Vn is used. It may be done at the timing.

  In addition, in the present embodiment, the user terminal device 400X may function as a navigation device for guiding the travel route of the shared vehicle Vn to the user. In this case, the user terminal device 400X stores map information in a ROM or the like provided in the user terminal device 400X in advance, for example, and the display device 430 shares the map information and is currently used by the user. The current position of the vehicle Vn and the position of the return station set by the user can be displayed, and the travel route from the current position of the shared vehicle Vn to the return station can be guided.

  The in-vehicle device 200Vn of this embodiment includes a GPS receiver 210 that detects the current position of each shared vehicle Vn, a communication device 220 that communicates with an external device such as the shared vehicle management device 100, and use of the shared vehicle Vn by a user. And a control device 230 that executes the control process.

  In the present embodiment, the control device 230 uses the authentication device (not shown) provided in the in-vehicle device 200Vn to match the user who has boarded the shared vehicle Vn with the user who made a use reservation for the shared vehicle Vn. Authenticates whether or not to perform user authentication. For example, the control device 230 uses a device capable of NFC (Near Field Communication) communication as the authentication device, reads the user ID information from the user terminal device 400X owned by the user, a membership card, etc., and further communicates. The shared vehicle management device 100 is accessed via the device 220, reservation information of the shared vehicle Vn is acquired, and user authentication of a user who gets on the shared vehicle Vn is performed.

  In addition, the control device 230 transmits information on the current position acquired using the GPS receiver 210 to the shared vehicle management device 100 via the communication device 220.

  Furthermore, the control device 230 notifies the user of information transmitted from the shared vehicle management device 100 using a display or a speaker (not shown). In the present embodiment, for example, when the user sets a rental station or a return station, the control device 230 receives information on a station with a relatively low operation rate from the shared vehicle management device 100 and notifies the user of the information. To do.

  In the present embodiment, the in-vehicle device 200Vn functions as a navigation device for guiding a travel route from the current position of the shared vehicle Vn to the return station, similar to the user terminal device 400X described above. Also good.

  The shared vehicle management apparatus 100 according to the present embodiment functions as a server of the shared vehicle management system 1000, and executes a control process for managing and managing the car sharing system, an in-vehicle device 200Vn, and a user terminal device 400X. A communication device 20 that can communicate with each other, and a database 30 that stores information received by the communication device 20, information on each shared vehicle Vn, information on each station, and the like are provided.

  In the present embodiment, the control device 10 stores information received from each user terminal device 400X and each in-vehicle device 200Vn via the communication device 20 in the database 30 as appropriate. And the control apparatus 10 manages the utilization and return of the shared vehicle Vn by a user based on the information received by the communication apparatus 20 and the information stored in the database 30 by each function described later.

  For example, in this embodiment, as shown in FIG. 2, a plurality of stations indicated by circles are provided in a predetermined use area (area indicated by a broken line in FIG. 2) on the map, and the user is station ST1. In a situation where the borrowed shared vehicle Vn is used and then the shared vehicle Vn is returned to the station ST2, the control device 10 can manage the use and return of the shared vehicle Vn by the user. In the example shown in FIG. 2, the stations are arranged so that the distances between adjacent stations are equal, but the arrangement is not limited to this.

  Further, every time each user uses the shared vehicle Vn, the control device 10 stores and accumulates information relating to the use as a use history in the database 30, and based on this use history, the operating rate of each station. Is calculated. A method for calculating the operating rate of the station will be described later.

  And the control apparatus 10 gives an incentive privilege with respect to the user who utilized the station with a low operation rate based on the calculated operation rate of each station. Here, the incentive privilege is not particularly limited, and examples thereof include points that can be used in a car sharing system and other services, discount coupons, special coupons, and cash vouchers. Or you may make it the control apparatus 10 cash back a part of usage fee of a car sharing system to a user as an incentive privilege. Moreover, you may make it the control apparatus 10 provide goods, such as novelty goods, to a user as an incentive privilege.

  In the present embodiment, for example, the control device 10 transmits information on a station with a low operating rate (hereinafter referred to as a low operating rate station) to the user terminal device 400X or the in-vehicle device 200Vn by the communication device 20 to notify the user. . And the control apparatus 10 gives the incentive privilege mentioned above with respect to the user who utilized the station whose operation rate is below a predetermined value as a rental station or a return station. In this case, the control apparatus 10 can make the incentive privilege given to the user more valuable as the operating rate of the station used by the user is lower.

  Further, in the present embodiment, when the user selects a rental station from among the low operation rate stations, if a low operation rate station that is farther from the user's current location is selected, the user's current location The longer the distance to the low availability station, the higher the value of the incentive privilege granted to the user.

  According to the present embodiment, the control device 10 gives an incentive privilege to a user who uses a low operating rate station, thereby prompting the use of the low operating rate station and reducing the operating rate difference between the stations. it can.

  In the conventional one-way car sharing system, the stations used by the user are set according to the user's wishes, so the use is concentrated on popular stations, and the following problems occur. . That is, in a station that is popular as a rental station, the shared vehicle Vn is frequently rented out, so that the number of shared vehicles Vn on standby in a rentable state decreases, and it is difficult for the user to reserve the shared vehicle Vn of the station. There's a problem. On the other hand, in a station that is popular as a return station, there are many shared vehicles Vn that are returned, so there is less space for newly returning the shared vehicle Vn, and it is difficult for the user to return the shared vehicle Vn to the station. is there.

  On the other hand, according to the present embodiment, it is possible to prevent the rental stations and return stations set by the user from concentrating on a specific station, and each user can use the station when requesting the use of the shared vehicle Vn. As a result, the convenience of the car sharing system can be improved.

  The database 30 of the shared vehicle management apparatus 100 according to the present embodiment stores shared vehicle information 31, station information 32, a usage request 33 received from a user, map information 34, and usage history information 35. In the example shown in FIG. 1B, an example in which only one database 30 is provided is shown. However, in the shared vehicle management apparatus 100 according to the present embodiment, a plurality of databases 30 are provided, and the shared vehicle information 31, The station information 32, the usage request 33, the map information 34, and the usage history information 35 may be stored separately.

  Here, the shared vehicle information 31 is information on each shared vehicle Vn, and the station information 32 is information on each station.

  The usage request 33 is input information input by each user using the user terminal device 400X. The usage request 33 includes the user ID information, the user's current location information, and the rental station information set by the user. ID information of the shared vehicle Vn that the user intends to use, information on the return station set by the user, and the like are included.

  The usage history information 35 includes usage history information of the shared vehicle Vn by the user. Information on the usage history of the shared vehicle Vn by the user includes, for example, information on the number of times the shared vehicle Vn has been used by the user, information on the average usage time of the shared vehicle Vn by the user, and when using the shared vehicle Vn. For example, information on a moving distance and a moving time of the user on foot is given. Specifically, the information on the travel distance and travel time is information on the travel distance and travel time when the user travels from the point where the request for using the shared vehicle Vn is transmitted to the rental station set in the use request. Indicates.

  The usage history information 35 also includes information on the usage history of each station. For example, information on the date and time used as a rental station or return station by each user, or the shared vehicle Vn waiting for each hour. This includes information on the number of vehicles (or information on empty spaces in which the shared vehicle Vn can be parked and stopped for each hour).

  As shown in FIG. 1B, the control device 10 of the shared vehicle management device 100 of the present embodiment includes a ROM (Read Only Memory) 12 in which a program for executing a process for managing and operating the car sharing system is stored. By executing a program stored in the ROM 12, a CPU (Central Processing Unit) 11 as an operation circuit that functions as the shared vehicle management device 100 and a RAM (Random Access Memory) 13 that functions as an accessible storage device are provided. Prepare.

  The control device 10 of the shared vehicle management apparatus 100 realizes an operation rate calculation function, a walking range calculation function, a notification function, a use reception function, an incentive provision function, and a return reception function. The control device 10 of the shared vehicle management apparatus 100 according to the present embodiment is a computer that realizes each function by cooperation of software for realizing the above function and the above-described hardware.

  Below, each function which control device 10 of common vehicle management device 100 realizes is explained, respectively.

  First, the operation rate calculation function executed by the control device 10 of the present embodiment will be described. The control device 10 calculates the above-described operating rate for each station by the operating rate calculation function. That is, every time each user uses the shared vehicle Vn, the control device 10 stores and accumulates information relating to the use in the database 30 as a use history, and rents out each station based on this use history. The operation rate as a station and the operation rate as a return station are calculated.

  For example, when calculating the operation rate as a rental station for a certain station, the control device 10 has a high ratio of time during which all the shared vehicles Vn are waiting in the station in a predetermined time. The lower the operating rate, the lower the operating rate. That is, there is at least one space where the station can make the shared vehicle Vn stand by, and the longer the full vehicle state where the shared vehicle Vn is waiting in the entire space, the longer the shared vehicle Vn is used from the station. It is considered that there are few users, and in this case, the station has a low operating rate as a rental station.

  In addition, when the control device 10 calculates the operation rate as a return station for a certain station, the higher the ratio of the time during which the shared vehicle Vn is not parked or stopped in a predetermined time, the higher the ratio Calculate the operating rate low. That is, there is at least one space where the shared vehicle Vn can be parked and stopped at the station, and the longer the empty state where the shared vehicle Vn is not parked in any of the spaces, the longer the station is used. It is considered that there are few users who return the shared vehicle Vn. In this case, the station sets the operation rate as a return station to a low value.

  In this embodiment, the control apparatus 10 extracts the low operation rate station whose operation rate is below a predetermined value based on the calculated operation rate. Note that the extracted information on the low operation rate station is notified to the user by a notification function of the control device 10 described later.

  Subsequently, a walking range calculation function executed by the control device 10 of the present embodiment will be described. The control device 10 refers to the usage history information 35 stored in the database 30 by the walking range calculation function, and calculates the walking range that the user moves on foot when using the shared vehicle Vn. As the walking range to be calculated, for example, when the user has used the shared vehicle Vn in the past, when the user moves on foot from the point where the usage request for the shared vehicle Vn is transmitted to the rental station set in the usage request. The average value of the movement distance and the average value of the movement time are mentioned.

  Here, FIG. 3A is a diagram illustrating an example of a method for calculating the walking range based on the usage history information 35 regarding a certain user. In FIG. 3A, the history information when a certain user uses the shared vehicle Vn three times, specifically, from the point where the usage request for the shared vehicle Vn is transmitted for each usage of the shared vehicle Vn, Information on the movement distance, movement time, and movement speed when moving to the set rental station is shown in 1-3. In the present embodiment, for example, the control device 10 calculates the average value of the moving distance and the average value of the moving time as a walking range.

  Here, when calculating the walking range, for example, as shown in FIG. 3A, the history (No. 3 shown in FIG. 3A) in which the moving speed is equal to or higher than the predetermined speed is excluded from the user history information. It is preferable to calculate the average value. That is, when the moving speed is too high when moving from the point where the use request for the shared vehicle Vn is transmitted to the rental station set in the use request, the user is not on foot but on a vehicle such as a train or a bus. Since it is considered that the user has moved, by calculating the walking range by excluding history information when the moving speed is too fast, the user can calculate the walking range appropriately based on the history of the user actually walking Become. The predetermined speed may be a value that can determine whether or not the user has moved on foot. For example, a value of about 4 to 6 km / h can be set. In the example shown in FIG. No. 3 history is excluded. Based on the history of 1 and 2, the travel distance average value (130 m) and travel time average value (2.25 min) were calculated.

  In the present embodiment, the control device 10 uses the walking range calculated in this way, and when the user uses a low operation rate station existing at a position beyond the walking range from the current position, the control device 10 walks from the current position. Compared with the case where a low operation rate station within the range is used, the incentive privilege granted to the user can be made more valuable. As a result, in this embodiment, the user is prompted to select a low operation rate station from a wider range, and the operation rate is particularly likely to be low (for example, at a location away from a railway station or commercial facility). In addition, the use of a station that is difficult for a user to use is promoted, and the difference in operating rate between stations can be further reduced.

  In this embodiment, each user may be classified into levels according to the above-described walking range. For example, when the moving distance of the user is calculated as the walking range, as shown in FIG. 3B, the user whose walking range is 1 to 70 m is level 1, the user whose walking range is 71 to 150 m is level 2, and the walking range is Users with 151 to 350 m can be classified as level 3, users with a walking range of 351 to 550 m can be classified as level 4, and users with a walking range of 551 m or more can be classified as level 5. Alternatively, when the user's travel time is calculated as a walking range, the level may be divided according to the user's travel time. Thus, when each user is classified into levels, the higher the level of the user, the higher the incentive privilege granted to the user may be. This encourages the user to aim for a higher level walking range, and can prompt the user to select a low availability station from a wider range.

  Next, a notification function executed by the control device 10 according to the present embodiment will be described. The control device 10 transmits, from the communication device 20 to the user terminal device 400X, information on the low operation rate station extracted by the above-described operation rate calculation function, information on the walking range calculated by the above-described walking range calculation function, and the like. Or transmitted to the in-vehicle device 200Vn to notify the user.

  In the present embodiment, the information on the low operation rate station transmitted from the control device 10 is displayed on the user terminal device 400X, for example, as shown in FIG. In the example shown in FIG. 4, a map showing the vicinity of the current position of the user is displayed on the user terminal device 400X, and the position of the low availability station existing around the current position of the user on the map is the first recommended station. As white stars.

  Moreover, the information on the walking range transmitted from the control device 10 is displayed on the user terminal device 400X, for example, as illustrated in FIGS. In FIG. 5A, in a scene where the user is a level 5 user shown in FIG. 3B described above, a circle having a radius of 750 m centered on the current position of the user is displayed as a walking range on the map displayed on the user terminal device 400X. An example is shown. In FIG. 5A, the low availability station existing within the walking range of level 5 is displayed as a black star as the first recommended station, and the low availability station existing outside the walking range of level 5 is indicated as the second recommended station. As white stars. In the present embodiment, the control device 10 provides a higher-value incentive benefit when the user uses the second recommended station by the incentive provision function described later, compared to when the user uses the first recommended station. Grant to the user.

  Similarly, FIG. 5B shows a scene where the user is a level 3 user as described above. In the scene shown in FIG. 5B, a low availability station that exists within the walking range of level 3 (a circle with a radius of 350 m) is displayed as a first recommended station with a black star, and is outside the walking range of level 3. The low availability station is indicated by a white star as the second recommended station. In FIG. 5B, not only the walking range of level 3 but also the walking range of level 5 is displayed in a superimposed manner as a reference.

  Similarly, FIG. 5C shows a scene where the user is a level 1 user as described above. In the scene shown in FIG. 5C, a low availability station that exists within the walking range of level 1 (a circle of 70 m radius) is displayed as a first recommended station with a black star, and is outside the walking range of level 1. The low availability station is indicated by a white star as the second recommended station. In FIG. 5C, not only the walking range at level 1 but also the walking range at level 3 and the walking range at level 5 are displayed in a superimposed manner as a reference.

  In the example described above, an example in which the shape of the walking range is a circle is shown, but the shape of the walking range is not particularly limited. When the user intends to make a reservation for the use of the shared vehicle Vn, information on a return station for returning the shared vehicle Vn to be used or information on a destination to which the shared vehicle Vn is headed after being returned is input to the user terminal device 400X. For example, as shown in FIG. 5D, the walking range may be extended in the direction of the user's destination or the like.

  In addition, when the user intends to make a use reservation for the shared vehicle Vn, the control device 10 provides information on a return station for returning the shared vehicle Vn to be used and information on a destination to which the shared vehicle Vn is headed after returning the user vehicle. For example, as shown in FIG. 6, information about a return station or a recommended station existing in the vicinity of the destination may be displayed. In this case, the user can set or change the return station by selecting the recommended station displayed as shown in FIG. In the example illustrated in FIG. 6, in the scene where the user is the level 1 user described above, a low availability station that exists within the walking range of level 1 (the circle range with a radius of 70 m) is black as the first recommended station. A low availability station that is outside the walking range of Level 1 is indicated by a white star as a second recommended station.

  Further, in the present embodiment, the control device 10 communicates with each in-vehicle device 200Vn and each user terminal device 400X by a notification function, and notifies the user that the use reservation of the shared vehicle Vn has been completed. Also notify the information that the return of Vn is completed.

  Next, the use acceptance function executed by the control device 10 of the present embodiment will be described. The control device 10 acquires the above-described usage request from the user terminal device 400 </ b> X by the usage reception function, and stores the acquired usage request information in the database 30 as the usage request 33. The usage request acquired by the control device 10 includes the user ID information, the user current position information, the rental station information set by the user, the ID information of the shared vehicle Vn to be used by the user, and the user setting. The information of the return station that was made is included.

  In the present embodiment, even if the shared vehicle Vn is on standby at the station, the driving energy of the shared vehicle Vn (gasoline is used for a gasoline vehicle driven by an internal combustion engine, etc. In the case where the remaining amount of the battery is equal to or less than a predetermined threshold, the control device 10 may not accept the use request for the shared vehicle Vn from the user. An arbitrary value may be set as the predetermined threshold, but can be appropriately set according to, for example, an average value of consumption of driving energy per predetermined period based on the past use record of the shared vehicle Vn.

  Subsequently, an incentive provision function executed by the control device 10 of the present embodiment will be described. In this embodiment, an incentive privilege is given to the user who used the station with a low operation rate by the incentive provision function. In the present embodiment, the control device 10 may give a higher-value incentive privilege to the user as the operating rate of the station used by the user is lower. In addition, when the user uses the second recommended station shown in FIGS. 5A to 5D, the control device 10 gives a higher value incentive benefit to the user as compared to the case where the first recommended station is used. You may make it provide.

  Next, the return acceptance function executed by the control device 10 of the present embodiment will be described. The return acceptance function of the control device 10 is a function for accepting a return of the shared vehicle Vn in response to a return request for the shared vehicle Vn transmitted by the user via the in-vehicle device 200Vn or the user terminal device 400X.

  For example, as shown in FIG. 1A, when the return station of the shared vehicle V2 is set to the station ST2, the user U1 operates the in-vehicle device 200V2 after stopping the shared vehicle V2 at the station ST2. By transmitting a return request to the shared vehicle management device 100, the control device 10 can accept the return of the shared vehicle V2.

  Note that the return request transmitted by the user includes the ID information and current position information of the shared vehicle Vn used by the user, and the control device 10 includes the ID information of the shared vehicle Vn included in the received return request. Based on the usage request 33 stored in the database 30, information corresponding to the ID information of the shared vehicle Vn is read, and it is determined whether or not the shared vehicle Vn is located at a preset return station. When it is determined that the shared vehicle Vn is located at the return station, the shared vehicle Vn is processed as being correctly returned.

  In the present embodiment, the management operation of the car sharing system is performed by each function realized by the control device 10 of the shared vehicle management device 100 as described above.

  According to the present embodiment, the control device 10 of the shared vehicle management apparatus 100 calculates the operating rate of each station and gives an incentive privilege to a user who uses a station with a low calculated operating rate. The user is prompted to use a station with a low operating rate, and as a result, the difference in operating rate between stations can be reduced.

  Next, an operation example of this embodiment will be described. FIG. 7 is a flowchart showing a control procedure of the car sharing system by the shared vehicle management apparatus 100 of the present embodiment. The flowchart shown in FIG. 7 is a control until one user transmits a use request to use one shared vehicle Vn, uses the shared vehicle Vn, and returns the shared vehicle Vn to the return station. The procedure is shown.

  First, in step S1, the control device 10 of the shared vehicle management apparatus 100 transmits station information to the user terminal device 400X of the user through the communication device 20. Examples of the station information transmitted by the control device 10 include information on stations around the current position of the user and information on stations around the point input by the user operating the user terminal device 400X. The station information transmitted by the control device 10 includes the recommended station information described above. Although the timing which the control apparatus 10 transmits the information of a station is not restrict | limited in particular, For example, the timing which the user desired by operating the user terminal device 400X is mentioned.

  In step S2, the control device 10 of the shared vehicle management device 100 determines whether or not a usage request has been transmitted from the user via the user terminal device 400X. The usage request includes the user ID information, the user's current location information, the rental station information set by the user, the ID of the shared vehicle Vn that the user intends to use, and the return station information set by the user. Etc. are included. If it is determined in step S2 that the use request has been transmitted, the process proceeds to step S3. On the other hand, if it is determined in step S2 that the use request has not been transmitted, the process waits in step S2.

  In step S <b> 3, the control device 10 receives the use request transmitted from the user terminal device 400 </ b> X of the user and stores it in the database 30.

  In step S4, the control device 10 specifies the return station selected by the user with reference to the use request received in step S3, and the information on recommended stations existing around the specified return station is transmitted by the communication device 20. It transmits to the user terminal device 400X of the user.

  In step S5, the control device 10 determines whether or not the user has operated the user terminal device 400X to change the return station. That is, the control device 10 determines whether or not the user has performed an operation of changing the return station according to the recommended station information transmitted in step S4 described above. If it is determined in step S5 that an operation for changing the return station has not been performed, the process proceeds to step S6. On the other hand, when it is determined in step S5 that an operation to change the return station has been performed, the process proceeds to step S13, and in step S13, the control device 10 performs a process of changing the return station of the user.

  In step S6, the control device 10 determines whether or not a return request for returning the shared vehicle Vn is transmitted from the user. The return request transmitted by the user includes the user ID information and the ID information and position information of the shared vehicle Vn used by the user. And when it determines with the return request having been transmitted in step S6, it progresses to step S7. On the other hand, if it is determined in step S6 that the return request has not been transmitted, the process waits in step S6.

  If it is determined in step S6 that a return request has been transmitted, the process proceeds to step S7. In step S7, the control device 10 receives the return request transmitted from the user in step S5.

  In step S8, the control device 10 determines that the shared vehicle Vn to be returned by the user is returned to the shared vehicle Vn based on the return request received in step S6 and the information on the usage request 33 stored in the database 30. Check whether it is located at the return station set in the above.

  In step S9, the control device 10 determines the ID information of the shared vehicle Vn that is about to be returned by the user based on the return request received in step S7 and the information on the use request 33 stored in the database 30, and the user. It is confirmed whether or not the ID information of the shared vehicle Vn included in the use request transmitted by is coincident.

  In step S10, the control device 10 determines whether or not the return process can be completed for the shared vehicle Vn that is about to be returned by the user. Specifically, based on the information confirmed in step S8 and step S9, the control device 10 matches the position of the return station where the current position is set for the shared vehicle Vn to be returned by the user. When it is determined that the ID information matches the ID information of the shared vehicle Vn included in the use request transmitted by the user, it is determined that the return process of the shared vehicle Vn can be completed. And when it determines with the return process of the shared vehicle Vn being able to be completed in step S10, it progresses to step S11. On the other hand, if it is determined in step S10 that the return process for the shared vehicle Vn cannot be completed, the process proceeds to step S14, the return process for the shared vehicle Vn is interrupted, and the process returns to step S6 described above.

  In step S10, when it is determined that the return process of the shared vehicle Vn can be completed, the process proceeds to step S11, and in step S11, the control device 10 completes the return process of the shared vehicle Vn and prompts the user. On the other hand, the usage fee for the shared vehicle Vn is charged, for example, by a method such as withdrawing a credit card.

  In step S12, the control apparatus 10 performs the incentive privilege provision process which provides an incentive privilege with respect to a user according to the station which the user utilized. Specifically, when the user uses the recommended station described above as a rental station or a return station, the control device 10 determines the operation rate of the recommended station, the position of the recommended station (the station used by the user 5A to 5D and 6, which one of the first recommended station and the second recommended station shown in FIGS.

  Since the embodiment of the shared vehicle management system according to the present invention is configured and operates as described above, the following effects can be obtained.

  [1] In the present embodiment, the control device 10 of the shared vehicle management apparatus 100 calculates the operating rate of each station and gives an incentive privilege to the user according to the operating rate of the station used by the user. As a result, the user is encouraged to use a station with a low operating rate, and as a result, the difference in operating rate between stations can be reduced.

  [2] In the present embodiment, the control device 10 of the shared vehicle management device 100 gives an incentive privilege only to a user who uses a station whose operating rate is a predetermined value or less. This prompts the user and more appropriately reduces the difference in operating rate between stations.

  [3] In the present embodiment, the control device 10 of the shared vehicle management apparatus 100 operates the lending station as the ratio of the time during which the shared vehicle Vn is full within a predetermined time in the lending station increases. Since the rate is calculated to be low, it is possible to appropriately extract stations with low usage frequency by the user.

  [4] In the present embodiment, the control device 10 of the shared vehicle management device 100 increases the proportion of time that the shared vehicle Vn in the return station is in an empty state in which the shared vehicle Vn is not parked or stopped. Since the operation rate of the return station is calculated to be low, it is possible to appropriately extract stations with low usage frequency by the user.

  [5] In the present embodiment, the control device 10 of the shared vehicle management device 100 calculates a walking range where the user moves on foot to rent the shared vehicle Vn, and the position where the user exceeds the walking range from the current position. When a station that exists in is used, a higher-value incentive privilege is given to the user. As a result, the user is prompted to select a station from a wider range, the use of the station whose operating rate is likely to be particularly low is promoted, and the difference in operating rate between the stations can be reduced more appropriately.

  [6] In the present embodiment, the control device 10 of the shared vehicle management apparatus 100 moves from the point where the use request is transmitted when the user uses the past shared vehicle Vn to the rental station set in the use request. The average value of the movement distance or the movement time at the time is calculated, and the walking range is calculated according to the calculated average value. In this case, the control device 10 particularly calculates the average value of the travel distance based on the use history of the user moving at a predetermined speed or less from the point where the use request is transmitted to the rental station set by the use request. calculate. Accordingly, the walking range is appropriately calculated based on the history of the user actually moving on foot, and an incentive privilege is given to the user according to the calculated walking range. More appropriately, it can prompt the user to select a station from a wide range.

  [7] In the present embodiment, since the use request is accepted only for the common vehicle Vn in which the remaining amount of driving energy exceeds a predetermined threshold, the common vehicle having a small remaining amount of driving energy and a short cruising distance Lending of Vn is prevented, the user does not run out of driving energy while using the shared vehicle Vn, and the convenience of the car sharing system is improved.

  [8] When the shared vehicle management method of the present embodiment is executed, the above-described operations and effects are achieved.

  As mentioned above, although embodiment of this invention was described, these embodiment was described in order to make an understanding of this invention easy, and was not described in order to limit this invention. Therefore, each element disclosed in the above embodiment is intended to include all design changes and equivalents belonging to the technical scope of the present invention.

  In the embodiment described above, the control device 10 of the shared vehicle management apparatus 100 includes the shared vehicle management in the operation rate calculation means, position acquisition means, use reception means, incentive provision means, walking range calculation means, and determination means of the present invention. The database 30 of the apparatus 100 corresponds to the first storage unit and the second storage unit of the present invention, respectively.

DESCRIPTION OF SYMBOLS 1000 ... Shared vehicle management system 100 ... Shared vehicle management apparatus 10 ... Control apparatus 20 ... Communication apparatus 30 ... Database V1-Vn ... Shared vehicle 200V1-200Vn ... In-vehicle apparatus 300 ... Internet 400X-400Z ... User terminal device

Claims (9)

A shared vehicle management apparatus for managing a plurality of shared vehicles shared by a plurality of users,
First storage means for storing information of a plurality of stations capable of renting and returning the shared vehicle;
An operating rate calculating means for calculating the operating rate of each station;
Position acquisition means for acquiring information on the current position of the user;
Usage acceptance means for accepting a usage request for the shared vehicle from the user;
Incentive provision means capable of giving a predetermined incentive privilege to the user according to the use of the shared vehicle by the user,
The incentive granting unit is set as a station for the user to return the shared vehicle after use as the operating rate of the rental station set as a station that the user desires to use the shared vehicle is lower. The shared vehicle management device that gives a higher-value incentive privilege to the user as the operating rate of the return station is lower.   The shared vehicle management apparatus according to claim 1, wherein the incentive granting unit grants the incentive privilege only when the user uses a station having the operation rate equal to or lower than a predetermined value.   The said operation rate calculation means calculates the said operation rate of the said rental station low, so that the ratio of the time when the said shared vehicle in the predetermined station in the predetermined time is a full state is high. The common vehicle management apparatus described in 1.   The operating rate calculation means calculates the operating rate of the return station to be lower as the ratio of the empty time in which the shared vehicle is not parked or stopped within a predetermined time is higher in the return station. The shared vehicle management apparatus as described in any one of Claims 1-3. Second storage means for storing use history information of each station by the plurality of users;
According to the usage history, further comprising a walking range calculation means for calculating, for each user, a walking range in which the user moves on foot to rent the shared vehicle,
The incentive granting unit grants a higher-value incentive privilege to the user when the user uses the station that is present at a position beyond the walking range from the current position of the user. The shared vehicle management apparatus as described in any one of Claims 1-4.   The walking range calculation means refers to the usage history, and when the user has used the shared vehicle in the past, the point where the usage request is transmitted to the rental station set in the usage request. The shared vehicle management apparatus according to claim 5, wherein an average value of a movement distance or a movement time is calculated, and the walking range is calculated according to the calculated average value.   The walking range calculation means calculates an average value of the moving distance based only on a use history in which the user has moved at a predetermined speed or less from a point where the use request is transmitted to a rental station set in the use request. The shared vehicle management apparatus according to claim 6 to calculate. It further comprises determination means for acquiring information on the remaining driving energy of the shared vehicle used by the user and determining whether the remaining driving energy is equal to or greater than a predetermined threshold.
The shared vehicle management apparatus according to any one of claims 1 to 7, wherein the usage reception unit receives a usage request only for a shared vehicle for which the remaining driving energy is determined to be equal to or greater than a predetermined threshold. A shared vehicle management method in which a computer that manages a plurality of shared vehicles shared by a plurality of users performs the following steps:
Storing information of a plurality of stations capable of renting and returning the shared vehicle;
Calculating the operating rate of each station;
Obtaining information on the current location of the user;
Receiving a request for using the shared vehicle from the user;
According to the use of the shared vehicle by the user, a step of giving a predetermined incentive privilege to the user,
In the step of granting the incentive privilege, for the user to return the shared vehicle after using the shared vehicle as the operating rate of the lending station set as a station where the user wants to use the shared vehicle is low. The shared vehicle management method of giving a higher-value incentive privilege to the user as the operating rate of the return station set as a station is lower.

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