JP7223665B2 - ACTION PLAN GENERATION DEVICE, ACTION PLAN GENERATION METHOD, AND PROGRAM - Google Patents

Description

The present invention relates to an action plan generation device, an action plan generation method, and a program.

Conventionally, there has been disclosed a technique of renting out a vehicle used for a car sharing service in accordance with a user's reservation (see, for example, Patent Document 1).

Japanese Patent Application Laid-Open No. 2010-237980

In addition to users who voluntarily use the car-sharing service, the car-sharing service provider provides a car-sharing service to passive users who use the car-sharing service when the method of using the car-sharing service is presented. There was a case where I wanted to encourage the use of sharing services. However, with the conventional technology, it has been difficult to encourage the use of car sharing services.

The present invention has been made in consideration of such circumstances, and one of its objects is to provide an action plan generation device, an action plan generation method, and a program that can encourage the use of a car sharing service. .

The action plan generating device, action plan generating method, and program according to the present invention employ the following configurations.
(1) An action plan generating device according to one aspect of the present invention stores vehicle information related to a plurality of vehicles used in a vehicle rental service, and preference information indicating preferences of users who have visited commercial facilities where the vehicles stand by. an acquisition unit for acquiring; a vehicle selection unit for selecting at least one vehicle from the plurality of vehicles based on the vehicle information and the preference information acquired by the acquisition unit; An action plan generating unit that generates an action plan of the user using the vehicle; and a providing unit that provides the user with information indicating the action plan generated by the action plan generating unit. be.

A mode of (2) is that the action plan generating device according to the mode of (1) further includes a determination unit that determines whether the vehicle selected by the vehicle selection unit is available for rent, and The plan generation unit generates the action plan when the determination unit determines that the vehicle can be rented.

Aspect (3) is the action plan generating device according to aspect (2) above, wherein the providing unit further uses the information indicating one or more of the vehicles determined to be rentable by the determination unit. The acquisition unit further acquires details of the operation performed by the user, and the action plan generation unit uses the vehicle according to the details of the operation acquired by the acquisition unit It generates the action plan.

The aspect of (4) is that the action plan generating device according to the aspect of (3) above determines that the vehicle corresponding to the content of the operation acquired by the acquisition unit is more likely than other vehicles to provide the vehicle rental service. A calculation unit is further provided for calculating the use of the vehicle rental service by the user at a lower price as the vehicle is less likely to be used in the vehicle rental service.

In the aspect of (5), the action plan generation device according to any one of the above aspects (1) to (4) is generated by the action plan generation unit for the navigation device provided in the vehicle that has been decided to be rented. It further comprises an output unit for outputting information indicating the action plan.

An aspect of (6) is the action plan generating device according to any one of aspects (1) to (5) above, wherein the acquisition unit further acquires position information indicating the position of the vehicle being rented, The action plan generation unit further generates an additional action plan including stop-off points existing around the position indicated by the position information based on the information acquired by the acquisition unit, and Determining whether the user has visited the stop-off point based on the additional action plan and the position information acquired by the acquisition unit, and determining that the user has visited the stop-off point A calculation unit is further provided for calculating a usage fee associated with the use of the vehicle rental service by the user at a lower rate than when it is determined that the user did not visit the stop-off point.

(7) In another aspect of the action plan generation method of the present invention, a computer indicates vehicle information related to a plurality of vehicles used in a vehicle rental service and preferences of users who have visited commercial facilities where the vehicles stand by. preference information is acquired, at least one vehicle is selected from the plurality of vehicles based on the acquired vehicle information and the preference information, and an action plan for the user using the selected vehicle is created. and providing information indicating the generated action plan to the user.

(8) A program according to another aspect of the present invention, wherein the computer stores vehicle information relating to a plurality of vehicles used in a vehicle rental service, and preference information indicating preferences of users who have visited a commercial facility where the vehicles stand by. is obtained, based on the obtained vehicle information and the preference information, at least one vehicle is selected from the plurality of vehicles, and an action plan for the user using the selected vehicle is generated; The user is made to provide information indicating the generated action plan.

According to (1) to (8), it is possible to encourage the use of car sharing services.

According to (2), the user can be urged to use a vehicle that can be immediately rented.

According to (3), the vehicle desired by the user can be rented.

According to (4), it is possible to encourage the lending of vehicles that are rarely rented.

According to (5), it is possible to reduce the trouble of inputting the drop-off point into the navigation device of the vehicle.

According to (6), it is possible to encourage the use of services affiliated with the car sharing service.

It is a figure which shows an example of the usage environment of the action plan production|generation apparatus 10 which concerns on 1st Embodiment. It is a figure showing an example of composition of action plan generating device 10 concerning a 1st embodiment. 4 is a diagram showing an example of the content of owner information 202. FIG. 4 is a diagram showing an example of contents of matching information 204. FIG. FIG. 10 is a diagram showing an example of a first operation image IM1 displayed on the HMI; FIG. 4 is a diagram showing an example of the contents of preference information PI; FIG. 4 is a diagram showing an example of contents of correspondence information 122. FIG. FIG. 4 is a diagram showing an example of a first provided image IM2; FIG. 4 is a flow chart showing a series of processes of the action plan generating device 10 according to the first embodiment; FIG. 10 is a diagram showing an example of the usage environment of the action plan generating device 10 according to Modification 1; 1 is a diagram showing an example of the configuration of a navigation device 30; FIG. FIG. 10 is a diagram showing an example of a second provided image IM2a according to Modified Example 2; 10 is a flow chart showing a series of processes of the action plan generating device 10 according to Modification 2. FIG. It is a figure which shows an example of a structure of the action plan production|generation apparatus 10a which concerns on 2nd Embodiment. It is a figure which shows an example of the content of the owner information 202a. FIG. 11 is a diagram showing an example of a third provided image IM2b according to the second embodiment; FIG. 9 is a flow chart showing a series of processes of the action plan generating device 10 according to the second embodiment; FIG. 10 is a diagram schematically showing a scene in which the action plan generation unit 104 generates an additional action plan; 4 is a diagram showing an example of a display image IMn displayed on the navigation HMI 33. FIG. 14 is a flow chart showing an example of processing related to generating and providing an additional action plan according to Modification 3. FIG. 14 is a flowchart showing an example of a borrowing fee calculation process according to Modification 3. FIG.

Embodiments of an action plan generation device, an action plan generation method, and a program according to the present invention will be described below with reference to the drawings.

<First embodiment>
FIG. 1 is a diagram showing an example of the usage environment of the action plan generating device 10 according to the first embodiment. One or more action plan generation devices 10 and the car share management device 20 can communicate via the network NW. The network NW includes, for example, the Internet, a cellular network, a Wi-Fi network, a WAN (Wide Area Network), a LAN (Local Area Network), and the like. A car sharing service is an example of a "vehicle rental service."

The car sharing management device 20 is a device that manages information related to car sharing services. Information related to the car sharing service is, for example, owner information 202, matching information 204, and the like. The owner information 202 is, for example, information indicating the period during which the owner of the vehicle rents the vehicle to the borrower. Hereinafter, the vehicle that the borrower borrows from the owner through the car sharing service is referred to as the borrowed vehicle Vr, and the owner of the vehicle is simply referred to as the "owner". The borrowed vehicle Vr includes, for example, two-wheeled, three-wheeled, and four-wheeled vehicles. Two-wheeled vehicles may include bicycles and motorcycles. The matching information 204 is, for example, information indicating the correspondence (matching result) between the borrower who borrows the borrowed vehicle Vr and the owner. Details of the owner information 202 and the matching information 204 will be described later. The car sharing management device 20 generates owner information 202 and matching information 204, for example, based on information transmitted by the owner from a terminal device used by the owner when using the car sharing service.

The action plan generation device 10 is installed in the commercial facility CF. The commercial facility CF is, for example, a commercial facility related to vehicles. A vehicle-related commercial facility is, for example, a facility with facilities capable of providing information, goods, and services that promote the sale of vehicles or the use of vehicles in car sharing services. Specifically, commercial facilities related to vehicles include, for example, eating and drinking establishments (e.g., cafes and restaurants) where vehicles V1 and V2 for sale are exhibited, books related to vehicles such as BK are available, and car sharing services. These include facilities that provide users with various services such as massage, chiropractic, and beauty services, vehicle repair shops, gas stations, charging stations that charge vehicle batteries, and the like. The vehicle-related commercial facility may be, for example, a facility managed by a business that manages a car sharing service or a business affiliated with the business.

An HMI (Human Machine Interface) is connected to the action plan generation device 10 . The HMI includes various display devices, speakers, buzzers, touch panels, switches, keys, etc., and receives input operations by visitors P of the commercial facility CF. The action plan generation device 10 acquires preference information indicating the preferences of the visitor P of the commercial facility CF via the HMI, acquires information related to the car sharing service from the car sharing management device 20 via the network NW, A borrowed vehicle Vr that matches the preference of the visitor P is selected from one or more borrowed vehicles Vr waiting in the parking lot of the commercial facility CF. Then, the action plan generating device 10 generates an action plan for the visitor P when acting using the borrowed vehicle Vr, and provides information indicating the generated action plan to the visitor P via the HMI. When the visitor P agrees with the generated action plan, the action plan generating device 10 allows the visitor P to use the car sharing service as a borrower who borrows the borrowed vehicle Vr shown in the action plan.

[Configuration of Action Plan Generation Device 10]
FIG. 2 is a diagram showing an example of the configuration of the action plan generating device 10 according to the first embodiment. The action plan generation device 10 includes, for example, a control unit 100, a communication unit 110, and a storage unit 120.

Owner information 202 and matching information 204 are received from the communication unit 110 , for example, the car share management device 20 and supplied to the control unit 100 .

The control unit 100 includes, for example, an acquisition unit 101, a vehicle selection unit 102, a determination unit 103, an action plan generation unit 104, and a provision unit 105. These components are implemented by executing a program (software) stored in the storage unit 120 by a processor such as a CPU (Central Processing Unit), for example. Some or all of these components are hardware (circuits) such as LSI (Large Scale Integration), ASIC (Application Specific Integrated Circuit), FPGA (Field-Programmable Gate Array), GPU (Graphics Processing Unit) (including circuitry), or by cooperation of software and hardware.

The storage unit 120 may be implemented by a storage device (a storage device having a non-transitory storage medium) such as a HDD (Hard Disk Drive) or flash memory, or a removable storage medium such as a DVD or CD-ROM. (non-transitory storage medium) or a storage medium mounted on a drive device. Also, part or all of the storage unit 120 may be an external device that can be accessed by the action plan generating device 10, such as a NAS or an external storage server. The storage unit 120 stores, for example, correspondence information 122 in addition to programs. Details of the correspondence information 122 will be described later.

Acquisition unit 101 acquires owner information 202 and matching information 204 received from car share management device 20 by communication unit 110 .

FIG. 3 is a diagram showing an example of the contents of the owner information 202. As shown in FIG. The owner information 202 includes, for example, information that can identify an owner in a car sharing service (hereinafter referred to as a user ID), information that can identify a commercial facility CF used by the owner (hereinafter referred to as a commercial facility ID), a car In the sharing service, information that can identify the owner's vehicle (hereinafter referred to as a vehicle ID), information that indicates the type of the owner's vehicle, and the owner's start to use the commercial facility CF (that is, the parking of the commercial facility CF). Information indicating the scheduled date and time (hereinafter referred to as scheduled parking date and time) of parking the vehicle in the parking lot, and information indicating the scheduled date and time when the owner will end the use of the commercial facility CF (that is, leave the vehicle from the parking lot of the commercial facility CF). The information includes one or more records in which the date and time (hereinafter referred to as scheduled leaving date and time) and the information indicating the parking fee for parking are associated with each other. The car sharing management device 20 generates a record each time it acquires information on consent to use its own vehicle for the car sharing service and information on the vehicle from the terminal device used by the owner, and generates matching information 204. (Update.

FIG. 4 is a diagram showing an example of contents of the matching information 204. As shown in FIG. The matching information 204 includes, for example, the matched user ID of the owner, the user ID of the borrower, the vehicle ID of the borrowed vehicle Vr rented by the borrower, and the usage start schedule when the borrower starts using the borrowed vehicle Vr. This information includes one or more records for each matching in which information indicating the date and time and information indicating the scheduled end date and time of use are associated with each other. The car share management device 20 creates a record and creates (updates) the matching information 204 every time the owner and the renter are matched. The owner information 202 and the matching information 204 are examples of "vehicle information relating to a plurality of vehicles used for a vehicle rental service".

The acquisition unit 101 also acquires preference information indicating the preference of the visitor P, which is information indicating the content of the input operation by the visitor P accepted by the HMI connected to the action plan generation device 10 .

FIG. 5 is a diagram showing an example of the first operation image IM1 displayed on the HMI. The first operation image IM1 is an image displayed when the visitor P visits the commercial facility CF and operates (for example, touches) the HMI in the standby state when considering the future schedule. Note that the first operation image IM1 may be stored in the storage unit 120 of the action plan generation device 10 and supplied to the HMI in response to an operation detected by the HMI. ).

The first operation image IM1 includes, for example, a message MS1 prompting the visitor P to input his/her preference, a comment box BX for inputting a user ID by which the visitor P can be identified in the car sharing service, preference options, and options. and a selection image IMc showing checkboxes corresponding to . Preference options included in the selection image IMc are, for example, “indoors” or “outdoors”, hobby is “smartphone game”, and “SNS (Social Networking Service)”. “Yoga”, “Reading”, “Café Tour”, “Art Museum Tour”, “Mountaineering”, “Bouldering”, etc. The visitor P selects one or more options that match his/her preference from among the preference options included in the selection image IMc. It should be noted that the preference options are just an example, and are not limited to this.

FIG. 6 is a diagram showing an example of the contents of preference information PI. The preference information PI is information in which the user ID of the visitor P and information indicating the preference selected by the visitor P using the first operation image IM1 are associated with each other. The HMI generates preference information PI based on the input operation of the visitor P, and the acquisition unit 101 acquires the preference information PI from the HMI. Also, the acquisition unit 101 acquires the owner information 202 and the matching information 204 from the car share management device 20, for example, every time the preference information is acquired from the HMI.

The preference information PI may include time when the visitor P is not scheduled so that the owner and the visitor P (renter) can easily be matched by the process described later. In this case, the first operation image IM1 includes a message for inputting the time when the visitor P has no schedule and a comment box for inputting the time when the visitor P has no schedule.

Returning to FIG. 2 , the vehicle selection unit 102 selects the one shown in the owner information 202 based on the owner information 202 acquired by the acquisition unit 101 , the matching information 204 , the preference information PI, and the correspondence information 122 . At least one borrowed vehicle Vr that matches the preference of the visitor P is selected from the above borrowed vehicles Vr.

FIG. 7 is a diagram showing an example of the contents of the correspondence information 122. As shown in FIG. The correspondence information 122 is, for example, information in which information indicating the vehicle type (for example, body type) and information indicating preferences are associated with each other for each vehicle type. The correspondence information 122 is, for example, information generated in advance based on the borrower who has used the borrowed vehicle Vr so far and the preferences of the borrower. The vehicle selection unit 102 searches the correspondence information 122 using information indicating the preference of the visitor P indicated in the preference information PI as a search key, and specifies a vehicle type that matches or highly matches the preference. Then, the vehicle selection unit 102 searches the owner information 202 by using the specified vehicle type and the commercial facility ID of the commercial facility CF in which the action plan generating device 10 is installed as a search key, and searches the owner information 202 for the owner who uses the commercial facility CF. The user IDs of one or more owners who own vehicles of the vehicle type are specified. Furthermore, the vehicle selection unit 102 searches the matching information 204 using the specified owner's user ID as a search key, and if the matching information 204 does not contain a record of the owner (that is, if the specified owner If it is not matched with the borrower), the vehicle of the owner is selected as the borrowed vehicle Vr to be borrowed by the visitor P.

Note that the vehicle selection unit 102 selects one borrowed vehicle Vr from a plurality of borrowed vehicles Vr when there are a plurality of owners who have the same type of vehicle and are not matched with the borrower. For example, the vehicle selection unit 102 selects the owner's vehicle that can use the borrowed vehicle Vr for the longest time (that is, the time from the scheduled arrival date and time to the scheduled departure date and time) among the plurality of borrowed vehicles Vr. Select as borrowed vehicle Vr. In the above description, the vehicle selection unit 102 identifies the vehicle type that matches the preferences of the visitor P based on the correspondence information 122, but the present invention is not limited to this. For example, the vehicle selection unit 102 uses a learning model learned by deep learning based on the borrower's preference information PI and the borrower's borrowing history of the borrower's borrowed vehicle Vr to determine the preferences of the visitor P. You may specify a matching car model.

Returning to FIG. 2 , the determination unit 103 determines whether or not the borrowed vehicle Vr selected by the vehicle selection unit 102 can be immediately rented based on the owner information 202 . For example, the determination unit 103 searches the owner information 202 using the vehicle ID of the borrowed vehicle Vr selected by the vehicle selection unit 102 as a search key, and specifies the scheduled warehousing date and time of the borrowed vehicle Vr. For example, the determination unit 103 determines that the borrowed vehicle Vr can be immediately rented when the scheduled warehousing date and time is within a predetermined time (for example, 5 to 20 [minutes]) from the current time.

When the determining unit 103 determines that the borrowed vehicle Vr can be immediately rented, the action plan generating unit 104 generates an action plan for the visitor P using the borrowed vehicle Vr. The action plan generation unit 104 determines, for example, the time during which the visitor P can rent the borrowed vehicle Vr selected by the vehicle selection unit 102 based on the owner information 202 (that is, the time from the scheduled parking date and time to the scheduled parking date). identify. Then, based on the preference information PI and the map information, the action plan generation unit 104 selects one or more stop-off points (stop-off points) that match the preferences of the visitor P and are visitable points within the specified time. point) of the borrowed vehicle Vr is generated as an action plan. The map information may include road curvature, POI (Point Of Interest) information, and the like, and is stored in the storage unit 120 or the map information storage server device on the network NW.

Note that the action plan generation unit 104 does not generate the action plan when the determination unit 103 does not determine that the borrowed vehicle Vr can be immediately rented. In this case, the vehicle selection unit 102 repeats the process of selecting the borrowed vehicle Vr that meets the conditions until the determination unit 103 determines that the selected borrowed vehicle Vr can be immediately rented. .

The providing unit 105 provides the visitor P with information indicating the action plan generated by the action plan generating unit 104 . The providing unit 105 provides information indicating the action plan to the visitor P by, for example, displaying an image including information indicating the action plan (hereinafter referred to as first provided image IM2) on the display device of the HMI.

FIG. 8 is a diagram showing an example of the first provided image IM2. The first provided image IM2 includes, for example, a message MS2 prompting the visitor P to use the borrowed vehicle Vr, a borrowed vehicle image IMv1 showing the appearance of the borrowed vehicle Vr selected by the vehicle selection unit 102, and the vehicle selection unit 102. message MS3 indicating the characteristics of the rented vehicle Vr selected by , information related to the stopover point of the rented vehicle Vr (for example, the name of the stopover point, characteristics, etc.), the required time to the stopover point, the distance to the stopover point, the stopover A first action plan image IMp1 showing stay time at a point, arrival time at a stopover point, departure time from a stopover point, etc., and the time when the rented vehicle Vr becomes available (that is, the scheduled date and time of the rental vehicle Vr's arrival). a second action plan image IMp2 shown, a button B1 indicating consent to borrowing the borrowed vehicle Vr and acting based on the action plan, and a button B2 indicating disapproval. As a result, the action plan generating device 10 can display the first provided image IM2 on the HMI, provide the visitor P with an action plan using the rented vehicle Vr, and encourage the use of the car sharing service.

Note that the information included in the first action plan image IMp1 is an example and is not limited to this. For example, the first action plan image IMp1 may be a map image showing the position of the commercial facility CF and the positional relationship of one or more stop-over points. Further, when the time when the borrowed vehicle Vr becomes available does not deviate from the current time, the second action plan image IMp2 may not be included in the first provided image IM2.

[Operation flow]
FIG. 9 is a flow chart showing a series of processes of the action plan generating device 10 according to the first embodiment. The flowchart shown in FIG. 9 is repeatedly executed each time the visitor P visits the commercial facility CF and starts inputting preference information into the HMI. First, the acquisition unit 101 acquires the owner information 202 and the matching information 204 from the car share management device 20 through the communication unit 110 (step S100). Next, the acquisition unit 101 acquires the preference information PI from the HMI (step S102). Next, based on the owner information 202, the matching information 204, and the preference information PI acquired by the acquisition unit 101, and the correspondence information 122, the vehicle selection unit 102 selects one vehicle that matches the preference of the visitor P. A vehicle Vr is selected (step S104). The determination unit 103 determines whether or not the borrowed vehicle Vr selected by the vehicle selection unit 102 can be immediately rented based on the owner information 202 and the matching information 204 (step S106).

If the determination unit 103 determines that the selected borrowed vehicle Vr cannot be rented immediately, the process proceeds to step S104, and the vehicle selection unit 102 selects the borrowed vehicle Vr that matches the preference of the visitor P, The processing of steps S104 to S106 is repeated until the borrowed vehicle Vr that can be rented immediately is selected. When the determining unit 103 determines that the borrowed vehicle Vr can be immediately rented, the action plan generating unit 104 generates an action plan for the visitor P using the borrowed vehicle Vr (step S108). For example, based on the owner information 202 and the preference information PI, the determination unit 103 selects a borrowed vehicle Vr that moves to a stopover point that matches the preferences of the visitor P within a time period during which the borrowed vehicle Vr can be borrowed. Generate a movement route as an action plan. The providing unit 105 provides the visitor P with information indicating the action plan generated by the determining unit 103 (step S110). The providing unit 105 generates, for example, a first provided image IM2 including a first action plan image IMp1 and a second action plan image IMp2, and displays it on the display device of the HMI, thereby providing information indicating an action plan to the visitor P. provide to

[When the borrowed vehicle Vr is not immediately available]
In the above description, the action plan generation unit 104 does not generate the action plan for the borrowed vehicle Vr when the determination unit 103 determines that the borrowed vehicle Vr cannot be used immediately. can't The action plan generation unit 104 may generate the action plan, for example, even when the borrowed vehicle Vr selected by the vehicle selection unit 102 cannot be used immediately. In this case, in the flowchart of FIG. 9, step S108 is executed as the process following step S104, and the control unit 100 does not have to include the determination unit 103. FIG. In this case, the providing unit 105 provides the first provided image IM2 with the time from the current time until the rental vehicle Vr becomes available (that is, the time until the scheduled parking date and time) as the second action plan image IMp2. may

[Summary of the first embodiment]
As described above, according to the action plan generating device 10 of the present embodiment, vehicle information (in this example, owner Based on the information 202 and matching information 204) and preference information PI, a borrowed vehicle Vr that matches the preferences of the visitor P is selected, and an action plan using the selected borrowed vehicle Vr is provided to the visitor P. Therefore, even the visitor P who is not actively considering using the car sharing service can be encouraged to use the car sharing service. Further, according to the action plan generating device 10 of the first embodiment, by providing the visitor P with an action plan using the borrowed vehicle Vr that can be immediately rented, the car sharing service is provided to the visitor P. can make it easier to consent to the use of

<Modification 1>
Modification 1 of the above-described first embodiment will be described below with reference to the drawings. 1st Embodiment demonstrated the case where the visitor P was provided with the action plan which the action plan production|generation apparatus 10 produced|generated. In Modified Example 1, a case will be described in which the information indicating the action plan generated by the action plan generating device 10 is provided to the navigation device of the borrowed vehicle Vr that the visitor P borrows as a borrower. In addition, about the structure similar to 1st Embodiment mentioned above, the same code|symbol is attached|subjected and description is abbreviate|omitted.

FIG. 10 is a diagram showing an example of the usage environment of the action plan generating device 10 according to Modification 1. As shown in FIG. In Modification 1, one or more action plan generation devices 10, a car sharing management device 20, and one or more navigation devices 30 can communicate via a network NW. The navigation device 30 is provided in the borrowed vehicle Vr.

FIG. 11 is a diagram showing an example of the configuration of the navigation device 30. As shown in FIG. The navigation device 30 includes, for example, a communication unit 31, a GNSS (Global Navigation Satellite System) receiver 32, a navigation HMI 33, and a route determination unit . The navigation device 30 holds map information 35 in a storage device such as a HDD (Hard Disk Drive) or flash memory. The GNSS receiver 32 identifies the position of the borrowed vehicle Vr based on the signals received from the GNSS satellites. The navigation HMI 33 includes a display device, speaker, touch panel, keys, and the like. The navigation HMI 33 may be partially or entirely shared with the HMI 30 described above. For example, the route determination unit 34 determines a route (hereinafter referred to as , route on the map) is determined with reference to the map information 35 . The map information 35 is, for example, information in which road shapes are represented by links indicating roads and nodes connected by the links. The map information 35 may include road curvature, POI information, and the like. The navigation device 30 may be realized, for example, by the function of a terminal device such as a smart phone or a tablet terminal owned by a borrower who borrows the borrowed vehicle Vr. The navigation device 30 may transmit the current position and the destination to the navigation server through the communication unit 31 and acquire a route equivalent to the route on the map from the navigation server.

For example, in response to the display of the first provided image IM2 on the display unit of the HMI, the providing unit 105 of Modification 1 consents to the visitor P borrowing the borrowed vehicle Vr and acting based on the action plan. (that is, the operation of selecting the button B1) is received by the HMI, and when it is decided to lend the borrowed vehicle Vr to the visitor P, information indicating the action plan is transmitted (provided) to the navigation device 30 by the communication unit 110. )do. In this case, the information indicating the action plan is, for example, information indicating the moving route of the borrowed vehicle Vr including one or more stop-off points that suit the visitor P's preference. In Modification 1, the providing unit 105 is an example of an “output unit”.

The communication unit 31 of the navigation device 30 receives information indicating the action plan provided from the action plan generation device 10 via the network NW. The route determination unit 34 determines the movement route of the borrowed vehicle Vr based on the received information indicating the action plan, and directs the visitor P, who uses the borrowed vehicle Vr as a borrower, to one or more drop-off points. provide directions to

[Modification 1]
As described above, according to the action plan generation device 10 of Modification 1, the information indicating the action plan generated by the action plan generation unit 104 is provided to the navigation device 30 provided in the borrowed vehicle Vr for which the rental has been decided. is further provided (in this example, the providing unit 105) for outputting the navigation device 30 to guide the movement route related to the action plan, so that the visitor P who uses the borrowed vehicle Vr as the borrower can It is possible to reduce the trouble of inputting a stopover point based on the action plan to the navigation device 30 of the vehicle Vr.

<Modification 2>
Modification 2 of the above-described first embodiment will be described below with reference to the drawings. In the first embodiment, the case where the vehicle selection unit 102 selects one borrowed vehicle Vr that meets the conditions has been described. Modification 2 describes a case where the vehicle selection unit 102 selects one or more borrowed vehicles Vr that match the conditions. In addition, about the structure similar to 1st Embodiment and the modification which were mentioned above, the same code|symbol is attached|subjected and description is abbreviate|omitted.

FIG. 12 is a diagram showing an example of the second provided image IM2a according to Modified Example 2. As shown in FIG. The providing unit 105 of Modification 2, for example, generates a second provided image IM2a showing one or more borrowed vehicles Vr selected by the vehicle selection unit 102, displays it on the display device of the HMI, and selects options for the borrowed vehicle Vr. Provide to visitor P.

The second provided image IM2a includes, for example, a borrowed vehicle image IMv1 indicating the appearance of the borrowed vehicle Vr1 selected by the vehicle selection unit 102, and a borrowed vehicle image IMv2 indicating the appearance of the borrowed vehicle Vr2 selected by the vehicle selection unit 102. , a message MS3 indicating the characteristics of the rented vehicle Vr1, a message MS5 indicating the characteristics of the rented vehicle Vr2, a message MS4 prompting the visitor P to select the rented vehicle Vr1 or the rented vehicle Vr2, and actions related to the rented vehicle Vr1. A button B3 indicating referencing the plan and a button B4 indicating referencing the action plan for the borrowed vehicle Vr2 are included. The action plan generation unit 104 of Modification 2 selects a button (buttons B3 to B4 in this case) indicating that the action plan is to be referred to, in response to the display of the second provided image IM2a on the display device of the HMI. When the operation to do is accepted, an action plan for the visitor P using the borrowed vehicle Vr (in this case, the borrowed vehicle Vr1 or the borrowed vehicle Vr2) corresponding to the button is generated. Then, the providing unit 105 generates the first providing image IM2 based on the action plan generated by the action plan generating unit 104. FIG. The process of generating the first provided image IM2 by the providing unit 105 is the same process as the process described above, and thus the description thereof is omitted.

[Operation flow]
FIG. 13 is a flow chart showing a series of processes of the action plan generating device 10 according to Modification 2. As shown in FIG. Among the processes shown in FIG. 13, the same steps as those shown in FIG. 9 are given the same step numbers, and descriptions thereof are omitted. In Modified Example 2, the vehicle selection unit 102 selects one or more borrowed vehicles Vr that match the preferences (step S104). After step S104, the processing from steps S200 to S204 is performed for each borrowed vehicle Vr for all borrowed vehicles Vr selected by the vehicle selection unit .

The determining unit 103 determines whether or not the borrowed vehicle Vr to be processed among the borrowed vehicles Vr selected by the vehicle selection unit 102 can be immediately rented (step S200). If the determination unit 103 determines that the vehicle can be immediately rented, the processing target borrowed vehicle Vr is determined to be the provision target borrowed vehicle Vr to be provided to the visitor P as an option (step S202). If the determination unit 103 determines that the rental vehicle Vr to be processed cannot be rented immediately, the determination unit 103 determines that the rental vehicle Vr to be processed is not the rental vehicle Vr to be provided to the visitor P as an option (step S204).

The providing unit 105 generates a second providing image IM2a related to one or more rented vehicles Vr determined by the determining unit 103 to be the rented vehicles Vr to be provided as options to the visitor P, and provides the visitor P with the second provide image IM2a. provided (step S206). The providing unit 105 provides the visitor P with, for example, the second providing image IM2a by displaying it on the display device of the HMI. In response to the second provided image IM2a being displayed on the display device of the HMI, the action plan generation unit 104 determines whether the visitor P's operation of selecting the button indicating that the action plan is referred to by the HMI has been accepted. (step S208). The action plan generation unit 104 waits until the visitor P's operation is accepted. When the operation of the visitor P is accepted, the action plan generator 104 creates an action plan for the borrowed vehicle Vr corresponding to the accepted operation (step S108). Subsequent processing is the same as that of the above-described first embodiment, so description thereof is omitted.

In the above description, the action plan generation unit 104 generates the action plan for the borrowed vehicle Vr selected by the visitor P by the HMI from among the one or more borrowed vehicles Vr selected by the vehicle selection unit 102. However, it is not limited to this. The action plan generation unit 104 may, for example, generate action plans for all of the one or more borrowed vehicles Vr selected by the vehicle selection unit 102 . In this case, the providing unit 105 identifies the action plan of the borrowed vehicle Vr corresponding to the operation accepted by the HMI among the action plans generated by the action plan generating unit 104, and provides the visitor P with the action plan.

[Summary of modification 2]
As described above, according to the action plan generating device 10 of Modification 2, an action plan is generated for the borrowed vehicle Vr desired by the visitor P, among the one or more borrowed vehicles Vr selected by the vehicle selection unit 102. and provide it, it is possible to encourage the use of car sharing services.

<Second embodiment>
A second embodiment of the present invention will be described below with reference to the drawings. In the second embodiment, a case will be described in which a usage fee is calculated when a visitor P uses a borrowed vehicle Vr as a borrower. In addition, about the structure similar to 1st Embodiment and the modification which were mentioned above, the same code|symbol is attached|subjected and description is abbreviate|omitted.

FIG. 14 is a diagram showing an example of the configuration of the action plan generating device 10a according to the second embodiment. The action plan generation device 10a includes, for example, a control unit 100a, a communication unit 110, and a storage unit 120. The control unit 100 a further includes a calculation unit 106 in addition to the components of the control unit 100 .

Before describing the calculation unit 106, the acquisition unit 101 of the second embodiment will be described. In 2nd Embodiment, the acquisition part 101 replaces with the owner information 202 from the car share management apparatus 20 (or, in addition), and acquires the owner information 202a. FIG. 15 is a diagram showing an example of the contents of the owner information 202a. The record included in the owner information 202a further includes, in addition to the information included in the record of the owner information 202, information indicating the frequency of use of car sharing. The usage frequency is the frequency with which the vehicle owned by the owner is used as the borrowed vehicle Vr.

The car share management device 20, for example, has information indicating the number of times the vehicle owned by the owner has been used as the rented vehicle Vr so far, and the number of times the vehicle has been used as the rented vehicle Vr is the reference for the number of times. In comparison, a high frequency of use is specified as "high", a low frequency of use is specified as "low", and a similar level of frequency of use is specified as "medium". Then, the car sharing management device 20 includes the specified frequency of use in the record of the owner information 202a and transmits the record to the action plan generation device 10 . In FIG. 15, the vehicle owned by the owner of the user ID "0001" has a "high" frequency of use, and the vehicle owned by the owner of the user ID "0002" has a "low" frequency of use. indicates that

In addition, although the case where the car share management apparatus 20 specifies the usage frequency of the borrowed vehicle Vr was described above, it is not limited to this. For example, the control unit 100a may include a function unit that specifies the usage frequency. In this case, the function unit that specifies the frequency of use acquires information indicating the number of times the vehicle owned by the owner has been used as the rented vehicle Vr from the car share management device 20, and , and the frequency of use.

In the above description, the usage frequency is specified based on the number of times the vehicle owned by the owner has been used as the borrowed vehicle Vr and the reference number, but the present invention is not limited to this. The usage frequency may be specified, for example, by comparing the number of times the vehicle is used as the borrowed vehicle Vr. In this case, the car share management device 20 or the functional unit that specifies the frequency of use determines the number of times a certain vehicle is used as the borrowed vehicle Vr is a statistical value of the number of times another vehicle is used as the borrowed vehicle Vr (for example , average value, median, etc.), those with a higher frequency of use are identified as "high", those with a lower frequency of use are identified as "low", and those with a similar frequency of use are identified as "high". Specify "medium".

When the HMI receives the operation of the visitor P to select the borrowed vehicle Vr in response to the display of the second provided image IM2a on the display unit of the HMI, the calculation unit 106 calculates the Based on the owner information 202a, the usage frequency of the selected borrowed vehicle Vr is specified. The calculation unit 106 calculates that the lower the specified frequency of use (that is, the less chances of being used as the borrowed vehicle Vr in the car sharing service), the less the chance that the borrowed vehicle Vr is used by the visitor P as a borrower. Calculate the rental fee cheaply.

For example, based on the action plan generated by the action plan generation unit 104, the calculation unit 106 calculates the usage time during which the borrowed vehicle Vr is used (that is, the time from departure from the commercial facility CF to return to the commercial facility CF). ) is multiplied by a predetermined amount to calculate the standard rental fee. When the frequency of use is high, the calculation unit 106 calculates the standard rental fee as the rental fee, and when the frequency of use is low, the amount obtained by subtracting a predetermined amount from the standard rental fee is used as the rental fee. calculate. The calculation unit 106 provides (transmits) information indicating the calculated rental fee to the car share management device 20 via the communication unit 110 . Based on the information indicating the rental fee received from the action plan generating device 10, the car share management device 20 collects the rental fee from the visitor P who uses the rental vehicle Vr as the borrower.

In the above description, the case where the frequency of use is indicated by three levels of "high", "medium", and "low" has been described, but the present invention is not limited to this. The usage frequency is, for example, a value that varies linearly from "high" to "low" (for example, a value between 0 and 1, where "high" corresponds to 0 and "low" corresponds to 1). may be indicated by In this case, the calculation unit 106 may calculate the borrowing fee by subtracting the amount obtained by multiplying the value indicating the usage frequency by a predetermined amount from the standard borrowing fee.

Further, the providing unit 105 of the second embodiment may provide the visitor P with information indicating that the borrowing fee will be reduced by borrowing a borrowed vehicle Vr with a low usage frequency. The providing unit 105, for example, presents information indicating that one or more borrowed vehicles Vr selected by the vehicle selection unit 102 are selected, and that the borrowing fee is reduced by selecting a borrowed vehicle Vr with a "low" usage frequency. A third provision image IM2b shown in FIG. In this case, the providing unit 105 provides the visitor P with the third provided image IM2b instead of the second provided image IM2a.

FIG. 16 is a diagram showing an example of a third provided image IM2b according to the second embodiment. The third provided image IM2b includes, in addition to the messages and images included in the second provided image IM2a, a message MS6 indicating that the rental fee will be reduced for the borrowed vehicle Vr with a "low" usage frequency. The message MS6 is, for example, a message such as "You can use this vehicle at a discount." As a result, the providing unit 105 of the second embodiment can provide the visitor P with information related to the borrowed vehicle Vr for which the borrowing fee is calculated by the calculating unit 106 at a low price, and can further encourage the use of the car sharing service.

[Operation flow]
FIG. 17 is a flow chart showing a series of processes of the action plan generating device 10 according to the second embodiment. Among the processes shown in FIG. 17, the same steps as those shown in FIGS. 9 and 13 are denoted by the same step numbers, and descriptions thereof are omitted. In the second embodiment, the providing unit 105 adds the owner information 202a to each of the one or more rented vehicles Vr determined by the determination unit 103 to be the rented vehicles Vr to be provided to the visitor P as an option. Based on this, the usage frequency is specified (step S300). Next, the providing unit 105 generates a third provision image IM2b including a message MS6 indicating that the charge will be reduced for the specified borrowed vehicle Vr with a "low" usage frequency among the one or more borrowed vehicles Vr. and provide it to the visitor P (step S302). Since the subsequent processing of the action plan generation unit 104 is the same as the processing described above, the description thereof is omitted.

In the second embodiment, after the action plan for the borrowed vehicle Vr selected in step S110 is generated, the calculation unit 106 determines whether the usage frequency of the selected borrowed vehicle Vr is "low" ( step S304). The calculation unit 106 identifies the usage frequency of the borrowed vehicle Vr, for example, based on the owner information 202a or based on the identification result of the provision unit 105 in step S300, and determines whether the usage frequency is "low". judge. If the calculation unit 106 determines that the selected borrowed vehicle Vr is not used frequently, the calculation unit 106 does not calculate the borrowing fee low (that is, calculates the standard borrowing fee as the borrowing fee), and ends the process. When the calculation unit 106 determines that the usage frequency of the selected borrowed vehicle Vr is "low", the calculation unit 106 calculates a low rental fee (for example, the amount obtained by subtracting a predetermined amount from the standard rental fee is calculated as the rental fee). ) (step S306).

In the above description, the provision unit 105 generates the third provided image IM2b and provides it to the visitor P. However, the present invention is not limited to this, and the processing of steps S300 to S302 may be omitted. In this case, the providing unit 105 executes the process of step S206 instead of the processes of steps S300 to S302.

[Summary of the second embodiment]
As described above, according to the action plan generating device 10a of the second embodiment, the rental fee for the borrowed vehicle Vr with the "low" usage frequency is calculated at a low price, and the visitor P is encouraged to use the car sharing service. can be done.

<Modification 3>
Modification 3 of the above-described second embodiment will be described below with reference to the drawings. In the second embodiment, a case has been described in which the calculation unit 106 selects a low rental fee for a borrowed vehicle Vr with a "low" usage frequency. In Modified Example 3, the action plan generation unit 104 generates an additional action plan based on the current position of the borrowed vehicle Vr that is being rented, and the calculation unit 106 calculates the additional action plan generated by the action plan generation unit 104. A description will be given of a case in which the rental fee is reduced when the borrower visits a stopover point based on the data. In addition, the same code|symbol is attached|subjected about the structure similar to embodiment and the modification which were mentioned above, and description is abbreviate|omitted.

FIG. 18 is a diagram schematically showing a scene where the action plan generation unit 104 generates an additional action plan. In Modified Example 3, the acquisition unit 101 acquires position information indicating the position of the borrowed vehicle Vr specified by the GNSS receiver 32 of the navigation device 30 all the time or at predetermined time intervals. Based on the position information of the borrowed vehicle Vr acquired by the acquisition unit 101, the preference information PI, and the map information, the action plan generation unit 104 of the modified example 3 exists in the vicinity of the location of the borrowed vehicle Vr. A stopover point that matches the taste of the visitor P who is renting the rented vehicle Vr as a person is specified. When the stopover point is identified, the action plan generation unit 104 generates an additional action plan including the stopover point. The action plan generation unit 104 generates, for example, a moving route from the current position to a stopover point (stopover point PS1 shown in the figure) and a next stopover point (stopover point SP2 shown in the figure) of the action plan previously provided from the stopover point. Generate a moving route to as an additional action plan.

The providing unit 105 provides (transmits) the additional action plan generated by the action plan generating unit 104 to the navigation device 30 of the borrowed vehicle Vr through the communication unit 110 . FIG. 19 is a diagram showing an example of a display image IMn displayed on the navigation HMI 33. As shown in FIG. When receiving the additional action plan from the providing unit 105, the navigation HMI 33 of the navigation device 30 causes the display device to display the display image IMn showing the additional action plan. The display image IMn includes, for example, a message MS7 indicating that there is a stopover point that matches the preferences of the visitor P between the current position and the next stopover point, and an appearance image IMs showing the appearance of the stopover point. , a button B5 indicating consent to moving based on the additional action plan, and a button B6 indicating not consenting. When the navigation HMI 33 accepts the operation of the button B5, the navigation device 30 uses the additional action plan to guide the route to the drop-off point.

Based on the location information of the borrowed vehicle Vr acquired by the acquisition unit 101 and the additional action plan generated by the action plan generation unit 104, the calculation unit 106 determines the visitor P who is borrowing the borrowed vehicle Vr as the borrower. determines whether or not the visitor has visited a stopover point included in the additional action plan. When determining that the visitor P has visited the drop-off point included in the additional action plan, the calculation unit 106 calculates the rental charge at a lower rate than when the visitor P has not visited the drop-off point. For example, when the calculation unit 106 determines that the visitor P has visited a stopover point included in the additional action plan, the calculation unit 106 calculates an amount obtained by subtracting a predetermined amount from the standard rental fee as the rental fee. Here, the predetermined amount deducted from the standard rental charge by the calculation unit 106 may be compensated by the provider of the goods or services at the stop-over point to the provider of the car sharing service. In this case, the service that provides products and services at the drop-off point is a service affiliated with the car sharing service. In addition, the action plan generation unit 104 may positively include the stopover points related to the car sharing service and the service to be provided in the action plan or the additional action plan.

[Operation flow]
FIG. 20 is a flowchart showing an example of processing related to generating and providing an additional action plan according to Modification 3. As shown in FIG. First, the action plan generation unit 104 acquires the position information of the borrowed vehicle Vr from the acquisition unit 101 (step S400). Next, based on the location information of the borrowed vehicle Vr acquired by the acquisition unit 101, the preference information PI, and the map information, the action plan generation unit 104 determines whether the borrower exists in the vicinity of the location of the borrowed vehicle Vr. A stop-off point that matches the preferences of the visitor P who has rented the rented vehicle Vr is specified (step S402). Next, when the stopover point is identified, the action plan generation unit 104 generates an additional action plan including the stopover point (step S404). Next, the providing unit 105 provides the additional action plan generated by the action plan generating unit 104 to the navigation device 30 through the communication unit 110 (step S406).

FIG. 21 is a flowchart illustrating an example of a borrowing fee calculation process according to Modification 3. As illustrated in FIG. First, the calculation unit 106 acquires the position information of the borrowed vehicle Vr from the acquisition unit 101 (step S500). Next, based on the additional action plan generated by the action plan generation unit 104, the calculation unit 106 determines whether the position of the borrowed vehicle Vr is the position of the stopover point included in the additional action plan ( step S502). If the calculation unit 106 determines that the position of the borrowed vehicle Vr is the position of the drop-off point included in the additional action plan, the calculation unit 106 calculates a low rental fee (step S504). If the calculation unit 106 determines that the location of the borrowed vehicle Vr is not the location of the stopover point included in the additional action plan, whether the location of the borrowed vehicle Vr is the location of the commercial facility CF (that is, the location of the borrowed vehicle Vr is finished) (step S506). If the calculation unit 106 determines that the position of the rented vehicle Vr is not the position of the drop-off point included in the additional action plan or the position of the commercial facility CF, the process proceeds to step S500. If the calculation unit 106 determines that the location is the commercial facility CF, it assumes that the borrower did not visit the drop-off point included in the additional action plan, does not calculate the rental fee cheaply, and ends the process.

[Summary of modification 3]
As described above, according to the action plan generating device 10a of Modification 3, by calculating the rental fee of the borrower who visited the stopover point included in the additional action plan, the use of the service affiliated with the car sharing service is performed. can encourage

[Other examples of car sharing services]
In the above description, the case where the borrowed vehicle Vr (that is, the owner's vehicle) used in the car sharing service is rented to the borrower has been described, but the present invention is not limited to this. The vehicle to be rented out to the borrower may be, for example, a vehicle used in a rental car service, or may be a test drive vehicle V1 to V2 for sale exhibited at the commercial facility CF. In this case, the car sharing management device 20 manages the period during which the rental car can be used, the period during which the test drive can be used, and the like.

As described above, the mode for carrying out the present invention has been described using the embodiments, but the present invention is not limited to such embodiments at all, and various modifications and replacements can be made without departing from the scope of the present invention. can be added.

10, 10a action plan generation device 20 car share management device 30 navigation device 31 communication unit 32 GNSS receiver 33 navigation HMI 34 route determination unit 35 map information 100, DESCRIPTION OF SYMBOLS 100a... Control part, 101... Acquisition part, 102... Vehicle selection part, 103... Judgment part, 104... Action plan generation part, 105... Provision part, 106... Calculation part, 110... Communication part, 120... Storage part, 122... Corresponding information 202, 202a... Owner information 204... Matching information PI... Preference information Vr, Vr1, Vr2... Borrowed vehicle

Claims (9)

Vehicle information relating to a plurality of vehicles used for a vehicle rental service, the vehicle information including information capable of specifying the time during which each of the plurality of vehicles can be rented, and a user who has visited a commercial facility where the vehicles are waiting. an acquisition unit that acquires preference information that indicates the preference of the vehicle and that does not directly indicate a preference for a vehicle or vehicle type;
The plurality of vehicles based on the vehicle information acquired by the acquiring unit and vehicle model information corresponding to the preference information obtained by referring to table information in which the preference information and vehicle model information are associated. a vehicle selection unit that selects at least one vehicle from
The user's action plan using the vehicle selected by the vehicle selection unit is generated so as to include a moving route to a stopover point that can be visited within the rental time and that matches the preference information. an action plan generation unit to
a provision unit that provides the user with information indicating the action plan generated by the action plan generation unit;
An action plan generation device comprising: The acquisition unit acquires scheduled date and time information including the date and time when the owner of the vehicle starts and ends the use of the commercial facility,
When there are a plurality of vehicles of a vehicle type corresponding to the preference information, the vehicle selection unit selects, among the plurality of vehicles, the vehicle that can be used for the longest time by the user based on the scheduled date and time information. select the
The action plan generation device according to claim 1. Further comprising a determination unit that determines whether the vehicle selected by the vehicle selection unit can be rented,
The action plan generation unit generates the action plan when the determination unit determines that the vehicle can be rented.
3. The action plan generating device according to claim 1 or 2. The provision unit further provides the user with information indicating one or more of the vehicles determined by the determination unit to be rentable,
The acquisition unit further acquires details of an operation performed by the user,
The action plan generation unit generates the action plan using the vehicle according to the details of the operation acquired by the acquisition unit.
The action plan generation device according to claim 3. As the vehicle corresponding to the content of the operation acquired by the acquisition unit has fewer opportunities to be used for the vehicle rental service than other vehicles, the user's use of the vehicle rental service increases. Further comprising a calculation unit that cheaply calculates the
The action plan generation device according to claim 4. Further comprising an output unit for outputting information indicating the action plan generated by the action plan generation unit to a navigation device provided in the vehicle for which rental has been decided,
The action plan generation device according to any one of claims 1 to 5. The acquisition unit further acquires position information indicating the position of the vehicle being rented,
The action plan generation unit further generates an additional action plan including drop-off points existing around the position indicated by the position information, based on the information acquired by the acquisition unit;
Based on the additional action plan generated by the action plan generation unit and the position information acquired by the acquisition unit, it is determined whether or not the user has visited the stopover point, and the user is determined to have visited the stop-off point, compared to when it is determined that the user has not visited the stop-off point further comprising
The action plan generating device according to any one of claims 1 to 6. the computer
Vehicle information relating to a plurality of vehicles used for a vehicle rental service, the vehicle information including information capable of specifying a time period during which each of the plurality of vehicles can be rented, and a user who has visited a commercial facility where the vehicles stand by. Acquire preference information that indicates the preference of the vehicle or vehicle type that is not directly preferred,
Based on the obtained vehicle information and vehicle type information corresponding to the preference information obtained by referring to table information in which preference information and vehicle type information are associated, at least one vehicle is selected from the plurality of vehicles. select a vehicle,
generating an action plan for the user using the selected vehicle so as to include a moving route to a stopover point that can be visited within the rental time and that matches the preference information;
providing the user with information indicative of the generated action plan;
Action plan generation method. to the computer,
Vehicle information relating to a plurality of vehicles used for a vehicle rental service, the vehicle information including information capable of specifying the time during which each of the plurality of vehicles can be rented, and a user who has visited a commercial facility where the vehicles are waiting. acquires preference information that indicates the preference of the vehicle or the type of vehicle that does not directly indicate the preference of the vehicle,
Based on the acquired vehicle information and vehicle type information corresponding to the preference information obtained by referring to table information in which preference information and vehicle type information are associated, at least one vehicle is selected from the plurality of vehicles. select a vehicle,
generating an action plan for the user using the selected vehicle so as to include a moving route to a stopover point that can be visited within the rental time and that matches the preference information;
causing the user to provide information indicative of the generated action plan;
program.

Images