JP2012190366A - Order management device and order management method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To easily and efficiently perform table management in a shop.SOLUTION: Order information including the table number of a table at which shop visitors sit and the number of the visitors who sit at the table is received from an order input terminal to which orders of the shop visitors are input, and a table list in which table numbers for identifying a plurality of tables installed in the shop and the numbers of seats of the tables identified with the table numbers are made to correspond to each other is generated based upon table numbers and the numbers of shop visitors included in the received order information.

Description

  The present invention relates to a technique for managing a table in a store.

  An order management system for managing guidance, ordering, and accounting with electronic data is used in restaurants and the like where floor staff (waiters / waitres) guide customers to a table and provide food upon receipt of orders. In such an order management system, for example, a table list indicating a layout such as the number of tables installed in a store and the number of seats in each table may be stored in advance in an order management device or the like. Based on such information in the table list, for example, it is possible to manage the status such as whether each table is present or vacant, and it is possible to efficiently guide customers to the table ( For example, Patent Documents 1 and 2).

JP 2006-323725 A JP 2005-92501 A

  However, such table list information is unique information that is different for each store, and in a chain store that manages a plurality of stores, it is difficult to generate each table list for each store. It is desired to generate a table list easily and efficiently.

  The present invention has been made in view of such a situation, and provides an order management apparatus and an order management method for easily and efficiently managing a table in a store.

  In order to solve the above-described problem, the present invention stores a table list in which a table number for identifying a plurality of tables installed in a store is associated with the number of seats in the table identified by the table number. Receiving the order information including the table number of the table where the customer is seated and the number of people seated at the table from the order entry terminal where the customer's order is entered, and the receiving unit A table list generation unit that generates a table list in the store and stores the table list in the table list storage unit based on the table number and the number of people included in the order information received by the unit.

  Further, according to the present invention, the table list generation unit stores the most frequent number of people included in the plurality of order information received by the reception unit in the table list storage unit in association with the table number as the number of seats. It is characterized by making it.

  Further, the present invention is characterized in that the table list generation unit generates a table list based on the order information received by the reception unit within a certain period and stores the table list in the table list storage unit.

  Further, according to the present invention, the table list storage unit stores, for each table number, a status indicating whether the table identified by the table number is vacant or occupied, and stores the reception unit The number of seats associated with the table number included in the received order information is read from the table list storage unit, and a determination unit that determines whether the read number of seats is greater than or equal to the number of people included in the order information; If the determination unit determines that the number of seats is not greater than or equal to the number of people, the table list storage unit associates a table number and a table number of another table adjacent to the table identified by the table number with a status indicating presence. And a status update unit to be stored.

  The present invention also includes a table list storage unit that stores a table list in which a table number that identifies a plurality of tables installed in a store and the number of seats in the table identified by the table number are associated with each other. The order management device receives order information including the table number of the table on which the customer is seated and the number of people seated on the table from the order input terminal to which the customer's order is entered; Generating a table list in the store based on the table number and the number of people included in the received order information and storing the table list in a table list storage unit.

  As described above, according to the present invention, the order information including the table number of the table where the customer is seated and the number of people seated at the table is received from the order input terminal where the order of the customer is input. A table in which a table number for identifying a plurality of tables installed in a store is associated with the number of seats in a table identified by the table number based on the table number and the number of people included in the received order information Since the list is generated and stored, it is possible to provide an order management apparatus and an order management method that perform table management simply and efficiently.

It is a figure which shows the structural example of the order management system by one Embodiment of this invention. It is a block diagram which shows the structural example of the controller by one Embodiment of this invention. It is a figure which shows the example of data of the table list by one Embodiment of this invention. It is a figure which shows the example of data of the people count table by one Embodiment of this invention. It is a flowchart which shows the operation example of the controller by one Embodiment of this invention. It is a flowchart which shows the operation example of the controller by one Embodiment of this invention. It is a flowchart which shows the operation example of the controller by one Embodiment of this invention.

Hereinafter, an embodiment of the present invention will be described with reference to the drawings.
FIG. 1 is a diagram illustrating an example of an order management system 1. The order management system 1 includes a computer device including a controller 10, a printer 20, a handy terminal 30-1, a handy terminal 30-2, a handy terminal 30-3, and a table display device 40. Here, since the handy terminal 30-1, the handy terminal 30-2, and the handy terminal 30-3 have the same configuration, the handy terminal 30 will be described unless otherwise distinguished.

The controller 10 is an order management device that is installed at the front in a store and performs information processing for managing a table list, order information, accounting information, and the like.
The printer 20 is a printing device that is installed near a kitchen in a store and instructs the cooking staff to cook by printing and outputting an order slip. The controller 10 and the printer 20 each have a function of performing wireless or wired communication.
The handy terminal 30 is an order input terminal carried by a floor staff who guides customers to a table in a store such as a restaurant and receives orders. Here, although three handy terminals 30 are shown and described, the order management system 1 can include an arbitrary number of handy terminals 30 according to the number of tables in the store, the number of floor staff, and the like. The handy terminal 30 has a function of performing wireless communication with the controller 10 or the printer 20. For example, when a customer visits a store, the floor staff guides the customer to a vacant seat in the store. Then, when the customer's order is heard, a predetermined table number for identifying the table on which the customer is seated and the number of people seated on the table are input to the handy terminal 30. The handy terminal 30 transmits information indicating that the store visitor has been guided, including the input table number and the number of people, to the controller 10. In addition, the handy terminal 30 receives order information from the customer, additional order information, provided information indicating that the ordered product has been provided, and the customer can eat and drink in response to input from the floor staff. After the transaction is completed, information indicating that the tableware etc. left on the table has been cleared is transmitted to the controller 10.
The table display device 40 is a display that displays a table list stored in the controller 10.

FIG. 2 is a block diagram illustrating a configuration of the controller 10 according to the present embodiment. The controller 10 includes a transmission / reception unit 11, an order information storage unit 12, a table list storage unit 13, a total number table storage unit 15, a table list generation unit 14, a determination unit 16, and a status update unit 17. ing.
The transmission / reception unit 11 communicates with the printer 20, the plurality of handy terminals 30, and the like. For example, the transmission / reception unit 11 receives order information including the table number of the table on which the customer is seated and the number of people seated on the table from the handy terminal 30 to which the customer's order is input. The order information received by the transmission / reception unit 11 is stored in the order information storage unit 12.

  The order information storage unit 12 stores order information transmitted from the handy terminal 30. The order information includes, for example, a table number for identifying a table seated by the customer, the number of people seated at the table, the date and time when the order was entered, and the order item ordered by the customer seated at the table. Information indicating the order item and the number of ordered items is included.

The table list storage unit 13 stores a table list in which a table number for identifying a plurality of tables installed in a store is associated with the number of seats in the table identified by the table number. In the table list, for each table number, a status indicating whether the table identified by the table number is vacant or seated is associated and stored.
FIG. 3 is a diagram illustrating a data example of the table list stored in the table list storage unit 13. The table list includes information on area, table number, number of seats, status, and connection destination table.

The area indicates a place in the store where the table identified by the corresponding table number is installed.
The table number is information for identifying a plurality of tables installed in the store. Here, it is assumed that the information is three characters such as “A01”, “A02”, “B01”, etc., in which one alphabetic character and two numbers are concatenated. “A” is added to the table number of the table whose area is the second floor, and “B” is added to the table number of the table whose area is the first floor. Such a table number may be entered by the floor staff at the handy terminal 30 at the time of a visitor by entering only a single number such as “A1”, “A2”, etc. 10 may be combined into three characters and converted into “A01” and “A02”. As a result, the floor staff can reduce the number of input characters and input can be performed easily. On the other hand, when the controller 10 performs data processing, processing such as rearrangement can be performed efficiently. For example, even when table numbers such as “A1” and “A10” are input by the floor staff, data processing can be performed in a common format of “A01” and “A10”. Here, an example will be described in which the table number is three characters, but it may be information of four characters in which one alphabetic character and three numbers are concatenated.

The number of seats included in the table list indicates the number of seats provided in the table installed in the store, identified by the corresponding table number. In the present embodiment, information about the table number and the number of seats is automatically generated and stored by the table list generation unit 14.
The status indicates whether the table identified by the corresponding table number is vacant or absent. Specifically, information such as guided, ordered, provided, etc. can be associated with the status indicating presence. In addition, statuses such as “accounted”, “unusable”, and “reservation” may be associated.
If the status is vacant, new customers can be guided to the table. When the customer is guided to the vacant table and the controller 10 acquires the information that the guidance has been given, the status is changed to “Guided” by the status updating unit 17 described later. When the floor staff receives an order at the handy terminal 30 and the controller 10 acquires the order information, the status is changed to “completed” by the status update unit 17. Further, when the controller 10 acquires that the ordered item is provided, the status is changed to “provided” by the status update unit 17.
“Accounting completed” means that the customer has finished eating and drinking and has been accounted for, but the tableware and the like remain on the table. When the controller 10 acquires that the tableware has been cleared, the status is changed to an empty seat.
“Unusable” indicates that the table cannot be used due to, for example, breakage of a table or chair.
“Reservation” means that the table is a reserved table, and a customer other than the reserved customer does not guide the table.
The connection destination table is information indicating that a plurality of tables are connected when a customer of a group whose number of seats is insufficient for one table visits the store. The example of FIG. 3 illustrates an example in which the table “A06” is linked to the table “A05”.

  Based on the table number and the number of people included in the order information received by the transmission / reception unit 11, the table list generation unit 14 generates a table list in the store and stores it in the table list storage unit 13. In addition, the table list generation unit 14 stores the number of people count information in the number of people count table storage unit 15 based on the order information received by the transmission / reception unit 11. Then, the update process is performed periodically or at a predetermined timing. For example, for each table number, the most frequent number of the total number of persons is stored in the table list storage unit 13 in association with the table number as the number of seats.

The number counting table storage unit 15 is a work table in which information for counting processing by the table list generation unit 14 is stored, and the number of times the number is input together with the table number in association with the table number. Information indicating (number of times of use) is stored.
FIG. 4 is a diagram illustrating a data example of the number of people count table. The number-of-persons table stores data in which the number of uses for each number of people in each table is counted for each day, and the table list generator 14 combines the data for a certain period (for example, 1 to 2 weeks). The number of seats is determined.
For example, the example shown in the figure indicates that the number of times one person has been seated in the table “A01” is two times, and the number of times that two persons have been seated is three times. In this case, since the number of times two persons are seated on the table “A01” is higher than the number of times one person is seated and the frequency is high, it can be estimated that there are two seats on this table. As described above, the table list generation unit 14 determines the table number and the number of seats included in the table number, and updates the information on the table number and the number of seats in the table list storage unit 13. At this time, as described above, the table list generation unit 14 generates a table list based on the order information received by the transmission / reception unit 11 within a certain period and stores the table list in the table list storage unit 13. be able to. Thereby, even when the table layout in the store is changed, a table list based on the layout after the change can be generated.

  Here, for example, when a customer of a group of four people visits the store, the table with the number of seats is attached to the next table with the number of seats of 2, and the number of seats is temporarily guided as four. Think. Even in such a case, it may be input as order information for one table because of the same group. In this case, it is considered that one of the tables remains in the table list with a vacant seat status, and the floor staff may guide a new customer.

Therefore, the determination unit 16 reads the number of seats associated with the table number included in the order information received by the transmission / reception unit 11 from the table list storage unit 13, and the read number of seats is equal to or greater than the number of people included in the order information. It is determined whether or not there is.
When the determination unit 16 determines that the number of seats is not greater than or equal to the number of persons, the status update unit 17 indicates the presence of the table number and the table number of another table adjacent to the table identified by the table number. Are stored in the table list storage unit 13 in association with each other. If it is determined that the number of seats is equal to or less than the number of seats, the table number is stored in the table list storage unit 13 in association with the status indicating the presence.

Further, the determination unit 16 determines whether or not to update the status stored in the table list storage unit 13 according to the information transmitted from the handy terminal 30. For example, the determination unit 16 has already set the status of the table number included in the order information transmitted from the handy terminal 30 as being present (guided, ordered, provided, accounted, etc.) in the table list storage unit 13. It is determined whether or not it is stored.
As a result of the determination by the determination unit 16, the status update unit 17 is a case where the status of the table number included in the order information is stored as unoccupied (vacant) in the table list storage unit 13. When order information for only the number of people is received, the status is set to “Guided”, and when information including an order item is received, it is stored in the table list storage unit 13 as “Order completed”.
Further, if the status of the table number included in the order information is already stored in the table list storage unit 13 as a presence as a result of the determination by the determination unit 16, the status update unit 17 adds the contents of the order information. Based on this, the status of the table number is updated and stored in the table list storage unit 13.
For example, when order information is received for a table number in which the status of “Guided” is stored, if the order information is information related to a new order, the table list is displayed with the status of this table number as “ordered”. The data is stored in the storage unit 13.
In addition, when the order information is received for the table number in which the status of “ordered” is stored, the status is not changed, and the provision information indicating that all the order contents are provided is received. It is stored in the table list storage unit 13 as “provided”.
In addition, for the table number in which the status of “provided” is stored, “order completed” is received when order information is received, and “accounted” is displayed when information indicating that the accounting is completed is received. And stored in the table list storage unit 13 as a status.
Further, for the table number in which the status of “accounted” is stored, when information indicating that tableware remaining in the table has been cleared is received, the table list storage unit 13 determines that the table is not present (vacant). Remember.

Next, an operation example of the controller 10 according to the present embodiment will be described. FIG. 5 is a flowchart illustrating an operation example in which the controller 10 generates a table list.
First, the transmission / reception unit 11 of the controller 10 receives information transmitted from the handy terminal 30 (step S1). The determination unit 16 of the controller 10 determines whether or not the received information is information indicating that a new customer has been guided to the table (step S2).
If the determination unit 16 of the controller 10 determines that the received information is not information indicating that a new store visitor has been guided (step S2: No), the determination unit 16 determines whether to change the status (step S3). If the determination unit 16 determines to change the status (step S3: Yes), the process proceeds to step S7. If it is determined not to change the status (step S3: No), the process is terminated.

If the determination unit 16 determines in step S2 that the received information is information indicating that a new store visitor has been guided (step S2: Yes), the table list generation unit 14 includes a table included in the received information. It is determined whether or not the number is already stored in the number-of-persons table storage unit 15 (step S4).
If the table list generation unit 14 determines that the table number included in the received information is already stored in the number-of-persons table storage unit 15 (step S4: Yes), the process proceeds to step S6. When the table list generation unit 14 determines that the table number included in the received information is not stored in the number counting table storage unit 15 (step S4: No), the table number is stored in the table list storage unit 13 and the number counting table. It memorize | stores in the memory | storage part 15 (step S5).
The table list generation unit 14 counts up the number of times that the number of customers visiting the store corresponds to the table number (step S6).
The status update part 17 updates the status memorize | stored in the table list memory | storage part 13 (step S7), and complete | finishes a process.

Next, the table list update processing by the table list generation unit 14 will be described with reference to FIG. The table list generation unit 14 determines whether or not the current time is a predetermined update time by using a clocking function provided in the table list generation unit 14 (step S11). The renewal time may be, for example, after a certain period of time (one day, one week, two weeks, etc.) from a certain time, or when a certain number of customers visit the store or when a certain amount of order information is input It may be a case.
If it is not the update time, the process returns to step S11. If it is the update time, the table list generating unit 14 substitutes 1 for the variable i (step S12), and the i-th table number of the number-of-peoples counting table stored in the number-of-peoples counting table storage unit 15 is set for each number of people. The number of uses is read (step S13). Here, if the number of times of use is not stored in any number of persons corresponding to the i-th table number (step S14: None), from the table list stored in the table list storage unit 13 and the number of persons counting table 15, Recognizing that there is a high possibility that the table with the table number does not exist, the table number is deleted (step S15), and the process proceeds to step S19.

If the number of times of use for each number of people corresponding to the table number is stored in step S14 (step S14: present), the table list generating unit 14 determines the number of temporary seats corresponding to the table number as the number of times of use. Is determined (step S16). Then, the table list generation unit 14 determines the minimum seat number candidate value that satisfies the provisional seat number ≦ seat number candidate value as the seat number (step S17). The seat number candidate value is a value (for example, 1, 2, 4, 6, 8) in which the number of seats in the table existing in the store is determined in advance, and is stored in advance in the storage area of the controller 10. And the table list production | generation part 14 updates the number of seats of the table list memorize | stored in the table list memory | storage part 13 based on the number of seats of a determination result (step S18).
For example, for the table A09 in FIG. 4, the number of people who use the largest number is “4”. Therefore, when the update process shown in FIG. 6 is performed at this time, the number of temporary seats is determined to be “4”, and the number of seats is set to a minimum seat number candidate value that satisfies the provisional seat number ≦ seat number candidate value. Since it is a number, it is determined as “4”. Therefore, the number of people A09 in FIG. 3 is expected to be updated from “6” to “4”.
The table list generation unit 14 adds 1 to the variable i (step S19), and if the i-th table number is stored in the number-of-persons table storage unit 15 (step S20: present), the table list generation unit 14 returns to step S13. If the i-th table number is not stored in the number-of-peoples count table storage unit 15 (step S20: none), the process ends.

In this way, it is possible to automatically generate a table list that is master data of the table layout in the store based on the table number and the number of people included in the order information at the time of order entry.
That is, when an unregistered table number is input when a new order is registered, the table number is added to the table list stored in the table list storage unit 13. Further, when such a table number is newly added, the table list is sorted and rearranged by the table number.
In addition, by updating the table list every fixed period, it is determined that the table number that was not input during the fixed period or the table number that the usage frequency did not reach a certain number was erroneous input data, Deleted from.

FIG. 7 is a flowchart illustrating an operation example in which the controller 10 updates the status and the like. When the transmission / reception unit 11 of the controller 10 receives the order information transmitted from the handy terminal 30 (step S31), the order information is stored in the order information storage unit 12. The table list generation unit 14 counts up the corresponding data in the number total table stored in the number total table storage unit 15 in accordance with the order information received by the transmission / reception unit 11 (step S32). The status update unit 17 stores the status corresponding to the table number included in the order information as “ordered” in the table list storage unit 13 (step S33).
As described above, when an unregistered table number is included in the order information, the table number is newly added to the number of people table in step S32 to store the number of people, and in step S33, a table list storage unit is stored. In addition, the table number is newly added and the status is stored.

The determination unit 16 compares the number of persons included in the order information received in step S31 with the number of seats stored in the table list storage unit 13 corresponding to the table number included in the order information (step S34). When comparing the number of people and the number of seats in S34 after Steps S38 and S42, the number of seats temporarily stored in Steps S37 and S41 is used for comparison.
If it is determined that the number of seats is greater than or equal to the number of people (step S34: Yes), normal menu registration processing for registering order information is performed.
If it is determined that the number of seats is not greater than or equal to the number of seats (step S34: No), the status check operation of the adjacent table is performed. For example, the status of the table number obtained by adding 1 to the number of the table number is read from the table list storage unit 13, and it is determined whether or not the adjacent table in the plus direction is vacant (step S35).

  If the determination unit 16 determines that the adjacent table in the plus direction is vacant (step S35: Yes), since the table and the table of the table number included in the order information are considered to be linked, the status update unit 17 The status of the adjacent table is updated as “ordered” and stored in the table list storage unit 13 (step S36). Then, the number of seats corresponding to the table number included in the order information (or the number of seats temporarily stored last time) is added to the number of seats of the adjacent table that seems to be connected temporarily, and the number of seats is temporarily stored. (Step S37). Then, the table number included in the order information is added to the connection destination table corresponding to the table number of the connected adjacent table and stored in the table list storage unit 13 (step S38), and the process returns to step S34.

  If the determination unit 16 determines in step S35 that the adjacent table in the plus direction is not vacant (step S35: No), the table list storage unit displays the status of the table number obtained by subtracting 1 from the number of the table number included in the order information. 13 is read out and it is determined whether or not the adjacent table in the minus direction is empty (step S39). If the determination unit 16 determines that the adjacent table in the minus direction is vacant (step S39: Yes), since the table and the table of the table number included in the order information are considered to be linked, the status update unit 17 The status of the adjacent table is updated to “ordered” and stored in the table list storage unit 13 (step S40). Then, temporarily store the number of seats corresponding to the table number included in the order information (or the number of seats temporarily stored last time) plus the number of seats in the adjacent table that seems to be connected. (Step S41). Then, the table number included in the order information is added to the connection destination table corresponding to the table number of the connected adjacent table, stored in the table list storage unit 13 (step S42), and the process returns to step S34.

  In step S39, when the determination unit 16 determines that the adjacent table in the minus direction is not vacant (step S39: No), the number of persons exceeding the number of seats in the table is input even though the adjacent tables are not vacant. The number of seats stored in the table list storage unit 13 is considered to be incorrect. Therefore, the number of seats stored in the table list storage unit 13 is updated and stored with a larger number of seats in consideration of the number of people included in the order information (step S43). For example, when information indicating that the table number is “A03” and the number of people is “3 people” is transmitted to the controller 10, referring to the table list in FIG. 3, the number of seats in A03 is “2”. And A04), it can be seen that different customers are seated. Therefore, the process proceeds to No in step S35, proceeds to No in step S39, and proceeds to step S43. Then, it is determined that the number of seats “2” registered in A03 of the table list storage unit 13 may be incorrect, and the minimum seat number candidate value “4” satisfying the number of people “3” is set to A03. Update and memorize the number of seats.

In addition, for example, there is a table “A05” with two seats and a table “A06” with two seats, which are considered to be connected and used by four people. Since the table “A05” and the table “A06” are normally used by one or two people, the table “A05” and the table “A06” are determined as one or two people and stored in the table list storage unit 13.
Here, when order information indicating that the number of people associated with the table number “A05” is “4 people” is transmitted to the controller 10, the next table “A06” is confirmed in step S35, and if A06 is an empty seat. For example, A06 is set to “already ordered” and registered in the contact table.
In this way, it is possible to register that the adjacent table is connected and used, and the fact can be confirmed, for example, from the handy terminal 30 or the like. , It is possible to prevent any of the tables from remaining in the table list with a vacant seat status, or the floor staff from inadvertently guiding a new customer to the table being used.

Furthermore, it is also possible to consider areas that are higher-level concepts in the table list, and not to connect areas across areas when connecting tables.
For example, in step S35 or S39, the area is also read when the table number of the adjacent table is read.
In step S35, when the determination unit 16 determines that the adjacent table in the plus direction is not empty, the process proceeds to step S39. However, the process proceeds to step S39 also when the area of the adjacent table in the plus direction is another area. . In step S39, the determination unit 16 proceeds to step S43 when determining that the adjacent table in the minus direction is not vacant, but also proceeds to step S43 when the area of the adjacent table in the minus direction is another area. To.
By doing in this way, the connection of the tables in different areas can be prevented.

  Here, the data of the linked table once linked can be released when the slip of the main table is accounted for. Also, when a new attendance status (guided, ordered, etc.) is registered for the linked table, the linked table is canceled. In this case, it can be estimated that a table connected for some reason is vacant and a new visitor is seated.

In addition, when such a linked table is always used as a seat for four people, in the automatic generation of a periodic table list (the frequency of use by four or three people increases, 2 The number of seats in the table “A05” is four and the table “A06” is deleted from the table list storage unit 13 because there is no opportunity to use it alone. Will be.
Here, when the table is used individually again, “A06” is again stored in the table list storage unit 13, and the table “A05” is determined as a two-seat and stored in the table list storage unit 13. . As a result, even when tables are connected and used, automatic management is possible without making special settings for the table list and without the staff of the store designing the table list. .

In the case of store renewal or the like, all of the table list information stored in the table list storage unit 13 may be deleted by a predetermined operation.
In addition, for the table installation area, a table number range may be set in advance, and information on the corresponding area may be associated with the table number within the range at the time of new registration.
Further, for example, it is possible to determine whether to smoke or smoke by setting a range of table numbers. For example, A01 to A99 can be set as non-smoking seats, and B01 to B99 can be set as smoking seats.
Here, the status management at the time of connecting the tables is not limited to the case where the table list is automatically generated as described above, but also when the table list fixed in advance is generated and stored. The same can be applied. In this case, for example, in step S23 described above, it is considered that the number of seats is not an error but an error in the number of people, so the number of people may be changed to the number of seats and stored.

  In this way, even if the user does not generate and maintain the table list, the table list is generated by the controller 10 and updated according to the situation, so that table management can be easily performed. In addition, layout changes, correction of table numbers accompanying renewal, and changes in the number of seats can be automatically performed. Even when tables are connected and used, table management can be easily performed.

  The program for realizing the function of the processing unit in the present invention is recorded on a computer-readable recording medium, and the program recorded on the recording medium is read into a computer system and executed to perform order management. May be. Here, the “computer system” includes an OS and hardware such as peripheral devices. The “computer system” includes a WWW system having a homepage providing environment (or display environment). The “computer-readable recording medium” refers to a storage device such as a flexible medium, a magneto-optical disk, a portable medium such as a ROM and a CD-ROM, and a hard disk incorporated in a computer system. Further, the “computer-readable recording medium” refers to a volatile memory (RAM) in a computer system that becomes a server or a client when a program is transmitted via a network such as the Internet or a communication line such as a telephone line. In addition, those holding programs for a certain period of time are also included.

  The program may be transmitted from a computer system storing the program in a storage device or the like to another computer system via a transmission medium or by a transmission wave in the transmission medium. Here, the “transmission medium” for transmitting the program refers to a medium having a function of transmitting information, such as a network (communication network) such as the Internet or a communication line (communication line) such as a telephone line. The program may be for realizing a part of the functions described above. Furthermore, what can implement | achieve the function mentioned above in combination with the program already recorded on the computer system, and what is called a difference file (difference program) may be sufficient.

DESCRIPTION OF SYMBOLS 1 Order management system 10 Controller 11 Transmission / reception part 12 Order information memory | storage part 13 Table list memory | storage part 14 Table list production | generation part 15 Person count table storage part 16 Judgment part 17 Status update part 20 Printer 30 Handy terminal 40 Table display apparatus

Claims (5)

A table list storage unit that stores a table list in which a table number that identifies a plurality of tables installed in a store and the number of seats of the table identified by the table number are associated;
A receiving unit for receiving order information including a table number of the table on which the customer is seated and the number of people seated on the table from an order input terminal into which the order of the customer is input;
Based on the table number and the number of people included in the order information received by the receiving unit, a table list generating unit that generates a table list in the store and stores the table list in the table list storage unit;
An order management apparatus comprising: The table list generation unit associates the most frequent number of people included in the plurality of order information received by the reception unit with the table number as the number of seats in the table list storage unit. The order management apparatus according to claim 1, wherein the order management apparatus stores the order management apparatus. The table list generation unit generates the table list based on the order information received by the reception unit within a predetermined period and stores the table list in the table list storage unit. 2. The order management device according to 2. In the table list storage unit, for each table number, a status indicating whether the table identified by the table number is vacant or seated is associated and stored,
The number of seats associated with the table number included in the order information received by the receiving unit is read from the table list storage unit, and the read number of seats is equal to or greater than the number of people included in the order information. A determination unit for determining whether or not
When the determination unit determines that the number of seats is not equal to or greater than the number of persons, the table number and the status indicating the presence are associated with the table number of another table adjacent to the table identified by the table number. And a status update unit to be stored in the table list storage unit,
The order management device according to any one of claims 1 to 3, further comprising: An order management apparatus comprising a table list storage unit for storing a table list in which a table number for identifying a plurality of tables installed in a store and the number of seats of the table identified by the table number are associated with each other But,
Receiving order information including a table number of a table on which the customer is seated and the number of people seated on the table from an order input terminal to which the order of the customer is input;
Based on the table number and the number of people included in the order information received by the receiving unit, generating a table list in the store and storing the table list in the table list storage unit;
An order management method comprising:

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