KR20190131352A - Management system and method for store having a function of congestion detection - Google Patents

Abstract

The present invention relates to a system and a method for managing a store having a congestion recognizing function, which recognizes a customer positioned in a store by comparing a position for each identified customer with preset store map information on the basis of position information and distance information generated by communication between user terminals, and removes an error for the recognized number of customers in the store on the basis of a position in accordance with store-related order acceptance to support accurate store congestion to be recognized. According to the present invention, the total number of persons is calculated by identifying customers positioned in a store through information generated based on communication between customer terminals of customers visiting the store and communication between the customer terminals and an AP in the store. Also, an error generated by omitting a customer without a terminal among the customers positioned in the store from the total number of persons or adding a customer who is not positioned in the store to the total number of persons, is corrected by comparison between the expected number of persons calculated based on customer order information and the total number of persons. Therefore, the accuracy of person accounting for customers who actually use the store can be greatly improved, and the congestion of the store can be calculated based thereon to provide congestion-related information for a user scheduled to use the store, thereby improving user convenience, and the accuracy and reliability for the congestion of the store.

Description

Management system and method for store having a function of congestion detection}

The present invention relates to a store management system and method having a congestion grasping function, and more particularly, to a map information of a store in which a customer-specific location identified based on location information and distance information generated through communication between user terminals is preset. Has a congestion detection function that helps identify the congestion of the store by identifying customers located in the store and eliminating errors in the number of customers in the store based on the location based on the receipt of orders related to the store. A store management system and method.

Currently, there is a service that provides information about the congestion level of the store before visiting the store to users who want to visit the store and order products, and through such services, they can conveniently visit and use the store at the busy time of the popular store. You can increase the user's convenience by supporting other stores or avoiding crowded stores.

As an example of the existing service for detecting the congestion, a server that installs a plurality of beacons (beacon) in the store, and provides information on the congestion of the store in the beacon according to the communication between the user terminal and the beacon of the user when entering the store As a result, there is a method of calculating a congestion degree by providing the identification information of the user terminal as well as whether the user enters the store and counting the number of persons who enter the store in the server and counting the number of customers located in the store.

However, this existing service is not easy to count the exact number of people because it is missing when counting the number of users who do not have a user terminal, and when the store is a restaurant, the number of tables that can be eaten is limited, so the number of people smaller than the table capacity is limited. When the table is occupied, the congestion level becomes higher, but there is a problem in that the change of the congestion level cannot be properly reflected.

In addition, the existing service has a problem that it is difficult to accurately check the number of people leaving the store after the use of the store due to the missing count as described above, and there is a problem that the accuracy and reliability of the total number of customers located in the store is greatly reduced. .

As described above, there is a problem that the existing service providing the shop-related congestion information is not reliable and accurate, and thus does not help the user who wants to use the shop, and there is a demand for developing an alternative service to improve the shop.

Korean Patent Registration No. 10-1699479

An object of the present invention is to ensure the convenience of a user who wants to use a store by providing accurate information on a store's congestion by supporting accurate quantitative measurement of a customer located in a store.

In addition, the present invention is to determine the number of customers located in the store, and based on the order receipt history generated in the store to support the error correction for the number of the customer is made to improve the accuracy and reliability of the store congestion The purpose is to improve.

Store management system having a congestion grasping function according to an embodiment of the present invention is configured in the user terminal, and communicated with a plurality of APs in the store through the communication unit of the user terminal generated by positioning the location of the user in the store Based on the location information and the radio signal received from the other user terminal to the user terminal, the terminal identification information of the other user terminal and distance information generated by measuring the distance with the other user terminal based on the location are collected in advance. An application unit for transmitting to the set service server, generating the store-related order information, and transmitting the order-related information to a preset service server through a communication network, and identifying a store based on location information received from the user terminal, and an indoor map of the store. Prestored map information including the number and the number from the user terminal Identifying the customer located in the interior of the store based on the updated location information, the terminal identification information and the distance information, the location information and terminal identification information and distance information received from the at least one customer-specific customer terminal configured in the application unit The user requesting the store information including the congestion-related congestion information after calculating the total number of people for the customer using the store identified on the basis of the calculation, calculating the congestion degree by compensating for the error of the total number of people based on the order information It may include a service server for transmitting the store information to the terminal.

As an example related to the present invention, the application unit may communicate with the AP according to any one of Bluetooth and WIFI.

As an example related to the present invention, the service server identifies the number and location of tables in a store and the number of seats per table based on the map information, and receives the location information, order information, and the map information received from the customer terminal. Identifying the fixed number of persons that are fixed at the position of the table based on the number of the remaining tables where the customer is not located or the number of remaining persons without the fixed number of persons for each table subtracted from the total number of persons calculated according to the error compensation; The congestion degree may be calculated on the basis of the remaining number of seats obtained by adding up the number of seats per remaining table relative to the number of remaining seats.

As an example related to the present invention, the service server transmits store information including menu information corresponding to the store to the user terminal, and the application unit transmits the order information based on menu information included in the store information. It may be characterized in that the generated and transmitted to the service server.

As an example related to the present invention, the service server processes the order details according to the order information through communication with the user terminal upon receiving the order information, and upon completion of payment, payment result information including the order information. It may be generated and transmitted to the user terminal and the store terminal corresponding to the store.

As an example related to the present invention, the service server calculates a serving count according to the order information based on the order information, and stores the serving count according to the order information of each of the one or more customer terminals located in the store. The estimated number of people in the location may be calculated, and the error of the total number of people may be corrected by the estimated number of people according to a preset algorithm related to the number of people.

As an example related to the present invention, the service server changes the total number of persons to the estimated number of persons when the estimated number of persons is greater than the total number of persons, and when the estimated number of persons is less than the total number of persons, the one to be counted of the total number of persons. A customer who does not transmit the order information by determining whether or not to transmit the order information of the customer terminal which has transmitted the remaining terminal identification information to the terminal identification information other than the terminal identification information included in the order information among the terminal identification information. The total number of people may be updated by excluding the remaining terminal identification information transmitted by the terminal from the total number of people.

As an example related to the present invention, the service server stores specific terminal identification information received from the customer terminal for each customer by matching with store information corresponding to the store, and stores the specific terminal identification information from the customer terminal for each customer located in the store. When the specific terminal identification information is not received or the customer terminal corresponding to the specific terminal identification information does not transmit the location information, the number of persons corresponding to the specific terminal identification information may be updated by subtracting the total number of persons. .

As an example related to the present invention, the service server identifies the terminal identification information included in the order information, and if the location information is not received from the specific customer terminal corresponding to the terminal identification information transmitted by the specific customer terminal Based on the number of servings according to the order information based on the number of people leaving the store is calculated according to the end, the total number of people may be updated by subtracting the number of people leaving the number of people.

Store management method having a congestion grasping function of the application unit configured in the user terminal and the service server to communicate with the user terminal via a communication network according to an embodiment of the present invention, the application unit in the store through the communication unit of the user terminal Based on the location information generated by positioning the location of the user in the store by communicating with a plurality of APs and the radio signal received from the other user terminal to the user terminal based on the terminal identification information of the other user terminal and the location Collecting distance information generated by measuring a distance from another user terminal and transmitting the distance information to the service server, and the service server identifies a store based on the location information received from the user terminal, Pre-stored map information including indoor maps and use of the above Identifying the customer located in the interior of the store based on the location information received from the terminal, the terminal identification information and the distance information, the location information and terminal identification information received from the at least one customer terminal for each customer configured the application unit And calculating the total number of persons for the store using customer identified based on the distance information, and generating, by the application unit, the store related order information to the service server through a communication network, and the service server transmitting the order information. Computing the degree of congestion by compensating for the error of the total number of people based on the transmission may include the step of transmitting the store information to the terminal requesting the store information including the congestion-related congestion information.

The present invention identifies the customers located in the store through the information generated based on the communication between the customer terminals of the customers visiting the store and the communication between the customer terminal and the AP in the store to calculate the total number of people and at the same time the order information ordered by the customer Based on the estimated number of people calculated based on the base and the total number of people, customers who do not have a terminal among customers located in the store are easily compensated for errors caused by adding up the total number of customers who are missing from the total number of people or who are not in the store. By not only significantly increasing the accuracy of counting the number of people who actually use the store, but also calculating the store's congestion based on this, and providing information on the congestion to users scheduled to use the store, It has the effect of increasing accuracy and reliability. All.

1 is a block diagram of a store management system having a congestion grasping function according to an embodiment of the present invention.
Figure 2 is an exemplary operation for calculating the number of people in the store of the store management system having a congestion grasping function according to an embodiment of the present invention.
3 and 4 are exemplary views for correcting an error occurring when calculating the number of people in a store in a store management system having a congestion grasping function according to an exemplary embodiment of the present invention.
5 is an exemplary operation diagram for the congestion calculation of the store management system having a congestion grasping function according to an embodiment of the present invention.
Figure 6 is a flow chart for a store management method having a congestion grasping function according to an embodiment of the present invention.

Hereinafter, exemplary embodiments of the present invention will be described with reference to the accompanying drawings.

1 is a configuration diagram of a store management system having a congestion grasping function according to an embodiment of the present invention, as shown, a plurality of store terminals 20 corresponding to a plurality of stores selling goods and the store, respectively. It may include a service server 100 for communicating with the user terminal 10 of the user using a communication network, and the application unit 11 configured in the user terminal 10 to communicate with the service server 100. .

In this case, the store terminal 20 may be configured as a point of sale (POS) device, and the user terminal 10 may be a smart phone, a portable terminal, or a mobile terminal that supports a communication function. The terminal may be configured with various terminals such as a mobile terminal and a personal digital assistant (PDA).

The user terminal 10 may include a communication unit supporting communication through the communication network, a storage unit storing various information, a display unit displaying various information, a user input unit receiving user input, and each of the user terminals 10. It may include a control unit for controlling the component, the application unit 11 may be configured as the control unit.

In this case, the application unit 11 may be configured as the controller in a state in which application-related data for communication with the service server 100 stored in the storage unit is executed by the controller. Reference numeral 11 may mean application-related data stored in the storage unit.

The controller may include a RAM, a ROM, a CPU, a GPU, and a bus, and the RAM, a ROM, a CPU, a GPU, and the like may be connected to each other through a bus. The CPU may access the storage, boot up using an operating system (O / S) stored in the storage, and perform various operations using various programs, contents, and data stored in the storage. .

In addition, the service server 100 may include a DB 101 stores the store information for each store, and the store information includes store identification information, product related product information sold in the store, store location information, and the product. This food includes the name of the food, the price of the food, and the number of people who can eat according to the amount of meal set for each food (hereinafter referred to as 'serving number') (for example, the number of servings such as one serving or two servings). Menu information and the like.

In addition, a plurality of APs may be configured in the indoor of the store, and the plurality of APs may communicate with the user terminal 10 through various wireless communication methods such as Bluetooth, WI-FI, and the like. have.

According to the above-described configuration, when the user of the user terminal 10 is close to the store for the use of the store service in the store, such as a restaurant or eating food sold in the store, the application unit configured in the user terminal 10 ( 11) locates the user through communication with a plurality of APs located in the store, and is based on the IP (Internet Protocol) information of the other user terminal and the wireless signal based on a wireless signal received from another user terminal in the store. Distance information with another user terminal measured based on the transmission may be transmitted to the service server 100 through a communication network.

In this case, the application unit 11 may generate terminal identification information such as a MAC (Media Access Control) address, a terminal unique identifier, etc., as well as IP information based on the radio signal, and the application based on the terminal identification information. The unit 11 may identify another user terminal adjacent to the configured user terminal 10.

That is, the application unit 11 configured in the user terminal 10 is based on the radio signal transmitted from another terminal (for example, another user terminal) adjacent to the user terminal 10 based on the IP information, MAC address, terminal The terminal identification information including the unique identifier may be recognized (or identified) and generated, and the terminal identification information together with the distance information may be transmitted to the service server 100 through a communication network.

In this case, the application unit 11 may transmit the terminal identification information including the IP information to the service server 100 together with the distance information instead of the IP information.

Hereinafter, in the present invention, the IP information among the information included in the terminal identification information will be described as an example, but the application unit 11 includes various information included in the terminal identification information generated based on the radio signal as well as the IP information. Information may be transmitted to the service server 100.

That is, the IP information described in the present invention may be replaced with the terminal identification information.

The service server 100 may further include location-related location information of the user (or user terminal 10) received from the user terminal 10, IP information of the other user terminal, and the user terminal 10 and the other. By applying the distance information between the user terminal to the preset map information including the indoor map of the store can identify the customers located in the store, and can determine the total number of people located in the store according to the customer identification.

In this case, in order to compensate for an error occurring because the customer who does not have the application unit 11 or does not have a terminal among the customers located in the store is missing from the total number of people, the service server 100 is provided with the customer. The accuracy of the total number of people can be improved by compensating for the error of the total number of people calculated according to the information received from the plurality of customer terminals including the user terminal 10 and the other user terminal based on the order information.

In addition, the service server 100 calculates the degree of congestion according to the number of customers located in the store to include in the store information, and transmits the store information to any terminal, including the user terminal 10 requesting the store information store In this case, the user can easily identify the congestion situation.

That is, the present invention collects the information according to the communication between the customer terminal that is the customer using the store in the service server 100 to calculate the total number of customers using the store located in the store indoors, the terminal in the process of calculating the total number of people In order to compensate for the error that the customer does not have the total number of people, or the customer located outside the store adds up to the total number of people, the restaurant that provides food service or service business (for example, beauty), etc., to determine the number of people according to the customer's order By correcting the error of the total number of people based on the order information of the customer can increase the accuracy of the number of people using the store, and through this, it is possible to support the user to provide accurate information about the congestion of the store.

Based on the above-described configuration, a detailed operation of the store management system having a congestion grasping function according to the present invention will be described with reference to the following drawings.

2 is an exemplary operation diagram for calculating the number of people in a store in a store management system having a congestion grasping function according to an exemplary embodiment of the present invention.

As illustrated, when the user of the user terminal 10 is located near the store or enters the store, the application unit 11 configured in the user terminal 10 may perform short-range wireless communication with a plurality of APs located in the store or The wireless communication method may be used to communicate through a communication unit configured in the user terminal 10, and the location of the user (the user terminal 10) may be measured by transmitting and receiving signals with the plurality of APs.

In this case, each of the plurality of APs may be set location information on the location in the store, the application unit 11 of the user terminal 10 receives the location information of the AP from each of the plurality of APs, After measuring the distance to each of the plurality of APs through the signal transmission and reception with the AP of the location of the user in the store through a triangulation based on the distance measured corresponding to each of the plurality of APs and location information of each of the plurality of APs Location information may be generated.

In addition, the application unit 11 of the user terminal 10 may receive a radio signal received from one or more other user terminal (10a, 10b) possessed by each of one or more other users located in the store, The IP information of each of the one or more other user terminals 10a and 10b may be collected based on the radio signal.

In addition, the application unit 11 of the user terminal 10 may measure the distance between the user terminal 10 and the other user terminal (10a, 10b) based on the signal strength according to the radio signal, accordingly Distance information may be generated corresponding to each of the one or more other user terminals 10a and 10b.

In addition, the application unit 11 of the user terminal 10 is configured in the user terminal 10 periodically and IP information and distance information collected through the communication between the location information and the other user terminal (10a, 10b). The communication server may transmit the communication server to the service server 100 through a communication network.

On the other hand, the service server 100 when the location information is received from the user terminal 10 compares the location information with the store location information contained in a plurality of different store information for each store included in the DB (101) Store information including store location information corresponding to location information may be extracted from the DB 101, and a specific store that a user enters indoors may be identified based on the store information.

In addition, the service server 100 may receive IP information and distance information together with location information from the user terminal 10.

In this case, the application unit 11 of the user terminal 10 is the same based on one or more IP information and one or more distance information respectively corresponding to one or more other user terminals 10a and 10b generated corresponding to the location information. Person information may be generated by matching IP information and distance information corresponding to other user terminals, and the location information may be included in the person information and transmitted to the service server 100.

Accordingly, the service server 100 according to the distance of the distance information based on the location of the user according to the location information based on the location information included in the personnel information, IP information and distance information of the other user terminal. It is possible to identify and generate a location group including the expected locations of the other user terminal, the other user based on the personnel information received corresponding to each of the one or more other user terminal (10a, 10b) from the user terminal 10 A location group may be generated for each of the terminals 10a and 10b.

In addition, the service server 100 stores map information including indoor maps of a plurality of different stores, and the service server 100 stores information on the location information among the plurality of different stores based on the map information. The indoor map of the corresponding specific store and the location group generated corresponding to the other user terminals 10a and 10b are compared according to a preset criterion so that the location of the other user terminals 10a and 10b is determined by the specific store. It may be determined whether or not it is located indoors.

For example, if the number of expected locations included in the indoor map of the particular store among the expected locations included in the location group is greater than or equal to a preset reference value, the service server 100 is configured to allow the other user terminal 10a to store the specific store. Can be determined to be located indoors.

In addition, the application unit 11 may be configured in the other user terminals 10a and 10b, and the application unit 11 of the other user terminals 10a and 10b operates in the same manner as the user terminal 10. Collecting the IP information and the distance information based on a radio signal received from at least one other terminal adjacent to the other user terminal, and then corresponding person information including the location information of the other user terminal to each of the one or more other terminals. Can be generated and transmitted to the service server 100.

In this case, the other terminal may include the user terminal 10.

Accordingly, the service server 100 identifies the customer located in the indoor of the specific store based on the personnel information received from the user terminal 10 and each of the plurality of different user terminals 10a and 10b. can do.

In this case, the service server 100 may match the person information corresponding to the specific store with the store information corresponding to the specific store in the DB 101 and store the same in the DB 101.

Also, in the present invention, each of the user terminal 10 and a plurality of different user terminals 10a and 10b may be defined as a customer terminal, and the service server 100 may be an application among the plurality of different customer terminals. Based on the location information received from the configured customer terminal 11 and the personnel information including the IP information and the distance information, the plurality of different customers corresponding to the plurality of different IP information, respectively, for the specific store The indoor location may be determined to identify a customer located indoors of the specific store.

In this case, the service server 100 is about any one person information corresponding to a specific customer corresponding to the specific IP information based on the person information received from each of a plurality of different customer terminal configured the application unit 11 The specific customer may be determined to be located indoors of the specific store, and for the other person information corresponding to the specific customer, the specific customer may be determined not to be located indoors of the specific store.

In other words, according to the location of another customer transmitting the person information of the specific customer based on the plurality of person information transmitted by a plurality of different customer terminals for the specific person, the specific person is stored in the store interior for the specific person information. It may be determined by the service server 100 to be located, and for the other personnel information is determined by the service server 100 that the specific person is not located inside the store to determine the service server 100 Different judgments about the location of the room may be generated for the personnel.

Accordingly, the service server 100 determines whether or not the indoor location of a specific customer corresponding to specific IP information with respect to each of a plurality of different personnel information collected from each of the plurality of different customer terminals. Calculate a result, and determine that the plurality of decision results are located in the indoor of the specific store according to a plurality of judgment results based on a plurality of judgment results corresponding to the plurality of different personnel information for the specific customer, respectively. The specific customer is determined to be located indoors of the specific store when the number of determined judgment results is large, and the specific customer when the number of judgment results determined to be not located indoors of the specific store is greater than the plurality of judgment results. It may be determined that the location is not located indoors of the specific store.

In this case, the service server 100 may determine whether or not the indoor location of the specific store for each of a plurality of different customers in a variety of ways using the plurality of different personnel information.

According to the above-described configuration, the service server 100 is based on the personnel information including the location information, IP information and distance information received from one or more customer-specific customer terminals configured for the application unit 11 of the specific store The total number of customers for store customers can be calculated by counting the customers identified as being indoors.

However, only by the above configuration, according to the position of the user terminal 10, a terminal that is incorrectly determined that the customer located in the outdoor of the particular store is located indoors or a terminal for transmitting a radio signal to the user terminal 10 If the customer does not have a case may be missing from the total number of people, this may cause a significant error between the actual number of people and the total number of people located in the room of the specific store significantly.

A configuration for compensating for this error will be described in detail with reference to FIG. 3.

As shown, the service server 100 may transmit the store information including the menu information corresponding to the store to the corresponding customer terminal at the request of the customer terminal.

In addition, the application unit 11 of the customer terminal may generate order information based on menu information included in the store information and transmit the order information to the service server 100.

In this case, the order information is information about the order product (or food) name, the number of the order product, the amount of the order product, the size of the order product, the payment amount, etc., and the IP of the customer terminal to generate the order information Information, a customer terminal or identification information of the customer, and the like.

In addition, the service server 100 when the order information is received through the communication with the user terminal 10 to process the payment order according to the order information, and upon completion of payment payment result information including the order information It may be generated and transmitted to the user terminal 10 and the store terminal 20 corresponding to the store.

In this case, the service server 100 may calculate the number of servings (or the number of ordering persons) according to the order information based on the order information, and the serving information based on the menu information and the order information included in the store information. You can also calculate the number.

Accordingly, the service server 100 calculates and sums the serving number according to the order information of each of the one or more customer terminals located in the store, and calculates and calculates the sum of the servings as an expected number of people located in the store. Can be.

In this case, the service server 100 compares the IP information included in the order information and the IP information according to the store information matched with the store information in the DB 101 and transmits the order information based on this. It may be determined whether the customer is located in the room of the store, and the number of servings according to the order information transmitted by the customer who is not located in the room of the store may be excluded from the estimated number of people.

In addition, the service server 100 may increase the accuracy of the total number of people by correcting the error of the total number of people with the expected number of people according to a preset algorithm associated with the correction of the number of people.

An embodiment thereof will be described with reference to FIG. 4. First, as shown in FIG. 4A, when the estimated number of persons is greater than the total number of persons, the service server 100 may change the total number of persons to the estimated number of persons. have.

In addition, as shown in Figure 4 (b), the service server 100 is based on one or more of the person information matched with the store information in the DB 101 when the expected number of people is less than the total number of people One or more IP information belonging to the total number of people can be identified.

That is, the service server 100 may identify one or more pieces of IP information that is an aggregation target of the total number of people based on the person information.

In addition, the service server 100 identifies IP information for each customer terminal transmitting the order information based on the IP information included in the order information, and corresponds to the order information among one or more IP information belonging to the total number of people. If there is remaining IP information except for the IP information to determine whether or not to send the order information of the customer terminal that transmitted the remaining IP information to each of one or more of the remaining IP information (for example, IP 2 and IP 10), If the customer terminal that transmits the remaining IP information is a customer terminal that does not transmit the order information to the service server 100, the total number of people by excluding the remaining IP information (for example, IP 10) from the total number of people Can be updated.

That is, the service server 100 may identify the IP information of the customer terminal that transmitted the order information and the IP information of the customer terminal that transmitted the personnel information, and the order information of the customer terminal where the estimated number of persons transmitted the order information. Since the IP information transmitted by the customer terminal that does not transmit the order information is calculated by being included in the total number of persons except the estimated number of persons, the customer terminal that transmits the order information must be a customer using the store. Except for the IP information of the customer terminal that has transmitted the order information among the plurality of IP information constituting the remaining IP information can be identified.

In addition, the service server 100 may compare the remaining IP information with the IP information transmitted by the customer terminal transmitted the order information based on the personnel information stored in the DB 101 included in the personnel information, If the remaining IP information is not included in the number of persons sent by the customer terminal sending the order information and included in the total number of persons included in the number of persons sent by the customer terminal not sending the order information, the remaining IP information is included in any order. The customer may be identified as a customer who is not associated with the customer, and through this, the remaining IP information may be determined as not being a customer using the store and may be deducted from the total number of people.

In other words, when the estimated number of persons is less than the total number of persons, the service server 100 may target the remaining IP information, except for the IP information included in the order information, among the one or more IP information subject to the total number of persons. It is determined whether or not to transmit the order information of the customer terminal that has transmitted the information to update the total number of people by excluding the remaining IP information transmitted by the customer terminal that did not transmit the order information from the total number of persons counted, You can increase the accuracy of the total number of people you have in your location.

At this time, the position information included in the personnel information or the personnel information may include IP information of the customer terminal (or user terminal 10) for transmitting the personnel information.

Through this, the service server 100 is transmitted from the customer terminal made the order in the total number of people when the total number of people calculated based on the information generated through the communication between the customer terminal is less than the estimated number of people calculated according to the order information By accurately identifying the IP information of a specific terminal as the terminal of the excluded person not related to the ordering customer and removing the excluded person from the total number of people by correcting the total number of customers, it is possible to accurately identify the actual number of customers using the store. Can be calculated.

In other words, the service server 100 determines the association with the order customer based on the information sent by the order customer, the wrong aggregated customer not related to the order customer made the order in the total number of people by the actual store The total number of people for the customer can be calculated accurately.

Through this, the service server 100 may prevent a user who is located outside the store from being incorrectly counted as a customer located in the store.

On the other hand, the service server 100 may calculate the congestion degree of the store through the position of the table arranged in the store and the position of the customers belonging to the total number of people according to the total number of people correctly corrected based on the order information described above. Congestion degree-related information may be provided to a user requesting store information so that the user may conveniently determine whether to use the store by determining a congestion state of the store before using the store, which will be described in detail with reference to FIG. 5.

As shown in the drawing, the service server 100 may identify the number and location of tables in a store of a specific store and the number of people (accommodating number of people) per table based on the map information.

In addition, the service server 100 may determine whether a specific position is fixed to the customer terminal based on the location information periodically received from the customer terminal.

That is, the service server 100 may determine whether the customer is fixed or moved based on the location information periodically received from the customer terminal.

In addition, the service server 100 may identify the fixed number of persons in a fixed state at the position of the table based on the location information, the order information and the map information received from the customer terminal.

For example, the service server 100 may be fixed according to whether or not a specific customer of the customer terminal is fixed at a position of a specific table based on location information periodically received from the customer terminal and the previously stored map information. In the state, it may be determined that the specific customer is sitting at the specific table, and the fixed number of persons seated at the specific table may be identified based on the number of servings calculated based on the order information received from the customer terminal.

Through this, the service server 100 may determine whether the customer is occupied (or seated) as well as the fixed number of persons seated at the table for each table arranged in the store's interior, and is not occupied by the customer ( Location, or a table that is not in use by the customer.

In this case, when the store is a store that provides a beauty-related service business, the table may be replaced with a fixed seat.

Accordingly, the service server 100 may calculate the remaining number of persons by subtracting the fixed number of persons per table from the total number of persons calculated according to the error compensation based on the estimated number of persons, and remaining table compared to the remaining number of persons. The congestion degree may be calculated according to a preset algorithm in connection with the congestion calculation based on the number of remaining occupants and the number of occupants for each remaining table compared to the number of occupants.

In this case, the service server 100 may calculate the congestion degree by further applying the number of seats for each remaining table to the algorithm in addition to the number of the remaining tables.

On the other hand, the service server 100 corresponds to the specific IP information stored in the DB 101, the specific IP information is not received from the customer terminal for each customer located in the store or the specific customer terminal corresponding to the specific IP information is located If the information is not transmitted, it may be determined that the customer of the specific customer terminal corresponding to the specific IP information has left the store, and the number of persons corresponding to the specific IP information is subtracted from the total number of persons to update the total number of persons. Can be.

In addition, the service server 100 is matched with the store information of the specific store information when it is determined that the customer corresponding to the specific IP information stored matched with the store information of the specific store as the departure person leaving the specific store Person information corresponding to the specific IP information may be deleted from the DB 101.

In addition, the service server 100 may also update the congestion according to the update of the total number of people.

In addition, the service server 100 may store the order information by matching the store information of the DB (101).

In addition, the service server 100 identifies the specific IP information included in the order information, and if the location information is not received from the specific customer terminal corresponding to the specific IP information according to the order information corresponding to the specific customer terminal The customer may be determined to have exited the store and exited the store.

Accordingly, the service server 100 calculates the number of people leaving the store based on the number of servings according to the order information transmitted from the specific customer terminal determined to leave the store, and counts the number of people leaving the store. The total number of people can be updated by subtracting from the total number of people.

That is, the service server 100 may determine the number of people walking with a specific customer of the specific customer terminal based on the number of servings, and when the specific customer of the specific customer terminal has left the store, the number of servings Companion personnel including a specific customer may be determined to have left the store, and the total number of persons in the store may be updated by subtracting the number of the accompanying persons from the total number of persons and the congestion degree may be updated according to the renewal of the total number of persons. Can be.

Meanwhile, the service server 100 may store the congestion-related congestion information in store information of the DB 101 and update the congestion information included in the store information according to the updated congestion degree every time the congestion degree is updated. Can be.

In addition, the service server 100 is connected to the service server 100 through a communication network to transmit the store information including the congestion information to the user terminal 10 or any terminal requesting the store information of a specific store The user may be able to easily grasp the congestion degree of the specific store.

Through this, the present invention can provide the user with congestion degree information on the exact congestion situation of the store, and support the user to determine whether to use the store by judging the congestion state of the store before using the store, and at the same time, By supporting the affected stores, user convenience for using the stores can be improved.

That is, the present invention identifies the customers located in the store through the information generated based on the communication between the customer terminals of the customers who visited the store and the communication between the customer terminal and the AP in the store to calculate the total number of people and at the same time ordered by the customer By comparing the estimated number of people based on the information with the total number of people, it is easy to make the error that the customer who does not have a terminal among the customers in the store is missing from the total number of people or that the customer who is not in the store adds up to the total number of people. In addition, the accuracy of the counting of the actual customers of the store can be greatly improved, and the congestion of the store can be calculated based on this, thereby providing the user with the congestion-related information to the user who is scheduled to use the store. It can increase the accuracy and reliability.

In addition, the present invention is provided by reflecting the occupancy state by the customer of the table or the fixed seat (for example, the fixed seat for the beauty service) reflected in the store in the congestion calculation, so that the customer's place for the product is required It can provide more accurate information about congestion.

On the other hand, the service server 100 may accumulate and store the congestion information by matching with the store information in the DB 101, the congestion information may include time information.

Through the above-described configuration, the service server 100 may calculate the average congestion degree by date or time zone by collecting congestion information by preset date / time or time zone, and store the average congestion related information by date / time and time zone. The information may be included in the information and transmitted to the user terminal 10.

According to the above-described configuration, the present invention can provide the user with information on the congestion degree by time or time zone for the store to be used to support the user to use the store avoiding the date or time zone with high congestion, through which the store User convenience for use can be significantly increased.

6 is a store management method having a congestion grasping function of the application unit 11 configured in the user terminal 10 and the service server 100 communicating with the user terminal 10 through a communication network according to an embodiment of the present invention. Is a flowchart for.

As shown, the application unit 11 communicates with a plurality of APs in the store through the communication unit of the user terminal 10 from the location information generated by positioning the location of the user in the store and the other user terminal The service server 100 preset by collecting distance information generated by measuring a distance from the other user terminal based on the IP information of the other user terminal and the location based on the wireless signal received by the user terminal 10. (S1).

In addition, the service server 100 identifies the store based on the location information received from the user terminal 10, the pre-stored map information including the indoor map of the store and received from the user terminal 10 Identifying the customer located in the indoor of the store based on the location information, the IP information and the distance information (S2), the location information and IP received from the at least one customer terminal for each customer configured the application unit 11 Based on the information and the distance information, it is possible to calculate the total number of customers for the identified store users (S3).

In addition, the application unit 11 may generate the store-related order information and transmit it to the service server 100 through a communication network (S4).

In addition, the service server 100 may calculate the congestion degree by compensating for the error of the total number of people based on the order information, and then transmit the store information to the terminal requesting the store information including the congestion degree information. (S5).

Various devices and components described herein may be implemented by hardware circuitry (eg, CMOS based logic circuitry), firmware, software, or a combination thereof. For example, it may be implemented using transistors, logic gates, and electronic circuits in the form of various electrical structures.

The above description may be modified and modified by those skilled in the art without departing from the essential characteristics of the present invention. Therefore, the embodiments disclosed in the present invention are not intended to limit the technical idea of the present invention but to describe the present invention, and the scope of the technical idea of the present invention is not limited by these embodiments. The protection scope of the present invention should be interpreted by the following claims, and all technical ideas within the equivalent scope should be interpreted as being included in the scope of the present invention.

10: user terminal 11: application unit
20: store terminal 100: service server

Claims (10)

A user terminal configured to communicate with a plurality of APs in the store through the communication unit of the user terminal, based on location information generated by positioning the location of the user in the store, and a wireless signal received from the other user terminal by the user terminal. Collect distance information generated by measuring the distance with the other user terminal based on the terminal identification information of the other user terminal and the location, and transmit the collected distance information to the preset service server, and generate the store related order information in advance Application unit for transmitting through the communication network to the set service server; And
Identifying a store based on the location information received from the user terminal, and based on the pre-stored map information including the indoor map of the store and the location information received from the user terminal and the terminal identification information and distance information Identifying the customer located in the room of the store, calculates the total number of customers for the store using the customer based on the location information, the terminal identification information and the distance information received from the at least one customer terminal configured by the application unit, A service server for calculating the congestion degree by compensating for the error of the total number of people based on the order information and then transmitting the store information to the user terminal requesting the store information including the congestion degree information.
Store management system with a congestion grasping function comprising a.
The method according to claim 1,
The application unit is a store management system having a congestion grasping function, characterized in that the communication with the AP according to any one of the communication method of Bluetooth and WIFI.
The method according to claim 1,
The service server identifies the number and location of tables in the store and the number of people per table based on the map information, and is fixed at the location of the table based on the location information, order information and the map information received from the customer terminal. Identifying the fixed number of persons in the state, the number of remaining tables where the customer is not located compared to the remaining number of the total number of persons calculated by subtracting the fixed number of persons per table from the total number of persons calculated according to the error compensation A store management system having a congestion grasping function, characterized in that the congestion degree is calculated on the basis of the remaining number of people in which the number of people is added.
The method according to claim 1,
The service server transmits the store information including the menu information corresponding to the store to the user terminal,
And the application unit generates the order information based on menu information included in the store information and transmits the order information to the service server.
The method according to claim 4,
The service server processes payment of an order according to the order information through communication with the user terminal upon receiving the order information, and generates payment result information including the order information when the payment is completed, thereby generating the user terminal and the store. Store management system having a congestion grasping function, characterized in that for transmitting to the store terminal corresponding to.
The method according to claim 1,
The service server calculates the number of servings according to the order information based on the order information, calculates the expected number of persons located in the store by summing the servings according to the order information of each of the one or more customer terminals located in the store; And a congestion grasping function of correcting the error of the total number of people with the estimated number of people according to a preset algorithm related to the number of people.
The method according to claim 6,
The service server changes the total number of persons to the estimated number of persons when the expected number of persons is greater than the total number of persons, and when the estimated number of persons is less than the total number of persons, the order information among one or more terminal identification information that is the target number of the total number of persons. The remaining terminal transmitted by the customer terminal does not transmit the order information by determining whether or not to send the order information of the customer terminal for transmitting the remaining terminal identification information to the terminal identification information other than the terminal identification information included in the The store management system with congestion grasping function characterized by updating the said total number of people by removing identification information from the count object of the said total number of people.
The method according to claim 1,
The service server stores the specific terminal identification information received from the customer terminal for each customer by matching with the store information corresponding to the store, and the specific terminal identification information is not received from the customer terminal for each customer located in the store. If the customer terminal corresponding to the specific terminal identification information does not transmit the location information, the shop management system having a congestion grasping function, characterized in that for updating the number of persons corresponding to the specific terminal identification information from the total number of people.
The method according to claim 8,
The service server identifies the terminal identification information included in the order information, and if the location information is not received from the specific customer terminal corresponding to the terminal identification information, the service server receives the number of servings according to the order information transmitted from the specific customer terminal. A store management system having a congestion grasping function, characterized by calculating the number of departures based on the end of the use of the store, and updating the total number of persons by subtracting the number of departures from the total number of persons.
In the store management method having a congestion grasping function of the application unit configured in the user terminal and the service server communicating with the user terminal through a communication network,
The application unit communicates with a plurality of APs in the store through the communication unit of the user terminal, based on the location information generated by positioning the location of the user in the store and the radio signal received from the other user terminal to the user terminal. Collecting distance information generated by measuring a distance from the other user terminal based on the terminal identification information of the user terminal and the location and transmitting the collected distance information to the preset service server;
The service server identifies a store based on the location information received from the user terminal, prestored map information including an indoor map of the store, and the location information and the terminal identification information and distance information received from the user terminal. Identifying the customer located in the interior of the store based on the total number of customers using the store identified on the basis of the location information, terminal identification information and distance information received from one or more of the customer-specific customer terminal configured in the application unit Calculating;
Generating, by the application unit, the store related order information and transmitting the generated order information to the service server through a communication network; And
The service server compensating for the error of the total number of people based on the order information to calculate a congestion degree and then transmitting the store information to a terminal requesting store information including the congestion-related congestion information;
Store management method with a congestion grasping function comprising a.

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