JP6719186B2 - Server, control method thereof, and control program thereof - Google Patents

Description

The present invention relates to a server, a control method thereof, and a control program thereof.

Conventionally, a secretary user who holds an event searches for a service provider (for example, a restaurant) by using a personal computer, a mobile phone, or the like that can be connected to the Internet, and specifies a date and time and a service content to set a predetermined value. Make a reservation for the service.

For example, Patent Document 1 discloses a banquet closing support system that receives banquet desired conditions from a user terminal, searches for banquet desired conditions that satisfy the conditions on the store side, and transmits the searched banquet desired conditions to the store terminal. Has been done.

JP2012-99095A

The banquet closing support system described in Patent Document 1 receives the number of banquet proposal conditions exceeding the number of seats accommodated in the store from the store terminal without securing seats in the store, and the received banquet suggestion conditions are input to the user terminal. May be notified. In this case, if the user reserves more seats than the seat capacity of the store, the store may not be able to secure the reserved seats.

On the other hand, when the system reserves the seats of the store and then receives the banquet proposal condition from the store terminal, the seats of the store must be reserved for a long time for the user who is uncertain whether or not to visit the store. Therefore, while the seats in the store are reserved, other users cannot reserve the seats, which may cause an opportunity loss on the store side.

The present invention has been made to solve such a problem, and it is possible to provide a system in which the seat side does not need to secure seats unnecessarily and the user side can secure seats without fail. Server, its control method, and its control program are provided.

A control method according to the present invention is a control method for a server, which transmits service request information to facility terminals of a plurality of facilities when service request information including a desired date and time and a desired number of users who receive a service is received from a user terminal. Then, when receiving the service provision information including the fact that the desired date and time and the desired number of people can be accommodated from the facility terminal, the facility of the facility terminal is provisionally reserved and the service provision information is transmitted to the user terminal, and the predetermined period has passed. Further, when the decision information for deciding the main reservation of the facility of the facility terminal is not received from the user terminal, there is a step of canceling the temporary reservation of the facility of the facility terminal.

The server according to the present invention, when receiving the service request information including the desired date and time and the desired number of users of the service from the user terminal, transmits the service request information to the facility terminals of a plurality of facilities, and the request from the facility terminal. When receiving the service provision information including the date and time and the fact that the desired number of people can be accommodated, the facility of the facility terminal is provisionally reserved, the provisional reservation unit that transmits the service provision information to the user terminal, and the predetermined period has elapsed, and And a cancel unit that cancels the provisional reservation of the facility of the facility terminal when the determination information for determining the main reservation of the facility of the facility terminal is not received from the user terminal.

A control program for a terminal according to the present invention is a control program for a server, and when the server receives service request information including a desired date and time and a desired number of users of a service from a user terminal, the control program is transmitted to facility terminals of a plurality of facilities. When the service request information is transmitted and the service provision information including the fact that the desired date and time and the desired number of persons can be accommodated is received from the facility terminal, the facility of the facility terminal is provisionally reserved, and the service provision information is transmitted to the user terminal, When the predetermined period has elapsed and the determination information for determining the main reservation of the facility of the facility terminal has not been received from the user terminal, the provisional reservation of the facility of the facility terminal is canceled.

According to the server, the control method thereof, and the control program thereof according to the present invention, it is not necessary for the store side to secure seats unnecessarily, and the user side can secure seats for sure.

It is a schematic diagram for explaining the matching system 1. It is a figure which shows an example of a schematic structure of the matching system 1. It is a figure which shows an example of a schematic structure of the user terminal 2. (A) is a figure which shows an example of a schematic structure of the facility terminal 3, (b) is a figure which shows an example of the data structure of a terminal tentative reservation management table. It is a figure which shows an example of a schematic structure of the server 4. (A) is a figure which shows an example of a data structure of a user management table, (b) is a figure which shows an example of a data structure of a facility management table. (A) is a figure which shows an example of a data structure of a service request management table, (b) is a figure which shows an example of a data structure of a proposal management table. (A) is a figure which shows an example of a data structure of a reservation status management table, (b) is a figure which shows an example of a data structure of a temporary reservation management table. It is a figure which shows an example of the operation sequence by the matching system 1. It is a figure which shows an example of the screen displayed on the user terminal 2. It is a figure which shows an example of the screen displayed on the facility terminal 3. It is a figure which shows an example of the screen displayed on the user terminal 2.

Hereinafter, various embodiments of the present invention will be described with reference to the drawings. However, it should be noted that the technical scope of the present invention is not limited to those embodiments, and extends to the inventions described in the claims and their equivalents.

FIG. 1 is a schematic diagram for explaining the matching system 1.

The matching system 1 includes a user terminal 2, a plurality of facility terminals 3, a server 4 and the like. The server 4 stores a temporary reservation management table for registering information on the temporary reservation. In addition, in FIG. 1, only one facility terminal 3 is illustrated for convenience.

When the managing user inputs into the user terminal 2 the service request information regarding the service to be provided including the desired date and time, the desired number of users, etc., the user terminal 2 transmits the input service request information to the server 4 (1). The secretary user is the person responsible for holding an event in which multiple users participate. The managing user may be a user who has run for the managing user, or may be a user selected arbitrarily. An event is an event or event held at a facility. The events are, for example, employee trips, new year parties, year-end parties, barbecues, banquets, social gatherings, alumni associations, golf competitions and the like.

Upon receiving the service request information from the user terminal 2, the server 4 transmits the received service request information to the plurality of facility terminals 3 (2).

Upon receiving the service request information from the server 4, each facility terminal 3 displays the service request information for the manager of each facility terminal 3. When the administrator of the facility terminal 3 inputs, on the facility terminal 3, the service provision information including the fact that the desired date and time and the desired number of persons included in the service request information can be accommodated and other supplementary information, the facility terminal 3 , The input service provision information is transmitted to the server 4 (3).

When the server 4 receives the service provision information from the facility terminal 3, the server 4 registers the data in the provisional reservation management table on the assumption that the facility is provisionally reserved by the desired date and time and the desired number of persons (4). Further, the server 4 transmits to the user terminal 2 the fact that the tentative reservation has been made and the service provision information received from the facility terminal 3 (5). Temporary reservation means securing a reservation for the facility.

The server 4 cancels the tentative reservation of the facility that has made the tentative reservation when the predetermined period has elapsed or when the determination information for making the main reservation of the other facility has been received from the user terminal (6). The decision information is information for deciding the facility to make the main reservation. This reservation means to confirm the reservation of the facility. Further, the server 4 transmits a temporary reservation cancellation notice to the facility terminal 3 of the temporarily reserved facility (7). The temporary reservation cancellation notification is information for notifying that the temporary reservation is canceled.

As described above, the matching system 1 notifies the facility terminal 3 of the facility to cancel the tentative reservation when the regular reservation of the facility is not made even after the lapse of a predetermined period. There is no need to reserve facilities for temporary reservations for a long period of time. On the other hand, the user can make a tentative reservation for a plurality of or a single facility that he/she desires for a predetermined period of time. Therefore, if the user makes a main reservation during that period, the facility reservation can be easily confirmed. .. It should be noted that FIG. 1 is a description of only the outline of the matching system 1, and details will be described later.

FIG. 2 is a diagram showing an example of a schematic configuration of the matching system 1.

The matching system 1 includes a user terminal 2, a facility terminal 3, a server 4 and the like. The user terminal 2 and the server 4 are mutually connected via an access point (not shown) or a base station (not shown), and a communication network 5. The communication network 5 is, for example, the Internet. The program executed by the user terminal 2 and the program executed by the server 4 communicate with each other using a communication protocol such as a hypertext transfer protocol (HTTP). The facility terminal 3 and the server 4 are connected to each other via a communication network, and for example, are connected to each other via a communication network 5. The program executed by the facility terminal 3 and the program executed by the server 4 communicate with each other using a communication protocol such as a hypertext transfer protocol. There may be a plurality of facility terminals 3.

FIG. 3 is a diagram showing an example of a schematic configuration of the user terminal 2.

The user terminal 2 includes a user terminal communication unit 21, a user terminal storage unit 22, a user terminal operation unit 23, a user terminal display unit 24, a user terminal processing unit 25, and the like. The secretary user is the person responsible for holding an event in which multiple users participate. The managing user may be a user who has run for the managing user, or may be a user selected arbitrarily. An event is an event or event held at a facility. The events are, for example, employee trips, new year parties, year-end parties, barbecues, banquets, social gatherings, alumni associations, golf competitions and the like. As the user terminal 2, a multifunctional mobile phone (so-called “smartphone”) is assumed, but the user terminal 2 is not limited to this. The user terminal 2 may be, for example, a mobile phone (so-called “feature phone”), a personal digital assistant (PDA: Personal Digital Assistant, PDA), a tablet PC, a personal computer, or the like.

The user terminal communication unit 21 is provided with a communication interface circuit including an antenna having a sensitive band mainly in the 2.4 GHz band, the 5 GHz band, etc. or mainly in the 2.1 GHz band, and the user terminal 2 via the access point or the base station. Connect to the communication network 5. The user terminal communication unit 21 transmits the data supplied from the user terminal processing unit 25 to the server 4 or the like. Further, the user terminal communication unit 21 supplies the data received from the server 4 or the like to the user terminal processing unit 25.

The user terminal storage unit 22 includes, for example, at least one of a semiconductor memory, a magnetic disk device, and an optical disk device. The user terminal storage unit 22 stores an operating system program, a driver program, an application program, data and the like used for the processing in the user terminal processing unit 25. Each program may be installed in the server storage unit 42 from a computer-readable portable recording medium such as a CD-ROM or a DVD-ROM using a known setup program or the like. For example, the user terminal storage unit 22 stores, as driver programs, an input device driver program that controls the user terminal operation unit 23, an output device driver program that controls the user terminal display unit 24, and the like. Further, the user terminal storage unit 22 stores, as an application program, a program for executing message transmission/reception. In addition, the user terminal storage unit 22 stores, as data, a transmitted/received message and data accompanying it. Furthermore, the user terminal storage unit 22 may temporarily store temporary data related to a predetermined process.

The user terminal operation unit 23 may be any device as long as it can operate the user terminal 2, and is, for example, a touch pad or the like. The secretary user can input characters, numbers and the like using the user terminal operation unit 23. When operated by the managing user, the user terminal operation unit 23 generates a signal corresponding to the operation. The generated signal is supplied to the user terminal processing unit 25 as an instruction of the managing user.

The user terminal display unit 24 may be any device capable of displaying a character string, an image, and the like, and is, for example, a liquid crystal display, an organic EL (Electro-Luminescence) display, or the like. The user terminal display unit 24 displays the transmitted and received messages and the like supplied from the user terminal processing unit 25.

The user terminal processing unit 25 includes a user terminal access unit 251 and a user terminal message management unit 252. The user terminal processing unit 25 centrally controls the overall operation of the user terminal 2, and includes one or a plurality of processors and their peripheral circuits (for example, CPU (Central Processing Unit)). The user terminal processing unit 25 displays the user terminal communication unit 21 and the user terminal display so that the program stored in the user terminal storage unit 22 is executed in an appropriate procedure according to the operation of the user terminal operation unit 23. It controls the operation of the unit 24 and the like. The user terminal processing unit 25 executes processing based on programs (operating system program, driver program, application program, etc.) stored in the user terminal storage unit 22. In addition, the user terminal processing unit 25 can execute a plurality of programs (application programs and the like) in parallel.

The user terminal access unit 251 and the user terminal message management unit 252 are functional modules implemented by a program executed by a processor included in the user terminal processing unit 25. Alternatively, the user terminal access unit 251 and the user terminal message management unit 252 may be implemented as firmware in the user terminal 2.

The user terminal access unit 251 accesses a Web (World Wide Web) to acquire and display display data. That is, the user terminal access unit 251 transmits an input or selection regarding the facility to the server 4 via the user terminal communication unit 21 in response to an instruction from the managing user. Further, the user terminal access unit 251 receives display data for displaying the processing result for the input or selection regarding the facility from the server 4 via the user terminal communication unit 21, and displays the screen based on the received display data on the user terminal. It is displayed on the display unit 24.

The user terminal message management unit 252 transmits/receives a message to/from the server 4 via the user terminal communication unit 21.

FIG. 4A is a diagram showing an example of a schematic configuration of the facility terminal 3.

The facility terminal 3 includes a facility terminal communication unit 31, a facility terminal storage unit 32, a facility terminal operation unit 33, a facility terminal display unit 34, a facility terminal processing unit 35, and the like. The facility terminal 3 is a terminal of a manager of a facility that provides a service. A personal computer is assumed as the facility terminal 3, but the facility terminal 3 is not limited to this. The facility terminal 3 may be, for example, a multifunctional mobile phone, a mobile phone, a personal digital assistant, a tablet PC, or the like.

The facility terminal communication unit 31 mainly includes a wired communication interface circuit, and connects the facility terminal 3 to the communication network 5 via a cable such as a LAN cable. The facility terminal communication unit 31 transmits the data supplied from the facility terminal processing unit 35 to the server 4 or the like. The facility terminal communication unit 31 also supplies the data received from the server 4 or the like to the facility terminal processing unit 35.

The facility terminal storage unit 32 includes, for example, at least one of a semiconductor memory, a magnetic disk device, and an optical disk device. The facility terminal storage unit 32 stores an operating system program, a driver program, an application program, data, and the like used for the processing in the facility terminal processing unit 35. Each program may be installed in the server storage unit 42 from a computer-readable portable recording medium such as a CD-ROM or a DVD-ROM using a known setup program or the like. For example, the facility terminal storage unit 32 stores, as driver programs, an input device driver program that controls the facility terminal operation unit 33, an output device driver program that controls the facility terminal display unit 34, and the like. Further, the facility terminal storage unit 32 stores, as an application program, a program for executing message transmission/reception and the like. Further, the server storage unit 42 stores the terminal provisional reservation management table (FIG. 4B) as data. Further, the facility terminal storage unit 32 stores, as data, a transmitted/received message and data associated with the message. Furthermore, the facility terminal storage unit 32 may temporarily store temporary data related to a predetermined process.

The facility terminal operation unit 33 may be any device capable of operating the facility terminal 3, and is, for example, a keyboard or the like. The administrator can input characters, numbers, etc. using the facility terminal operation unit 33. When the facility terminal operation unit 33 is operated by the administrator, the facility terminal operation unit 33 generates a signal corresponding to the operation. The generated signal is supplied to the facility terminal processing unit 35 as an instruction of the administrator.

The facility terminal display unit 34 may be any device as long as it can display character strings, images, and the like, and is, for example, a liquid crystal display, an organic EL (Electro-Luminescence) display, or the like. The facility terminal display unit 34 displays the transmitted and received messages and the like supplied from the facility terminal processing unit 35.

The facility terminal processing unit 35 includes a facility terminal access unit 351 and a facility terminal message management unit 352. The facility terminal processing unit 35 centrally controls the overall operation of the facility terminal 3, and includes one or a plurality of processors and their peripheral circuits (for example, CPU (Central Processing Unit)). The facility terminal processing unit 35 displays the facility terminal communication unit 31 and the facility terminal display so that the program stored in the facility terminal storage unit 32 is executed in an appropriate procedure according to the operation of the facility terminal operation unit 33. The operation of the unit 34 and the like is controlled. The facility terminal processing unit 35 executes processing based on a program (operating system program, driver program, application program, etc.) stored in the facility terminal storage unit 32. Further, the facility terminal processing unit 35 can execute a plurality of programs (application programs and the like) in parallel.

The facility terminal access unit 351 and the facility terminal message management unit 352 are functional modules implemented by a program executed by a processor included in the facility terminal processing unit 35. Alternatively, the facility terminal access unit 351 and the facility terminal message management unit 352 may be installed in the facility terminal 3 as firmware.

The facility terminal access unit 351 accesses a Web (World Wide Web) to acquire and display display data. That is, the facility terminal access unit 351 transmits an input or selection relating to the facility to the server 4 via the facility terminal communication unit 31 according to an instruction from the administrator. In addition, the facility terminal access unit 351 receives display data for displaying a processing result for input or selection regarding the facility from the server 4 via the facility terminal communication unit 31, and displays a screen based on the received display data at the facility. It is displayed on the terminal display unit 34.

The facility terminal message management unit 352 transmits/receives a message to/from the server 4 via the facility terminal communication unit 31.

FIG. 4B is a diagram showing an example of the data structure of the terminal tentative reservation management table.

The data structure shown in FIG. 4B shows a series of data associated with the reservation ID 400 stored in the facility terminal storage unit 32. The reservation ID 400 is information for identifying the facility reservation made by the managing user. The series of data includes, for example, a user name 401, a reservation date/time 402, a reservation number 403, a reservation type 404, a telephone number 405, and the like. The above-mentioned series of data is an example, and may include information regarding other reservations.

The user name 401 is information indicating the name of the user. The reservation date and time 402 is information indicating the date and time when the tentative reservation or the main reservation is made. The reserved number of people 403 is information indicating the number of people who have made a tentative reservation or a final reservation. The reservation type 404 is information indicating the type of temporary reservation or permanent reservation. The telephone number 405 is information indicating the contact information of the secretary user who made the final reservation.

FIG. 5 is a diagram showing an example of a schematic configuration of the server 4.

The server 4 includes a server communication unit 41, a server storage unit 42, and a server processing unit 43. The server 4 is composed of a single device. The server 4 may be composed of a plurality of devices.

The server communication unit 41 includes a communication interface circuit for transmitting and receiving data via the communication network 5, and communicates with the user terminal 2 or the facility terminal 3.

The server storage unit 42 includes, for example, at least one of a magnetic tape device, a magnetic disk device, and an optical disk device, and has an operating system program, a driver program, an application program, which are used for processing by the server processing unit 43. Store data etc. Each program may be installed in the server storage unit 42 from a computer-readable portable recording medium such as a CD-ROM or a DVD-ROM using a known setup program or the like. The server storage unit 42 also stores, as data, a user management table (FIG. 6A), a facility management table (FIG. 6B), a service request management table (FIG. 7A), and a proposal management table (FIG. 7(b)), a reservation status management table (FIG. 8(a)), and a temporary reservation management table (FIG. 8(b)) are stored. In addition, the server storage unit 42 further includes a buffer for temporarily storing temporary data related to predetermined processing.

The server processing unit 43 includes a transmission unit 431, a reservation unit 432, a cancellation unit 433, a management unit 434, and the like. The server processing unit 43 centrally controls the overall operation of the server 4, and includes one or a plurality of processors and their peripheral circuits (for example, CPU). Further, the server processing unit 43 controls the operation of the server communication unit 41 and the like in an appropriate procedure based on the programs (operating system program, driver program, application program, etc.) stored in the server storage unit 42. Furthermore, the server processing unit 43 may execute a plurality of programs (application programs and the like) in parallel.

The transmission unit 431, the reservation unit 432, the cancellation unit 433, and the management unit 434 are functional modules executed by a program executed by the processor included in the server processing unit 43. The transmission unit 431, the reservation unit 432, the cancellation unit 433, and the management unit 434 may be installed in the server 4 as firmware.

The transmission unit 431 transmits service request information including a desired date and time when the managing user wants to receive the service and the desired date and time to the facility terminals 3 of the plurality of facilities. Details of the processing of the transmission unit 431 will be described later.

When the reservation unit 432 receives the service provision information from the facility terminal 3, the reservation unit 432 registers the data in the provisional reservation management table (FIG. 8B), assuming that the facility has been provisionally reserved by the desired date and time and the desired number of persons. .. The reservation unit 432 transmits the received service provision information to the user terminal 2. When the reservation unit 432 receives the determination information for determining the main reservation of the facility of the facility terminal from the user terminal 2 before the elapse of the predetermined period, the reservation unit 432 makes the main reservation of the facility of the facility terminal 3. Details of the processing of the reservation unit 432 will be described later.

The cancellation unit 433 cancels the provisional reservation of the facility of the facility terminal 3 when the predetermined period has elapsed and the determination information for determining the main reservation of the facility of the facility terminal 3 has not been received from the user terminal 2. Further, when the canceling unit 433 receives the determination information for determining the main reservation of the facility of the facility terminal from the user terminal 2 before the predetermined period of time elapses, the cancel unit 433 determines that the provisional reservation of the facilities other than the main reservation is performed. Cancel the tentative reservation. Details of the processing of the cancel unit 433 will be described later.

The management unit 434 executes a process of matching the managing user who selects the facility where the event is held with the manager of the facility that provides the service. Details of the processing of the management unit 434 will be described later.

FIG. 6A is a diagram showing an example of the data structure of the user management table.

The data structure shown in FIG. 6A shows a series of data associated with the user ID 600 stored in the server storage unit 42. The series of data includes, for example, a user name 601 and an email address 602. The series of data described above is an example, and may include information about other users.

The email address 602 is information indicating the transmission destination of the user terminal 2 for the server 4 to transmit the service provision notification to the user terminal 2. The service provision notification is information transmitted to notify that the service provided by the facility of the facility terminal 3 has been proposed.

FIG. 6B is a diagram showing an example of the data structure of the facility management table.

The data structure shown in FIG. 6B shows a series of data associated with the facility ID 610 stored in the server storage unit 42. The facility ID 610 is information for identifying the facility. The series of data includes, for example, the facility name 611, the area 612, the cooking genre 613, the business day 614, the business hours 615, the email address 616, and the like. The above-mentioned series of data is an example, and may include information about other facilities.

The facility name 611 is information indicating the name of the facility. The area 612 is information indicating an area where facilities are arranged and a hierarchical structure for representing the area. For example, the hierarchical structure of the area 612 is composed of (prefecture, large area category, middle area category, small area category). The food genre 613 is information indicating a food provided in the facility and a hierarchical structure for representing the food. For example, the hierarchical structure of the cooking genre 613 is composed of (large cooking genre category, small cooking genre category). The business day 614 is information indicating the date when the facility service is provided. The business hours 615 are information indicating the time when the facility service is provided. The e-mail address 616 is information indicating the transmission destination for the server 4 to transmit the service request notification to the facility terminal 3. The service request notification is information transmitted to notify that the managing user of the user terminal 2 has requested the desired service.

FIG. 7A is a diagram showing an example of the data structure of the service request management table.

The data structure shown in FIG. 7A shows a series of data associated with the service request ID 700 stored in the server storage unit 42. The service request ID 700 is information for identifying the service request desired by the managing user. The series of data includes, for example, a user ID 701, a desired area 702, a desired food genre 703, a desired date and time 704, a desired number of people 705, a budget 706, a desired number of facilities to receive 707, a determined facility ID 708, and the like. The above-mentioned series of data is an example, and may include information regarding other service requests.

The desired area 702 is information indicating the area selected by the managing user. The desired food genre 703 is information indicating the food genre selected by the managing user. The desired date and time 704 is information indicating the desired date and time selected by the managing user. The desired number of people 705 is the number of users who participate in the event to be held. Budget 706 is the per person budget for the event. The number of desired reception facilities 707 is information indicating the upper limit of the number of service providing information that the user terminal 2 can receive from the server 4. The determined facility ID 708 is information for identifying the facility determined as the facility for holding the event.

FIG. 7B is a diagram showing an example of the data structure of the proposal management table.

The data structure shown in FIG. 7B shows a series of data associated with the proposal ID 710 stored in the server storage unit 42. The proposal ID 710 is identification information assigned to each service proposal proposed by the facility administrator who is the user of the facility terminal 3. The series of data includes, for example, a facility ID 711, a service request ID 712, a proposal message 713, and the like. The above-mentioned series of data is an example, and may include information regarding other proposals. The proposal message 713 is the content of the service proposal proposed by the administrator of the facility terminal 3.

FIG. 8A is a diagram showing an example of the data structure of the reservation status management table.

The data structure shown in FIG. 8A shows a series of data associated with the facility ID 800 stored in the server storage unit 42. The series of data includes, for example, a schedule 801 and the number of vacant seats 802. The above-mentioned series of data is an example, and may include information regarding other reservations.

The schedule 801 is information indicating a schedule at which each facility provides a service. The vacant seat count 802 is information indicating the number of remaining available users such as seats at each facility.

FIG. 8B is a diagram showing an example of the data structure of the temporary reservation management table.

The data structure shown in FIG. 8B shows a series of data associated with the reservation ID 810 stored in the server storage unit 42. The series of data includes, for example, a facility ID 811, a user ID 812, a reservation date/time 813, a reservation number 814, a reservation type 815, a cancellation period 816, a service request ID 817, and the like. The above-mentioned series of data is an example, and may include information regarding other reservations.

The user ID 812 is information for identifying the managing user. The reservation date and time 813 is information indicating the date and time when the tentative reservation or the main reservation is made. The reserved number of people 814 is information indicating the number of people who have made a tentative reservation or a final reservation. The reservation type 815 is information indicating the type of temporary reservation or permanent reservation. The cancellation period 816 is information indicating a period from the desired date and time of the managing user to the number of days before set by the facility administrator. The cancellation period is an example of a predetermined period.

FIG. 9 is a diagram showing an example of an operation sequence by the matching system 1.

The operation sequence described below is mainly based on the programs stored in the user terminal storage unit 22, the facility terminal storage unit 32, and the server storage unit 42 in advance, mainly in the user terminal processing unit 25 and the facility terminal processing unit 35. And the server processing unit 43 in cooperation with the respective elements of the user terminal 2, the facility terminal 3 and the server 4.

First, by the operation of the managing user, the user terminal access unit 251 of the user terminal 2 logs in the server 4 and transmits a request setting screen information acquisition request to the server 4 (step S100). The request setting screen information acquisition request is a request for acquiring the request setting screen information. The request setting screen information is information for displaying a request setting screen (see FIG. 10) described later.

Next, when receiving the request setting screen information acquisition request from the user terminal 2, the management unit 434 of the server 4 transmits the request setting screen information to the user terminal 2 (step S101). The request setting screen information acquisition request includes the user ID of the managing user, and the management unit 434 refers to the user management table (FIG. 6A) and transmits the request setting screen information acquisition request to the managing user. Specify the user name of. The management unit 434 transmits request setting screen information including the user name of the specified managing user, all areas shown in the hierarchical structure, and all cooking genres to the user terminal 2.

Next, upon receiving the request setting screen information from the server 4, the user terminal access unit 251 of the user terminal 2 displays the request setting screen (see FIG. 10) on the user terminal display unit 24 based on the received request setting screen information. Yes (step S102).

FIG. 10 is a diagram showing an example of the request setting screen displayed on the user terminal 2.

The request setting screen includes a secretary user name 1000, selection areas 1001 to 1003, radio buttons 1004 and 1005, pull-downs 1006 and 1008, an input box 1007, and a setting button 1009.

The managing user name 1000 is the user name of the managing user. The selection area 1001 is an area for selecting a desired area. In the selection area 1001, the highest area category (for example, whole country) is displayed as an initial state. When the top-level area category is selected by the managing user, the lower-level area category (for example, Tokyo) is expanded. As a result, the managing user can sequentially select the area categories from the highest area category to the lower area categories. In FIG. 10, nationwide, Tokyo, Iidabashi/Yotsuya/Kagurazaka and Yotsuya are selected in this order by the operation of the managing user. The radio button 1004 is an area for selecting an area category desired by the managing user as a desired area from the selected area categories.

The selection area 1002 is an area for selecting a desired food genre. In the selection area 1002, the highest food genre category (for example, all) is displayed as an initial state. When the managing user selects the highest food category, the lower food category (for example, Italian/French) is expanded. This allows the secretary user to sequentially select the lower-level food genre categories from the highest-level food genre category. In FIG. 10, all dishes, Italian and French are selected in this order by the operation of the managing user. The radio button 1005 is an area for selecting a genre category desired by the managing user as a desired food genre from the selected food genre categories.

The selection area 1003 is an area for selecting a desired date and time. In the selection area 1003, a desired date and time are displayed so that the desired date and time can be designated.

The pull-down area 1006 is an area for selecting the number of users who participate in the event. The pull-down 1006 displays the number of users who participate in the event so that they can be specified. The input box 1007 is an area for inputting a budget per person. The pull-down area 1008 is an area for selecting the desired number of receiving facilities. The pull-down 1008 displays the number of desired facilities to be designated. The setting button 1009 is a button for setting each designated service request information.

Next, when the managing user presses the setting button 1009 using the user terminal operation unit 23, the user terminal access unit 251 displays the service request information indicating each service request specified on the request setting screen (see FIG. 10) in the server. 4 (step S103). The service request information includes the desired date and time of the managing user, the desired number of people, the desired area, the desired food genre, the budget, and the desired number of receiving facilities.

Next, when the management unit 434 of the server 4 receives the service request information from the user terminal 2, the management unit 434 extracts a facility in which the desired number of people can be used at the desired date and time from the plurality of facilities (step S104). .. The management unit 434 identifies the desired date and time, the desired number of people, the desired area, the desired food genre, the budget, and the number of desired reception facilities included in the service request information. The management unit 434 newly generates a service request ID, associates each piece of the specified information, and registers it in the service request management table (FIG. 7A). The management unit 434 refers to the facility management table (FIG. 6B) and extracts a facility that matches the specified desired date and time, desired area, and desired genre. For example, in the case of the service request on the request setting screen of FIG. 10, the desired date and time is within the business hours of the business day of the facility, the desired area is Yotsuya Sanchome Station, and the facility providing pasta as the desired genre is extracted. .. Furthermore, the management unit 434 refers to the reservation status table (FIG. 8A) and extracts the facilities that the desired number of people can use at the desired date and time from the extracted facilities. For example, in the case of the service request on the request setting screen of FIG. 10, four persons are selected as the desired number of people and facilities that can be used as the desired date and time at 19:00 on September 24, 2015 are extracted.

Next, the transmission unit 431 refers to the facility management table (FIG. 6B), identifies the email address of the facility terminal 3 of the facility extracted by the management unit 434, and makes a service request to the identified email address. Send an email as a notification. Upon receiving the service request notification from the server 4, the facility terminal message management unit 352 of the facility terminal 3 of the facility displays each piece of information included in the received service request notification on the facility terminal display unit 34. The service request notification is transmitted to a plurality of facilities according to the number of facilities that the desired number of people can use at the desired date and time.

FIG. 11A is a diagram showing an example of the email displayed on the facility terminal 3.

The service request notification includes a destination 1100, a managing user service request notification 1101, a request text 1102, and a URL 1103 for accessing the matching system 1. The e-mail is accessed for requesting a proposal of a service and a message indicating that the facility name of the facility is received as a destination 1100, the service request information is received as a service request notification 1101, and a request for a service is requested as a request text 1102. The URL 1103 is displayed.

Next, the facility terminal access unit 351 of the facility terminal 3 logs in to the server 4 and transmits a request list screen information acquisition request to the server 4 by the operation of the administrator. The request list screen information acquisition request is a request for acquiring the request list screen information. The request list screen information is information for displaying a request list screen (see FIG. 11B) described later.

Next, when receiving the request list screen information acquisition request from the facility terminal 3, the management unit 434 of the server 4 transmits the request list screen information including the service request information to the facility terminal 3 (step S105). The request list screen information acquisition request includes the facility ID, and the management unit 434 refers to the service request management table (FIG. 7A) and the facility management table (FIG. 6B) to determine the facility ID. The service request information matching the facility corresponding to is extracted. The transmission unit 431 transmits the request list screen information including the extracted service request information to the facility terminal 3.

Next, when the facility terminal access unit 351 of the facility terminal 3 receives the request list screen information from the server 4, the facility terminal access unit 351 displays the request list screen (see FIG. 11B) based on the received request list screen information. It displays on 34 (step S106).

FIG. 11B is a diagram showing an example of the request list screen displayed on the facility terminal 3.

On the request list screen, service request information 1110 and 1112 and suggestion buttons 1111 and 1113 are displayed for each of the managing users whose wishes match the service content provided by the facility of the facility terminal. The service request information 1110, 1112 is a service request desired by each secretary user, and includes the desired date and time and the desired number of secretary users.

Next, the facility terminal access unit 351 accepts the input of service provision information (step S107). When the proposal button 1111 is pressed by the operation of the administrator, the facility terminal access unit 351 displays a proposal input screen (see FIG. 11C) for the service request information corresponding to the pressed proposal button. The proposal input screen is a screen for inputting that the desired date and time and the desired number of persons included in the service request information can be dealt with.

FIG. 11C is a diagram showing an example of the proposal input screen displayed on the facility terminal 3.

Service request information 1120, pull-down 1121, proposal message input box 1122, and send button 1123 are displayed on the proposal input screen.

The service request information 1120 is service request information corresponding to the pressed suggestion button in FIG. The pull-down 1121 is an area for selecting a designated period of the cancel period. The pull-down 1121 displays the number of days of the cancellation period in a specifiable manner. The proposal message input box 1122 is an area for inputting a proposal message to the secretary. The send button 1123 is a button for sending the selected cancellation period and the input proposal message to the server 4 as service provision information.

Next, when the cancel period pull-down 1121 is selected by the operation of the administrator of the facility terminal 3, a suggestion message for proposing a service is entered in the suggestion message input box 1122, and the send button 1123 is pressed, the facility terminal is accessed. The unit 351 provisionally reserves the facility. The facility terminal access unit 351 identifies the user name included in the service request information corresponding to the proposal button pressed in FIG. Further, the facility terminal access unit 351 identifies the desired date and time included in the service request corresponding to the proposal button pressed in FIG. 11B as the reserved date and time, and also identifies the desired number of persons as the reserved number of persons. The facility terminal access unit 351 newly generates a reservation ID, associates the provisional reservation as the reservation type and each specified information, and registers them in the terminal provisional reservation management table (FIG. 4B). Accordingly, the administrator of the facility terminal 3 can confirm which secretary user is making the temporary reservation and at what time by how many secretary users by referring to the terminal temporary reservation management table (FIG. 4B).

Next, the facility terminal access unit 351 transmits the service provision information to the server 4 (step S108). In the service provision information, it is possible to correspond to the desired date and time and the desired number of persons corresponding to the suggestion button pressed in FIG. 11B, the cancellation period, the suggestion message, and the service request ID of the proposed secretary user's service request. Is included. The reservation unit 432 of the server 4 receives the service provision information from the facility terminal 3, and indicates the fact that the desired date and time and the desired number of persons included in the received service provision information can be dealt with, the cancellation period, the proposal message, and the service request ID. Identify. The reservation unit 432 newly generates a proposal ID, associates the facility ID of the facility of the facility terminal that has transmitted the service provision information, the specified proposal message, and the service request ID, and registers them in the proposal management table (FIG. 7B). To do.

Next, the reservation unit 432 makes a temporary reservation for the facility (step S109). The reservation unit 432 refers to the service request management table (FIG. 7A), specifies the user ID associated with the specified service request ID, specifies the desired date and time as the reserved date and time, and reserves the desired number of people. Specify as the number of people. Further, the reservation unit 432 newly generates a reservation ID, the facility ID of the facility of the facility terminal that has transmitted the service provision information, the provisional reservation as the reservation type, the specified user ID, the reservation date and time, the reservation number, the cancellation period, and the service. The request ID is associated and registered in the temporary reservation management table (FIG. 8B). The reservation unit 432 sets the cancellation period by registering the cancellation period in the temporary reservation management table (FIG. 8B).

Next, the reservation unit 432 updates the reservation status of the provisionally reserved facility. The reservation unit 432 refers to the reservation status table (FIG. 8A) and subtracts the number of vacant seats in the schedule of the reserved date and time of the temporarily reserved facility by the reserved number.

Next, the reservation unit 432 refers to the facility management table (FIG. 6B) and identifies the facility name, area, and cooking genre of the facility of the facility terminal 3 that transmitted the service provision information. The reservation unit 432 further includes the specified information in the received service provision information.

Next, the reservation unit 432 refers to the user management table (FIG. 6A), identifies the e-mail address of the secretary user who desires the service request corresponding to the service request ID included in the service provision information, and identifies it. An e-mail is sent to the user terminal 2 as a service provision notification to the addressed e-mail address.

Note that the management unit 434 determines whether or not the user terminal 2 has received a service provision notification of the number of desired reception facilities, and when the user terminal 2 has received the service provision notification of the number of desired reception facilities, the management unit 434 determines that the service The provision notification is not transmitted to the user terminal 2, but an error message is transmitted to the facility terminal 3. The management unit 434 refers to the service request management table (FIG. 7A) and identifies the number of facilities desired to receive the service request ID corresponding to the service provision notification. The management unit 434 refers to the proposal management table (FIG. 7B) and counts the number of times the service provision notification is transmitted to the service request ID corresponding to the service provision notification. The management unit 434 determines whether or not the user terminal 2 has received the service provision notification of the number of desired reception facilities depending on whether or not the counted number has reached the number of desired reception facilities. When the user terminal 2 does not receive the service provision notification of the desired reception facility number, the reservation unit 432 transmits the service provision notification to the user terminal 2. On the other hand, when the user terminal 2 receives the service provision notification of the number of desired reception facilities, the management unit 434 does not transmit the service provision notification to the user terminal 2 but transmits an error message to the facility terminal 3. As a result, the management unit 434 can prevent the user terminal 2 from receiving service provision notifications exceeding the desired number of facilities to receive.

Next, upon receiving the service provision notification from the server 4, the user terminal message management unit 252 of the user terminal 2 displays each information included in the received service provision notification on the user terminal display unit 24.

FIG. 12A is a diagram showing an example of the email displayed on the user terminal 2.

The service provision notification includes a destination 1200, a notification 1201 that the service provision information has been notified, a request text 1202, and a URL 1203 for accessing the matching system 1. In the e-mail, the user name of the managing user is displayed as the destination 1200, and in the e-mail, a message requesting the decision of the facility and the URL 1203 accessed to determine the facility are displayed as the request text 1202.

Next, by the operation of the managing user, the user terminal access unit 251 of the user terminal 2 logs in to the server 4 and transmits a provision list screen information acquisition request to the server 4. The offer list screen information acquisition request is a request for obtaining the offer list screen information. The provision list screen information is information for displaying a provision list screen (see FIG. 12B) described later.

Next, upon receiving the provision list screen information acquisition request from the facility terminal 3, the reservation unit 432 of the server 4 transmits the provision list screen information including the service provision information to the user terminal 2 (step S110). The provision list screen information acquisition request includes the user ID of the managing user, and the reservation unit 432 refers to the service request management table (FIG. 7A) and the proposal management table (FIG. 7B). , The proposal message and the facility ID of the facility that proposed the proposal message are specified. The reservation unit 432 refers to the facility management table (FIG. 6B) and identifies the facility name, area, and food genre associated with the identified facility ID. The reservation unit 432 transmits the provision list screen information including the service provision information to the user terminal 2 based on the specified information.

Note that the processes of steps S106 to 110 may be executed a plurality of times depending on the number of facilities that have proposed the service.

Next, when the user terminal access unit 251 of the user terminal 2 receives the provision list screen information from the server 4, the user terminal display unit 24 displays the provision list screen (FIG. 12B) based on the received provision list screen information. Is displayed (step S111).

FIG. 12B is a diagram showing an example of the provision list screen displayed on the user terminal 2.

Service provision information 1210, 1212, 1214, decision buttons 1211, 1213, 1215, etc. are displayed on the provision list screen. On the provision list screen, as the service provision information 1210, the facility name of the facility, the area and the cooking genre, the suggestion message, the desired date and time and the desired number of persons are displayed. As the service provision information 1212 and 1214, the service provision information from the facility terminals of other facilities where the desired number of people can be used at the desired date and time is displayed. Details of the decision buttons 1211, 1213, 1215 will be described later.

Next, the management unit 434 of the server 4 determines whether or not a predetermined period has passed (step S112). The predetermined period is information indicating a period until the deadline when the temporary reservation of the facility is automatically canceled. The management unit 434 refers to the service request management table (FIG. 7A) and the tentative reservation management table (FIG. 8B) and determines whether the cancellation period has elapsed.

When the predetermined period has elapsed in step 112, the canceling unit 433 cancels the temporary reservation for the facility (step S113). The cancellation unit 433 refers to the service request management table (FIG. 7A) and the tentative reservation management table (FIG. 8B), and refers to the tentative reservation facility that has not received the decision information until the cancellation period elapses. Identify the facility ID and service request ID. The canceling unit 433 refers to the temporary reservation management table (FIG. 8B) and the user management table (FIG. 6A), and refers to the user name, the reservation date and time, and the user name associated with the specified service request ID of the temporary reservation. Identify the number of people booked. The cancellation unit 433 generates a temporary reservation cancellation notice including the specified information. The temporary reservation cancellation notification is information for notifying that the temporary reservation is canceled. The canceling unit 433 refers to the reservation status table (FIG. 8A) and increases the number of vacant seats of the specified facility ID by the reserved number of canceled temporary reservations. The cancel unit 433 cancels the temporary reservation of the facility by deleting the specified temporary reservation from the temporary reservation management table (FIG. 8B).

Next, the canceling unit 433 transmits the generated temporary reservation cancellation notification to the facility terminal 3 of the facility that canceled the temporary reservation (step S114). The cancellation unit 433 refers to the facility management table (FIG. 6B), identifies the email address of the facility corresponding to the facility ID included in the temporary reservation cancellation notification, and makes a temporary reservation to the identified email address. An email is sent to the facility terminal 3 as a cancellation notice. Upon receiving the provisional reservation cancel notification from the server 4, the facility terminal message management unit 352 of the facility terminal 3 of the facility displays each piece of information included in the received provisional reservation cancellation notification on the facility terminal display unit 34.

Next, the facility terminal 3 deletes the canceled provisional reservation from the terminal provisional reservation management table (FIG. 4B) by the operation of the administrator of the facility terminal 3.

Further, the canceling unit 433 transmits the generated temporary reservation cancellation notification to the user terminal 2 that has transmitted the service provision information regarding the temporary reservation (step S115). The cancel unit 433 refers to the service request management table (FIG. 7A) and the user management table (FIG. 6A), and refers to the e-mail address of the managing user associated with the specified service request ID of the provisional reservation. Specify. The cancellation unit 433 sends an e-mail to the specified e-mail address as a tentative reservation cancellation notification to the user terminal 2.

As described above, when the server 4 does not receive the decision information until the cancellation period elapses, the server 4 cancels the temporary reservation of the facility, and thus the facility reserves the facility for the temporary reservation for a long time. No need. Therefore, the facility side can accept a reservation from another user for the seat of the provisional reservation of the canceled facility.

When the predetermined period has not elapsed in step S112, the management unit 434 determines whether the determination information has been received from the user terminal 2 (step S116).

When the determination information is not received from the user terminal 2 in step S116, the management unit 434 proceeds to the process of step S112.

On the other hand, in FIG. 12B displayed by the process of step S111, when the enter button is pressed by the operation of the managing user, the user terminal access unit 251 makes the main reservation for the facility corresponding to the pressed enter button. A determination screen (see FIG. 12C) for doing so is displayed on the user terminal display unit 24.

FIG. 12C is a diagram showing an example of the determination screen displayed on the user terminal 2.

The decision screen includes information 1220 regarding facility reservations, input boxes 1221 and 1222, and a send button 1223. On the determination screen, the facility name, the desired date and time, and the desired number of people are displayed as information 1220 regarding facility reservation, an input area for inputting the telephone number of the managing user is displayed as an input box 1221, and the facility is displayed as an input box 1222. The input area for inputting the request message is displayed.

Next, by the operation of the managing user, the telephone number of the managing user is input to the input box 1221 and the request message for the facility is input to the input box 1222, and the send button 1223 is pressed. Is transmitted to the server 4 (step S117). The decision information includes information on facility reservation, the telephone number of the managing user input, a request message, and the facility ID of the facility corresponding to the decision button pressed in FIG. 12B.

Next, when the determination information is received in step S116, the reservation unit 432 makes a main reservation for the facility (step S118). The reservation unit 432 identifies the facility reservation information included in the determination information, the managing user's telephone number, the request message, and the facility ID of the facility corresponding to the determination button. The reservation unit 432 identifies the service request ID of the service request of the managing user of the user terminal 2 that has transmitted the determination information, associates the identified service ID with the identified service request ID, and identifies the identified facility ID in the service request management table (see FIG. )) to register. The reservation unit 432 refers to the temporary reservation management table (FIG. 8B) and changes the reservation type associated with the specified facility ID and service request ID from the temporary reservation to the actual reservation.

Next, the reservation unit 432 transmits the main reservation notification to the facility terminal 3 of the main reserved facility (step S119). The reservation unit 432 refers to the facility management table (FIG. 6B) and identifies the email address of the facility terminal of the facility with the identified facility ID. The management unit 434 sends the main reservation notification including the information regarding the reservation of the specified facility, the telephone number of the managing user, and the request message to the email address of the specified facility terminal 3. Next, the facility terminal 3 changes the reservation type of the booked reservation in the terminal tentative reservation management table (FIG. 4B) from the tentative reservation to the booked reservation by the operation of the administrator of the facility terminal 3, The manager of the facility terminal can manage that the facility has been booked by the managing user. Further, the manager of the facility terminal can use the telephone number of the managing user to contact the managing user for reservation confirmation and the like.

Next, the reservation unit 432 transmits the main reservation notification to the user terminal 2 of the managing user who made the main reservation (step S120). The reservation unit 432 refers to the user management table (FIG. 6A) and specifies the email address of the managing user of the user terminal 2 that has transmitted the determination information. The reservation unit 432 sends this reservation notification to the specified email address of the user terminal 2.

Next, the canceling unit 433 cancels the tentative reservation of the facilities other than the main reserved facility (step S121). The cancellation unit 433 refers to the provisional reservation management table (FIG. 8B), identifies the service request ID associated with the provisional reservation of the reserved facility, and makes the main reservation associated with the identified service request ID. Specify the number of people and the facility ID for the temporary reservation for facilities other than the designated facilities. The cancellation unit 433 refers to the temporary reservation management table (FIG. 8B) and the user management table (FIG. 6A), and refers to the temporary reservation of the facility other than the main reserved facility associated with the specified service request ID. Identify the facility ID of the reservation, the user name, the date and time of the reservation, and the number of people in the reservation. The cancellation unit 43 generates a provisional reservation cancellation notification including the specified information. The cancellation unit 433 refers to the reservation status table (FIG. 8A) and increases the number of vacant seats of the specified facility ID by the specified reservation number. The canceling unit 433 deletes the temporary reservation of the facility other than the main reserved facility, which is associated with the specified service request ID, from the temporary reservation management table (FIG. 8B).

Next, the canceling unit 433 transmits a tentative reservation cancellation notification to the facility terminal 3 of the tentative reservation facility of the facility other than the main reservation facility (step S122). The cancellation unit 433 refers to the facility management table (FIG. 6B), identifies the email address of the facility corresponding to the facility ID included in the temporary reservation cancellation notification, and makes a temporary reservation to the identified email address. An email is sent to the facility terminal 3 as a cancellation notice. Upon receiving the provisional reservation cancel notification from the server 4, the facility terminal message management unit 352 of the facility terminal 3 of the facility displays each piece of information included in the received provisional reservation cancellation notification on the facility terminal display unit 34.

Next, the facility terminal 3 deletes the canceled provisional reservation from the terminal provisional reservation management table (FIG. 4B) by the operation of the administrator of the facility terminal 3.

The canceling unit 433 also transmits the generated temporary reservation cancellation notification to the user terminal 2 that has transmitted the service provision information regarding the temporary reservation (step S123). The cancellation unit 433 refers to the user management table (FIG. 6A) and identifies the e-mail address of the managing user of the user terminal 2 that has transmitted the determination information. The reservation unit 432 transmits the temporary reservation cancellation notification to the specified email address of the user terminal 2.

As described above, the server 4 cancels the tentative reservation of the facilities other than the tentatively booked facility, so that the facility side does not need to reserve the facility for the tentative reservation for a long time. On the other hand, the user side can make a tentative reservation for a plurality of or a single facility that suits the user's wishes for a predetermined period. Therefore, if the user makes a final reservation during that time, the facility reservation can be easily confirmed.

The present invention is not limited to the embodiment shown in FIGS. For example, changes and modifications can be made as shown below.

(1) The cancellation period may be from when the server 4 receives the service request information from the user terminal 2 to when the period designated by the administrator of the facility terminal 3 elapses. Further, the cancellation period may be a fixed period at all facilities.

(2) When the server 4 receives the decision information from the user terminal 2 before the discount period shorter than the cancellation period has passed, the server 4 discounts the service charge charged to the managing user of the user terminal 2 by a predetermined discount. The discount may be made according to the amount or the discount rate. Alternatively, the server 4 may grant the privilege to the managing user of the user terminal 2 when the server 4 receives the determination information from the user terminal 2 before the privilege period shorter than the cancellation period has elapsed. The privilege is, for example, a free service such as free one drink or gift of novelty goods. Alternatively, the privilege may be, for example, another free service. In these cases, the service provision information or the service provision notification includes the discount period and the discount amount or discount rate. Alternatively, the service provision information or the service provision notification includes the privilege period and the content of the privilege. Each piece of information included in the service provision information or the service provision notification is displayed on the user terminal display unit 24. As a result, the server 4 can improve the probability that the managing user will make a main reservation for the facility early.

(3) A service in which the server 4 charges the managing user of the user terminal 2 as the period in which the server 4 transmits the service providing information or the service providing notification to the user terminal 2 and receives the decision information from the user terminal 2 is shorter. The discount rate or the discount amount may be increased. Alternatively, the shorter the period in which the server 4 receives the service providing information or the service providing notification to the user terminal 2 and then the decision information is received from the user terminal 2, the more the server 4 is the managing user of the user terminal 2. Better benefits may be given. The more or better benefits are, for example, free services such as an increase in the number of free drinks, or an increase in the quantity or quality of novelty goods presented. Alternatively, the more or better benefits may be, for example, other higher volume or better free services. In these cases, the service provision information or the service provision notification includes a plurality of discount amounts or a plurality of discount rates and a discount period corresponding to each discount amount or each discount rate. Alternatively, the service provision information or the service provision notification includes a plurality of benefits and a benefit period corresponding to each benefit. Each piece of information included in the service provision information or the service provision notification is displayed on the user terminal display unit 24. As a result, the server 4 can improve the probability that the managing user will make a main reservation for the facility early.

(4) The reservation unit 432 of the server 4 may acquire necessary data from the data stored in the reservation status table (FIG. 8A) from the server that manages the reservation status of other facilities. .. In this case, the reservation unit 432 notifies the server that manages the reservation status of other facilities of the changes made to the reservation status table (FIG. 8A), and the reservation status table (FIG. 8A). Synchronize the data stored in. As a result, the server 4 can reduce the storage capacity of the server storage unit 42.

(5) The reservation unit 432 may secure the facility by reserving the facility instead of provisionally reserving the facility in the process of step S109 of FIG. Further, in the process of step S118 of FIG. 9, the reservation unit 432 may fix the reservation by maintaining the reservation of the facility instead of making the main reservation of the facility.

(6) The format of the service request information transmitted by the user terminal 2 and the format of the service request information transmitted by the server 4 may be different. That is, the server 4 may change the format of the service request information received from the user terminal 2 and send it to the facility terminal 3. Similarly, the server 4 may change the format of the service provision information received from the facility terminal 3 and transmit it to the user terminal 2.

(7) The service request notification information may include service request information, and the service provision notification may include service provision information.

(8) A computer program that causes a computer to implement the functions of the user terminal processing unit 25, the facility terminal processing unit 35, and the server processing unit 43 is a computer-readable recording medium such as a magnetic recording medium or an optical recording medium. It may be provided in a form stored in the medium.

It will be appreciated by those skilled in the art that various changes, substitutions and modifications can be made thereto without departing from the spirit and scope of the invention.

1 Matching System 2 User Terminal 3 Facility Terminal 4 Server 431 Sending Section 432 Reserving Section 433 Canceling Section 434 Management Section

Claims (6)

A method of controlling a server, wherein:
When the service request information including the desired date and time and the desired number of users who receive the service is received from the user terminal, the service request information is transmitted to the facility terminals of a plurality of facilities,
Upon receiving from the facility terminal service provision information including that the desired date and time and the desired number of people can be accommodated and a predetermined period designated for each of the service request information by the facility terminal administrator, the facility While making a tentative reservation for the facility of the terminal, send the service provision information to the user terminal,
A control method for executing the step of canceling the provisional reservation of the facility of the facility terminal when the predetermined period has elapsed and the determination information for determining the main reservation of the facility of the facility terminal has not been received from the user terminal .. On the server,
If the determination information is received from the user terminal before the predetermined period of time has passed, the facility of the facility terminal is permanently reserved, and the provisionally reserved facility is temporarily reserved for a facility other than the facility for which the regular reservation is made. The control method according to claim 1, further comprising the step of canceling. On the server,
When the determination information is received from the user terminal before a second predetermined period shorter than the predetermined period has elapsed, the service fee is discounted according to a predetermined discount amount or a discount rate, or the user The control method according to claim 1 or 2, further comprising the step of giving a privilege to the user of the terminal. On the server,
The shorter the period from the transmission of the service provision information to the reception of the decision information from the user terminal, the more the discount rate or the discount amount for discounting the fee of the service is increased, or the user of the user terminal. The control method according to claim 1 or 2, further comprising the step of giving more or better privilege. When receiving service request information including the desired date and time and the desired number of users of the service from the user terminal, a transmission unit that transmits the service request information to the facility terminals of a plurality of facilities,
Upon receiving from the facility terminal the service provision information including the fact that the desired date and time and the desired number of people can be dealt with, and the predetermined period designated for each of the service request information by the administrator of the facility terminal, the facility terminal And a provisional reservation unit for transmitting the service provision information to the user terminal,
When the predetermined period has elapsed and when the determination information for determining the main reservation of the facility of the facility terminal has not been received from the user terminal, a cancel unit that cancels the provisional reservation of the facility of the facility terminal,
A server comprising: A control program for a server, wherein:
When the service request information including the desired date and time and the desired number of users who receive the service is received from the user terminal, the service request information is transmitted to the facility terminals of a plurality of facilities,
Upon receiving from the facility terminal the service provision information including the fact that the desired date and time and the desired number of people can be dealt with, and the predetermined period designated for each of the service request information by the administrator of the facility terminal, the facility terminal While making a temporary reservation for the facility of the, the service provision information is transmitted to the user terminal,
If the predetermined period has elapsed and the determination information for determining the main reservation of the facility of the facility terminal has not been received from the user terminal, the provisional reservation of the facility of the facility terminal is canceled,
A control program characterized by being executed.

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