JP2004326794A - 駐車施設の顧客サービスを円滑にする方法及び装置 - Google Patents
駐車施設の顧客サービスを円滑にする方法及び装置 Download PDFInfo
- Publication number
- JP2004326794A JP2004326794A JP2004127501A JP2004127501A JP2004326794A JP 2004326794 A JP2004326794 A JP 2004326794A JP 2004127501 A JP2004127501 A JP 2004127501A JP 2004127501 A JP2004127501 A JP 2004127501A JP 2004326794 A JP2004326794 A JP 2004326794A
- Authority
- JP
- Japan
- Prior art keywords
- station
- parking facility
- event
- parking
- agent
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
- 238000000034 method Methods 0.000 title claims description 44
- 238000004891 communication Methods 0.000 claims abstract description 63
- 230000007257 malfunction Effects 0.000 abstract description 15
- 239000003795 chemical substances by application Substances 0.000 description 81
- 238000007726 management method Methods 0.000 description 81
- 238000010586 diagram Methods 0.000 description 7
- 230000008569 process Effects 0.000 description 7
- 238000013500 data storage Methods 0.000 description 6
- 230000007547 defect Effects 0.000 description 5
- 230000003287 optical effect Effects 0.000 description 5
- 230000006870 function Effects 0.000 description 4
- 238000004590 computer program Methods 0.000 description 3
- 230000004044 response Effects 0.000 description 3
- 238000004364 calculation method Methods 0.000 description 2
- 230000008859 change Effects 0.000 description 2
- 238000005516 engineering process Methods 0.000 description 2
- 208000032368 Device malfunction Diseases 0.000 description 1
- 230000004913 activation Effects 0.000 description 1
- 238000013475 authorization Methods 0.000 description 1
- 230000005540 biological transmission Effects 0.000 description 1
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- 239000004065 semiconductor Substances 0.000 description 1
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- 238000013024 troubleshooting Methods 0.000 description 1
Images
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
Landscapes
- Business, Economics & Management (AREA)
- Marketing (AREA)
- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
- Traffic Control Systems (AREA)
- Devices For Checking Fares Or Tickets At Control Points (AREA)
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| US10/423,469 US6924749B2 (en) | 2003-04-25 | 2003-04-25 | Method and apparatus for facilitating customer service for a parking facility |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| JP2004326794A true JP2004326794A (ja) | 2004-11-18 |
| JP2004326794A5 JP2004326794A5 (https=) | 2009-07-02 |
Family
ID=33299129
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| JP2004127501A Pending JP2004326794A (ja) | 2003-04-25 | 2004-04-23 | 駐車施設の顧客サービスを円滑にする方法及び装置 |
Country Status (2)
| Country | Link |
|---|---|
| US (1) | US6924749B2 (https=) |
| JP (1) | JP2004326794A (https=) |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| WO2008004604A1 (fr) * | 2006-07-07 | 2008-01-10 | Mitsubishi Heavy Industries, Ltd. | Dispositif de collecte de péages automatique |
| WO2019178826A1 (zh) * | 2018-03-23 | 2019-09-26 | 西安艾润物联网技术服务有限责任公司 | 停车管理系统通话实现方法、系统及存储介质 |
Families Citing this family (15)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JP2007504551A (ja) * | 2003-09-03 | 2007-03-01 | ストラテック システムズ リミテッド | 駐車場において車両の位置を特定し、認識し、および追跡するための装置および方法 |
| US20050197956A1 (en) * | 2004-03-04 | 2005-09-08 | Henley Terry L. | Cost recovery billing system |
| US20070150336A1 (en) * | 2005-12-22 | 2007-06-28 | Daniel Boily | System and method for controlling passage through a gate of a parking lot |
| WO2007111977A2 (en) * | 2006-03-23 | 2007-10-04 | Foster W Dale | System and method for wirelessly actuating a moveable structure |
| US20080114675A1 (en) * | 2006-11-10 | 2008-05-15 | Pom Incorporated | Parking Payment System Using a Cell Phone or Other Mobile Device |
| US20110109426A1 (en) * | 2007-02-01 | 2011-05-12 | Zion Harel | Method, device, and system for secured access to gated areas |
| US20090051484A1 (en) * | 2007-08-20 | 2009-02-26 | Foster W Dale | Interface System for Wirelessly Actuating a Relay Associated with a Moveable Structure and Method for Use of Same |
| US8892457B2 (en) * | 2009-03-06 | 2014-11-18 | Laskowski & Squier, Llc | Vehicle lock box |
| US20110166897A1 (en) * | 2009-07-10 | 2011-07-07 | Hope Beckman | Parking system and method of employing same |
| US20110062230A1 (en) * | 2009-09-11 | 2011-03-17 | Pom Incorporated | Using A Mobile Device For Vending Payment |
| MX2010005386A (es) * | 2010-05-14 | 2011-11-16 | Hernandez Arturo Echanove | Un sistema de control de estacionamientos a traves de un sistema de un tercero. |
| US20130325564A1 (en) * | 2012-06-01 | 2013-12-05 | Yat Wai Edwin Kwong | Systems and methods for allowing car owners to maximize utility of parking space |
| CN103661372B (zh) * | 2013-12-26 | 2016-08-31 | 江苏大学 | 一种自动泊车系统的多智能体优化控制装置及控制方法 |
| KR101556950B1 (ko) * | 2015-03-31 | 2015-10-06 | 파킹클라우드 주식회사 | 주차장 관리 방법, 휴대 단말 및 주차장 관리 시스템 |
| CN108022311A (zh) * | 2016-10-27 | 2018-05-11 | 英业达科技有限公司 | 场地管理方法与场地管理系统 |
Family Cites Families (17)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US4338587A (en) | 1979-02-23 | 1982-07-06 | Chiappetti Arthur B | Toll collection system |
| US4603390A (en) | 1984-03-05 | 1986-07-29 | Soft Plus Corp. | Computerized parking system |
| JPH03113387A (ja) | 1989-09-27 | 1991-05-14 | Nippon Soken Inc | 移動体識別装置の応答器 |
| DE3942070A1 (de) | 1989-12-20 | 1991-06-27 | Deutsche Lufthansa | Vorrichtung zur verwaltung einer vielzahl von kraftfahrzeugen |
| US5751973A (en) | 1990-05-17 | 1998-05-12 | At/Comm Incorporated | Electronic parking and dispatching management method and apparatus |
| US5072380A (en) | 1990-06-12 | 1991-12-10 | Exxon Research And Engineering Company | Automatic vehicle recognition and customer billing system |
| US5432508A (en) | 1992-09-17 | 1995-07-11 | Jackson; Wayne B. | Technique for facilitating and monitoring vehicle parking |
| US5414624A (en) | 1993-11-08 | 1995-05-09 | Avid Systems Corporation | Automated vehicle parking system |
| JPH097014A (ja) | 1995-06-23 | 1997-01-10 | Matsushita Electric Ind Co Ltd | 駐車場管理システム及びこれに用いる装置 |
| US5737710A (en) | 1995-11-07 | 1998-04-07 | Amtech Corporation | Automated vehicle parking system for a plurality of remote parking facilities |
| IL118898A (en) | 1996-07-21 | 2004-08-31 | Shlomo Zytman | Parking management system |
| EP1163129A4 (en) | 1999-02-05 | 2003-08-06 | Brett Hall | COMPUTER CONTROLLED MANAGEMENT SYSTEM FOR PARKING HOUSES |
| US6373401B2 (en) | 1999-08-20 | 2002-04-16 | George Ho | Vehicle parking arrangements |
| US6147624A (en) | 2000-01-31 | 2000-11-14 | Intel Corporation | Method and apparatus for parking management system for locating available parking space |
| US6559776B2 (en) * | 2001-02-15 | 2003-05-06 | Yoram Katz | Parking status control system and method |
| US20030004792A1 (en) * | 2001-06-29 | 2003-01-02 | Townzen Conn L. | System and method to remotely control and monitor a parking garage revenue system and gate via an open network connection |
| US20040068433A1 (en) * | 2002-09-23 | 2004-04-08 | Eximsoft International | Parking system with centralized reservation, payment and enforcement |
-
2003
- 2003-04-25 US US10/423,469 patent/US6924749B2/en not_active Expired - Lifetime
-
2004
- 2004-04-23 JP JP2004127501A patent/JP2004326794A/ja active Pending
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| WO2008004604A1 (fr) * | 2006-07-07 | 2008-01-10 | Mitsubishi Heavy Industries, Ltd. | Dispositif de collecte de péages automatique |
| JP2008033873A (ja) * | 2006-07-07 | 2008-02-14 | Mitsubishi Heavy Ind Ltd | 料金自動収受機 |
| WO2019178826A1 (zh) * | 2018-03-23 | 2019-09-26 | 西安艾润物联网技术服务有限责任公司 | 停车管理系统通话实现方法、系统及存储介质 |
Also Published As
| Publication number | Publication date |
|---|---|
| US6924749B2 (en) | 2005-08-02 |
| US20040213399A1 (en) | 2004-10-28 |
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Legal Events
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| A521 | Request for written amendment filed |
Free format text: JAPANESE INTERMEDIATE CODE: A523 Effective date: 20070327 |
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| A621 | Written request for application examination |
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| A521 | Request for written amendment filed |
Free format text: JAPANESE INTERMEDIATE CODE: A523 Effective date: 20090515 |
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| A131 | Notification of reasons for refusal |
Free format text: JAPANESE INTERMEDIATE CODE: A131 Effective date: 20090526 |
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| A02 | Decision of refusal |
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