JP2003063650A - Luggage delivery system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a luggage delivery system, such as door-to-door delivery service, for easily and reliably preparing a delivery slip on which names and addresses of a client and a destination, etc., are written. SOLUTION: Before actually requesting to deliver luggage, the client operates a user terminal 103 located at home or in an office and connected to a management server 102 and a storefront terminal 104 through a network 101 to reserve and register a client's user ID 201 and a password 202. When requesting the delivery of luggage, the client inputs or selects information on the client and the destination to be stored in the management server 102. Then, a reception number 503 and a barcode 504 are received then brought into a storefront counter together with the luggage and then read with a barcode reader 107 of the storefront terminal 104 to prepare the delivery slip.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a package delivery system, and more particularly to a system for creating a delivery slip when requesting delivery of a package by courier or the like.

[0002]

2. Description of the Related Art In recent years, luggage delivery systems such as courier services have
A collection / delivery network is set up all over the country to collect articles at the request of the client or bring them to a predetermined handling store (eg, convenience store) to deliver them to the destination in a short time (eg, next day). With such excellent services, not only to deliver goods to others, but also to deliver relatively heavy and bulky sports equipment such as golf and ski in advance to a predetermined place or to deliver it to home after the end of sports. It is also used in. Furthermore,
Couriers are also used to send light luggage from the airport to the home or office by courier at the time of returning from a trip so that it can be moved easily. In this way, the use of courier services is wide-ranging.

Prior arts relating to such a package delivery system include, for example, "Package delivery management system" of Japanese Patent Laid-Open No. 4-163665 and "Merchandise delivery system, delivery center, reception terminal and recording medium" of Japanese Patent Laid-Open No. 2000-242718. And the registered utility model No. 30000269, "Package information management / slip preparation system for supporting vehicle distribution system".

In the conventional package delivery system, when the customer uses the service, when the delivery is brought to the store of the delivery company, the information such as the requester and the delivery destination is manually written on the form. Then, a predetermined delivery fee is paid based on the size or weight of the delivery and the delivery destination.

[0005]

In the above-mentioned prior art, it is necessary for the client to hand-write a delivery slip each time the client brings the article to the store, which is troublesome. However, there is a problem that the delivery company may have difficulty in reading the handwritten information and may make a mistake in the entry.

[0006]

DISCLOSURE OF THE INVENTION The present invention has been made in view of the above-mentioned problems of the prior art, in which a client requests delivery goods (package).
It is an object of the present invention to provide a package delivery system that simplifies the work of writing delivery information each time an item is brought into a store.

[0007]

In order to solve the above-mentioned problems, the package delivery system according to the present invention adopts the following characteristic structure.

(1) In a package delivery system in which a delivery company delivers packages brought to the nearest store by a client based on a delivery slip, the client inputs / registers information related to delivery in advance by a user terminal. Then, the receipt number is acquired, and a delivery slip containing necessary delivery information is printed out at the store based on the receipt number.

(2) At the time of inputting / registering the delivery information, information useful for the client such as a charge and a required delivery time related to the delivery information is provided and displayed on the user terminal. Luggage delivery system.

(3) The information related to the delivery destination or the client who has been used once is stored in the management server, and can be selected when the next use is performed, and the input operation can be omitted (1) or ( 2) Package delivery system.

(4) The package delivery system according to the above (3), which is capable of correcting information related to a delivery destination or a client who has been used in the past, when the information is reused.

(5) The package delivery system according to (4), wherein the corrected information can be updated and registered in the management server.

(6) When requesting delivery of parcels, the reception number and the bar code are received from the management server at the user terminal, printed by a printer, brought to the store with the parcel, and connected to the store counter terminal. The package delivery system according to any one of (1) to (5) above, which is read by a barcode reader.

[0014]

BEST MODE FOR CARRYING OUT THE INVENTION The configuration and operation of a preferred embodiment of a package delivery system according to the present invention will be described in detail below with reference to the accompanying drawings.

First, FIG. 1 is a system configuration diagram of a preferred embodiment of a package delivery system according to the present invention. This package delivery system includes a network 101 and a management server 10.
2, a user terminal 103, a shop counter terminal 104, printers 105 and 106, and a bar code reader 107.

The network 101 is a network represented by the Internet, for example. In this network 101, a store counter terminal 104, a management server 102,
The user terminals 103 are connected to each other and are capable of exchanging information with each other. A printer 105 is connected to the over-the-counter window terminal 104, and a delivery destination /
It is possible to print information such as the client. Further, a bar code reader 107 is connected to the shop counter terminal 104, so that bar code information can be easily read and taken into the shop counter terminal 104. To the user terminal 103, a printer 106 capable of printing out on general paper is connected.

The operation of the preferred embodiment of the package delivery system according to the present invention will now be described. FIG. 2 is a flowchart when the delivery requester performs the new user registration process.
In FIG. 2, the left side shows the operation of the user (delivery requester) who uses the user terminal 103. Management server 1 in the center
02, and the operation on the shop front terminal 104 is shown on the right side.

First, the management server 1 from the user terminal 103.
02 is accessed (step A1). At this time, for example, the login screen information as shown in FIG.
Is transmitted to the user terminal 103 and displayed on the screen of the user terminal 103 (step A2). That is, the operation instruction following the welcome message of "Welcome" is displayed, and the user ID 201 and the password 202 input section are displayed. Further, "OK" 203, "Cancel" 204, and "New user registration" 205, which are buttons that the user can select, are displayed.

The user uses the "new user registration" button 2 from the screen display of the user terminal 103 to perform new registration.
05 is selected (step A3). Therefore, the information for selecting "new user registration" is transmitted to the management server 102,
Upon receiving this, the management server 102 displays a new registration screen (step A4). This prompts the user to input the user ID 201, which is the user's unique information such as name and address, and the password 202, which is a password character string used to identify the user at the time of use. On the other hand, the user inputs the user ID 201 and the password 202, which are the information requested to be input, on the user terminal 103 (step A5). The input information is the management server 1
02.

Therefore, the management server 102 newly assigns a unique user ID number, and stores the user ID 201 and the password 202 transmitted from the user terminal 103 in association with the user ID number with the management server 1.
02 Save inside. Finally, the management server 102 transmits the numbered user ID 201 to the user terminal 103,
It is displayed on the user terminal 103 (step A6). The user records this user ID 201. The management server 102 can accept user registration processing from a plurality of users and the user terminal 103 by a similar method, and saves a unique user ID 201 assigned to each user and a password 202 corresponding thereto. Incidentally, in this new user registration processing, there is no processing by the store counter terminal 104.

Next, FIG. 4 is a flowchart of the delivery information input / registration process in which the user registers the delivery destination and the client of the package in the management server 102. In FIG. 4 as well, the processing (or operation) of the user terminal 103 is shown on the left side, the processing of the management server 102 is shown at the center, and the processing at the shop counter terminal 104 is shown on the right side.

It is assumed that the user has completed the user registration in advance by the method described above and has already assigned the user ID 201. First, the user uses the user terminal 103 to access the management server 102 via the network 101 (step B1). In response to this, the management server 102 transmits and displays the login screen shown in FIG. 3 on the user terminal 103 (step B2).

The user selects the "OK" button 203 after inputting their own user ID 201 and password 202 (step B3). "OK" button 20
When 3 is selected, the user terminal 103 determines that the management server 1
User ID 201 and password 202 entered in 02
To send.

The management server 102 receives the received user I
D201 inquires whether the same user ID is included in the internally stored user ID group. When the same user ID exists, the password stored together with it and the password 202 input by the user are compared. If they match, it is considered that the access is from a user who is registered as a user. When the access is from the authorized user, the management server 102 continues to display the delivery destination name and requester name selection screen shown in FIG.
It is transmitted to 03 and displayed (step B4). On this delivery name and requester name selection screen, the instruction “Please select one delivery destination and one requester name”, delivery destination name 301, requester name 302, selection button 303, and OK. A button 304 and a cancel button 305 are displayed.

When the user makes the first use of the package delivery system, as shown in FIG. 5, both the delivery destination name 301 and the client name 302 are in a state in which only "new entry" can be selected. ing. The user selects “new input” as the delivery destination name 301 and the requester name 302 with the selection button 303, and selects the “OK” button 304.
(Step B5). The management server 102 uses the user terminal 10
3 "Enter new" as the delivery destination 301 and the client 302
Is received, and the delivery information input screen shown in FIG. 6 is transmitted to and displayed on the user terminal 103 (step B
6). In the delivery information input screen shown in FIG. 6, a scheduled use date 401, a delivery destination address 402, a delivery destination name 403, a delivery destination telephone number 404, a desired delivery date / time 405, and a requester address 4
06, client name 407, client phone number 408 and product name 409. In addition, the selection button "O
It has a “K” button 410 and a cancel button 411.

The user uses the input screen shown in FIG. 6 on the user terminal 103 to leave a blank space for the expected use date 401, delivery destination address 402, delivery destination name 403, delivery destination telephone number 40.
4. Input information regarding the delivery to be requested in the fields of 4, desired delivery date and time 405, requester address 406, requester name 407, requester telephone number 408, and product name 409. After this input, select the "OK" button 410
(Step B7). Note that the delivery information can be corrected (updated) if necessary. As a result, the information necessary for delivery is transmitted to the management server 102. In response to this, the management server 102 assigns a unique number as a reception number.
(Step B8). The delivery information input by the user together with the receipt number information is stored in the management server 102.
(Step B9). After that, in the management server 102, the delivery destination address 402, the delivery destination name 403, the delivery destination telephone number 404, which are the delivery destination related information input by the user,
Client address 406, client name 4 which is client related information
07 and the requester telephone number 408 are stored in the user ID information storage unit (step B10).

Next, the management server 102 outputs incidental information such as a charge related to delivery, delivery time, etc., which is useful to the user, in accordance with the input delivery information, and expresses the numbered receipt number and the bar code. The information is transmitted to the user terminal and displayed (step B11). The user prints and stores the displayed reception number and bar code by the printer 106 connected to the user terminal 103 (step B12). Even in the delivery information input / registration step shown in FIG. 4, there is no processing by the store counter terminal 104.

FIG. 7 shows an example of the delivery information registration completion screen described above. As shown in FIG. 7, first, a display indicating that the registration is completed is displayed. Then, the information 501 related to the charge is displayed and provided to the user. For example, 6 for A size
It is 00 yen, 800 yen for B size, and 1000 yen for C size. Next, the delivery (scheduled arrival date at the delivery destination) 502 is displayed and provided. Further, the reception number 503 and the barcode 504 are output. Finally, a “completion” selection button 505 that can be clicked with a mouse or the like is provided.

FIG. 8 is a flow chart showing a processing procedure when the user actually brings the parcel to the store where the delivery work is performed and requests the delivery. In the case of FIG. 8 as well, as in the cases of FIGS. 2 and 4, the processes of the user terminal 103, the management server 102, and the store counter terminal 104 are shown on the left side, the center, and the right side, respectively. The user uses the user terminal 103 to bring the output paper including the barcode 504 (reception number 503) printed by the printer 106 and the parcel to the delivery business store (step C1). The delivery company (or its agency) reads the reception number 503 (bar code 504) of the user with the bar code reader 107 connected to the store counter terminal 104 installed in the store (step C2). The in-store counter terminal 104 transmits the reception number 503 read by the barcode reader 107 to the management server 102 via the network 101 (step C3).

The management server 102 receives the reception number 5
Search for the same reception number as 03 in the reception number registration section.
Collate (step C4). When the same reception number exists, the related information registered from the user terminal 103 of the user (user) stored in the storage unit corresponding to the number is sent to the store counter terminal 104 (step C5). . The in-store counter terminal 104 prints out the relevant information related to the delivery corresponding to the receipt number 503 received from the management server 102 on the delivery form from the printer 105 connected to the in-store counter terminal 104 (step C6). The output delivery form is attached to the delivery items brought in by the user, and the delivery acceptance work is completed.

Next, the operation when the user uses the package delivery system again later will be described. When the baggage delivery system is used again, the user ID 201 and password 202 of the authorized user himself / herself are input to the login screen shown in FIG.
Then, by selecting the “OK” button 203,
The management server 102 displays a “delivery destination name / requester name selection screen” on the user terminal 103. FIG. 9 shows an example of a delivery destination name and requester name selection screen at the time of reuse.
At this time, as the information corresponding to the user ID, the delivery destination and the client information input when the user has used it are stored in the management server 102. Therefore, the delivery destination name and the client name are used by the user. It is displayed on the terminal 103 (see FIG. 9).
That is, on this selection screen, the delivery destination selection unit 901 and the requester selection unit 902 are displayed along with the instruction “Please select one delivery destination and one client name”. Each of these selection sections 901 and 902 has a selection button 9
03 and 904 are provided. Furthermore, an "OK" button 905 and a "Cancel" button 90 are displayed at the bottom of the screen.
6 is displayed.

It is possible to store a plurality of pieces of information about the delivery destination and the requester, and in FIG. 9, three delivery destination names, "Ichiro Yamada", "Tanaka Nakao", and "Hiroshi Ueda" are stored. 6 is a display example on the user terminal 103 when is stored. Similarly, “Taro Nichiden” is displayed as the requester name, which is stored in the management server 102. The user can select a delivery destination name or a client name that has been used in the past. On the other hand, when using a new delivery destination or client who has not been used in the past, "new input" is selected.

In the specific example of the present invention, a case will be described in which "Tanaka Kazuo" is selected as the delivery destination name and "Niden Taro" is selected as the requester name. The delivery destination selection unit 901 and the requester selection unit 902 select the delivery destination name and the requester name described above with the selection buttons 903 and 904 of FIG. 9, respectively, and then select the “OK” button 905. As a result, the information of the selected delivery destination name “Tanaka Nakao” and the requester name “Niden Taro” is transmitted from the user terminal 103 to the management server 102. The management server 102 receives the delivery address and delivery destination telephone number information of the delivery destination name “Tanaka Nakao” and the requester name “Nichiden Taro” stored in the management server 102 as relevant information corresponding to the received information. Read out the requester's address and the requester's telephone number information. Then, the management server 102 displays the delivery information input screen on the user terminal 10
3 Display on top.

On the user terminal 103, the previously read information relating to the delivery destination and the client is displayed in a state where the information has already been input in the input part. It is assumed that these pieces of pre-input information can be corrected by the user terminal 103. After completing the correction and the input of other information on the delivery information input screen, the user selects the "OK" button. The subsequent operation is the same as the above-mentioned “numbering of the reception number” (step B8) and subsequent steps in FIG. 4, so description thereof will be omitted.

The configuration and operation of the preferred embodiment of the package delivery system according to the present invention have been described above in detail. However, such an embodiment is merely an example of the present invention and does not limit the present invention in any way. Those skilled in the art can easily understand that various modifications and changes can be made according to a specific application without departing from the gist of the present invention.

[0036]

[Explanation of Effects] As is clear from the above description, the package delivery system of the present invention provides the following remarkable practical effects. That is, when a customer requests delivery of parcels (delivery), by using this parcel delivery system, information related to delivery is preliminarily entered / registered at a user terminal such as home or company in advance. Incidentally, by bringing the corresponding bar code printout and the delivery to the store of the delivery company, it is possible to create a delivery slip promptly and without error at the store.

Further, when the customer inputs and registers the delivery destination information and the client information, it is possible to provide the customer with additional information related to the delivery such as the delivery fee and the time required for delivery by the address information. In addition, the delivery destination once used and /
Alternatively, by storing information about the client on the management server, when the same delivery destination or client again delivers the information, simply select the destination name or client name on the screen and It is possible to omit the trouble of inputting a telephone number.
Also, the delivery destination information and the requester name information used in the past can be corrected at the time of use registration, and the registered information can be updated to new information by re-registering the corrected information in the management server. .

[Brief description of drawings]

FIG. 1 is a system configuration diagram of a preferred embodiment of a package delivery system according to the present invention.

FIG. 2 is a flowchart of a new user registration process in the package delivery system of FIG.

FIG. 3 is an example of a login screen at the time of new user registration processing.

FIG. 4 is a flowchart of delivery information input / registration processing in the package delivery system of the present invention.

FIG. 5 is a delivery destination name in the package delivery system of the present invention,
It is an example of a client name selection screen.

FIG. 6 is an example of a delivery information input screen in the package delivery system of the present invention.

FIG. 7 is an example of a delivery information registration completion screen in the package delivery system of the present invention.

FIG. 8 is a flowchart of a delivery form creation process in the package delivery system of the present invention.

FIG. 9 is an example of a delivery destination name / requester name selection screen upon reuse in the package delivery system of the present invention.

[Explanation of symbols]

101 Network (Internet) 102 management server 103 user terminal 104 store counter terminal 105,106 printer 107 barcode reader 201 user ID 202 password 503 reception number 504 barcode

Claims (6)

[Claims] 1. A package delivery system in which a delivery company delivers packages brought to the nearest store by a client based on a delivery slip, wherein the client inputs / registers information related to delivery in advance using a user terminal. A package delivery system, which acquires a receipt number and prints out a delivery slip including necessary delivery information based on the receipt number at a store. 2. When the delivery information is input / registered, information useful for the client such as a charge and a delivery time related to the delivery information is provided and displayed on the user terminal. The package delivery system according to Item 1. 3. The input operation can be omitted by storing the information related to the delivery destination and the client who have been used once on the management server and only selecting the information when using the management server next time. The parcel delivery system according to 1 or 2. 4. The package delivery system according to claim 3, wherein when reusing information related to a delivery destination or a client who has been used in the past, the information can be corrected. 5. The package delivery system according to claim 4, wherein the corrected information can be updated and registered in the management server. 6. When requesting delivery of parcels, the reception number and the bar code are received from the management server at the user terminal, printed by a printer, brought to the store with the parcel, and connected to the store counter terminal. The package delivery system according to any one of claims 1 to 5, wherein the package is read by a bar code reader.