WO2020217344A1 - Import/export assistance system and import/export assistance method - Google Patents

Import/export assistance system and import/export assistance method Download PDF

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Publication number
WO2020217344A1
WO2020217344A1 PCT/JP2019/017453 JP2019017453W WO2020217344A1 WO 2020217344 A1 WO2020217344 A1 WO 2020217344A1 JP 2019017453 W JP2019017453 W JP 2019017453W WO 2020217344 A1 WO2020217344 A1 WO 2020217344A1
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WIPO (PCT)
Prior art keywords
import
export
product
information
country
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PCT/JP2019/017453
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French (fr)
Japanese (ja)
Inventor
譲 佐野
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譲 佐野
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Application filed by 譲 佐野 filed Critical 譲 佐野
Priority to JP2019548345A priority Critical patent/JP6614564B1/en
Priority to PCT/JP2019/017453 priority patent/WO2020217344A1/en
Publication of WO2020217344A1 publication Critical patent/WO2020217344A1/en

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management

Definitions

  • the present invention relates to a technique for supporting the import / export of goods.
  • Patent Document 1 describes a system that automatically creates trade documents using the information stored in the database.
  • Patent Document 2 describes a system that acquires the tariff rate of a product from a database and outputs it when a product to be shipped internationally is specified.
  • Patent Document 1 data is input using a database for customers who have a history of transporting goods in the past, but customers who have not transported goods in the past enter data by themselves. There was a problem that it was necessary.
  • Patent Document 2 for example, in order to determine the tariff rate of a product, it is necessary to prepare a tariff rate disclosure server, and there is a problem that it is necessary to prepare information on the tariff rate in advance.
  • the present invention relates to a receiving means for accepting registration of a product exported from an exporting country and a product in which the same product as the product is imported from the exporting country in a database recording import / export history of the product for which the registration has been accepted.
  • an import / export support system having an output means for outputting the import / export information digitized.
  • the data conversion means may generate image data in which the import / export information is visually coded.
  • the output means may output the import / export information to a wireless device.
  • the extraction means extracts the import / export information when each of the plurality of countries is an export country from the database, and the data conversion means extracts the import / export information with each of the plurality of countries as an export country. Data including all may be generated.
  • the extraction means extracts the import / export information for each of the plurality of import purposes from the database, and the data conversion means includes data including all the import / export information for each of the plurality of import purposes. It may be generated.
  • the receiving means receives an import instruction including a specific importing country and a specific import purpose from the importer of the product, and import / export documents for importing the product into the specific importing country in accordance with the import instruction. It may have a generation means for generating the data of.
  • the data of the import / export documents may be transmitted to the terminal of a predetermined business operator in the specific importing country.
  • This import / export support system is acquired by the acquisition means for acquiring information on the vacant space of cargo sent from the exporting country to the importing country and for importing the goods specified by the import instruction. It may have an allocation means for allocating the free space using information.
  • This import / export support system may have an acquisition means for acquiring information on an empty space of cargo sent from the exporting country to the importing country, and a reservation means for reserving the empty space.
  • the receiving means is for a traveler traveling from the country of residence to another country, from the store terminal installed in the actual store existing in the other country or the mobile terminal used by the traveler who visited the actual store.
  • the output means may generate and transmit the data of the import / export document to the terminal of the warehouse company corresponding to the physical store.
  • the same product as the product is imported from the exporting country in the database recording the history of import / export.
  • an import / export support method having a step of outputting the converted import / export information.
  • the figure which illustrates the functional structure of the import / export support system 1. The figure which illustrates the hardware composition of the management server 21.
  • the flowchart which shows the outline of the operation of the import / export support system 1. A sequence chart illustrating the process related to registration.
  • the figure which illustrates the product code. The figure which illustrates the product code.
  • the figure which illustrates the product code. A sequence chart illustrating processing related to ordering goods.
  • step S205 A sequence chart illustrating processing related to the transportation of goods.
  • step S402. The figure which illustrates the process which concerns on the preliminary examination.
  • the import / export support system 1 is a system for making it easier to import / export products from one product at the individual level.
  • the outline of the import / export support system 1 is as follows.
  • a person who wishes to sell a product (hereinafter referred to as a "seller") registers the product in the import / export support system 1.
  • the seller is, for example, resident in Country A.
  • a person who wishes to purchase the product (hereinafter referred to as "buyer”) expresses his / her intention to purchase the product to the import / export support system 1.
  • the buyer is, for example, resident in Country B.
  • the import / export support system 1 concludes a sales contract between the seller and the buyer.
  • the import / export support system 1 automatically creates documents necessary for import / export of goods and arranges transportation. The details will be described below.
  • the import / export support system 1 includes a seller terminal 11, a buyer terminal 12, a forwarder terminal 13 (FWD terminal 13 in the figure), a management server 21, a payment server 22, a product server 23, a transportation contract server 24, a warehouse server 25, and a customs server 26. , Import / export database 31 (import / export DB31 in the figure), and packing box database 32 (packing box DB32 in the figure). These components are connected via a network such as the Internet, and data, instructions, and the like can be communicated with each other.
  • a network such as the Internet
  • the seller terminal 11 is a terminal device used by the seller to access the import / export support system 1 (specifically, the management server 21).
  • the buyer terminal 12 is a terminal device used by the buyer to access the management server (specifically, the management server 21).
  • the forwarder terminal 13 (FWD terminal 13 in the figure) is a terminal device used by the forwarder to access the import / export support system 1 (specifically, the management server 21 and the warehouse server 25).
  • a forwarder is a business operator that receives cargo from a shipper and undertakes the transportation of the cargo using a means of transportation (ship, air, rail, or automobile, etc.), and is also called an NVOCC (Non Vessel Operating Common Carrier).
  • Forwarders undertake a variety of tasks, including, for example, marine insurance arrangements, packaging, and import / export customs clearance procedures.
  • the management company of the import / export support system 1 (or the management company of the management server 21) has a business tie-up with this forwarder.
  • the forwarder is divided into a forwarder in the exporting country and a forwarder in the importing country in detail, but here, for the sake of simplicity of explanation, these are collectively referred to simply as "forwarder".
  • the management server 21 is a server device for providing an import / export support service. Import / export support services include, for example, supporting the conclusion of sales contracts between sellers and buyers and preparing documents necessary for import / export.
  • the management server 21 has a user database (not shown) in which information about users (specifically, sellers and buyers) is recorded, and a transaction database (not shown) in which information about sales transactions (or sales contracts) of goods is recorded.
  • the payment server 22 is a server device that performs payment processing for the purchase and sale price of goods.
  • the product server 23 is a server device that provides a product database in which information about products is recorded.
  • the transportation contract server 24 is a server device that provides information on international transportation. Specifically, the transportation contract server 24 provides information on freight space and transportation costs for international transportation.
  • the warehouse server 25 is a server device that manages inventory of goods.
  • the management company of the import / export support system 1 (or the management company of the management server 21) has a business alliance with the warehouse company that operates this warehouse.
  • the customs server 26 is a server device for performing customs processing. Specifically, the customs server 26 performs processing related to the determination of import / export permission and the collection of customs duties in accordance with the trade rules of the exporting and importing countries.
  • the import / export database 31 is a database in which import / export information regarding products is recorded.
  • Import / export information refers to information on import / export, including, for example, customs duty information and export restrictions / special notes.
  • Customs information refers to information on tariffs, including, for example, tariff rates, tariff amounts, and HS codes.
  • the HS code is a code number for product classification defined based on the "International Convention on Harmonized Commordity Description and Coding System" (so-called HS Convention).
  • Export restrictions / special notes indicate specially necessary procedures, etc. for specific goods or specific exporting / importing countries.
  • the import / export database 31 includes a customs duty database 311 and an export regulation / special notes database 312.
  • the tariff database 311 is a database in which tariff information is recorded.
  • the export regulation / special notes database 312 is a database in which export restrictions / special notes are recorded.
  • the import / export database 31 outputs tariff information and export restrictions / special notes for importing / exporting the goods from the exporting country to the importing country. To do.
  • the record included in the import / export database 31 includes the history of actually importing / exporting the product in the past. For example, when a buyer actually imports / exports chocolate bar from the United States to Japan, information on the import / export is automatically registered in the import / export database 31 by, for example, the management server 21. As an example, the HS code of chocolate bar was "180632100", the tariff was 10%, the transportation cost for importing and exporting one chocolate bar was US $ 20, and the transportation insurance premium was US $ 1. , Etc. are registered in the import / export database 31.
  • the records in the import / export database 31 are constantly updated. For example, every time a new cargo is imported, the product name, exporting country, importing country, import purpose, tariff rate, special notes, etc. included in the cargo are written in the import / export database 31. In this way, the latest information is constantly written in the import / export database 31.
  • the packing box database 32 is a database in which information about boxes for packing products is recorded. This box is a so-called standard box, and various sizes are registered in advance. When the information for specifying the size of the product is input, the packing box database 32 allocates the optimum standard box for accommodating the product. When a plurality of products are transported at one time, the sizes of the plurality of products are integrated and the optimum standard box is assigned.
  • FIG. 2 is a diagram illustrating the functional configuration of the import / export support system 1.
  • the import / export support system 1 includes a receiving means 91, an extracting means 92, a data conversion means 93, an output means 94, an acquisition means 95, an allocation means 96, a reservation means 97, a storage means 98, and a generation means 99.
  • the receiving means 91 accepts registration of goods sold in the exporting country, that is, goods exported from the exporting country.
  • the extraction means 92 refers to the history of import / export of the same product as the specified product from the exporting country to the importing country in the database that records the history of import / export of the product, and exports the product from the history. Extract the import / export information used when importing.
  • the data conversion means 93 converts the data extracted by the extraction means 92 into data.
  • the output means 94 outputs the dataized import / export information.
  • the acquisition means 95 acquires information on the vacant space of the cargo sent from the exporting country to the importing country.
  • the allocating means 96 allocates the empty space of the cargo using the information acquired by the acquiring means 95 regarding the import of the designated goods.
  • Reservation means 97 reserves an empty space for cargo.
  • the storage means 98 stores various data and programs.
  • the data stored in the storage means 98 includes, for example, the import / export database 31.
  • FIG. 3 is a diagram illustrating the hardware configuration of the management server 21.
  • the management server 21 is a computer device having a processor 2101, a memory 2102, a storage 2103, and a communication IF 2104.
  • the processor 2101 is a processing device that executes various operations according to a program.
  • the memory 2102 is a main storage device that functions as a work area when the processor 2101 executes a program.
  • the storage 2103 is a non-volatile auxiliary storage device that stores various data and programs.
  • the communication IF2104 is a device that communicates according to a predetermined standard such as Ethernet (registered trademark).
  • the storage 2103 stores a program (hereinafter referred to as "management server program") for causing the computer device to function as the management server 21 in the import / export support system 1.
  • management server program a program for causing the computer device to function as the management server 21 in the import / export support system 1.
  • the processor 2101 executes the server program, the function of FIG. 2 is implemented in the computer device.
  • the processor 2101 is an example of the receiving means 91, the extracting means 92, the data conversion means 93, the output means 94, the acquisition means 95, the allocation means 96, and the reservation means 97. ..
  • At least one of the memory 2102 and the storage 2103 is an example of the storage means 98.
  • FIG. 4 is a diagram illustrating the hardware configuration of the seller terminal 11.
  • the seller terminal 11 is a computer device having a processor 1101, a memory 1102, a storage 1103, a communication unit 1104, an input device 1105, and a display 1106, for example, a personal computer, a smartphone, or a tablet terminal.
  • the processor 1101 is a processing device that executes various operations according to a program.
  • the memory 1102 is a main storage device that functions as a work area when the processor 1101 executes a program.
  • the storage 1103 is a non-volatile auxiliary storage device that stores various data and programs.
  • the communication unit 1104 is a device that communicates according to predetermined standards such as LTE (registered trademark), WiFi (registered trademark), and Bluetooth (registered trademark).
  • the storage 1103 stores a program (hereinafter referred to as "seller terminal program") for causing the computer device to function as the seller terminal 11 in the import / export support system 1.
  • eller terminal program a program for causing the computer device to function as the seller terminal 11 in the import / export support system 1.
  • the processor 2101 executes the seller program, the function of FIG. 2 is implemented in the computer device.
  • the buyer terminal 12 is a computer device having the same hardware configuration as the seller terminal 11.
  • the storage of the buyer terminal 12 stores a program (hereinafter referred to as "buyer terminal program") for causing the computer device to function as the buyer terminal 12 in the import / export support system 1.
  • buyer terminal program a program for causing the computer device to function as the buyer terminal 12 in the import / export support system 1.
  • the processor executes the buyer's program, the function of FIG. 2 is implemented in the computer device.
  • the seller program and the buyer program may be the same program.
  • the seller program and the buyer program are collectively referred to as a "client program”.
  • At least one of the following functions (a) to (e) is implemented in the client program.
  • the forwarder terminal 13 is a computer device having the same hardware configuration as the seller terminal 11.
  • the payment server 22, the product server 23, the transportation contract server 24, the warehouse server 25, and the customs server 26 are computer devices having the same hardware configuration as the management server 21, respectively. Each of these computer devices executes a program for implementing the functions in the import / export support system 1.
  • the generation means 99 is implemented on the warehouse server 25.
  • FIG. 5 is a flowchart showing an outline of the operation of the import / export support system 1. The detailed operation of the import / export support system 1 will be described later, but here, the outline of the operation will be described first.
  • step S1 the seller registers personal information and product information in the management server 21. That is, the management server 21 accepts registration of personal information and product information from the seller terminal 11.
  • Personal information refers to information indicating the attributes of an individual seller, such as name, address, and bank account number.
  • Product information refers to information indicating product attributes such as product name, product photo, classification, specifications, raw materials, size, and weight, and seller identification information.
  • step S2 the buyer registers personal information and payment information in the management server 21. That is, the management server 21 accepts registration of personal information and payment information from the buyer terminal 12.
  • Personal information refers to information indicating the attributes of the individual buyer, such as name, address, passport number, driver's license number, social security number (or my number in Japan).
  • Payment information refers to information used for payment processing, such as credit card numbers.
  • step S3 the management server 21 generates a personal code.
  • the personal code refers to the personal information of the seller or the buyer, which has been converted into data.
  • the management server 21 notifies the seller or the buyer of the generated personal code.
  • step S4 the management server 21 generates a product code.
  • the product code refers to product information that has been converted into data.
  • the product code includes the import / export information of the product in addition to the product information registered in step S1.
  • the import / export information is information used when importing / exporting the goods from the exporting country to the importing country, and includes, for example, information on the tariff rate.
  • One import / export information includes a plurality of combinations of exporting and importing countries (for example, country A to country B, country A to country C, country B to country A, country B to country C, country C to country A, and so on. And the tariff rates for each of countries C to B) are included.
  • the product code is registered in the product server 23 (product database). The seller can distribute the product code to other users (potential buyers) through SNS or the like.
  • step S5 the buyer orders the product.
  • the management server 21 merges the product code and the buyer's personal code.
  • the import / export support system 1 it is treated as if a sales contract has been concluded by merging the product code and the buyer's personal code.
  • the management server 21 gives an instruction for transporting the product (for example, a shipping instruction to the warehouse server 25) (step S6). The goods are shipped to the buyer according to this instruction. The details of these processes will be described below.
  • FIG. 6 is a sequence chart illustrating processing related to registration.
  • functional elements such as the receiving means 91 may be described as the main body of processing, but this means that the hardware elements such as the processor 2101 executing the software such as the management server program are other hardware. It means to perform processing in cooperation with the element.
  • step S101 the seller terminal 11 transmits a personal information registration request to the management server 21.
  • This registration request requests that personal information be registered in the management server 21 (so-called user registration or member registration).
  • the registration request includes personal information for which registration is required (that is, the seller's personal information).
  • the personal information is input by the seller into the seller terminal 11, for example.
  • the seller terminal 11 transmits a registration request to the management server 21 in response to the seller's instruction.
  • the management server 21 Upon receiving the registration request, the management server 21 generates a personal code (step S102).
  • the personal code is personal information of a user who becomes a member and is converted into data. Specific examples of the personal code are the same as the product code described later.
  • the management server 21 adds or registers the seller's personal information and personal code in the user database (step S103).
  • the management server 21 transmits the generated personal code to the seller terminal 11 (step S104). This completes the seller user registration.
  • the management server 21 may authenticate the seller's user when registering a new user or updating the user registration. User authentication is performed using, for example, SMS or e-mail of a mobile phone.
  • the access from the seller terminal 11 to the management server 21 is performed via an application program dedicated to the import / export support system 1 or via a general-purpose web browser. The same applies to other terminal devices and other server devices.
  • steps S101 to S104 are so-called user registration or member registration processes, and may be performed independently of the product information registration process (step S151 or later) described below.
  • the seller program may require user registration or membership registration when installed on the seller terminal 11.
  • step S151 the seller terminal 11 transmits the product information registration request to the management server 21.
  • This registration request requests that the product information be registered in the product server 23 (specifically, the product database). Products that are subject to registration are called "target products.”
  • the registration request includes the product information of the target product.
  • the product information is input by the seller into the seller terminal 11, for example.
  • the seller terminal 11 transmits a registration request to the management server 21 in response to the seller's instruction.
  • the management server 21 Upon receiving the registration request, the management server 21 generates a product code for the target product (step S152).
  • FIG. 7 is a diagram illustrating information included in the product code.
  • the goods code includes goods information, customs duty information, place of origin, import / export restrictions / special notes, transportation costs, and transportation insurance.
  • the product information has already been explained, but in this example, the price (or unit price) is not included in the product information.
  • the tariff information has already been explained and is obtained from the tariff database.
  • a certificate of origin is information that certifies the origin of the product. Since tariff reduction or tax exemption depending on the place of origin may be granted for a specific exporting country or goods, a certificate of origin is required to import or export goods that meet the conditions. Certificates of origin may be omitted for products that do not meet the conditions. Import / export restrictions and special notes have already been explained.
  • the transportation cost is information indicating the cost for transporting the goods from the exporting country to the importing country, and is set for each group of the exporting country and the importing country. If goods are transported outside the import / export support system 1, the actual transportation cost will fluctuate depending on the trader and the time.
  • the transportation cost included in the product code is a value determined in consideration of these circumstances, and is, for example, a value corresponding to a statistical value (for example, the highest value) of transportation costs of a plurality of affiliated carriers.
  • Transportation insurance is information indicating insurance premiums related to the transportation of the product, and is set for each group of exporting country and importing country.
  • the import / export support system 1 requires the user to input the tariff rate.
  • the user inputs the tariff rate into the import / export support system 1 by making an inquiry to the customs office or checking the law.
  • the import / export support system 1 may give a privilege (for example, point grant or cash back) to a user who has input new information.
  • the import / export support system 1 may periodically crawl the websites of the customs offices of each country to automatically collect tariff rate information. The same applies to information other than tariff rates.
  • the product code may include additional information, such as the seller's personal information, warehouse identification information, product code expiration date, sales restricted country. At least one of may be included.
  • FIG. 8 is a sequence chart illustrating the details of the product code generation process, that is, step S152.
  • the information contained in the product code is as described above.
  • a specific example of the product code generation process will be described, but the order of acquiring the information included in the product information is not limited to those exemplified below.
  • step S1521 the management server 21 acquires the product information of the target product.
  • the management server 21 acquires the product information input in step S151.
  • the management server 21 acquires the tariff information of the target product.
  • the management server 21 specifies the attributes of the target product and the exporting country.
  • the exporting country of the target product is referred to as the "target exporting country”.
  • the attributes of the target product are specified by referring to the product information.
  • the attributes specified here include at least the name of the target product. This attribute may include the place of origin of the target product.
  • the target exporting country is identified by referring to the buyer's personal information.
  • the management server 21 refers to the import / export database 31 and extracts the import / export information of the same product as the target product.
  • FIG. 9 is a diagram illustrating customs information recorded in the customs database 311.
  • the tariff database 311 contains a plurality of records. Each record contains the trade name, HS code, combination of exporting and importing countries, purpose of import, tariff rate, and applicable tax rate.
  • the applicable tax rate is the tax rate applied to the goods, the exporting country, and the importing country among the multiple types of tax rates.
  • applicable tax rates include preferential tax rates, agreement tax rates, provisional tax rates, and basic tax rates. These multiple types of tax rates have priorities and, in principle, are applied in the order of preferential tax rate, agreement tax rate, provisional tax rate, and basic tax rate. Conditions for application are defined for each tax rate.
  • the management server 21 extracts a record including the same country as the target exporting country as the exporting country from the import / export information of the same product as the target product.
  • the exporting countries are the United States, the United Kingdom, and China, and personal consumption, sales, and personal shipments for import purposes are recorded in the import / export database.
  • 21 extracts the following nine types of tariff information (an example of import / export information when each of a plurality of countries is an export country) from the tariff database 311.
  • Iv Import / export from Japan to the United Kingdom for personal consumption.
  • the management server 21 acquires information indicating the place of origin of the target product.
  • Information indicating the place of origin is input, for example, by a user who is a seller.
  • the information indicating the place of origin may be obtained from a server device (not shown) in which the place of origin of the target product is registered.
  • a method of certifying the origin of a product (a) a method of submitting a declaration to the effect that the imported cargo is a product (self-report system) prepared by the exporter or importer, and (self-report system)
  • the management server 21 acquires such information directly from the creator or indirectly from a person other than the creator.
  • step S1524 the management server 21 acquires the import / export restrictions / special notes of the target product.
  • the management server 21 acquires import / export restrictions / special notes when importing / exporting the target product from the target exporting country to the target importing country from the import / export database 31.
  • step S1525 the management server 21 acquires the transportation cost of the target product.
  • the management server 21 acquires the transportation cost when the target product is imported / exported from the target exporting country to the target importing country from the import / export database 31.
  • step S1526 the management server 21 acquires the transportation insurance premium for the target product.
  • the management server 21 acquires the transportation insurance premium when the target product is imported / exported from the target exporting country to the target importing country from the import / export database 31.
  • the management server 21 generates a product code using the information extracted in steps S1521 to S1526.
  • the product code includes all the information extracted in steps S1521 to S1526. This information is described in a general format, such as text format.
  • the product code is a code obtained by encoding this information according to a predetermined algorithm.
  • the product code is an image code, more specifically a two-dimensional code such as a QR code (registered trademark).
  • the image code is an example of image data in which import / export information is visually coded.
  • the product code is not limited to the visualized one, but it is preferably a visualized code because it is assumed that the product code is distributed by SNS or the like as described later.
  • FIG. 10A to 10C are diagrams illustrating product codes.
  • FIG. 10A shows an example in which the product code is a general-purpose QR code (registered trademark).
  • FIG. 10B shows an example in which the product code is used in combination with a photograph of the product.
  • the product code has the shape of a frame having a blank portion in the center, and the product photo is embedded in the blank portion.
  • FIG. 10C shows an example in which the product code is used in combination with the illustration.
  • the product code has a blank part in the center (the blank part can have various shapes such as a heart shape or a star shape as well as a rectangle), and an illustration related to the product is embedded in the blank part.
  • the discriminating power for other products can be improved as compared with the example of the image code alone (FIG. 10A).
  • the management server 21 transmits the generated product code to the seller terminal 11 (step S153). Further, the management server 21 transmits a registration request for the target product to the product server 23 (step S154). This registration request includes at least a part of the product information included in the registration request transmitted from the seller terminal 11 to the management server 21. The registration request further includes the product code generated in step S152.
  • the product server 23 adds the product information and the product code of the target product to the product database (step S155). In this example, the product information is registered in the product database (product server 23), and the management server 21 does not hold the product information, but the management server 21 itself may hold the product information.
  • Buyer Registration Buyer users are required to register as members in advance.
  • the buyer's membership registration is performed in the same manner as the seller's membership registration (step S101 described above).
  • you will be required to enter your address, that is, the delivery address of the product, as personal information.
  • it is required to input payment information (for example, information used at the time of payment such as a credit card number) together with personal information.
  • the management server 21 generates a buyer's personal code using the input personal information.
  • the management server 21 registers the buyer's personal information and personal code in the user database.
  • the management server 21 transmits the generated personal code to the buyer terminal 12.
  • the process at the buyer terminal 12 is executed by, for example, the buyer program.
  • the import / export support system 1 may request the user who uses the import / export support system 1 only as a seller to register the payment information and issue a personal code.
  • the seller who receives the product code can use the product code thereafter.
  • the use of the merchandise code includes distribution of the merchandise code by the seller and ordering of the merchandise by the buyer (step S5).
  • the product code is used, for example, by any of the following methods. (1) Distribution via the Internet. (I) Distribution via SNS. (Ii) Distribution via the website. (Iii) Distribution via direct message. (2) Distribution via non-Internet media. (Iv) Distribution via print media. (V) Distribution via television broadcasting. (Vi) Distribution via computer-readable recording media. (3) Distribution at physical stores. (Vii) Display in a physical store.
  • FIG. 11 is a sequence chart illustrating processing related to ordering goods.
  • the buyer terminal 12 of the user Y stores the product code (that is, the image) of the product P.
  • the storage of the product code is a program different from the buyer program, for example, the SNS client program or the OS of the buyer terminal 12.
  • the buyer terminal 12 stores the product code in response to the instruction of the user Y.
  • step S202 the buyer terminal 12 activates the buyer program.
  • the buyer program is launched, for example, in response to a user instruction.
  • step S203 the buyer program reads the product code.
  • step S204 the buyer program extracts various information from the product code of the target product.
  • step S205 the buyer program presents the extracted information to the user (that is, the buyer), and further displays a screen prompting the user (that is, the buyer) to input the information used for concluding the sales contract. If the buyer wishes to purchase multiple products, he / she uses the shopping cart technology well known on EC sites, etc., and once puts multiple products in the cart, he / she finally gives an instruction to purchase. You may.
  • FIG. 12 is a diagram illustrating the screen displayed in step S205.
  • This screen includes region 81, region 82, region 83, region 84, region 85, region 86, region 87, and region 88.
  • the area 81 is an area for displaying an image (or a photograph) of a product.
  • Area 82 is an area for displaying the price of goods and the country of export. The image, price, and exporting country of the product are indicated by the product information contained in the product code.
  • the area 83 is an area for displaying the UI object that accepts the input of the purchase quantity.
  • This UI object is an input box where the user enters a number. The purchase quantity is entered by the user (ie, the buyer).
  • Area 84 is an area for displaying the importing country.
  • the importing country is automatically determined by the buyer program based on the buyer's personal information (eg address).
  • the area 85 is an area for displaying a UI object that accepts input for import purposes.
  • this UI object is a pull-down menu type object in which the user selects an item.
  • Area 86 is an area for displaying the price, purchase quantity, and subtotal of goods, various costs such as tariffs, transportation costs, and insurance premiums, and the total amount thereof. Customs duties, transportation costs, insurance premiums, etc. are shown in the amount of the purchased quantity. This information will vary depending on the quantity purchased and the country of import. Therefore, the buyer program extracts the corresponding information from the product code according to the information input in the area 83, the area 84, and the area 85.
  • Area 87 is an area for displaying a transportation schedule.
  • the transportation schedule includes the flight number, ETD (Estimated Time of Departure), ETA (Estimated Time of Arrival, estimated time of arrival), and the transportation space number (for example, HAWB (House Air Waybill)).
  • the area 88 is an area for displaying a UI object that receives a manifestation of intention to purchase a product (or an instruction to conclude a sales contract).
  • the "purchase” button and the "cancel” button are displayed in the area 88.
  • the buyer program proceeds to step S206.
  • the "Cancel” button is selected, the buyer program moves to another screen (for example, a screen for selecting a product code).
  • Supplementary information about transportation costs displayed in area 86 In reality, shipping costs depend on the size of the box and the weight of the package.
  • a plurality of packing boxes of different sizes are prepared. For example, if the minimum size packing box for storing one product X of chocolate bar is box B1, the transportation cost included in the product code is to store one product X in box B1 and transport it. Represents the cost calculated under the assumption.
  • the box B1 has a size capable of storing two products X, it is efficient to store and transport the two products X in the box B1.
  • the product code contains information indicating the transportation cost on the assumption that one product X1 is stored in the box B1 and transported, but if the transportation cost indicated by this information is simply doubled, it will be an actual business. There is a risk of inconsistency.
  • One method is to use the amount of the transportation cost indicated by the product code added by the number of pieces as the transportation cost as it is.
  • Another method is to include in the product code, along with the shipping cost, information indicating the number range to which the shipping cost applies (for example, information that "the shipping cost is the same for up to 5 products x 5"), and the import / export support system 1 The transportation cost is calculated based on this information.
  • Yet another method uses techniques such as AI or machine learning to identify the smallest packing box to hold all selected items and assume that all items will be stored in this box for shipping costs. Is to be recalculated.
  • the import / export support system 1 calculates the transportation cost to be charged to the buyer by any one of these methods or another method.
  • the flight number, etc. will not be determined until the processing related to transportation (Section 2-6, Fig. 13), which will be described later, is performed, but for example, by making a tentative reservation (or tentative order) to the transportation contract server 24, the flight number etc. And HAWB can be obtained provisionally.
  • the buyer program uses this information to display the area 87.
  • the buyer program may be equipped with an automatic translation function.
  • the buyer program automatically translates various types of information into the buyer's designated language (for example, the buyer's native language). For example, when an introductory article (for example, a newspaper article) or instruction manual for the product is provided as related information on the product and the buyer program presents it to the user, it is drawn through the automatic translation function and translated into the native language. To do. Also, regarding costs, the buyer program may automatically convert currencies. In addition, translation and currency conversion may be implemented in software or equipment other than the buyer's program.
  • step S206 the buyer program transmits the purchase instruction of the product P to the management server 21.
  • the destination of the purchase instruction is specified in the buyer program or recorded in the product code.
  • This purchase instruction includes the product code and the buyer's personal code. It can be said that this purchase instruction is an import instruction for the product P.
  • the management server 21 processes the order.
  • the order processing includes (a) generation of an order number and (b) association between a personal code and a product code.
  • the order number is a number for uniquely identifying a sales transaction or a sales contract.
  • the sales transaction specified by the order number is referred to as a "target transaction”.
  • the management server 21 generates an order number according to a predetermined algorithm. Further, the management server 21 associates the personal code of the buyer with the product code of the target product. More specifically, the management server 21 generates one data set including the product code of the target product and the personal code of the buyer. The generation of this data set corresponds to the conclusion of a sales contract. The management server 21 associates this data set with the order number and writes it in the transaction database.
  • step S251 the management server 21 transmits a payment request to the payment server 22.
  • This payment request includes the buyer's payment information, payment amount, and order number.
  • the payment server 22 performs the payment process according to the request (step S252).
  • the payment server 22 notifies the management server 21 that the payment request has been approved (step S253).
  • the payment server 22 notifies the buyer terminal 12 to that effect (step S254). Further, the payment server 22 notifies the seller terminal 11 that the product has been purchased (the sales contract has been established) (step S255).
  • the management server 21 may inquire the product server 23 to see if the product code read by the buyer terminal 12 is genuine. This inquiry is made, for example, after receiving a shipping instruction from the buyer terminal 12. Alternatively, when the buyer terminal 12 reads the product code, the management server 21 may make an inquiry, and the management server 21 may transfer this inquiry to the product server 23. Upon receiving the inquiry, the product server 23 compares the product code included in the inquiry with the product code recorded in the product database. If there is a matching product code, the product code inquired is genuine. The product server 23 transmits the authentication result to the buyer terminal 12 of the inquiry source. If the authentication fails, the buyer terminal 12 performs error processing (for example, displaying an error message). If the authentication is successful, the buyer terminal 12 proceeds with the process.
  • error processing for example, displaying an error message
  • FIG. 13 is a sequence chart illustrating processing related to the transport of commodities.
  • the management server 21 instructs the transportation contract server 24 to start the processing (including the contract) related to the transportation (step S401). ).
  • the transportation contract server 24 Upon receiving an instruction from the management server 21, the transportation contract server 24 performs a process for securing the goods and the transportation means thereof (step S402). This process can be said to be a process related to a transportation contract.
  • FIG. 14 is a diagram illustrating the details of step S402.
  • the transportation contract server 24 requests the warehouse server 25 to allocate inventory. This request includes identification information and quantity of the target product, and an order number.
  • the warehouse server 25 allocates the requested inventory of goods to the target transaction (step S4022).
  • the warehouse server 25 sends a notification to the transportation contract server 24 that the allocation is completed (step S4023).
  • the transportation contract server 24 allocates transportation space (that is, empty space for cargo) to the target transaction.
  • the operator of this service or its cooperating operator secures a transportation space, for example, a container, cargo, or pallet for this service.
  • This cargo space is subdivided into predetermined unit blocks (for example, a space having a predetermined size such as 1 cubic cm), and goods to be transported using the blocks are assigned to each block.
  • the unit block may be a virtual one, or may be actually physically partitioned by a wall or the like.
  • the product allocation status for each block is managed by the database on the transportation contract server 24. In this database, the transportation contract server 24 records the order number of the target transaction in the record of the allocated unit space. This process corresponds to the conclusion of a transportation contract.
  • the transportation contract server 24 issues a receipt, for example, HAWB (House Air Way Bill) to the management server 21 (step S403).
  • the management server 21 updates the transaction database (step S404). Specifically, the management server 21 adds the receipt data to the record of the target transaction in the transaction database.
  • the management server 21 instructs the warehouse server 25 to ship the target product (step S405).
  • This instruction includes the order number of the target transaction and the information to be included in the import / export documents.
  • the warehouse server 25 Upon receiving the product shipping instruction, the warehouse server 25 automatically generates an import / export document based on this instruction (step S406).
  • the warehouse server 25 prints the generated import / export document (step S407).
  • the import / export document also includes information that identifies the container on which the cargo is loaded and the unit space within the container. Instead of printing the import / export documents, the electronic data of the import / export documents may be distributed to related parties such as workers. Further, the warehouse server 25 outputs a work instruction to the warehouse worker (step S408).
  • This work order contains information that identifies the packaging box, goods, and import / export documents.
  • the worker picks up the goods and the packing box in the warehouse and packs the goods in the packing box.
  • the worker also picks up the printed import / export documents and attaches them to the packing box filled with the goods.
  • Workers ship the cargo (ie, packing boxes) thus prepared to the forwarder's designated warehouse.
  • the forwarder transports the cargo to the destination.
  • At least a part of the generation of import / export documents, the pick-up of goods and goods boxes in the warehouse, the packing, the attachment of export information, and the shipment may be unmanned by utilizing robots, drones, AI, and the like.
  • the seller If the product is stored in a place other than the warehouse managed by the affiliated warehouse company of the import / export support system 1, such as the seller's home, the seller himself / herself instead of packing the product in the packing box by the warehouse worker. May be packed in a packing box.
  • the seller packs the goods before the order from the buyer or after the order.
  • the packing box is delivered to the seller's home from the operator or affiliated business operator of the import / export support system 1, for example, when the seller registers the product.
  • the seller packs the goods at home and sends them to the warehouse.
  • the warehouse operator who received the packed product registers the product as inventory in the warehouse server 25.
  • the packing box When packing after receiving an order, for example, when the management server 21 receives an order, the packing box is delivered to the seller's home from the operator or affiliated business operator of the import / export support system 1.
  • the packing box displays the order number of the transaction (eg by label).
  • the seller packs the goods at home and sends them to the warehouse.
  • the warehouse operator who receives the packed goods automatically generates import / export documents, attaches them to the cargo, and ships them to the forwarder's designated warehouse.
  • the operator or affiliated business operator of the import / export support system 1 may send the import / export documents to the seller together with the packing box.
  • the seller packs the goods at home, attaches the import / export documents, and ships them to the forwarder's designated warehouse.
  • FIG. 15 is a diagram illustrating processing related to the preliminary examination.
  • Preliminary inspection means that even before the cargo arrives in the importing country (for example, Japan) or before the completion of import-related procedures such as import approval certificate, import / export documents must be submitted to customs for customs inspection and inspection. A system that allows you to receive advance notice of denial.
  • the warehouse server 25 When undergoing a preliminary examination regarding the import of the goods related to the target transaction, the warehouse server 25 also transmits the generated import / export document data to the forwarder terminal 13 (step S410). The forwarder terminal 13 requests the customs server 26 for a preliminary examination (step S411).
  • Whether or not to undergo the preliminary examination may be determined by the buyer or the forwarder worker (human), and the computer device such as the forwarder terminal 13 automatically follows a predetermined algorithm or uses a technique such as machine learning. You may judge it.
  • the customs server 26 receives a request for preliminary examination, the customs officer performs the preliminary examination according to the request.
  • the customs officer inputs the result of the examination into the customs server 26.
  • the customs server 26 transmits the examination result to the forwarder terminal 13 (step S412).
  • the forwarder terminal 13 notifies the warehouse server 25 of the examination result (step S413).
  • the warehouse server 25 After transmitting the data of the import / export documents to the forwarder terminal 13, the warehouse server 25 performs a process for shipping the cargo independently of the notification of approval of the preliminary examination (step S414).
  • the forwarder Upon obtaining an import permit from customs, the forwarder notifies the import / export support system 1 that the transportation has been completed.
  • This notification includes information that identifies the transaction, such as the order number.
  • the import / export support system 1 extracts the record of the transaction from the transaction database and registers necessary information (tariff rate, etc.) in the import / export database. If the information used in this transaction is incorrect, the person notified of the error will correct the information. Information on correcting this error is registered in the import / export database.
  • the import / export procedure is automatically performed even if the seller and the buyer of the product do not perform the import / export procedure by themselves.
  • FIG. 16 is a diagram showing an example of product code distribution.
  • an example of an SNS screen when a user U, who is a seller, posts a message about a product he / she sells on the SNS is shown. This message may be open to an unspecified number of users, or may be open only to a specific user.
  • user U has a product code with the message, "This is a newly released chocolate product P. We use only Ghanaian cacao and no preservatives or colorings.” You are posting (ie an image).
  • the user Y (that is, the buyer) who decides to purchase the product P after reading the post of the user U activates the buyer program on the smartphone (that is, the buyer terminal 12) that he / she uses and reads the product code.
  • the user Y orders the product according to the procedure described with reference to FIGS. 11 and 13.
  • the product code is distributed via the website.
  • This website may be a website of an individual user who is a seller (for example, a blog), or a website (for example, an EC site) that collects products of a plurality of sellers. Users who view these websites can purchase this product by having the product code read in the buyer program.
  • the product code is distributed to specific users via SNS direct messages or email messages. The user who sees these messages can purchase this product by reading the product code in the buyer program.
  • the documents required for import / export are automatically generated by the import / export support system 1, and the import / export procedure automatically proceeds.
  • the product code is distributed (or displayed) on the EC site.
  • the EC site assigns a search index to a plurality of products and displays information on the products extracted in response to a search request from a user.
  • at least a part of the information included in the product code may be used as an index for searching.
  • the product may be searched by keyword. For example, when products X exhibited by a plurality of sellers (that is, sellers) in different exporting countries are extracted, these products X (with different sellers) are sorted and displayed in ascending order of transportation cost and tariff, for example. May be done.
  • this EC site may accept input of word-of-mouth or evaluation (score) for at least one of goods, sellers, tariff rates, and transportation costs.
  • This evaluation may be transmitted to the import / export support system 1 and recorded in a user database or the like. This review or rating may be provided upon request from the client.
  • Non-Internet media include print media (eg, newspapers, magazines, books, or leaflets), television broadcasts, and computer-readable recording media (wireless tags such as RFID, CD-ROM, DVD-ROM, or flash memory). Is included.
  • a seller, a person entrusted by the seller, or a person with the permission of the seller publishes an article introducing the product in a magazine.
  • the product code is included in this introductory article.
  • a user that is, a buyer who decides to purchase a product after reading this article activates a buyer program on his / her smartphone (that is, a buyer terminal 12) and reads the product code.
  • this user orders a product according to the procedure described with reference to FIGS. 11 and 13.
  • the product code may be displayed in the physical store. This is particularly effective when a traveler traveling to a foreign country (or a country other than the country of residence) sends the goods purchased at the local physical store as a separate shipment (Unaccompanied Baggage) to the country of residence.
  • Store S is a souvenir store affiliated with the import / export support system 1 in Country A.
  • a card on which the product code of the product is written is placed together with the products handled in the store S such as the actual product, a sample, a free sample, or a sample food.
  • the user U who is the buyer, reserves the packing box and its transportation space for sending the separately shipped goods in the import / export support system 1 before traveling to the country A.
  • the import / export support system 1 issues information (for example, a reservation number or HAWB) that identifies this reservation, and notifies the user terminal (buyer terminal 12) of the user U.
  • User U selects a product to purchase by picking up or eating a real product, a sample, a free sample, or a sample food in the store S. User U picks up the card of the selected product and brings it to the cash register.
  • a computer device an example of a store terminal
  • the buyer program of the import / export support system is installed is placed at the cash register of the store S.
  • the clerk of the store S first accepts the input of the reservation number using this computer device.
  • the buyer program identifies the packing box and the buyer from this reservation number.
  • the clerk uses this computer device to read the product code of the target product from the card brought by the user U.
  • the buyer program determines if the target product fits in the identified box.
  • the buyer program determines whether all of the multiple target products fit in the packing box. This judgment is made using information indicating the size of the target product and the size of the packing box. This determination may be made according to a predetermined algorithm, or so-called AI technology may be used. If it is determined that the target product does not fit in the packing box, the user is warned to that effect.
  • the process of reading the product code in the computer device of the cash register is a process corresponding to steps S203 to S205 of FIG. In that sense, it can be said that the cashier's computer device functions as the buyer terminal 12.
  • the clerk After reading the product code of all the target products, the clerk inputs the purchase instruction from the computer device of the cash register. This computer device transmits a purchase instruction to the management server 21.
  • the processes after step S207 in FIG. 11 are performed.
  • the payment process may be performed on the import / export support system 1 (by the payment server 22) or outside this system (for example, by using cash or a credit card). In either case, in addition to the product price, costs including various costs such as customs duties and transportation volume are settled.
  • the import / export support system 1 may adopt code payment such as so-called QR code (registered trademark) payment as the payment method.
  • the payment code since the payment code may be read after the product code is read, that is, the payment code can be read by the same means as the product code, which is compatible with the system configuration.
  • the clerk inputs the information that the payment is completed to the import / export support system 1.
  • the processes of step S255 and FIG. 13 and subsequent steps are performed, and the product is shipped.
  • the user U may take the product itself to the cash register instead of taking the card to the cash register.
  • the clerk asks the customer (user U) whether to purchase the product on the spot or transport it as a separate shipment before or after reading the barcode of the product with the computer device of the cash register.
  • the clerk inputs one to the cashier's computer device according to the customer's answer.
  • the cashier's computer device transmits a purchase instruction to the management server 21.
  • a computer device for example, a mobile terminal such as a smartphone
  • the user U may be used as the buyer terminal 12 instead of the computer device installed in the store.
  • the user does not need to bring the card to the cashier and reads the product code with his / her smartphone on which the buyer program is installed.
  • the packing box is reserved in advance. After reading the product codes of all the target products, the user U inputs a purchase instruction from his / her smartphone.
  • the computer device installed in the store may read the barcode printed on the product package instead of reading the product code.
  • This computer device identifies the product from the read barcode.
  • This computer device adds the identifier of the store (or its operator) to the identifier of the specified product as the identifier of the seller, and requests the management server 21 to transmit the corresponding product code.
  • the management server 21 transmits the requested product code to the requesting computer device.
  • the computer device owned by the user U may read the barcode printed on the package of the product instead of the computer device installed in the store. In this case, the computer device possessed by the user U acquires information that identifies the seller separately from this barcode.
  • the information that identifies the seller is, for example, a two-dimensional bar code presented next to the cash register.
  • the information that identifies the seller may be the location information of the computer device possessed by the user U.
  • the information that identifies the seller may be the SSID (Service Set IDentifier) of the access point of the public wireless LAN provided at this store.
  • SSID Service Set IDentifier
  • the product code is recorded (or output) on the wireless tag as data, not as a visible code.
  • This wireless tag is affixed to goods, packaging boxes, import / export documents, or invoices.
  • a wireless tag reader for example, at the entrance of a container, it is possible to record the product code of the cargo loaded in the container.
  • the location of the cargo can be known by collating the operating status (or location information) of the aircraft or ship carrying the container with the correspondence between the container and the cargo.
  • the import / export support system 1 can output the location of the product in real time all over the world. From this information, the user can know the distribution amount of the product and can confirm the popularity of the product.
  • the wireless device used in this example is not limited to a passive device (wireless tag), and may be an active wireless device that emits radio waves.
  • the operator, warehouse operator, or forwarder of the import / export support system 1 can also load the goods for which the buyer has not been determined into the container as cargo.
  • the buyer can place an order for the goods loaded in the container and for which the buyer has not been determined in the import / export support system 1.
  • Buyers can benefit from faster delivery because they can place orders for goods that are already in the container and are in motion.
  • a wireless tag for the import / export support system 1 to grasp the position of the cargo being transported, and a product code which is a visible code is printed on the outside of the packing box or on the import / export document. Can be associated with the container and the cargo by reading the above with a computer device.
  • the management server 21 is required to perform a process corresponding to the flow of FIG. 8 on the product, for example, when the product is placed in the cart or when the purchase of the product is instructed. Information may be collected.
  • the packing box used for transportation is specified as follows, for example.
  • the transportation contract server 24 makes an inquiry to the packing box DB 32.
  • This inquiry includes the size and quantity of the ordered items.
  • the size of the product is represented by the length, width, and height. Alternatively, the size of the goods may be expressed in volume.
  • the packing box DB 32 identifies a packing box capable of storing the size and number of products included in the inquiry.
  • the packing box DB 32 may specify a packing box capable of storing the designated product by a predetermined algorithm, or may be specified by using AI technology or the like.
  • the packing box DB 32 transmits the identification information of the specified packing box to the transportation contract server 24.
  • the packing box DB 32 may consider not only the size of the product but also the weight. For example, the packing box DB 32, in which a weight range (or an upper limit value) within a fixed charge is set for each packing box, determines whether the total weight of a plurality of ordered products falls within this weight range. If the total weight of the ordered plurality of goods exceeds this weight range, the packing box DB 32 selects a larger packing box.
  • the system configuration of the import / export support system 1 is not limited to that illustrated in the embodiment.
  • a function implemented in another server may be implemented in a single server.
  • two or more of the management server 21, the product server 23, the transportation contract server 24, the import / export DB 31, and the packing box DB 32 may be mounted on a single device.
  • a single server that implements these functions may cooperate with the server of the EC site or the actual store and provide the tariff information obtained from the import / export history to the server of the EC site.
  • the functions implemented on a single server in the embodiment may be implemented separately on a plurality of servers.
  • the business operators involved in the import / export support system 1 are not limited to those illustrated in the embodiment.
  • forwarder or customs operations may be unmanned by utilizing AI, drones, robots, and the like.
  • Software such as the seller program, the buyer program, and the management server program may be provided in a state of being recorded on a computer-readable non-temporary recording medium such as a CD-ROM.

Abstract

An import/export assistance system 1 comprises: a reception means 91 which receives a registration of a product to be exported from an exporting country; an extraction means 92 which refers to a history that is recorded in a database having import/export histories recorded therein, and that shows that a product of the same type as the product to be exported, the registration of which has been received, was imported/exported from the exporting country to an importing country, wherein the extraction means 92 extracts, from the history, import/export information used to import and export the product to be exported; a data conversion means 93 which converts the extracted import/export information into a data format; and an output means 94 which outputs the import/export information that has been converted into the data format.

Description

輸出入支援システム及び輸出入支援方法Import / export support system and import / export support method
 本発明は、商品の輸出入を支援する技術に関する。 The present invention relates to a technique for supporting the import / export of goods.
 商品の輸出入を支援する技術が知られている。特許文献1には、データベースに蓄積された情報を用いて貿易書類を自動的に作成するシステムが記載されている。特許文献2には、国際発送する商品を指定するとデータベースからその商品の関税率を取得し、出力するシステムが記載されている。 Technology that supports the import and export of products is known. Patent Document 1 describes a system that automatically creates trade documents using the information stored in the database. Patent Document 2 describes a system that acquires the tariff rate of a product from a database and outputs it when a product to be shipped internationally is specified.
特開2003-157313号公報Japanese Unexamined Patent Publication No. 2003-157313 特開2012-119749号公報Japanese Unexamined Patent Publication No. 2012-119794
 特許文献1の技術においては、過去に商品を輸送した履歴のある顧客に対してはデータベースを利用したデータ入力が行われるが、過去に商品を輸送ことのない顧客は自分でデータの入力をする必要があるという問題があった。特許文献2の技術においては、例えば商品の関税率を確定するためには、関税率公開サーバを用意する必要があり、関税率に関する情報をあらかじめ準備する必要があるという問題があった。 In the technique of Patent Document 1, data is input using a database for customers who have a history of transporting goods in the past, but customers who have not transported goods in the past enter data by themselves. There was a problem that it was necessary. In the technique of Patent Document 2, for example, in order to determine the tariff rate of a product, it is necessary to prepare a tariff rate disclosure server, and there is a problem that it is necessary to prepare information on the tariff rate in advance.
 本発明は、輸出国から輸出される商品の登録を受け付ける受け付け手段と、前記登録が受け付けられた商品に関し、輸出入の履歴を記録したデータベースにおいて当該商品と同一の商品が前記輸出国から輸入国へ輸出入された履歴を参照し、当該履歴から当該商品を輸出入する際に用いられる輸出入情報を抽出する抽出手段と、前記抽出された前記輸出入情報をデータ化するデータ化手段と、前記データ化された前記輸出入情報を出力する出力手段とを有する輸出入支援システムを提供する。 The present invention relates to a receiving means for accepting registration of a product exported from an exporting country and a product in which the same product as the product is imported from the exporting country in a database recording import / export history of the product for which the registration has been accepted. An extraction means for extracting import / export information used when importing / exporting the product from the history by referring to the history of import / export to, and a data conversion means for converting the extracted import / export information into data. Provided is an import / export support system having an output means for outputting the import / export information digitized.
 前記データ化手段は、前記輸出入情報を可視コード化した画像データを生成してもよい。 The data conversion means may generate image data in which the import / export information is visually coded.
 前記出力手段は、前記輸出入情報を無線装置に出力してもよい。 The output means may output the import / export information to a wireless device.
 前記抽出手段は、前記データベースから複数の国の各々を輸出国とした場合の前記輸出入情報を抽出し、前記データ化手段は、前記複数の国の各々を輸出国とする前記輸出入情報を全て含むデータを生成してもよい。 The extraction means extracts the import / export information when each of the plurality of countries is an export country from the database, and the data conversion means extracts the import / export information with each of the plurality of countries as an export country. Data including all may be generated.
 前記抽出手段は、前記データベースから複数の輸入目的の各々について前記輸出入情報を抽出し、前記データ化手段は、前記複数の輸入目的の各々を輸入目的とする前記輸出入情報を全て含むデータを生成してもよい。 The extraction means extracts the import / export information for each of the plurality of import purposes from the database, and the data conversion means includes data including all the import / export information for each of the plurality of import purposes. It may be generated.
 前記受け付け手段は、前記商品の輸入者から特定の輸入国及び特定の輸入目的を含む輸入指示を受け付け、前記輸入指示に応じて、前記商品を前記特定の輸入国に輸入するための輸出入書類のデータを生成する生成手段を有してもよい。 The receiving means receives an import instruction including a specific importing country and a specific import purpose from the importer of the product, and import / export documents for importing the product into the specific importing country in accordance with the import instruction. It may have a generation means for generating the data of.
 前記輸出入書類のデータを、前記特定の輸入国における所定の事業者の端末に送信してもよい。 The data of the import / export documents may be transmitted to the terminal of a predetermined business operator in the specific importing country.
 この輸出入支援システムは、前記輸出国から前記輸入国へ送られる貨物の空きスペースに関する情報を取得する取得手段と、前記輸入指示により指定される前記商品の輸入に関し、前記取得手段により取得された情報を用いて前記空きスペースを割り当てる割り当て手段とを有してもよい。 This import / export support system is acquired by the acquisition means for acquiring information on the vacant space of cargo sent from the exporting country to the importing country and for importing the goods specified by the import instruction. It may have an allocation means for allocating the free space using information.
 この輸出入支援システムは、前記輸出国から前記輸入国へ送られる貨物の空きスペースに関する情報を取得する取得手段と、前記空きスペースを予約する予約手段とを有してもよい。 This import / export support system may have an acquisition means for acquiring information on an empty space of cargo sent from the exporting country to the importing country, and a reservation means for reserving the empty space.
 前記受け付け手段は、居住国から他国に渡航中の渡航者に関し、当該他国に存在する実店舗に設置された店舗端末又は当該実店舗を訪れた当該渡航者が利用する携帯端末から、当該実店舗において取り扱いのある複数の商品から選択された一の商品の購入指示を受け付け、前記生成手段は、前記一の商品を前記他国から輸出し前記居住国に輸入するための前記輸出入書類のデータを生成し、前記出力手段は、前記輸出入書類のデータを前記実店舗に対応する倉庫業者の端末に送信してもよい。 The receiving means is for a traveler traveling from the country of residence to another country, from the store terminal installed in the actual store existing in the other country or the mobile terminal used by the traveler who visited the actual store. Receives a purchase instruction for one product selected from a plurality of products handled in the above, and the generation means obtains the data of the import / export document for exporting the one product from the other country and importing it into the country of residence. The output means may generate and transmit the data of the import / export document to the terminal of the warehouse company corresponding to the physical store.
 また、本発明は、輸出国から輸出される商品の登録を受け付けるステップと、前記登録が受け付けられた商品に関し、輸出入の履歴を記録したデータベースにおいて当該商品と同一の商品が前記輸出国から輸入国へ輸出入された履歴を参照し、当該履歴から当該商品を輸出入する際に用いられる輸出入情報を抽出するステップと、前記抽出された前記輸出入情報をデータ化するステップと、前記データ化された前記輸出入情報を出力するステップとを有する輸出入支援方法を提供する。 Further, in the present invention, regarding the step of accepting the registration of the product exported from the exporting country and the product for which the registration has been accepted, the same product as the product is imported from the exporting country in the database recording the history of import / export. A step of extracting import / export information used when importing / exporting the product from the history by referring to the history of import / export to / from the country, a step of converting the extracted import / export information into data, and the data. Provided is an import / export support method having a step of outputting the converted import / export information.
 本発明によれば、商品を輸出入する際に用いる情報をより簡単に取得することができる。 According to the present invention, it is possible to more easily obtain information used when importing / exporting a product.
一実施形態に係る輸出入支援システム1の概要を示す図。The figure which shows the outline of the import / export support system 1 which concerns on one Embodiment. 輸出入支援システム1の機能構成を例示する図。The figure which illustrates the functional structure of the import / export support system 1. 管理サーバ21のハードウェア構成を例示する図。The figure which illustrates the hardware composition of the management server 21. 売り手端末11のハードウェア構成を例示する図。The figure which illustrates the hardware configuration of the seller terminal 11. 輸出入支援システム1の動作の概要を示すフローチャート。The flowchart which shows the outline of the operation of the import / export support system 1. 登録に係る処理を例示するシーケンスチャート。A sequence chart illustrating the process related to registration. 商品コードに含まれる情報を例示する図。The figure which illustrates the information included in the product code. 商品コードの生成処理を例示するシーケンスチャート。A sequence chart illustrating the process of generating a product code. 関税データベース311に記録された関税情報を例示する図。The figure which illustrates the customs duty information recorded in the customs duty database 311. 商品コードを例示する図。The figure which illustrates the product code. 商品コードを例示する図。The figure which illustrates the product code. 商品コードを例示する図。The figure which illustrates the product code. 商品の注文に関する処理を例示するシーケンスチャート。A sequence chart illustrating processing related to ordering goods. ステップS205において表示される画面を例示する図。The figure which illustrates the screen displayed in step S205. 商品の輸送に係る処理を例示するシーケンスチャート。A sequence chart illustrating processing related to the transportation of goods. ステップS402の詳細を例示する図。The figure which illustrates the detail of step S402. 予備審査に係る処理を例示する図。The figure which illustrates the process which concerns on the preliminary examination. 商品コードの配布の一例を示す図。The figure which shows an example of the distribution of the product code.
1…輸出入支援システム、11…売り手端末、12…買い手端末、13…フォワーダー端末、21…管理サーバ、22…決済サーバ、23…商品サーバ、24…輸送契約サーバ、25…倉庫サーバ、26…税関サーバ、31…輸出入データベース、32…梱包箱データベース、81…領域、82…領域、83…領域、84…領域、85…領域、86…領域、87…領域、88…領域、91…受け付け手段、92…抽出手段、93…データ化手段、94…出力手段、95…取得手段、96…割り当て手段、97…予約手段、98…記憶手段、99…生成手段、311…関税データベース、312…特記事項データベース、1101…プロセッサ、1102…メモリ、1103…ストレージ、1104…通信ユニット、1105…入力装置、1106…ディスプレイ、2101…プロセッサ、2102…メモリ、2103…ストレージ、2104…通信IF 1 ... Import / export support system, 11 ... Seller terminal, 12 ... Buyer terminal, 13 ... Forwarder terminal, 21 ... Management server, 22 ... Payment server, 23 ... Commodity server, 24 ... Transportation contract server, 25 ... Warehouse server, 26 ... Customs server, 31 ... Import / export database, 32 ... Packing box database, 81 ... Area, 82 ... Area, 83 ... Area, 84 ... Area, 85 ... Area, 86 ... Area, 87 ... Area, 88 ... Area, 91 ... Acceptance Means, 92 ... Extraction means, 93 ... Data conversion means, 94 ... Output means, 95 ... Acquisition means, 96 ... Allocation means, 97 ... Reservation means, 98 ... Storage means, 99 ... Generation means, 311 ... Customs database, 312 ... Special Notes Database, 1101 ... Processor, 1102 ... Memory, 1103 ... Storage, 1104 ... Communication Unit, 1105 ... Input Device, 1106 ... Display, 2101 ... Processor, 2102 ... Memory, 2103 ... Storage, 2104 ... Communication IF
1.構成
 図1は、一実施形態に係る輸出入支援システム1の概要を示す図である。輸出入支援システム1は、個人レベルで商品1個から商品の輸出入をより容易に行うことができるようにするためのシステムである。輸出入支援システム1の概要は以下のとおりである。商品の販売を希望する者(以下「売り手」という。)は、商品を輸出入支援システム1に登録する。売り手は例えばA国在住である。その商品の購入を希望する者(以下「買い手」という。)は、輸出入支援システム1に対し商品を購入する意思を表明する。買い手は例えばB国在住である。これを受け、輸出入支援システム1は、売り手と買い手との間で売買契約を締結させる。さらに、輸出入支援システム1は、商品の輸出入に必要な書類を自動的に作成し、輸送の手配を行う。以下、詳細を説明する。
1. 1. Configuration Figure 1 is a diagram showing an outline of the import / export support system 1 according to the embodiment. The import / export support system 1 is a system for making it easier to import / export products from one product at the individual level. The outline of the import / export support system 1 is as follows. A person who wishes to sell a product (hereinafter referred to as a "seller") registers the product in the import / export support system 1. The seller is, for example, resident in Country A. A person who wishes to purchase the product (hereinafter referred to as "buyer") expresses his / her intention to purchase the product to the import / export support system 1. The buyer is, for example, resident in Country B. In response to this, the import / export support system 1 concludes a sales contract between the seller and the buyer. Further, the import / export support system 1 automatically creates documents necessary for import / export of goods and arranges transportation. The details will be described below.
 輸出入支援システム1は、売り手端末11、買い手端末12、フォワーダー端末13(図ではFWD端末13)、管理サーバ21、決済サーバ22、商品サーバ23、輸送契約サーバ24、倉庫サーバ25、税関サーバ26、輸出入データベース31(図では輸出入DB31)、及び梱包箱データベース32(図では梱包箱DB32)を有する。これらの構成要素はインターネット等のネットワークを介して接続されており、互いにデータ又は指示等を通信することができる。 The import / export support system 1 includes a seller terminal 11, a buyer terminal 12, a forwarder terminal 13 (FWD terminal 13 in the figure), a management server 21, a payment server 22, a product server 23, a transportation contract server 24, a warehouse server 25, and a customs server 26. , Import / export database 31 (import / export DB31 in the figure), and packing box database 32 (packing box DB32 in the figure). These components are connected via a network such as the Internet, and data, instructions, and the like can be communicated with each other.
 売り手端末11は、売り手が輸出入支援システム1(詳細には管理サーバ21)にアクセスするために用いる端末装置である。買い手端末12は、買い手が管理サーバ(詳細には管理サーバ21)にアクセスするために用いる端末装置である。フォワーダー端末13(図ではFWD端末13)は、フォワーダーが輸出入支援システム1(詳細には管理サーバ21及び倉庫サーバ25)にアクセスするために用いる端末装置である。フォワーダーとは、荷主から貨物を預かり、運送手段(船舶、航空、鉄道、又は自動車等)を利用してその貨物の運送を引き受ける事業者をいい、NVOCC(Non Vessel Operating Common Carrier)ともいう。フォワーダーは種々の業務を請け負っており、その業務には例えば、海上保険の手配、梱包、及び輸出入通関手続きが含まれる。輸出入支援システム1の管理事業者(又は管理サーバ21の管理事業者)は、このフォワーダーと業務提携している。なお、フォワーダーは、詳細には、輸出国におけるフォワーダーと輸入国におけるフォワーダーとに分けられるが、ここでは説明を簡単にするためこれらを包括して単に「フォワーダー」という。 The seller terminal 11 is a terminal device used by the seller to access the import / export support system 1 (specifically, the management server 21). The buyer terminal 12 is a terminal device used by the buyer to access the management server (specifically, the management server 21). The forwarder terminal 13 (FWD terminal 13 in the figure) is a terminal device used by the forwarder to access the import / export support system 1 (specifically, the management server 21 and the warehouse server 25). A forwarder is a business operator that receives cargo from a shipper and undertakes the transportation of the cargo using a means of transportation (ship, air, rail, or automobile, etc.), and is also called an NVOCC (Non Vessel Operating Common Carrier). Forwarders undertake a variety of tasks, including, for example, marine insurance arrangements, packaging, and import / export customs clearance procedures. The management company of the import / export support system 1 (or the management company of the management server 21) has a business tie-up with this forwarder. In addition, the forwarder is divided into a forwarder in the exporting country and a forwarder in the importing country in detail, but here, for the sake of simplicity of explanation, these are collectively referred to simply as "forwarder".
 管理サーバ21は、輸出入支援サービスを提供するためのサーバ装置である。輸出入支援サービスには、例えば、売り手と買い手との間における売買契約の締結の支援及び輸出入に必要な書類の作成が含まれる。管理サーバ21は、ユーザ(具体的には売り手及び買い手)に関する情報が記録されたユーザデータベース(図示略)及び商品の売買取引(又は売買契約)に関する情報が記録された取引データベース(図示略)を記憶する。決済サーバ22は、商品の売買代金の決済処理を行うサーバ装置である。商品サーバ23は、商品に関する情報が記録された商品データベースを提供するサーバ装置である。輸送契約サーバ24は、国際輸送に関する情報を提供するサーバ装置である。具体的には、輸送契約サーバ24は、国際輸送の貨物スペース及び輸送費に関する情報を提供する。倉庫サーバ25は、商品の在庫を管理するサーバ装置である。輸出入支援システム1の管理事業者(又は管理サーバ21の管理事業者)は、この倉庫を運営する倉庫業者と業務提携している。税関サーバ26は、税関処理を行うためのサーバ装置である。具体的には、税関サーバ26は、輸出国及び輸入国の貿易規則に従い、輸出入の可否判定及び関税の徴収に関する処理を行う。 The management server 21 is a server device for providing an import / export support service. Import / export support services include, for example, supporting the conclusion of sales contracts between sellers and buyers and preparing documents necessary for import / export. The management server 21 has a user database (not shown) in which information about users (specifically, sellers and buyers) is recorded, and a transaction database (not shown) in which information about sales transactions (or sales contracts) of goods is recorded. Remember. The payment server 22 is a server device that performs payment processing for the purchase and sale price of goods. The product server 23 is a server device that provides a product database in which information about products is recorded. The transportation contract server 24 is a server device that provides information on international transportation. Specifically, the transportation contract server 24 provides information on freight space and transportation costs for international transportation. The warehouse server 25 is a server device that manages inventory of goods. The management company of the import / export support system 1 (or the management company of the management server 21) has a business alliance with the warehouse company that operates this warehouse. The customs server 26 is a server device for performing customs processing. Specifically, the customs server 26 performs processing related to the determination of import / export permission and the collection of customs duties in accordance with the trade rules of the exporting and importing countries.
 輸出入データベース31は、商品に関する輸出入情報が記録されたデータベースである。輸出入情報とは、輸出入に関する情報をいい、例えば、関税情報及び輸出規制・特記事項を含む。関税情報とは、関税に関する情報をいい、例えば、関税率、関税額、及びHSコードを含む。HSコードとは、「商品の名称及び分類についての統一システム(Harmonized Commodity Description and Coding System)に関する国際条約」(いわゆるHS条約)に基づいて定められた、商品分類用のコード番号をいう。輸出規制・特記事項は、特定の商品又は特定の輸出国・輸入国について、特例的に必要な手続き等を示す。詳細には、輸出入データベース31は、関税データベース311及び輸出規制・特記事項データベース312を含む。関税データベース311は、関税情報が記録されたデータベースである。輸出規制・特記事項データベース312は、輸出規制・特記事項が記録されたデータベースである。輸出国、輸入国、及び商品を特定する情報が入力されると、輸出入データベース31は、その商品をその輸出国からその輸入国に輸出入するための関税情報及び輸出規制・特記事項を出力する。 The import / export database 31 is a database in which import / export information regarding products is recorded. Import / export information refers to information on import / export, including, for example, customs duty information and export restrictions / special notes. Customs information refers to information on tariffs, including, for example, tariff rates, tariff amounts, and HS codes. The HS code is a code number for product classification defined based on the "International Convention on Harmonized Commordity Description and Coding System" (so-called HS Convention). Export restrictions / special notes indicate specially necessary procedures, etc. for specific goods or specific exporting / importing countries. Specifically, the import / export database 31 includes a customs duty database 311 and an export regulation / special notes database 312. The tariff database 311 is a database in which tariff information is recorded. The export regulation / special notes database 312 is a database in which export restrictions / special notes are recorded. When information identifying the exporting country, importing country, and goods is input, the import / export database 31 outputs tariff information and export restrictions / special notes for importing / exporting the goods from the exporting country to the importing country. To do.
 この例において、輸出入データベース31に含まれるレコードは、過去に実際にその商品を輸出入した履歴を含む。例えば、ある買い手が米国から日本に板チョコレートを実際に輸出入すると、その輸出入に関する情報が、例えば管理サーバ21により輸出入データベース31に自動的に登録される。一例としては、板チョコレートのHSコードが「180632100」であり、関税が10%であり、板チョコレート1枚を輸出入したときの輸送費が20米ドルであり、輸送保険料が1米ドルであった、といった情報が輸出入データベース31に登録される。 In this example, the record included in the import / export database 31 includes the history of actually importing / exporting the product in the past. For example, when a buyer actually imports / exports chocolate bar from the United States to Japan, information on the import / export is automatically registered in the import / export database 31 by, for example, the management server 21. As an example, the HS code of chocolate bar was "180632100", the tariff was 10%, the transportation cost for importing and exporting one chocolate bar was US $ 20, and the transportation insurance premium was US $ 1. , Etc. are registered in the import / export database 31.
 輸出入データベース31のレコードは、定常的に更新される。例えば、新たな貨物が輸入されるたびに、その貨物に含まれる商品名、輸出国、輸入国、輸入目的、関税率、特記事項等が輸出入データベース31に書き込まれる。こうして、輸出入データベース31には定常的に最新の情報が書き込まれる。 The records in the import / export database 31 are constantly updated. For example, every time a new cargo is imported, the product name, exporting country, importing country, import purpose, tariff rate, special notes, etc. included in the cargo are written in the import / export database 31. In this way, the latest information is constantly written in the import / export database 31.
 梱包箱データベース32は、商品を梱包する箱に関する情報が記録されたデータベースである。この箱はいわゆる定型箱であり、様々なサイズのものがあらかじめ登録されている。梱包箱データベース32は、商品のサイズを特定する情報が入力されると、その商品を収容するのに最適な定型箱を割り当てる。複数個の商品が一度に輸送される場合、これら複数の商品のサイズが積算され、最適な定型箱が割り当てられる。 The packing box database 32 is a database in which information about boxes for packing products is recorded. This box is a so-called standard box, and various sizes are registered in advance. When the information for specifying the size of the product is input, the packing box database 32 allocates the optimum standard box for accommodating the product. When a plurality of products are transported at one time, the sizes of the plurality of products are integrated and the optimum standard box is assigned.
 図2は、輸出入支援システム1の機能構成を例示する図である。輸出入支援システム1は、受け付け手段91、抽出手段92、データ化手段93、出力手段94、取得手段95、割り当て手段96、予約手段97、記憶手段98、及び生成手段99を有する。 FIG. 2 is a diagram illustrating the functional configuration of the import / export support system 1. The import / export support system 1 includes a receiving means 91, an extracting means 92, a data conversion means 93, an output means 94, an acquisition means 95, an allocation means 96, a reservation means 97, a storage means 98, and a generation means 99.
 受け付け手段91は、輸出国において販売される商品、すなわち輸出国から輸出される商品の登録を受け付ける。抽出手段92は、商品に関する輸出入の履歴を記録したデータベースにおいて、指定された商品と同一の商品がある輸出国からある輸入国へ輸出入された履歴を参照し、その履歴からその商品を輸出入する際に用いられる輸出入情報を抽出する。データ化手段93は、抽出手段92により抽出されたデータをデータ化する。出力手段94は、データ化された輸出入情報を出力する。取得手段95は、輸出国から輸入国を送られる貨物の空きスペースに関する情報を取得する。割り当て手段96は、指定される商品の輸入に関し、取得手段95により取得された情報を用いて貨物の空きスペースを割り当てる。予約手段97は、貨物の空きスペースを予約する。記憶手段98は、各種のデータ及びプログラムを記憶する。記憶手段98が記憶するデータには、例えば輸出入データベース31が含まれる。生成手段99は、輸出入書類のデータを生成する。 The receiving means 91 accepts registration of goods sold in the exporting country, that is, goods exported from the exporting country. The extraction means 92 refers to the history of import / export of the same product as the specified product from the exporting country to the importing country in the database that records the history of import / export of the product, and exports the product from the history. Extract the import / export information used when importing. The data conversion means 93 converts the data extracted by the extraction means 92 into data. The output means 94 outputs the dataized import / export information. The acquisition means 95 acquires information on the vacant space of the cargo sent from the exporting country to the importing country. The allocating means 96 allocates the empty space of the cargo using the information acquired by the acquiring means 95 regarding the import of the designated goods. Reservation means 97 reserves an empty space for cargo. The storage means 98 stores various data and programs. The data stored in the storage means 98 includes, for example, the import / export database 31. The generation means 99 generates data of import / export documents.
 図3は、管理サーバ21のハードウェア構成を例示する図である。管理サーバ21は、プロセッサ2101、メモリ2102、ストレージ2103、及び通信IF2104を有するコンピュータ装置である。プロセッサ2101は、プログラムに従って各種の演算を実行する処理装置である。メモリ2102は、プロセッサ2101がプログラムを実行する際のワークエリアとして機能する主記憶装置である。ストレージ2103は、各種のデータ及びプログラムを記憶する不揮発性の補助記憶装置である。通信IF2104は、イーサネット(登録商標)等の所定の規格に従って通信を行う装置である。この例において、ストレージ2103は、コンピュータ装置を輸出入支援システム1における管理サーバ21として機能させるためのプログラム(以下「管理サーバプログラム」という。)を記憶する。プロセッサ2101がサーバプログラムを実行することにより、コンピュータ装置に図2の機能が実装される。 FIG. 3 is a diagram illustrating the hardware configuration of the management server 21. The management server 21 is a computer device having a processor 2101, a memory 2102, a storage 2103, and a communication IF 2104. The processor 2101 is a processing device that executes various operations according to a program. The memory 2102 is a main storage device that functions as a work area when the processor 2101 executes a program. The storage 2103 is a non-volatile auxiliary storage device that stores various data and programs. The communication IF2104 is a device that communicates according to a predetermined standard such as Ethernet (registered trademark). In this example, the storage 2103 stores a program (hereinafter referred to as "management server program") for causing the computer device to function as the management server 21 in the import / export support system 1. When the processor 2101 executes the server program, the function of FIG. 2 is implemented in the computer device.
 プロセッサ2101がサーバプログラムを実行している状態において、プロセッサ2101が、受け付け手段91、抽出手段92、データ化手段93、出力手段94、取得手段95、割り当て手段96、及び予約手段97の一例である。メモリ2102及びストレージ2103の少なくとも一方が記憶手段98の一例である。 In a state where the processor 2101 is executing the server program, the processor 2101 is an example of the receiving means 91, the extracting means 92, the data conversion means 93, the output means 94, the acquisition means 95, the allocation means 96, and the reservation means 97. .. At least one of the memory 2102 and the storage 2103 is an example of the storage means 98.
 図4は、売り手端末11のハードウェア構成を例示する図である。売り手端末11は、プロセッサ1101、メモリ1102、ストレージ1103、通信ユニット1104、入力装置1105、及びディスプレイ1106を有するコンピュータ装置、例えば、パーソナルコンピュータ、スマートフォン、又はタブレット端末である。プロセッサ1101は、プログラムに従って各種の演算を実行する処理装置である。メモリ1102は、プロセッサ1101がプログラムを実行する際のワークエリアとして機能する主記憶装置である。ストレージ1103は、各種のデータ及びプログラムを記憶する不揮発性の補助記憶装置である。通信ユニット1104は、LTE(登録商標)、WiFi(登録商標)、及びBluetooth(登録商標)等の所定の規格に従って通信を行う装置である。この例において、ストレージ1103は、コンピュータ装置を輸出入支援システム1における売り手端末11として機能させるためのプログラム(以下「売り手端末プログラム」という。)を記憶する。プロセッサ2101が売り手プログラムを実行することにより、コンピュータ装置に図2の機能が実装される。 FIG. 4 is a diagram illustrating the hardware configuration of the seller terminal 11. The seller terminal 11 is a computer device having a processor 1101, a memory 1102, a storage 1103, a communication unit 1104, an input device 1105, and a display 1106, for example, a personal computer, a smartphone, or a tablet terminal. The processor 1101 is a processing device that executes various operations according to a program. The memory 1102 is a main storage device that functions as a work area when the processor 1101 executes a program. The storage 1103 is a non-volatile auxiliary storage device that stores various data and programs. The communication unit 1104 is a device that communicates according to predetermined standards such as LTE (registered trademark), WiFi (registered trademark), and Bluetooth (registered trademark). In this example, the storage 1103 stores a program (hereinafter referred to as "seller terminal program") for causing the computer device to function as the seller terminal 11 in the import / export support system 1. When the processor 2101 executes the seller program, the function of FIG. 2 is implemented in the computer device.
 図示及び詳細な説明は省略するが、買い手端末12は、売り手端末11と同様のハードウェア構成を有するコンピュータ装置である。この例において、買い手端末12のストレージには、コンピュータ装置を輸出入支援システム1における買い手端末12として機能させるためのプログラム(以下「買い手端末プログラム」という。)を記憶する。プロセッサが買い手プログラムを実行することにより、コンピュータ装置に図2の機能が実装される。なお、売り手プログラム及び買い手プログラムは同一のプログラムであってもよい。以下、売り手プログラム及び買い手プログラムを包括して「クライアントプログラム」という。 Although illustration and detailed description are omitted, the buyer terminal 12 is a computer device having the same hardware configuration as the seller terminal 11. In this example, the storage of the buyer terminal 12 stores a program (hereinafter referred to as "buyer terminal program") for causing the computer device to function as the buyer terminal 12 in the import / export support system 1. When the processor executes the buyer's program, the function of FIG. 2 is implemented in the computer device. The seller program and the buyer program may be the same program. Hereinafter, the seller program and the buyer program are collectively referred to as a "client program".
 クライアントプログラムには、以下の機能(a)~(e)のうち少なくとも1つが実装される。(a)ユーザを登録する機能、(b)商品を登録する機能、(c)商品を購入する機能、(d)輸送スペースを予約する機能、及び(e)決済機能。これらの機能の詳細は以下において説明する。 At least one of the following functions (a) to (e) is implemented in the client program. (A) User registration function, (b) Product registration function, (c) Product purchase function, (d) Transportation space reservation function, and (e) Payment function. Details of these functions will be described below.
 図示及び詳細な説明は省略するが、フォワーダー端末13は、売り手端末11と同様のハードウェア構成を有するコンピュータ装置である。また、決済サーバ22、商品サーバ23、輸送契約サーバ24、倉庫サーバ25、及び税関サーバ26は、それぞれ、管理サーバ21と同様のハードウェア構成を有するコンピュータ装置である。これらのコンピュータ装置は、それぞれ、輸出入支援システム1における機能を実装するためのプログラムを実行する。この例において、生成手段99は倉庫サーバ25に実装される。 Although illustration and detailed description are omitted, the forwarder terminal 13 is a computer device having the same hardware configuration as the seller terminal 11. The payment server 22, the product server 23, the transportation contract server 24, the warehouse server 25, and the customs server 26 are computer devices having the same hardware configuration as the management server 21, respectively. Each of these computer devices executes a program for implementing the functions in the import / export support system 1. In this example, the generation means 99 is implemented on the warehouse server 25.
2.動作
2-1.概要
 図5は、輸出入支援システム1の動作の概要を示すフローチャートである。輸出入支援システム1の詳細な動作は後述するが、ここではまず動作の概要を説明する。
2. Operation 2-1. Outline FIG. 5 is a flowchart showing an outline of the operation of the import / export support system 1. The detailed operation of the import / export support system 1 will be described later, but here, the outline of the operation will be described first.
 ステップS1において、売り手は、個人情報及び商品情報を管理サーバ21に登録する。すなわち管理サーバ21は、売り手端末11から個人情報及び商品情報の登録を受け付ける。個人情報とは、氏名、住所、及び銀行口座番号等、売り手個人の属性を示す情報をいう。商品情報とは、商品名、商品の写真、分類、仕様、原材料、サイズ、及び重量、並びに売り手の識別情報等、商品の属性を示す情報をいう。 In step S1, the seller registers personal information and product information in the management server 21. That is, the management server 21 accepts registration of personal information and product information from the seller terminal 11. Personal information refers to information indicating the attributes of an individual seller, such as name, address, and bank account number. Product information refers to information indicating product attributes such as product name, product photo, classification, specifications, raw materials, size, and weight, and seller identification information.
 ステップS2において、買い手は、個人情報及び決済情報を管理サーバ21に登録する。すなわち管理サーバ21は、買い手端末12から個人情報及び決済情報の登録を受け付ける。個人情報とは、氏名、住所、パスポート番号、運転免許証番号、社会保障番号(又は日本におけるマイナンバー)等、買い手個人の属性を示す情報をいう。決済情報とは、クレジットカード番号等、決済処理に用いられる情報をいう。 In step S2, the buyer registers personal information and payment information in the management server 21. That is, the management server 21 accepts registration of personal information and payment information from the buyer terminal 12. Personal information refers to information indicating the attributes of the individual buyer, such as name, address, passport number, driver's license number, social security number (or my number in Japan). Payment information refers to information used for payment processing, such as credit card numbers.
 ステップS3において、管理サーバ21は、個人コードを生成する。個人コードとは、売り手又は買い手の、データ化された個人情報をいう。管理サーバ21は、生成された個人コードを売り手又は買い手に通知する。 In step S3, the management server 21 generates a personal code. The personal code refers to the personal information of the seller or the buyer, which has been converted into data. The management server 21 notifies the seller or the buyer of the generated personal code.
 ステップS4において、管理サーバ21は、商品コードを生成する。商品コードとは、データ化された商品情報をいう。商品コードには、ステップS1において登録された商品情報の他、その商品の輸出入情報が含まれる。輸出入情報とは、その商品を輸出国から輸入国に輸出入する際に用いられる情報であり、例えば関税の税率に関する情報を含む。1つの輸出入情報には、輸出国及び輸入国の複数の組み合わせ(例えば、A国からB国、A国からC国、B国からA国、B国からC国、C国からA国、及びC国からB国)の各々についての関税率が含まれる。商品コードは、商品サーバ23(商品データベース)に登録される。売り手は、SNS等を通じて商品コードを他のユーザ(潜在的な買い手)に対して配信することができる。 In step S4, the management server 21 generates a product code. The product code refers to product information that has been converted into data. The product code includes the import / export information of the product in addition to the product information registered in step S1. The import / export information is information used when importing / exporting the goods from the exporting country to the importing country, and includes, for example, information on the tariff rate. One import / export information includes a plurality of combinations of exporting and importing countries (for example, country A to country B, country A to country C, country B to country A, country B to country C, country C to country A, and so on. And the tariff rates for each of countries C to B) are included. The product code is registered in the product server 23 (product database). The seller can distribute the product code to other users (potential buyers) through SNS or the like.
 ステップS5において、買い手は、商品を注文する。買い手端末12から注文を受けると、管理サーバ21は、商品コード及び買い手の個人コードを併合する。輸出入支援システム1においては、商品コード及び買い手の個人コードの併合をもって売買契約が成立したものとして扱われる。管理サーバ21は、商品を輸送するための指示(例えば、倉庫サーバ25に対する出荷指示)をする(ステップS6)。この指示に従って商品が買い手の元に輸送される。以下、これらの処理の詳細を説明する。 In step S5, the buyer orders the product. Upon receiving an order from the buyer terminal 12, the management server 21 merges the product code and the buyer's personal code. In the import / export support system 1, it is treated as if a sales contract has been concluded by merging the product code and the buyer's personal code. The management server 21 gives an instruction for transporting the product (for example, a shipping instruction to the warehouse server 25) (step S6). The goods are shipped to the buyer according to this instruction. The details of these processes will be described below.
2-2.売り手の登録及び商品コードの生成
 図6は、登録に係る処理を例示するシーケンスチャートである。以下において、受け付け手段91等の機能要素が処理の主体として記載されることがあるが、これは、管理サーバプログラム等のソフトウェアを実行しているプロセッサ2101等のハードウェア要素が、他のハードウェア要素と協働して処理を実行することを意味する。
2-2. Seller registration and product code generation FIG. 6 is a sequence chart illustrating processing related to registration. In the following, functional elements such as the receiving means 91 may be described as the main body of processing, but this means that the hardware elements such as the processor 2101 executing the software such as the management server program are other hardware. It means to perform processing in cooperation with the element.
 ステップS101において、売り手端末11は、個人情報の登録要求を管理サーバ21に送信する。この登録要求は、個人情報が管理サーバ21に登録されること(いわゆるユーザ登録又は会員登録)を要求するものである。登録要求は、登録が要求される個人情報(すなわち売り手の個人情報)を含む。個人情報は、例えば、売り手が売り手端末11に入力する。売り手端末11は、売り手の指示に応じて登録要求を管理サーバ21に送信する。登録要求を受信すると、管理サーバ21は、個人コードを生成する(ステップS102)。個人コードとは、会員となるユーザの、データ化された個人情報である。個人コードの具体例は、後述の商品コードと同様である。管理サーバ21は、ユーザデータベースにこの売り手の個人情報及び個人コードを追加すなわち登録する(ステップS103)。管理サーバ21は、生成された個人コードを売り手端末11に送信する(ステップS104)。これで売り手のユーザ登録は完了である。 In step S101, the seller terminal 11 transmits a personal information registration request to the management server 21. This registration request requests that personal information be registered in the management server 21 (so-called user registration or member registration). The registration request includes personal information for which registration is required (that is, the seller's personal information). The personal information is input by the seller into the seller terminal 11, for example. The seller terminal 11 transmits a registration request to the management server 21 in response to the seller's instruction. Upon receiving the registration request, the management server 21 generates a personal code (step S102). The personal code is personal information of a user who becomes a member and is converted into data. Specific examples of the personal code are the same as the product code described later. The management server 21 adds or registers the seller's personal information and personal code in the user database (step S103). The management server 21 transmits the generated personal code to the seller terminal 11 (step S104). This completes the seller user registration.
 なお、新規のユーザ登録又はユーザ登録の更新に際し、管理サーバ21は、売り手のユーザ認証を行ってもよい。ユーザ認証は、例えば、携帯電話のSMS又は電子メールを用いて行われる。なお、売り手端末11から管理サーバ21へのアクセスは、輸出入支援システム1専用のアプリケーションプログラムを介して、又は汎用のウェブブラウザを介して行われる。他の端末装置及び他のサーバ装置についても同様である。 Note that the management server 21 may authenticate the seller's user when registering a new user or updating the user registration. User authentication is performed using, for example, SMS or e-mail of a mobile phone. The access from the seller terminal 11 to the management server 21 is performed via an application program dedicated to the import / export support system 1 or via a general-purpose web browser. The same applies to other terminal devices and other server devices.
 ステップS101~S104の処理は、いわゆるユーザ登録又は会員登録の処理であり、以下で説明する商品情報の登録処理(ステップS151以降)とは独立して行われてもよい。例えば、売り手プログラムは、売り手端末11にインストールされるときにユーザ登録又は会員登録を求めてもよい。 The processes of steps S101 to S104 are so-called user registration or member registration processes, and may be performed independently of the product information registration process (step S151 or later) described below. For example, the seller program may require user registration or membership registration when installed on the seller terminal 11.
 ステップS151において、売り手端末11は、商品情報の登録要求を管理サーバ21に送信する。この登録要求は、商品情報が商品サーバ23(詳細には商品データベース)に登録されることを要求するものである。登録の対象となる商品を「対象商品」という。登録要求は、対象商品の商品情報を含む。商品情報は、例えば、売り手が売り手端末11に入力する。売り手端末11は、売り手の指示に応じて登録要求を管理サーバ21に送信する。登録要求を受信すると、管理サーバ21は、対象商品について商品コードを生成する(ステップS152)。 In step S151, the seller terminal 11 transmits the product information registration request to the management server 21. This registration request requests that the product information be registered in the product server 23 (specifically, the product database). Products that are subject to registration are called "target products." The registration request includes the product information of the target product. The product information is input by the seller into the seller terminal 11, for example. The seller terminal 11 transmits a registration request to the management server 21 in response to the seller's instruction. Upon receiving the registration request, the management server 21 generates a product code for the target product (step S152).
 図7は、商品コードに含まれる情報を例示する図である。この例において、商品コードは、商品情報、関税情報、原産地、輸出入規制・特記事項、輸送費、及び輸送保険を含む。商品情報は既に説明したとおりであるが、この例において価格(又は単価)は商品情報に含まれない。関税情報については既に説明したとおりであり、関税データベースから取得される。原産地証明は、その商品の原産地を証明する情報である。特定の輸出国又は商品について、原産地による関税の軽減又は免税が認められることがあるので、条件を満たす商品の輸出入には原産地証明が必要である。条件を満たさない商品については、原産地証明は省略されてもよい。輸出入規制・特記事項については既に説明した。輸送費は、その商品を輸出国から輸入国まで輸送するための費用を示す情報であり、輸出国及び輸入国の組ごとに設定される。仮に輸出入支援システム1の外で商品を輸送した場合、実際の輸送費は業者及び時期に応じて変動する。商品コードに含まれる輸送費はこれらの事情を勘案して決められる値であり、例えば、複数の提携輸送業者の輸送費の統計値(一例としては最高値)に相当する値である。輸送保険は、その商品の輸送に係る保険料を示す情報であり、輸出国及び輸入国の組ごとに設定される。 FIG. 7 is a diagram illustrating information included in the product code. In this example, the goods code includes goods information, customs duty information, place of origin, import / export restrictions / special notes, transportation costs, and transportation insurance. The product information has already been explained, but in this example, the price (or unit price) is not included in the product information. The tariff information has already been explained and is obtained from the tariff database. A certificate of origin is information that certifies the origin of the product. Since tariff reduction or tax exemption depending on the place of origin may be granted for a specific exporting country or goods, a certificate of origin is required to import or export goods that meet the conditions. Certificates of origin may be omitted for products that do not meet the conditions. Import / export restrictions and special notes have already been explained. The transportation cost is information indicating the cost for transporting the goods from the exporting country to the importing country, and is set for each group of the exporting country and the importing country. If goods are transported outside the import / export support system 1, the actual transportation cost will fluctuate depending on the trader and the time. The transportation cost included in the product code is a value determined in consideration of these circumstances, and is, for example, a value corresponding to a statistical value (for example, the highest value) of transportation costs of a plurality of affiliated carriers. Transportation insurance is information indicating insurance premiums related to the transportation of the product, and is set for each group of exporting country and importing country.
 なお、対応するデータがデータベースに記録されていない場合、必要なデータを新たに記録する必要がある。例えば、今までに誰も輸入したことの無い商品を輸入する場合、関税データベースにはその商品の関税率が記録されていない可能性がある。この場合、輸出入支援システム1は、ユーザに対し関税率の入力を要求する。ユーザは、税関に問い合わせをするなり法律を調べるなりして関税率を輸出入支援システム1に入力する。なお、輸出入支援システム1は、新たな情報を入力したユーザに対して特典(例えばポイント付与又はキャッシュバック)を与えてもよい。あるいは、輸出入支援システム1は各国税関のウェブサイトを定期的にクローリングして、自動的に関税率の情報を収集してもよい。関税率以外の情報についても同様である。 If the corresponding data is not recorded in the database, it is necessary to newly record the necessary data. For example, if you import a product that no one has ever imported, the tariff database may not record the tariff rate for that product. In this case, the import / export support system 1 requires the user to input the tariff rate. The user inputs the tariff rate into the import / export support system 1 by making an inquiry to the customs office or checking the law. In addition, the import / export support system 1 may give a privilege (for example, point grant or cash back) to a user who has input new information. Alternatively, the import / export support system 1 may periodically crawl the websites of the customs offices of each country to automatically collect tariff rate information. The same applies to information other than tariff rates.
 商品コードには、上記の情報に加えて(又は上記の情報の一部に代えて)、付加的な情報、例えば、売り手の個人情報、倉庫の識別情報、商品コードの有効期限、販売制限国の少なくとも一種が含まれてもよい。 In addition to the above information (or in lieu of some of the above information), the product code may include additional information, such as the seller's personal information, warehouse identification information, product code expiration date, sales restricted country. At least one of may be included.
 図8は、商品コードの生成処理、すなわちステップS152の詳細を例示するシーケンスチャートである。商品コードに含まれる情報は既に説明したとおりである。以下、商品コード生成処理の具体例を説明するが、商品情報に含まれる情報を取得する順序は下記において例示するものに限定されない。 FIG. 8 is a sequence chart illustrating the details of the product code generation process, that is, step S152. The information contained in the product code is as described above. Hereinafter, a specific example of the product code generation process will be described, but the order of acquiring the information included in the product information is not limited to those exemplified below.
 ステップS1521において、管理サーバ21は、対象商品の商品情報を取得する。この例において、管理サーバ21は、ステップS151において入力された商品情報を取得する。 In step S1521, the management server 21 acquires the product information of the target product. In this example, the management server 21 acquires the product information input in step S151.
 ステップS1522において、管理サーバ21は、対象商品の関税情報を取得する。まず、管理サーバ21は、対象商品の属性及び輸出国を特定する。ここで対象商品の輸出国を「対象輸出国」という。対象商品の属性は、商品情報を参照して特定される。ここで特定される属性は、少なくとも対象商品の名称を含む。この属性は、対象商品の原産地を含んでもよい。対象輸出国は、買い手の個人情報を参照して特定される。次に、管理サーバ21は、輸出入データベース31を参照し、対象商品と同じ商品の輸出入情報を抽出する。 In step S1522, the management server 21 acquires the tariff information of the target product. First, the management server 21 specifies the attributes of the target product and the exporting country. Here, the exporting country of the target product is referred to as the "target exporting country". The attributes of the target product are specified by referring to the product information. The attributes specified here include at least the name of the target product. This attribute may include the place of origin of the target product. The target exporting country is identified by referring to the buyer's personal information. Next, the management server 21 refers to the import / export database 31 and extracts the import / export information of the same product as the target product.
 図9は、関税データベース311に記録された関税情報を例示する図である。関税データベース311は、複数のレコードを含む。各レコードには、商品名、HSコード、輸出国及び輸入国の組み合わせ、輸入目的、関税率、及び適用税率が含まれる。適用税率とは、複数種類の税率のうち、その商品、輸出国、及び輸入国に適用される税率をいう。一例において、適用税率には、特恵税率、協定税率、暫定税率、及び基本税率がある。これら複数種類の税率には優先順位があり、原則として、特恵税率、協定税率、暫定税率、及び基本税率の順に適用される。各税率には、適用のための条件が定義されている。例えば、この図の最上段のレコードは、商品X(この商品のHSコードは記載のとおり)をインドから日本に個人消費目的で輸出入すると、関税率が3%(適用税率は協定税率)であることを示している。また、この図の中段付近のレコードは、商品Xを日本からインドに個人消費目的で輸出入すると、関税率が5%であることを示している。管理サーバ21は、これらのレコードの中から、対象商品と同じ商品の輸出入情報のうち、対象輸出国と同じ国を輸出国として含むレコードを抽出する。 FIG. 9 is a diagram illustrating customs information recorded in the customs database 311. The tariff database 311 contains a plurality of records. Each record contains the trade name, HS code, combination of exporting and importing countries, purpose of import, tariff rate, and applicable tax rate. The applicable tax rate is the tax rate applied to the goods, the exporting country, and the importing country among the multiple types of tax rates. In one example, applicable tax rates include preferential tax rates, agreement tax rates, provisional tax rates, and basic tax rates. These multiple types of tax rates have priorities and, in principle, are applied in the order of preferential tax rate, agreement tax rate, provisional tax rate, and basic tax rate. Conditions for application are defined for each tax rate. For example, in the record at the top of this figure, when product X (the HS code of this product is as shown) is imported and exported from India to Japan for personal consumption, the tariff rate is 3% (the applicable tax rate is the agreed tax rate). It shows that there is. The record near the middle of this figure shows that the tariff rate is 5% when goods X are imported and exported from Japan to India for personal consumption. From these records, the management server 21 extracts a record including the same country as the target exporting country as the exporting country from the import / export information of the same product as the target product.
 例えば、対象商品Xについて対象輸出国が日本であり、輸出国として米国、英国、及び中国、並びに輸入目的として個人消費、販売、及び個人別送品が輸出入データベースに記録されていた場合、管理サーバ21は、関税データベース311から以下の9種類の関税情報(複数の国の各々を輸出国とした場合の輸出入情報の一例)を抽出する。
 (i)    個人消費目的で日本から米国に輸出入。
 (ii)   販売目的で  日本から米国に輸出入。
 (iii)  個人別送品で 日本から米国に輸出入。
 (iv)   個人消費目的で日本から英国に輸出入。
 (v)    販売目的で  日本から英国に輸出入。
 (vi)   個人別送品で 日本から英国に輸出入。
 (vii)  個人消費目的で日本から中国に輸出入。
 (viii) 販売目的で  日本から中国に輸出入。
 (ix)   個人別送品で 日本から中国に輸出入。
一般に、輸出国の候補がmヵ国あり、輸入目的がn通りある場合、抽出される輸出入情報は全部でm×n通りである。これは、輸出国毎及び輸入目的毎に関税及び輸送費が設定されるためである。
For example, if the target exporting country for the target product X is Japan, the exporting countries are the United States, the United Kingdom, and China, and personal consumption, sales, and personal shipments for import purposes are recorded in the import / export database. 21 extracts the following nine types of tariff information (an example of import / export information when each of a plurality of countries is an export country) from the tariff database 311.
(I) Import / export from Japan to the United States for personal consumption.
(Ii) Import / export from Japan to the United States for sale.
(Iii) Import / export from Japan to the United States as individual shipments.
(Iv) Import / export from Japan to the United Kingdom for personal consumption.
(V) Import / export from Japan to the United Kingdom for sale.
(Vi) Import / export from Japan to the United Kingdom as individual shipments.
(Vii) Import / export from Japan to China for personal consumption.
(Viii) Import / export from Japan to China for sale.
(Ix) Import / export from Japan to China as individual shipments.
Generally, when there are m candidates for export countries and there are n import purposes, the total amount of import / export information extracted is m × n. This is because tariffs and transportation costs are set for each exporting country and each purpose of import.
 再び図8を参照する。ステップS1523において、管理サーバ21は、対象商品の原産地を示す情報を取得する。原産地を示す情報は、例えば、売り手であるユーザにより入力される。あるいは、原産地を示す情報は、対象商品の原産地が登録されたサーバ装置(図示略)から取得されてもよい。なお一般に、商品の原産地を証明する方法には、(a)輸出者や輸入者等が自ら作成した、輸入貨物が原産品である旨の申告書を提出する方法(自己申告制度)、及び(b)輸出国の権限ある機関が発給する原産地証明書による方法(第三者証明制度)が存在する。管理サーバ21は、これらの情報を作成者から直接、又は作成者以外の者から間接的に取得する。 Refer to FIG. 8 again. In step S1523, the management server 21 acquires information indicating the place of origin of the target product. Information indicating the place of origin is input, for example, by a user who is a seller. Alternatively, the information indicating the place of origin may be obtained from a server device (not shown) in which the place of origin of the target product is registered. Generally, as a method of certifying the origin of a product, (a) a method of submitting a declaration to the effect that the imported cargo is a product (self-report system) prepared by the exporter or importer, and (self-report system) b) There is a method (third-party certification system) based on a certificate of origin issued by an authorized agency of the exporting country. The management server 21 acquires such information directly from the creator or indirectly from a person other than the creator.
 ステップS1524において、管理サーバ21は、対象商品の輸出入規制・特記事項を取得する。この例において、管理サーバ21は、対象商品を対象輸出国から対象輸入国まで輸出入する際の輸出入規制・特記事項を、輸出入データベース31から取得する。 In step S1524, the management server 21 acquires the import / export restrictions / special notes of the target product. In this example, the management server 21 acquires import / export restrictions / special notes when importing / exporting the target product from the target exporting country to the target importing country from the import / export database 31.
 ステップS1525において、管理サーバ21は、対象商品の輸送費を取得する。この例において、管理サーバ21は、対象商品を対象輸出国から対象輸入国まで輸出入した場合の輸送費を、輸出入データベース31から取得する。 In step S1525, the management server 21 acquires the transportation cost of the target product. In this example, the management server 21 acquires the transportation cost when the target product is imported / exported from the target exporting country to the target importing country from the import / export database 31.
 ステップS1526において、管理サーバ21は、対象商品の輸送保険料を取得する。この例において、管理サーバ21は、対象商品を対象輸出国から対象輸入国まで輸出入した場合の輸送保険料を、輸出入データベース31から取得する。 In step S1526, the management server 21 acquires the transportation insurance premium for the target product. In this example, the management server 21 acquires the transportation insurance premium when the target product is imported / exported from the target exporting country to the target importing country from the import / export database 31.
 ステップS1527において、管理サーバ21は、ステップS1521~S1526において抽出された情報を用いて、商品コードを生成する。この例において、商品コードは、ステップS1521~S1526において抽出された情報を全て含む。これらの情報は、汎用のフォーマット、例えばテキスト形式で記述される。商品コードは、これらの情報を所定のアルゴリズムに従って符号化したものである。一例において、商品コードは画像コード、より詳細にはQRコード(登録商標)等の二次元コードである。画像コードは輸出入情報を可視コード化した画像データの一例である。商品コードは可視化されたものに限定されないが、後述するように商品コードをSNS等で配信するという使用方法が想定されるので、可視化されたコードであることが好ましい。 In step S1527, the management server 21 generates a product code using the information extracted in steps S1521 to S1526. In this example, the product code includes all the information extracted in steps S1521 to S1526. This information is described in a general format, such as text format. The product code is a code obtained by encoding this information according to a predetermined algorithm. In one example, the product code is an image code, more specifically a two-dimensional code such as a QR code (registered trademark). The image code is an example of image data in which import / export information is visually coded. The product code is not limited to the visualized one, but it is preferably a visualized code because it is assumed that the product code is distributed by SNS or the like as described later.
 図10A~Cは、商品コードを例示する図である。図10Aは、商品コードが汎用的なQRコード(登録商標)である例を示す。図10Bは、商品コードが商品の写真と組み合わせて用いられる例を示す。この例では、商品コードが中央に空白部を有する枠の形状を有し、その空白部に商品写真が埋め込まれている。図10Cは、商品コードがイラストと組み合わせて用いられる例を示す。この例では、商品コードが中央に空白部(空白部は矩形だけではなく、ハート型又は星形など種々の形状とすることが可能)を有し、その空白部に商品に関するイラストが埋め込まれている。図10B及び図10Cの例のように、写真又はイラストと画像コードとを組み合わせることにより、画像コード単体の例(図10A)と比較して他の商品に対する識別力を向上させることができる。 10A to 10C are diagrams illustrating product codes. FIG. 10A shows an example in which the product code is a general-purpose QR code (registered trademark). FIG. 10B shows an example in which the product code is used in combination with a photograph of the product. In this example, the product code has the shape of a frame having a blank portion in the center, and the product photo is embedded in the blank portion. FIG. 10C shows an example in which the product code is used in combination with the illustration. In this example, the product code has a blank part in the center (the blank part can have various shapes such as a heart shape or a star shape as well as a rectangle), and an illustration related to the product is embedded in the blank part. There is. By combining the photograph or illustration with the image code as in the examples of FIGS. 10B and 10C, the discriminating power for other products can be improved as compared with the example of the image code alone (FIG. 10A).
 再び図6を参照する。商品コードを生成すると、管理サーバ21は、生成した商品コードを売り手端末11に送信する(ステップS153)。また、管理サーバ21は、対象商品の登録要求を商品サーバ23に送信する(ステップS154)。この登録要求は、売り手端末11から管理サーバ21に送信された登録要求に含まれる商品情報の少なくとも一部を含む。この登録要求はさらに、ステップS152において生成された商品コードを含む。登録要求を受信すると、商品サーバ23は、対象商品の商品情報及び商品コードを商品データベースに追加する(ステップS155)。この例において、商品情報は商品データベース(商品サーバ23)に登録され、管理サーバ21は商品情報を保持しないが、管理サーバ21自身が商品情報を保持してもよい。 Refer to FIG. 6 again. When the product code is generated, the management server 21 transmits the generated product code to the seller terminal 11 (step S153). Further, the management server 21 transmits a registration request for the target product to the product server 23 (step S154). This registration request includes at least a part of the product information included in the registration request transmitted from the seller terminal 11 to the management server 21. The registration request further includes the product code generated in step S152. Upon receiving the registration request, the product server 23 adds the product information and the product code of the target product to the product database (step S155). In this example, the product information is registered in the product database (product server 23), and the management server 21 does not hold the product information, but the management server 21 itself may hold the product information.
2-3.買い手の登録
 買い手となるユーザには、事前に会員登録が求められる。買い手の会員登録は、売り手の会員登録(前述のステップS101)と同様に行われる。なお買い手としての会員登録の際には、個人情報として住所すなわち商品の配送先の入力が求められる。また、個人情報と併せて決済情報(例えばクレジットカード番号等、決済の際に用いられる情報)の入力が求められる。管理サーバ21は、入力された個人情報を用いて、買い手の個人コードを生成する。管理サーバ21は、買い手の個人情報及び個人コードをユーザデータベースに登録する。管理サーバ21は、生成された個人コードを買い手端末12に送信する。これらの処理のうち買い手端末12における処理は、例えば買い手プログラムにより実行される。
2-3. Buyer Registration Buyer users are required to register as members in advance. The buyer's membership registration is performed in the same manner as the seller's membership registration (step S101 described above). When registering as a buyer, you will be required to enter your address, that is, the delivery address of the product, as personal information. In addition, it is required to input payment information (for example, information used at the time of payment such as a credit card number) together with personal information. The management server 21 generates a buyer's personal code using the input personal information. The management server 21 registers the buyer's personal information and personal code in the user database. The management server 21 transmits the generated personal code to the buyer terminal 12. Of these processes, the process at the buyer terminal 12 is executed by, for example, the buyer program.
 なお、輸出入支援システム1においてユーザ登録する際、売り手と買い手との区別は無くてもよい。すなわち、輸出入支援システム1は、売り手としてしか輸出入支援システム1を利用しないユーザに対しても決済情報の登録を要求し、個人コードを発行してもよい。 When registering as a user in the import / export support system 1, it is not necessary to distinguish between the seller and the buyer. That is, the import / export support system 1 may request the user who uses the import / export support system 1 only as a seller to register the payment information and issue a personal code.
2-4.商品コードの配布
 商品コードを受信した売り手は、以降、その商品コードを使用することができる。商品コードの使用には、売り手による商品コードの配布、及び買い手による商品の注文(ステップS5)が含まれる。商品コードは、例えば、以下のいずれかの方法により使用される。
(1)インターネットを介した配布。
 (i)SNSを介した配布。
 (ii)ウェブサイトを介した配布。
 (iii)ダイレクトメッセージを介した配布。
(2)非インターネット媒体を介した配布。
 (iv)印刷媒体を介した配布。
 (v)テレビ放送を介した配布。
 (vi)コンピュータ読み取り可能な記録媒体を介した配布。
(3)実店舗での配布。
 (vii)実店舗における表示。
2-4. Distribution of product code The seller who receives the product code can use the product code thereafter. The use of the merchandise code includes distribution of the merchandise code by the seller and ordering of the merchandise by the buyer (step S5). The product code is used, for example, by any of the following methods.
(1) Distribution via the Internet.
(I) Distribution via SNS.
(Ii) Distribution via the website.
(Iii) Distribution via direct message.
(2) Distribution via non-Internet media.
(Iv) Distribution via print media.
(V) Distribution via television broadcasting.
(Vi) Distribution via computer-readable recording media.
(3) Distribution at physical stores.
(Vii) Display in a physical store.
2-5.商品の注文(又は売買契約の締結)
 図11は、商品の注文に関する処理を例示するシーケンスチャートである。ステップS201において、ユーザYの買い手端末12は、商品Pの商品コード(すなわち画像)を記憶する。商品コードの記憶は、買い手プログラムとは別のプログラム、例えば、SNSのクライアントプログラム又は買い手端末12のOSである。買い手端末12は、ユーザYの指示に応じて商品コードを記憶する。
2-5. Ordering goods (or concluding a sales contract)
FIG. 11 is a sequence chart illustrating processing related to ordering goods. In step S201, the buyer terminal 12 of the user Y stores the product code (that is, the image) of the product P. The storage of the product code is a program different from the buyer program, for example, the SNS client program or the OS of the buyer terminal 12. The buyer terminal 12 stores the product code in response to the instruction of the user Y.
 ステップS202において、買い手端末12は、買い手プログラムを起動する。買い手プログラムは、例えばユーザの指示に応じて起動される。ステップS203において、買い手プログラムが、商品コードを読み込む。ステップS204において、買い手プログラムは、対象商品の商品コードから各種の情報を抽出する。ステップS205において、買い手プログラムは、抽出した情報をユーザ(すなわち買い手)に提示し、さらに、売買契約の締結に用いられる情報の入力を促す画面を表示する。なお、買い手が複数の商品の購入を希望する場合は、ECサイト等で周知のショッピングカートの技術を用い、いったんカートに複数の商品を入れた後で、最終的に購入を指示するものであってもよい。 In step S202, the buyer terminal 12 activates the buyer program. The buyer program is launched, for example, in response to a user instruction. In step S203, the buyer program reads the product code. In step S204, the buyer program extracts various information from the product code of the target product. In step S205, the buyer program presents the extracted information to the user (that is, the buyer), and further displays a screen prompting the user (that is, the buyer) to input the information used for concluding the sales contract. If the buyer wishes to purchase multiple products, he / she uses the shopping cart technology well known on EC sites, etc., and once puts multiple products in the cart, he / she finally gives an instruction to purchase. You may.
 図12は、ステップS205において表示される画面を例示する図である。この画面は領域81、領域82、領域83、領域84、領域85、領域86、領域87、及び領域88を含む。領域81は、商品の画像(又は写真)を表示するための領域である。領域82は、商品の価格及び輸出国を表示するための領域である。商品の画像、価格、及び輸出国は、商品コードに含まれる商品情報により示される。領域83は、購入数量の入力を受け付けるUIオブジェクトを表示するための領域である。このUIオブジェクトは入力ボックスであり、ユーザが数値を入力する。購入数量は、ユーザ(すなわち買い手)により入力される。領域84は、輸入国表示するための領域である。輸入国は、買い手の個人情報(例えば住所)に基づいて買い手プログラムが自動的に決定する。領域85は、輸入目的の入力を受け付けるUIオブジェクトを表示するための領域である。この例において、このUIオブジェクトはプルダウンメニュー形式のオブジェクトであり、ユーザが項目を選択する。領域86は、商品の価格、購入数量、及び小計、さらに、関税、輸送費、及び保険料等の諸費用、並びにこれらの合計額を表示するための領域である。関税、輸送費、及び保険料等は、購入数量ぶんの金額が示される。これらの情報は、購入数量及び輸入国に応じて変動する。そのため、買い手プログラムは、領域83、領域84、及び領域85において入力された情報に応じて、対応する情報を商品コードから抽出する。領域87は、輸送予定を表示するための領域である。輸送予定には、便名、ETD(Estimated Time of Departure、出発予定時刻)、ETA(Estimated Time of Arrival, 到着予定時刻)、及び輸送スペースの番号(例えばHAWB(House Air Waybill))が含まれる。領域88は、商品の購入意思の表示(又は売買契約締結の指示)を受け付けるUIオブジェクトを表示するための領域である。この例において、領域88には「購入」ボタン及び「キャンセル」ボタンが表示される。「購入」ボタンが選択されると買い手プログラムは処理をステップS206に移行する。「キャンセル」ボタンが選択されると、買い手プログラムは別の画面(例えば、商品コードを選択するための画面)に移行する。 FIG. 12 is a diagram illustrating the screen displayed in step S205. This screen includes region 81, region 82, region 83, region 84, region 85, region 86, region 87, and region 88. The area 81 is an area for displaying an image (or a photograph) of a product. Area 82 is an area for displaying the price of goods and the country of export. The image, price, and exporting country of the product are indicated by the product information contained in the product code. The area 83 is an area for displaying the UI object that accepts the input of the purchase quantity. This UI object is an input box where the user enters a number. The purchase quantity is entered by the user (ie, the buyer). Area 84 is an area for displaying the importing country. The importing country is automatically determined by the buyer program based on the buyer's personal information (eg address). The area 85 is an area for displaying a UI object that accepts input for import purposes. In this example, this UI object is a pull-down menu type object in which the user selects an item. Area 86 is an area for displaying the price, purchase quantity, and subtotal of goods, various costs such as tariffs, transportation costs, and insurance premiums, and the total amount thereof. Customs duties, transportation costs, insurance premiums, etc. are shown in the amount of the purchased quantity. This information will vary depending on the quantity purchased and the country of import. Therefore, the buyer program extracts the corresponding information from the product code according to the information input in the area 83, the area 84, and the area 85. Area 87 is an area for displaying a transportation schedule. The transportation schedule includes the flight number, ETD (Estimated Time of Departure), ETA (Estimated Time of Arrival, estimated time of arrival), and the transportation space number (for example, HAWB (House Air Waybill)). The area 88 is an area for displaying a UI object that receives a manifestation of intention to purchase a product (or an instruction to conclude a sales contract). In this example, the "purchase" button and the "cancel" button are displayed in the area 88. When the "purchase" button is selected, the buyer program proceeds to step S206. When the "Cancel" button is selected, the buyer program moves to another screen (for example, a screen for selecting a product code).
 領域86に表示される輸送費について補足する。現実的には、輸送費は、梱包箱のサイズ、及び荷物を入れた状態での重さに依存する。輸出入支援システム1には、サイズの異なる複数の梱包箱が準備されている。例えば板チョコレートの商品Xを1個、収納するための最小サイズの梱包箱が箱B1であった場合、商品コードに含まれる輸送費は、箱B1に商品Xを1個、収納して輸送するという仮定の下に算出される費用を表す。商品Xを2個購入する場合において箱B1が商品Xを2個収納可能なサイズを有しているときは、箱B1に商品Xを2個収納して輸送するのが効率的である。しかし、商品コードには商品X1個を箱B1に収納して輸送する前提での輸送費を示す情報が含まれているところ、単純にこの情報が示す輸送費を2倍にすると実際のビジネスと整合しなくなるおそれがある。 Supplementary information about transportation costs displayed in area 86. In reality, shipping costs depend on the size of the box and the weight of the package. In the import / export support system 1, a plurality of packing boxes of different sizes are prepared. For example, if the minimum size packing box for storing one product X of chocolate bar is box B1, the transportation cost included in the product code is to store one product X in box B1 and transport it. Represents the cost calculated under the assumption. When two products X are purchased and the box B1 has a size capable of storing two products X, it is efficient to store and transport the two products X in the box B1. However, the product code contains information indicating the transportation cost on the assumption that one product X1 is stored in the box B1 and transported, but if the transportation cost indicated by this information is simply doubled, it will be an actual business. There is a risk of inconsistency.
 この問題の解決方法はいくつかある。1つの方法は、商品コードが示す輸送費を個数分足し合わせた金額をそのまま輸送費とするものである。別の方法は、商品コードに、輸送費と共に、その輸送費が適用される個数範囲を示す情報(例えば、「商品X5個まで輸送費は同じ」という情報)を含め、輸出入支援システム1はこの情報を基に輸送費を計算するものである。さらに別の方法は、AI又は機械学習等の技術を用いて、選択された全ての商品を収納する最小サイズの梱包箱を特定し、この梱包箱に全ての商品を収納すると仮定して輸送費を再計算するものである。輸出入支援システム1は、これらのうちいずれか、又は別の方法により、買い手に請求する輸送費を計算する。 There are several solutions to this problem. One method is to use the amount of the transportation cost indicated by the product code added by the number of pieces as the transportation cost as it is. Another method is to include in the product code, along with the shipping cost, information indicating the number range to which the shipping cost applies (for example, information that "the shipping cost is the same for up to 5 products x 5"), and the import / export support system 1 The transportation cost is calculated based on this information. Yet another method uses techniques such as AI or machine learning to identify the smallest packing box to hold all selected items and assume that all items will be stored in this box for shipping costs. Is to be recalculated. The import / export support system 1 calculates the transportation cost to be charged to the buyer by any one of these methods or another method.
 領域87に表示される輸送予定について補足する。便名等は、後述する輸送に係る処理(2-6節・図13)が行われるまで確定しないが、例えば、輸送契約サーバ24に対し仮予約(又は仮発注)をかけることにより、輸送便及びHAWBを暫定的に取得することができる。買い手プログラムは、これらの情報を用いて領域87の表示を行う。 Supplement the transportation schedule displayed in area 87. The flight number, etc. will not be determined until the processing related to transportation (Section 2-6, Fig. 13), which will be described later, is performed, but for example, by making a tentative reservation (or tentative order) to the transportation contract server 24, the flight number etc. And HAWB can be obtained provisionally. The buyer program uses this information to display the area 87.
 なお、買い手プログラムには、自動翻訳機能が実装されてもよい。買い手プログラムは、各種の情報を、買い手の指定言語(例えば買い手の母国語)に自動翻訳する。例えば、その商品の紹介記事(例えば新聞記事)や取扱説明書が商品の関連情報として提供され、買い手プログラムがこれをユーザに提示する場合に、自動翻訳機能を介して描いての母国語に翻訳する。また、費用に関して、買い手プログラムは、自動的に通貨の換算を行ってもよい。また、翻訳及び通貨の換算については、買い手プログラム以外のソフトウェア又は装置に実装されてもよい。 The buyer program may be equipped with an automatic translation function. The buyer program automatically translates various types of information into the buyer's designated language (for example, the buyer's native language). For example, when an introductory article (for example, a newspaper article) or instruction manual for the product is provided as related information on the product and the buyer program presents it to the user, it is drawn through the automatic translation function and translated into the native language. To do. Also, regarding costs, the buyer program may automatically convert currencies. In addition, translation and currency conversion may be implemented in software or equipment other than the buyer's program.
 再び図11を参照する。ステップS206において、買い手プログラムは、商品Pの購入指示を管理サーバ21に送信する。購入指示の送信先は、買い手プログラムにおいて規定されているか、又は商品コードに記録されている。この購入指示は、商品コード及び買い手の個人コードを含む。この購入指示は、商品Pの輸入指示であるということができる。 Refer to FIG. 11 again. In step S206, the buyer program transmits the purchase instruction of the product P to the management server 21. The destination of the purchase instruction is specified in the buyer program or recorded in the product code. This purchase instruction includes the product code and the buyer's personal code. It can be said that this purchase instruction is an import instruction for the product P.
 ステップS207において、管理サーバ21は受注処理を行う。受注処理には、(a)受注番号の生成、及び(b)個人コードと商品コードとの対応付け、が含まれる。受注番号とは、売買取引又は売買契約を一意に特定するための番号である。以下、受注番号で特定される売買取引を「対象取引」という。管理サーバ21は、所定のアルゴリズムに従って受注番号を生成する。また、管理サーバ21は、買い手の個人コードと対象商品の商品コードとを対応付ける。より具体的には、管理サーバ21は、対象商品の商品コード及び買い手の個人コードを内包した1つのデータセットを生成する。このデータセットの生成が売買契約の締結に相当する。管理サーバ21は、このデータセットと受注番号とを対応付けて取引データベースに書き込む。 In step S207, the management server 21 processes the order. The order processing includes (a) generation of an order number and (b) association between a personal code and a product code. The order number is a number for uniquely identifying a sales transaction or a sales contract. Hereinafter, the sales transaction specified by the order number is referred to as a "target transaction". The management server 21 generates an order number according to a predetermined algorithm. Further, the management server 21 associates the personal code of the buyer with the product code of the target product. More specifically, the management server 21 generates one data set including the product code of the target product and the personal code of the buyer. The generation of this data set corresponds to the conclusion of a sales contract. The management server 21 associates this data set with the order number and writes it in the transaction database.
 ステップS251において、管理サーバ21は決済サーバ22に対し決済要求を送信する。この決済要求は、買い手の決済情報、決済金額、及び受注番号を含む。決済要求を受信すると、決済サーバ22は、要求に従って決済処理を行う(ステップS252)。決済が承認された場合、決済サーバ22は、決済要求が承認された旨を管理サーバ21に通知する(ステップS253)。決済が承認された場合、決済サーバ22は、その旨を買い手端末12に通知する(ステップS254)。さらに、決済サーバ22は、商品が購入された旨(売買契約が成立した旨)を売り手端末11に通知する(ステップS255)。 In step S251, the management server 21 transmits a payment request to the payment server 22. This payment request includes the buyer's payment information, payment amount, and order number. Upon receiving the payment request, the payment server 22 performs the payment process according to the request (step S252). When the payment is approved, the payment server 22 notifies the management server 21 that the payment request has been approved (step S253). When the payment is approved, the payment server 22 notifies the buyer terminal 12 to that effect (step S254). Further, the payment server 22 notifies the seller terminal 11 that the product has been purchased (the sales contract has been established) (step S255).
 管理サーバ21は、買い手端末12が読み込んだ商品コードが真正なものであるか、商品サーバ23に問い合わせしてもよい。この問い合わせは、例えば、買い手端末12から出荷指示を受けた後で行われる。あるいは、買い手端末12が商品コードを読み込むと管理サーバ21に問い合わせを行い、管理サーバ21がこの問い合わせを商品サーバ23に転送してもよい。問い合わせを受けると、商品サーバ23は、問い合わせに含まれる商品コードを、商品データベースに記録されている商品コードと対比する。一致する商品コードがあれば、問い合わせされた商品コードは真正なものである。商品サーバ23は、問い合わせ元の買い手端末12に認証結果を送信する。認証に失敗した場合、買い手端末12は、エラー処理(例えばエラーメッセージの表示)を行う。認証に成功した場合、買い手端末12は処理を進める。 The management server 21 may inquire the product server 23 to see if the product code read by the buyer terminal 12 is genuine. This inquiry is made, for example, after receiving a shipping instruction from the buyer terminal 12. Alternatively, when the buyer terminal 12 reads the product code, the management server 21 may make an inquiry, and the management server 21 may transfer this inquiry to the product server 23. Upon receiving the inquiry, the product server 23 compares the product code included in the inquiry with the product code recorded in the product database. If there is a matching product code, the product code inquired is genuine. The product server 23 transmits the authentication result to the buyer terminal 12 of the inquiry source. If the authentication fails, the buyer terminal 12 performs error processing (for example, displaying an error message). If the authentication is successful, the buyer terminal 12 proceeds with the process.
2-6.商品の輸送
 図13は、商品の輸送に係る処理を例示するシーケンスチャートである。図11のフローにおいて商品の購入が指示されると(又は決済が承認されると)、管理サーバ21は、輸送に係る処理(契約含む)の開始を輸送契約サーバ24に対し指示する(ステップS401)。管理サーバ21から指示を受けると、輸送契約サーバ24は、商品及びその輸送手段を確保するための処理を行う(ステップS402)。この処理は、輸送契約に係る処理ということができる。
2-6. Commodity Transport FIG. 13 is a sequence chart illustrating processing related to the transport of commodities. When the purchase of the product is instructed (or the settlement is approved) in the flow of FIG. 11, the management server 21 instructs the transportation contract server 24 to start the processing (including the contract) related to the transportation (step S401). ). Upon receiving an instruction from the management server 21, the transportation contract server 24 performs a process for securing the goods and the transportation means thereof (step S402). This process can be said to be a process related to a transportation contract.
 図14は、ステップS402の詳細を例示する図である。ステップS4021において、輸送契約サーバ24は、倉庫サーバ25に対し在庫の割り当てを要求する。この要求は、対象商品の識別情報及び個数、並びに受注番号を含む。この要求を受信すると、倉庫サーバ25は、要求された商品の在庫を、対象取引に割り当てる(ステップS4022)。在庫の割り当てが完了すると、倉庫サーバ25は割り当てが完了した旨の通知を輸送契約サーバ24に送信する(ステップS4023)。 FIG. 14 is a diagram illustrating the details of step S402. In step S4021, the transportation contract server 24 requests the warehouse server 25 to allocate inventory. This request includes identification information and quantity of the target product, and an order number. Upon receiving this request, the warehouse server 25 allocates the requested inventory of goods to the target transaction (step S4022). When the inventory allocation is completed, the warehouse server 25 sends a notification to the transportation contract server 24 that the allocation is completed (step S4023).
 ステップS4024において、輸送契約サーバ24は、対象取引に対し輸送スペース(すなわち貨物の空きスペース)を割り当てる。本サービスの運営事業者又はその協力事業者は、本サービス用に輸送スペース、一例としてはコンテナ、カーゴ、又はパレットを確保する。この貨物スペースは所定の単位ブロック(例えば、1立方cm等、所定の大きさのスペース)に細分化され、各ブロックに対し、そのブロックを用いて輸送される商品が割り当てられる。単位ブロックは仮想的なものであってもよいし、壁等により実際に物理的に仕切られたものであってもよい。各ブロックに対する商品の割り当て状況は、輸送契約サーバ24において、データベースにより管理される。輸送契約サーバ24は、このデータベースにおいて、割り当てられた単位スペースのレコードに対象取引の受注番号を記録する。この処理は輸送契約の締結に相当する。 In step S4024, the transportation contract server 24 allocates transportation space (that is, empty space for cargo) to the target transaction. The operator of this service or its cooperating operator secures a transportation space, for example, a container, cargo, or pallet for this service. This cargo space is subdivided into predetermined unit blocks (for example, a space having a predetermined size such as 1 cubic cm), and goods to be transported using the blocks are assigned to each block. The unit block may be a virtual one, or may be actually physically partitioned by a wall or the like. The product allocation status for each block is managed by the database on the transportation contract server 24. In this database, the transportation contract server 24 records the order number of the target transaction in the record of the allocated unit space. This process corresponds to the conclusion of a transportation contract.
 再び図13を参照する。商品及びその輸送手段を確保すると、輸送契約サーバ24は、管理サーバ21に対し受領証、一例としてはHAWB(House Air Way Bill)を発行する(ステップS403)。管理サーバ21は、取引データベースを更新する(ステップS404)。具体的には、管理サーバ21は、取引データベースにおいて対象取引のレコードに受領証のデータを追加する。 Refer to FIG. 13 again. When the goods and the means of transportation thereof are secured, the transportation contract server 24 issues a receipt, for example, HAWB (House Air Way Bill) to the management server 21 (step S403). The management server 21 updates the transaction database (step S404). Specifically, the management server 21 adds the receipt data to the record of the target transaction in the transaction database.
 受領証を取引データベースに追加すると、管理サーバ21は、倉庫サーバ25に対し対象商品の出荷を指示する(ステップS405)。この指示は、対象取引の受注番号及び輸出入書類に記載すべき情報を含む。商品出荷の指示を受信すると、倉庫サーバ25は、この指示に基づき輸出入書類を自動生成する(ステップS406)。倉庫サーバ25は、生成した輸出入書類を印刷する(ステップS407)。輸出入書類には、その貨物を積載するコンテナ及びそのコンテナ内の単位スペースを特定する情報が併せて記載される。なお、輸出入書類を印刷する代わりに、輸出入書類の電子データを作業者等の関係者に配布してもよい。さらに、倉庫サーバ25は、倉庫の作業者に対し作業指示を出力する(ステップS408)。この作業指示は、梱包箱、商品、及び輸出入書類を識別する情報を含む。作業員は、この指示にしたがって倉庫内において商品及び梱包箱をピックアップし、梱包箱に商品を詰める。作業員はさらに、印刷された輸出入書類をピックアップし、商品が詰められた梱包箱にこの輸出入書類を添付する。作業員は、こうして整えられた貨物(すなわち梱包箱)をフォワーダーの指定倉庫に発送する。以下、フォワーダーは、貨物を目的地まで輸送する。なお、輸出入書類生成、倉庫内における商品及び商品箱のピックアップ、梱包、輸出情報の添付、及び発送の少なくとも一部を、ロボット、ドローン、及びAI等を活用して無人化してもよい。 When the receipt is added to the transaction database, the management server 21 instructs the warehouse server 25 to ship the target product (step S405). This instruction includes the order number of the target transaction and the information to be included in the import / export documents. Upon receiving the product shipping instruction, the warehouse server 25 automatically generates an import / export document based on this instruction (step S406). The warehouse server 25 prints the generated import / export document (step S407). The import / export document also includes information that identifies the container on which the cargo is loaded and the unit space within the container. Instead of printing the import / export documents, the electronic data of the import / export documents may be distributed to related parties such as workers. Further, the warehouse server 25 outputs a work instruction to the warehouse worker (step S408). This work order contains information that identifies the packaging box, goods, and import / export documents. According to this instruction, the worker picks up the goods and the packing box in the warehouse and packs the goods in the packing box. The worker also picks up the printed import / export documents and attaches them to the packing box filled with the goods. Workers ship the cargo (ie, packing boxes) thus prepared to the forwarder's designated warehouse. Hereinafter, the forwarder transports the cargo to the destination. At least a part of the generation of import / export documents, the pick-up of goods and goods boxes in the warehouse, the packing, the attachment of export information, and the shipment may be unmanned by utilizing robots, drones, AI, and the like.
 なお、商品が売り手の自宅等、輸出入支援システム1の提携倉庫業者が管理する倉庫以外の場所に保管されている場合、倉庫の作業員が商品を梱包箱に詰める代わりに、売り手が自ら商品を梱包箱に詰めてもよい。売り手による商品の梱包は、買い手からの注文がある前に行われてもよいし、注文の後で行われてもよい。注文の前に梱包する場合、梱包箱は、例えば売り手が商品を登録した際、輸出入支援システム1の運営事業者又は提携事業者から売り手の自宅に届けられる。売り手は自宅で商品を梱包し、これを倉庫に送る。梱包された商品を受け取った倉庫事業者は、この商品を在庫として倉庫サーバ25に登録する。 If the product is stored in a place other than the warehouse managed by the affiliated warehouse company of the import / export support system 1, such as the seller's home, the seller himself / herself instead of packing the product in the packing box by the warehouse worker. May be packed in a packing box. The seller packs the goods before the order from the buyer or after the order. When packing before ordering, the packing box is delivered to the seller's home from the operator or affiliated business operator of the import / export support system 1, for example, when the seller registers the product. The seller packs the goods at home and sends them to the warehouse. The warehouse operator who received the packed product registers the product as inventory in the warehouse server 25.
 注文を受けてから梱包する場合、梱包箱は、例えば管理サーバ21が注文を受けた際、輸出入支援システム1の運営事業者又は提携事業者から売り手の自宅に届けられる。梱包箱には、取引の受注番号が(例えばラベルにより)表示される。売り手は自宅で商品を梱包し、これを倉庫に送る。梱包された商品を受け取った倉庫事業者は、輸出入書類を自動生成し、これを貨物に添付してフォワーダーの指定倉庫に発送する。なお、この場合において、輸出入支援システム1の運営事業者又は提携事業者は、梱包箱と一緒に輸出入書類を売り手に送付してもよい。売り手は自宅で商品を梱包し、輸出入書類を添付してフォワーダーの指定倉庫に発送する。 When packing after receiving an order, for example, when the management server 21 receives an order, the packing box is delivered to the seller's home from the operator or affiliated business operator of the import / export support system 1. The packing box displays the order number of the transaction (eg by label). The seller packs the goods at home and sends them to the warehouse. The warehouse operator who receives the packed goods automatically generates import / export documents, attaches them to the cargo, and ships them to the forwarder's designated warehouse. In this case, the operator or affiliated business operator of the import / export support system 1 may send the import / export documents to the seller together with the packing box. The seller packs the goods at home, attaches the import / export documents, and ships them to the forwarder's designated warehouse.
 図15は、予備審査に係る処理を例示する図である。予備審査とは、貨物が輸入国(例えば日本)に到着する前又は輸入承認証等の輸入関連手続の終了前であっても、輸出入書類を税関に提出して、税関の審査・検査要否の事前通知を受けることができる制度をいう。対象取引に係る商品の輸入に関し予備審査を受ける場合、倉庫サーバ25は、また、生成した輸出入書類のデータをフォワーダー端末13に送信する(ステップS410)。フォワーダー端末13は、税関サーバ26に対し予備審査の請求を行う(ステップS411)。予備審査を受けるか否かは、買い手又はフォワーダーの作業者(人間)が判断してもよいし、フォワーダー端末13等のコンピュータ装置が所定のアルゴリズムに従って、又は機械学習等の技術を用いて、自動的に判断してもよい。税関サーバ26が予備審査の請求を受けると、税関職員は請求に従って予備審査を行う。税関職員は、審査の結果を税関サーバ26に入力する。税関サーバ26は、審査結果をフォワーダー端末13に送信する(ステップS412)。フォワーダー端末13は、審査結果を倉庫サーバ25に通知する(ステップS413)。倉庫サーバ25は、輸出入書類のデータをフォワーダー端末13に送信した後、予備審査の承認通知とは独立して、貨物を出荷するための処理を行う(ステップS414)。 FIG. 15 is a diagram illustrating processing related to the preliminary examination. Preliminary inspection means that even before the cargo arrives in the importing country (for example, Japan) or before the completion of import-related procedures such as import approval certificate, import / export documents must be submitted to customs for customs inspection and inspection. A system that allows you to receive advance notice of denial. When undergoing a preliminary examination regarding the import of the goods related to the target transaction, the warehouse server 25 also transmits the generated import / export document data to the forwarder terminal 13 (step S410). The forwarder terminal 13 requests the customs server 26 for a preliminary examination (step S411). Whether or not to undergo the preliminary examination may be determined by the buyer or the forwarder worker (human), and the computer device such as the forwarder terminal 13 automatically follows a predetermined algorithm or uses a technique such as machine learning. You may judge it. When the customs server 26 receives a request for preliminary examination, the customs officer performs the preliminary examination according to the request. The customs officer inputs the result of the examination into the customs server 26. The customs server 26 transmits the examination result to the forwarder terminal 13 (step S412). The forwarder terminal 13 notifies the warehouse server 25 of the examination result (step S413). After transmitting the data of the import / export documents to the forwarder terminal 13, the warehouse server 25 performs a process for shipping the cargo independently of the notification of approval of the preliminary examination (step S414).
 税関による輸入許可を取得すると、フォワーダーは、輸送が完了した旨を輸出入支援システム1に通知する。この通知は、受注番号等、取引を識別する情報を含む。この通知を受けると、輸出入支援システム1は、取引データベースからその取引のレコードを抽出し、必要な情報(関税率等)を輸出入データベースに登録する。この取引に用いられた情報に誤りがあった場合、誤りを通知された者が、情報を修正する。この誤りの修正に関する情報は、輸出入データベースに登録される。 Upon obtaining an import permit from customs, the forwarder notifies the import / export support system 1 that the transportation has been completed. This notification includes information that identifies the transaction, such as the order number. Upon receiving this notification, the import / export support system 1 extracts the record of the transaction from the transaction database and registers necessary information (tariff rate, etc.) in the import / export database. If the information used in this transaction is incorrect, the person notified of the error will correct the information. Information on correcting this error is registered in the import / export database.
 以上で説明したように、本実施形態によれば、商品の売り手及び買い手が輸出入の手続を自らが行わなくても、自動的に輸出入の手続が行われる。 As explained above, according to the present embodiment, the import / export procedure is automatically performed even if the seller and the buyer of the product do not perform the import / export procedure by themselves.
3.利用シーン
 以下、本実施形態の具体的な利用シーンをいくつか例示する。なお、以下で説明する利用シーンはあくまで例示であって、本発明はこれに限定されるものではない。
3. 3. Usage Scenes Below, some specific usage scenes of this embodiment will be illustrated. The usage scenes described below are merely examples, and the present invention is not limited thereto.
3-1.インターネットを介した商品コードの配布(又は拡散)
 図16は、商品コード配布の一例を示す図である。ここでは、売り手であるユーザUが、自らが販売する商品に関するメッセージをSNS上に投稿した場合の、SNSの画面例を示す。このメッセージは、不特定多数のユーザに公開されてもよいし、特定のユーザのみに公開されてもよい。この例では、ユーザUが、「新発売のチョコレート商品Pです。ガーナ産のカカオのみを使用しており、保存料・着色料等は一切使用しておりません。」というメッセージと共に、商品コード(すなわち画像)を投稿している。ユーザUの投稿を読んで商品Pの購入を決めたユーザY(すなわち買い手)は、自身が使用するスマートフォン(すなわち買い手端末12)において買い手プログラムを起動し、商品コードを読み取る。以下、ユーザYは、図11及び図13で説明した手順に従って商品を注文する。
3-1. Distribution (or diffusion) of product codes via the Internet
FIG. 16 is a diagram showing an example of product code distribution. Here, an example of an SNS screen when a user U, who is a seller, posts a message about a product he / she sells on the SNS is shown. This message may be open to an unspecified number of users, or may be open only to a specific user. In this example, user U has a product code with the message, "This is a newly released chocolate product P. We use only Ghanaian cacao and no preservatives or colorings." You are posting (ie an image). The user Y (that is, the buyer) who decides to purchase the product P after reading the post of the user U activates the buyer program on the smartphone (that is, the buyer terminal 12) that he / she uses and reads the product code. Hereinafter, the user Y orders the product according to the procedure described with reference to FIGS. 11 and 13.
 別の例において、商品コードは、ウェブサイトを介して配布される。このウェブサイトは、売り手であるユーザ個人のウェブサイト(例えばブログ)であってもよいし、複数の売り手の商品を集めたウェブサイト(例えばECサイト)であってもよい。これらのウェブサイトを見たユーザは、買い手プログラムにおいて商品コードを読み込ませることによりこの商品を購入することができる。 In another example, the product code is distributed via the website. This website may be a website of an individual user who is a seller (for example, a blog), or a website (for example, an EC site) that collects products of a plurality of sellers. Users who view these websites can purchase this product by having the product code read in the buyer program.
 さらに別の例において、商品コードは、SNSのダイレクトメッセージ又は電子メールメッセージを介して特定のユーザに配布される。これらのメッセージを見たユーザは、買い手プログラムにおいて商品コードを読み込ませることによりこの商品を購入することができる。上記いずれの方法においても、輸出入に必要な書類は、輸出入支援システム1により自動的に生成され、輸出入手続きが自動的に進行する。 In yet another example, the product code is distributed to specific users via SNS direct messages or email messages. The user who sees these messages can purchase this product by reading the product code in the buyer program. In any of the above methods, the documents required for import / export are automatically generated by the import / export support system 1, and the import / export procedure automatically proceeds.
 さらに別の例において、商品コードはECサイトにおいて配布(又は表示)される。ECサイトは、例えば、複数の商品に検索用のインデックスを付与し、ユーザからの検索要求に応じて抽出された商品の情報を表示する。ここで、商品コードに含まれる情報の少なくとも一部が、検索用のインデックスとして用いられてもよい。また、商品はキーワード検索されてもよい。例えば、輸出国が異なる複数の出品者(すなわち売り手)から出品された商品Xが抽出された場合に、これらの(売り手が異なる)商品Xが、例えば輸送費及び関税の安い順にソートされて表示されてもよい。また、このECサイトは、商品、売り手、関税率、及び輸送費の少なくとも1つについて、口コミ又は評価(スコア)の入力を受け付けてもよい。この評価は、輸出入支援システム1に送信され、ユーザデータベース等に記録されてもよい。この口コミ又は評価は、クライアントからの要求に応じて提供されてもよい。 In yet another example, the product code is distributed (or displayed) on the EC site. The EC site, for example, assigns a search index to a plurality of products and displays information on the products extracted in response to a search request from a user. Here, at least a part of the information included in the product code may be used as an index for searching. In addition, the product may be searched by keyword. For example, when products X exhibited by a plurality of sellers (that is, sellers) in different exporting countries are extracted, these products X (with different sellers) are sorted and displayed in ascending order of transportation cost and tariff, for example. May be done. In addition, this EC site may accept input of word-of-mouth or evaluation (score) for at least one of goods, sellers, tariff rates, and transportation costs. This evaluation may be transmitted to the import / export support system 1 and recorded in a user database or the like. This review or rating may be provided upon request from the client.
3-2.非インターネット媒体を介した商品コードの配布
 商品コードは、非インターネット媒体を介して配布することができる。非インターネット媒体には、印刷媒体(例えば、新聞、雑誌、本、又はチラシ)、テレビ放送、及びコンピュータ読み取り可能な記録媒体(RFID等の無線タグ、CD-ROM、DVD-ROM、又はフラッシュメモリ)が含まれる。例えば、売り手、売り手から委託を受けた者、又は売り手の許可を得た者が、雑誌に商品の紹介記事を掲載する。この紹介記事には、商品コードが記載されている。この記事を読んで商品の購入を決めたユーザ(すなわち買い手)は、自身が使用するスマートフォン(すなわち買い手端末12)において買い手プログラムを起動し、商品コードを読み取る。以下、このユーザは、図11及び図13で説明した手順に従って商品を注文する。
3-2. Distribution of product codes via non-internet media Product codes can be distributed via non-internet media. Non-Internet media include print media (eg, newspapers, magazines, books, or leaflets), television broadcasts, and computer-readable recording media (wireless tags such as RFID, CD-ROM, DVD-ROM, or flash memory). Is included. For example, a seller, a person entrusted by the seller, or a person with the permission of the seller publishes an article introducing the product in a magazine. The product code is included in this introductory article. A user (that is, a buyer) who decides to purchase a product after reading this article activates a buyer program on his / her smartphone (that is, a buyer terminal 12) and reads the product code. Hereinafter, this user orders a product according to the procedure described with reference to FIGS. 11 and 13.
3-3.実店舗における表示
 商品コードは、実店舗において表示されてもよい。これは、外国(又は居住国以外の他国)に渡航をする渡航者が、現地の実店舗において購入した商品を別送品(Unaccompanied Baggage)として居住国に送付する場合に特に有効である。ここでは、以下の状況を想定する。店舗Sは、A国において輸出入支援システム1と提携する土産物店である。店舗Sには、商品の実物、見本、試供品、又は試食品等、店舗Sで取り扱いのある商品と共に、その商品の商品コードが記載されたカードが置かれている。買い手となるユーザUは、A国に渡航する前に、輸出入支援システム1において別送品を送るための梱包箱及びその輸送スペースを予約している。輸出入支援システム1は、この予約を特定する情報(例えば予約番号又はHAWB)を発行し、ユーザUのユーザ端末(買い手端末12)に通知する。
3-3. Display in the physical store The product code may be displayed in the physical store. This is particularly effective when a traveler traveling to a foreign country (or a country other than the country of residence) sends the goods purchased at the local physical store as a separate shipment (Unaccompanied Baggage) to the country of residence. Here, the following situations are assumed. Store S is a souvenir store affiliated with the import / export support system 1 in Country A. In the store S, a card on which the product code of the product is written is placed together with the products handled in the store S such as the actual product, a sample, a free sample, or a sample food. The user U, who is the buyer, reserves the packing box and its transportation space for sending the separately shipped goods in the import / export support system 1 before traveling to the country A. The import / export support system 1 issues information (for example, a reservation number or HAWB) that identifies this reservation, and notifies the user terminal (buyer terminal 12) of the user U.
 ユーザUは、店舗S内において実物、見本、試供品、又は試食品を手に取ったり、又は食べたりして、購入する商品を選択する。ユーザUは、選択した商品のカードを手に取りレジに持っていく。店舗Sのレジには、輸出入支援システムの買い手プログラムがインストールされたコンピュータ装置(店舗端末の一例)が置かれている。店舗Sの店員は、このコンピュータ装置を使って、まず予約番号の入力を受け付ける。買い手プログラムは、この予約番号から梱包箱及び買い手を特定する。店員は次に、このコンピュータ装置を使って、ユーザUが持ってきたカードから対象商品の商品コードを読み取る。買い手プログラムは、特定された梱包箱に対象商品が収まるか判断する。対象商品が複数ある場合、買い手プログラムは、複数の対象商品のすべてが梱包箱に収まるか判断する。この判断は、対象商品のサイズ及び梱包箱のサイズを示す情報を用いて行われる。この判断は所定のアルゴリズムに従って行われてもよいし、いわゆるAI技術が用いられてもよい。対象商品が梱包箱に収まらないと判断された場合、ユーザにその旨を警告する。なお、レジのコンピュータ装置における商品コードの読み込み等の処理は、図11のステップS203~S205に相当する処理である。その意味において、レジのコンピュータ装置は買い手端末12として機能するといえる。 User U selects a product to purchase by picking up or eating a real product, a sample, a free sample, or a sample food in the store S. User U picks up the card of the selected product and brings it to the cash register. At the cash register of the store S, a computer device (an example of a store terminal) in which the buyer program of the import / export support system is installed is placed. The clerk of the store S first accepts the input of the reservation number using this computer device. The buyer program identifies the packing box and the buyer from this reservation number. The clerk then uses this computer device to read the product code of the target product from the card brought by the user U. The buyer program determines if the target product fits in the identified box. If there are multiple target products, the buyer program determines whether all of the multiple target products fit in the packing box. This judgment is made using information indicating the size of the target product and the size of the packing box. This determination may be made according to a predetermined algorithm, or so-called AI technology may be used. If it is determined that the target product does not fit in the packing box, the user is warned to that effect. The process of reading the product code in the computer device of the cash register is a process corresponding to steps S203 to S205 of FIG. In that sense, it can be said that the cashier's computer device functions as the buyer terminal 12.
 すべての対象商品の商品コードを読み終えると、店員はレジのコンピュータ装置から購入指示を入力する。このコンピュータ装置は、管理サーバ21に対し購入指示を送信する。以下、図11のステップS207以降の処理が行われる。なお、この例において、決済処理は、輸出入支援システム1上で(決済サーバ22により)行われてもよいし、このシステム外で(例えば現金又はクレジットカードを用いて)行われてもよい。いずれの場合も、商品代金に加え、関税及び輸送量等の諸費用を含んだ費用が決済される。特にこの例において、輸出入支援システム1は、決済方法としていわゆるQRコード(登録商標)決済等のコード決済を採用してもよい。この例においては、商品コードを読み込んだ後で決済用のコードを読み込めばよいので、すなわち、商品コードと同じ手段で決済用のコードを読み込めるので、システム構成上の相性が良い。システム外で決済が行われた場合、輸出入支援システム1に対し決済が完了した旨の情報を店員が入力する。決済が完了すると、ステップS255及び図13以降の処理が行われ、商品が出荷される。 After reading the product code of all the target products, the clerk inputs the purchase instruction from the computer device of the cash register. This computer device transmits a purchase instruction to the management server 21. Hereinafter, the processes after step S207 in FIG. 11 are performed. In this example, the payment process may be performed on the import / export support system 1 (by the payment server 22) or outside this system (for example, by using cash or a credit card). In either case, in addition to the product price, costs including various costs such as customs duties and transportation volume are settled. In particular, in this example, the import / export support system 1 may adopt code payment such as so-called QR code (registered trademark) payment as the payment method. In this example, since the payment code may be read after the product code is read, that is, the payment code can be read by the same means as the product code, which is compatible with the system configuration. When the payment is made outside the system, the clerk inputs the information that the payment is completed to the import / export support system 1. When the settlement is completed, the processes of step S255 and FIG. 13 and subsequent steps are performed, and the product is shipped.
 この例において、ユーザUはカードをレジに持って行く代わりに、商品そのものをレジに持って行ってもよい。店員は、レジのコンピュータ装置で商品のバーコードを読み取る前に又は読み取った後で、その商品をその場で購入するのか、又は別送品として輸送するのか客(ユーザU)に尋ねる。店員は、客の回答に従っていずれかをレジのコンピュータ装置に入力する。別送品として輸送する場合は、レジのコンピュータ装置は、管理サーバ21に購入指示を送信する。 In this example, the user U may take the product itself to the cash register instead of taking the card to the cash register. The clerk asks the customer (user U) whether to purchase the product on the spot or transport it as a separate shipment before or after reading the barcode of the product with the computer device of the cash register. The clerk inputs one to the cashier's computer device according to the customer's answer. When transporting as a separate item, the cashier's computer device transmits a purchase instruction to the management server 21.
 また、この例において、店舗に設置されたコンピュータ装置ではなく、ユーザUが所持するコンピュータ装置(例えばスマートフォン等の携帯端末)を買い手端末12として用いてもよい。この場合、ユーザは、カードをレジに持っていく必要はなく、買い手プログラムがインストールされた自身のスマートフォンで商品コードを読み取る。梱包箱は事前に予約している点は既に説明したとおりである。すべての対象商品の商品コードを読み終えると、ユーザUは自身のスマートフォンから購入指示を入力する。 Further, in this example, a computer device (for example, a mobile terminal such as a smartphone) owned by the user U may be used as the buyer terminal 12 instead of the computer device installed in the store. In this case, the user does not need to bring the card to the cashier and reads the product code with his / her smartphone on which the buyer program is installed. As already explained, the packing box is reserved in advance. After reading the product codes of all the target products, the user U inputs a purchase instruction from his / her smartphone.
 この例において、店舗に設置されたコンピュータ装置は、商品コードを読み取る代わりに、商品のパッケージに印刷されているバーコードを読み取ってもよい。このコンピュータ装置は、読み取ったバーコードから商品を特定する。このコンピュータ装置は、特定された商品の識別子に、その店舗(又はその運営事業者)の識別子を売り手の識別子として付加し、対応する商品コードを送信するよう、管理サーバ21に要求する。管理サーバ21は、要求された商品コードを要求元のコンピュータ装置に送信する。ここでさらに、店舗に設置されたコンピュータ装置ではなく、ユーザUが所持するコンピュータ装置が、商品のパッケージに印刷されているバーコードを読み取ってもよい。この場合、ユーザUが所持するコンピュータ装置は、このバーコードとは別途、売り手を特定する情報を取得する。売り手を特定する情報は、例えば、レジ横に提示された二次元バーコードである。あるいは、売り手を特定する情報は、ユーザUが所持するコンピュータ装置の位置情報であってもよい。さらにあるいは、売り手を特定する情報は、この店舗において提供される公衆無線LANのアクセスポイントのSSID(Service Set IDentifier)であってもよい。 In this example, the computer device installed in the store may read the barcode printed on the product package instead of reading the product code. This computer device identifies the product from the read barcode. This computer device adds the identifier of the store (or its operator) to the identifier of the specified product as the identifier of the seller, and requests the management server 21 to transmit the corresponding product code. The management server 21 transmits the requested product code to the requesting computer device. Here, further, the computer device owned by the user U may read the barcode printed on the package of the product instead of the computer device installed in the store. In this case, the computer device possessed by the user U acquires information that identifies the seller separately from this barcode. The information that identifies the seller is, for example, a two-dimensional bar code presented next to the cash register. Alternatively, the information that identifies the seller may be the location information of the computer device possessed by the user U. Further, the information that identifies the seller may be the SSID (Service Set IDentifier) of the access point of the public wireless LAN provided at this store.
3-4.商品へ無線装置の取り付け
 この例において、商品コードは可視コードではなく、データとして無線タグに記録(又は出力)される。この無線タグは商品、梱包箱、輸出入書類、又は輸送送状に貼り付けられる。無線タグの読み取り装置を、例えばコンテナの入口に設置することにより、そのコンテナに積載されている貨物の商品コードを記録することができる。そのコンテナを運送する航空機又は船舶の運行状況(又は位置情報)とコンテナ及び貨物の対応関係とを照合することにより、その貨物の所在を知ることができる。例えば、ユーザ(例えば買い手)がある商品、例えば特定のブランドの板チョコレートの取引状況が知りたいという状況において、輸出入支援システム1にその商品の識別情報を検索キーとして入力すると、輸出入支援システム1は、世界中におけるその商品の所在をリアルタイムで出力することができる。この情報から、ユーザはその商品の流通量を知ることができ、その商品の人気を確認することができる。なおこの例において用いられる無線装置は、パッシブな装置(無線タグ)に限られず、電波を発信するアクティブな無線装置であってもよい。
3-4. Attaching the wireless device to the product In this example, the product code is recorded (or output) on the wireless tag as data, not as a visible code. This wireless tag is affixed to goods, packaging boxes, import / export documents, or invoices. By installing a wireless tag reader, for example, at the entrance of a container, it is possible to record the product code of the cargo loaded in the container. The location of the cargo can be known by collating the operating status (or location information) of the aircraft or ship carrying the container with the correspondence between the container and the cargo. For example, in a situation where a user (for example, a buyer) wants to know the transaction status of a certain product, for example, a plate chocolate of a specific brand, if the identification information of the product is input to the import / export support system 1 as a search key, the import / export support system 1 can output the location of the product in real time all over the world. From this information, the user can know the distribution amount of the product and can confirm the popularity of the product. The wireless device used in this example is not limited to a passive device (wireless tag), and may be an active wireless device that emits radio waves.
 さらにこの例において、輸出入支援システム1の運営事業者、倉庫事業者、又はフォワーダーは、買い手が決まっていない商品を貨物としてコンテナに積載することもできる。この場合、買い手は、コンテナに積載された、買い手が決まっていない商品を、輸出入支援システム1において発注することができる。既にコンテナに積載されて移動中の商品に対して発注をかけることができるので、買い手は納期の短縮という恩恵を受けることができる。 Furthermore, in this example, the operator, warehouse operator, or forwarder of the import / export support system 1 can also load the goods for which the buyer has not been determined into the container as cargo. In this case, the buyer can place an order for the goods loaded in the container and for which the buyer has not been determined in the import / export support system 1. Buyers can benefit from faster delivery because they can place orders for goods that are already in the container and are in motion.
 なお、輸出入支援システム1が輸送中の貨物の位置を把握することに関しては、必ずしも無線タグを用いる必要はなく、梱包箱の外側又は輸出入書類に可視コードである商品コードを印刷し、これをコンピュータ装置で読み取ることにより、コンテナと貨物との対応付けをすることができる。 In addition, it is not always necessary to use a wireless tag for the import / export support system 1 to grasp the position of the cargo being transported, and a product code which is a visible code is printed on the outside of the packing box or on the import / export document. Can be associated with the container and the cargo by reading the above with a computer device.
4.変形例
 本発明は上述の実施形態に限定されるものではなく、種々の変形実施が可能である。以下、変形例をいくつか説明する。以下の変形例のうち2つ以上のものが組み合わせて用いられてもよい。
4. Modifications The present invention is not limited to the above-described embodiment, and various modifications can be performed. Hereinafter, some modification examples will be described. Two or more of the following modifications may be used in combination.
 実施形態において、輸出入支援システム1が生成した商品コードが用いられる例を説明したが、輸出入支援システム1は商品コードを生成しなくてもよい。この場合、管理サーバ21は、例えばカートに商品が入ったことを契機として、又は商品の購入が指示されたことを契機として、その商品に対して図8のフローに相当する処理を行い、必要な情報を収集してもよい。 In the embodiment, the example in which the product code generated by the import / export support system 1 is used has been described, but the import / export support system 1 does not have to generate the product code. In this case, the management server 21 is required to perform a process corresponding to the flow of FIG. 8 on the product, for example, when the product is placed in the cart or when the purchase of the product is instructed. Information may be collected.
 複数の商品を購入する場合、又は上記のとおり商品コードを用いない場合において、輸送に用いられる梱包箱は例えば以下のように特定される。まず、輸送契約サーバ24が、梱包箱DB32に対して問い合わせを行う。この問い合わせには、注文した商品のサイズ及び数量が含まれる。商品のサイズは、縦、横、及び高さそれぞれの長さで表される。あるいは、商品のサイズは体積で表されてもよい。問い合わせを受けると、梱包箱DB32は、その問い合わせに含まれるサイズ及び個数の商品を収納することができる梱包箱を特定する。このとき梱包箱DB32は、指定された商品を収納することができる梱包箱を、あらかじめ決められたアルゴリズムにより特定してもよいし、AI技術等を用いて特定してもよい。梱包箱DB32は、特定した梱包箱の識別情報を、輸送契約サーバ24に送信する。なお、梱包箱DB32は、梱包箱を選択する際、商品のサイズだけではなく、重量を考慮してもよい。例えば、各梱包箱に対し定型料金に収まる重量範囲(又は上限値)が設定される、梱包箱DB32は、注文した複数の商品の総重量がこの重量範囲に収まるか判断する。注文した複数の商品の総重量がこの重量範囲を超える場合、梱包箱DB32は、より大きい梱包箱を選択する。 When purchasing multiple products, or when the product code is not used as described above, the packing box used for transportation is specified as follows, for example. First, the transportation contract server 24 makes an inquiry to the packing box DB 32. This inquiry includes the size and quantity of the ordered items. The size of the product is represented by the length, width, and height. Alternatively, the size of the goods may be expressed in volume. Upon receiving the inquiry, the packing box DB 32 identifies a packing box capable of storing the size and number of products included in the inquiry. At this time, the packing box DB 32 may specify a packing box capable of storing the designated product by a predetermined algorithm, or may be specified by using AI technology or the like. The packing box DB 32 transmits the identification information of the specified packing box to the transportation contract server 24. When selecting a packing box, the packing box DB 32 may consider not only the size of the product but also the weight. For example, the packing box DB 32, in which a weight range (or an upper limit value) within a fixed charge is set for each packing box, determines whether the total weight of a plurality of ordered products falls within this weight range. If the total weight of the ordered plurality of goods exceeds this weight range, the packing box DB 32 selects a larger packing box.
 輸出入支援システム1のシステム構成は実施形態において例示したものに限定されない。例えば、実施形態においては別のサーバに実装された機能を、単一のサーバに実装してもよい。一例において、管理サーバ21、商品サーバ23、輸送契約サーバ24、輸出入DB31、梱包箱DB32の2つ以上が単一の装置に実装されてもよい。例えば、これらの機能を実装した単一のサーバが、ECサイト又は実店舗のサーバと連携し、輸出入履歴から得られる関税情報をそのECサイトのサーバに提供してもよい。あるいは、実施形態において単一のサーバに実装された機能を、複数のサーバに分けて実装してもよい。 The system configuration of the import / export support system 1 is not limited to that illustrated in the embodiment. For example, in the embodiment, a function implemented in another server may be implemented in a single server. In one example, two or more of the management server 21, the product server 23, the transportation contract server 24, the import / export DB 31, and the packing box DB 32 may be mounted on a single device. For example, a single server that implements these functions may cooperate with the server of the EC site or the actual store and provide the tariff information obtained from the import / export history to the server of the EC site. Alternatively, the functions implemented on a single server in the embodiment may be implemented separately on a plurality of servers.
 輸出入支援システム1に関与する事業者は実施形態において例示したものに限定されない。例えば、フォワーダー又は税関の業務を、AI、ドローン、及びロボット等を活用して無人化してもよい。 The business operators involved in the import / export support system 1 are not limited to those illustrated in the embodiment. For example, forwarder or customs operations may be unmanned by utilizing AI, drones, robots, and the like.
 売り手プログラム、買い手プログラム、及び管理サーバプログラム等のソフトウェアは、CD-ROM等のコンピュータ読み取り可能な非一時的な記録媒体に記録された状態で提供されてもよい。 Software such as the seller program, the buyer program, and the management server program may be provided in a state of being recorded on a computer-readable non-temporary recording medium such as a CD-ROM.

Claims (11)

  1.  輸出国から輸出される商品の登録を受け付ける受け付け手段と、
     前記登録が受け付けられた商品に関し、輸出入の履歴を記録したデータベースにおいて当該商品と同一の商品が前記輸出国から輸入国へ輸出入された履歴を参照し、当該履歴から当該商品を輸出入する際に用いられる輸出入情報を抽出する抽出手段と、
     前記抽出された前記輸出入情報をデータ化するデータ化手段と、
     前記データ化された前記輸出入情報を出力する出力手段と
     を有する輸出入支援システム。
    Accepting means for accepting registration of products exported from exporting countries,
    Regarding the product for which the registration has been accepted, the history of import / export of the same product from the exporting country to the importing country is referred to in the database that records the import / export history, and the product is imported / exported from the history. Extraction means for extracting import / export information used in the case,
    A data conversion means for converting the extracted import / export information into data, and
    An import / export support system having an output means for outputting the dataized import / export information.
  2.  前記データ化手段は、前記輸出入情報を可視コード化した画像データを生成する
     請求項1に記載の輸出入支援システム。
    The import / export support system according to claim 1, wherein the data conversion means generates image data in which the import / export information is visually coded.
  3.  前記出力手段は、前記輸出入情報を無線装置に出力する
     請求項1に記載の輸出入支援システム。
    The import / export support system according to claim 1, wherein the output means outputs the import / export information to a wireless device.
  4.  前記抽出手段は、前記データベースから複数の国の各々を輸出国とした場合の前記輸出入情報を抽出し、
     前記データ化手段は、前記複数の国の各々を輸出国とする前記輸出入情報を全て含むデータを生成する
     請求項1乃至3のいずれか一項に記載の輸出入支援システム。
    The extraction means extracts the import / export information from the database when each of a plurality of countries is an export country.
    The import / export support system according to any one of claims 1 to 3, wherein the data conversion means generates data including all the import / export information in which each of the plurality of countries is an export country.
  5.  前記抽出手段は、前記データベースから複数の輸入目的の各々について前記輸出入情報を抽出し、
     前記データ化手段は、前記複数の輸入目的の各々を輸入目的とする前記輸出入情報を全て含むデータを生成する
     請求項1乃至4のいずれか一項に記載の輸出入支援システム。
    The extraction means extracts the import / export information from the database for each of the plurality of import purposes.
    The import / export support system according to any one of claims 1 to 4, wherein the data conversion means generates data including all the import / export information for each of the plurality of import purposes.
  6.  前記受け付け手段は、前記商品の輸入者から特定の輸入国及び特定の輸入目的を含む輸入指示を受け付け、
     前記輸入指示に応じて、前記商品を前記特定の輸入国に輸入するための輸出入書類のデータを生成する生成手段を有する
     請求項1乃至5のいずれか一項に記載の輸出入支援システム。
    The receiving means receives an import instruction including a specific importing country and a specific import purpose from the importer of the goods.
    The import / export support system according to any one of claims 1 to 5, which has a generating means for generating data of import / export documents for importing the goods into the specific importing country in response to the import instruction.
  7.  前記輸出入書類のデータを、前記特定の輸入国における所定の事業者の端末に送信する
     請求項6に記載の輸出入支援システム。
    The import / export support system according to claim 6, wherein the data of the import / export document is transmitted to the terminal of a predetermined business operator in the specific importing country.
  8.  前記輸出国から前記輸入国へ送られる貨物の空きスペースに関する情報を取得する取得手段と、
     前記輸入指示により指定される前記商品の輸入に関し、前記取得手段により取得された情報を用いて前記空きスペースを割り当てる割り当て手段と
     を有する請求項6又は7に記載の輸出入支援システム。
    An acquisition means for acquiring information on the empty space of cargo sent from the exporting country to the importing country,
    The import / export support system according to claim 6 or 7, further comprising an allocation means for allocating the empty space using the information acquired by the acquisition means regarding the import of the goods designated by the import instruction.
  9.  前記輸出国から前記輸入国へ送られる貨物の空きスペースに関する情報を取得する取得手段と、
     前記空きスペースを予約する予約手段と
     を有する請求項1乃至7のいずれか一項に記載の輸出入支援システム。
    An acquisition means for acquiring information on the vacant space of cargo sent from the exporting country to the importing country,
    The import / export support system according to any one of claims 1 to 7, which has a reservation means for reserving the vacant space.
  10.  前記受け付け手段は、居住国から他国に渡航中の渡航者に関し、当該他国に存在する実店舗に設置された店舗端末又は当該実店舗を訪れた当該渡航者が利用する携帯端末から、当該実店舗において取り扱いのある複数の商品から選択された一の商品の購入指示を受け付け、
     前記生成手段は、前記一の商品を前記他国から輸出し前記居住国に輸入するための前記輸出入書類のデータを生成し、
     前記出力手段は、前記輸出入書類のデータを前記実店舗に対応する倉庫業者の端末に送信する
     請求項6乃至8のいずれか一項に記載の輸出入支援システム。
    The receiving means is for a traveler traveling from a country of residence to another country, from a store terminal installed in a physical store existing in the other country or a mobile terminal used by the traveler who visited the physical store. Accepts purchase instructions for one product selected from multiple products handled in
    The generation means generates data of the import / export documents for exporting the one product from the other country and importing it into the country of residence.
    The import / export support system according to any one of claims 6 to 8, wherein the output means transmits data of the import / export documents to a terminal of a warehouse company corresponding to the actual store.
  11.  輸出国から輸出される商品の登録を受け付けるステップと、
     前記登録が受け付けられた商品に関し、輸出入の履歴を記録したデータベースにおいて当該商品と同一の商品が前記輸出国から輸入国へ輸出入された履歴を参照し、当該履歴から当該商品を輸出入する際に用いられる輸出入情報を抽出するステップと、
     前記抽出された前記輸出入情報をデータ化するステップと、
     前記データ化された前記輸出入情報を出力するステップと
     を有する輸出入支援方法。
    Steps to accept registration of goods exported from exporting countries,
    Regarding the product for which the registration has been accepted, the history of import / export of the same product from the exporting country to the importing country is referred to in the database that records the import / export history, and the product is imported / exported from the history. Steps to extract import / export information used in the case,
    The step of converting the extracted import / export information into data, and
    An import / export support method having a step of outputting the dataized import / export information.
PCT/JP2019/017453 2019-04-24 2019-04-24 Import/export assistance system and import/export assistance method WO2020217344A1 (en)

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