IN2012DN00317A - - Google Patents
Info
- Publication number
- IN2012DN00317A IN2012DN00317A IN317DEN2012A IN2012DN00317A IN 2012DN00317 A IN2012DN00317 A IN 2012DN00317A IN 317DEN2012 A IN317DEN2012 A IN 317DEN2012A IN 2012DN00317 A IN2012DN00317 A IN 2012DN00317A
- Authority
- IN
- India
Links
Classifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42221—Conversation recording systems
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/10—Architectures or entities
- H04L65/1045—Proxies, e.g. for session initiation protocol [SIP]
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/60—Network streaming of media packets
- H04L65/75—Media network packet handling
- H04L65/765—Media network packet handling intermediate
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/006—Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP), including next generation networks with a packet-switched transport layer
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/22—Arrangements for supervision, monitoring or testing
- H04M3/2236—Quality of speech transmission monitoring
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/5183—Call or contact centers with computer-telephony arrangements
- H04M3/5191—Call or contact centers with computer-telephony arrangements interacting with the Internet
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US12/484,834 US8422641B2 (en) | 2009-06-15 | 2009-06-15 | Distributed record server architecture for recording call sessions over a VoIP network |
PCT/US2010/034742 WO2010147721A1 (en) | 2009-06-15 | 2010-05-13 | Distributed record server architecture for recording call sessions over a voip network |
Publications (1)
Publication Number | Publication Date |
---|---|
IN2012DN00317A true IN2012DN00317A (ja) | 2015-05-08 |
Family
ID=43306458
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
IN317DEN2012 IN2012DN00317A (ja) | 2009-06-15 | 2012-01-11 |
Country Status (7)
Country | Link |
---|---|
US (1) | US8422641B2 (ja) |
EP (1) | EP2443815B1 (ja) |
CN (1) | CN102804744B (ja) |
AU (1) | AU2010260416B2 (ja) |
BR (1) | BRPI1014133B1 (ja) |
IN (1) | IN2012DN00317A (ja) |
WO (1) | WO2010147721A1 (ja) |
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US9154623B1 (en) | 2013-11-25 | 2015-10-06 | Noble Systems Corporation | Using a speech analytics system to control recording contact center calls in various contexts |
US9510251B2 (en) | 2013-12-31 | 2016-11-29 | Microsoft Technology Licensing, Llc | Call handoff initiation in hybrid networks |
CN104883338B (zh) * | 2014-02-27 | 2018-11-06 | 华为技术有限公司 | 一种录音控制方法及sip服务器和录音服务器 |
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US9014364B1 (en) | 2014-03-31 | 2015-04-21 | Noble Systems Corporation | Contact center speech analytics system having multiple speech analytics engines |
US9363711B2 (en) | 2014-04-07 | 2016-06-07 | Microsoft Technology Licensing, Llc | User experiences during call handovers on a hybrid telecommunications network |
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-
2009
- 2009-06-15 US US12/484,834 patent/US8422641B2/en active Active
-
2010
- 2010-05-13 BR BRPI1014133-2A patent/BRPI1014133B1/pt active IP Right Grant
- 2010-05-13 AU AU2010260416A patent/AU2010260416B2/en active Active
- 2010-05-13 EP EP10789905.6A patent/EP2443815B1/en active Active
- 2010-05-13 CN CN201080032543.1A patent/CN102804744B/zh active Active
- 2010-05-13 WO PCT/US2010/034742 patent/WO2010147721A1/en active Application Filing
-
2012
- 2012-01-11 IN IN317DEN2012 patent/IN2012DN00317A/en unknown
Also Published As
Publication number | Publication date |
---|---|
EP2443815B1 (en) | 2014-06-25 |
BRPI1014133B1 (pt) | 2021-02-09 |
US8422641B2 (en) | 2013-04-16 |
AU2010260416A1 (en) | 2012-01-19 |
EP2443815A1 (en) | 2012-04-25 |
BRPI1014133A2 (pt) | 2016-04-12 |
CN102804744A (zh) | 2012-11-28 |
CN102804744B (zh) | 2016-04-20 |
AU2010260416B2 (en) | 2014-06-05 |
US20100316199A1 (en) | 2010-12-16 |
EP2443815A4 (en) | 2013-05-01 |
WO2010147721A1 (en) | 2010-12-23 |