EP3140789A1 - Procédé et ensemble de dispositifs pour la procédure d'enregistrement de bagages - Google Patents

Procédé et ensemble de dispositifs pour la procédure d'enregistrement de bagages

Info

Publication number
EP3140789A1
EP3140789A1 EP15718858.2A EP15718858A EP3140789A1 EP 3140789 A1 EP3140789 A1 EP 3140789A1 EP 15718858 A EP15718858 A EP 15718858A EP 3140789 A1 EP3140789 A1 EP 3140789A1
Authority
EP
European Patent Office
Prior art keywords
baggage
luggage
check
passenger
identification number
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP15718858.2A
Other languages
German (de)
English (en)
Inventor
Markus Müller
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Fraport AG Frankfurt Airport Services Worldwide
Original Assignee
Fraport AG Frankfurt Airport Services Worldwide
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Fraport AG Frankfurt Airport Services Worldwide filed Critical Fraport AG Frankfurt Airport Services Worldwide
Publication of EP3140789A1 publication Critical patent/EP3140789A1/fr
Withdrawn legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management

Definitions

  • the invention relates to a method for carrying out the task of luggage for a journey.
  • the invention further relates to a device arrangement for carrying out such a method.
  • the passenger needs a boarding pass when boarding a plane for boarding.
  • an IATA (International Air Transport Association) compliant baggage tag IATA RESO 740 and RP 1740 a, c) with a unique identification number (baggage ID) in accordance with the IATA License Plate Concept (LPC) must be created and installed.
  • IATA RESO 740 and RP 1740 a, c an IATA (International Air Transport Association) compliant baggage tag
  • baggage ID unique identification number
  • LPC IATA License Plate Concept
  • the generation of the boarding card data, the baggage ID and baggage tag data (printout information) usually organizes that of the Airline used check-in system or a so-called Departure Control System, DCS (hereinafter the DCS but no longer separately mentioned and covered with the term check-in system).
  • DCS Departure Control System
  • the generation of the baggage ID and the printing of the luggage tag requires an application connection or a direct connection to a check-in system, eg. A web session, a CUSS (Common Use Seif Service) application or a service.
  • a check-in system eg. A web session, a CUSS (Common Use Seif Service) application or a service.
  • CUSS Common Use Seif Service
  • This requires the provision of an infrastructure connected to the airline and / or the installation or embedding of a check-in application (or service).
  • Even the implementation of only one airline at the airport's infrastructure (eg a self-service Drop off counter) or merge at a process station generates high effort and costs.
  • the object of the invention is to make the baggage handling process, taking into account the above aspects in particular temporally and spatially more flexible and efficient. This object is achieved by a method for carrying out the task of luggage for a journey with the features of claim 1. Advantageous and expedient embodiments of the method according to the invention are specified in the subclaims.
  • the inventive method for handling the task of luggage for a journey with at least one means of transport provides that for a piece of luggage of a passenger in a device or device arrangement arranged therefor a luggage tag with a unique, on the Passenger referenced baggage identification number is created and issued.
  • the processing of the baggage task in particular the creation and output of the luggage tag and the receipt of the baggage by the passenger, based on the transmission and Receipt of luggage-related messages by a service provider's luggage system independent of a transport company check-in system.
  • the invention breaks with conventional check-in conventions and decouples essential process steps of baggage handling from conventional check-in procedures.
  • the creation and delivery of a luggage tag has been an integral part of the baggage handover process to the transport company.
  • the invention is based on the recognition that this is not absolutely necessary if another system takes over the corresponding tasks and makes available a suitable infrastructure which enables more versatile processes.
  • a luggage system of a service provider independent of the transport company is used here. This provides flexibility from which both passengers and carriers can benefit significantly.
  • the invention supports existing ones, but also allows new forms of self-service baggage task. Due to the simplified requirements, the baggage task can be made more comfortable for the passenger. Savings can be made on the part of the transport companies (airlines, etc.), on the one hand due to the reduced staffing costs for passenger care and on the other hand by lowering the implementation costs, implementation time and ongoing operating costs at the process stations or in products in which several transport companies participate.
  • the inventive method is in all conceivable locations and in all possible products, such.
  • a special focus is on the important common use requirement for the airport.
  • the method according to the invention is particularly effective when different at a process station or in a product Passengers of different airlines with different handling status should be served and it would have been required by the previous standard for each application, a separate check-in infrastructure or intrusion.
  • each passenger no matter which transport company he travels, flexible in terms of any time definable places, such. For example, you can check in your luggage in the check-in hall of an airport, at a self-service counter, in a parking garage, at a train station, in a hotel or even by means of a parcel service from home.
  • the connection to the luggage system and the infrastructure of the service provider can be used universally by all transport companies or their passengers.
  • Transport company Fewer and less space-saving check-in desks enable optimized use of the check-in halls and save investment and operating costs.
  • a typical example of a transport company is an airline.
  • the term "transport company” should also include companies that are charged by the transport company with the check-in or other services, as is often common at airports.
  • the luggage system of the service provider which performs essential baggage check-in tasks, is a system based on an existing Baggage Handling System (BHS), the term being understood here in general terms.
  • BHS Baggage Handling System
  • a concrete example of such a baggage handling system is a Baggage Reconciliation System (BRS), the main task of which is to ensure that only pieces of baggage whose associated passengers are actually on board are usually available at each airport.
  • BHS Baggage Reconciliation System
  • Other examples of baggage handling systems are the baggage handling system of the airport including the baggage handling system (GFA) and the sorting system including the sorting system.
  • GFA baggage handling system
  • sorting system including the sorting system.
  • the service provider's luggage system preferably communicates with the transport company check-in system via standardized message formats, in particular Baggage Source Message (BSM), Baggage Process Message (BPM) and / or Baggage Transfer Message (BTM) according to IATA RP 1745.
  • BSM Baggage Source Message
  • BPM Baggage Process Message
  • BTM Baggage Transfer Message
  • IATA RP 1745 IATA RP 1745
  • a configured device of the check-in system generates a message, preferably an inactive BSM containing the baggage identification number and possibly other process data, and sends the message via an interface to the luggage system of the service provider.
  • the temporal independence of the preceding virtual check-in of the baggage item from the later actual delivery of the baggage tag is particularly expressed by the fact that the message of the check-in system (BSM) from the luggage system or a device set up by the transport company or a third party stored in a data store and treated as a buffered print command for a printout of the luggage tag.
  • BSM check-in system
  • the creation and output of the luggage tag may include, in addition to the classic printing of a tag (typically with a bar code), also the output of a coded medium such as an RFI D tag, a smart card, or the like.
  • a coded medium such as an RFI D tag, a smart card, or the like.
  • the coding or programming of a prefabricated luggage tag such as a brought by the passenger or permanently attached to the baggage medium, or the assignment of a coded medium to a record to be included.
  • the passenger already reports the item of luggage as part of the check-in process (online, app, etc.) to a device designed for check-in
  • the baggage identification number is then issued before or with the issuing of a boarding pass through a device of the check-in system set up for this purpose.
  • the luggage tag is then created and output at a check-in system independent process station of the luggage system, in particular at a self-service station, after an authentication of the passenger.
  • the passenger activates the buffered print command there by his authentication.
  • the luggage tag can, however, as already explained, also created and output in other ways.
  • the authentication that ensures that the "correct" luggage tag is issued to the passenger preferably includes reading out data of a previously issued boarding pass of the passenger and / or another personal document of the passenger by means of a device therefor
  • the passport or a credit card of the passenger take over the function of a boarding pass by the typical boarding pass information either on the document itself or on a stored remote location with an association to a unique identifier of the document.
  • the creation and dispensing of the luggage tag can be made dependent on a successful check of baggage and / or baggage weight and / or baggage condition, which is carried out independently of the check-in system of the transport company and preferably a set of rules agreed with the shipping company and / or or a direct specification of the transport company and / or master data of the passenger in a device designed for this purpose.
  • the test may be carried out by means of a scale attached to the baggage system, which may be located at the site or elsewhere, or by transmission of data from a previous test.
  • the second variant of the method according to the invention assumes that the passenger only after issuing a boarding pass through a device set up the check-in system of the transport company at a process station of the luggage system of the service provider, in particular at a self-service station, logs a piece of baggage in the luggage system of the service provider The baggage system requests a baggage identification number from the check-in system after registering the baggage item.
  • the second variant provides, in particular, that the baggage system reads out data from the boarding pass of the passenger before the request by means of a device arranged therefor and generates a message for the request in a device arranged therefor, preferably a BPM, the data of the boarding pass and optionally further process data contains and sends the message to the check-in system via an interface.
  • a device arranged therefor preferably a BPM
  • the creation and output of the luggage tag can be made dependent on a successful baggage quantity and / or baggage weight and / or baggage quality check.
  • the request is only carried out if the luggage system of the service provider successfully completes a corresponding check, in which preferably a set of rules agreed with the transport company and / or a direct specification of the transport company and / or master data of the passenger in one be considered device.
  • the luggage system of the service provider accepts the baggage item provided by the passenger with the luggage tag at a transfer point, in particular at an automatic baggage machine, and thereby records the baggage identification number.
  • the baggage system then generates a message, preferably a BPM, containing the baggage identification number and possibly other process data, such as the weight of the bag, and sends the message via an interface to the transport company's check-in system.
  • the baggage transfer described here can also generally be used if the luggage tag was not created by the baggage system but by the passenger himself (eg Home-Printed Bag-Tag) or by a third party. Even in these cases, the bag can be picked up by the baggage system, and it will generate a message after the detection of the baggage identification number and sent via an interface to the check-in system.
  • the luggage system can carry out a (new) check of baggage and / or luggage weight and / or luggage condition and / or an authentication of the passenger. If necessary, the luggage data determined during the check can be compared with the corresponding data from the previous message of the check-in system (BSM).
  • BSM check-in system
  • the determined or confirmed baggage data is then included in the message that the baggage system sends to the check-in system (BPM).
  • BPM check-in system
  • a pictorial detection of the baggage item with the luggage tag and / or the transfer process can be made if the transport company or an authority requires it or the image capture is desired for other reasons.
  • the (biometric) detection of the passenger and / or the baggage handover process can also be provided.
  • the baggage system can immediately create and issue a baggage receipt for the passenger.
  • the check-in system of the transport company informed by the receipt of the message from the luggage system (BPM) about the handing over of the luggage of the passenger and his baggage identification number can thereupon activate the baggage identification number by means of a device set up for this purpose by using a device of the Check-in system generates a message, preferably an active BSM containing the baggage identification number and possibly other process data, and send the message via an interface to a baggage reconciliation system and / or to another baggage handling system.
  • a message preferably an active BSM containing the baggage identification number and possibly other process data
  • a third variant of the process referred to as the "Simply Bag Check” procedure, is intended to enable a transport company to accept baggage without necessarily requiring a separate baggage check-in system of the transport company. Therefore, the method variant is also suitable for emergency operation when a luggage check-in system of the transport company partially or completely fails because it can accomplish the essential steps or even the entire processing of the baggage task alone.
  • the 'Simply Bag Check' procedure unless used in combination with the 'pre-drop &tagging' procedure described later, assumes that after issuing a boarding pass, the passenger Passenger) check-in system of the transport company logs a piece of baggage at the luggage system, namely at a process station of the luggage system of the service provider, especially at a self-service station. Thereupon the baggage system forgives here, in particular on behalf of the transport company, the baggage identification number and references this to the passenger. The luggage system also creates the luggage tag and outputs it. At a transfer point, in particular at an automatic baggage machine, the luggage system accepts the piece of luggage with the luggage tag from the passenger.
  • the baggage system detects the baggage identification number and activates it by generating a message, preferably an active BSM containing the baggage identification number and possibly further process data, and the message via an interface to a Baggage Reconciliation System and / or to a other baggage handling system is sending.
  • a message preferably an active BSM containing the baggage identification number and possibly further process data
  • the third variant of the method provides, in particular, for the baggage system to read data from the boarding pass of the passenger before logging in the piece of luggage and to create a data record for the passenger on the basis of the read-out data and to store the data record in a data memory.
  • the creation and output of the luggage tag can be made dependent on a baggage quantity and / or luggage weight and / or luggage condition check.
  • a baggage quantity and / or luggage weight and / or luggage condition check For this purpose, it is provided that when logging the baggage the luggage system regardless of the check-in system of the transport company a baggage and / or luggage weight and / or
  • Carrying out a luggage quality check in which preferably a set of rules agreed with the transport company and / or a direct specification of the transport company and / or master data of the passenger are taken into account.
  • the luggage tag will only be created and issued upon successful completion of the exam.
  • the test may be carried out by means of a scale attached to the baggage system, which may be located at the site or elsewhere, or by transmission of data from a previous test.
  • the baggage system can already generate a message before accepting the piece of luggage, preferably an inactive BSM, which stores the baggage identification number and optionally further process data. such as the weight of the baggage, and send the message via an interface to the Baggage Reconciliation System.
  • an inactive BSM which stores the baggage identification number and optionally further process data.
  • process data such as the weight of the baggage
  • the luggage system can carry out a (new) check of baggage and / or luggage weight and / or luggage condition and / or an authentication of the passenger. If necessary, the baggage data determined during the check can be compared with the corresponding data from the previous message to the Baggage Reconciliation System and / or to another Baggage Handling System (inactive BSM). The determined or confirmed baggage data is then included in the message that sends the baggage system after receiving the baggage to the Baggage Reconciliation System and / or to another baggage handling system (active BSM).
  • active BSM Baggage Handling System
  • a pictorial detection of the baggage item with the luggage tag and / or the transfer process can be made if the transport company or an authority requires it or the image capture is desired for other reasons.
  • the (biometric) detection of the passenger and / or the baggage handover process can also be provided. After receiving the baggage, the baggage system can immediately create and issue a baggage receipt for the passenger.
  • the luggage system In order to inform the transport company about the luggage of the passenger, the luggage system generates after the assignment of the baggage identification number a message, preferably a BPM or a BTM containing the baggage identification number and possibly other process data, and sends the message via an interface the check-in system of the transport company. This can be done before and / or after taking the bag.
  • a message preferably a BPM or a BTM containing the baggage identification number and possibly other process data
  • the transport company can process the piece of baggage without extensive adjustments.
  • the transport company will have the baggage identification number as for an untransformed transfer baggage announced, so that the existing, existing processes can be used.
  • the authorization and the actual loading of the luggage in the means of transport can be ensured without luggage check-in system of the transport company, it is provided that when boarding the means of transport by means of a device equipped data of the boarding pass of the passenger are read, the resulting resulting boarding information is transmitted from a device designed for this purpose directly to the luggage system of the service provider and / or to a baggage reconciliation system and / or to another baggage handling system or is detected directly by at least one of these systems.
  • the essential boarding information is that the passenger actually boarded, which triggers or maintains a baggage-handling authorization for his baggage in accordance with Baggage Reconciliation System principles.
  • pre-drop & tagging should allow the passenger to give up his luggage in a comfortable manner early, especially before a (person) check-in from the transport company at all is offered.
  • the passenger or a third party registers the item of luggage with the service provider's luggage system before issuing a boarding pass through a facility provided by the transport company's check-in system, and the item of luggage is later removed from the luggage system or a device of the transport company set up for this purpose and taken to a baggage reconciliation system and / or to another baggage handling system.
  • the luggage of the passenger can be registered in a variety of ways in the luggage system.
  • the registration can be made by the passenger himself be done at home or on the go, by e-mail or via a web portal or an app of the service provider. It is also possible to register the item of baggage at a process station of the luggage system, in particular at a self-service station, which can be located not only in or at the airport, but also in a hotel, in a car rental, in a parking garage Finally, the registration can also be done by a third party, as will be explained later.
  • the baggage system will award the registered baggage Baggage a final baggage identification number and references it to the passenger. In all other cases, a provisional baggage identification number is assigned and referenced. The baggage system sends the provisional or final baggage identification number via an interface to the passenger or to the third party.
  • a very convenient way for the passenger to use this method variant is to have the baggage transported from a transfer service to the luggage system of the service provider or directly to the transport company.
  • the transfer service may include a parcel service, hotel staff, airport staff, etc. or a mixed team.
  • the baggage can either be picked up by the transfer service or brought by the passenger to an acceptance point of the transfer service (eg in a parcel shop).
  • the latter variant has the advantage that many process steps can not be taken over by the passenger himself, but by the transfer service, which usually has the better infrastructure. This may include special web portals, scales for weight checking, special luggage tag printers, etc.
  • the "Pre-Drop &Tagging" procedure Upon registration and receipt of the Baggage Identification Number, the "Pre-Drop &Tagging" procedure provides that the passenger or transfer service prior to transport of the baggage to the departure airport, train station, etc.) on the basis of the provisional or final Baggage- Identification number created on a dedicated device a temporary or final luggage tag and attaches to the bag.
  • the passenger can print the luggage tag itself (here the initially mentioned "Home-Printed Bagtag” could be usefully used as a final luggage tag), or transfer service has the collection of the baggage a mobile luggage tag printer here, or the expression takes place
  • the Transfer Service should ultimately ensure that the Baggage Tag is properly created and installed to ensure or not delay the subsequent assignment and processing of the Bag by the Baggage System the transfer service can provide a suitable cover for the luggage tag.
  • the provisional or final baggage identification number and preferably also further baggage data, in particular the weight of the baggage item, on a parcel label and / or a package label leads.
  • the 'pre-drop & tagging' method can also be used in other applications in which no transfer service is desired or useful. Typical applications include hotel check-in, parking lot or train station check-in. The procedure is used here if, for certain reasons, the passenger was unable to use the previously described first two variants of the method ("Check, Print & Drop", "Request, Print & Drop”) or for other reasons the final luggage tag is not yet printed out can.
  • a temporary baggage tag will be based on the provisional or final baggage tag Baggage identification number created and issued.
  • a baggage allowance and / or can be used here before receiving the item of luggage independently of the devices of the check-in system of the transport company Luggage weight and / or luggage condition examination be performed on a device designed for this, in which preferably a coordinated with the transport company rules and / or a direct specification of the transport company and / or master data of the passenger are taken into account.
  • the test can be carried out in different ways and at different places: z. B. at the passenger's home or other locations with a luggage scale, or with a special luggage scale in the receiving office of the transfer service or at a process station of the luggage system (self-service station).
  • the passenger receives a luggage receipt containing process-relevant data that has been prepared and issued on the basis of the provisional or final baggage identification number, which he later requires during the check-in in order to register the piece of baggage at the transport company for the specific journey. If the passenger logs his baggage at a processing station in the luggage system, luggage tag and baggage receipt are created and issued to a device designed for this purpose, preferably directly there at the same process.
  • the baggage document may be printed by the passenger, in particular when commissioning a transfer service, but also himself to a device designed for this purpose, or the transfer service takes over.
  • a device of the Check-in system of the carrier provides data of the baggage receipt and, if necessary, assigns a final baggage identification number assigned to the provisional baggage identification number.
  • the retrieval of the luggage voucher data can either be performed with a reader or an employee records the data manually.
  • the check-in system generates a message, preferably a BSM, containing the final baggage identification number, possibly with the reference to the temporary baggage identification number, and possibly further process data, and sends the message via an interface to the Baggage Reconciliation System and / or another baggage handling system. If the transport company's check-in system can not (fully) provide the aforementioned services, the carrier's luggage system provides a connected host application.
  • a final baggage tag can then be created, issued and affixed to the baggage item on a dedicated device. For this purpose, no interaction of the passenger is necessary.
  • process steps such as identifying the item of baggage on the provisional baggage identification number on the temporary baggage tag in the baggage reconciliation system and / or in another baggage handling system, in particular in the sorting or baggage conveyor system, sorting out the piece of baggage, attaching of the final baggage tag and the re-sorting of the baggage may be carried out by the Baggage Reconciliation Systems staff and / or another baggage handling system by means of a suitable process station, which is particularly suitable for the preparation and issuing of (final) baggage tags.
  • the baggage reconciliation system and / or another baggage handling system In order to inform the transport company about the successful conclusion of this process, the baggage reconciliation system and / or another baggage handling system generates a message, preferably a BPM, containing the final baggage identification number and possibly further process data, and sends the message via a Interface to the check-in system of the transport company.
  • a message preferably a BPM, containing the final baggage identification number and possibly further process data
  • a new baggage check with the final baggage identification number is created and output by a device of the check-in system set up for this purpose.
  • the baggage system can also generate a BTM message which contains the provisional baggage identification number and optionally further process data, and sends the message via an interface to the transport company's check-in system.
  • the carrier will have the final baggage identification number as at an untransformed transfer bag.
  • the alternative option is to enter the baggage identification number directly into a device of the transport company's check-in system set up by the baggage identification number from the baggage receipt of a device designed for this purpose is read out. Reading can be done either with a reader or an application, or an employee can manually capture the data.
  • the baggage identification number can be taken over completely by the transport company's check-in system without any data interfaces (message exchange or BTM option), comparable to the usual method for detecting "non-baggage" It is an advantage to award IATA LPC and IATA RESO 751 compliant baggage identification numbers and / or luggage tags and assign them to passengers' boarding passes, especially if the carrier is an IATA-owned airline Prerequisites may be provided for the use of another number range, in particular specified by the transport company A baggage identification number assigned from this number range and / or a corresponding luggage tag could possibly later be replaced by a ⁇ -code or a LAT A-conforming to be replaced.
  • the invention also provides a device arrangement for carrying out the method described above.
  • the device arrangement comprises a process station in the form of a service station, which is set up for the creation and output of luggage tags and connected to the luggage system of the service provider.
  • the service station can be designed as a pure self-service device; but it can also be provided by a staff support. In certain applications, a service station that is designed as a mobile unit is advantageous. It can then be carried by a service employee and used flexibly.
  • the service station preferably has a device for reading out codes of boarding passes and / or other personal documents and / or luggage tags, in particular barcodes, 2D codes, QR codes and / or RFID codes or the like.
  • a design is also practical in which the service station is set up to produce and issue a luggage receipt.
  • the service station may be equipped with a scale.
  • the service station can also have a device for detecting the item of baggage and / or the passenger and / or the baggage handover process, in particular a camera and / or a device for detecting biometric characteristics, if required by a transport company or authority or is desired for other reasons.
  • a device for detecting the item of baggage and / or the passenger and / or the baggage handover process in particular a camera and / or a device for detecting biometric characteristics, if required by a transport company or authority or is desired for other reasons.
  • the service station may be a standalone station or a self-service (drop-off) counter or a so-called hybrid check-in counter, operated either in self-service mode or with staff assistance, or in a conventional check-in counter. in-switch operated exclusively by staff.
  • FIGS. 1 a to 1 d show an exemplary flowchart of a first variant of the method according to the invention for carrying out the baggage task;
  • FIGS. 2 a to 2 d show an example flow diagram of a second variant of the method according to the invention for processing the
  • FIGS. 3a to 3d show an example flow diagram of a third variant of the method according to the invention for carrying out the baggage task.
  • FIGS. 4a to 4g show an example of a flow diagram which illustrates the interaction of the individual method variants and, integrated therein, by way of example, the sequence of a fourth variant of the method according to the invention for carrying out the baggage task.
  • the variants are not mutually exclusive. Rather, the method variants are based on a common basic principle, and identical method steps and the same infrastructure features are not described separately each time. It is also possible to combine special features of the individual variants. For the sake of simplicity, most examples assume that only one piece of luggage is carried. In the case of several pieces of baggage, the operations are repeated in whole or in part for each additional item of baggage, unless all the passengers' pieces of baggage can be taken into account at once.
  • the method exemplified below in several variants attaches to an existing baggage security system of the airport or airport operator, which is primarily intended to ensure that only pieces of luggage are transported whose associated passenger is actually on board.
  • Such a system is commonly referred to as the Baggage Reconciliation System (BRS).
  • check, print & drop The method variant shown in detail in FIGS. 1 a to 1 d is referred to as "check, print & drop” method (in short: CPD method).
  • the passenger On the airline's website, with a smartphone app, check-in machine or the CUSS (Common Use Seif Service) application of the airline, the passenger independently completes his check-in process. He generates his (digital) boarding pass in paper form or as a file for the smartphone. The passenger now has a boarding pass and a seat.
  • CUSS Common Use Seif Service
  • the passenger will be asked during the check-in process, ie before completion of the transaction, to indicate whether he intends to give up luggage for his flight. At this point, the passenger can already be informed of his own free baggage allowance and weight or other restrictions. Optionally, exceptions with the corresponding billing function can be taken into account here. If the passenger indicates that he wants to deposit baggage, a baggage ID is now generated by the check-in system for each piece of baggage and referenced to the passenger. However, there is no expression of the luggage tag at this moment and place of action.
  • the required data for printing the baggage tag is sent to a baggage system of a service provider (for example the airport operator), in particular to a system based on the airport's own BRS.
  • the message can be of any format containing all process-relevant data, such as data.
  • IATA RP 1745 the existing and standardized exchange of information between airline passenger and luggage systems and airports in accordance with IATA RP 1745 can be used.
  • BSM Bagmata Source Message
  • completion of this process not only generates a boarding pass, but it is also already a BSM according to IATA RP 1745 shipped, although physically still no luggage tag printed and attached to the luggage.
  • the luggage tag is, however, already “virtually spent”, and the baggage is also "virtually checked in”.
  • each item of luggage for identification purposes and the handling of the baggage procedure receives a ⁇ -compliant luggage tag with a unique baggage ID, which is usually the responsibility of the airline.
  • a unique baggage ID which is usually the responsibility of the airline.
  • the luggage tag Unlike usual practice attaching the luggage tag not only at a check-in counter or vending machines at the airport, but z.
  • a hotel at a car rental, in a parking garage, at a train station, at a self-service drop-off counter, at an arbitrarily defined transfer point or when using a transfer service even at the passenger's home.
  • the passenger If the passenger is at such a luggage tag creation process station, the passenger presents his boarding pass to authenticate himself. This is done by reading the boarding pass code (typically a 2D barcode on the paper boarding pass or a QR code of the digital boarding pass displayed on the screen of a smartphone or other electronic device of the passenger).
  • the code contains the necessary process-relevant data.
  • the authentication can also be based on a personal document of the passenger (ID card, credit card, etc.) as described above.
  • the reading of the boarding pass data and the printing of the luggage tag are thus not carried out by the usual check-in system of the airline or by an associated application, but by a luggage system (eg., The previously mentioned, on the airport's own BRS building system) that previously received and processed the BSM (or a message in an alternate message format). Based on the flight number and the boarding number or security ID from the boarding pass is on the matching record referenced.
  • the data known to the baggage system includes all information for the complete and LATA compliant tag of the baggage tag, including the baggage ID previously generated by the airline.
  • a self-service station provided by the airport or airport operator or other service provider and usable for guests of all airlines Claim takes.
  • a self-service station referred to here as a bag-tag print point (BTPP)
  • BTPP bag-tag print point
  • the Bag-Tag-Print-Point has a printer for the delivery of luggage tags.
  • a mobile unit is expediently provided which can be carried by a service employee.
  • a weight control and weight data acquisition of the item of luggage is already provided at this point of the process.
  • This step is done automatically by a scale connected to the baggage system or manually by the input of a service person to protect against tampering and to avoid excess baggage assumptions.
  • the completion of this process step is communicated to the airline's check-in system with the required process data (eg, baggage ID, weight, location, and timestamp).
  • process data eg, baggage ID, weight, location, and timestamp
  • the physical transfer of the baggage item from the passenger to the airline or its agent after the delivery and attachment of the baggage tag is also considered to be more formalistic responsible transition.
  • the passenger usually also receives the receipt for the checked baggage item (Baggage Receipt). This exchange can take place in different ways.
  • the process station for handing over the baggage to the airline or its agents may, as already mentioned in connection with the attachment of the luggage tag, be any conceivable transfer point (eg hotel, parking lot, somewhere at the airport, eg at a self-service station). Service drop-off counter, or when using a transfer service at the passenger's home).
  • transfer point eg hotel, parking lot, somewhere at the airport, eg at a self-service station.
  • Service drop-off counter or when using a transfer service at the passenger's home.
  • the code eg bar code or RFID code
  • the luggage tag is read to identify the item of baggage.
  • the code of the (digital) boarding pass is read out, and / or a passport control is carried out if this is necessary in the specific application.
  • the bag is handed over to a person or a self-service machine.
  • a (re) examination of the weight, quantity and / or condition (shape) of the baggage and, if applicable, a boarding pass inspection and / or identity card inspection may take place. If no further or repeated testing and documentation of the weight is required or possible, the previously recorded data of the upstream process step can optionally be used.
  • the passenger receives the baggage receipt and the airline's check-in system hands over the baggage containing the required process data (eg baggage ID, weight, location and timestamp).
  • the required process data eg baggage ID, weight, location and timestamp.
  • the standardized exchange of messages according to IATA RP 1745 will again be used here, in this case in the form of a Baggage Process Message (BPM). Only then follows the verification of the process and thus the activation of the baggage ID.
  • a peculiarity of the CPD method is the fact that already at the passenger check-in a "virtual pressure command" of the luggage tag is generated and buffered until the passenger (or service employee) later, and usually at another
  • the activation and printing is preferably carried out by means of the boarding pass or another identification medium at a special self-service station (BTPP), which is technically set up to handle the procedure.
  • BTPP self-service station
  • the transmission of the luggage ID initially generated by the check-in system can be made as a substitute or in addition via the boarding pass.
  • the printing of the luggage tag would then be possible without a data interface to the subsequent processes and their systems.
  • This variant is based on a situation in which the passenger already has a valid boarding pass, but in contrast to the previously described CPD method, no baggage ID has yet been generated and has been referenced to the passenger. Accordingly, no BSM was discontinued. So there are no luggage tag data, so they have to be requested.
  • the passenger goes to the self-service station (Bag-Tag-Print-Point) for luggage tag creation and delivery. If necessary, this can - as with all other variants of the method - already be the same place for the subsequent baggage handover.
  • the passenger presents his boarding pass to authenticate himself. This is done by reading the code of the paper boarding pass or digital boarding pass. The code contains the necessary and process-relevant data.
  • the authentication can also be based on a personal document of the passenger (ID card, credit card, etc.) as described above.
  • a check of the baggage (quantity, weight, condition) is already provided at this point of the process.
  • This step proceeds as in the previously described CPD method.
  • the reading of the boarding pass data and the subsequent printing of the luggage tag are not carried out as usual directly by the check-in system of the airline or a check-in application of the check-in agent, but by means of a separate, universal luggage system (here the system based on the BRS), which handles an exchange of information with the airline's check-in system.
  • the passenger On the basis of the boarding card data and based on the baggage limit applicable to the passenger, the passenger is advised of the free baggage allowance and weight restrictions that apply to him. Here you can already use the optional weight data from the weighing process. If necessary, at this point - as with all other process variants - exceptions with the corresponding billing function can also be taken into account.
  • the baggage system Based on the data read from the boarding pass, the baggage system sends a request to the airline's check-in system. It is, so to speak, a piece of luggage registered and a baggage tag "ordered.” This can be done in the form of any message format, all process-related data, such as boarding or security ID, flight number, passenger name, baggage ID, booking class, procedural note
  • process-related data such as boarding or security ID, flight number, passenger name, baggage ID, booking class, procedural note
  • IATA RP 1745 the existing and standardized exchange of information between passenger and baggage systems of airlines and airports in accordance with IATA RP 1745 can be used, in this case in the form of a Baggage Process Message (BPM).
  • BPM Baggage Process Message
  • the airline's check-in system can now refer to the passenger's existing check-in record with the data transferred and thus assign a baggage ID for the baggage item internally without the passenger being actively involved in the check-in process. System interacts.
  • the required data for printing the baggage tag will be returned to the baggage system.
  • This can in turn be done in the form of any message format, all process-relevant data such.
  • a BSM Band Short Message
  • a peculiarity of the RP D procedure, as with the CPD procedure, is that the passenger is not on the airline's check-in system or uses a directly related printing service, but rather a service provided by the airport or airport operator or other service provider and utilizes a self-service (bag-tag-print-point) station for guests of all airlines.
  • the self-service station is not connected to the check-in system of the airline or a check-in application of a check-in agent, but to a separate, universal luggage system (here the system based on the BRS).
  • a mobile unit is expediently provided which can be carried by a service employee.
  • the baggage tag for the registered baggage item is, so to speak, created and dispensed remotely by the check-in system via the baggage system, and the handing over of baggage by the passenger to the airline or its agents and the subsequent steps are the same as the CPD procedure described above.
  • the method variant shown in detail in FIGS. 3 a to 3 d is referred to as the "Simply Bag Check” method (abbreviated to the SBC method).
  • the purpose of the SBC procedure is to enable airlines to accept baggage for a flight without the provision or availability of their own check-in system, while fully complying with the requirements of ⁇ 9 LuftSiG or other aviation security regulations in accordance with ICAO Annex 17. Accordingly, the SBC method can also ensure a functionally full and quickly activatable fallback stage for the failure of one or more check-in systems.
  • the starting situation is similar to the RPD procedure, ie the passenger already has a valid boarding pass. The passenger goes to the self-service station (Bag-Tag-Print-Point) for luggage tag creation.
  • the passenger presents his boarding pass to authenticate himself. This is done by reading the code of the boarding pass.
  • the code contains the necessary and process-relevant data.
  • the authentication can also be based on a personal document of the passenger (ID card, credit card, etc.) as described above.
  • the passenger If the airline participates in the SBC procedure and the baggage system is not already aware of all baggage items of the passenger, the passenger is now requested to register his baggage. If available, the passenger can place his baggage on a scale attached to the universal luggage system of the service provider (here the system based on the BRS).
  • the weight is determined, displayed and recorded in terms of data. In principle, there are other options for carrying out the weight check and transmitting the corresponding data to the baggage system. For example, this could be done beforehand by means of a checkweigher not connected to the luggage system and / or a report requiring acknowledgment.
  • the reading out of the boarding pass data and the subsequent printing of the luggage tag are not carried out as usual directly by the check-in system of the airline or by means of a check-in application of the check-in agent, but by the luggage system, which is now the Tasks of the check-in system.
  • the baggage allowance permitted for the passenger is determined.
  • the real baggage weight comes from the scale attached to the baggage system (or by any other suitable means if no such balance is used) and is adjusted to the rules set by the airline.
  • the passenger is welcomed and guided by a dialogue system. According to the previously determined allowed baggage weight and the permitted amount follows if applicable, the question of the number of further pieces of luggage and / or the excess baggage claim. If no scale is connected on the system side, the passenger will be notified by a message requiring acknowledgment that he has adhered to the free baggage allowance and weight restrictions applicable to him and possible additional costs and problems with the handing over of the baggage (eg at a self-service drop-off counter). pointed. Optionally, a payment function for excess baggage may already be implemented at this point.
  • the baggage system On the basis of the data read from the boarding pass, the weight data and the dialogue with the passenger, a new baggage / passenger data record is created by the baggage system.
  • the baggage system generates a baggage ID that conforms to the IATA License Plate Concept (IATA LPC).
  • the luggage system generates autonomously, but normally on behalf of the airline, alternatively the luggage ID usually responsible for the airline.
  • LATA LPC a controlled number range must be ensured.
  • lATA Baggage Tag Issuer Coding lATA BTIC
  • the use of another specified by the airline number range can be provided.
  • Another alternative is the option described in the context of the CP D method according to which a baggage ID prepared by the airline is read from the boarding pass.
  • the printout of the LATA-compliant baggage tag is now initiated and output via the printer of the Bag-Tag-Print-Point.
  • the passenger or, if appropriate, a service employee attaches the luggage tag to the piece of luggage. Unless the baggage is handed over immediately, the passenger does not yet get the baggage receipt here.
  • the data processed and generated by the baggage system is transmitted to all relevant partner systems. This can be done in the form of any message format, all process-relevant data such.
  • B. boarding number or security ID, flight number, passenger name, baggage ID, booking class, procedural note includes.
  • a BSM BitTorrent Source Message
  • the BSM is sent here only as "inactive.”
  • the BSM could also be omitted here at this point.
  • a Baggage Process Message (BPM) according to IATA RP 1745 is suitable for the exchange of messages in the direction of the check-in system of the airlines. If the airline so requires, the information about the expression of the luggage tag, including all relevant data, such as: , As the baggage ID, timestamp and possibly weight are transmitted.
  • BRS clearance takes place pursuant to ⁇ 9 LuftSiG or other aviation security regulations in accordance with ICAO Annex 17.
  • ICAO Annex 17 In general, it must be ensured that only baggage is transported by plane, even if the corresponding passenger is on board or expressly Clearance for separately checked unaccompanied baggage for Rush Baggage.
  • his boarding pass is read in a tamper-proof lock procedure. This is usually done by the passenger puts his (digital) boarding pass on the board reader of the exit lock to the aircraft, so that the boarding pass code can be read, a data comparison takes place and the lock opening follows. The data is usually transmitted directly and exclusively to the airline's check-in system.
  • the check-in system informs the BRS about the passenger's boarding status by means of a BSM, BUM (Baggage Unload Message) or FMM (Final Matching Message), thus sharing the loading /! "Ransport authorization with.
  • BSM Baggage Unload Message
  • FMM Final Matching Message
  • the boarding card data recorded are parallel or even exclusively to the baggage conveying system (the building on the BRS system here).
  • An express message of the check-in system of the airline is not mandatory here.
  • an independent function is provided on the luggage system which serves to collect the boarding pass when the passenger boarded the gate. This allows various special procedures and provides a safe fallback stage for multiple failure scenarios.
  • mobile devices and network-independent data exchange even provide an absolute fallback stage for almost all conceivable failure scenarios. For example, a large-scale infrastructure or network failure can be bridged.
  • a special feature of the SBC procedure is that only the boarding pass is issued by the airline's check-in system.
  • the baggage ID and baggage tags are generated by a universal baggage system of a service provider (here the system based on the airport's own BRS) and connected to the boarding card data.
  • the read-out of the boarding card data and the printing of the luggage tag are not carried out as usual by the check-in system of the airline, but on a special self-service station (bag-tag-print-point) of the luggage system.
  • bag-tag-print-point special self-service station
  • FIGS. 4a to 4g show the selection process and the interaction of the individual method variants.
  • the flowchart shows in detail a method variant referred to as "pre-drop & tagging" method (PDT method for short).
  • This variant is based in a first method form of a situation in which the luggage of a passenger in advance by a transfer service, for. B. a parcel service is shipped.
  • a transfer service for. B. a parcel service is shipped.
  • the airport the transfer service or other service provider
  • a service with appropriate user guidance for data collection and order generation is provided.
  • This service corresponds to a host application of a universal luggage system of a service provider (for example, the airport operator) and supplies this with the required process data.
  • the host application can thus be understood as part of the baggage system (here the system based on the BRS).
  • the passenger gives z. For example, enter the following personal data and travel into the provided input mask. Depending on the requirement, not all or additional information can or must be queried:
  • the passenger is requested to enter the number of pieces of luggage and the weight per piece of baggage, as far as this information is already known at that time. If the system has the required master data, the free baggage allowance and the piece weight can be compared with the passenger information based on the flight number and booking class. This also allows the calculation of any excess baggage costs. If a reconciliation with exact calculation of the additional costs is not possible, reference is made to the quantities and weight limits specified in the ticket or in the booking document. The Passenger will be notified of the compliance with or exceeding of the free baggage allowance and / or the weight and the consequences of non-compliance. Optionally, a payment function for excess baggage may already be implemented at this point.
  • the passenger After the data collection and excess baggage clearing have been successfully completed, the passenger confirms the commission and pays by means of one of the usual online payment functions. The order is now confirmed and the data and documents required for the further process can be generated.
  • a pre-drop tagging identification number (PDT-ID) is generated as a preliminary baggage ID and sent to the Passenger record referenced. If necessary, a controlled number range must be ensured according to IATA LPC. To do this, a defined IATA code must be applied for in accordance with the IATA BTIC (Baggage Tag Issuer Coding).
  • a baggage receipt is printed out with a commercially available DIN A4 printer. This is done by the passenger himself.
  • the printout contains the data relevant for the following process steps. These can be stored in a preferably encrypted QR code (or other code agreed with the parties involved) and partly readable in plain text. The expression is required by the passenger for the later check-in process.
  • QR code or other code agreed with the parties involved
  • plain text partly readable in plain text.
  • the expression is required by the passenger for the later check-in process.
  • another format or medium may be used, such as: B. a smart card or any other disk.
  • an e-mail function or app can also be used here.
  • This printout contains the data relevant for the following process steps. These can turn in a preferably encrypted QR code (or other coded with the parties code) deposited and partly readable in plain text.
  • the PDT-ID is issued in a code, preferably in an "interleaved 2 of 5" barcode, which must be affixed securely to the baggage item for identification at the airport of baggage identification.
  • the passenger will attach the temporary (or, if using the SBC procedure, final) baggage tag to the bag.
  • this can happen only when the transfer service arrives. This could z. B. also bring a case or a special trailer.
  • the service person When the transfer service arrives and the baggage transfer takes place, the service person typically performs the following steps in the PDT process: - checking and recording the weight of the baggage;
  • the PDT-ID (ideally written out and as a code, preferably "Interleaved 2 of 5" barcode) is indicated on the parcel label and the parcel label;
  • the weight is also indicated on the parcel label and the package label. Now the luggage is sent as a package "just in time” to a special address to the airport.
  • the passenger can also bring his baggage himself to a transfer point of the transfer service, for example, according to a modification of the PDT procedure.
  • the further steps are then carried out in principle in the same way as in the pickup by the transfer service.
  • an employee in the parcel shop provides the data collection and / or the actual order generation via the web portal and further process steps as a service on site in the receiving office of the transfer service.
  • the passenger discharges his luggage outside or inside the airport at a process station of the luggage system, in particular at a self-service station of the luggage system or at one third-party service.
  • Typical applications include hotel check-in, parking lot or train station check-in.
  • the PDT procedure is used when, for some reason, the passenger was unable to use the CPD or RPD method or for other reasons the final baggage tag can not yet be printed, e.g. B. because no boarding card has been issued.
  • the processing of the PDT procedure ie the data collection, the excess baggage clearing, the printing of the documents and the printing of the temporary baggage tag take place in this modification in principle very similar to the method described above with the commissioning of a transfer service. Depending on the application, certain process steps are eliminated or can be made simpler.
  • the handing over of the baggage takes place here as a rule but not to a parcel service, but - as already mentioned - to a third-party service provider or directly to the luggage system, in particular to a self-service station.
  • a passenger reaches a service station, in this application example a luggage self-service drop-off counter at the station, and wants to give up his luggage there. He may already have a boarding pass, but not yet a proper, LATA-compliant luggage tag assigned by the airline.
  • a connection to the check-in system of his airline is also not available and the CPD or RPD procedure can not be performed or made up.
  • baggage can be accepted by the baggage system and subsequently "married" to the airline's final check-in process.
  • the booked airline does not offer its own self-service options. Thanks to the PDT procedure, the baggage can still be accepted by the baggage system and then "married" to a final check-in procedure, whereby the passenger is allowed to complete the process steps before handing over the baggage to the self-service Drop off counter not directly on this but on an upstream self-service station performs.
  • the complete integration into a machine is of course also conceivable.
  • the time and place of the passenger and luggage check-in are irrelevant.
  • the decisive factor is that after the baggage handover to the PDT procedure described above, the passenger "gives up" the baggage in some form based on his PDT receipt, ie instead of the physical baggage, only his data is transferred using the PDT document.
  • the sequence and dependency from boarding pass to baggage can be flexibly configured using the PDT procedure the passenger has already handed over his baggage to the PDT procedure, the passenger arrives at an airline service or check-in counter or uses a self-service product such as the airline's web site, a smartphone app, a check-in machine or a CUSS application of the airline and performs its check-in procedure by itself
  • the passenger or a service / check-in agent transfers the key information from the PDT baggage receipt to the check-in application.
  • this is done by reading the code on the PDT baggage receipt.
  • the data relevant for the actual method are already stored here and the process can, if no further data is required, be continued without further operator steps. If necessary, additional data must be recorded or supplemented according to the application. Specifically, this depends on the requirements and the technical capabilities of the airline and / or service partners.
  • the check-in application now has all the data required for today's standard process and, in addition, the PDT ID (provisional baggage ID) that is important for the PDT procedure.
  • a message preferably in the form of a BSM (Baggage Source Message according to IATA RP 1745), is sent, even though no luggage tag is printed and attached to the baggage.
  • BSM Bagggage Source Message
  • the BSM will be sent to the airport sorting system and baggage security system (here BRS). It is important here that a clear reference to the relevant PDT-ID is sent in the BSM, so that referencing can take place in the subsequent process.
  • a PDT host application connected to the BRS will be made available for entering the PDT document data and the PDT ID.
  • the passenger Upon completion of the check-in transaction, the passenger will receive a baggage receipt with the new final baggage ID given by the check-in system.
  • the issue of the baggage tag is largely independent of time in the PDT procedure and is usually in the absence of the passenger and independent of the airline.
  • the interim PDT luggage tag is replaced by an IATA compliant baggage tag with a final Baggage ID assigned to the passenger. Specifically, this is as follows (for baggage accepted in connection with the SBC procedure, this step is omitted):
  • the PDT-recorded baggage from the upstream process stations is transferred to the sorting process at a defined transfer point of the airport's central infrastructure.
  • Luggage that is suitable for the baggage handling system (GFA) based on its shape, condition and size will be automatically entered into the GFA using the PDT ID and previously submitted BSM data. Baggage that is not suitable for the GFA will also be recorded as bulky baggage using the PDT-ID with matching BSM in a separate procedure.
  • the BSM data results from the PDT Baggage Acceptance Process as previously described.
  • the process step of the luggage tag replacement is as follows: By obtaining the previously described BSM or possibly BPM, the replacement of the PDT baggage tag is initiated.
  • the GFA as well as the bulk baggage management system react to the newly arrived BSM or BPM. If the "new BSM” with the "new baggage ID” was received prior to the delivery of the baggage, the baggage tag replacement is triggered by the collection of the baggage at the GFA or the baggage claim management system. If the piece of baggage in question is already in the GFA on receipt of the "new BSM", it is promoted to a separate processing station, whereas the bulky package management system signals the user to replace the baggage tag with the relevant PDT-ID.
  • the luggage in question For the identification of the luggage in question and the printing of the new luggage tag a special application is provided, which is preferably connected to the luggage system (here BRS), since the appropriate infrastructure, interfaces and data structure already exist here.
  • the item in question is identified by the PDT-ID.
  • the corresponding code is recorded.
  • the PDT-ID Based on the PDT-ID, reference is now made to the now-definitive baggage ID of the airline, the corresponding, IATA-compliant baggage tag is printed out at a process station using the baggage data transmitted via the BSM and attached to the baggage item.
  • the PDT luggage tag can be removed or optionally attached to the baggage item.
  • the baggage item can be returned to the normal sorting process based on the baggage tag ID on the baggage tag.
  • this can be communicated to the airline using a BPM.
  • a special feature of the PDT method is that the baggage can already be accepted before the passenger is checked in and later unambiguously assigned to the check-in procedure. Luggage can be accepted without the passenger or a service employee being able to simultaneously and directly use a check-in application (eg service, automatic Page or smartphone app). For the mere acceptance of the baggage no such check-in application is required.
  • a check-in application eg service, automatic Page or smartphone app.
  • Baggage will receive a temporary baggage tag, which will later be replaced or supplemented by the "correct" baggage tag associated with the carrier and ⁇ compliant, unless the SBC procedure is used
  • the creation, delivery and installation of the ⁇ -compliant baggage tag with baggage ID of the airline is not carried out by the passenger or the airline and their systems and is not triggered by them, but by the baggage system of a universal Service provider with its own infrastructure.
  • this baggage ID is also possible for this baggage ID to be inserted directly into the check without data interfaces (message exchange or BTM option) -in system of the airline can be registered. Similar to the usual method for detecting baggage of "unchecked baggage", the baggage ID is fed to the check-in record in the check-in system, which can be done manually by entering the baggage ID on the baggage receipt. in-staff or by reading the luggage voucher data by means of an application (or application adjustment) of the airline to be provided for this purpose.
  • messages exchange or BTM option data interfaces
  • FIGS. 4a to 4g show, in addition to the previously described PDT method, a self-explanatory flowchart for selecting one of the presented variants (CPD, RPD, SBC, PDT) of the method for handling the baggage task.
  • the starting point for the selection procedure shown in FIGS. 4a to 4g is a scenario in which the passenger with his luggage is at a process station of the luggage system, in particular at a self-service station (BTPP).
  • BTPP self-service station
  • the diagram clearly shows the interplay of the individual process variants.
  • failures or failures special advantages of the described method are shown.
  • the allocation of the baggage ID and the printing information are triggered at the earliest with the reading of the boarding pass information or with the actual check-in of the baggage.
  • the bag-tag print-point is physically a fairly simple service terminal for reading (digital) boarding passes and / or personal documents and for issuing LATA-compliant baggage tags. Logically, he establishes a connection between the passenger or his luggage and the luggage system. Bag-tag print points should be placed in strategic locations, eg. B. immediately before a luggage machine. In order to achieve the highest possible process stability, a local and therefore autonomous data provision is provided. This would ensure uninterrupted check-in operation even in the event of network outages.
  • FIG. 1 For optional hardware components, which may be arranged separately or integrated into a bag-tag print-point, are: - computer unit with network connection, data processing and storage;
  • Boarding pass readers for paper or digital boarding pass, in particular 2D and / or QR code scanners; - Document reader for personal documents, such as identity card, credit card etc.
  • - receipt printer for issuing the baggage receipt, if the passenger hands over his baggage and thus transfers the responsibility for the baggage to the transport company or its service provider;
  • Device for detecting the item of baggage and / or the passenger and / or the baggage handover process in particular a camera and / or a device for recording biometric characteristics, if an airline or authority would like to have documented the transfer of the baggage not only data but also figuratively or if this is desired for other reasons.
  • coded transponders of an RFID system can be used This applies to boarding passes and personal documents as well as to luggage tags and receipts or other documents and devices that are coded as part of baggage handling.
  • the method described and the technical components described are not limited to the application of air travel, but can be applied in a similar way to baggage for any type of travel or means of transport.

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Abstract

L'invention concerne un procédé pour la procédure d'enregistrement de bagages pour un voyage avec au moins un moyen de transport, qui est mis à disposition par une société de transport. Ledit procédé consiste à créer et à éditer une fiche signalétique de bagage avec un numéro d'identification de bagage univoque se rapportant au passager pour un bagage d'un passager dans un dispositif mis au point dans ce but. La procédure de l'enregistrement des bagages, en particulier la création et l'édition de la fiche signalétique du bagage et la réception du bagage du passager, est basée sur l'envoi et la réception de messages liés aux bagages par un système de bagages d'un prestataire de services indépendant d'un système d'enregistrement de la société de transport. Un ensemble de dispositifs servant à la mise en œuvre du procédé comprend un poste de traitement sous la forme d'une station de service qui est mise au point pour la création et l'édition de fiches signalétiques de bagage et qui est reliée au système de bagages du prestataire de services.
EP15718858.2A 2014-05-08 2015-04-23 Procédé et ensemble de dispositifs pour la procédure d'enregistrement de bagages Withdrawn EP3140789A1 (fr)

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DE102014106448.8A DE102014106448A1 (de) 2014-05-08 2014-05-08 Verfahren und Vorrichtungsanordnung zur Abwicklung der Aufgabe von Reisegepäck
PCT/EP2015/058755 WO2015169604A1 (fr) 2014-05-08 2015-04-23 Procédé et ensemble de dispositifs pour la procédure d'enregistrement de bagages

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PT3205411T (pt) 2016-02-11 2020-09-01 Siemens Ag Método de classificação de bagagem e sistema de classificação de bagagem
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