EP1909243A1 - Système de commande des interventions pour des unités mobiles d'urgence - Google Patents

Système de commande des interventions pour des unités mobiles d'urgence Download PDF

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Publication number
EP1909243A1
EP1909243A1 EP06020894A EP06020894A EP1909243A1 EP 1909243 A1 EP1909243 A1 EP 1909243A1 EP 06020894 A EP06020894 A EP 06020894A EP 06020894 A EP06020894 A EP 06020894A EP 1909243 A1 EP1909243 A1 EP 1909243A1
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EP
European Patent Office
Prior art keywords
alarm
security service
mobile
alarm object
service provider
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP06020894A
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German (de)
English (en)
Inventor
Michael Hasecke
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Esu Sicherheits- & Dienstleistungsmanagement GmbH
Original Assignee
Esu Sicherheits- & Dienstleistungsmanagement GmbH
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Esu Sicherheits- & Dienstleistungsmanagement GmbH filed Critical Esu Sicherheits- & Dienstleistungsmanagement GmbH
Priority to EP06020894A priority Critical patent/EP1909243A1/fr
Priority to DE112006004165T priority patent/DE112006004165A5/de
Priority to PCT/DE2006/001818 priority patent/WO2008040264A1/fr
Publication of EP1909243A1 publication Critical patent/EP1909243A1/fr
Withdrawn legal-status Critical Current

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    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B27/00—Alarm systems in which the alarm condition is signalled from a central station to a plurality of substations
    • G08B27/006—Alarm systems in which the alarm condition is signalled from a central station to a plurality of substations with transmission via telephone network
    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B25/00—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
    • G08B25/006—Alarm destination chosen according to type of event, e.g. in case of fire phone the fire service, in case of medical emergency phone the ambulance
    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B25/00—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
    • G08B25/01—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium
    • G08B25/016—Personal emergency signalling and security systems

Definitions

  • the present invention is in the field of mission control systems for mobile security services and relates to a method, a system and the various system components for the operation of a mission control system according to the preamble of claim 1.
  • the aforesaid mission control systems are normally arranged in the state of the art within a regional structure in which a control center generally manages a plurality of objects scattered over a limited regional area by providing and patrolling a predetermined number of security service personnel on a case-by-case basis .
  • the commonly used in the art deployment procedures in such control centers must obey certain conditions.
  • a very important requirement is the guarantee of a certain level of service quality. This implies that, assuming reasonable and realistic conditions, one can guarantee a maximum response time to an incoming alarm towards the customer. It is, for example, desirable to be able to promise the customer that a member of the security service will be on site at least five to ten minutes after receiving the alert in order to intervene specifically.
  • Another problem is the relatively high turnover of staff in the various mobile security services, because it contributes to the need to carry out repeated training sessions on the various items on the watch list.
  • Another problem is the lack of linguistic proficiency and the sometimes lack of linguistic understanding of some members of the mobile security services, who are often inadequate with the language of the country to quickly and completely grasp a particular issue. However, this is an important prerequisite for a high quality of the monitoring service,
  • the present invention solves the aforementioned object by providing - in short - all the data of all sites of the surveillance area in a single control center, from the then certain, mobileanddienstleister- here also "intervention forces" called -in any region even without the usual, elaborate training quickly and safely, as well as with all the information needed, can be routed to the site, where they receive on the way, if necessary, detailed instructions in an easy-to-understand way, so they can find their way around the place immediately and the appropriate action for each specific alarm incident can initiate. Further advantageous measures and technical features of the aforementioned objects will be explained below.
  • a method for operating a mission guidance system for managing mobile services operations according to the preamble is disclosed of claim 1 following steps when an alarm call is received in the mission control system:
  • a program equipped according to the invention accesses the information of the object ID of the alarm object which sent out the alarm call. Since each monitoring object has a specific database entry in a central database in the mission control system, which is identified, for example, via the aforementioned identifier, an operating program for the deployment control system equipped according to the invention uses those. Object identifier and accesses the database entry that belongs to the alarm object of the incoming alarm. This database entry contains the address and other information such as GPS data of the alarm object.
  • access is made to the personal database in which, for each intervention force, the current geographical position is stored according to the invention, always on condition that it is in service or at least on standby.
  • one or more intervention forces are selected whose stored geographic position is relatively close geographically to the alert object.
  • an alarm message is sent to one or all selected security service providers, stating an identification of the alarm object.
  • the intervention force announces itself and initiates the drive to the alarm object, further additional information regarding further, closer characteristics of the alarm object is transmitted to the intervention force.
  • the drive to the alarm object can also be done independently of a car on foot, by bicycle or by motorcycle.
  • On the receiving side receives a mobile multifunctional device, which also serves as a receiving device for these alarm messages serves and can be worn on the body at any time, the alarm message including the identification of the alarm object.
  • the intervention force is informed by an emergency.
  • the intervention force carries a single handy, multifunctional "alert companion" that constantly receives the current GPS coordinates via a built-in GPS receiver that constantly transmits these GPS data via GPRS to the control center, and in the event of an alarm the above-mentioned alarm message, wherein the device simultaneously contains a functional component for authentication of the intervention force, a functional component for receiving further, detailed messages after successful authentication, and which includes a navigation system component that automatically starts the route guidance after authentication, since the GPS data of the alarm object are already automatically defined as the "current destination" of the navigation system component.
  • this single universal "alarm companion" device includes all the functions that are needed for rapid deployment.
  • the navigation system component can be separated from the "alarm companion device", because it is replaceable by a navigation system already present in the vehicle, in addition a suitable data and program interface, via cable or wireless, for example via Bluetooth, for the interaction between the two devices is provided.
  • the intervention force will immediately go to their car, with which they can drive to the alarm object. Once the intervention force is in the vehicle, the route guidance to the threatened alarm object is preferred automatically initiated via an encrypted Bluetooth interface between the mobile receiver and the navigation system. On the way there, the intervention force receives further additional information concerning the closer properties of the alarm object, preferably with linguistic output or instructive imagery, which is also sent from the center to the intervention force.
  • This additional information can then be output via the display and speakers of the navigation system or via the mobile device.
  • the authentication of the intervention force for the purpose of checking whether it is authorized to receive the nearer alarm data may be accomplished by various principles known in the art, for example via a smart card, the smart card reader being present in the alarm companion device, or an RFID chip with a transponder unit, via a unit for querying biometric data, or by inclusion and verification of username and password.
  • This automated and systematic procedure successfully alerts the person who is more or less randomly closest to the alarm object. Furthermore, the intervention force can immediately start or run in the direction of the alarm object and does not waste time with an additional route to the operations center in order to collect any documents about the alarm object.
  • the geographical proximity is evaluated by taking into account the so-called proximity to traffic.
  • This makes it possible to select the intervention force which, on the basis of realistic assumptions, can be expected to arrive at the place of deployment by exploiting the normal transport network. For example, obstacles and lack of bridges or railway tracks and similar obstacles become direct links and thus calculable.
  • This is preferably done with simultaneous query of a route plan module implemented into the program. Due to the fact that graphical information relating to the alarm object is transmitted in a preferred manner, an intervention force which can not be perfectly German can also form an accurate picture of the alarm object, whereby graphic arrows etc. can be used to point out neuralgic points on the object.
  • the graphical information is accompanied by a voice output.
  • all data of the alarm object are sent in encrypted form in order to prevent abuse.
  • a confirmation routine can be run through automatically, which processes certain responses of the intervention force to a number of predetermined questions regarding the alarm object in order to ensure that the intervention force has understood the peculiarities of the respective alarm and can prepare accordingly. Then, a certain, already sent information can be sent again easily if it can be deduced from an evaluation of the answers that the intervention force has responded insufficiently, which suggests a lack of understanding. For example, in this way, the address of the site or certain route information can be clearly transmitted again.
  • such questions are automatically generated and sent in the control center by a speech synthesizer from a data pool stored there in advance and specific for each alarm object.
  • the responses of the intervention force on the part of the response control center by a voice recognition program evaluated.
  • the dialogue between automatically synthesized additional instruction and the response of the intervention force can be additionally monitored by a specialist in the control center. For example, this practitioner hears the responses of the intervention force through a loudspeaker and can operate a microphone interface to easily connect to the existing communication channel and then give verbal instructions that can be sent directly to the security service provider.
  • the above-mentioned authentication process of the intervention force is performed on the mobile transceiver device by means of a transponder interface.
  • Successful authentication is a prerequisite for sending the advanced instructions on the existing channel.
  • a mobile transceiver which has a GPS receiver and has a predefined news channel, via the respective current GPS data together with a person identification of the intervention force, which is assigned to this device, preferably at regular intervals or dependent be sent by the speed with which the coordinates change.
  • an encryption and decryption logic is present in the device to encrypt all security-related data and thus safe to send and receive.
  • the address of the alarm object is displayed continuously on a display, for example of the in-vehicle navigation system. This increases the certainty that the intervention force, including any accompanying personnel, can prepare for the right object.
  • the deployment control program implemented according to the invention is automatically activated and called in the control center when an alarm is received by corresponding sensor signals.
  • the operation line inputs a specific object identifier manually, as might be the case, for example, when a telephone call from a monitored or monitored object arrives without any sensor triggering an alarm.
  • the counterpart of the existing in the operation control center control program is located in the mobile transmitting and receiving unit, which can be a pure receiving unit in case of need.
  • the first step is to ask the intervention force by running the program to activate either the mobile phone or the navigation system of a nearby car.
  • the intervention force is called upon to contribute as quickly as possible to building up a communication channel with the operations control center, by simply keeping the corresponding equipment on.
  • the intervention force equipped with the current coordinates of the object, navigation system and with the additional information received, can then appear relatively well prepared at the place of use.
  • it continuously reports its own position as a GPS data record, for example via the GPRS technology known in the prior art, to the mission control center back.
  • the latter is always in the picture where intervention forces are currently.
  • the constant feedback on which intervention forces are located is analyzed in a separate program module according to the invention in the control center.
  • This program module evaluates the current locations of the freely available intervention forces, which are not involved in an up-to-date alert, in such a way as to avoid an accumulation of intervention forces in a relatively narrow spatial subarea of the whole surveillance area without a concrete, rather random accident. This is done, for example, by dividing the entire surveillance area into a large number of smaller subareas and considering the number of intervention forces contained therein.
  • a camera and a predefined broadband channel are integrated in the mobile transceiver, via which video and / or video information is sent from the mobile device to the dispatch control system can be. This allows the control center to get an accurate picture of the affected alarm object and, if necessary, to automatically alert further intervention forces, regardless of the personal assessment of the service provider already there.
  • FIG. 1 shows a geographical area 10 within which a plurality of objects 01 to 012 are shown, wherein a plurality of intervention forces I1 to I5 are spatially arranged between these objects and an emergency control center Z is shown in the middle of the area.
  • the places are each marked with a cross.
  • Each of the objects O1 to O12 is monitored by the dispatch center. Sensors attached to an object, as known in the art, register when any disturbance occurs and automatically transmit a signal to the dispatch center, which is evaluated as an alarm if it meets certain criteria.
  • the invention sets the state of the art nothing own added.
  • the intervention forces I1 to I5 are persons who, if they are on duty, are distributed in the spatial area 10 and, for example, permanently patrol.
  • each intervention force is equipped with a mobile GPS receiver having a functional interface to the radio or to the mobile phone, via which, for example every 30 seconds, the current geographical position of the intervention force is routed to the dispatch center is communicated.
  • the GPS receiver and the mobile telephone preferably have a common Bluetooth interface, wherein the mobile telephone then sends this data to the control center Z via a predefined GPRS channel.
  • a dispatching control center in this embodiment includes a plurality of communication channels 18A-18N through which the control system implemented as a computer application can process alarm signals sent from the monitored objects and received at the control center.
  • the various sensors 22A to 22N and a plurality of free telephone lines an interface with a plurality of constantly open and operated GPRS channels 24A, 24C ... 24M is provided, over which constantly, for example every 30 seconds, for the intervention forces in Use whose current geographical position is sent to the operational control center.
  • such a GPRS message includes a personal identifier of the intervention force, GPS coordinates, a flag indicating whether the intervention force in question is actually in use or not, another flag indicating whether the intervention force is on standby, and a date field and a time field.
  • a personal identifier of the intervention force GPS coordinates
  • a flag indicating whether the intervention force in question is actually in use or not another flag indicating whether the intervention force is on standby
  • a date field and a time field a date field and a time field.
  • a database 12 is provided for the objects to be monitored and another database 14 for the management of the intervention forces related data.
  • the individual databases 12 and 14 are implemented in a single database application.
  • an entry 18A, 18F... 18N for an object to be monitored contains an object ID that uniquely identifies an object, the address of the object in plain text, the GPS coordinates of the object, the name of the object Customers, various other customer information, an alarm flag that is set on incoming alarm and is otherwise 0, as well as other fields that designate the sensor type that triggered an alarm.
  • each entry for an intervention force contains a person identifier that identifies a person for communication purposes whose name is in plain text, several telephone numbers and possibly a pager number, by means of which the intervention force is immediately available, and according to the invention a field for the native language of Power of intervention as well as another field for another foreign language, with which the power of intervention can communicate.
  • Another field is provided for the GPS coordinates, the contents of which are then continually overwritten, depending on how the new GPS data is received via the above-identified GPRS channel 24.
  • Another flag is provided to indicate whether or not the intervention force is on standby at all. Another flag is provided, which indicates whether the intervention force is busy with a current alert or not.
  • Another field is provided, which identifies the vehicle with which the intervention force is traveling.
  • one or more additional fields are provided, which store the personal identification of the team members, who form a team together with the mentioned intervention force and who can be assumed to at least Normally, they are in close proximity to each other because they are traveling with a common vehicle, for example.
  • a transceiver unit 26 which establishes a communication channel 28 to a mobile communication device 30, which carries the intervention force with it, the channel 28 is used in particular for the alarm case.
  • the channel 28 is redundant for security reasons.
  • the mobile unit 30 is a multi-functional, handy and equipped with some special features mobile device.
  • a transmitting and receiving unit 32 is provided which can communicate via GSM, UMTS, GPRS.
  • UMTS video information or image information can thus be displayed in a preferred manner.
  • the mobile communication unit has a predefined and preconfigured GPRS channel 34 which is operated continuously and via which at least the personal identification and the GPS data are continuously communicated to the deployment control center.
  • the definition of the channel is stored in a special field 36 and can be reconfigured if necessary.
  • a GPS receiver unit 38 is permanently installed in the mobile unit or alternatively provided separately, but provided for this purpose with a configurable data interface and associated transmitter / receiver unit.
  • the GPS receiving unit 38 will continuously receive the GPS coordinates of the intervention force when it is patrolling somewhere in the surveillance area.
  • an authentication unit 40 in the form of an authentication logic and a transponder interface 41 is provided, which is implemented, for example, contactlessly via an RFID chip. This authentication unit is used in case of alarm to initiate further communication.
  • a permanent memory 42 which stores, among other things, the person identifier 44.
  • CPU and main memory 46 load and / or operate the program module according to the invention, which executes a part of the inventive method.
  • Graphic outputs can be reproduced via a display 48.
  • a navigation system 50 which can be used in a preferred manner to automatically initiate a route guidance from the current position to the alarmed monitoring object in the event of an alarm. In this case, the GPS position of the alarm object is automatically transmitted via this interface in the event of an alarm.
  • all monitoring objects can already be stored in the navigation system as a predefined, potential destination in order to accelerate the initiation of route guidance.
  • the program module carries out a cross reference into a corresponding table of object identifier and GPS coordinates, checks once again the GPS data of the alarm object and then, in case of agreement, simply forwards the object ID to the navigation system 50 for destination guidance.
  • the mobile device 30 may also include the navigation system. It is then an autonomously working "alarm companion device".
  • the method begins with a step 410 in which any one of the sensors reports an alarm from a monitoring object.
  • a telephone call could be received and the telephone clerk has the task of deriving the object ID from the call.
  • the sensor signal already contains the object ID.
  • the object ID can then be used to access the correct entry 18F in the object database 12 in a further step 420.
  • the alarm flag is set or not set here, if it can be assumed that a false alarm has been triggered. Reference may be made here to relevant techniques known in the art for such cases.
  • the database entry of the object affected by the alarm also contains a data field which designates the GPS coordinates of the object.
  • these coordinates are read out and buffered, see step 430.
  • other object-related information is also read from the database entry in order to make it available for further communication with a still to be selected intervention force.
  • a link to additional information is also read out, wherein the additional information itself may be electronically stored image information, linguistic information or video information or just text, each of which is all aimed at serving the intervention force in its use on the alarm object as supporting edge information.
  • the personal database 14 is now accessed, in particular all fields which contain the current or last-stored GPS coordinates of the intervention forces. Assuming that the control center employs a total of 50 intervention forces, of which at the moment of the receipt of the alarm 40 in Willingness. Then, first of all database inspirations in the database 14, the standby bit is read, whereby only those entries are further evaluated whose ready bit is set to 1, whereby it is clear that the associated person is on standby. Then the other flag is checked, which indicates whether a certain employee is already busy with an alarm or not. Since it is unlikely that multiple alarms will come in at the same time, the general case will be that the "with alarm busy" flag is not set. Then the remaining database entries of the basically available intervention forces are checked for their GPS coordinates.
  • a comparison takes place between the geographical information of the alarm object and the geographical information from the personal database 14.
  • the entry 20C of the intervention force or a complete team of intervention forces closest to the alarm object is then selected. If required, several entries, preferably those with the respectively closest geographical positions, can also be selected.
  • a further step 455 takes place, by means of which the so-called "proximity to traffic" of the available intervention forces is likewise examined.
  • the geographical information for example, a subset of available intervention forces in a present in the control center navigation system is entered, which happens automatically, for each intervention force in question, the fastest route is calculated.
  • the intervention force or team of intervention forces for whom the navigation system has calculated the shortest travel time is then preferably selected.
  • step 460 first of all the favorite language of the selected intervention force is read from the corresponding database entry and the link from the entry of the alarm object in the object database is selected, which contains the additional information in this favorite language. If there is no link to such additional information in the favorite language, the second language and the corresponding link to the second language additional information are used.
  • the first alarm call has already been sent to the selected intervention force.
  • This can preferably take place simultaneously via a plurality of channels in order to ensure that at least one signal is perceived by the intervention force.
  • the intervention force performs an authentication procedure to make it clear that it is authorized to receive the more detailed alert message that follows.
  • the dispatch center waits until either a time-out signal is received indicating that the intervention force has failed to authenticate itself or until an acknowledge signal is received which, in response to a successful authentication of the intervention force, is automatically received from the mobile unit 30 of the intervention force is sent to the mission control center. In this case, everything goes according to plan and the intervention power is available.
  • the intervention force can not be authenticated, it can be assumed that circumstances have occurred, for example of a criminal nature, aimed at preventing the force of intervention from reaching the place of deployment.
  • step 470 based on the assumption that the authentication process could be successfully completed, the automatic route guidance is now initiated with the aid of the navigation system on board the vehicle of the selected intervention force, see step 470.
  • a channel with a large bandwidth can now be used in this case, with the transmission preferably being encrypted in order to be able to keep this sensitive information secret.
  • Encryption and decryption techniques which are already known in the art, may be used.
  • UMTS is available, it can preferably be used to be able to communicate possibly existing video information with the highest information density as simply as possible from the dispatch center to the intervention force. In this case, the above-mentioned, correct language version is used for the additional information of the alarm object, step 480.
  • step 490 then the output of this additional information in a preferred manner on the relatively large display of a located in the car of the intervention force Navigation system are output.
  • a standard interface to a standard notebook may be used, and if that should not be available, a suitable mobile device display may be used, step 490.
  • the interventional force may also be used by the method of the invention or entire teams of interventionists during the trip to the site can be specifically informed about the peculiarities of the object in alarm, and there is a high probability that there are no linguistic difficulties, because the extra information sent in the favorite language of the intervention force or the team spent can be.
  • the geographical coordinates of the individual intervention forces are continuously checked with a separate thread of the control center program according to the invention.
  • the corresponding fields of the personal database 14 are read out.
  • the entire surveillance area for which the operations control center is responsible is divided into a first number of subareas, for example, four, with each division determining how many intervention forces it currently has. If there is a sub-area in which there are no intervention forces, an appropriate number will preferably be obtained from the next adjacent sub-area, which has an "oversupply" with intervention forces withdrawn by intervention forces, by informing them, via an appropriate communication line, of patroling in this unserved sub-area.
  • This method can also be refined by increasing the number of subregions, for example, from four to eight, and repeating the procedure in a similar manner.
  • the sub-regions are preferably predefined mathematical expressions in which the GPS coordinates are used. It goes without saying that individual subareas should also be defined smaller than others in order to adequately take into account specific, local conditions. Such circumstances can be, for example:
  • the number of objects to be monitored in a sub-area the density of the available transport network in a sub-area, the presence or absence of routes that are difficult or impossible to cross, such as river, railway line, lake, large fenced building complexes, etc.
  • the present invention may also be embedded in a computer program product incorporating all features enabling implementation of the methods described herein, and which, when loaded into a computer system, is capable of performing these methods when coupled with the computer current data is supplied.
  • Computer program devices or computer programs in the present context mean any expressions in any language or notation, or any code of a set of instructions intended to cause a system having an information processing capability, to be translated into another language or notation or other code by the following functions . Reproduction into a different material form, to perform a particular one either directly or sequentially or both.
  • the "one-device” solution is preferable.
  • GPS reception function a a separate, commercially available component in the prior art coupled with a mobile phone, in turn, for example, runs a Java application that periodically the data on the Input port reads to which the GPS receiver is connected, and sends this data constantly via a predefined GPRS channel to the Leitsetelle, function b).
  • the function c), receiving the alarm message, can be made via the mobile phone, either as a telephone call, or as an SMS.
  • the authentication, function d) can also be done via the keyboard of the mobile phone at cost efficiency.
  • the reception of further detailed information can likewise take place via a mobile telephone, and optionally via UMTS, if a large bandwidth is required.
  • the route guidance can also be done in a mobile phone, as there are already in the prior art mobile phones that have implemented a navigation application.

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  • Business, Economics & Management (AREA)
  • Emergency Management (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Health & Medical Sciences (AREA)
  • Public Health (AREA)
  • Engineering & Computer Science (AREA)
  • Computer Security & Cryptography (AREA)
  • Alarm Systems (AREA)
EP06020894A 2006-10-05 2006-10-05 Système de commande des interventions pour des unités mobiles d'urgence Withdrawn EP1909243A1 (fr)

Priority Applications (3)

Application Number Priority Date Filing Date Title
EP06020894A EP1909243A1 (fr) 2006-10-05 2006-10-05 Système de commande des interventions pour des unités mobiles d'urgence
DE112006004165T DE112006004165A5 (de) 2006-10-05 2006-10-16 Einsatz-Leitsystem für mobile Sicherheitsdienste
PCT/DE2006/001818 WO2008040264A1 (fr) 2006-10-05 2006-10-16 Système de commande d'intervention pour services de sécurité mobiles

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
EP06020894A EP1909243A1 (fr) 2006-10-05 2006-10-05 Système de commande des interventions pour des unités mobiles d'urgence

Publications (1)

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EP1909243A1 true EP1909243A1 (fr) 2008-04-09

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DE (1) DE112006004165A5 (fr)
WO (1) WO2008040264A1 (fr)

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FR2923640A1 (fr) * 2007-11-13 2009-05-15 Emmanuel Delannay Procede d'alerte automatique de secours et systeme de mise en oeuvre.
DE102009038692A1 (de) * 2009-08-24 2011-03-17 Swissphone Telecom Ag Endgerät für ein Telekommunikationsnetz und Verfahren zum Betreiben eines solchen Endgeräts
WO2017020879A1 (fr) * 2015-07-31 2017-02-09 Dallmeier Electronic Gmbh & Co. Kg Système pour observer et influencer des objets d'intérêt ainsi que des processus exécutés par ceux-ci et procédé correspondant

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Publication number Priority date Publication date Assignee Title
DE102013203825A1 (de) * 2013-03-06 2014-09-25 Wallenwein Facility Management Gmbh Überwachungssystem und Verfahren zum Einrichten eines Kontrollpunkts

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