EP1362297A2 - Procede, dispositif et produit programme informatique pour la surveillance d'un processus de production de documents - Google Patents

Procede, dispositif et produit programme informatique pour la surveillance d'un processus de production de documents

Info

Publication number
EP1362297A2
EP1362297A2 EP01980299A EP01980299A EP1362297A2 EP 1362297 A2 EP1362297 A2 EP 1362297A2 EP 01980299 A EP01980299 A EP 01980299A EP 01980299 A EP01980299 A EP 01980299A EP 1362297 A2 EP1362297 A2 EP 1362297A2
Authority
EP
European Patent Office
Prior art keywords
data
file
control
operator
monitoring
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP01980299A
Other languages
German (de)
English (en)
Inventor
Martin Silbersack
Benoit Dujardin
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Canon Production Printing Germany GmbH and Co KG
Original Assignee
Oce Printing Systems GmbH and Co KG
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Oce Printing Systems GmbH and Co KG filed Critical Oce Printing Systems GmbH and Co KG
Publication of EP1362297A2 publication Critical patent/EP1362297A2/fr
Withdrawn legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management

Definitions

  • the invention relates to a method, a device and a computer program for monitoring a document production process.
  • electronic high-performance printing devices with pre- and / or post-processing devices are interconnected to form an integral document production system.
  • the entire document production process is monitored, controlled and possibly planned by a common facility.
  • the system automatically causes a replacement document to be reprinted and the incorrectly processed document to be sorted out, so that continuous process control from the creation of the document in an electronic system, for example a user program in a computer, to the completion of the production process, for example by provision of the document for mailing is ensured.
  • an electronic system for example a user program in a computer
  • managers are provided in the above-mentioned system, which perform various monitoring and control tasks in the document production process.
  • systems manager operating data of the entire printing or preprocessing and postprocessing process are recorded. All the information that arises during the processing of the document production order, for example the number, size and parameters of the orders (jobs) to be processed, their degree of completion and duration, and the devices with which the orders were processed are recorded.
  • Static machine data such as the device name, its serial number, version of control software, etc.
  • Dynamic machine data that is continuously collected during the operation of the device, e.g. Current device settings, error messages and performance data (meter readings, clock rates, etc.) are continuously given a corresponding time stamp and also recorded in the database.
  • device evaluations can then be carried out for individual devices or device groups, for example utilization reports, error reports or performance reports can be generated. Such data or reports can then be exported to other systems suitable for evaluation via an application program-specific interface (API).
  • API application program-specific interface
  • the above-mentioned data recorded during production operations form an important basis for the recording, calculation and calculation of costs of the production process as well as for production planning and invoicing.
  • print data are transmitted from a computer to a printing device for printing on a record carrier.
  • the record carrier is fed to at least one processing station which has a control device at a control point.
  • Control data generated by the control device are sent to a monitoring device via a computer network.
  • the monitoring device interacts with a database in which the control data are recorded.
  • data about at least one operator assigned to the printing device and / or the processing station are recorded in an operator file.
  • a log file is generated which contains both the machine-generated control data and data about the operator assigned to the particular monitored device and / or its control device.
  • the invention thus makes it possible to determine the productivity and / or quality of the document production process not only on the basis of machine-generated data, but also on the basis of data from the people operating the machines. believe it.
  • the document production process can be optimally monitored, controlled and / or planned. By specifying the responsible operator, personal, high-quality quality assurance is also made possible.
  • the invention provides for a log file to be formed from the large number of machine data recorded, in which only predetermined control data supplied by the respective control devices are stored.
  • data from the quality inspection (print quality, correct order completion) and / or cost-related data (reprints, quantity and duration of processing) are provided as predetermined data.
  • data about the assigned operator and / or about system interventions by the operator, for example by intervention in the production process and / or in a control of the connected production devices are recorded.
  • the file generated thereby forms a kind of electronic routing slip or electronic protocol for orders, in which order-specific information, e.g. to identify the order (job name, job number, order number) as well as entries about the production process and the respective responsible user.
  • the content of the slip or job log and in particular any layout for a corresponding output list for a data export or a printout of the slip can be generated in a customer-specific and / or order-specific manner. It is printed out and / or archived electronically, in particular for the purpose of preserving evidence and / or quality control.
  • a code-protected procedure for specifying the operator's data is provided to form the operator file.
  • a first, personal access calculation tification level can be provided, via which data of a single person is assigned to a device in the operator file with a personal access code assigned to a single person.
  • a second, administrative access authorization level can be provided, in which data of several people can be assigned in the operator file with an administrative access code and / or in an administrative person file that controls the access authorizations and / or the operator file entries. NEN.
  • the invention is intended in particular for use in a network in which a plurality of terminals are connected, each of which can be used to connect to the monitoring device for generating and / or changing the operator file.
  • a terminal can in particular be a control panel on the printer or on one of the processing stations.
  • FIG. 1 A document production system
  • a document production system 1 is shown in FIG. 1, in which print data generated individually in pages or documents is sent from a host computer 2 to a spooling device 3 and from there to a printing device 4.
  • the print data are stored on a recording medium 28, e.g. printed on paper or plastic foils, individually for each page (e.g. with different address data per document) and the printed record carrier 28 is fed to an inserting device 5, in which the record carriers are merged and enveloped document-wise with envelopes 29 and / or additional insert sheets.
  • the enveloped documents 30 generated in this way are fed to a postbox system 6, in which they are output, sorted by postcodes, in corresponding dispatch boxes for dispatch by post.
  • Mailings can be franked either in a franking device connected in front of the postbox system or electronically already in the course of the printing process, in that the franking data e.g. can be printed directly in the address area or in the address window of the documents.
  • the various devices for processing document production orders are each assigned terminals via which the assigned device can be operated on the one hand and on the other hand a connection to the central monitoring device 7 can be established via a network line 21.
  • the entire document production process can be monitored and controlled with the monitoring device 7.
  • Various system components are also assigned a control device, in which those carried out in the respective device Process steps of the document production process are checked in each case and corresponding control data are formed.
  • the control data are likewise fed via the network 21 to the monitoring device 7, which stores them in an overall monitoring file 9 in a database memory 8.
  • the spooler 3 is thus assigned a user interface 17 and a control device 12, the printing device 4 a control panel 18 and a control device 13, the inserter 5, a terminal 19 and a control device 14 and the postbox system 6 as an example of a delivery system (DVY ) a terminal 20 and a control device 15.
  • a delivery system DVD
  • a production order is generated via a module 16, which consists of a large number of mail items (e.g. letters). Each shipment can in turn contain several documents, e.g. Information letters and additional, pre-printed and to be sorted attachments. A document can consist of several pages to be printed.
  • the job generator 16, with which the production job is generated, can be activated in the host computer 2, via user programs, via the network and / or by means of the graphical user interface 22 of the monitoring device 7.
  • FIG. 1 Although only one device of the productive devices 2, 3, 4, 5 and 6 is shown in FIG. 1, several devices of the same type can be provided for each of these devices.
  • Such a system is shown for example in FIG. 3.
  • Three different printers 4a (PRT1), 4b (PRT2) and 4c (PRT3) are shown there, two inserters 5a (INS1), 5b (ISN2), and three postbox systems 6a (DVY1), 6b (DVY2) and 6c (DVY3) ).
  • Various other additional devices Post 1, CUT 2, TSP 1, MBX 1, CSC1 ...) are also provided.
  • there are consequently a multitude of possible combinations of the devices which, depending on the pressure order can be individually interconnected to process the order.
  • a first processing path 31 results, for example, in which a document is printed with the printer 4b, is inserted in the inserter 5a and then goes through various transport devices TSP2, TSP3 and MBX2 before it is fed to the postbox system 6a and made available for dispatch in an output station CST3 becomes.
  • a second processing path 32 for another document production job is printed by the printer 4a, passes through a buffer POST 1 and a cutting device CUT 2 before it is fed to the inserting device 5c (IMF 3) and via the subsequent transport devices TSP 1 and MBX 1 to a post box system 6b (DVY 2) fed and output to the output station CST 1.
  • IMF 3 inserting device 5c
  • VY 2 post box system 6b
  • the document production system can thus be configured very flexibly and can be easily adapted to the respective requirements of the print job, such as the desired production speed, additional insertion of pre-printed material in the inserting device, etc.
  • Both the selection of the processing devices involved and the selection of the corresponding control points can be freely configured. Any number of control points can be assigned to each device and vice versa, so that there is an N to M relationship between the number of devices and the number of control points. N and M denote whole numbers.
  • Devices and / or control points can also be combined into groups if the processing route can go through more than one control point in a processing step and the same operator is assigned to the control point or device.
  • the devices or control points 4c and 4b are combined to form the printer control point group 33 and the inserters 5a and 5b to the inserter control point group 34.
  • NM ⁇ F ⁇ is 3 ⁇ NJ rt F ⁇ ⁇ 3 F- • ⁇ F 3 " ⁇ ⁇ rt DJ F Cn
  • the operating data also record document-wise data as well as identifying data of individual pages which are assigned to a document as identifiers.
  • Such documentary data is e.g. generated in a first step, in particular printed on the document as a barcode and read and recorded again in a later processing step.
  • a file is assigned to a document production order, a so-called electronic job ticket, in which the order data applicable to the respective order are stored.
  • job data can be made available either electronically via the system generating the job (e.g. Job Generator 16 or Host 2) or by machine-controlled reading processes from printed record carriers in the form of barcodes, OCR fonts (Optical Carrier Recognition) or MICR fonts (Magnetic Ink Characater Recognition) can be read.
  • the Systems Manager 36 it is possible, on the one hand, to track the production progress of an order or document (tracking function) by collecting data at the checkpoints 12, 13, 14, 15 about the orders, documents or pages being processed using unique identification numbers and transmitted to the monitoring device 7.
  • a comparison of the actual data with the specified target data of the order can be carried out and duplicate, incorrect or missing orders, documents or pages can be recognized and reported.
  • an integrity check can be carried out in which the data delivered by the individual control devices are checked with respect to one another with regard to their data integrity.
  • the systems manager can issue direct commands to the printing device 4 and / or to the host computer 2 via a simple, graphic user interface. For this purpose, it is provided in particular to also integrate the job generator 16 into the systems manager.
  • F- ⁇ a F DJ DJ 3 PJ rt • ⁇ ⁇ d F ⁇ s 1 ⁇ ⁇ a 3 a N uq 0 F- N rt ⁇ ⁇ rt T. ⁇ F- F- 3 et O Hi cn ⁇ 3 .
  • F- F- ⁇ ⁇ uq 3 F- 3 DJ €, F- DJ F J ⁇ et ⁇ cn DJ ⁇ ⁇ F- rt ⁇ ⁇ F " ⁇ er rt t? D
  • a suitable recording medium for example from a paper roll
  • the post-processing of the printed documents in an insertion device possibly with the insertion of insert material, an inserting device with the feeding of envelopes, a franking device and / or a post box System.
  • a new document production order (job) is generated via the job generator 16 or via the print manager 38 in the monitoring device 7 and communicated to the host computer 2.
  • the latter sends the corresponding print data to the spooling device 3, in which the control module 12 records first control data and transmits it to the monitoring device 7. It stores the control information as a control file in the overall monitoring file 9 of the database 8.
  • the control module 12 records first control data and transmits it to the monitoring device 7. It stores the control information as a control file in the overall monitoring file 9 of the database 8.
  • it simultaneously creates an entry in the log file 10 in which selected data from the file received by the spooling control device 12 is recorded in the log file 10 and at the same time the corresponding one in the operator file 11 as responsible for the spooler deposited person or their data stored in the log file 10.
  • FIG. 5 shows entries in a log file that was generated in an ongoing document production operation.
  • the print order consisted of 10,000 mail items with a total of 20,000 pages, which was processed with a reprint of a shift change at 1:00 p.m.
  • the job was printed on a web-shaped recording medium (continuous paper), cut into pages using a cutter and then fed to two inserting devices.
  • the "Nota” column is not part of the job log file, but merely serves as an index to the explanations below.
  • # 8 # is in column 8 as Checkpoint name specified
  • This entry informs about the creation of the single job.
  • the control point has the ordinal number 0 as the control point number, see column 7.
  • the parameter "Reprint” (column 6) is set to 0, which indicates that it is an original print (first print).
  • the identification number (ID, column 5) of the single job is 256 and that of the associated print job (jobs, column 3) is 17.
  • the print job was created on April 20, 2000 at 12:30:20 pm and consisted of 10,000 items numbered from 1 to 10000.
  • Nota 10 shows that Mr. Knorz set 23 shipments to be faulty.
  • Nota 11 states that at 14:45:19 Mr. Mayer reprinted 1695 items from 1 to 4567.
  • Nota 12 contains essentially the same information as Nota 1, but the emphasis has been set to 1. Corresponding . applies to notas 13 and 14 with reference to notas 2 and 3.
  • Nota 17 indicates that the inserter had set 4 consignments to incorrect. These were manually reinserted by Mr. Mayer and manually set to OK. Nota 18 also records that the process of Nota 17 processed all shipments and that the job was completed.
  • FIG. 1 Another example of a job log file is shown in FIG. The respective columns have the following meanings:
  • the parameters or table entries "JobGroupID”, “JoblterationID”, “JobID” and “StationID” are internal identifiers by means of which the monitoring device 7 establishes the uniqueness of entries and can call up additional information.
  • the "JgrReference” parameter identifies the job ⁇ o IV> IV) F 1 c ⁇ 0 c ⁇ O C ⁇ O ⁇ cn a ⁇ G TJ 3 rt Ff 03 d: uq ⁇ ⁇ J 2 t C ⁇ F- rt ⁇ TJ 2 rt ⁇ d er S ⁇ ⁇ rt ⁇ a
  • DJ 3 rt ⁇ ⁇ O ⁇ • et CO cn rt F F- P- F- TI ⁇ er uq 3 ⁇ uq N DJ F co a G ⁇ tr F- F cn aa F ⁇ DJ: F- ⁇ 3 uq F - 3 - ⁇ 0 F ⁇ d O tP rt ⁇ O
  • F- 3 1 uq a F- d F TS DJ DJ er 03 DJ uq ⁇ o rt tr F- DJ P- Hi ⁇ 3 "d

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  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Strategic Management (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Human Resources & Organizations (AREA)
  • Operations Research (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Data Mining & Analysis (AREA)
  • Quality & Reliability (AREA)
  • Tourism & Hospitality (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Accessory Devices And Overall Control Thereof (AREA)

Abstract

L'invention concerne un processus de production de documents selon lequel des données d'impression sont transmises d'un ordinateur (2) à une unité d'impression (4) pour l'impression sur un support (28). Le support (28) est amené à au moins une station de traitement (5, 6) avant et/ou après l'impression, cette station de traitement comprenant un dispositif de contrôle (12, 13, 14, 15) situé en un point de contrôle. Des données de contrôle sont envoyées, par l'intermédiaire d'un réseau informatique (21), du dispositif de contrôle (12, 13, 14, 15) à un dispositif de surveillance (7). Le dispositif de surveillance (7) coopère avec une banque de données (8), dans laquelle les données de contrôle sont enregistrées, pour surveiller le processus. Un fichier opérateur (11) est généré, fichier dans lequel sont enregistrées des données concernant l'opérateur affecté à l'unité d'impression (4) et/ou à la station de traitement (5, 6). Un fichier de rapport est généré, fichier dans lequel les données de contrôle générées par la machine ainsi que les données concernant l'opérateur affecté au dispositif surveillé et/ou au dispositif de contrôle de celui-ci sont stockées.
EP01980299A 2000-09-01 2001-08-29 Procede, dispositif et produit programme informatique pour la surveillance d'un processus de production de documents Withdrawn EP1362297A2 (fr)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
DE10043225 2000-09-01
DE10043225 2000-09-01
PCT/EP2001/009954 WO2002019182A2 (fr) 2000-09-01 2001-08-29 Procede, dispositif et produit programme informatique pour la surveillance d'un processus de production de documents

Publications (1)

Publication Number Publication Date
EP1362297A2 true EP1362297A2 (fr) 2003-11-19

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Family Applications (1)

Application Number Title Priority Date Filing Date
EP01980299A Withdrawn EP1362297A2 (fr) 2000-09-01 2001-08-29 Procede, dispositif et produit programme informatique pour la surveillance d'un processus de production de documents

Country Status (2)

Country Link
EP (1) EP1362297A2 (fr)
WO (1) WO2002019182A2 (fr)

Families Citing this family (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE10123376B4 (de) 2001-05-14 2004-12-02 OCé PRINTING SYSTEMS GMBH Verfahren, Gerätesystem und Computerprogrammsystem zur Verarbeitung von Dokumentendaten
EP1393157B1 (fr) 2001-05-14 2015-11-18 Océ Printing Systems GmbH & Co. KG Procede, systeme d'appareillage et produit de programmes informatiques permettant de traiter des donnees de documents
EP1388043A1 (fr) 2001-05-14 2004-02-11 Océ Printing Systems GmbH Procede, systeme d'appareils informatiques et systeme de programme informatique pour traiter des donnees de documents
DE10211080A1 (de) 2002-03-13 2003-10-09 Oce Printing Systems Gmbh Verfahren, Gerätesysteme und Computerprogramme zum Erzeugen gedruckter Dokumente mit einer eindeutigen Kennung
EP1628202A1 (fr) * 2004-08-19 2006-02-22 Ubs Ag Système et méthode de sortie de données avec surveillance des données de sortie
DE102006014043A1 (de) * 2006-03-27 2007-10-04 OCé PRINTING SYSTEMS GMBH Verfahren und Vorrichtung zum Archivieren von Druckbildern
DE102012207289A1 (de) * 2012-05-02 2013-11-07 Böwe Systec Gmbh Verfahren zur verfolgung von sendungen bei deren erzeugung und vorrichtung zur erzeugung einer mehrzahl von sendungen

Family Cites Families (3)

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Publication number Priority date Publication date Assignee Title
US3093730A (en) * 1959-10-27 1963-06-11 Gen Electric Automatic data accumulator
JPH1124732A (ja) * 1997-07-07 1999-01-29 Fujitsu Ten Ltd 製造ラインシステム
US6684120B1 (en) * 1998-12-03 2004-01-27 Bridgestone Corporation Method of and device for collecting and combining FA information

Non-Patent Citations (1)

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Title
See references of WO0219182A3 *

Also Published As

Publication number Publication date
WO2002019182A3 (fr) 2003-08-21
WO2002019182A2 (fr) 2002-03-07

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