EP1362297A2 - Method, device and computer programme product for monitoring a document production process - Google Patents

Abstract

The invention relates to a document production process, whereby print data from a computer (2) are sent to a printing unit (4) for printing onto a support (28). The support (28) is fed to at least one processing station (5, 6) before and/or after printing, comprising a check device (12, 13, 14, 15) at a checkpoint. Check data from the check device (12, 13, 14, 15) are sent to a monitoring device (7), by means of a computer network (21). The monitoring device (7) co-operates with a data bank (8) to monitor the process, in which check data are recorded. An operator file (11) is generated, in which data is stored on the operator assigned to the printing unit (4) and/or the processing station (5, 6). A protocol file is generated in which check data generated by machine as well as data on the operator assigned to the device monitored and/or the check device thereon is stored.

Description

Method, device and computer program product for monitoring a document production process

The invention relates to a method, a device and a computer program for monitoring a document production process. In such processes, electronic high-performance printing devices with pre- and / or post-processing devices are interconnected to form an integral document production system. The entire document production process is monitored, controlled and possibly planned by a common facility.

In the publication "Das Druckerbuch", Dr. Gerd Goldmann (ed.), Oce Printing Systems GmbH, edition 4a, Poing (May 1999), ISBN 3-00-001019-X is in chapter 14 under the title "Oce Domain" Production monitoring and control system described in which a document production process is planned, monitored and controlled. The system controls the production of documents and monitors whether the documents are printed correctly and whether the printed matter is processed correctly in the course of further processing - for example in a cutting device, an inserting device and / or a device for mailing. In the event of malfunctions, the system automatically causes a replacement document to be reprinted and the incorrectly processed document to be sorted out, so that continuous process control from the creation of the document in an electronic system, for example a user program in a computer, to the completion of the production process, for example by provision of the document for mailing is ensured. To control and monitor the document production process, several computer-controlling components, so-called managers, are provided in the above-mentioned system, which perform various monitoring and control tasks in the document production process. In a so-called systems manager, operating data of the entire printing or preprocessing and postprocessing process are recorded. All the information that arises during the processing of the document production order, for example the number, size and parameters of the orders (jobs) to be processed, their degree of completion and duration, and the devices with which the orders were processed are recorded.

With the so-called Device Manager, machine data of the document production system are recorded. Static machine data such as the device name, its serial number, version of control software, etc., recorded once in a database. Dynamic machine data that is continuously collected during the operation of the device, e.g. Current device settings, error messages and performance data (meter readings, clock rates, etc.) are continuously given a corresponding time stamp and also recorded in the database. On the basis of this data, device evaluations can then be carried out for individual devices or device groups, for example utilization reports, error reports or performance reports can be generated. Such data or reports can then be exported to other systems suitable for evaluation via an application program-specific interface (API).

The above-mentioned data recorded during production operations form an important basis for the recording, calculation and calculation of costs of the production process as well as for production planning and invoicing.

For long-term cost recording and calculation it is necessary that the operational data regarding the orders can also be saved in the medium or long term. The problem here is that large amounts of operating data are generated in complex print jobs and therefore there is a not inconsiderable effort for storing and managing the operating data.

It is an object of the invention to optimize document production processes with regard to productivity and quality when producing printed matter and when processing it before and / or after printing.

This object is achieved by the invention described in the independent claims. Advantageous embodiments of the invention are the subject of the dependent claims.

In a document production process according to the invention, print data are transmitted from a computer to a printing device for printing on a record carrier. Before and / or after printing, the record carrier is fed to at least one processing station which has a control device at a control point. Control data generated by the control device are sent to a monitoring device via a computer network. In order to monitor the document production process, the monitoring device interacts with a database in which the control data are recorded. In addition, data about at least one operator assigned to the printing device and / or the processing station are recorded in an operator file.

On the basis of the control data, a log file is generated which contains both the machine-generated control data and data about the operator assigned to the particular monitored device and / or its control device. The invention thus makes it possible to determine the productivity and / or quality of the document production process not only on the basis of machine-generated data, but also on the basis of data from the people operating the machines. believe it. In a document production system in particular, in which several operators are responsible for operating one or more devices, the document production process can be optimally monitored, controlled and / or planned. By specifying the responsible operator, personal, high-quality quality assurance is also made possible.

In particular, the invention provides for a log file to be formed from the large number of machine data recorded, in which only predetermined control data supplied by the respective control devices are stored. In particular, data from the quality inspection (print quality, correct order completion) and / or cost-related data (reprints, quantity and duration of processing) are provided as predetermined data. In addition, in particular data about the assigned operator and / or about system interventions by the operator, for example by intervention in the production process and / or in a control of the connected production devices, are recorded. The file generated thereby forms a kind of electronic routing slip or electronic protocol for orders, in which order-specific information, e.g. to identify the order (job name, job number, order number) as well as entries about the production process and the respective responsible user. The content of the slip or job log and in particular any layout for a corresponding output list for a data export or a printout of the slip can be generated in a customer-specific and / or order-specific manner. It is printed out and / or archived electronically, in particular for the purpose of preserving evidence and / or quality control.

In a preferred exemplary embodiment of the invention, a code-protected procedure for specifying the operator's data is provided to form the operator file. A first, personal access calculation tification level can be provided, via which data of a single person is assigned to a device in the operator file with a personal access code assigned to a single person. Furthermore, a second, administrative access authorization level can be provided, in which data of several people can be assigned in the operator file with an administrative access code and / or in an administrative person file that controls the access authorizations and / or the operator file entries. NEN.

The invention is intended in particular for use in a network in which a plurality of terminals are connected, each of which can be used to connect to the monitoring device for generating and / or changing the operator file. A terminal can in particular be a control panel on the printer or on one of the processing stations.

Embodiments of the invention are described below with the aid of a few figures.

Show it:

Figure 1 A document production system

Figure 2

Different components of a monitoring device

Figure 3

Different stations of a document production system

Figure 4

An operator file

Figure 5

A log file Figure 6

Another log file and

Figure 7

A result file for the formation of an overall monitoring file.

A document production system 1 is shown in FIG. 1, in which print data generated individually in pages or documents is sent from a host computer 2 to a spooling device 3 and from there to a printing device 4. In the electrographically operating, point-controllable printing device 4, the print data are stored on a recording medium 28, e.g. printed on paper or plastic foils, individually for each page (e.g. with different address data per document) and the printed record carrier 28 is fed to an inserting device 5, in which the record carriers are merged and enveloped document-wise with envelopes 29 and / or additional insert sheets. The enveloped documents 30 generated in this way are fed to a postbox system 6, in which they are output, sorted by postcodes, in corresponding dispatch boxes for dispatch by post. Mailings can be franked either in a franking device connected in front of the postbox system or electronically already in the course of the printing process, in that the franking data e.g. can be printed directly in the address area or in the address window of the documents.

The various devices for processing document production orders are each assigned terminals via which the assigned device can be operated on the one hand and on the other hand a connection to the central monitoring device 7 can be established via a network line 21. The entire document production process can be monitored and controlled with the monitoring device 7. Various system components are also assigned a control device, in which those carried out in the respective device Process steps of the document production process are checked in each case and corresponding control data are formed. The control data are likewise fed via the network 21 to the monitoring device 7, which stores them in an overall monitoring file 9 in a database memory 8.

The spooler 3 is thus assigned a user interface 17 and a control device 12, the printing device 4 a control panel 18 and a control device 13, the inserter 5, a terminal 19 and a control device 14 and the postbox system 6 as an example of a delivery system (DVY ) a terminal 20 and a control device 15.

To generate a document production order, a production order is generated via a module 16, which consists of a large number of mail items (e.g. letters). Each shipment can in turn contain several documents, e.g. Information letters and additional, pre-printed and to be sorted attachments. A document can consist of several pages to be printed. The job generator 16, with which the production job is generated, can be activated in the host computer 2, via user programs, via the network and / or by means of the graphical user interface 22 of the monitoring device 7.

Although only one device of the productive devices 2, 3, 4, 5 and 6 is shown in FIG. 1, several devices of the same type can be provided for each of these devices. Such a system is shown for example in FIG. 3. Three different printers 4a (PRT1), 4b (PRT2) and 4c (PRT3) are shown there, two inserters 5a (INS1), 5b (ISN2), and three postbox systems 6a (DVY1), 6b (DVY2) and 6c (DVY3) ). Various other additional devices (Post 1, CUT 2, TSP 1, MBX 1, CSC1 ...) are also provided. In such a system, there are consequently a multitude of possible combinations of the devices, which, depending on the pressure order can be individually interconnected to process the order. Accordingly, a first processing path 31 results, for example, in which a document is printed with the printer 4b, is inserted in the inserter 5a and then goes through various transport devices TSP2, TSP3 and MBX2 before it is fed to the postbox system 6a and made available for dispatch in an output station CST3 becomes.

A second processing path 32 for another document production job is printed by the printer 4a, passes through a buffer POST 1 and a cutting device CUT 2 before it is fed to the inserting device 5c (IMF 3) and via the subsequent transport devices TSP 1 and MBX 1 to a post box system 6b (DVY 2) fed and output to the output station CST 1.

The document production system can thus be configured very flexibly and can be easily adapted to the respective requirements of the print job, such as the desired production speed, additional insertion of pre-printed material in the inserting device, etc. Both the selection of the processing devices involved and the selection of the corresponding control points can be freely configured. Any number of control points can be assigned to each device and vice versa, so that there is an N to M relationship between the number of devices and the number of control points. N and M denote whole numbers.

Devices and / or control points can also be combined into groups if the processing route can go through more than one control point in a processing step and the same operator is assigned to the control point or device. In FIG. 3, for example, the devices or control points 4c and 4b are combined to form the printer control point group 33 and the inserters 5a and 5b to the inserter control point group 34. ω ω> IV) F> F ¹ cπ o cπ o (_π σ (_π

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individual programs and / or documents are included. On the other hand, the operating data also record document-wise data as well as identifying data of individual pages which are assigned to a document as identifiers. Such documentary data is e.g. generated in a first step, in particular printed on the document as a barcode and read and recorded again in a later processing step.

A file is assigned to a document production order, a so-called electronic job ticket, in which the order data applicable to the respective order are stored. The job data (job data) can be made available either electronically via the system generating the job (e.g. Job Generator 16 or Host 2) or by machine-controlled reading processes from printed record carriers in the form of barcodes, OCR fonts (Optical Carrier Recognition) or MICR fonts (Magnetic Ink Characater Recognition) can be read.

With the Systems Manager 36, it is possible, on the one hand, to track the production progress of an order or document (tracking function) by collecting data at the checkpoints 12, 13, 14, 15 about the orders, documents or pages being processed using unique identification numbers and transmitted to the monitoring device 7. A comparison of the actual data with the specified target data of the order can be carried out and duplicate, incorrect or missing orders, documents or pages can be recognized and reported. Furthermore, an integrity check can be carried out in which the data delivered by the individual control devices are checked with respect to one another with regard to their data integrity. Furthermore, the systems manager can issue direct commands to the printing device 4 and / or to the host computer 2 via a simple, graphic user interface. For this purpose, it is provided in particular to also integrate the job generator 16 into the systems manager. co co t \ _ tv> - ⁱ F> cπ σ cπ o Cπ o Cπ

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including the feeding of a suitable recording medium (for example from a paper roll) and the post-processing of the printed documents in an insertion device, possibly with the insertion of insert material, an inserting device with the feeding of envelopes, a franking device and / or a post box System.

A new document production order (job) is generated via the job generator 16 or via the print manager 38 in the monitoring device 7 and communicated to the host computer 2. The latter sends the corresponding print data to the spooling device 3, in which the control module 12 records first control data and transmits it to the monitoring device 7. It stores the control information as a control file in the overall monitoring file 9 of the database 8. Depending on the setting of the monitoring device 7, it simultaneously creates an entry in the log file 10 in which selected data from the file received by the spooling control device 12 is recorded in the log file 10 and at the same time the corresponding one in the operator file 11 as responsible for the spooler deposited person or their data stored in the log file 10.

FIG. 5 shows entries in a log file that was generated in an ongoing document production operation. The

The print order consisted of 10,000 mail items with a total of 20,000 pages, which was processed with a reprint of a shift change at 1:00 p.m. The job was printed on a web-shaped recording medium (continuous paper), cut into pages using a cutter and then fed to two inserting devices.

In the table in FIG. 5, the "Nota" column is not part of the job log file, but merely serves as an index to the explanations below. Under Nota 1, ie in the first line of the table, # 8 # is in column 8 as Checkpoint name specified This entry informs about the creation of the single job. The control point has the ordinal number 0 as the control point number, see column 7. The parameter "Reprint" (column 6) is set to 0, which indicates that it is an original print (first print). The identification number (ID, column 5) of the single job is 256 and that of the associated print job (jobs, column 3) is 17. The print job was created on April 20, 2000 at 12:30:20 pm and consisted of 10,000 items numbered from 1 to 10000. In the example in the example The multilevel tracking shown shows the parameters "Min", "Max" and "Total" the characteristics or the total number of the largest objects of the print job. In column 17, no responsible operator in the print center is assigned to this process step or control point. In Nota 2 it can be seen that the spool interface in this processing path

Has atomic number 1. The print job arrives there after 10 seconds. No responsible operator in the print center was assigned to this process step or control point either, since column 17 contains no entry.

In Nota 3, i.e. in line 3 of the table, you can see that under the responsibility of Mr. Müller (column 17) the single job was printed on printer 1 from 12:31:08 to 13:59:12. The print job consists of 20,000 pages, all of which have been printed. Nota 4 states that Mr. Meier is cutting up

13:00:00. The leaves were cut from 1 to 7000. The first sheet was cut at 12:31:17. Nota 5 states that from 1:00 p.m. Mr. Müller has assumed responsibility for cutting. It was brought to a close at 14:05:00. The cutter and its control device discovered 70 duplicates in the 13000 sheets. Nota 6 shows that until 13:00:00 Mr. Schmitt was responsible for inserting the first 1000 items. Here, 100 faulty shipments were dispatched.

In note 7 you can see that Mr. Mayer and Mr. Knorz took over the insert 1 at 13:00:00. You process- programs 1001 to 3456 until 13:45:48. 1455 rejects were produced. Envelope 1 has been shut down. Nota 8 shows that inserting machine No. 2 was also supervised by these two gentlemen. From 13:00:00 to 14:34:48, he processed the remaining programs. 100 incorrect envelopes and 40 duplicates have occurred.

With Nota 9, the meta control point # MANUELL # was logged, whereby manual status changes of objects of the

Print job 'were made at the reprint control point of the inserters. Mr. Mayer put 17 shipments on faulty.

Nota 10 shows that Mr. Knorz set 23 shipments to be faulty. Nota 11 states that at 14:45:19 Mr. Mayer reprinted 1695 items from 1 to 4567. Nota 12 contains essentially the same information as Nota 1, but the emphasis has been set to 1. Corresponding _. applies to notas 13 and 14 with reference to notas 2 and 3.

Nota 17 indicates that the inserter had set 4 consignments to incorrect. These were manually reinserted by Mr. Mayer and manually set to OK. Nota 18 also records that the process of Nota 17 processed all shipments and that the job was completed.

Another example of a job log file is shown in FIG. The respective columns have the following meanings:

The parameters or table entries "JobGroupID", "JoblterationID", "JobID" and "StationID" are internal identifiers by means of which the monitoring device 7 establishes the uniqueness of entries and can call up additional information. The "JgrReference" parameter identifies the job ω o IV> IV) F ¹ cπ 0 cπ O Cπ O π cn a σ G TJ 3 rt Ff 03 d: uq ω φ J 2 t CΛ F- rt Ξ TJ 2 rt σ d er S Φ Ό rt σ a

Ω • DJ O F d Φ 3 DJ Φ er DJ Φ F- d F- O TS 3 O Φ F- 3- p- F F- 3 Φ d F- F- F Φ F •

3- dr rt tr 0 3 3 F F- Φ er F uq 3 rt 3 DJ O 3 Φ DJ 3 O Φ uq F- 3 3 Φ F- F d tr d • Φ 1 a uq Φ a rt F "F Φ <i 3 fr rt F ¹ a Ω 3 ^ F ¹ Φ rt fr F 3 F ¹ Ω •

3 3 TJ d cn X Φ Φ DJ 3 φ F- rt a F rt Φ d cn rt _^ F ¹ TJ Tt co rt G rt et Φ fr uq d <! F TT ≤ Ti F 3 uq a P ¹ ω Φ O Φ F 3 F- • O Ti φ TS Φ O uq cn a

3 OO et Φ O Φ F- _^^ 3 F ¹ φ 3 03 3 5 d F dr F ¹ 3 er

; t-3 a rt 0 P-

TS rt F- cn FJO 3 Φ F er> 3 a • cn H 3 DJ F DJ-- Φ tr ^• «er φ

F ad O 0 φ et F a * _* Φ t NFJS Fl DJ rt Ϊ O fr 3 rt rt fr 0 3 J

O F- 3 for 3 3 O Φ d. F- φ Ξ er DJ d><er Φ 2 rt Φ • NO: a 3 0 _^ - Ω

N Φ φ 0 cn cn rt F N Φ uq cn • Φ F 3 S Φ Φ F d rt Φ 3 Φ «a tr CΛ F

Φ 3 ¹ F ¹ . -. F- 0 • F Φ Φ F- DJ fr i F ¹ <F- Cn 3 X a Φ 3 F 0 Φ TS da σ P ¹ O> 3 fr a Cd fr 3 ^* F> rt 3 rt M 0 et rt a ϊ φ F _^ - _^ Φ 3 F ¹ Φ 0 S d DJ F- cn uq Ω a 0 φ d 0><! d O Φ <1 Φ F Φ Φ _^ 3 σ 3 Φ rt rt cn 0 TS

F rt 3 F- Ω F ¹ F 3 F "Φ TS rt <! 0 uq cn ^" \ F F- F. F ^> F-

Φ 3 n O ω P ¹ uq <! rt r rt Φ φ F Φ φ. -. 2 5> CΛ da 3 O cn Φ

<3 a O et d O a F <O rt Φ • * FFF uq F- cn T ⁾ dd 2 3 rt Ω DJ ¹ D P- 0 F

O 3 Φ et P- 3 3 DJ φ 3 3 rt Di ω 3 φ 3 3 6 fr er> Φ Ω er d

F Φ F z fr et F- rt F- 0 to uq N 5 F cn φ - uq a Fl 3 F Φ Φ d TS F 3 "• - 3 uq 3 Φ F- rt φ Ω <a φ Pd er φ φ φ O Ω 3 et F F- d uq φ uq α 3 d 3 F- 3 ^* O Φ tc ω N Φ Φ tr N 3 ^> et i uq Fl rt 3 TI d N ω φ DJ a 3 uq DJ Φ FF F - φ d <5 cn P- Φ d • ~ _* Φ DJ * F- ι_i- F for DJ 3 d <S

Φ et F- a - 'F ¹ 3 er Φ F uq Φ T. rt 3 cn rt F ¹ _^ d 3 t Φ DJ et F uq O

3 ^" F- Φ 3 F" O Φ a F <Φ FO Φ σ CΛ N s 3 Φ d ≤ uq. DJ φ φ 3 φ 3 3 uq a cn Φ Φ a Φ Φ 0 DJ 3 rt cn rt Φ Φ rt 5 a 5 <1 Φ 3 P- O

3 er F- O d P- F 3 7s- Ω F 3 cn Φ Φ N 3 3 Φ cn 2 φ F- a 0 Φ 3 F G

CΛ DJ cn Φ Z 3 3 d O: a rt F- rt F- F ¹ Φ a co F- dad FF ¹ d DJ rt Φ a O

> 3 P- F- 3 a uq Ω cd 3 _"* 3 Z 3 P- 3 d 3 3 DJ 3 et cn F φ σ Φ σ Φ 3 3 er

3 cn for 3 M Φ for F- 3 Φ OF ¹ - • Ω et 3 <! a M cn a F- Ω Φ F Φ cn

F- rt a FO a et 3 rt t rt F Φ Ω dr co uq Φ F φ uq tr P- Ω rt rt Φ _^ cn F Φ: Φ Φ Φ. rt <•• er p- φ TJ FOFM ^ F φ F "" \ F • a 3 et d-- 3 3 uq 3 d: 3 cn F "3 F er O 3 td Φ t> DJ: s: Fl F - 2nd

F- fr DJ F DJ rt uq Φ σ F- z φ Φ 2 O F a 3 F d F- F uq M F-

Φ N 3 OP ¹ rt: T) φ F F- Ω φ fr a F- Ω DJ φ cn φ ad F DJ F- 3 rt

F d cn 3 a F- TJ Z F 1. <Φ 3- F rt Φ 3 3- F- uq 7 ^ ^ Fl Φ rt a Ω 3 uq J d F- O Fi Φ 0> 03 Φ Φ a DJ F Φ rt et *. a F- rt. 7s- a ^

PJ 3 Φ F 3 Φ 3 1 F cn er • Ω F ¹ 3 F a 3 TS Φ er Φ 3 Ω F- F- Φ G d F- cn F- uq Φ H a Ti F ¹ IV) Φ 3 rt Φ Φ a F- co Φ 5 F φ • 3 Φ Φ 3 1 FO cn 3 3 TJ 3 3 Φ Φ DJ • - - et TJ FF Φ 2 « _" • - φ F a uq er z F- 3 F- a F rt 3 fT dd N Φ DJ Φ φ fr Ω Ω O d <F Φ O; po

DJ: 3 rt Φ Φ O Φ • et CO cn rt F F- P- F- TI Φ er uq 3 φ uq N DJ F co a G Φ tr F- F cn aa F Φ DJ: F- Φ 3 uq F - 3 - φ 0 F φ d O tP rt Φ O

F- ¹ Φ uq rt d F- 3 rt 3 3 O Φ uq 3 uq 3 φ 3 d DJ er uq a et?. DJ F er Φ er F Φ Φ 7e Φ DJ 0 N a 3 φ F- dd fr φ Ti F Φ Φ • 0 rt Pd F

DJ Φ F DJ F- ¹ et Ω 3 F ¹ <! Φ rt n F OJ 3 rt F ¹ er 3 0 F 3 μ. 2 Φ Φ

F 3 F- er Φ F- Φ CΛ F- P- 3 d = F Z P "a • H F- Φ F σ et O PJ a 3

Φ 3 uq fr 0 G TS CΛ Ω d: Φ F DJ Φ 3 cn 3 Ω P- a 3 Φ F 3 Ω 0 N uq Φ rt 3 F IV) φ Φ tr FF a uq F- P- σ> DJ rt d: 3 Φ 3 O i tr 2 - * α F- h-> F ω <_o P- 3 φ φ a φ cn Ω T) 0 F ¹ 0 rt d F Φ dr a F

Φ cn Φ O Ti a Ω uq az CΛ 3 Φ 3 Φ tr DJ 7 ^ F Φ 3 rt F ϊ *! h- ¹ P- F ≤ et rt d 3 F "tr d φ Ti 3 et F d 3 cn uq Φ O TJ

F- DJ a F- rt = Φ 3 3 F- G £ a 3 Ω. Φ z F 3 d Φ Ω Z F

F- Φ tr • o 3 FF uq uq rt P ¹ O t * F- F- uq 3 Φ tr rt - a φ Φ rt 3 3 for F- t-> F- DJ Ω dt Ω co DJ Φ et er a

0 F Φ φ Φ 3 P- 3 Φ F F fr rt F

F- 3 F ^< s tr 3 φ a tr 1 er F Φ - «3 a N rt rt φ O; • 3 a location P- 0 a

3 a

Φ rt 3 φ uq Ω φ F- Φ Φ 3 et. DJ φ Φ 7s 3 2 Φ FF ¹ er Φ φ 3 * 3 ^* 3 TJ 3 CF 3 P- F et Φ d 5 t 3 1 F ¹ P- 3 "F

0 tr ¹ _^ 3 a 1 1> - _^ FO uq DJ 3 3 H 0 1 a 1 _^ - _^ F-

FO: DJ 0 ti PO 1 F ¹ rt d F ι σ 3 d Φ pα 3 1 1 cn a F- DJ 1 Φ F "a Φ φ 3 1 1 1 φ 1 1 I 3 a 3 3 Φ 1 a 1

co CO I tv> F ¹ F ¹ cπ O Cn o Cπ O cπ

03 Hi a P- σ? Ta INI a σ OJ DJ J z T ⁾ Ω a H Ω CΛ 3 oa F ¹ rt et cn a Z rt cn z ¹ 3 φ O PJ 3 Φ O Φ d Φ DJ dd DJ φ F Φ F- 3 ^" Ω d P- Φ O Φ F- Φ Φ φ F rt φ O: U φ F cn F ti FFF 3 Hi o SFO cn Φ P- tr 3 Φ F F- ω tr 3 F DJ 0J- - F- n rt

3 a σ J et F- rt dr P- a a DJ a <Φ uq F- Ω φ a uq 3 CO Ω μ. a Φ G o F F P *. l? _ σ rt F Φ φ d 3 Φ CΛ CΛ Fi 52 3 00 tr 3 φ a Φ tr O

Φ F O fT et 0 o F o DJ a F 3 7s- et F F TS φ d: φ er 3 DJ F- et 3

3 3 er d F- F ¹ 3 N for cn uq P- tr et d: Ω φ FF F- a φ DJ cn Φ fT uq 3 Φ _* 3 uq F ¹ rt Φ d rt co φ Φ F- er - CΛ F- d Fi cn Φ F d φ F- rt Φ DJ Z 3 φ> Φ φ T3 F d 3 Φ cn F ¹ F- O Φ P- Φ Ω Hl O a Φ 3 N cn F- cn a P- 3 3 Φ

P- φ ti 3 d O uq Φ tr Ti CΛ Φ 3 3 F <F ¹ 3 "et F DJ φ 3 TS DJ <d FN

3 F- 3 rt 2 3 F ¹ d 3 et φ rt uq cn z P- er Φ F a CΛ P> ada p- EP F- ≥ φ ad

Φ 3 Φ Φ Φ 7c ¹ 3 rt NF a C - DJ φ Φ F DJ Φ d DJ uq φ Φ Φ er F ^J Φ cn H 3 rt et Φ uq Φ Φ F- d φ φ OOF 3 uq F rt d rt F a Ή a F cn F "3

3 a TS DJ Φ F- 3 P- H for F 3 er 3- d ro CΛ F ¹ Ω o Φ DJ ω F- rt Ω μ.

G PJ Φ F 1 3 a TS 3 P- rt N cn d 3 -3 cπ TS F- Ω 3 FZ Ω EZ φ 3 ^J DJ 7s 3

O 3 ti O t * t Φ F Φ F ω d φ a 3 uq Φ " _* F Ω O DJ tr F- φ φ ZF" fr O: N cr dao F- F- FO cn Ω F d F- Φ uq F- O tr d rt DJ F cn a F- FJ Φ d rt 3 Φ ω Φ _^ ~~ d ti 3 Ω a Φ "uq φ p- ω DJ CΛ N rt φ 3 P- Hi a DJ F- n o -. F EP P- 3 P *

* _* F ¹ Cd fr et Φ tr TJ d tr a et 3 ad Φ • O 3 rt cn rt • 3 Φ Φ co a <. Φ 3

F ^> 3 et F 3 et F for F o Φ = s J Fi 03 for F- F- Φ rt Ω Φ Φ P- 3 Φ a Φ TS F- O do rt a FZ Φ! rt • o 03 3 Φ 3>: J 3 d 3 F- φ • 3

Φ F Hi o Cd 3 et F- Fi Φ Φ CΛ d Φ Ω P- F ¹ Φ uq F d er FO d • 3 F

F DJ 3 F ¹ F- uq OOP ^J F TI F Φ cn F- α φ Ω F "rt rt> o Φ O 3 3 Φ rt σ CΛ

Cd 3 cn T! 3 Φ 7? 3 Φ F a 3 a 1 σ FF 3 ^* F rt DJ uq> cn P- φ

> F- uq DJ d rt 3 o cn X DJ o Φ rt F Ω pα a 1. -. F- <HZ Ω T! O rt cn t- ^> Ξ Φ F- tr 3 er 3 F \ -><F- 3 rt 3 F ¹ d Ω P- Pö G Φ O Φ tr a F for F- TJ et Φ cn rt er uq a F ¹ fT DJ P> O tr Z o • F- O for 2 Φ Ω O er er F F- DJ d: o F- F Φ d F φ Φ

_J FF φ DJ rt uq 1 FP ¹ Φ for Ω 7s- J 3 er Cn a <! cn Hl "Ω OF Hi a F 3 o F- F d Φ _^ α uq φ 3 o CΛ tr 3 dwa pσ Φ cn d ~> tr N 3 rt Φ _{" *}

O Fi Hi F- DJ DJ CQ a H- o Φ! V> 3 3 F N TJ DJ φ 3 i 3 a ~. φ DJ F 3 t- <

3 ^* Hl G cn 3 P> rt 3 Φ μ_ ≤ 3 CD a N d F rt T. • Φ F uq DJ a et PJ O: σ

O N P- CO φ uq s: F 1 o N Φ F o Φ O μ. Ω cn et φ d P- uq o cn o

Φ DJ er d 3 a - F- Φ cn <tr σ: • a d rt 3 F Ω 3 "a Φ F F <cn a Ω fr

F- 3 1 uq a F- d: F TS DJ DJ er 03 DJ uq <o rt tr F- DJ P- Hi Φ 3 "d

3 α Φ Φ F "P> er Φ rt rt Φ • CΛ d Φ Tt ω cn Φ <rt O P- a. -. F d 3

Φ φ DJ o <.4 ^ o φ NN Φ a Φ F 3 F o rt F P- Φ P> F ^« 3 DJ CΛ 3 Φ cn P- rt FO) F Φ P- F- F- 3 OJ tr ¹ uq Hi F ¹ Φ d Φ F- O uq N Φ DJ uq 3

3 Φ a FF d fr s; d Hi Φ ad O: d: F ¹ tr 3 t F rt F d 3 d cn rt - | Φ F- 3 uq O 3 O: DJ uq P- F> cn a Φ rt CΛ a uq - ^ φ a cπ Φ l £> 3 • Φ a rt 3 Φ

O 3 - Φ Φ rt a 3 O cn o Φ φ 3 O Ω φ d 3 3 DJ uq 7s- d O Φ 3 er - rt uq O 3 tr N Ω FF 3 tr F 3 F ¹ α fr d 3 ≤: (D DJ 3 3 Ω cn t φ fr P> φ et d tr fr σ DJ φ uq PJ a F- DJ a 3 d F ¹ 3 uq DJ tr 0

O Φ tr o Cπ 3 FO: T ⁾ TJ F rt 3 TJ • 3 DJ Φ 3 Φ a φ F- 3 3 - et DJ a

O ti F- z φ F "z DJ 3 DJ F d P- F uq 3 3 FF ¹ rt PJ: P- 3 φ a et 3 F- 3 DJ 3 φ <3 3 TS O Ω cn <o Fi F- τι a ¹ Φ EP D ⁾ Hi cn P- F

Φ F Φ Φ φ 1 d Φ F Φ uq φ F- rt fr Ω o et F rt F F- TJ Φ F F- d: Ω CQ

F O 3 3 α Ω er a Fl φ 3 Φ O Φ 3 "3 O F- o 3 F F o d uq Ω F dr 3 CΛ

For "DJ 3" Φ Φ d: T) F 7s- F for CΛ DJ a O a F- Φ tr d φ a F ¹ 2 Φ Cd rt 3 3 uq DJ C-ι er O DJ σ o rt F ¹ Φ rt Ω Φ 3 3 a 3 cn 3

DJ TS PJ F- F Φ cn d EP O Φ P ^J r 3 PJ F "P- cn 7s- 3 O Ό F <F- DJ a cn d Ω ω Φ F- O a Tr 3 rt er P ¹ j- »Rt uq rt rt 7s- Φ for INI o Φ Ω fr

3 3 ^" S P- uq Φ PJ uq I Φ a Cd Φ l Φ F- cn OF DJ DJ φ FO - DJ 3 tr ¹ fT a F- uq DJ • 3 3 Z uq DJ Φ 3 3 σ F- o Ti F ¹ DJ d 3 F- uq Φ 3 uq

O: rt F Φ 3 d 3 Φ tr rt F a DJ 3 Φ 3 F rt et 3 rt φ 3 <3 CD cn d F- cn 2 α 3 FN fV ⁾ Φ N φ DJ rt fr cn Φ 1 O o DJ ω O 3

Ω Ω CΛ co F ¹ φ DJ F- az CΛ P- Φ C Φ> rt Ti o α F 3 r φ> ¹ £

3 ^" a fT z cn O: rt rt rt Φ • d φ CΛ P- FFF ¹ 3 ^{^} DJ JO cn 3 ^{^} C ¹ DJ uq

Φ DJ φ Φ O DJ φ 3 J DJ uq F- ^• * 1 O DJ Φ rt 1 F rt φ Fi 1 dr Φ

3 cn DJ F- 3 Φ 1 3 a F ¹ et 3 3 1 3 Φ O uq 3 1 F ¹ 1

3 ω 3 Φ co cn a Φ φ F- 1 F- DJ Φ 3 1

1 φ 3 cn F 1 1 l 1

ro ro ι-> F ¹ cπ o Cπ O cπ er CΛ Z et Φ XZ φ aoa Z er dd = a cn cn 2 rt σ = 8 = er Φ φ Φ Φ Φ P- O P- F ¹ da X F- Φ Φ ω er DJ rt Dl F DJ 3 CΛ DJ F-

FFF 3 3 cn F Φ 3 Φ DJ P- F- Φ F 3 Φ Ω O rt Fl 3 3 φ <fr 3 ^{^} rt fr fr uq FF rt Ξ F rt 3 tr F ⁴ φ TJ fr Φ

F- Φ φ Φ et rt a Cd Φ F- d 3 PO d: a <F ¹ 3 F- pσ ω et F a F- Ω F er CΛ z FF ω FO Φ σ DJ φ Φ N uq Fl _^^

3 _^ . F- rt O cn o Φ o DJ Hi Φ rt a 3 co Φ rt FF Φ d = H = cn G uq Pf Φ 3 ^■ 3 cn Hi F F- o φ 3 F Φ DJ P- F F- o φ d 3 TS o F- rt et Φ 3 for 3 Φ F ¹ s: 3 F Φ Φ tr tr 3 rt DJ σ d et ω Φ z - - a DJ F '3 r + DJ er F Φ -4 = tt = 3 ^" cn

PJ a Φ d Φ rt Φ Ω dr DJ c 3 DJ> DJ Ω Ξ Φ N 3 pσ Φ •

F ⁴ F Hi 3 Φ 3 tr et F DJ 3 uq F d rt 3 ^{^} Φ P- Φ P- M et P- 3 Φ FG φ Φ F ¹ uq φ cn ad F rt d J ^ cn T) TI O φ 3 Φ Φ 3 er 3 a 3 cn uq Hi DJ 3 ad uq cπ rt PO F- Φ

3 cn et F ¹ rt Φ DJ o cn Φ a: rt uq Φ 3 et Ff uq F er Φ O Φ F PC tr a DJ O er DJ dr Φ co 3 uq uq a 2 DJ

Z Φ 7s- Ti F- uq DJ Φ d d z φ cn F P- a cn Z Φ Φ Fl F

Φ cn <S rt F 3 FF F- F ¹ Ω O 3 cn d DJ ^• <uq d NF = tt = cn rt

F o Φ F Φ Φ φ a Φ p pr 3 s; rt o Φ F Φ - - F- a 3 F O Ω 3 F- ≤: P- - - F "s: S uq Φ Φ 3 F a P-> uq

Φ a er 3 tr Hl PJ 3 a Φ φ cn F F- DJ: Φ uq d = tt = DJ φ

3 Φ F P- φ CΛ φ F n TS d 3 F F- r a a rt rt cn 3 3

• F Φ ω 3 TJ 3 Φ er F F F- a rt Φ Φ S £> Φ cn d N> 2

Φ F- Ω aoa 1 Φ DJ Ω rt Φ Φ P- 3 F 3 d 2 P- Φ rt 3 ^{^} o Cd CΛ? 3 ^" rt 3 F ω Φ Φ aa uq G" rt

F- φ Φ φ "d = o et Φ Φ T) cn F- G: 3 P- t_d F DJ

3 et 3 F Φ er φ 3 F- Ω F> fr 3 P- i 3 tr rt a Φ φ t- <Φ 1

Hl F Φ 3 a ω o Co o-- rt φ DJ: uq φ tr Φ P- tr ¹ 3 P ^! φ Z σ DJ F Φ Φ Ω 3 3 Z rt Φ F DJ: rt <3 = H = O

F ¹ Φ DJ EP d 3 F 3 TS Φ 3 F- Φ φ er Ti F ¹ PJ o Φ ~> P ¹ . 3 φ F et et 3 3 rt Φ d F ^J φ Ω F d F rt F- ti F Φ rt

7C a Φ a φ Φ F rt Φ 3 7C a 3 d: • F ¹ * 3 F et Φ 3 a tr 3 DJ Φ Φ fr • F ¹ Φ F- a Fi F ⁴ Φ α W 3 O

F 3 et F- Φ F d DJ F rt d F 3 Φ d α F- p- DJ 2 NF ¹

OF φ F- Φ d CO F "TS F SI 3 3 3 P- Φ 3 et σ Φ F ¹

3 d OJ; 3 F 3 F- F O φ uq M a uq Φ F Φ Φ * F- TJ

F- 3 uq Cd Φ φ a Φ cn O 3 F- φ F F- cn cn rt 3 F- O d

CΛ a Φ FF F- p- uq F- et 3 Hi Φ 2 φ Φ φ d 3 ^{^} 3

Ω ^. F Hi P CΛ 3 φ F n Φ P- d F- 2 3 cn Φ fr tr o 3 μ. Ω o o φ F DJ O F a 3 TI F 3 cn CΛ PJ F- s; 3 rt φ a 3 O 3 Hl F er g tr tr φ a F F φ ^ Ω rt • φ

3 Φ a 1 T. rt DJ g Φ F- F d O DJ F- 3 ^* cn tr •

F d: d pσ ozt F Φ 3 3 3 rt d Ω F rt 0 ^ * cn to er 3 Ω 3 PJ o F ¹ Cd uq O cn 3 ^* Φ Φ 0 « _^ F-

Z DJ φ uq 2 φ F 3 cn Φ>. F- F Tr uq et d 3 F i 3

F- d F 3 Φ er F- 3 O cn Fi er O φ d 3 a J Fi Φ a

CΛ Fi PJ rt Φ F- 3 Φ 3 rt F- Φ ¹ Z 3 Fi PJ FNF

Ω Ω d F Φ F "3 a 3 J 3 cn P <DJ: uq PJ rt er Φ for F-

3 "Ω O Ω Ω 3 Φ DJ rt 0 for a Ω a tr ω Φ Φ F- φ 3

Φ o 3 3 ^J 3- 3 rt Φ 3 d 3 ^J DJ - ^> cn 3 F- F "3

3 3 J F- = s Φ F- o Φ DJ 3 F rt et φ rt Φ 3

CΛ Ti ad P *. ! F- 3 O F- _^^ 3 F uq F- Φ φ P- 3, - d 3 er Φ J d et O F- Φ et 3 φ CΛ rf- » _* φ P- 3 ao 3 DJ F φ rt Φ 3 Φ Φ O Φ O er σ Φ DJ uq J- »F

F- φ F J F Φ 3 <w Fi 3 a 3- Φ PJ a 3 rt cn »f-. σ

Ω F d O d F- OF rt DJ 3 3 o rt F- DJ fr DJ tr 3 Φ 3 3 3 d 3 Fi z cn Φ • φ φ CΛ O d N et φ et Φ uq φ 3 F- DJ ω 3 • <3 3 φ

F N 3 cn 3 a 3 F σ Ω 1 a 1 a 03 3

3 1 1 1 1 Φ OJ Φ Φ _' 1 1 1 ω

LIST OF REFERENCE NUMBERS

1 document production system

2 host computer 3 spooler

4 pressure device

5 inserting device

6 postbox system

7 monitoring device 8 database memory

9 Total watch file

10 log file

11 Operator file

12 Control device spooler 13 Control device pressure device

14 Control device for inserting device

15 Postbox system control device

16 Order generation module

17 Spooler user interface 18 Printer device control panel

19 Terminal for inserters

20 Terminal for post box system

21 network line

22 Graphical user interface of the monitoring device

23 API interface

24 printers

25 CD-ROM archive

26 Job log printout 27 Administration module

28 printed document

29 envelope

30 enveloped document

31 first processing path 32 second processing path

33 Printer checkpoint group

34 Insert control point group Device Manager Systems Managr Reprint Manager Print Manager Verification Manager Resource Manager I / O Module Report Module Database Manager Headers Data Lines

Claims

claims

1. A method of monitoring a document production process, wherein

(a) for the document production process

(a1) print data are transmitted from a computer (2) to a printing device (4) for printing on a recording medium (28),

(a2) the recording medium (28) is fed before and / or after printing to at least one processing station (5, 6) which has a control device (12, 13 14, 15) at a control point and

(a3) control data are sent from the control device (12, 13, 14, 15) to a monitoring device (7) via a computer network (21),

and

(b) for monitoring

(bl) the monitoring device (7) cooperates with a database (8) in which the control data and / or operating data are recorded and

(b2) an operator file (11) is formed, in which data about an operator assigned to the printing device (4) and / or the processing station (5, 6) are recorded.

2. The method according to claim 1, wherein in order to form the operator file (11), an in particular code-protected procedure for determining the data of the operator is carried out becomes.

3. The method according to claim 2, wherein a first, personal access authorization level is provided, such that data is assigned to a single person in the operator file (11) with a personal access code and that a second, administrative access authorization level is provided, in which With an administrative access code, data from several people can be assigned in the operator file (11) and / or generated in an access authorization file.

4. The method according to any one of the preceding claims, wherein in the network (21) a plurality of terminals (17, 18, 19, 22) are connected, each of which is connected to the ^' monitoring device (7) for generating and / or changing the operator File (11) can be produced.

5. The method according to any one of the preceding claims, wherein the monitoring device (7) forms and / or changes an overall monitoring file (9) in which essentially all the control data and / or data supplied by the control device (12, 13, 14, 15) are generated. or operating data can be saved.

6. The method according to any one of the preceding claims, wherein a log file from the monitoring device (7)

(10) is formed and / or changed in which only predetermined control data and / or operating data are stored.

7. The method according to claims 5 and 6, wherein the log file (10) from the overall monitoring file (9) is formed.

The method of claim 6 or 7, wherein the log file (10) in a non-erasable archive memory (25) is saved.

9. The method according to any one of claims 5 to 8, wherein together with the control data, information about an operator assigned to the respectively monitored device (3, 4, 5, 6) is stored from the operator file (8).

10. The method according to any one of claims 5 to 9, wherein depending on the control device (12, 13 14, 15) a variety of

Control data types (station ID, time, Idmin, ...), in particular information about the control time, are stored in the overall monitoring file (9) and / or log file (10).

11. The method according to any one of the preceding claims, wherein a plurality of the control devices (12, 13 14, 15) is used.

12. The method according to any one of the preceding claims, wherein a protocol data sheet (26) is printed out at the end of the document production process.

13. Monitoring device for performing a method according to one of claims 1 to 12.

14. Document production system with a monitoring device according to claim 13.

15. Computer program product, which causes a method according to one of claims 1 to 12 when loading and running on a computer (7).