EP0197998A1 - Procede et installation pour assister un utilisateur d'ordinateur - Google Patents

Procede et installation pour assister un utilisateur d'ordinateur

Info

Publication number
EP0197998A1
EP0197998A1 EP85905055A EP85905055A EP0197998A1 EP 0197998 A1 EP0197998 A1 EP 0197998A1 EP 85905055 A EP85905055 A EP 85905055A EP 85905055 A EP85905055 A EP 85905055A EP 0197998 A1 EP0197998 A1 EP 0197998A1
Authority
EP
European Patent Office
Prior art keywords
memory
unit
program
input
output
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP85905055A
Other languages
German (de)
English (en)
Inventor
Klaus Schwarz
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
GFU GESELLSCHAFT FUER UNTERNEHMENS-UND PROJEKTMANA
Original Assignee
Gfu Gesellschaft fur Unternehmens-Und Projektmanagement Mbh
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Gfu Gesellschaft fur Unternehmens-Und Projektmanagement Mbh filed Critical Gfu Gesellschaft fur Unternehmens-Und Projektmanagement Mbh
Publication of EP0197998A1 publication Critical patent/EP0197998A1/fr
Withdrawn legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/048—Interaction techniques based on graphical user interfaces [GUI]
    • G06F3/0487—Interaction techniques based on graphical user interfaces [GUI] using specific features provided by the input device, e.g. functions controlled by the rotation of a mouse with dual sensing arrangements, or of the nature of the input device, e.g. tap gestures based on pressure sensed by a digitiser
    • G06F3/0489—Interaction techniques based on graphical user interfaces [GUI] using specific features provided by the input device, e.g. functions controlled by the rotation of a mouse with dual sensing arrangements, or of the nature of the input device, e.g. tap gestures based on pressure sensed by a digitiser using dedicated keyboard keys or combinations thereof
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F9/00—Arrangements for program control, e.g. control units
    • G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
    • G06F9/44—Arrangements for executing specific programs
    • G06F9/451—Execution arrangements for user interfaces
    • G06F9/453—Help systems

Definitions

  • the invention relates to a method for operator guidance according to the preamble of claim 1. Furthermore, the invention relates to a device for carrying out the method.
  • Computer software or the equivalent term data processing software is any type of documented instruction which is intended for use in information processing devices.
  • Computer software is also the accompanying material, usually in printed form, belonging to each computer program, which is aimed both at the buyer of the computer program and at the operator of the computer, and contains detailed instructions on the use of the computer program.
  • Computer software is further description the Programm ⁇ having the structure, the structure and Pro ⁇ program logic of computer programs in linguistic or gra ⁇ phischer form described in sufficient detail to these - are "a complete command to the programmer for modification and further development of the computer program can.
  • the computer program is usually in two forms, NaEM ⁇ Lich in the form that corresponds to the surface by the programmer in a Programmierspra ⁇ written and program for the specialist legible Jonpro ⁇ and ektprogramms in the form of the Ob obtained by machine translation of the source code of the machine language directly .
  • Both forms have in common that they consist of sequences of instructions with the associated definitions and addresses of the data to be processed and that the computer (a term with the same meaning is electronic or program-controlled data processing system), such as one given data processing task is to be carried out in order to achieve a certain result.
  • the program is executed using the object program, which is formed by following hexadecimal digits, for example.
  • object program which is formed by following hexadecimal digits, for example.
  • the computer program In addition to the application programs which serve to solve a specific data processing task of the buyer, the computer program also contains system control programs which control the computer and the connection devices connected to it.
  • the accompanying material usually includes the so-called user manual and the operator's manual.
  • the User's Guide is often a general description including the An ⁇ use cases and the conditions of the program, the input and output formats, file formats and the REQUIRED ⁇ chen machine compilation.
  • the Operator's Manual contains the description of procedures for the initial load Programm ⁇ , implications for the run and for the elimination of Stö ⁇ , as well as descriptions of the computer / user dialogue and interface conditions device for hardware connection ⁇ .
  • the Program Description contains a complete depicting ⁇ the data, file, input and output formats, hardware and sof ware development interfaces, the structure of the Com ⁇ puter program, the program functions, etc. As horrins ⁇ medium are often flowcharts, structure charts, Decision tables or the like are used.
  • the computer program without the accompanying mate ⁇ rial is not available, however, can without the Programmbeschrei ⁇ environment, the computer program if it is to be retained or developed by the user from ⁇ be used.
  • the computer program (object program) is usually on a machine-readable carrier, for. B. magnetic disk stack, disk, magnetic tape, optically readable disk, printed bar code lists, semiconductor memory module or the like., And the associated accompanying material is usually
  • the accompanying material can comprise a large number of extensive printed publications which are also made available on microfilm or together with the computer program on a machine-readable medium.
  • a computer program When a computer program is entered into the computer, it is generally copied in sections by a suitable input unit from the machine-readable carrier via a part of the main memory serving as an input memory to a program memory or memory section which serves as a program library and in which as a rule a large number of computer program copies are included. This is often a large capacity peripheral memory.
  • the primary copy recorded in the program library is used each time the program is executed. If the computer program to be executed, the cher in Programmspei ⁇ recorded program copy will be addressed in turn and into the working memory of the program-controlled verar ⁇ beitungsstrom (computer) copied. This secondary copy of the computer program can beitungsanlagen in programmatic verar ⁇ which z. B.
  • the primary copy and each secondary copy generated during program execution can be made completely or partially visible via an output unit, for example for the purpose of diagnosis when errors occur.
  • a primary copy can be made of the accompanying material in the program-controlled data processing system, as in the computer program, from which secondary copies can then be made page by page in the display memory of a screen device (output unit) around the accompanying material on the screen of this device.
  • This corresponds to a paperless informing the operating personnel in the manner of a ⁇ bank services, wherein the program-controlled data processing system ⁇ access to selected parts of the accompanying mate rials ⁇ possible.
  • & ⁇ : * b • _- tion system, in particular a telephone private branch exchange, with a central control unit and an input device which enables dialogue.
  • the central control unit is assigned a comparator which can be activated by entering a start and / or key identifier using the input device.
  • the comparator controls a memory containing the respective answers and reads out the answers corresponding to the respective switching states and information received via the display .
  • the lack of input of parameter identifiers required for the sequence method corresponds to an incorrect input in a program-controlled data processing system within a predetermined time.
  • the output of the automatically compiled end result ent speaks Nissen the result is the two ⁇ obtained with correct data entry, which are displayed on the output unit.
  • distant field a kind of user interface for the input of data is known, in which at correct input on the display which automatically ERAR ⁇ from the switching system beitete end result is displayed or in the case of a fal ⁇ rule operator input the display shows what he can do with which button as the next step.
  • the comparator which can be activated by means of the input device monitors the time condition for entering the parameter identifier required for the sequence method.
  • One application is, for example, the adaptation of the standard customer data to customer requirements. All customer data can be queried, entered and changed. Entering the parameter identifier corresponds to the input procedure required for this, for example in order to change the customer data. If the parameter identifiers required for this are not entered within a certain period of time or if a parameter identifier is missing in the input sequence, the display shows which switching status has been reached by pressing a key and it is also indicated which measures are subsequently to be carried out to continue the process sequence .
  • This type of operator guidance thus corresponds to tracing the program sequence when a key is entered.
  • An operator ⁇ guide such that are at each key input amending certain procedures of the operator instructions given, which keys can press them to a particular switching condition in the process flow proceeds to errei ⁇ Chen, is not known.
  • the comparator which can be activated by the start and / or key identification, prevents the dialogue as long as the central control unit itself has mastered the further process sequence, so that it is not shown on the display until the final intermediate or final result can be shown .
  • the invention has for its object to provide a method and apparatus for performing the method for inputting data into the main memory of a programmge ⁇ controlled data processing system such that a prompt is made possible during the input of data by means of input-output unit.
  • the inventive method makes it possible for the user to use computer programs without prior knowledge because this all gen to use the computer program notwendi ⁇ evidence shows during the program run automatically ⁇ be. This effect is based on the specially designed program- controlled data processing system.
  • the program-controlled data processing system to a zusiger ⁇ union text memory, in which the support material is stored for the computer program.
  • the control unit is now, for.
  • the addresses of the computer program and the data stored in the text memory accompanying material sliding material based on the loading ⁇ parallel with the program flow from the Textspei ⁇ cher from.
  • This method is comparable to the simultaneous presentation of two different programs, e.g. B. on the screen of a screen device as an output unit.
  • control unit in conjunction with the input / output unit now causes the accompanying material associated with the corresponding program sequence to be output in parallel even in the case of a sequential program sequence .
  • the device for carrying out Ver ⁇ inventive drive according to claim 4 is of simple construction, wherein by means of the operating unit and the control unit with an output unit with a screen surface, the screen ⁇ surface in a known manner into sub-areas Vietnamese ⁇ divides is.
  • an image display system with an image display device, an operating unit, a key input and an image processing device is known, in which the image display area is imaginarily divided into sub-areas and, controlled by the key input, sub-areas in reduced or enlarged scale ⁇ rod can be displayed.
  • theor ⁇ by means of the operating unit is also divided into sub-surface regions and the output of the infor mation ⁇ in the respective sub-region in dependence of the addressing performed by the control unit.
  • the operation ⁇ unit can on the basis of addressing the assignment of the associated ⁇ led accompanying material, the key input or other expenses such.
  • the memory also connected to both the program memory as the text memory, by means of a arranged in the control unit operation controller, and is controlled by likewise arranged in the control unit instruction unit ⁇ tes address register is either a storage area of the Programm ⁇ memory or the text memory read out.
  • the operations control takes over a switch from one to the other another memory area and defines which memory area is read out.
  • the device according to claim 6 with a certain subdivision of the screen area into at least four functional sub-areas has the advantage that the user is given a memorable operating and explanatory diagram on the screen.
  • the arrangement of the action field and the information field in the central area of the screen surface is fully in the user's field of vision. With this arrangement, the close relationship between the action field and the information field, ie. H. between the computer program and the accompanying material.
  • FIG. 1 is a block diagram of the program- controlled data processing system designed according to the invention
  • Fig. 2 shows an example of the division of the screen area
  • Fig. 3 corresponding to the Fig. 2 program sequence when applying the driving Ver ⁇ invention.
  • • ⁇ fe - 1 shows an embodiment for the configuration of the program-controlled data processing system according to the invention.
  • a control unit 1 is connected to a storage unit 2, an operation unit 3 and an input / output unit 4. In operations 3, arithmetic operations and logic operations are carried out.
  • Programs and data are stored in the storage unit 2.
  • the control unit 1 controls the program sequence and controls the data and computer programs entered via the input-output unit 4. So that computer programs and data stored in the memory 2 can be clearly reached, each memory location is given an address and the content of the memory location can be called up via this address.
  • the memory cells are numbered and the corresponding cell number, ie the address, is fetched depending on the commands of the computer program. Depending on whether it is punched to a sequential computer program, with or without jump instructions or conditional jump instructions han ⁇ , the address is incremented only by "1" or "more than one",
  • the control unit 1 consists of an instruction unit 11, a function decryption 12 and an operation control 13.
  • the commands to be executed are with the function part of the command in the function part 111 and with the operation part of the command in the operation part 112.
  • the operation part 112 generally receives the address of an operant.
  • the content of the functional part 111 is decrypted in the decryption function 12 and the Ope ⁇ nen facedung 13 supplied, which then outputs the data necessary for execution of the command control signals via a bus line B to the memory unit 2 and to the operating plant.
  • feedback signals are fed via a line L from the operation unit 3 to the operation control 13 and are also taken into account there.
  • the memory unit 2 in the embodiment shown in FIG. 1 contains a program memory 21, a working memory 22, an address register 23 and a text memory 24.
  • the working memory 22 contains the information to be written or read and the address register 23 contains the associated address .
  • the operations unit 3 consists of a multiplication register 31, logic circuits 32, an accumulator 33 and a multiplier-quotient register 34.
  • the input variables for the operations unit 3, i. H. the operants and the control signals coming from the control unit 1 cause the supplied data to be processed in accordance with the computer program, the intermediate results are fed to the working memory 22 and the feedback signals are supplied to the control unit 1, as a result of which the control unit 1 is informed of the stage at which the current one is running Operation is in progress.
  • the input / output unit 4 is connected to the main memory 22 via a further bus line B1.
  • the input / output unit 4 contains an input unit 41 in the form of a keyboard, an operating unit 42, an output processing 43 and an output unit 44 in the form of a screen device.
  • Output unit can, for example, without changing the method according to the invention.
  • B. a voice-controlled input-output unit can be used.
  • a program memory 21 and a text memory 24 are provided separately in the memory 2.
  • Program memory 21 and text memory 24 are connected to the working memory 22.
  • the processing of the means of the A ⁇ transfer unit 41 input data is measured by the program in
  • FIG. 2 shows an example of the division of the screen area.
  • the user is in a header line above displays the program section where the Computerpro ⁇ program currently located.
  • Kom ⁇ mandolina line K at the bottom of the screen area are queries and prompts to the operator what the expected ⁇ Com puter program therefrom.
  • the actual computer program runs in action field A, for which the operating personnel
  • Substitute BJ son has to enter the appropriate data.
  • the operator is shown additional information and assistance.
  • This information field H shows the accompanying material belonging to the computer program.
  • an error message appears in the lower part of the information field H and an indication of which entry the computer program is expecting.
  • the screen structure can be modified in order, for example, to ensure that the action field A has the same number of writing points per line as on the document to be produced and printed out later.
  • the information field H and the field "error message" are arranged under the action field.
  • the computer program specifically asks for the respective details of the user or explains the next work step or gives alternatives for the input or specifies the next work steps. Entries made are always displayed in the command field K and can thus be checked by the user until the subsequent entry. After entering the action requested by the user in the command field K, the corresponding command is immediately deleted, so that the user recognizes that his entry is being processed or saved by the computer. Only when the program-controlled data processing system has made the entspre ⁇ -reaching processing of the data entered, and an intermediate result is worked out, the nachfol ⁇ constricting program step can be performed. As can be seen from the foregoing , the computer program is supported at every point in the program sequence by means of assistance, which are displayed in the information field H. This support also includes a plausibility check for incorrect or illogical inputs by the user with entspre ⁇ chendem Correction Notice.
  • FIG. 3 shows the program sequence associated with FIG. 2 when using the method according to the invention.
  • the display shows the header line appears above and Kom ⁇ mando line K.
  • the input text which is shown in action field A, is output in the display and subsequently it is checked via ⁇ whether a new text of the accompanying material is to be output for this input text. If the text part of the accompanying material is new, the corresponding text part is output in the information field H.
  • the input made by means of input unit 41 is displayed in action field A and at the same time a plausibility check is carried out by the program-controlled data processing system. If the input was not right, the information field H ⁇ an error message is output, for example if tax rate in a multi-value ⁇ between 14% and 29% of the permissible range is exceeded. If all entries are correct, the next part of the program is controlled by the computer program and, if the associated next in reference field H appears to ⁇ rate information and assistance.
  • the storage effort to be provided for the computer program and the accompanying material is correspondingly distributed 45% to the user guidance and 55% to the computer program.
  • the whole memory area using a program-controlled data processing system 64 by Commodore C is about 120 kbytes for the application of a " ⁇ Lager suitssver administration" program.
  • To be able to frame the same time show the companion material to ⁇ in a screen ⁇ a single program part of the computer ⁇ program and the associated part, is to provide for a computer program for the program technical solution a programming time of 60% of accompanying materials and 40%.

Landscapes

  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Software Systems (AREA)
  • General Engineering & Computer Science (AREA)
  • Human Computer Interaction (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Stored Programmes (AREA)
  • Input From Keyboards Or The Like (AREA)

Abstract

Il est essentiel que les utilisateurs des programmes d'ordinateur étudient et comprennent les instructions écrites d'accompagnement, afin de pouvoir utiliser les programmes de l'ordinateur. Les erreurs commises dans l'introduction des données donnent lieu à des indications d'erreur dans l'unité de sortie et l'opérateur peut, grâce au code d'erreur indiqué, lire ensuite les instructions écrites pour savoir quelle assistance est possible. Pour assister les utilisateurs lors de l'introduction de données dans la mémoire de travail d'une unité de traitement de données, on dote l'unité d'une mémoire additionnelle de texte dans laquelle on stocke les informations d'accompagnement relatives au programme de l'ordinateur; on lit ensuite, grâce à un système de commande et une unité entrée-sortie-entrée, les informations d'accompagnement fournies par la mémoire de texte, et ce en parallèle avec le passage du programme. Même si on stocke les informations d'accompagnement et le programme d'ordinateur ensemble dans la mémoire du programme, une unité de commande et une unité entrée-sortie-entrée permettent de sortir en parallèle les régions de mémoire emboîtées les unes dans les autres, par exemple dans diverses sous-régions du champ d'un écran de visualisation.
EP85905055A 1984-10-10 1985-10-09 Procede et installation pour assister un utilisateur d'ordinateur Withdrawn EP0197998A1 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
DE3437158 1984-10-10
DE3437158 1984-10-10

Publications (1)

Publication Number Publication Date
EP0197998A1 true EP0197998A1 (fr) 1986-10-22

Family

ID=6247556

Family Applications (1)

Application Number Title Priority Date Filing Date
EP85905055A Withdrawn EP0197998A1 (fr) 1984-10-10 1985-10-09 Procede et installation pour assister un utilisateur d'ordinateur

Country Status (2)

Country Link
EP (1) EP0197998A1 (fr)
WO (1) WO1986002472A2 (fr)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE29611277U1 (de) * 1996-06-27 1997-08-14 Siemens Ag Graphische Bedieneinrichtung zur Steuerung eines Computers

Family Cites Families (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPS56168263A (en) * 1980-05-30 1981-12-24 Hitachi Ltd Program making device
EP0056886A1 (fr) * 1981-01-23 1982-08-04 International Business Machines Corporation Système de traitement de données à affichage interactif

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
See references of WO8602472A2 *

Also Published As

Publication number Publication date
WO1986002472A3 (fr) 1986-05-22
WO1986002472A2 (fr) 1986-04-24

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