CN103366263A - Supply chain management system of one-stop integrated logistic service - Google Patents
Supply chain management system of one-stop integrated logistic service Download PDFInfo
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Abstract
The invention provides a supply chain management system of one-stop integrated logistic service. The supply chain management system comprises a customer management module, a customs declaration and inspection module, a logistic distribution module, a storage module, a process module and a balance account module, wherein the customer management module is used for carrying out customer management operation to customer service staff; the customs declaration and inspection module is used for carrying out customs clearance operation on enterprise import and export practices; the logistic distribution module is used for carrying out the operation of dispatch, order supervision, order acknowledgement and the like for transportation business; the storage module is used for carrying out warehouse in/out and inventory management of cargos; the process module is used for carrying out real-time management and control, reminding and early warning on the processes of all businesses; and the balance account module is used for carrying out charge balance account for all the businesses. The supply chain management system is not only a set of informatization management software of a third logistic enterprise, but also a set of supply chain solution scheme providing the one-stop integrated logistic service for a cargo owner enterprise; the supervisory control and management are realized for the whole supply chain links; the execution performance of the whole supply chain is improved; the cost is reduced; and the supply chain value is created.
Description
Technical field
The present invention relates to supply-chain management system, be specifically related to the supply-chain management system of one-stop Comprehensive Logistics Services.
Background technology
More supply-chain management system is arranged on the market, and the various characteristics and advantages that self is arranged also exist following weak point but be no lack of:
1) integrated level is not high: traditional third party's supply-chain management system, such as transportation system, warehousing system is closed affair system etc., all in certain business field, certain being good at is arranged, but all separate, can not share data.And for a Third-party Logistics Enterprise, generally all can manage more than a kind of business, if every kind of business all needs to buy a cover system, will certainly bring the work of a lot of repetition logging datas, and can not share data, also can greatly increase for software cost.
2) take record, inquiry as main: all take record with inquire about daily business paper as main, and these data all need business personnel's manual typing that takes much time, and waste time and energy, and make mistakes easily.
3) can't be to the management and control of each link of supply chain: there be the management to the supply chain process in system, can't follow the trail of the information such as links, timing node, operating personnel of supply chain.
4) can't early warning respond: for the abnormal conditions that exist in the business, do not have a kind of mechanism of reminding or reporting to the police in advance, can't in time take precautions against potential risks.
5) complicated operation, flow process is various: system too emphasizes flow process, each link must cause system's operation link too much by flow operations, complicated operation, the personnel that relate to and time are also too much, and dirigibility is inadequate, serious even traffic affecting operation.
What 6) only pay attention to is system, but not solution: enterprise is when implementing supply-chain management system, and what kind of the function of only paying attention to system has powerful, system is put first always, rather than the people, there is not understanding system on earth for what problem the people has solved, behave and brought what value.
7) disbursement and sattlement is intelligent not: any supply chain system of general comparative maturity all can have settlement module, can examine receivables and payables, the functions such as the generation of bill, but all be simply to carry out manual typing by the business personnel, there are not the functions such as intelligentized automatic generation, verification, prompting, existing a large amount of leakages receives, receives the phenomenons such as miscount more.
8) cost analysis is simple, and decision analysis can't be provided: only provide simple fee query function, the business personnel need to be from system derived data, carry out follow-up processing with a large amount of time again, could provide active data and chart for decision analysis.
9) almost do not have the KPI performance appraisal to analyze: traditional supply chain system does not almost take into account system to human factor, does not consider that the people is to the influence degree of system.All traditional supply chain systems almost do not have KPI performance appraisal module.
Find following open source literature through retrieval:
Coordinate indexing result 1:
Application (patent) number: 201110424393.5,2, title: logistics supply chain management system
Summary: the present invention relates to a kind of logistic management system, specifically relate to a kind of logistics supply chain management system.Logistics supply chain management of the present invention system, introduce the RFID technology, the existing supply-chain management system of upgrading realizes that customer interface management, order management, logistics distribution, intelligent storehouse management, dispatch management, call center's tracking in transit, client's telnet are inquired about, the interface management of electronic chart.
Technical essential compares:
1. this invention is without warning function: this system not to the business such as logistics distribution exceed the time limit and abnormal conditions are reminded and alarm mechanism, can not in time carry out risk management and control.
2. should invent without the performance appraisal function: this system is just to the operation of business, the inquiry of data, and is machine-processed to business personnel's performance appraisal.
Coordinate indexing result 2:
Application (patent) number: 201210261380.5, title: E-commerce SCM system
Summary: the present invention relates to a kind of E-commerce SCM system, comprise the purchasing management unit, the sales management unit, the order administrative unit, the warehousing management unit, rights management unit and System Management Unit, buying to commodity, sell, order, storage, clearing, control of authority, Back ground Information, internal system and organizational structure are carried out unified coordination and administration, finish corresponding function by each performance element, so that buying, sell, storage and stock become very clear, a large amount of manpower and materials have not only been saved, and shortened a large amount of flow processs, optimized picking, join goods and delivery program, thereby make the user save a large amount of personnel and express fee usefulness, also shortened shipping period widely, improved Dispatching efficiency, made that the user is faster to have finished commodity from purchasing to the whole logistics program of delivering with more saving.
Technical essential compares:
1, this invention is without the management and control of process: this system does not have tracking, prompting and the early warning mechanism of process, can't effectively management and control supply chain management in potential risk and abnormal conditions.
2, this is invented without the performance management function: this system is just to the operation of business, the inquiry of data, and is machine-processed to business personnel's performance appraisal.
Summary of the invention
For defective of the prior art, the purpose of this invention is to provide a kind of supply-chain management system of one-stop Comprehensive Logistics Services.The present invention is that medium-and-large-sized enterprise is customized, supply chain optimization is provided and carries out one-stop integrated service, can help enterprise to make efficient logistics network, improves enterprise supply chain efficient, realizes punctual goods delivery and provides powerful guarantee for cargo security.
For remedying the shortcoming and defect part of traditional supply chain system, the invention provides a kind of integrated form, visual, intelligent system and solution.The technical problem to be solved in the present invention be embodied in following some:
1) integrate be open to the custom, transport, store in a warehouse, the integrated management system of clearing, performance, mutually share data, one-stop Comprehensive Logistics Services is provided.
When 2) system is except day to day operation personnel real-time query business datum, more pay attention to cost analysis, decision support.
3) the supply chain links is carried out visually real-time follow-up and management and control, make management of process become more simple efficient.
4) real-time early warning response, with risk control at bottom line.
5) be simple and easy to usefulness, more the experience of hommization.
6) provide a kind of solution of Comprehensive Logistics Services, really solve the problems that current urgent need will solve for the client.
7) disbursement and sattlement according to rate calculating, interface importing, intelligent checking, reduces error rate automatically.
8) cost uses a large amount of charts to show, by the statistical study of the vivid displaying cost such as various pie charts, circular chart, broken line graph, area-graph, column diagram, bar chart, for decision-making provides effective foundation.
9) provide intelligentized KPI statistical study, make performance appraisal become simpler, rewards and punishments are clearly demarcated, and employee's work incentive is provided effectively, the cost of the enterprise of reduction.So that the KPI examination becomes visual.
According to an aspect of the present invention, provide a kind of supply-chain management system of one-stop Comprehensive Logistics Services, comprise such as lower module:
Customer management module is used for carrying out the customer account management operation towards the contact staff;
Declaration inspection declaration module is used for carrying out the operation of being open to the custom of enterprise's import and export business;
The logistics distribution module is for operations such as the scheduling of carrying out forwarding, merchandiser, receipt;
Storage module is used for carrying out inbound/outbound process and the stock control operation of goods;
The process module is used for all professional processes are carried out real-time management and control, prompting and early warning;
Settlement module is used for carrying out all professional disbursement and sattlement operations.
Preferably, customer account management operation comprise client's miscellaneous service entrusted carry out the order operation, to business follow-up tracking process, to the management of the processing of abnormal conditions, document, client's complaint suggestion is processed.
Preferably, for the business of being open to the custom, declaration inspection declaration module is according to order data and product data library information, automatically generate required the comprising of declaration and declare at customs recommendation, packing list, invoice, contract at interior message, the message automatic flow arrives and closes affair department, and which certificate prompting need to handle in advance, and request pass affair department examines, after audit was passed through, declaration inspection declaration module imported customs's Customs Declaration Intergration System automatically, and auto-returned customs declaration clearance acknowledgement information.
Preferably, the logistics distribution module according to the attribute of transportation types, transporting cargo, whether dangerous goods, whether can piece together single these information, the automatic alarm dispatcher dispatches, the operation of merchandiser and receipt, and the logistics distribution module is according to supplier and client's rate, automatically generate freight charges, bill information.
Preferably, storage module comprises portable terminal, wherein, described portable terminal be used for carrying out the signing for of goods, warehouse-in, added, move the storehouse, make an inventory, join goods, picking, outbound operation.
Preferably, the process module is automatically reminded with unusual business for exceeding the time limit and is reported to the police.
Preferably, disbursement and sattlement operation comprises to be dealt with fee to be charged typing, bill generation, managing bill, checks and writes off management, and settlement module is according to rate, automatically computational costs generates the receivables and payables expense, automatically generates each supplier or client's bill, invoice, according to aging, automatic alarm is urged money.
Preferably, also comprise the performance module, wherein, the performance module be used for to be carried out the performance appraisal of miscellaneous service, for employee's work rewards and punishments provide foundation.
Preferably, the performance module generates multiple performance chart.
Preferably, the performance chart comprises the promptness rate of being open to the custom, rate of timely freight transportation or lump sum bonus.
Compared with prior art, the present invention has following beneficial effect:
1, provides one-stop Comprehensive Logistics Services for enterprise
For the client provide import and export be open to the custom, storage and logistics distribution provide complete supply chain solution, realizes monitoring and management to whole supply chain link, to reach the purpose that reduces cost, raises the efficiency.
2, supply chain management is visualized
By the setting to whole each node of supply chain, the issuing and obtaining of information, realize that enterprise controls the details status tracking in the commission business implementation, thereby realize that the order ticket execution is visual, logistics progress is visual, the final execution performance that promotes whole supply chain is created supply chain value.
3, timely message early warning and abnormality processing
Support to realize a plurality of logistics nodes monitoring of definition, the state of some expections by mode prior notice client or relevant operating personnels such as mail, notes, is promoted efficiency of service greatly.
4, to effective management and control and the performance evaluation of provider service
Enterprise is the supplier of management and control oneself effectively, and visual examination and assessment are carried out in its service, impels it to improve constantly the quality of service.
5, flexibly accurate charging
The integrated charging of system's support take order ticket as core.Charging regulation miscellaneous is provided, can be according to many conditions various dimensions such as client, product, weight, volume, quantity, vehicle, operation polls regular self-defined, realize the automatic calculating of warehousing costs, trucking costs, expense for customs clearance etc.
6, realize sharing of resource in the Inner Logistics Management process
Enterprises employee can share information all in the supply chain management process, avoids the repeatability of information and delay and the mistake of information flow.
7, realize that enterprise is to analysis and the statistics of overhead cost for supply chain, for decision-making provides foundation
By excavating, integrate the data of subsystems, carry out intellectual analysis with multi threads such as order ticket, client, products, the management decision-making support of various dimensions is provided for decision-making level.
Description of drawings
By reading the detailed description of non-limiting example being done with reference to the following drawings, it is more obvious that other features, objects and advantages of the present invention will become:
Fig. 1 is the order operation interface of system users administration module;
Fig. 2 is the single operation processed interface of system's declaration inspection declaration module;
Fig. 3 is the scheduling operation interface of system's transportation module;
Fig. 4 is the receipt operation interface of system's transportation module;
Fig. 5 is system process module process interface;
Fig. 6 is the fee to be charged input interface of system's settlement module;
Fig. 7 is client's bill interface of system's settlement module;
Fig. 8 is client's invoice interface of system's settlement module;
Fig. 9 is that client's expense of system's settlement module is checked and write off the interface;
Figure 10 be system's performance appraisal to account promptness rate interface;
Figure 11 is structural representation of the present invention.
Embodiment
The present invention is described in detail below in conjunction with specific embodiment.Following examples will help those skilled in the art further to understand the present invention, but not limit in any form the present invention.Should be pointed out that to those skilled in the art, without departing from the inventive concept of the premise, can also make some distortion and improvement.These all belong to protection scope of the present invention.
Supply-chain management system provided by the invention is the Informatic Management Soft Ware of a cover Third-party Logistics Enterprise, it also is a cover provides one-stop Comprehensive Logistics Services for owner of cargo enterprise supply chain solution, monitoring and management to whole supply chain link have been realized, promoted the execution performance of whole supply chain, and reduced cost, created supply chain value.
Comprise according to supply-chain management system provided by the invention:
1) customer management module is used for the contact staff and carries out the bookkeepings such as customer account management, professional order, document.The contact staff entrusts client's miscellaneous service in this module and carries out the order operation, to the processing of the management of the processing of the follow-up tracking of business, abnormal conditions, document, client's complaint suggestion etc.
2) declaration inspection declaration module is used for the operation of being open to the custom of enterprise's import and export business.If the business of being open to the custom, system is according to order data and product data library information, automatically generate declaration required declaration recommendation, packing list, invoice, contract, the message automatic flow is to closing affair department, and which certificate prompting need to handle in advance, closes affair department and examines, and audit is passed through, automatically import the information such as customs's Customs Declaration Intergration System, and auto-returned customs declaration clearance receipt.
3) logistics distribution module is used for the operations such as scheduling, merchandiser, receipt of forwarding.Whether system can be according to transportation types, the attribute of transporting cargo, dangerous goods, whether can piece together the information such as single, the automatic alarm dispatcher dispatches, merchandiser and receipt operation, and system can be according to supplier and client's rate, automatically generate freight charges, bill information.
4) storage module is used for the inbound/outbound process of goods, the bookkeepings such as stock.The stock clerk can be undertaken that goods is signed for by portable terminal, warehouse-in, added, move the storehouse, make an inventory, join the operations such as goods, picking, outbound.
5) process module is used for all professional processes are carried out real-time management and control, prompting and warning function.The user can the real-time query business the information such as process, timing node, for exceeding the time limit and unusual business, system automatically reminds and reports to the police.
6) settlement module is used for all professional disbursement and sattlement operations.Comprise and deal with, fee to be charged typing, bill generation, managing bill, check and write off the submodules such as management.System can be according to rate, and computational costs generates the receivables and payables expense automatically, and is manual or automatically generate each supplier or client's bill, invoice.System is according to aging, and automatic alarm is urged money etc.
7) performance module is used for the performance appraisal of miscellaneous service, for employee's work rewards and punishments provide foundation.System can generate various performance charts, as: the promptness rate of being open to the custom, rate of timely freight transportation, lump sum bonus etc.
The process module connects customer management module, declaration inspection declaration module, logistics distribution module, storage module, settlement module, performance module.
The below is described explanation to a specific embodiment of the present invention.
In Fig. 1, customer service is carried out the order operation of related service according to client's trust requirement, and the corresponding business datum of typing is clicked " determining " button.After confirming that data are errorless, click " order is finished " button, this trust document will circulate to corresponding business department and carry out follow-up processing.
In Fig. 2, if declaration is professional, then the trust document of Fig. 1 circulates to and makes the single operation processed of single center.Make single member according to order detail and product data library information, click " generation customs declaration " button, automatically generate " declaring at customs the suggestion number ", " packing list ", " invoice ", " contract " of declaration usefulness.Make single member confirm errorless after, click " system is singly finished " button, document will circulate to and close affair department, carries out the customs declaration operation by closing affair department.
In Fig. 3, if forwarding, then the trust document automatic flow of Fig. 1 is to transportation department, the dispatcher is according to information such as commission business, transportation address, goods attributes, click " generation send a car list " button, generate schedule information, carry out the selection of common carrier and route.After the schedule information affirmation is errorless, click " trust common carrier " button, forwarding order is sent to common carrier automatically, common carrier receives that certificate of entrustment carries out forwarding.
In Fig. 4, freight transportation is finished, and carries out the operation of receipt.All need to carry out single information of sending a car of receipt management this interface display, and the dispatcher carries out the receipt management to system after receiving the carrier transport receipt, make the customer service delivery receitp, and the papery receipt is joined to the contact staff.
In Fig. 6, shown the service fee that automatically generates of with good grounds client's rate and deal with in the reimbursed expenses that automatically changes over to, the user also can some extra-pays of manual typing.
In Fig. 7, customer service is according to fee to be charged among Fig. 6, and is manual or automatically generate each client's expense bill, confirm errorless after, click " bill generates complete " button, bill circulates and examines to customer service manager place, customer service manager audit is complete, then circulates to examine to the City Operation Manager place.
In Fig. 8, the bill of customer service after to audit carried out the invoice request slip and generated, confirms errorless after, click " generation of invoice request slip is complete " button, invoice circulates to Finance Department, examines, and carries out invoice and fill out.
In Fig. 9, to finish when client's payment, finance are checked and write off this expense.
More than specific embodiments of the invention are described.It will be appreciated that the present invention is not limited to above-mentioned particular implementation, those skilled in the art can make various distortion or modification within the scope of the claims, and this does not affect flesh and blood of the present invention.
Claims (10)
1. the supply-chain management system of an one-stop Comprehensive Logistics Services is characterized in that, comprises such as lower module:
Customer management module is used for carrying out the customer account management operation towards the contact staff;
Declaration inspection declaration module is used for carrying out the operation of being open to the custom of enterprise's import and export business;
The logistics distribution module is for operations such as the scheduling of carrying out forwarding, merchandiser, receipt;
Storage module is used for carrying out inbound/outbound process and the stock control operation of goods;
The process module is used for all professional processes are carried out real-time management and control, prompting and early warning;
Settlement module is used for carrying out all professional disbursement and sattlement operations.
2. the supply-chain management system of one-stop Comprehensive Logistics Services according to claim 1, it is characterized in that, customer account management operation comprise client's miscellaneous service entrusted carry out the order operation, to business follow-up tracking process, to the management of the processing of abnormal conditions, document, client's complaint suggestion is processed.
3. the supply-chain management system of one-stop Comprehensive Logistics Services according to claim 1, it is characterized in that, for the business of being open to the custom, declaration inspection declaration module is according to order data and product data library information, automatically generate required the comprising of declaration and declare at customs recommendation, packing list, invoice, contract at interior message, the message automatic flow is to closing affair department, and which certificate prompting need to handle in advance, and request pass affair department examines, after audit is passed through, declaration inspection declaration module imports customs's Customs Declaration Intergration System automatically, and auto-returned customs declaration clearance acknowledgement information.
4. the supply-chain management system of one-stop Comprehensive Logistics Services according to claim 1, it is characterized in that, the logistics distribution module according to the attribute of transportation types, transporting cargo, whether dangerous goods, whether can piece together single these information, the automatic alarm dispatcher dispatches, the operation of merchandiser and receipt, and the logistics distribution module is according to supplier and client's rate, automatically generate freight charges, bill information.
5. the supply-chain management system of one-stop Comprehensive Logistics Services according to claim 1, it is characterized in that, storage module comprises portable terminal, wherein, described portable terminal be used for carrying out the signing for of goods, warehouse-in, added, move the storehouse, make an inventory, join goods, picking, outbound operation.
6. the supply-chain management system of one-stop Comprehensive Logistics Services according to claim 1 is characterized in that, the process module is automatically reminded with unusual business for exceeding the time limit and reported to the police.
7. the supply-chain management system of one-stop Comprehensive Logistics Services according to claim 1, it is characterized in that, disbursement and sattlement operation comprises to be dealt with fee to be charged typing, bill generation, managing bill, checks and writes off management, settlement module is according to rate, automatically computational costs generates the receivables and payables expense, automatically generates each supplier or client's bill, invoice, according to aging, automatic alarm is urged money.
8. the supply-chain management system of one-stop Comprehensive Logistics Services according to claim 1 is characterized in that, also comprises the performance module, and wherein, the performance module be used for to be carried out the performance appraisal of miscellaneous service, for employee's work rewards and punishments provide foundation.
9. the supply-chain management system of one-stop Comprehensive Logistics Services according to claim 8 is characterized in that, the performance module generates multiple performance chart.
10. the supply-chain management system of one-stop Comprehensive Logistics Services according to claim 9 is characterized in that, the performance chart comprises the promptness rate of being open to the custom, rate of timely freight transportation or lump sum bonus.
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