CN108389018B - Intelligent bulk commodity logistics management system - Google Patents
Intelligent bulk commodity logistics management system Download PDFInfo
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- CN108389018B CN108389018B CN201810174677.5A CN201810174677A CN108389018B CN 108389018 B CN108389018 B CN 108389018B CN 201810174677 A CN201810174677 A CN 201810174677A CN 108389018 B CN108389018 B CN 108389018B
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
- G06Q10/083—Shipping
- G06Q10/0833—Tracking
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- G—PHYSICS
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
- G06Q10/083—Shipping
- G06Q10/0835—Relationships between shipper or supplier and carriers
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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Abstract
The invention discloses an intelligent bulk commodity logistics management system, which comprises a service layer and a resource layer, wherein the service layer is a service layer; the service layer is a uniform information interaction platform, responds to the service prediction or plan of a customer supply chain, provides a corresponding service module and calls a corresponding service system and related logistics service data to process the current logistics service so as to realize information integration and sales prediction; the resource layer adopts a BPM rule engine to perform correlation monitoring on the logistics business data, and interacts with the service layer through EDI exchange and a web crawler technology to provide the logistics business data required by the service layer, so that real-time interaction and sharing of internal and external business data are realized, and code management is unified. The invention can provide the end-to-end integrated service of the logistics of the bulk commodity supply chain, takes the customer order as the drive, and realizes the integrated intelligent command, scheduling, coordination and monitoring of the logistics order fulfillment process of a plurality of customers and various requirements according to the requirements of policy budget management.
Description
Technical Field
The invention relates to a logistics information management system, in particular to an intelligent bulk commodity logistics management system.
Background
The traditional logistics enterprises are labor-intensive and high in cost, and with the rapid development of the internet and informatization, the traditional manual operation mode of the logistics industry has obvious bottleneck in market competition; based on the needs of customers and the starting of 'pain points', the customers have higher requirements on specialization of logistics services and service quality. Currently, general Logistics enterprises only focus on traditional Logistics management of goods, not on real "fulfillment delivery" (Logistics).
Most of logistics software in the prior industry is single-point operation, the information integration degree is low, the repeated work is more, the purpose of internal operation is mostly met, and software which has the advantages of capability of providing integrated logistics service for customers, advanced operation cost and clear delivery rule is lacked; the enterprise informatization degree is low, the requirements of business, management and control and decision cannot be met, and the information isolated island phenomenon is serious.
Externally, the whole process has longer chains, more related logistics suppliers, low information transmission efficiency and high communication cost; the internal and internal management levels are multiple, the efficiency is low, the business coordination capability is limited, and particularly, the command transmission and feedback of cross-department lack of an effective communication mechanism and a management tool, so that managers at each layer feel 'tired' and 'no time to go', and the service quality of customers is also adversely affected.
People treat more than the first. At present, the enterprise market sales and customer maintenance mainly depend on the company boss, but not through the brand effect and the whole team of the company. With the strict requirements of the new three boards on the governance of enterprise companies on the market, higher requirements are put forward on the current operation mode, data specification and tool landing.
The phenomena of flow and specification loss exist in important management and control (such as contracts, service delivery, accounts receivable and payable and the like) of companies, and business operation risks exist.
Disclosure of Invention
The technical problem to be solved by the embodiments of the present invention is to provide an intelligent logistics management system for bulk goods, which can provide an end-to-end integrated full-flow service from sales prediction/price inquiry to product service to order to settlement, so as to realize specialization of external services and internal management coordination, that is, to realize integrated intelligent command, scheduling, coordination and monitoring in the process of performing logistics orders of multiple customers and multiple requirements, driven by customer orders, according to the requirements of policy budget management.
In order to solve the technical problem, an embodiment of the present invention provides an intelligent bulk commodity logistics management system, which includes a service layer and a resource layer;
the service layer comprises an external service layer and an intermediate service layer; the external service layer is used for responding to a service instruction sent by a user, providing a corresponding service module and generating a request instruction sent to the intermediate service layer according to the service instruction; the intermediate service layer is used for automatically analyzing, decomposing and converting the request instruction into a service instruction corresponding to the service system of the intermediate service layer, and calling the corresponding service system and related logistics service data according to the service instruction to process the current logistics service; wherein the content of the first and second substances,
the service module comprises a business module for maintaining customer information and performing sales prediction, information control management and contract management according to the customer information, an order module for full-flow order management business and a settlement module for managing billing, bills and financial verification;
the logistics business system comprises a goods agency system for managing goods agency documents, booking, controlling goods and allocating business; the customs declaration and inspection system is used for managing one-pass three-inspection, export supervision and import bonded services; a warehousing system for managing warehouse orders, warehouse entry and exit, inventory and in-warehouse resource operations; a transportation system for managing transportation orders, scheduling, path planning and tracking operations; and a ship generation system for managing ship generation orders, escort, and ship service operations;
the resource layer comprises a development tool layer and a database, wherein,
the development tool layer is used for performing automatic associated monitoring on the quality, efficiency, cost and risk of the logistics business data by adopting a BPM rule engine, and interacting with the service layer through EDI exchange and a web crawler technology to provide the logistics business data required by the service layer;
and the database is used for storing and updating the logistics business data and the BPM rule data.
Further, carrying out sales prediction according to the customer information, specifically:
according to the client information stored in the database, the corresponding historical logistics business data and the related logistics business data collected in real time by adopting a web crawler technology according to the client information, statistical analysis is carried out to obtain the logistics demand information of the client, and sales prediction is carried out according to the logistics demand information of the client to generate and store a sales prediction result.
Further, a BPM rule engine is adopted to perform correlation monitoring on logistics business data, and the business data interacts with the service layer through EDI exchange and web crawler technology to provide the logistics business data required by the service layer, which specifically comprises the following steps:
adopting a BPM rule engine to convert related logistics service data into system automatic tasks, and setting a corresponding instant messaging reminding tool to track and monitor the logistics service data;
and interacting with the service layer in an EDI exchange, crawler technology and database direct connection mode to provide logistics business data required by the service layer.
Further, the business module comprises a customer management unit and a supplier management unit; wherein the content of the first and second substances,
the client management unit is used for managing client basic information, client financial information, client information control information and client contracts;
the supplier management unit is used for managing supplier basic information, supplier financial information, supplier credit control information and supplier contracts.
Further, the order module comprises an operation analysis unit, a product service management unit, a logistics order management unit, an order fulfillment plan unit, a purchase management unit, a flow direction management unit and a performance management unit; wherein the content of the first and second substances,
the operational research analysis unit is used for carrying out path optimization and warehouse point distribution inventory analysis on the client logistics demand according to sales prediction and logistics order data stored in a database and generating a transportation and storage scheme with the lowest cost;
the product service management unit is used for managing pre-stored product service templates, corresponding flow direction arrangement of customers and goods and corresponding timeliness, quality and risk index rules of deliverables;
the logistics order management unit is used for importing, exporting, docking, canceling, merging and splitting logistics orders of corresponding service types according to relevant customer instructions;
the order fulfillment plan unit is used for setting a distribution scheme, a flow link aging mode and an early warning mode according to the related operation instructions so as to monitor a preset flow direction plan;
the purchase management unit is used for managing purchase information of the outsourced logistics service;
the flow direction management unit is used for generating a flow direction example according to the business operation flow corresponding to each flow direction and tracking the flow direction of the flow direction example in real time;
the performance management unit is used for managing operation performance and process performance; wherein the operation performance comprises single-ticket reference profit data, processing cargo volume data and order data; the process performance comprises task processing amount, completion rate and process working hours.
Further, the order module is specifically used for performing automatic charging based on contract rate management according to the customer information and the provider information managed by the business module, and performing accounting and tracking on the single tickets of the relevant forms; in particular, the method comprises the following steps of,
the logistics order management unit carries out automatic charging based on contract rate management and generates order requirements and monitoring feedback which are respectively transmitted to the order fulfillment plan unit and the flow direction management unit; the flow direction management unit issues the monitoring feedback to a corresponding service system of the service application layer; the business system is also used for associating with the purchase management unit so as to manage the purchase of the outsourced logistics service.
Further, the settlement module is specifically configured to perform charging, financial billing, accounts receivable age, accounts receivable plan, fund prediction, automatic reconciliation and verification of the logistics business system;
the settlement module comprises a single-ticket expense management unit, an account checking management unit, a water management unit, a payment application unit and a verification and cancellation management unit; wherein the content of the first and second substances,
the bill charge management unit is used for automatically collecting the charge which is generated by the operation of the logistics business system and is due or payable, and automatically locking the corresponding bill charge after the corresponding order is completed;
the account checking management unit is used for generating a bill and managing a collection bill, a payment due bill and an invoice bill;
the water single management unit is used for managing pre-paid bills and water single verification and sale;
the payment application unit is used for automatically verifying and canceling corresponding payment after the flow of pre-payment, deposit and real payment is completed;
and the verification and cancellation management unit is used for associating the water management unit with the payment application unit to verify and cancel corresponding money.
Further, the goods agency system comprises a port service unit, a deposit and refund unit and a card loading unit;
the customs declaration and inspection system comprises a customs declaration and inspection receipt unit, a tax-free control table unit, a customs declaration and inspection control table unit;
the warehousing system comprises a warehousing unit, a personnel scheduling unit, an equipment scheduling unit, a material management unit, an inventory management unit and a vehicle management unit;
the transportation system comprises a vehicle and ship file unit, a vehicle dispatching unit, a barge dispatching unit and a path optimizing unit;
the ship generation system comprises a ship preparation unit, a cabin declaration unit, a ship import and export unit, a maritime declaration unit, a ship dynamic unit and a ship east item unit.
Further, the warehousing system also comprises a monitoring unit for acquiring video information of warehouse distribution points in real time.
Furthermore, the intelligent bulk commodity logistics management system further comprises an interface system, a user terminal, a monitoring terminal and automatic loading and unloading equipment;
the interface system is used for communicating with the user terminal, the monitoring terminal and the automatic loading and unloading equipment in a wired or wireless mode and transmitting communication data to a service layer of the intelligent logistics management system;
the user terminal comprises a client terminal, a supplier terminal and a logistics terminal; the logistics terminal is arranged according to the goods generation system, the ship generation system and the transportation system and is used for receiving and responding to the relevant scheduling instruction sent by the service system in real time;
the monitoring terminal comprises a camera and a switch.
The embodiment of the invention has the following beneficial effects:
the invention discloses an intelligent bulk commodity logistics management system, which comprises a service layer and a resource layer, wherein the service layer is a service layer; the service layer is a uniform information interaction platform, responds to the service prediction or plan of a customer supply chain, provides a corresponding service module and calls a corresponding service system and related logistics service data to process the current logistics service so as to realize information integration and sales prediction; the resource layer adopts a BPM rule engine to perform correlation monitoring on the logistics business data, and interacts with the service layer through EDI exchange and a web crawler technology to provide the logistics business data required by the service layer, so that real-time interaction and sharing of internal and external business data are realized, and code management is unified. The invention can provide the end-to-end integrated service of the logistics of the bulk commodity supply chain, takes the customer order as the drive, and realizes the integrated intelligent command, scheduling, coordination and monitoring of the logistics order fulfillment process of a plurality of customers and various requirements according to the requirements of policy budget management. Meanwhile, the comprehensive functions of automatic processing of a normal process system, sales prediction, solidification of a standardized template, simplification of internal transactions, normal process automation, artificial processing of abnormal alarms, charging automation, auxiliary reconciliation, electronic filing and the like are realized.
Drawings
Fig. 1 is a schematic structural diagram of an intelligent bulk commodity logistics management system according to a first embodiment of the present invention;
fig. 2 is another schematic structural diagram of an intelligent bulk commodity logistics management system according to a first embodiment of the present invention;
FIG. 3 is a functional block diagram of an intelligent logistics management system for bulk goods according to a first embodiment of the present invention;
FIG. 4 is a flow diagram of an order fulfillment system in accordance with a first embodiment of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
The first embodiment of the present invention:
referring to fig. 1 to 3, fig. 1 is a schematic structural diagram of an intelligent logistics management system for bulk goods according to a first embodiment of the present invention, fig. 2 is another schematic structural diagram of the intelligent logistics management system for bulk goods according to the first embodiment of the present invention, and fig. 3 is a schematic functional module diagram of the intelligent logistics management system for bulk goods according to the first embodiment of the present invention.
An intelligent logistics management system for bulk commodities comprises a service layer 1 and a resource layer 2.
The service layer 1 includes an external service layer 11 and an intermediate service layer 12. The external service layer 11, i.e. the constructed unified information interaction platform, is configured to respond to a service instruction sent by a user, provide a corresponding service module, and generate a request instruction sent to the intermediate service layer 12 according to the service instruction. The intermediate service layer 12 is configured to automatically parse, decompose, and convert the request instruction into a service instruction corresponding to its own service system, and invoke the corresponding service system and related logistics service data according to the service instruction to process the current logistics service.
The service module comprises a business module 111 for maintaining customer information and performing sales prediction, credit control management and contract management according to the customer information, an order module 112 for full-flow management of order business and a settlement module 113 for managing billing, bill and expense accounting; the logistics business system comprises a goods agency system 121 for managing goods agency documents, booking, controlling and allocating businesses, a customs declaration and inspection system 122 for managing one-pass three-inspection, export supervision and import bonded businesses, a warehousing system 123 for managing warehouse orders, warehouse entry and exit, inventory and in-warehouse resource operations, a transportation system 124 for managing transportation orders, scheduling, path planning and tracking operations and a ship agency system 125 for managing ship order orders, bargaining and ship business operations.
In an embodiment, further, the sales prediction is performed according to the customer information, specifically:
according to the customer information and the corresponding historical logistics business data stored in the database 22 and the related logistics business data acquired in real time according to the customer information by adopting a web crawler technology, statistical analysis is carried out to obtain the logistics demand information of the customer, and sales prediction is carried out according to the logistics demand information of the customer to generate and store a sales prediction result.
The resource layer 2 includes a development tool layer 21 and a database 22. The development tool layer 21 is configured to perform automated correlation monitoring on quality, efficiency, cost and risk of the logistics business data by using a BPM211 rule engine, and interact with the service layer 1 through EDI212 exchange and web crawler technology to provide the logistics business data required by the service layer 1. The database 22 is used for storing and updating logistics business data and BPM211 rule data.
In an embodiment, further, a BPM211 rule engine is adopted to perform association monitoring on logistics service data, and interact with the service layer 1 through EDI212 exchange and web crawler technology, so as to provide the logistics service data required by the service layer 1, specifically:
adopting a BPM211 rule engine to convert related logistics service data into system automatic tasks, and setting corresponding instant messaging reminding tools (short messages, WeChats and mails) to track and monitor the logistics service data; through automatic seamless docking technologies such as EDI212 exchange, crawler technology, database 22 direct connection and the like, the service layer 1 interacts with external customers and suppliers in cooperation to provide logistics business data required by the service layer 1.
In this embodiment, as shown in fig. 2, the service layer 1 further includes a WMS system, a TMS system, a CRM/BI, a financial system, and a unicode. The resource layer 2 also includes BPM211, EDI212/EAI, BI analytics, mobile applications, telephony, fax, video conferencing, mail systems, cloud storage, backup systems, etc.
Further, the business module 111 includes a customer management unit and a supplier management unit. The client management unit is used for managing client basic information, client financial information, client credit control information and client contracts. The supplier management unit is used for managing supplier basic information, supplier financial information, supplier credit control information and supplier contracts.
In the present embodiment, the business module 111 displays basic information, financial information, credit control information, and contract management of a plurality of customers or suppliers in an entry manner according to the related instructions; or search the corresponding logistics service data in the database 22 according to the related instruction. The credit control information of the client comprises an amount, an account period and a credit level, the credit control information of the provider comprises a payment period and an amount, the contract management of the client comprises a contract rate and an effective date, and the contract management of the provider comprises a contract rate and an effective date. The basic information includes a business name, a same information code, and financial information.
Referring to FIG. 4, FIG. 4 is a flow chart illustrating an order fulfillment system according to a first embodiment of the present invention.
Further, the order module 112 is specifically configured to perform automatic billing based on contract rate management and perform accounting and tracking on the individual tickets of the relevant forms according to the customer information and the provider information managed by the commerce module 111.
Specifically, the logistics order management unit in the order module 112 performs automatic billing based on contract rate management and generates order requirements and monitoring feedback which are transmitted to the order fulfillment planning unit and the flow management unit, respectively. And the flow direction management unit issues the monitoring feedback to a corresponding service system of the service application layer. The business system is also used for associating with the purchase management unit so as to manage the purchase of the outsourced logistics service.
Specifically, the order module 112 may store a related template of logistics business data, perform arrangement of multiple business modes for corresponding popularity of customers and goods, and store operation rules of different customers; importing a logistics order, and deleting the imported logistics order in response to a cancel instruction input by a user; splitting the imported logistics order in different modes in response to a splitting instruction input by a user; and automatically generating a flow direction execution plan or a flow direction monitoring plan according to different orders, generating flow direction examples in a default mode or a user defined mode automatically, and tracking each monitoring point.
In this embodiment, according to the business module 111 and the order module 112 of the intelligent logistics management system for bulk goods, one business person can consider the quotation and charging work at the same time, and labor cost is greatly saved. When the price is quoted, the items of the dry charge are firstly split, and the items of the dry charge are estimated to be due and paid and the profit is estimated. The system automatically charges in the process of executing the service to generate receivable and payable profits. After the business is finished, each business link confirms the bill of each business link, and an accurate and unified statement of account is formed. The business personnel can track the charging condition in the whole process on the intelligent bulk commodity logistics management system and can control the coming and going of each charge of the generated final bill in real time. The system maintains the contract rate of the supplier and the quotation record of the client, and business personnel can quote the contract rate of the supplier and the quotation template of the client in real time without inquiring and calculating the quotation profit back and forth on line. The system can continuously accumulate the client quotation records and has the measuring and calculating function, thereby greatly reducing the generation of quotation errors.
Further, the order module 112 includes an operation analysis unit, a product service management unit, a logistics order management unit, an order fulfillment planning unit, a procurement management unit, a flow direction management unit, and a performance management unit. Wherein the content of the first and second substances,
the operational research analysis unit is used for performing path optimization and warehouse point distribution inventory analysis on the customer logistics demand according to sales prediction and logistics order data stored in the database 22, and generating a transportation and storage scheme with the lowest cost.
The product service management unit is used for managing pre-stored product service templates (order fulfillment task execution schemes and order fulfillment milestone monitoring schemes), corresponding flow direction arrangement (combination of different business processes) of customers and goods and corresponding timeliness, quality and risk index rules (such as file handover) of deliveries.
And the logistics order management unit is used for importing, exporting, docking, canceling, merging and splitting the logistics orders of the corresponding service types according to the related customer instructions. For example, the logistics orders of the corresponding service types are imported or exported or cancelled or split according to the related requests. The logistics order (Shipment) supports multiple traffic types (goods/transportation/ships/warehousing).
The order fulfillment plan unit is used for setting a distribution scheme, a flow link aging mode and an early warning mode according to related operation instructions, monitoring a preset flow direction plan, namely a flow direction execution plan/flow direction monitoring plan, inheriting product service (flow direction) and performance management (flow link aging setting and early warning mode) by default, modifying according to actual requirements of customers, generating a flow direction example after the plan is confirmed, and tracking a monitoring point set in the plan.
And the order fulfillment plan unit is used for setting a distribution scheme (land transportation, shipping and storage), a flow link aging and an early warning mode according to the related operation instructions so as to monitor a preset flow direction plan.
And the purchase management unit is used for managing purchase information of the outsourced logistics service.
And the flow direction management unit is used for generating a flow direction example according to the business operation flow corresponding to each flow direction and tracking the flow direction of the flow direction example in real time. It should be noted that the vessel management uses AIS + GIS, and the transportation management uses GPS (or mobile phone base station positioning) + GIS technology.
And the performance management unit is used for managing operation performance and process performance. Wherein, the operation performance comprises the standard profit of the single ticket, the processing goods quantity of the business department, the order quantity and the like. The process performance comprises task processing amount, on-time completion rate, process task standard working time setting and the like.
Further, the settlement module 113 is specifically configured to perform charging, financial billing, accounts receivable age, accounts receivable plan, fund prediction, automatic reconciliation, and verification and cancellation of the logistics business system. The system is used for maintaining basic financial information, automatically calculating the cost generated by the operation of a service system, automatically performing red-blue compensation on the cost, and automatically locking the cost of a single ticket after an order is finished; when receiving the pre-paid amount of the corresponding item, automatically performing verification and cancellation operation; and receiving payment operation input by the user, and automatically performing verification and cancellation operation.
The settlement module 113 comprises a single-ticket expense management unit, a reconciliation management unit, a water management unit, a payment application unit and a verification and cancellation management unit. Wherein the content of the first and second substances,
and the bill charge management unit is used for automatically collecting the charge to be received or paid generated by the operation of the logistics business system and automatically locking the corresponding bill charge after the corresponding order is completed.
And the account checking management unit is used for generating a bill and managing the bill corresponding to collection, payment due and invoice bills.
And the water management unit is used for managing pre-paid bills and water bill verification.
And the payment application unit is used for automatically verifying and canceling corresponding payment after the flow of prepayment, deposit and real payment is completed.
And the verification and cancellation management unit is used for associating the water management unit with the payment application unit to verify and cancel corresponding money.
Namely, the business system settlement center is in level butt joint with the financial certificate, so that manual repeated entry is reduced; the financial accounting management without inventory and delay is realized by relying on the report function of the financial system.
It should be noted that the basic information includes maintenance of fee, accounting interval, exchange rate, settlement currency, accounting subject, and the like. The charge maintenance range here is the implementation of the charge management for order transaction, and does not include the charge management such as general travel, administration, and transportation.
As shown in fig. 3, further, the freight system 121 includes a port unit, a barging unit, and a card loading unit.
The customs declaration and inspection system 122 comprises a customs declaration and inspection receipt unit, an inspection receipt unit, a tax-free control table unit, a customs declaration and inspection control table unit and an inspection control table unit, and is used for managing CIQ license information, agent service information and wharf shipping operation and displaying a cargo task list.
The warehousing system 123 comprises a warehousing unit, a ex-warehouse unit, a personnel scheduling unit, an equipment scheduling unit, a material management unit, a stock management unit and a vehicle management unit, and is used for managing package bag early warning, warehousing service information, warehousing information, ex-warehouse information and stock information; the warehousing information comprises warehousing operation information, the ex-warehouse information comprises ex-warehouse operation information, and the warehousing service information comprises event information, service requirement information, prepayment information and payment information.
The transportation system 124 comprises a vehicle and ship archive unit, a vehicle scheduling unit, a barge scheduling unit and a path optimization unit, and is used for managing transportation service information, wherein the transportation service information comprises transportation types, event information, service requirements and transportation cost information; wherein the transportation type includes road transportation, barge transportation and train transportation, and the transportation fee information includes prepayment information and receivable list information.
The ship generation system 125 includes a ship preparation unit, a cabin declaration unit, a ship import and export unit, a maritime declaration unit, a ship dynamic unit, and a ship east item unit.
Further, the warehousing system 123 further includes a monitoring unit for collecting video information of warehouse distribution in real time.
Furthermore, the intelligent bulk commodity logistics management system further comprises an interface system, a user terminal, a monitoring terminal and automatic loading and unloading equipment.
The interface system is used for communicating with the user terminal, the monitoring terminal and the automatic loading and unloading equipment in a wired or wireless mode and transmitting communication data to a service layer 1 of the intelligent logistics management system. It will be appreciated that the interface system interfaces the logistics management system with the interfaces of a single window, port office, large customer and courier company. The method is characterized in that the method is opened to the outside through SOAP and WebService standard interfaces, conditional external suppliers are allowed to access, and the unconditional suppliers realize instruction management (vehicle reservation, electronic POD signing, on-the-way abnormal feedback and the like) through short messages and WeChat; and instructions and feedback links of the client are realized according to the docking requirements of large clients.
The user terminal comprises a client terminal, a supplier terminal and a logistics terminal. The logistics terminal is configured according to the goods generation system 121, the ship generation system 125 and the transportation system 124, and is configured to receive and respond to the relevant scheduling instruction sent by the service system in real time.
The monitoring terminal comprises a camera and a switch.
Preferably, the intelligent bulk commodity logistics management system is optimized by the following method:
the business system and the professional process management software (BPM211) are communicated, and the process driving is realized on three layers: model to system (M2E) enables seamless connection of process to IT automation, process-driven ERP, enterprise architecture management.
Enterprise BPM211 for sustainable improvement: designing a flow and an IT blueprint, and gradually decomposing a service performance KPI; converting the business model into a technical model, and mutually cooperating the business and IT through treatment; configurable management of IT technology implementation flows; monitoring and improving the flow of execution, managing risks and potential compliance issues.
Multiple core business processes are configured in software, full process management and control after instruction triggering are achieved, automatic processing and distribution of KPI effective ranges are achieved, BPM211 software is similar to a brain of business operation, a large number of business rules are configured, a business system is similar to hands and feet, tasks distributed by the brain are strictly executed, and once the hands and feet are lagged or wrong, the brain can timely know and correct the tasks.
Based on the scheme, the logistics management system of the embodiment can automatically send short messages, WeChat and mails for 7000 allocating instructions every year, automatically process 60% of normal instructions, manually intervene in abnormal flow processing, release a large amount of non-professional work of professional customer service, and effectively control the error rate within seven millionths.
The system for intelligently managing the logistics of the bulk commodities provided by the embodiment comprises a service layer and a resource layer; the service layer is a uniform information interaction platform, responds to the service prediction or plan of a customer supply chain, provides a corresponding service module and calls a corresponding service system and related logistics service data to process the current logistics service so as to realize information integration and sales prediction; the resource layer adopts a BPM rule engine to perform correlation monitoring on the logistics business data, and interacts with the service layer through EDI exchange and a web crawler technology to provide the logistics business data required by the service layer, so that real-time interaction and sharing of internal and external business data are realized, and code management is unified. The embodiment can provide the end-to-end integrated service of the logistics of the bulk commodity supply chain, takes the customer order as the drive, and realizes the integrated intelligent command, scheduling, coordination and monitoring of the logistics order fulfillment process of a plurality of customers and various requirements according to the requirements of policy budget management. Meanwhile, the comprehensive functions of automatic processing of a normal process system, sales prediction, solidification of a standardized template, simplification of internal transactions, normal process automation, artificial processing of abnormal alarms, charging automation, auxiliary reconciliation, electronic filing and the like are realized.
The foregoing is directed to the preferred embodiment of the present invention, and it is understood that various changes and modifications may be made by one skilled in the art without departing from the spirit of the invention, and it is intended that such changes and modifications be considered as within the scope of the invention.
It will be understood by those skilled in the art that all or part of the processes of the methods of the embodiments described above can be implemented by a computer program, which can be stored in a computer-readable storage medium, and when executed, can include the processes of the embodiments of the methods described above. The storage medium may be a magnetic disk, an optical disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), or the like.
Claims (9)
1. An intelligent bulk commodity logistics management system is characterized by comprising a service layer and a resource layer;
the service layer comprises an external service layer and an intermediate service layer; the external service layer is used for responding to a service instruction sent by a user, providing a corresponding service module and generating a request instruction sent to the intermediate service layer according to the service instruction; the intermediate service layer is used for automatically analyzing, decomposing and converting the request instruction into a service instruction corresponding to the service system of the intermediate service layer, and calling the corresponding service system and related logistics service data according to the service instruction to process the current logistics service; wherein the content of the first and second substances,
the service module comprises a business module for maintaining customer information and performing sales prediction, information control management and contract management according to the customer information, an order module for full-flow order management business and a settlement module for managing billing, bills and financial verification;
the business system comprises a goods agency system for managing goods agency documents, booking, controlling goods and allocating business; the customs declaration and inspection system is used for managing one-pass three-inspection, export supervision and import bonded services; a warehousing system for managing warehouse orders, warehouse entry and exit, inventory and in-warehouse resource operations; a transportation system for managing transportation orders, scheduling, path planning and tracking operations; and a ship generation system for managing ship generation orders, escort, and ship service operations;
the resource layer comprises a development tool layer and a database, wherein,
the development tool layer is used for performing automatic associated monitoring on the quality, efficiency, cost and risk of the logistics business data by adopting a BPM rule engine, and interacting with the service layer through EDI exchange and a web crawler technology to provide the logistics business data required by the service layer;
the database is used for storing and updating logistics business data and BPM rule data;
the order module comprises an operation analysis unit, a product service management unit, a logistics order management unit, an order fulfillment plan unit, a purchase management unit, a flow direction management unit and a performance management unit; wherein the content of the first and second substances,
the operational research analysis unit is used for carrying out path optimization and warehouse point distribution inventory analysis on the client logistics demand according to sales prediction and logistics order data stored in a database and generating a transportation and storage scheme with the lowest cost;
the product service management unit is used for managing pre-stored product service templates, corresponding flow direction arrangement of customers and goods and corresponding timeliness, quality and risk index rules of deliverables;
the logistics order management unit is used for importing, exporting, docking, canceling, merging and splitting logistics orders of corresponding service types according to relevant customer instructions;
the order fulfillment plan unit is used for setting a distribution scheme, a flow link aging mode and an early warning mode according to the related operation instructions so as to monitor a preset flow direction plan;
the purchase management unit is used for managing purchase information of the outsourced logistics service;
the flow direction management unit is used for generating a flow direction example according to the business operation flow corresponding to each flow direction and tracking the flow direction of the flow direction example in real time;
the performance management unit is used for managing operation performance and process performance; wherein the operation performance comprises single-ticket reference profit data, processing cargo volume data and order data; the process performance comprises task processing amount, completion rate and process working hours.
2. The system for the intelligent management of the logistics of bulk commodities as claimed in claim 1, wherein the sales forecast is performed based on the customer information, specifically:
according to the client information stored in the database, the corresponding historical logistics business data and the related logistics business data collected in real time by adopting a web crawler technology according to the client information, statistical analysis is carried out to obtain the logistics demand information of the client, and sales prediction is carried out according to the logistics demand information of the client to generate and store a sales prediction result.
3. The intelligent bulk commodity logistics management system of claim 1, wherein the BPM rule engine is used for performing correlation monitoring on logistics business data, and interacting with the service layer through EDI exchange and web crawler technology to provide the logistics business data required by the service layer, and specifically comprises:
adopting a BPM rule engine to convert related logistics service data into system automatic tasks, and setting a corresponding instant messaging reminding tool to track and monitor the logistics service data;
and interacting with the service layer in an EDI exchange, crawler technology and database direct connection mode to provide logistics business data required by the service layer.
4. The intelligent bulk commodity logistics management system of claim 1 wherein said commerce module comprises a customer management unit and a supplier management unit; wherein the content of the first and second substances,
the client management unit is used for managing client basic information, client financial information, client information control information and client contracts;
the supplier management unit is used for managing supplier basic information, supplier financial information, supplier credit control information and supplier contracts.
5. The system as claimed in claim 1, wherein the order module is specifically configured to perform automatic billing based on contract rate management and accounting and tracking of the single tickets of the related forms according to the customer information and the supplier information managed by the business module; in particular, the method comprises the following steps of,
the logistics order management unit carries out automatic charging based on contract rate management and generates order requirements and monitoring feedback which are respectively transmitted to the order fulfillment plan unit and the flow direction management unit; the flow direction management unit issues the monitoring feedback to a corresponding service system of the service application layer; the business system is also used for associating with the purchase management unit so as to manage the purchase of the outsourced logistics service.
6. The system according to claim 1, wherein the settlement module is specifically configured to perform billing, financial billing, accounts receivable age, accounts receivable plan, fund prediction, automatic reconciliation and verification of the logistics business system;
the settlement module comprises a single-ticket expense management unit, an account checking management unit, a water management unit, a payment application unit and a verification and cancellation management unit; wherein the content of the first and second substances,
the bill charge management unit is used for automatically collecting the charge which is generated by the operation of the logistics business system and is due or payable, and automatically locking the corresponding bill charge after the corresponding order is completed;
the account checking management unit is used for generating a bill and managing a collection bill, a payment due bill and an invoice bill;
the water single management unit is used for managing pre-paid bills and water single verification and sale;
the payment application unit is used for automatically verifying and canceling corresponding payment after the flow of pre-payment, deposit and real payment is completed;
and the verification and cancellation management unit is used for associating the water management unit with the payment application unit to verify and cancel corresponding money.
7. The intelligent management system for bulk commodity logistics according to claim 1, wherein the forwarder system comprises a port unit, a refund unit and a card loading unit;
the customs declaration and inspection system comprises a customs declaration and inspection receipt unit, a tax-free control table unit, a customs declaration and inspection control table unit;
the warehousing system comprises a warehousing unit, a personnel scheduling unit, an equipment scheduling unit, a material management unit, an inventory management unit and a vehicle management unit;
the transportation system comprises a vehicle and ship file unit, a vehicle dispatching unit, a barge dispatching unit and a path optimizing unit;
the ship generation system comprises a ship preparation unit, a cabin declaration unit, a ship import and export unit, a maritime declaration unit, a ship dynamic unit and a ship east item unit.
8. The intelligent management system for bulk commodity logistics according to claim 7, wherein the warehousing system further comprises a monitoring unit for real-time collection of video information of warehouse distribution.
9. The intelligent management system for bulk commodity logistics according to claim 1, further comprising an interface system, a user terminal, a monitoring terminal and an automated loading and unloading device;
the interface system is used for communicating with the user terminal, the monitoring terminal and the automatic loading and unloading equipment in a wired or wireless mode and transmitting communication data to a service layer of the intelligent logistics management system;
the user terminal comprises a client terminal, a supplier terminal and a logistics terminal; the logistics terminal is arranged according to the goods generation system, the ship generation system and the transportation system and is used for receiving and responding to the relevant scheduling instruction sent by the service system in real time;
the monitoring terminal comprises a camera and a switch.
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