CN102956068A - 自动柜员机及其语音提示方法 - Google Patents

自动柜员机及其语音提示方法 Download PDF

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CN102956068A
CN102956068A CN2011102462139A CN201110246213A CN102956068A CN 102956068 A CN102956068 A CN 102956068A CN 2011102462139 A CN2011102462139 A CN 2011102462139A CN 201110246213 A CN201110246213 A CN 201110246213A CN 102956068 A CN102956068 A CN 102956068A
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unit
teller machine
automatic teller
atm
user
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CN102956068B (zh
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潘安安
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Shenzhen Yuzhan Precision Technology Co ltd
Hon Hai Precision Industry Co Ltd
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Shenzhen Yuzhan Precision Technology Co ltd
Hon Hai Precision Industry Co Ltd
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Priority to TW100130984A priority patent/TWI511089B/zh
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    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F19/00Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
    • G07F19/20Automatic teller machines [ATMs]
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F19/00Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
    • G07F19/20Automatic teller machines [ATMs]
    • G07F19/206Software aspects at ATMs
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F19/00Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
    • G07F19/20Automatic teller machines [ATMs]
    • G07F19/207Surveillance aspects at ATMs

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Abstract

一种自动柜员机包括读卡器、用于产生语音提示的语音提示单元、用于进行用户身份验证的验证单元、拍摄单元、判断单元、距离侦测单元及控制单元。拍摄单元用于当用户通过身份验证时拍摄用户的图像以得到特征图像,以及按预定时间间隔拍摄自动柜员机的操作位置附近的实时图像。判断单元用于判断实时图像与特征图像是否相同,并在实时图像与特征图像相同时输出判断信号。距离侦测单元用于响应判断信号并侦测用户与自动柜员机之间的距离是否已超出预定值,并在侦测到用户与自动柜员机之间的距离超出预定值时产生侦测信号。控制单元用于响应侦测信号并控制语音提示单元产生语音提示以提示用户及时取卡。本发明还提供一种语音提示方法。

Description

自动柜员机及其语音提示方法
技术领域
本发明涉及一种自动柜员机,尤其涉及一种具有语音提示功能的自动柜员机及其语音提示方法。
背景技术
随着自动柜员机(Automatic Teller Machine,以下称ATM)广泛普及及应用,用户只需拥有一张银行卡便可通过ATM取款、存款、转帐、查询等操作。然而,不少用户在使用ATM后,常常因为个人的疏忽而忘记取卡,导致银行卡被吞甚至遗失,从而造成用户的个人财产损失。
发明内容
有鉴于此,有必要提供一种具有语音提示功能的ATM,以防止用户忘记取卡。
一种ATM,包括读卡器、用于产生语音提示的语音提示单元、用于进行用户身份验证的验证单元、拍摄单元、判断单元、距离侦测单元及控制单元。拍摄单元用于当用户通过身份验证时拍摄用户的图像以得到特征图像,以及按预定时间间隔拍摄ATM的操作位置附近的实时图像。判断单元用于判断实时图像与特征图像是否相同,并在实时图像与特征图像相同时输出判断信号。距离侦测单元用于响应判断信号并侦测用户与ATM之间的距离是否已超出预定值,并在侦测到用户与ATM之间的距离超出预定值时产生侦测信号。控制单元用于响应侦测信号并控制语音提示单元产生语音提示以提示用户及时取卡。
另外,还有必要提供一种提示用户取卡的ATM提示方法,包括如下步骤:
采集用户的图像以获得特征图像;
按预定时间间隔拍摄ATM的操作位置附近的实时图像;
判断实时图像与特征图像是否相同;
若实时图像与特征图像相同,则侦测用户与ATM之间的距离是否超过预定值;以及
若侦测到用户与ATM之间的距离超过预定值,则产生语音提示以提示用户及时取卡。
使用上述ATM及其语音提示方法,当用户使用ATM后忘记取卡时,可及时产生语音提示以提示用户及时取卡,从而防止因忘记取卡而导致卡遗失。
附图说明
图1为一较佳实施方式的ATM的模块图。
图2为一较佳实施方式的语音提示方法的流程图。
主要元件符号说明
ATM 100
读卡器 110
验证单元 120
拍摄单元 130
存储单元 140
判断单元 150
距离侦测单元 160
控制单元 170
语音提示单元 180
显示单元 190
语音提示方法步骤 S201-S208
如下具体实施方式将结合上述附图进一步说明本发明。
具体实施方式
如图1所示,ATM100包括读卡器110、拍摄单元130、存储单元140、判断单元150、距离侦测单元160、控制单元170及语音提示单元180。读卡器110用于接收并读取用户插入的电子卡。在本实施方式中,电子卡为ATM100所能识别的银行卡。此外,ATM100还包括验证单元120及显示单元190。验证单元120用于当卡插入读卡器110后响应用用户的输入操作进行身份验证,并当身份验证合格时产生一验证信号。显示单元190用于显示一包括取款、存款、转帐、查询等选项的操作界面。
拍摄单元130用于响应验证信号并拍摄用户的图像以获得特征图像,以及按预定的时间间隔(例如,0.1秒)拍摄ATM100的操作位置附近的图像以获得实时图像。拍摄单元130在本实施例中为一具有一特定焦距的摄像头。优选地,拍摄单元130自动识别并拍摄ATM100的操作位置附近的人物的脸部特征。
存储单元140用于存储拍摄单元130拍摄的特征图像,以及一预定距离S0
判断单元150用于判断实时图像与特征图像是否相同,并当实时图像与特征图像相同时产生一判断信号。当判断单元150判断实时图像与特征图像不同时,则认为有陌生人非法操作ATM100,并产生中止信号。在本实施例中,判断单元150通过判断图像中人脸影像的几何特征数据是否相同来判定特征图像与实时影像相同与否。
距离侦测单元160用于响应判断信号并侦测用户与ATM100之间的距离S是否超过预定距离S0。当距离侦测单元160侦测到当用户与ATM100之间的距离S超过预定距离S0时,则认为用户即将离开ATM100,并产生一侦测信号。距离侦测单元160可以为超声波测距传感器,红外测距传感器等。在本实施例中,距离侦测单元160根据拍摄到的用户的人脸影像的几何特征及拍摄单元130的焦距来计算用户与ATM100之间的距离。
控制单元170用于接收侦测信号以控制语音提示单元180产生语音提示,以及用于响应中止信号以退出操作界面并控制读卡器110进行吞卡作业。此外,控制单元170还用于当接受到侦测信号并间隔一预定时间T(例如,10秒)后确定卡是否已还存在于读卡器110。当间隔一预定时间T(例如,10秒)后,控制单元170确定卡还存在于读卡器110中,则认为用户已忘记取卡,并控制显示单元190退出操作界面及控制读卡器110进行吞卡作业。
语音提示单元180用于产生语音提示,例如,发出语音提示信息:请不要忘记取卡,以提醒用户取卡。
如图2所示,一种语音提示方法用于产生语音提示,以防止用户使用ATM100时忘记取卡。上述语音提示方法包括如下步骤。
步骤S201,验证单元120提供身份验证,并当用户通过身份验证后,读卡器110读取卡信息以及显示单元190显示操作界面。
步骤S202,拍摄单元130采集用户的图像并存储为特征图像。
步骤S203,拍摄单元130进一步按预定的时间间隔拍摄ATM100的操作位置附近的实时图像。在本实施中,预定的时间时隔为0.1秒。
步骤S204,判断单元150判断实时图像与特征图像是否相同。若实时图像与特征图像相同,流程转至步骤S205;若实时图像与特征图像不相同,则认为有陌生人非法操作ATM100,流程进入步骤S208。在本实施方式中,通过识别并判断图像中人脸影像的特征数据是否相同来判断实时图像与特征图像是否相同。
步骤S205,距离侦测单元160侦测用户与ATM100之间的距离是否超出一预定值S0。若距离侦测单元160侦测到时用户与ATM100之间的距离超出一预定值S0,则认为用户即将准备离开ATM100,流程转至步骤S206;若距离侦测单元160侦测到时用户与ATM100之间的距离S小于或等于预定值S0,流程返回至步骤S203。
步骤S206,控制单元170控制语音提示单元180产生语音提示,以提醒用户取卡。
步骤S207,控制单元170间隔一定时间(例如,10秒)后进一步确定卡是否已取走。若控制单元170确定间隔一定时间后卡依然未取走,则认为用户已忘记取卡,流程转至步骤S208。若控制单元170间隔一定时间后确定卡已取走,则流程结束。
步骤S208,控制单元170控制显示单元190退出操作界面并控制读卡器110进行吞卡作业,从而防止卡落入陌生人手中并防止陌生人进行取款、转帐等非法操作。
本技术领域的普通技术人员应当认识到,以上的实施方式仅是用来说明本发明,而并非用作为对本发明的限定,只要在本发明的实质精神范围之内,对以上实施例所作的适当改变和变化都落在本发明要求保护的范围之内。

Claims (10)

1.一种自动柜员机,其包括读卡器、用于产生语音提示的语音提示单元及用于进行用户身份验证的验证单元,其特征在于:所述自动柜员机还包括拍摄单元、判断单元、距离侦测单元及控制单元;拍摄单元用于当用户通过身份验证时拍摄用户的图像以得到特征图像,以及按预定时间间隔拍摄自动柜员机的操作位置附近的实时图像;判断单元用于判断实时图像与特征图像是否相同,并在实时图像与特征图像相同时输出判断信号;距离侦测单元用于响应判断信号并侦测用户与自动柜员机之间的距离是否已超出预定值,并在侦测到用户与自动柜员机之间的距离超出预定值时产生侦测信号;控制单元用于响应侦测信号并控制语音提示单元产生语音提示以提示用户及时取卡。
2.如权利要求1所述的自动柜员机,其特征在于:该自动柜员机还包括用于显示操作界面的显示单元;所述判断单元还用于在实时图像与特征图像不同时产生中止信号;所述控制单元还用于响应中止信号控制显示单元退出操作界面。
3.如权利要求1所述的自动柜员机,其特征在于:所述判断单元还用于在实时图像与特征图像不同时产生中止信号;所述控制单元还用于响应中止信号控制读卡器进行吞卡作业。
4.如权利要求1所述的自动柜员机,其特征在于:所述控制单元还用于在产生语音提示预定时间后确定卡是否存在于读卡器中,并当确定卡存在于读卡器中时控制读卡器进行吞卡作业。
5.如权利要求1所述的自动柜员机,其特征在于:所述距离侦测单元通过根据图像中人脸影像的几何特征及拍摄单元的的焦距来判断用户与自动柜员机之间的距离是否已超过预定值。
6.如权利要求1所述的自动柜员机,其特征在于:该自动柜员机还包括存储单元,用于存储特征图像及所述预定值。
7.一种语音提示方法,包括如下步骤:
采集用户的图像以获得特征图像;
按预定时间间隔拍摄自动柜员机的操作位置附近的实时图像;
判断实时图像与特征图像是否相同;
若实时图像与特征图像相同,则侦测用户与自动柜员机之间的距离是否超过预定值;以及
若侦测到用户与自动柜员机之间的距离超过预定值,则产生语音提示以提示用户及时取卡。
8.如权利要求7所述的语音提示方法,其特征在于:所述语音提示方法还包括如下步骤:
进行用户身份验证;及
通过身份验证后显示操作界面。
9.如权利要求8所述的语音提示方法,其特征在于:所述语音提示方法还包括如下步骤:
若实时图像与特征图像不同时,则退出操作界面以及进行吞卡作业。
10.如权利要求8所述的语音提示方法,其特征在于:所述语音提示方法还包括如下步骤:
在产生语音提示并间隔预定时间后进一步确定卡是否已取走;以及
当确定卡依然存在时,退出操作界面以及进行吞卡作业。
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