CN102609826A - Logistics distribution system and method - Google Patents

Logistics distribution system and method Download PDF

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Publication number
CN102609826A
CN102609826A CN201210005501XA CN201210005501A CN102609826A CN 102609826 A CN102609826 A CN 102609826A CN 201210005501X A CN201210005501X A CN 201210005501XA CN 201210005501 A CN201210005501 A CN 201210005501A CN 102609826 A CN102609826 A CN 102609826A
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logistics
customer service
service center
mobile phone
user
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CN102609826B (en
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魏波
周伟
魏明
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Wuhan Just Easy Agricultural Science & Technology Co Ltd
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Wuhan Just Easy Agricultural Science & Technology Co Ltd
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Abstract

The invention discloses a logistics distribution system and method. The system disclosed by the invention comprises a user cell phone, a communication device, a customer service center and a logistics terminal distribution storage cabinet, wherein the user cell phone is used for sending authentication information; the communication device is used for receiving the authentication information sent by the user cell phone and sending the authentication information to the customer service center; the customer service center is used for judging whether a user has an authority limit for opening the logistics terminal distribution storage cabinet or not according to the authentication information; if so, an unlocking instruction is sent to the logistics terminal distribution storage cabinet; the logistics terminal distribution storage cabinet is used for storing logistics distribution cargos; and after the logistics terminal distribution storage cabinet receives the unlocking instruction, a door lock of a cabinet door is opened. The logistics distribution system and method, disclosed by the invention, are flexible, convenient and fast. According to the logistics distribution system and method, disclosed by the invention, a mobile communication method is used for carrying out data transmission so that the arrangement of the logistics terminal distribution storage cabinet is not limited by a network environment of a configuration place and the application range of an intelligent storage terminal is expanded. The logistics distribution system and method have the characteristics of low cost and high utilization rate.

Description

A kind of logistics distribution system and method
Technical field
The present invention relates to a kind of logistics distribution system and method, specifically, is that the user can realize the logistics distribution system and the method for unblanking through mobile phone.
Background technology
Along with Development of E-business, network trading is more and more general.But relevant with it logistics distribution pattern still adopts traditional receiving delivery system face to face basically, and this mode exists many shortcomings, has seriously restricted Development of E-business.Its shortcoming is following:
1. receive the client and must cause repeating delivery easily, reduced the efficient of dispensing in the on-the-spot restriction of delivery.
2. can't confirming of delivery period is that mainly aspects such as information communication, traffic jam have caused the goods of dispensing to go wrong or postpone.
3. have certain danger, be that mainly the lawless person possibly pretend to be the deliveryman, the client damages to receiving.
4. existing memory storage does not have temp regulating function, can only deposit the article that storing temperature is not required, and can't deposit needs insulation or fresh-keeping kinds of goods such as fresh fruits and vegetables.
At present occur the logistics terminal distribution storage tank that some neighbours living are used, be used to deposit the goods of dispensing, solved the problems referred to above to a certain extent.But it is limited that the kind of goods is deposited in its existence, and the product ability is single, and stock information can't in time be notified shortcomings such as user, Payment Methods inconvenience.Like Chinese patent number: what 201020157993.0 utility model patent adopted is the Payment Methods of coin-freed arrangement/bank note device, and its Payment Methods are comparatively loaded down with trivial details, are difficult to large-scale promotion; The patent of invention of Chinese patent number: 01109270.X adopts is that the mode transmission of internet is sent and got goods information, and not only cost is higher, and the mounting arrangements more complicated.Chinese patent number: 00250726.9 utility model patent has adopted the mode of wireless network card to carry out data transmission; List is had relatively high expectations to network environment; It is superior to be limited in network environments such as school, R&D institution; The area that LAN can be easy to insert limited the configuration at storing terminal, and cost is higher.
To the problems referred to above; A kind of goods delivering method that can be efficient, accurate, quick and safe of market in urgent need; Especially be intended for foodstuff goods such as fresh, the grain and oil of dispensing, vegetables and fruits in time, efficient and possess fresh-keeping heat insulation function, get the diversified logistics distribution system of cargo interests formula simultaneously, satisfy the demand of people's current consumption.
Summary of the invention
The technical matters that the present invention will solve is a kind of logistics distribution system and method for simple, efficient, low-cost, applied range.
In order to solve the problems of the technologies described above, the invention provides a kind of logistics distribution system, comprising:
User mobile phone is used to send authentication information;
Communicator is used to receive the authentication information of the transmission of user mobile phone, and this authentication information is sent to Customer Service Center;
Customer Service Center is used for according to said authentication information judges whether the authority of opening corresponding logistics terminal distribution locker being arranged, if having, sends unlock instruction and gives logistics terminal distribution locker;
Logistics terminal distribution locker is used for deposit and banishs the deliver goods thing, after said logistics terminal distribution locker receives said unlock instruction, opens the door lock of cabinet door.
Further, said authentication information is a user position information, and said user position information is dialed a preset number by user mobile phone, in the conversation journey, by communicator the user mobile phone location is obtained; Whether said Customer Service Center judges has the method for the authority of opening corresponding logistics terminal distribution locker to be: whether the distance between the position of judges position and logistics terminal distribution locker is less than a preset value; If less than authority is then arranged, if greater than lack of competence then.
Further, said authentication information is a password, and this password sends to said Customer Service Center by user mobile phone with the form of short message; Comparison is done with password of receiving and preset password by said Customer Service Center, if unanimity then has authority, if inconsistent then lack of competence.
Further, said password is preestablished and is sent to said Customer Service Center by the user, perhaps by sending to user mobile phone after Customer Service Center's Random assignment.
Further, also comprise background management system, be used for after goods delivery finishes, corresponding distribution information is sent to said user mobile phone.
The present invention also provides a kind of logistics distribution method, comprising:
The user sends to Customer Service Center through mobile phone with authentication information;
Whether Customer Service Center has the authority of opening corresponding logistics terminal distribution locker according to said authentication information judges, if having, sends unlock instruction and gives logistics terminal distribution locker;
Deposit the logistics terminal distribution locker of logistics distribution goods, after receiving said unlock instruction, open the door lock of cabinet door.
Further, said authentication information is a user position information, and said user position information is dialed a preset number by user mobile phone, in the conversation journey, by communicator the user mobile phone location is obtained; Whether said Customer Service Center judges has the method for the authority of opening corresponding logistics terminal distribution locker to be: whether the distance between the position of judges position and logistics terminal distribution locker is less than a preset value; If less than authority is then arranged, if greater than lack of competence then.
Further, said authentication information is a password, and this password sends to said Customer Service Center by user mobile phone with the form of short message; Comparison is done with password of receiving and preset password by said Customer Service Center, if unanimity then has authority, if inconsistent then lack of competence.
Further, said password is preestablished and is sent to said Customer Service Center by the user, perhaps by sending to user mobile phone after Customer Service Center's Random assignment.
Further, before the user sends to Customer Service Center through mobile phone with authentication information, comprise that also background management system after goods delivery finishes, sends to corresponding distribution information the step of said user mobile phone.
Logistics distribution system of the present invention and method, flexible, convenient, fast.The present invention has adopted mobile telecommunication method to carry out data transmission, makes the layout of logistics terminal distribution locker need not to receive the restriction of the network environment that disposes the place, has enlarged the range of application at intelligent storing terminal.The present invention has the characteristics of low cost, high usage.
Description of drawings
Fig. 1 is the frame construction drawing of logistics distribution system of the present invention.
Fig. 2 is the professional slice map of logistics distribution system of the present invention.
Fig. 3 is the structural representation of logistics terminal distribution locker among the present invention.
Fig. 4 is the information transmission synoptic diagram of logistics terminal distribution locker among the present invention.
Fig. 5 is system works flow process figure of the present invention.
Embodiment
Below in conjunction with accompanying drawing and specific embodiment the present invention is described further so that those skilled in the art can better understand the present invention and implementing, but the embodiment that lifts not conduct to qualification of the present invention.
Logistics distribution system of the present invention comprises a plurality of logistics terminal distribution locker 1, movable signal receiver 2, wireless communication server 3, logistics distribution system 4, server 5, Customer Service Center 6, WMS 7, B2C e-commerce platform 8, background management system 9 and client's mobile phone 10.Its method of application is following: after the client ordered article on the net through e-commerce platform 8, order person delivered goods to the logistics terminal distribution locker 1 of appointment; After arriving Shipping Address, the deliveryman is scanned the order bar code, and logistics terminal distribution locker 1 distributes matter storage lattice automatically; After the deliveryman closed matter storage lattice, logistics terminal distribution locker 1 sent goods through mobile communication module and reaches information to background management system 9; Background management system 9 is sent to information with goods and is sent on client's mobile phone 10, reminds the client to get goods; The client is according to short message prompt information; Before logistics terminal distribution locker 1, pass through mobile phone 10 calling customer service centres 6; Customer Service Center 6 is through to the position of user mobile phone 10 and the dual location, position of the logistics terminal distribution locker 1 at user's goods place, if the two positions coordinate satisfies the condition of unblanking (for example between the two apart from less than a preset value), then sends unlock instruction; Locker is opened automatically, and the client gets goods; Logistics terminal distribution locker 1 sends to background management system 9 through communication module with client's information of receiving; Background management system 9 carries out the order clearing according to the information of receiving, and sends the short message prompt transaction to client's mobile phone 10 and accomplish.The automatic payment consumption amount of money of simultaneity factor.
Normal workflow of the present invention is as shown in Figure 5:
Step 1: the client carries out Account Registration on B2C e-commerce platform 8; Need submit the individual authentication information of unique sign client during registration to, comprise: the mobile phone card numbers that client identity card number, client use the personal identification papers to handle, and the information of some common-senses; After succeeding in registration; The client obtains personal account information, and Customer Service Center 6 binds the mobile phone card numbers that the client uses the personal identification papers to handle through client enrollment information, handles account card for the client simultaneously;
Step 2: the client browses B2C e-commerce platform 8, orders required article, for fresh fruit and vegetable food; The storage life of considering fresh fruits and vegetables is shorter; The concrete time of the necessary cargo destined dispensing of client is so the client in the order program, needs the address of selecting order goods to provide and deliver;
Step 3: in the order program; The address that the customer selecting order goods need be provided and delivered, this address have pre-set logistics terminal distribution locker 1, the storage condition of matter storage lattice; Information such as delivery period, B2C e-commerce platform 8 sends purchasing order information to background management system 9;
Step 4: WMS 7 is prepared kinds of goods according to purchasing order information, on kinds of goods, sticks bar code or RFID label;
Step 5: material allocation management letter sorting goods, and, arrange corresponding deliveryman by the section entrucking;
Step 6: the deliveryman sends to goods and specifies logistics terminal distribution locker 1;
Step 8: the deliveryman is scanned the order bar code of goods on logistics terminal distribution locker 1, the lattice door that logistics terminal distribution locker 1 is opened by client's appointment automatically, and the deliveryman puts into goods;
Step 9: the deliveryman closes matter storage lattice, and the central control system of logistics terminal distribution locker 1 sends delivery information to background management system 9 after receiving signal;
Step 10: background management system 9 sends deliver goods note to the client, comprises relevant informations such as logistics terminal distribution locker 1 position, matter storage lattice, delivery period;
Step 11: after the client receives note; At logistics terminal distribution locker 1; Use client's mobile phone 10 preceding calling customer service centres 6, Customer Service Center 6 is through the dual location, logistics terminal distribution locker 1 position to user mobile phone 10 positions and user's goods place, if the two positions coordinate satisfies the condition of unblanking; Then send unlock instruction, open corresponding cell;
Step 12: the client takes out goods, and closes the storing lattice door;
Step 13: after logistics terminal distribution locker 1 is received the lattice door shutdown signal, send the goods information of having got to background management system 9;
Step 14: background management system 9 bales catchs remove client's the consumption amount of money, and send the affirmation note to client's mobile phone 10.
Except the mode through calling customer service centre, according to the position user to be carried out outside the authentication, the form of the password that can also send through note is carried out.Promptly send password through the mode of short message to Customer Service Center,, then can unblank, otherwise can not unblank if password is correct by the user.Password wherein can be predefined by the user, also can be by informing the user after Customer Service Center's Random assignment.
Multiple technologies such as Machine Design, wireless telecommunications, computer information management, ecommerce that the present invention is integrated.Accompanying drawing 1 has provided its system schematic, mainly is made up of logistics terminal distribution locker 1, movable signal receiver 2, wireless communication server 3, logistics distribution system 4, server 5, Customer Service Center 6, WMS 7, B2C e-commerce platform 8, background management system 9, client's mobile phone 10.Wherein carry out the mutual of information through the mobile communication mode between logistics terminal distribution locker 1 and the background management system 9, realize assigning of goods delivery information and uploading of the completion information of concluding the business.Information interaction between the miscellaneous equipment is then accomplished through the internet.Total system can be divided into goods delivery, information acquisition, three parts of back-stage management, shown in accompanying drawing 2.
Delivering part, the equipment that the present invention adopted is logistics terminal distribution locker 1, and it is the bridge that connects between client and the dispensing person.The place that logistics terminal distribution locker 1 generally places people such as residential quarters, intensive work district often to patronize, and be in line states always.All transaction all are to accomplish through logistics terminal distribution locker 1, and logistics terminal distribution locker 1 is accomplished the access and the relevant information interaction of goods, and by background management system 9 unified managements.Its structure is as shown in Figure 3, mainly comprises: matter storage lattice 101, mechanical lock 102, mobile communication module 103, card reader 104, barcode scanner 105, touch-screen 106, LED display 107, voice prompting device 108, cell lock 109.Wherein matter storage lattice 101 is used to deposit the article that the client orders, and its concrete size can be decided according to the actual requirements, and can independent assortment, installs flexibly with the mode of standard component.This matter storage lattice has the heat preserving antistaling function simultaneously, be convenient to store as fresh fruits and vegetables etc. to preservation condition and the holding time goods that has certain requirements; Mobile communication module 103 places the below of central control system, is responsible for the information interaction of logistics terminal distribution locker 1 and background management system 9, and its information comprises that the storage location information that orders goods, goods send to information, the goods breath of having won the confidence; Card reader 104 reads the client and holds account card information, opens the cabinet door of order goods; Barcode scanner 105 is used to read delivery information; 106 of touch-screens are the input bar code information when barcode scanner lost efficacy, or user account card input account information when losing efficacy; LED display 107 shows relevant information, like goods information, gets goods people information, delivery period etc.Voice prompting device 108 is used to remind client-related information, like " welcome ", " please close the door " etc.Cell lock 1309 is an electromagnetic lock, can when outage, be automatically locked.In addition, the power supply at storing terminal is designed to Alternating Current Power Supply and direct current supply, and the power-on time of direct current supply should be greater than 24 hours.
In addition, have in the matter storage lattice of insulation, fresh-keeping function and have temperature sensor, can be in real time to central control system and background management system 9 management transmission matter storage lattice temperature signals.Background management system 9 can replenish temperature regulato in real time through the monitoring to the matter storage lattice temperature, guarantees that the kinds of goods of its storage can not go bad.
The information transmission of logistics terminal distribution locker 1 can be divided into three levels, and is as shown in Figure 4, i.e. information input and output layer, information interaction layer and information processing layer.The input and output layer of information comprises: goods bar code, customer account card, and LED display, matter storage lattice.Wherein require goods when delivery, to stick unified code identification, comprising cell information, deliveryman's information, delivery period information; The customer account card is then by client's application and acquisition associated rights; Matter storage lattice then transmits the breath of winning the confidence that send of goods through the switching information of its electromagnetic lock.The information interaction layer comprises: barcode scanner, card reader, touch-screen.Wherein touch-screen is a stand-by equipment, mainly in barcode scanner, use when card reader lost efficacy.The information processing layer mainly comprises: delivery information reads, cache module, gets that goods information reads, cache module, signal processing module, remote unlocking control module, wireless communication module.
In the information acquisition part, the present invention has adopted the mode of wireless telecommunications, i.e. GPRS/ or 3G communication mode.Its signal conveying flow is as shown in Figure 5.Require wireless communication module to have bi-directional communication function, promptly logistics terminal distribution locker 1 can use long-range understanding of backstage and managerial personnel and monitoring intelligent terminal and each cell situation to background management system 9 transmission information.Simultaneously backstage and managerial personnel also can and carry out the access situation of the switch and the goods of Long-distance Control cell to logistics terminal distribution locker 1 transmission information.
In the back-stage management part, the present invention mainly comprises: server 5, B2C e-commerce platform 8, logistics distribution system 4, WMS 7, Customer Service Center 6.Hardware components adopts the distributed data base operating structure of multiple database; Can be divided into data server and management server; Data server is responsible for basic data involved in the present invention is carried out daily servicing, and management server then is responsible for the processing that the client is ordered goods, the dispensing of material, the allotment of logistics terminal distribution locker 1.Software systems adopt B/S mode framework, the B2C e-commerce platform 8 main client of realization online browses, shopping on net, place an order, the account dashes functions such as value, for background process provides foundation.WMS 7 is mainly realized buying, the warehousing management of goods, and realizes bar code and RFID tag control.The 4 main realization customer order letter sortings of material allocation system, entrucking, deliver goods, the management of receiving, principal security customer order article can promptly and accurately be sent to, and can in time feed back and carry out the Transaction Success prompting.6 of Customer Service Centers are used for and customer communication, realize that change, goods delivery progress queries, Customer Location location, logistics terminal distribution locker 1 location positioning, Remote Open matter storage lattice, the logistics terminal distribution locker 1 of order reports for repairment.
In the use of reality some problems may take place, respectively the flow process of different problem replies is described below.
1. the deliveryman is when deliver goods, and scanning kinds of goods bar code is invalid, can on control panel, import inventory information, opens the storing lattice door.
2. the client can access to your account and be stuck in logistics terminal distribution locker 1 barcode scanner 305 places and swipe the card, and opens the storing lattice door.
3. the client is when the brush account card, and it is invalid to swipe the card, and can on control panel, import inventory information, opens the storing lattice door.
4. after the client gets thing,, will point out the client to close the door, and send exception reporting to background management system if in two minutes, do not close the storing lattice door.
5. other any bursting problem, the client can seek advice from through place calls service centre, and service centre provides corresponding solution, or serves to the scene.
The present invention has really realized " product disappears through " (slitless connection from the production base to the consumption terminal).Through making up fresh agricultural product cold chain system, let citizen be able to eat " vegetable basket " product of green, nutrition, effectively reduce intermediate links in circulation, reduce circulation cost, reduce the product loss, realize price steadiness, promote the town and country overall balanced development; With " clean vegetables dispensing " is core business, has reduced the generation of municipal refuse from the source, has guaranteed the quality of fresh agricultural product, has met the development trend of modern market; With the B2C e-commerce platform is the online super fresh market of vector construction, and citizen only need click the mouse slightly or phone just can be received and the fresh agricultural product of clean high-quality for citizen provide the life facility, improved the civic quality of the life.
Also can the open a terminal logistics distribution system of locker lock of the client's of receiving cell phone incoming call of the present invention; Realized efficient, accurate, quick and safe the sending of goods; Especially towards foodstuff goods such as fresh, the grain and oil of dispensing, vegetables and fruits in time, efficient and possess fresh-keeping heat insulation function, get the diversified logistics distribution of cargo interests formula, satisfy the demand of people's current consumption.
Compared with prior art, the present invention is flexible, convenient, fast.From logistics terminal distribution locker 1, the big I of its matter storage lattice is adjustment arbitrarily according to actual needs, and matter storage lattice possesses insulation, fresh-keeping function, is convenient to the storage of dissimilar kinds of goods.And the backstage can monitor the storage temperature of logistics terminal distribution locker 1, guarantees that stores can not go bad.Transmission from canned data; The present invention has adopted mobile telecommunication method; Promptly adopt GPRS or 3G communication module to carry out data transmission, made the layout of logistics terminal distribution locker 1 need not to receive the restriction of the network environment that disposes the place, enlarged the range of application at intelligent storing terminal.From the fund operation that produces by consumption; Owing to adopted the B2C e-commerce website to add the consumption pattern of third party's payment platform; Not only enlarged client's commodity selection face; And guaranteed the agility and the security of the payment consumption amount of money, and greatly facilitate people's life, promoted the interest of client's secondary consumption.See from the comfort level of getting goods the present invention supports the multiple safe, efficient goods approach of getting, reduced the cost that the client gets goods.The characteristics of low cost of the present invention, high usage have guaranteed that this product can open up markets rapidly, bring considerable economic value.
The above embodiment is the preferred embodiment that proves absolutely that the present invention lifts, and protection scope of the present invention is not limited thereto.Being equal to that the technician in present technique field is done on basis of the present invention substitutes or conversion, all within protection scope of the present invention.Protection scope of the present invention is as the criterion with claims.

Claims (10)

1. a logistics distribution system is characterized in that, comprising:
User mobile phone is used to send authentication information;
Communicator is used to receive the authentication information of the transmission of user mobile phone, and this authentication information is sent to Customer Service Center;
Customer Service Center is used for according to said authentication information judges whether the authority of opening corresponding logistics terminal distribution locker being arranged, if having, sends unlock instruction and gives logistics terminal distribution locker;
Logistics terminal distribution locker is used for deposit and banishs the deliver goods thing, after said logistics terminal distribution locker receives said unlock instruction, opens the door lock of cabinet door.
2. logistics distribution system according to claim 1 is characterized in that, said authentication information is a user position information, and said user position information is dialed a preset number by user mobile phone, in the conversation journey, by communicator the user mobile phone location is obtained; Whether said Customer Service Center judges has the method for the authority of opening corresponding logistics terminal distribution locker to be: whether the distance between the position of judges position and logistics terminal distribution locker is less than a preset value; If less than authority is then arranged, if greater than lack of competence then.
3. logistics distribution system according to claim 1 is characterized in that, said authentication information is a password, and this password sends to said Customer Service Center by user mobile phone with the form of short message; Comparison is done with password of receiving and preset password by said Customer Service Center, if unanimity then has authority, if inconsistent then lack of competence.
4. logistics distribution system according to claim 3 is characterized in that, said password is preestablished and sent to said Customer Service Center by the user, perhaps by sending to user mobile phone after Customer Service Center's Random assignment.
5. logistics distribution system according to claim 1 is characterized in that, also comprises background management system, is used for after goods delivery finishes, and corresponding distribution information is sent to said user mobile phone.
6. a logistics distribution method is characterized in that, comprising:
The user sends to Customer Service Center through mobile phone with authentication information;
Whether Customer Service Center has the authority of opening corresponding logistics terminal distribution locker according to said authentication information judges, if having, sends unlock instruction and gives logistics terminal distribution locker;
Deposit the logistics terminal distribution locker of logistics distribution goods, after receiving said unlock instruction, open the door lock of cabinet door.
7. logistics distribution method according to claim 6 is characterized in that, said authentication information is a user position information, and said user position information is dialed a preset number by user mobile phone, in the conversation journey, by communicator the user mobile phone location is obtained; Whether said Customer Service Center judges has the method for the authority of opening corresponding logistics terminal distribution locker to be: whether the distance between the position of judges position and logistics terminal distribution locker is less than a preset value; If less than authority is then arranged, if greater than lack of competence then.
8. logistics distribution method according to claim 6 is characterized in that, said authentication information is a password, and this password sends to said Customer Service Center by user mobile phone with the form of short message; Comparison is done with password of receiving and preset password by said Customer Service Center, if unanimity then has authority, if inconsistent then lack of competence.
9. logistics distribution method according to claim 8 is characterized in that, said password is preestablished and sent to said Customer Service Center by the user, perhaps by sending to user mobile phone after Customer Service Center's Random assignment.
10. logistics distribution method according to claim 6; It is characterized in that; Before the user sends to Customer Service Center through mobile phone with authentication information, comprise that also background management system after goods delivery finishes, sends to corresponding distribution information the step of said user mobile phone.
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