CN102609826B - Logistics distribution system and method - Google Patents
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- CN102609826B CN102609826B CN201210005501.XA CN201210005501A CN102609826B CN 102609826 B CN102609826 B CN 102609826B CN 201210005501 A CN201210005501 A CN 201210005501A CN 102609826 B CN102609826 B CN 102609826B
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Abstract
The invention discloses a logistics distribution system and method. The system disclosed by the invention comprises a user cell phone, a communication device, a customer service center and a logistics terminal distribution storage cabinet, wherein the user cell phone is used for sending authentication information; the communication device is used for receiving the authentication information sent by the user cell phone and sending the authentication information to the customer service center; the customer service center is used for judging whether a user has an authority limit for opening the logistics terminal distribution storage cabinet or not according to the authentication information; if so, an unlocking instruction is sent to the logistics terminal distribution storage cabinet; the logistics terminal distribution storage cabinet is used for storing logistics distribution cargos; and after the logistics terminal distribution storage cabinet receives the unlocking instruction, a door lock of a cabinet door is opened. The logistics distribution system and method, disclosed by the invention, are flexible, convenient and fast. According to the logistics distribution system and method, disclosed by the invention, a mobile communication method is used for carrying out data transmission so that the arrangement of the logistics terminal distribution storage cabinet is not limited by a network environment of a configuration place and the application range of an intelligent storage terminal is expanded. The logistics distribution system and method have the characteristics of low cost and high utilization rate.
Description
Technical field
The present invention relates to a kind of logistics distribution system and method, specifically, is that user can realize the logistics distribution system of unblanking and method by mobile phone.
Background technology
Along with the development of ecommerce, network trading is more and more general.But associated logistics distribution model still adopts traditional receiving delivery system face to face substantially, and this mode also exists many shortcomings, seriously constrains the development of ecommerce.Its shortcoming is as follows:
1. be subject to client in the restriction at delivery scene, easily to cause repeating delivery, reduce the efficiency of dispensing.
2. cannot the determining of delivery period, is mainly that the goods that the aspect such as information communication, traffic jam causes dispensing goes wrong or postpones.
3. there is certain danger, be mainly that lawless person may pretend to be deliveryman, to receiving, client damages.
4. existing memory storage does not have temp regulating function, can only deposit the article do not required storing temperature, and cannot deposit fresh fruits and vegetables etc. needs insulation or fresh-keeping kinds of goods.
There has been the physical distribution terminal dispensing storage tank of some neighbours living, for depositing the goods of dispensing, solving the problems referred to above to a certain extent.But its kind depositing goods is limited, and product ability is single, and stock information cannot notify user in time, the shortcomings such as Payment Methods inconvenience.As China Patent No.: the Payment Methods of what the utility model patent of 201020157993.0 adopted is coin-freed arrangement/paper money device, its Payment Methods are comparatively loaded down with trivial details, are difficult to large-scale promotion; The mode transmission of what the patent of invention of China Patent No.: 01109270.X adopted is internet send picking information, and not only cost is higher, and mounting arrangements more complicated.China Patent No.: the mode that the utility model patent of 00250726.9 have employed wireless network card carries out data transmission, single higher to network environment requirement, the network environment such as school, R&D institution can only be limited in superior, LAN (Local Area Network) can be easy to the area accessed, limit the configuration of object storage terminal, and cost is higher.
For the problems referred to above, market in urgent need is a kind of can efficiently, accurately, fast and the Cargo Delivery method of safety, especially be intended for the timely, efficient of the foodstuff goods such as dispensing is fresh, grain and oil, vegetables and fruits and possess fresh-keeping heat insulation function, the simultaneously diversified logistics distribution system of picking mode, meeting the demand of people's current consumption.
Summary of the invention
The technical problem to be solved in the present invention is a kind of logistics distribution system and method for simple, efficient, low cost, applied range.
In order to solve the problems of the technologies described above, the invention provides a kind of logistics distribution system, comprising:
User mobile phone, for sending authentication information;
Communicator, for receiving the authentication information of the transmission of user mobile phone, and sends to Customer Service Center by this authentication information;
Customer Service Center, for judging according to described authentication information whether user has the authority opening corresponding logistics terminal distribution locker, if having, sending unlock instruction and providing and delivering locker to physical distribution terminal;
Physical distribution terminal dispensing locker, banishs deliver goods thing for deposit, after described physical distribution terminal dispensing locker receives described unlock instruction, opens the door lock of cabinet door.
Further, described authentication information is the positional information of user, and the positional information of described user dials a preset number by user mobile phone, in call journey, locate acquisition by communicator to user mobile phone; Described Customer Service Center judges whether user has the method for the authority opening corresponding logistics terminal distribution locker to be: whether the distance between the position judging customer location and physical distribution terminal dispensing locker is less than a preset value, if be less than, have permission, if be greater than, lack of competence.
Further, described authentication information is a password, and this password sends to described Customer Service Center by user mobile phone with the form of short message; The password received and the password preset compare by described Customer Service Center, if consistent, have permission, if inconsistent, and lack of competence.
Further, described password is preset by user and sends to described Customer Service Center, or is sent to user mobile phone by after Customer Service Center's Random assignment.
Further, also comprise background management system, for after goods delivery, corresponding distribution information is sent to described user mobile phone.
Present invention also offers a kind of Logistics Distribution Method, comprising:
Authentication information is sent to Customer Service Center by mobile phone by user;
According to described authentication information, Customer Service Center judges whether user has the authority opening corresponding logistics terminal distribution locker, if having, send unlock instruction and to provide and deliver locker to physical distribution terminal;
Deposit the physical distribution terminal dispensing locker of logistics distribution goods, after receiving described unlock instruction, open the door lock of cabinet door.
Further, described authentication information is the positional information of user, and the positional information of described user dials a preset number by user mobile phone, in call journey, locate acquisition by communicator to user mobile phone; Described Customer Service Center judges whether user has the method for the authority opening corresponding logistics terminal distribution locker to be: whether the distance between the position judging customer location and physical distribution terminal dispensing locker is less than a preset value, if be less than, have permission, if be greater than, lack of competence.
Further, described authentication information is a password, and this password sends to described Customer Service Center by user mobile phone with the form of short message; The password received and the password preset compare by described Customer Service Center, if consistent, have permission, if inconsistent, and lack of competence.
Further, described password is preset by user and sends to described Customer Service Center, or is sent to user mobile phone by after Customer Service Center's Random assignment.
Further, before authentication information is sent to Customer Service Center by mobile phone by user, also comprise background management system after goods delivery, corresponding distribution information is sent to the step of described user mobile phone.
Logistics distribution system of the present invention and method, flexible, convenient, fast.Present invention employs mobile telecommunication method and carry out data transmission, making the layout of physical distribution terminal dispensing locker without the need to being subject to the restriction of the network environment configuring place, expanding the range of application of Intelligent storage terminal.The present invention has the feature of low cost, high usage.
Accompanying drawing explanation
Fig. 1 is the frame construction drawing of logistics distribution system of the present invention.
Fig. 2 is the business slice map of logistics distribution system of the present invention.
Fig. 3 is the structural representation of physical distribution terminal dispensing locker in the present invention.
Fig. 4 is the information transmission schematic diagram of physical distribution terminal dispensing locker in the present invention.
Fig. 5 is working-flow figure of the present invention.
Embodiment
Below in conjunction with the drawings and specific embodiments, the invention will be further described, can better understand the present invention and can be implemented, but illustrated embodiment is not as a limitation of the invention to make those skilled in the art.
Logistics distribution system of the present invention, comprises multiple physical distribution terminal dispensing locker 1, movable signal receiver 2, wireless communication server 3, logistics distribution system 4, server 5, Customer Service Center 6, WMS 7, B2C e-commerce platform 8, background management system 9 and Client handset 10.Its using method is as follows: client is by e-commerce platform 8 after shopping on net article, and order person delivers goods to the physical distribution terminal dispensing locker 1 of specifying; After arriving Shipping Address, deliveryman scans order bar code, and physical distribution terminal dispensing locker 1 distributes matter storage lattice automatically; After deliveryman closes matter storage lattice, physical distribution terminal dispensing locker 1 sends goods by mobile communication module and reaches information to background management system 9; Goods delivery information is sent on client's mobile phone 10 by background management system 9, reminds client's picking; Client is according to short message prompt information, by mobile phone 10 calling customer service centre 6 before physical distribution terminal dispensing locker 1, Customer Service Center 6 is by the position Dual positioning of locker 1 of providing and delivering to the position of user mobile phone 10 and the physical distribution terminal at user's goods place, if two positions coordinate meets condition (such as distance is less than a preset value) of unblanking between the two, then send unlock instruction, locker is opened automatically, client's picking; Client's information of receiving is sent to background management system 9 by communication module by physical distribution terminal dispensing locker 1; Background management system 9 carries out order clearing according to the information of receiving, and sends short message prompt to Client handset 10 and concluded the business.Simultaneity factor pays spending amount automatically.
Normal workflow of the present invention is as shown in Figure 5:
Step 1: client carries out Account Registration on B2C e-commerce platform 8, need during registration to submit unique authentication information indicating individual consumers to, comprise: the Mobile phone card number that customer's identity card number, client use personal identification papers to handle, and the information of some common-senses, after succeeding in registration, customer acquisition personal account information, the Mobile phone card number that client uses personal identification papers to handle by client enrollment information by Customer Service Center 6 is bound, simultaneously for client handles account card;
Step 2: client browses B2C e-commerce platform 8, orders required article, for fresh fruit and vegetable food, consider that the storage life of fresh fruits and vegetables is shorter, the concrete time of the necessary cargo destined dispensing of client, so client is in ordering program, need the address selecting the dispensing of order goods needs;
Step 3: in ordering program, customer selecting order goods needs the address of dispensing, and this address has pre-set physical distribution terminal dispensing locker 1, the storage condition of matter storage lattice, the information such as delivery period, B2C e-commerce platform 8 sends purchasing order information to background management system 9;
Step 4: WMS 7 prepares kinds of goods according to purchasing order information, and kinds of goods stick bar code or RFID label tag;
Step 5: material allocation management sorting goods, and by section entrucking, arrange corresponding deliveryman;
Step 6: goods is sent to and specified physical distribution terminal dispensing locker 1 by deliveryman;
Step 8: deliveryman scans the order bar code of goods on physical distribution terminal dispensing locker 1, and the lattice door of specifying by client opened automatically by physical distribution terminal dispensing locker 1, and deliveryman puts into goods;
Step 9: deliveryman closes matter storage lattice, after the central control system Received signal strength of physical distribution terminal dispensing locker 1, sends delivery information to background management system 9;
Step 10: background management system 9 sends deliver goods note to client, comprises the relevant informations such as physical distribution terminal dispensing locker 1 position, matter storage lattice, delivery period;
Step 11: after client receives note, at physical distribution terminal dispensing locker 1, calling customer service centre 6 before use Client handset 10, Customer Service Center 6 is by locker 1 position Dual positioning of providing and delivering to the physical distribution terminal of user mobile phone 10 position and user's goods place, if two positions coordinate meets condition of unblanking, then send unlock instruction, open corresponding cell;
Step 12: client takes out goods, and close storing lattice door;
Step 13: after physical distribution terminal dispensing locker 1 receives lattice door shutdown signal, send picking information to background management system 9;
Step 14: background management system 9 bales catch except the spending amount of client, and sends confirmation note to Client handset 10.
Except the mode by calling customer service centre, carry out outside authentication according to position to user, can also be undertaken by the form of the password of short message sending.Namely send password by the mode of short message to Customer Service Center by user, if password is correct, then can unblanks, otherwise can not unblank.Password wherein can be preset by user, also can inform user by after Customer Service Center's Random assignment.
The present invention is integrated with the multiple technologies such as Machine Design, wireless telecommunications, computer information management, ecommerce.Fig. 1 illustrates its system schematic, form primarily of physical distribution terminal dispensing locker 1, movable signal receiver 2, wireless communication server 3, logistics distribution system 4, server 5, Customer Service Center 6, WMS 7, B2C e-commerce platform 8, background management system 9, Client handset 10.Wherein carry out the mutual of information by mobile communication mode between physical distribution terminal dispensing locker 1 and background management system 9, realize assigning of goods delivery information and uploading of the information of having concluded the business.Information interaction between miscellaneous equipment is then completed by internet.Whole system can be divided into goods delivery, information acquisition, back-stage management three parts, as shown in Figure 2.
In delivery part, equipment of the present invention is physical distribution terminal dispensing locker 1, and it connects the bridge between client and dispensing person.Physical distribution terminal dispensing locker 1 is generally placed in the place that the people such as residential quarters, intensive work district often patronize, and is in line states always.All transaction are all completed by physical distribution terminal dispensing locker 1, and physical distribution terminal dispensing locker 1 completes the access of goods and relevant information interaction, and by background management system 9 unified management.Its structure as shown in Figure 3, mainly comprises: matter storage lattice 101, mechanical lock 102, mobile communication module 103, card reader 104, barcode scanner 105, touch-screen 106, LED display 107, voice prompting device 108, cell lock 109.The wherein article ordered for depositing client of matter storage lattice 101, its concrete size can be determined according to the actual requirements, and can independent assortment, installs flexibly in the mode of standard component.This matter storage lattice has heat preserving antistaling function simultaneously, is convenient to store as fresh fruits and vegetables etc. to have certain requirements goods to preservation condition and holding time; Mobile communication module 103 is placed in the below of central control system, is responsible for the information interaction of physical distribution terminal dispensing locker 1 and background management system 9, and its information comprises the storage location information that orders goods, goods delivery information, goods have won the confidence breath; Card reader 104 reads client and holds account card information, opens the cabinet door of order goods; Barcode scanner 105 is for reading delivery information; Touch-screen 106 inputted bar code information when barcode scanner loses efficacy, or input account information when user account card lost efficacy; LED display 107 shows relevant information, as goods information, and picking people information, delivery period etc.Voice prompting device 108, for reminding client-related information, as " welcome ", " please close the door " etc.Cell lock 1309 is electromagnetic lock, can be automatically locked when power-off.In addition, the power-supply service of object storage terminal is Alternating Current Power Supply and direct current supply, and the power-on time of direct current supply should be greater than 24 hours.
In addition, in the matter storage lattice with insulation, fresh-keeping function, there is temperature sensor, transmission matter storage lattice temperature signal can be managed to central control system and background management system 9 in real time.Background management system 9, by the monitoring to matter storage lattice temperature, can supplement temperature regulato in real time, ensure that its kinds of goods stored can not go bad.
The information transmission of physical distribution terminal dispensing locker 1 can be divided into three levels, as shown in Figure 4, i.e. and information input and output layer, information interaction layer and information processing layer.The input and output layer of information comprises: goods bar code, customer account card and LED display, matter storage lattice.Wherein require that goods sticks unified code identification when delivering, comprising cell information, deliveryman's information, delivery period information; Customer account card is then applied for by client and is obtained associated rights; What matter storage lattice then transmitted goods by the switching information of its electromagnetic lock send breath of winning the confidence.Information interaction layer comprises: barcode scanner, card reader, touch-screen.Wherein touch-screen is stand-by equipment, mainly uses when barcode scanner, card reader lost efficacy.Information processing layer mainly comprises: delivery information reads, cache module, and picking information reads, cache module, signal processing module, remote unlocking control module, wireless communication module.
In information acquisition part, present invention employs the mode of wireless telecommunications, i.e. GPRS/ or 3G communication mode.Its signal transmission flow process as shown in Figure 5.Require that wireless communication module has bi-directional communication function, namely physical distribution terminal dispensing locker 1 can send information to background management system 9, can use backstage and the long-range understanding of managerial personnel and monitoring intelligent terminal and each cell situation.Simultaneously backstage and managerial personnel also can send information to physical distribution terminal locker 1 of providing and delivering and carry out the switch of Long-distance Control cell and the access situation of goods.
In back-stage management part, the present invention mainly comprises: server 5, B2C e-commerce platform 8, logistics distribution system 4, WMS 7, Customer Service Center 6.Hardware components adopts the distributed data base operating structure of multiple database, data server and management server can be divided into, data server is responsible for carrying out daily servicing to basic data involved in the present invention, the management server then dispensing of the responsible process to client's order, material, the allotment of physical distribution terminal dispensing locker 1.Software systems adopt B/S mode framework, and the functions such as B2C e-commerce platform 8 mainly realizes client's online browse, shopping on net, places an order, account's punching value, for background process provides foundation.WMS 7, mainly realizes the buying of goods, warehousing management, and realizes bar code and RFID label tag management.Material allocation system 4 mainly realizes customer order sorting, entrucking, deliver goods, management of receiving, and principal security customer order article can promptly and accurately be sent to, and can feed back in time and carry out Transaction Success prompting.Customer Service Center 6 for and customer communication, realize the change of order, goods delivery progress queries, Customer Location location, physical distribution terminal dispensing location, locker 1 position, Remote Open matter storage lattice, physical distribution terminal provide and deliver locker 1 report for repairment.
Some problems may be there are in the use procedure of reality, respectively the flow process that different problem is tackled is described below.
1. deliveryman is when deliver goods, and scanning kinds of goods bar code is invalid, can input inventory information on the control panel, open storing lattice door.
2. client can access to your account be stuck in physical distribution terminal dispensing locker 1 barcode scanner 305 place swipe the card, open storing lattice door.
3. client is when brush account card, swipes the card invalid, can input inventory information on the control panel, opens storing lattice door.
4., after client gets thing, if do not close storing lattice door in two minutes, prompting client is closed the door, and sends exception reporting to background management system.
5. other any bursting problem, client can be seeked advice from by place calls service centre, and service centre provides corresponding solution, or serves to scene.
The present invention really achieves " product disappears through " (slitless connection from production base to consumption terminal).By building fresh agricultural products cold chain system, allowing citizen be able to eat " vegetable basket " product of green, nutrition, effectively reducing intermediate links in circulation, reduce circulation cost, reduce product loss, realize price steadiness, promote urban-rural coordinated development; For core business, decrease the generation of municipal refuse with " clean vegetables dispensing " from source, ensure that the quality of fresh agricultural products, meet the development trend of modern market; With B2C e-commerce platform for the online super fresh market of vector construction, citizen only need click the mouse slightly or phone just can receive the fresh agricultural products of clean high-quality, and for citizen, to provide life convenient, improves civic quality of the life.
The Client handset incoming call that receives of the present invention also can open a terminal the logistics distribution system of cabinet lock, achieve goods efficient, accurately, fast and the sending of safety, especially possess fresh-keeping heat insulation function, the diversified logistics distribution of picking mode towards the timely, efficient of the foodstuff goods such as dispensing fresh, grain and oil, vegetables and fruits, meet the demand of people's current consumption.
Compared with prior art, the present invention is flexible, convenient, fast.From physical distribution terminal dispensing locker 1, the large I of its matter storage lattice adjusts arbitrarily according to actual needs, and matter storage lattice possesses insulation, fresh-keeping function, is convenient to the storage of dissimilar kinds of goods.And backstage can be monitored the provide and deliver storage temperature of locker 1 of physical distribution terminal, ensures that stores can not go bad.From the transmission of the information of storage, present invention employs mobile telecommunication method, namely have employed GPRS or 3G communication module and carry out data transmission, making the layout of physical distribution terminal dispensing locker 1 without the need to being subject to the restriction of the network environment configuring place, expanding the range of application of Intelligent storage terminal.From the fund operation produced by consuming, the consumption pattern of Third-party payment platform is added owing to have employed B2C e-commerce website, not only expand the commodity selection face of client, and ensure that agility and the security of the payment consumption amount of money, greatly facilitate the life of people, improve the interest of client's secondary consumption.From the comfort level of picking, the present invention supports multiple safe, efficient picking approach, decreases the cost of client's picking.The feature of low cost of the present invention, high usage, ensure that this product can be opened up markets rapidly, brings considerable economic worth.
The above embodiment is only that protection scope of the present invention is not limited thereto in order to absolutely prove the preferred embodiment that the present invention lifts.The equivalent alternative or conversion that those skilled in the art do on basis of the present invention, all within protection scope of the present invention.Protection scope of the present invention is as the criterion with claims.
Claims (8)
1. a logistics distribution system, is characterized in that, comprising:
User mobile phone, for sending authentication information;
Communicator, for receiving the authentication information of the transmission of user mobile phone, and sends to Customer Service Center by this authentication information;
Customer Service Center, for judging according to described authentication information whether user has the authority opening corresponding logistics terminal distribution locker, if having, sending unlock instruction and providing and delivering locker to physical distribution terminal;
Physical distribution terminal dispensing locker, banishs deliver goods thing for deposit, after described physical distribution terminal dispensing locker receives described unlock instruction, opens the door lock of cabinet door;
Described authentication information is the positional information of user, and the positional information of described user dials a preset number by user mobile phone, in communication process, locate acquisition by communicator to user mobile phone; Described Customer Service Center is by storage cabinet position Dual positioning of providing and delivering to the physical distribution terminal of user mobile phone position and user's goods place, judge whether user has the method for the authority opening corresponding logistics terminal distribution locker to be: whether the distance between the position judging customer location and physical distribution terminal dispensing locker is less than a preset value, if be less than, have permission, if be greater than, lack of competence;
Have temperature sensor in the matter storage lattice of described locker, in real time to central control system and background management system transmission matter storage lattice temperature signal, described background management system, by the monitoring to matter storage lattice temperature, supplements temperature regulato in real time.
2. logistics distribution system according to claim 1, is characterized in that, described authentication information is a password, and this password sends to described Customer Service Center by user mobile phone with the form of short message; The password received and the password preset compare by described Customer Service Center, if consistent, have permission, if inconsistent, and lack of competence.
3. logistics distribution system according to claim 2, is characterized in that, described password is preset by user and sends to described Customer Service Center, or is sent to user mobile phone by after Customer Service Center's Random assignment.
4. logistics distribution system according to claim 1, is characterized in that, also comprises background management system, for after goods delivery, corresponding distribution information is sent to described user mobile phone.
5. a Logistics Distribution Method, is characterized in that, comprising:
Authentication information is sent to Customer Service Center by mobile phone by user;
According to described authentication information, Customer Service Center judges whether user has the authority opening corresponding logistics terminal distribution locker, if having, send unlock instruction and to provide and deliver locker to physical distribution terminal;
Deposit the physical distribution terminal dispensing locker of logistics distribution goods, after receiving described unlock instruction, open the door lock of cabinet door;
Described authentication information is the positional information of user, and the positional information of described user dials a preset number by user mobile phone, in call journey, locate acquisition by communicator to user mobile phone; Described Customer Service Center is by storage cabinet position Dual positioning of providing and delivering to the physical distribution terminal of user mobile phone position and user's goods place, judge whether user has the method for the authority opening corresponding logistics terminal distribution locker to be: whether the distance between the position judging customer location and physical distribution terminal dispensing locker is less than a preset value, if be less than, have permission, if be greater than, lack of competence;
Have temperature sensor in the matter storage lattice of described locker, in real time to central control system and background management system transmission matter storage lattice temperature signal, described background management system, by the monitoring to matter storage lattice temperature, supplements temperature regulato in real time.
6. Logistics Distribution Method according to claim 5, is characterized in that, described authentication information is a password, and this password sends to described Customer Service Center by user mobile phone with the form of short message; The password received and the password preset compare by described Customer Service Center, if consistent, have permission, if inconsistent, and lack of competence.
7. Logistics Distribution Method according to claim 6, is characterized in that, described password is preset by user and sends to described Customer Service Center, or is sent to user mobile phone by after Customer Service Center's Random assignment.
8. Logistics Distribution Method according to claim 5, it is characterized in that, before authentication information is sent to Customer Service Center by mobile phone by user, also comprise background management system after goods delivery, corresponding distribution information is sent to the step of described user mobile phone.
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