CN104636875A - Intelligentized restaurant management system and method - Google Patents
Intelligentized restaurant management system and method Download PDFInfo
- Publication number
- CN104636875A CN104636875A CN201510077862.9A CN201510077862A CN104636875A CN 104636875 A CN104636875 A CN 104636875A CN 201510077862 A CN201510077862 A CN 201510077862A CN 104636875 A CN104636875 A CN 104636875A
- Authority
- CN
- China
- Prior art keywords
- client
- management system
- quick response
- response code
- information
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
- 238000000034 method Methods 0.000 title claims abstract description 26
- 238000007726 management method Methods 0.000 claims abstract description 100
- 238000010295 mobile communication Methods 0.000 claims abstract description 36
- 235000012054 meals Nutrition 0.000 claims abstract description 9
- 230000004044 response Effects 0.000 claims description 96
- 235000013305 food Nutrition 0.000 claims description 38
- 230000005540 biological transmission Effects 0.000 claims description 25
- 235000013311 vegetables Nutrition 0.000 claims description 25
- 238000004891 communication Methods 0.000 claims description 20
- 230000008569 process Effects 0.000 claims description 14
- 238000013475 authorization Methods 0.000 claims description 12
- 238000007639 printing Methods 0.000 claims description 5
- 235000021186 dishes Nutrition 0.000 claims description 4
- 238000010200 validation analysis Methods 0.000 claims description 3
- 240000007594 Oryza sativa Species 0.000 claims description 2
- 235000007164 Oryza sativa Nutrition 0.000 claims description 2
- 230000008859 change Effects 0.000 claims description 2
- 235000009566 rice Nutrition 0.000 claims description 2
- 230000007613 environmental effect Effects 0.000 description 3
- 230000002860 competitive effect Effects 0.000 description 2
- 238000011161 development Methods 0.000 description 2
- 244000269722 Thea sinensis Species 0.000 description 1
- 230000009286 beneficial effect Effects 0.000 description 1
- 235000013361 beverage Nutrition 0.000 description 1
- 238000010276 construction Methods 0.000 description 1
- 238000010411 cooking Methods 0.000 description 1
- 238000010586 diagram Methods 0.000 description 1
- 235000001916 dieting Nutrition 0.000 description 1
- 230000037228 dieting effect Effects 0.000 description 1
- 230000000694 effects Effects 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
- 238000012423 maintenance Methods 0.000 description 1
- 235000016709 nutrition Nutrition 0.000 description 1
- 230000035764 nutrition Effects 0.000 description 1
- 230000009467 reduction Effects 0.000 description 1
- 230000033764 rhythmic process Effects 0.000 description 1
- 235000019640 taste Nutrition 0.000 description 1
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/12—Hotels or restaurants
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06K—GRAPHICAL DATA READING; PRESENTATION OF DATA; RECORD CARRIERS; HANDLING RECORD CARRIERS
- G06K7/00—Methods or arrangements for sensing record carriers, e.g. for reading patterns
- G06K7/10—Methods or arrangements for sensing record carriers, e.g. for reading patterns by electromagnetic radiation, e.g. optical sensing; by corpuscular radiation
- G06K7/14—Methods or arrangements for sensing record carriers, e.g. for reading patterns by electromagnetic radiation, e.g. optical sensing; by corpuscular radiation using light without selection of wavelength, e.g. sensing reflected white light
- G06K7/1404—Methods for optical code recognition
- G06K7/1408—Methods for optical code recognition the method being specifically adapted for the type of code
- G06K7/1417—2D bar codes
Landscapes
- Business, Economics & Management (AREA)
- Tourism & Hospitality (AREA)
- Engineering & Computer Science (AREA)
- Physics & Mathematics (AREA)
- General Health & Medical Sciences (AREA)
- General Physics & Mathematics (AREA)
- Theoretical Computer Science (AREA)
- Health & Medical Sciences (AREA)
- Strategic Management (AREA)
- Economics (AREA)
- General Business, Economics & Management (AREA)
- Human Resources & Organizations (AREA)
- Primary Health Care (AREA)
- Marketing (AREA)
- Electromagnetism (AREA)
- Toxicology (AREA)
- Artificial Intelligence (AREA)
- Computer Vision & Pattern Recognition (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
The invention relates to an intelligentized restaurant management system and method. The intelligentized restaurant management system is characterized by comprising a computer management system, an intelligent service terminal, a network server, a database server, a mobile communication multimedia terminal, a wireless service terminal, a wireless catering terminal, a two-dimensional code printer, a two-dimensional code reader and an access control machine; the computer management system is respectively connected with the network server, the database server, the two-dimensional code printer, the two-dimensional code reader and the access control machine; the network server is respectively connected with the computer management system, the intelligent service terminal, the mobile communication multimedia terminal, the wireless service terminal and the wireless catering terminal. According to the intelligentized restaurant management system and method, intelligentized ordering is realized for customers, the catering efficiency and the catering accuracy in a kitchen are improved, a waiter can efficiently and accurately finish delivery of meals, the situations of catering by mistake, delivering meals by mistake and escaping charges of customers are avoided, and the whole-course intelligentization of restaurant management service is realized.
Description
Technical field
The invention belongs to food and beverage sevice technical field, relate to a kind of food management system and method, particularly a kind of intelligent food management system and method.
Background technology
Along with the high speed development of society, the rhythm of life of people is accelerated, and the demand that people promote for quality of life is more strong, more needs community service that is quick, intelligent, efficient, environmental protection.As the catering industry development in community service rapidly, provide more intelligent, hommization, efficient, environmental protection, efficiently service become catering industry maintenance competitive power and attractive force basic.
At present, catering industry method of service is single, backward, and handling cost is high, service form lack of wisdom, hommization.Therefore, improve the service quality of catering industry, realize the intellectuality of Catering Management service overall process, the operating cost of reduction catering industry, improves catering industry method of service and service level has become a problem demanding prompt solution.
Summary of the invention
The present invention is directed to prior art and cannot solve above-mentioned catering industry Problems existing, provide a kind of intelligent food management system and method, achieve the intellectuality of catering industry Service Management overall process, for client provides intellectuality, hommization, efficient, environmental protection, serves efficiently.
In order to complete above-mentioned purpose, the present invention by the following technical solutions.
A kind of intelligent food management system, it is characterized in that, described intelligent food management system comprises: computer management system, intelligent customer service terminal, the webserver, database server, mobile communication multimedia terminal, wireless service terminal, wireless pantry terminal, Quick Response Code printer, reader for two-dimension code, door access machine, described computer management system respectively with the webserver, database server, Quick Response Code printer, reader for two-dimension code, door access machine connects, the described webserver respectively with computer management system, intelligent customer service terminal, mobile communication multimedia terminal, wireless service terminal, wireless pantry terminal connects.
Described computer management system is connected with the webserver, database server, Quick Response Code printer, reader for two-dimension code, door access machine respectively, receive process the webserver transmission come information and to webserver transmission information, information in reading database server and store data in database server, receive process Customer Information, dish information and reserved authorization information, clearing change making function, the information that real-time reception and record reader for two-dimension code feedback transmission are returned, control Quick Response Code printer to print, access control machine is open and close.
Described intelligent customer service terminal is connected with the webserver, comprise touch display screen, wireless communication module, Quick Response Code printer, for client provides the vacant table inquiring about current eating surroundings, input number Intelligent Selection table of having dinner, select table and obtain the Quick Response Code pass after the reserved authorization information of input, printing the Quick Response Code pass; The Quick Response Code pass of client can arrive cashier place when losing carries out making up the Quick Response Code pass according to oneself reserved authorization information and dining table.
Described reserved authorization information is used for checking customer identification information; The described Quick Response Code pass, for client, comprises Customer Information and reserved authorization information, and for the identify label of client, can be used to log-in service system and obtain service, checkout, as the pass of gate control system.
The described webserver is connected with computer management system, intelligent customer service terminal, mobile communication multimedia terminal, wireless service terminal, wireless pantry terminal respectively, for receive process computer management system, intelligent customer service terminal, mobile communication multimedia terminal, wireless service terminal, wireless pantry terminal transmission come data and to computer management system, intelligent customer service terminal, mobile communication multimedia terminal, wireless service terminal, wireless pantry terminal feedback transmission data, comprise cable network services and be connected with any wireless network services.
Described database server is connected with computer management system, for storing the next data of computer management system transmission and extracting data for computer management system.
Described mobile communication multimedia terminal is set up radio communication with the webserver and is connected, be placed on each dining table for customer logs system with provide for client browse that electronic menu is ordered, dispensing situation, call service, amusement, life information service, checkout service, feedback suggest services function are ordered in vegetable intelligent recommendation, inquiry; Described to browse that electronic menu orders be for client provides sort-type to order, the vegetable that client likes according to categorizing selection oneself, and each vegetable is all furnished with picture, brief introduction and health-nutrition prompting; The vegetable style of cooking, taste, dieting and nutrition arrangement intelligence that described vegetable intelligent recommendation is selected according to client are customer recommendation vegetable; Described inquiry dispensing situation of ordering checks the current state of pantry and the food delivery of oneself ordering dishes in process waiting for having dinner for client; Described call service provides tea, requesting song, manual service for client, and management system and service worker receive the service requirement information that client sends can provide corresponding service in time; Described amusement provides video display, Domestic News, competitive sports and other internet programs for client; For client provides, ticket query is bought, local tour sight spot is introduced and attack strategy of playing, local life activity information in described life information service; Described checkout service provides network payment mode for client, and client can select the network payment mode oneself used to pay the bill checkout; Described feedback suggest services makes things convenient for customers provides valuable suggestion.
Described wireless service terminal is set up radio communication with the webserver and is connected, receive for service worker the information that client and dining room managerial personnel send, provide corresponding service according to information in time and scanning food delivery is carried out to uniquely identified Quick Response Code on tableware; On described tableware uniquely identified Quick Response Code can minute book kind dishware content information, the price of dish of filling a bowl with rice, can be carried out the information of the curriculum offering record vegetable of internal system to uniquely identified Quick Response Code on each dishware by computer management system, the Quick Response Code of each dishware mark is different.
Described wireless pantry terminal is set up radio communication with the webserver and is connected, receive for kitchen work personnel the information that client and pantryman send, provide pantry service according to information in time and scanning pantry is carried out to uniquely identified Quick Response Code on tableware; Wireless pantry terminal can be kitchen pantry staff and shows the information of ordering of every client and client's residue and to order information; Kitchen pantry staff carries out record by operate wireless pantry terminal to pantry; Wireless pantry terminal uses uniquely identified Quick Response Code on tableware to scan to the vegetable prepared, and will prepare the information transmission of vegetable in computer management system, upgrades pantry information and state, completes pantry.
Described Quick Response Code printer is connected with computer management system, prints the Quick Response Code pass and make up to print the Quick Response Code pass for client.
Described reader for two-dimension code is connected with computer management system, is arranged on by cashier and door access machine, completes the information reading client's Quick Response Code pass and record, is transferred in computer management system by the information feed back of reading.
Described door access machine is connected with computer management system, computer management system checks Customer Information state to client's Quick Response Code pass information that the other reader for two-dimension code transmission of door access machine comes, select to control to let pass to the client settled accounts and do not consume, forbidden to the client that do not settle accounts.
A kind of intelligent Catering Management method, comprise: client enters after in shop, to the current dining in restaurant ambient conditions of the intelligent customer service terminal inquiry being arranged on doorway place, input this number of having dinner, check the dining table that intelligent customer service terminal is recommended, after selecting dining table to confirm, the Quick Response Code pass that intelligent customer service terminal demonstration generates, client can select to take pictures to the Quick Response Code pass with mobile phone or select to print the papery Quick Response Code pass, the Quick Response Code pass to the corresponding number of this number of having dinner is printed by Quick Response Code printer, the Quick Response Code pass content of every the client once had dinner is the same.
The papery Quick Response Code pass of the Quick Response Code pass photo that mobile phone is clapped by this every client had dinner or printing scans at the reader for two-dimension code place that door access machine is other, after cross-check information success, computer management system access control machine is opened, client enters in dining room, according to indicating the dining table of having dinner finding oneself to select in dining room.
After client arrives dining table, point out according to mobile communication multimedia terminal, scan this have dinner in the Quick Response Code pass of a client, signing in in food management system by being connected with the radio communication that the webserver is set up, starting as client serves after system validation Customer Information and client place dining table information.Client orders according to the prompting of mobile communication multimedia terminal, and client can select to browse electronic menu and to order and vegetable intelligent recommendation is ordered.
Put after the meal, mobile communication multimedia terminal is by being connected the information of ordering of client and place dining table information transmission with the radio communication that the webserver is set up in computer management system, be sent in wireless pantry terminal and show, be stored in database server.
Kitchen work personnel start as client's pantry according to the client that wireless pantry terminal shows content of ordering, staff by the uniquely identified Quick Response Code for preparing on the tableware of vegetable by after wireless pantry terminal scanning, pantry information and state are transferred to computer management system automatically record in the system of being updated to by being connected with the radio communication that the webserver is set up, computer management system send information in the wireless service terminal of service worker's use, and pointing out this service worker is in time client's food delivery.
After service worker receives food delivery information by the wireless service terminal be connected with the radio communication that the webserver is set up, the vegetable prepared is sent according to computer management system the client place dining table confirmed in information and sends to client's dining table quickly and accurately, the uniquely identified Quick Response Code of vegetable tableware is scanned in wireless service terminal, upgrade system food delivery state in food delivery information transmission to computer management system, complete food delivery.
Client to have dinner and has dinner in process and other inquiries that continue to order dishes and provide can be selected to order dispensing situation, call service, amusement, life information service, feedback suggest services function by mobile communication multimedia terminal waiting for.
The Quick Response Code pass of client can arrive cashier place when losing to carry out making up the Quick Response Code pass according to the reserved authorization information of oneself and dining table, is printed make up by the Quick Response Code printer being arranged on cashier place.
The checkout service of optional m igration communicating multimedia terminal after client has dinner and terminates, mobile communication multimedia terminal can provide network payment mode, and the network payment mode that client selects oneself to use has been paid the bill checkout; The checkout information state of this client is transferred to storage update in computer management system by mobile communication multimedia terminal.
Client also can choose cashier and manually settle accounts, staff reads consumption in the shop of this client by the Quick Response Code pass of the reader for two-dimension code scanning client being arranged on cashier and is transferred in computer management system, carries out consumption and adjusts and be the checkout of client's cash register.
The Quick Response Code pass of oneself scans by the client completing checkout on the reader for two-dimension code that door access machine is other, the shopper checkout information transmission that the Quick Response Code pass of scanning client obtains is checked shopper checkout state by reader for two-dimension code in computer management system, computer management system controls to select client's clearance of having tied account and do not consume, forbidden to the client not completing checkout.
The invention has the beneficial effects as follows: a kind of intelligent food management system of the present invention and method, for client provides more humane, intelligentized service, realize client's intellectuality to order, improve kitchen pantry efficiency and accuracy, waiter's efficiently and accurately completes food delivery, avoids mismatch meal, send wrong meal and client to escape one-state, realize the intellectuality of Catering Management service overall process, reduce catering industry operating cost, improve catering industry method of service and service level.
Accompanying drawing explanation
Fig. 1 is present system one-piece construction schematic diagram.
Fig. 2 is present system mounting arrangement structural representation.
In figure 1, computer management system, 2, the webserver, 3, intelligent customer service terminal, 4, database server, 5, mobile communication multimedia terminal, 6, wireless service terminal, 7, wireless pantry terminal, 8, Quick Response Code printer, 9, reader for two-dimension code, 10, door access machine, 11, dining room entrance, 12, dining room outlet, 13, seat, 14, dining table, 15, kitchen, 16, pantry workspace, 17, cashier, 18, service worker.
Embodiment
Below in conjunction with drawings and Examples, the present invention is further illustrated, specifically to set forth technical scheme of the present invention.
As shown in Figure 1, a kind of intelligent food management system of the present invention, it is characterized in that, described intelligent food management system comprises: computer management system 1, intelligent customer service terminal 3, the webserver 2, database server 4, mobile communication multimedia terminal 5, wireless service terminal 6, wireless pantry terminal 7, Quick Response Code printer 8, reader for two-dimension code 9, door access machine 10, described computer management system 1 respectively with the webserver 2, database server 4, Quick Response Code printer 8, reader for two-dimension code 9, door access machine 10 connects, the described webserver 2 respectively with computer management system 1, intelligent customer service terminal 3, mobile communication multimedia terminal 5, wireless service terminal 6, wireless pantry terminal 7 connects.
In the present embodiment, the preferred panel computer of described intelligent customer service terminal and Quick Response Code printer connect to form; The preferred panel computer in described mobile communication multimedia terminal; The preferred smart mobile phone of described wireless service terminal; The preferred panel computer of described wireless pantry terminal.
As shown in Figure 2, a kind of intelligent food management system functional realiey step is as follows: client enters after in shop, current dining in restaurant ambient conditions is inquired about to the intelligent customer service terminal 3 being arranged on doorway place, input this number of having dinner, check the dining table that intelligent customer service terminal 3 is recommended, after selecting table also to input reserved authorization information, intelligent customer service terminal 3 shows the Quick Response Code pass of generation in panel computer, client can select to take pictures to the Quick Response Code pass with mobile phone or select to print the papery Quick Response Code pass, the Quick Response Code pass to the corresponding number of this number of having dinner is printed by Quick Response Code printer 8, the Quick Response Code pass content of every the client once had dinner is the same.
The papery Quick Response Code pass of the Quick Response Code pass photo that mobile phone is clapped by this every client had dinner or printing scans at reader for two-dimension code 9 place that dining room entrance 11 door access machine 10 is other, after cross-check information success, computer management system 1 access control machine 10 is opened, client enters in dining room, according to indicating the dining table of having dinner finding oneself to select in dining room.
After client arrives dining table, point out according to mobile communication multimedia terminal 5 panel computer, scan this have dinner in the Quick Response Code pass of a client, signing in in food management system by being connected with the radio communication that the webserver 2 is set up, starting as client serves after system validation Customer Information and client place dining table information.Client orders according to the prompting of mobile communication multimedia terminal 5 panel computer, and client can select to browse electronic menu and to order and vegetable intelligent recommendation is ordered.
Put after the meal, mobile communication multimedia terminal 5 panel computer is by being connected the information of ordering of client and place dining table information transmission with the radio communication that the webserver 2 is set up in computer management system 1, be sent on wireless pantry terminal 7 panel computer and show, be stored in database server 4.
Kitchen work personnel start as client's pantry according to the client that wireless pantry terminal 7 panel computer shows content of ordering, after the uniquely identified Quick Response Code prepared on the tableware of vegetable is scanned by wireless pantry terminal 7 panel computer by pantry workspace 16 staff, pantry information and state are transferred to computer management system 1 and automatically record by being connected with the radio communication that the webserver 2 is set up and be updated in system, computer management system 1 send information on wireless service terminal 6 smart mobile phone of service worker's use, pointing out this service worker is in time client's food delivery.
After service worker 18 receives food delivery information by wireless service terminal 6 smart mobile phone be connected with the radio communication that the webserver 2 is set up, the vegetable prepared is sent according to computer management system 1 the client place dining table confirmed in information and sends to client's dining table quickly and accurately, the uniquely identified Quick Response Code of vegetable tableware is scanned on wireless service terminal 6 smart mobile phone, upgrade system food delivery state in food delivery information transmission to computer management system 1, complete food delivery.
Client to have dinner and has dinner in process and other inquiries that continue to order dishes and provide can be selected to order dispensing situation, call service, amusement, life information service, feedback suggest services function by mobile communication multimedia terminal 5 panel computer waiting for.
The Quick Response Code pass of client can arrive cashier 17 place when losing to carry out making up the Quick Response Code pass according to the reserved authorization information of oneself and dining table, is printed make up by the Quick Response Code printer 8 being arranged on cashier 17 place.
The checkout service of optional m igration communicating multimedia terminal 5 panel computer after client has dinner and terminates, mobile communication multimedia terminal 5 panel computer can provide network payment mode, and the network payment mode that client selects oneself to use has been paid the bill checkout; The checkout information state of this client is transferred to storage update in computer management system 1 by mobile communication multimedia terminal 5 panel computer.
Client also can choose cashier 17 and manually settle accounts, staff reads consumption in the shop of this client by the Quick Response Code pass that the reader for two-dimension code 9 being arranged on cashier 17 scans client and is transferred in computer management system 1, carries out consumption and adjusts and settle accounts for client's cash register.
The Quick Response Code pass of oneself is exported scanning on the other reader for two-dimension code 9 of 12 door access machines 10 in dining room by the client completing checkout, the shopper checkout information transmission that the Quick Response Code pass of scanning client obtains is checked shopper checkout state by reader for two-dimension code 9 in computer management system 1, computer management system 1 controls to select client's clearance of having tied account and do not consume, forbidden to the client not completing checkout.
Through above the present invention intelligent food management system embodiment course of work, realize client's intellectuality to order, improve kitchen pantry efficiency and accuracy, waiter's efficiently and accurately completes food delivery, avoid mismatch meal, send wrong meal and client to escape one-state, realize the intellectuality of Catering Management service overall process, reduce catering industry operating cost, improve catering industry method of service and service level.
Claims (3)
1. an intelligent food management system, it is characterized in that, described intelligent food management system comprises: computer management system, intelligent customer service terminal, the webserver, database server, mobile communication multimedia terminal, wireless service terminal, wireless pantry terminal, Quick Response Code printer, reader for two-dimension code, door access machine, described computer management system respectively with the webserver, database server, Quick Response Code printer, reader for two-dimension code, door access machine connects, the described webserver respectively with computer management system, intelligent customer service terminal, mobile communication multimedia terminal, wireless service terminal, wireless pantry terminal connects.
2. intelligent food management system according to claim 1, it is characterized in that, described computer management system respectively with the webserver, database server, Quick Response Code printer, reader for two-dimension code, door access machine connects, receive process the webserver transmission come information and to webserver transmission information, information in reading database server and store data in database server, receive process Customer Information, dish information and reserved authorization information, clearing change making function, the information that real-time reception and record reader for two-dimension code feedback transmission are returned, control Quick Response Code printer to print, access control machine is open and close,
Described intelligent customer service terminal is connected with the webserver, comprise touch display screen, wireless communication module, Quick Response Code printer, for client provides the vacant table inquiring about current eating surroundings, input number Intelligent Selection table of having dinner, select table and obtain the Quick Response Code pass after the reserved authorization information of input, printing the Quick Response Code pass; The Quick Response Code pass of client can arrive cashier place when losing carries out making up the Quick Response Code pass according to oneself reserved authorization information and dining table;
The described webserver is connected with computer management system, intelligent customer service terminal, mobile communication multimedia terminal, wireless service terminal, wireless pantry terminal respectively, for receive process computer management system, intelligent customer service terminal, mobile communication multimedia terminal, wireless service terminal, wireless pantry terminal transmission come data and to computer management system, intelligent customer service terminal, mobile communication multimedia terminal, wireless service terminal, wireless pantry terminal feedback transmission data, comprise cable network services and be connected with any wireless network services;
Described database server is connected with computer management system, for storing the next data of computer management system transmission and extracting data for computer management system;
Described mobile communication multimedia terminal is set up radio communication with the webserver and is connected, be placed on each dining table for customer logs system with provide for client browse that electronic menu is ordered, dispensing situation, call service, amusement, life information service, checkout service, feedback suggest services function are ordered in vegetable intelligent recommendation, inquiry;
Described wireless service terminal is set up radio communication with the webserver and is connected, receive for service worker the information that client and dining room managerial personnel send, provide corresponding service according to information in time and scanning food delivery is carried out to uniquely identified Quick Response Code on tableware; On described tableware uniquely identified Quick Response Code can minute book kind dishware content information, the price of dish of filling a bowl with rice, can be carried out the information of the curriculum offering record vegetable of internal system to uniquely identified Quick Response Code on each dishware by computer management system, the Quick Response Code of each dishware mark is different;
Described wireless pantry terminal is set up radio communication with the webserver and is connected, receive for kitchen work personnel the information that client and pantryman send, provide pantry service according to information in time and scanning pantry is carried out to uniquely identified Quick Response Code on tableware; Wireless pantry terminal can be kitchen pantry staff and shows the information of ordering of every client and client's residue and to order information; Kitchen pantry staff carries out record by operate wireless pantry terminal to pantry; Wireless pantry terminal uses uniquely identified Quick Response Code on tableware to scan to the vegetable prepared, and will prepare the information transmission of vegetable in computer management system, upgrades pantry information and state, completes pantry;
Described Quick Response Code printer is connected with computer management system, prints the Quick Response Code pass and make up to print the Quick Response Code pass for client;
Described reader for two-dimension code is connected with computer management system, is arranged on by cashier and door access machine, completes the information reading client's Quick Response Code pass and record, is transferred in computer management system by the information feed back of reading;
Described door access machine is connected with computer management system, computer management system checks Customer Information state to client's Quick Response Code pass information that the other reader for two-dimension code transmission of door access machine comes, select to control to let pass to the client settled accounts and do not consume, forbidden to the client that do not settle accounts.
3. an intelligent Catering Management method, it is characterized in that, intelligent Catering Management method comprises: client enters after in shop, to the current dining in restaurant ambient conditions of the intelligent customer service terminal inquiry being arranged on doorway place, input this number of having dinner, check the dining table that intelligent customer service terminal is recommended, after selecting dining table to confirm, the Quick Response Code pass that intelligent customer service terminal demonstration generates, client can select to take pictures to the Quick Response Code pass with mobile phone or select to print the papery Quick Response Code pass, the Quick Response Code pass to the corresponding number of this number of having dinner is printed by Quick Response Code printer, the Quick Response Code pass content of every the client once had dinner is the same,
The papery Quick Response Code pass of the Quick Response Code pass photo that mobile phone is clapped by this every client had dinner or printing scans at the reader for two-dimension code place that door access machine is other, after cross-check information success, computer management system access control machine is opened, client enters in dining room, according to indicating the dining table of having dinner finding oneself to select in dining room;
After client arrives dining table, point out according to mobile communication multimedia terminal, scan this have dinner in the Quick Response Code pass of a client, signing in in food management system by being connected with the radio communication that the webserver is set up, starting as client serves after system validation Customer Information and client place dining table information;
Client orders according to the prompting of mobile communication multimedia terminal, and client can select to browse electronic menu and to order and vegetable intelligent recommendation is ordered;
Put after the meal, mobile communication multimedia terminal is by being connected the information of ordering of client and place dining table information transmission with the radio communication that the webserver is set up in computer management system, be sent in wireless pantry terminal and show, be stored in database server;
Kitchen work personnel start as client's pantry according to the client that wireless pantry terminal shows content of ordering, staff by the uniquely identified Quick Response Code for preparing on the tableware of vegetable by after wireless pantry terminal scanning, pantry information and state are transferred to computer management system automatically record in the system of being updated to by being connected with the radio communication that the webserver is set up, computer management system send information in the wireless service terminal of service worker's use, and pointing out this service worker is in time client's food delivery;
After service worker receives food delivery information by the wireless service terminal be connected with the radio communication that the webserver is set up, the vegetable prepared is sent according to computer management system the client place dining table confirmed in information and sends to client's dining table quickly and accurately, the uniquely identified Quick Response Code of vegetable tableware is scanned in wireless service terminal, upgrade system food delivery state in food delivery information transmission to computer management system, complete food delivery;
Client to have dinner and has dinner in process and other inquiries that continue to order dishes and provide can be selected to order dispensing situation, call service, amusement, life information service, feedback suggest services function by mobile communication multimedia terminal waiting for; The Quick Response Code pass of client can arrive cashier place when losing to carry out making up the Quick Response Code pass according to the reserved authorization information of oneself and dining table, is printed make up by the Quick Response Code printer being arranged on cashier place;
The checkout service of optional m igration communicating multimedia terminal after client has dinner and terminates, mobile communication multimedia terminal can provide network payment mode, and the network payment mode that client selects oneself to use has been paid the bill checkout; The checkout information state of this client is transferred to storage update in computer management system by mobile communication multimedia terminal;
Client also can choose cashier and manually settle accounts, staff reads consumption in the shop of this client by the Quick Response Code pass of the reader for two-dimension code scanning client being arranged on cashier and is transferred in computer management system, carries out consumption and adjusts and be the checkout of client's cash register;
The Quick Response Code pass of oneself scans by the client completing checkout on the reader for two-dimension code that door access machine is other, the shopper checkout information transmission that the Quick Response Code pass of scanning client obtains is checked shopper checkout state by reader for two-dimension code in computer management system, computer management system controls to select client's clearance of having tied account and do not consume, forbidden to the client not completing checkout.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201510077862.9A CN104636875B (en) | 2015-02-14 | 2015-02-14 | A kind of intelligence catering management system and a method |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201510077862.9A CN104636875B (en) | 2015-02-14 | 2015-02-14 | A kind of intelligence catering management system and a method |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN104636875A true CN104636875A (en) | 2015-05-20 |
| CN104636875B CN104636875B (en) | 2018-06-22 |
Family
ID=53215594
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201510077862.9A Expired - Fee Related CN104636875B (en) | 2015-02-14 | 2015-02-14 | A kind of intelligence catering management system and a method |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN104636875B (en) |
Cited By (25)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| WO2016188468A1 (en) * | 2015-05-28 | 2016-12-01 | 赵阳 | Graphic code-based smart dish-ordering system |
| CN106355524A (en) * | 2016-09-22 | 2017-01-25 | 珠海晶通科技有限公司 | Catering service system based on very high frequency RFID (radio frequency identification) |
| CN106780178A (en) * | 2016-12-28 | 2017-05-31 | 广州云移信息科技有限公司 | A kind of intelligent food management system |
| CN106815781A (en) * | 2017-01-19 | 2017-06-09 | 泉州市君点软件科技有限公司 | A kind of intelligent food management system |
| WO2017120879A1 (en) * | 2016-01-15 | 2017-07-20 | 张亮 | Information prompting method for use when making smart food order, and electronic food order card |
| WO2017120880A1 (en) * | 2016-01-15 | 2017-07-20 | 张亮 | Method for ordering food, and electronic food order card |
| WO2017120881A1 (en) * | 2016-01-15 | 2017-07-20 | 张亮 | Method for collecting data when making food order, and electronic food order card |
| CN106991623A (en) * | 2017-04-01 | 2017-07-28 | 五邑大学 | Intelligent meal ordering system |
| CN107016626A (en) * | 2017-03-24 | 2017-08-04 | 济南元发信息科技有限公司 | A kind of meal ordering system and its method of work |
| CN107103561A (en) * | 2017-03-31 | 2017-08-29 | 合肥民众亿兴软件开发有限公司 | A kind of intelligent meal ordering system |
| CN107424020A (en) * | 2017-09-14 | 2017-12-01 | 尹国和 | A kind of intelligent service system and implementation method for dining room |
| CN107682401A (en) * | 2017-09-01 | 2018-02-09 | 深圳市盛路物联通讯技术有限公司 | Information inspection method and relevant device |
| CN107818624A (en) * | 2017-09-30 | 2018-03-20 | 深圳春沐源控股有限公司 | Catering service system, intelligent restaurant system |
| CN107993163A (en) * | 2017-12-01 | 2018-05-04 | 广州蓝豹智能科技有限公司 | A kind of meal ordering system |
| CN108122351A (en) * | 2017-12-25 | 2018-06-05 | 北京无线电计量测试研究所 | The intelligence single, cash collecting system of point and application method with biological characteristic identification function |
| CN108182629A (en) * | 2017-11-24 | 2018-06-19 | 北京辰森世纪科技股份有限公司 | A kind of method and apparatus for checkout |
| CN108876532A (en) * | 2018-06-14 | 2018-11-23 | 联想(北京)有限公司 | A kind of information processing method and device, electronic equipment, readable storage medium storing program for executing |
| CN109285246A (en) * | 2018-08-03 | 2019-01-29 | 深圳神目信息技术有限公司 | The management-control method and managing and control system of unattended supermarket |
| CN109345334A (en) * | 2018-08-30 | 2019-02-15 | 拉扎斯网络科技（上海）有限公司 | Method and device for changing order information, electronic equipment and readable storage medium |
| CN109559459A (en) * | 2018-11-07 | 2019-04-02 | 广州慧睿思通信息科技有限公司 | Catering Management method, system and medium based on artificial intelligence |
| CN109658557A (en) * | 2018-11-27 | 2019-04-19 | 成都数威科技有限公司 | Wisdom garden integrated management system |
| CN109767355A (en) * | 2018-12-20 | 2019-05-17 | 深圳市广和通无线股份有限公司 | Cafeteria's management system, method, computer equipment and storage medium |
| CN109785191A (en) * | 2018-12-03 | 2019-05-21 | 国政通科技有限公司 | A kind of high-end Catering Management method |
| CN110008268A (en) * | 2019-03-19 | 2019-07-12 | 深兰科技（上海）有限公司 | A kind of recognition methods, device and the storage medium of position of eating |
| CN118134703A (en) * | 2024-05-06 | 2024-06-04 | 企迈科技有限公司 | Restaurant service management system and device based on SAAS platform |
Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101482951A (en) * | 2008-03-17 | 2009-07-15 | 鲁东大学 | Novel ordering method for restaurant |
| CN103632202A (en) * | 2013-11-14 | 2014-03-12 | 成都博约创信科技有限责任公司 | Quick order system and method with remote subscribing function |
| CN103679585A (en) * | 2013-12-31 | 2014-03-26 | 牛占峰 | Catering service management system |
| CN104268692A (en) * | 2014-09-26 | 2015-01-07 | 牛占峰 | Intelligent catering management system based on network |
-
2015
- 2015-02-14 CN CN201510077862.9A patent/CN104636875B/en not_active Expired - Fee Related
Patent Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101482951A (en) * | 2008-03-17 | 2009-07-15 | 鲁东大学 | Novel ordering method for restaurant |
| CN103632202A (en) * | 2013-11-14 | 2014-03-12 | 成都博约创信科技有限责任公司 | Quick order system and method with remote subscribing function |
| CN103679585A (en) * | 2013-12-31 | 2014-03-26 | 牛占峰 | Catering service management system |
| CN104268692A (en) * | 2014-09-26 | 2015-01-07 | 牛占峰 | Intelligent catering management system based on network |
Cited By (26)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| WO2016188468A1 (en) * | 2015-05-28 | 2016-12-01 | 赵阳 | Graphic code-based smart dish-ordering system |
| WO2017120879A1 (en) * | 2016-01-15 | 2017-07-20 | 张亮 | Information prompting method for use when making smart food order, and electronic food order card |
| WO2017120880A1 (en) * | 2016-01-15 | 2017-07-20 | 张亮 | Method for ordering food, and electronic food order card |
| WO2017120881A1 (en) * | 2016-01-15 | 2017-07-20 | 张亮 | Method for collecting data when making food order, and electronic food order card |
| CN106355524A (en) * | 2016-09-22 | 2017-01-25 | 珠海晶通科技有限公司 | Catering service system based on very high frequency RFID (radio frequency identification) |
| CN106780178A (en) * | 2016-12-28 | 2017-05-31 | 广州云移信息科技有限公司 | A kind of intelligent food management system |
| CN106815781A (en) * | 2017-01-19 | 2017-06-09 | 泉州市君点软件科技有限公司 | A kind of intelligent food management system |
| CN107016626A (en) * | 2017-03-24 | 2017-08-04 | 济南元发信息科技有限公司 | A kind of meal ordering system and its method of work |
| CN107103561A (en) * | 2017-03-31 | 2017-08-29 | 合肥民众亿兴软件开发有限公司 | A kind of intelligent meal ordering system |
| CN106991623A (en) * | 2017-04-01 | 2017-07-28 | 五邑大学 | Intelligent meal ordering system |
| CN107682401A (en) * | 2017-09-01 | 2018-02-09 | 深圳市盛路物联通讯技术有限公司 | Information inspection method and relevant device |
| CN107424020A (en) * | 2017-09-14 | 2017-12-01 | 尹国和 | A kind of intelligent service system and implementation method for dining room |
| CN107818624A (en) * | 2017-09-30 | 2018-03-20 | 深圳春沐源控股有限公司 | Catering service system, intelligent restaurant system |
| CN108182629A (en) * | 2017-11-24 | 2018-06-19 | 北京辰森世纪科技股份有限公司 | A kind of method and apparatus for checkout |
| CN107993163A (en) * | 2017-12-01 | 2018-05-04 | 广州蓝豹智能科技有限公司 | A kind of meal ordering system |
| CN108122351A (en) * | 2017-12-25 | 2018-06-05 | 北京无线电计量测试研究所 | The intelligence single, cash collecting system of point and application method with biological characteristic identification function |
| CN108876532A (en) * | 2018-06-14 | 2018-11-23 | 联想(北京)有限公司 | A kind of information processing method and device, electronic equipment, readable storage medium storing program for executing |
| CN109285246A (en) * | 2018-08-03 | 2019-01-29 | 深圳神目信息技术有限公司 | The management-control method and managing and control system of unattended supermarket |
| CN109345334A (en) * | 2018-08-30 | 2019-02-15 | 拉扎斯网络科技（上海）有限公司 | Method and device for changing order information, electronic equipment and readable storage medium |
| CN109559459A (en) * | 2018-11-07 | 2019-04-02 | 广州慧睿思通信息科技有限公司 | Catering Management method, system and medium based on artificial intelligence |
| CN109658557A (en) * | 2018-11-27 | 2019-04-19 | 成都数威科技有限公司 | Wisdom garden integrated management system |
| CN109785191A (en) * | 2018-12-03 | 2019-05-21 | 国政通科技有限公司 | A kind of high-end Catering Management method |
| CN109767355A (en) * | 2018-12-20 | 2019-05-17 | 深圳市广和通无线股份有限公司 | Cafeteria's management system, method, computer equipment and storage medium |
| CN110008268A (en) * | 2019-03-19 | 2019-07-12 | 深兰科技（上海）有限公司 | A kind of recognition methods, device and the storage medium of position of eating |
| CN118134703A (en) * | 2024-05-06 | 2024-06-04 | 企迈科技有限公司 | Restaurant service management system and device based on SAAS platform |
| CN118134703B (en) * | 2024-05-06 | 2024-07-30 | 企迈科技有限公司 | Restaurant service management system based on SAAS platform |
Also Published As
| Publication number | Publication date |
|---|---|
| CN104636875B (en) | 2018-06-22 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN104636875A (en) | Intelligentized restaurant management system and method | |
| CN102855572B (en) | Mobile interactive mode is ordered positioning service system and method | |
| US6636835B2 (en) | Wireless maitre d' system for restaurants | |
| CN104978697A (en) | Two-dimensional code-based cooperative intelligent ordering method and system | |
| US20130311310A1 (en) | Restaurant communication system and method utilizing digital menus | |
| CN104424531B (en) | Multilingual order processing system and its method | |
| CN103985046A (en) | Intelligent terminal synergetic food ordering system and method based on two-dimension codes and NFC labels | |
| CN102231175A (en) | Restaurant information control system and restaurant information processing method | |
| CN102609826A (en) | Logistics distribution system and method | |
| CN104268692A (en) | Intelligent catering management system based on network | |
| CN101504740A (en) | Network ordering system and method | |
| CN103871007A (en) | Restaurant management system based on network | |
| CN103455846A (en) | Order input system and method and canteen data interactive system and method | |
| CN202887258U (en) | Self-service dish ordering system | |
| CN104700149A (en) | Table reservation and meal ordering software | |
| KR101905496B1 (en) | Method for providing ordering and payment service using identification code | |
| JP2005527017A5 (en) | ||
| CN109597909A (en) | A kind of intelligence meal ordering system and its method of ordering | |
| CN106485608A (en) | A kind of the Internet Self-service order system and method for ordering | |
| CN105303276A (en) | Management system based on intelligent catering service | |
| CN106651672A (en) | Catering management system | |
| CN103093404A (en) | Digitization ordering method combined with information push | |
| CN204463202U (en) | A kind of intelligent food management system | |
| CN110580665A (en) | catering information processing method, device and system | |
| CN107944580A (en) | A kind of online reservation and meal ordering system |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C06 | Publication | ||
| PB01 | Publication | ||
| C10 | Entry into substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| GR01 | Patent grant | ||
| GR01 | Patent grant | ||
| CF01 | Termination of patent right due to non-payment of annual fee | ||
| CF01 | Termination of patent right due to non-payment of annual fee |
Granted publication date: 20180622 Termination date: 20190214 |