CN101211427A - Mobile PDA intelligent hotel information management method and system - Google Patents
Mobile PDA intelligent hotel information management method and system Download PDFInfo
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Abstract
The invention discloses a method and system for mobile PDA intelligent hotel information management; the invention comprises such devices as a server, a wireless communication base station, an access control system, a fixed read-writing device, a mobile workstation, an RFID electronic tag, a mobile phone electronic tag, a bar code tag, a palmtop computer PDA, a hand read-writer, a network controller, a wireless communication module, a micro-type printer, a printer, a network communication device, a workstation and a cashier computer; the invention can be used for intellegient identification and consumption management in hotels and guesthouses; through software design, relevant hardware are communicated and connected with each other; PDA embedded programs in the hand-held palmtop computer can control such components as the hand read-writer, the RFID electronic tag, the bar code tag and the mobile phone electronic tag to perform such functions as mobile type intelligent identification, consumption and membership management with cabled or wireless WIFI; therefore, the invention can improve the service quality and standard of mobile commerce, digital information and intelligent management in hotels and guesthouses.
Description
Technical field
The present invention relates to a kind of information automation management method and system, be specifically related to a kind ofly, have the mobile PDA intelligent hotel information management method and the system of comprehensive control radio frequency identification devices technology based on radio frequency identification (RFID) technology, barcode technology, wireless WIFI technology, Embedded Software Design technology.
Background technology
In recent years, in catering industry, on the numerous market of hotel's hotel management system product type, demands such as the mobile officeization in the function of product and the hotel, hotel of realizing can not being satisfied with catering trade far away, digital information.In the modern science society of networking, intellectuality, mobile information, the hotel, hotel needs a kind of Intelligent Recognition, is convenient to mobile office, management equipment that efficient is high and system.REID (RFID), barcode technology, wireless WIFI network technology are the emerging products of modern society, the variation of this type of technology generation matter aspect performance, cost.Conclude the integrated condition of these prior art designs, ubiquity can not mobile office, comprehensive application is discerned in the system integration, hand-held intelligent, can not in hotel's environment, use, not satisfy the high demand for services and high-grade quality requirements of Mobile business, efficient in hotel, hotel.
Summary of the invention
One of purpose of the present invention is, a kind of smart identity identification of hotel, hotel tourism movable type and method of consumption management of being used for is provided, its mobile office based on the hotel, hotel, digital information, Intelligent Recognition equipment carry out real-time management to consumption, member, guest room etc.;
The present invention also aims to, a kind of management system that adopts said method is provided, it is by server, communication base station, gate control system, fixing read-write equipment, the RFID electronic tag, the mobile phone electronic label, bar-code label, palm PC PDA, the handhold read-write device, network controller, wireless communication module, mini-printer, printer, the network communication device, workstation, the cash register apparatus such as computer is formed jointly, wireless and wired combining can be improved the efficiency of service in hotel, hotel, service level, the service class, the mobile office of management level, the digital information system.
For achieving the above object, the technical solution adopted in the present invention is:
A kind of mobile PDA intelligent hotel information management method is characterized in that: it comprises the steps:
A, write management software and parameter is set: input manager software and relevant parameters is set in the hotel information server;
B, write data: by radio RF recognition technology or software design, the relevant information data is write RFID electronic tag, mobile phone electronic label, bar-code label, and the uniqueness sequence number is set;
C, read data: gather sequence number in RFID electronic tag, mobile phone electronic label, the bar-code label by fixed read-write equipment or handhold read-write equipment;
D, identification: as the identification foundation, physical storage data realizes the storage medium of identification and the means of subsistence and relative clients data as basic document by the uniqueness sequence number.
Aforesaid mobile PDA intelligent hotel information management method is characterized in that it also comprises the steps:
E, with the hardware physical connection of palm PC PDA and handhold read-write equipment, make the mobile workstation of its being combined into one, and gather the data message of RFID electronic tag, mobile phone electronic label, bar-code label, arrive server by wireless WIFI Network Transmission again, by the specific program design of server, realize the function of authentication, Intelligent Recognition, consumption data statistics, system management.
Aforesaid mobile PDA intelligent hotel information management method is characterized in that: described palm PC PDA controls related hardware by embedded program, is provided with a special cryptographic algorithm in the embedded program and encrypts, and can operate after the deciphering.
Aforesaid mobile PDA intelligent hotel information management method, it is characterized in that: described palm PC PDA embedded program control handhold read-write equipment, carry out wireless radio frequency identification function, gather the data on RFID electronic tag, bar-code label, the mobile phone electronic label, handle to the ad hoc sofeware program on the server through the wireless WIFI Network Transmission on the palm PC PDA.
Aforesaid mobile PDA intelligent hotel information management method, it is characterized in that: described RFID electronic tag, mobile phone electronic label are by the fixedly hardware communication of read-write equipment or handhold RFID read-write equipment, ad hoc sofeware program on palm PC PDA, the server writes and data encryption its logical physical of carrying out data, the uniqueness sequence number of combining wireless radio-frequency card (RFID) is realized the storage and the identification of identity uniqueness of data.
A kind of mobile PDA intelligent hotel information management system that adopts aforementioned management method is characterized in that: it is by server, radio communication base station, gate control system, fixedly read-write equipment, mobile workstation, RFID electronic tag, mobile phone electronic label, bar-code label, network controller, wireless communication module, printer, network communication device, workstation and cash register computer are formed by connecting;
Wherein, described mobile workstation is made up of palm PC PDA and handhold read-write device;
Wherein, server is the core of system, is responsible for collection, processing, the calculation function of data, by program design, realizes controlling and software system function of entire system hardware;
Described server connects network communication device, network controller, wireless communication module, fixedly read-write equipment, communication base station and gate control system respectively, but and interactive communicate;
Described workstation or cash register computer connect described server via the network communication device;
Described printer is connected with server by network controller or wireless communication module;
Described RFID electronic tag by gate control system or fixedly read-write equipment be connected with server;
Described mobile workstation connects described RFID electronic tag, mobile phone electronic label, bar-code label respectively, and connects described server via communication base station; Described handhold read-write equipment comprises hand-held bar code read-write equipment, handhold RFID read-write equipment, and its CF by palm PC PDA, SD interface are connected with the hardware of palm PC PDA.
Aforesaid mobile PDA intelligent hotel information management system, it is characterized in that: described handhold read-write device, fixedly read write line is by the control operation of embedded program and server-specific program, read the RFID electronic tag by wireless radio frequency mode, the mobile phone electronic label, the information of bar-code label correspondence, and data are handled, this software comprises handhold read-write equipment, the fixedly unlatching of read-write equipment, close, communications protocol, the communication media management, gate control system, the member system management, the RFID electronic tag, bar-code label, the data read of mobile phone electronic label, write, data verification, the rights management function; Functions such as the printing communications protocol of independent development, Data Transport Protocol, data encryption algorithm, synchronized algorithm; Mobile workstation is that handhold read-write equipment and the barcode scanner by CF interface or SD interface combines, and possesses removable, portable equipment.
Aforesaid mobile PDA intelligent hotel information management system is characterized in that: described server-specific software can be with the data integration of all RFID electronic tags, mobile phone electronic label, bar-code label and calculation process in addition.
Aforesaid mobile PDA intelligent hotel information management system is characterized in that: described handhold read-write equipment connects by the hardware of palm PC PDA, by the software program design, realizes its control, management, communication, data acquisition, processing, encryption and decryption functions; Described RFID electronic tag, mobile phone electronic label are applicable to all management areas in hotel, hotel; Described bar-code label can be the bar-code label of labeling in any merchandise classification, by the data acquisition of handhold read-write equipment, is transferred to server-specific software and handles, as the foundation of consumption data; Described RFID electronic tag, mobile phone electronic label are used to constitute the gate control system in hotel, hotel.
Approaches to IM provided by the present invention and system, can effectively solve mobile convenience, service class, service level and the high-level efficiency service of the Working information administrative skill of hotel, hotel, tourism, this programme can not only be realized at low cost to the client identity authentication Intelligent Recognition, and, can also provide the organic system equipment that is based upon on wireless WIFI and computer technology, embedded technology, radio RF recognition technology, barcode technology and mobile communication technology solution in real time to the unified management of client's information such as consumption.
Description of drawings
Fig. 1 is the system summary structure synoptic diagram of the embodiment of the invention.
Fig. 2 is by the mobile workstation structural drawing of the handhold RFID read-write equipment of CF interface combination among the embodiment;
Fig. 3 is by the mobile workstation structural drawing of the handhold RFID read-write equipment of SD interface combination among the embodiment;
Fig. 4 is the mobile workstation structural drawing that is made up by the hand-held bar code read-write equipment among the embodiment;
Fig. 5 is the radio communication base station structural drawing of embodiment;
Fig. 6 is the fixedly read-write equipment system construction drawing of embodiment.
Fig. 7 is a server-specific software program frame diagram
Fig. 8 is the basic management process flow diagram.
The present invention is further described below in conjunction with drawings and Examples.
Embodiment
Embodiment: referring to Fig. 1～Fig. 8, a kind of mobile PDA intelligent hotel information management method that present embodiment provides, it is characterized in that: it comprises the steps:
A, write management software and parameter is set: input manager software and relevant parameters is set in the hotel information server;
B, write data: by radio RF recognition technology or software design, the relevant information data is write RFID electronic tag, mobile phone electronic label, bar-code label, and the uniqueness sequence number is set;
C, read data: gather sequence number in RFID electronic tag, mobile phone electronic label, the bar-code label by fixed read-write equipment or handhold read-write equipment;
D, identification: as the identification foundation, physical storage data realizes the storage medium of identification and the means of subsistence and relative clients data as basic document by the uniqueness sequence number;
E, with the hardware physical connection of palm PC PDA and handhold read-write equipment, make the mobile workstation of its being combined into one, and gather the data message of RFID electronic tag, mobile phone electronic label, bar-code label, arrive server by wireless WIFI Network Transmission again, by the specific program design of server, realize the function of authentication, Intelligent Recognition, consumption data statistics, system management.
Described palm PC PDA controls related hardware by embedded program, is provided with a special cryptographic algorithm in the embedded program and encrypts, and can operate after the deciphering.
Described palm PC PDA embedded program control handhold read-write equipment, carry out wireless radio frequency identification function, gather the data on RFID electronic tag, bar-code label, the mobile phone electronic label, handle to the ad hoc sofeware program on the server through the wireless WIFI Network Transmission on the palm PC PDA.
Described RFID electronic tag, mobile phone electronic label are by the fixedly hardware communication of read-write equipment or handhold RFID read-write equipment, ad hoc sofeware program on palm PC PDA, the server writes and data encryption its logical physical of carrying out data, the uniqueness sequence number of combining wireless radio-frequency card (RFID) is realized the storage and the identification of identity uniqueness of data.
A kind of mobile PDA intelligent hotel information management system that adopts aforementioned management method, it is by server, radio communication base station, gate control system, fixedly read-write equipment, mobile workstation, RFID electronic tag, mobile phone electronic label, bar-code label, network controller, wireless communication module, printer, network communication device, workstation and cash register computer are formed by connecting;
Wherein, described mobile workstation is made up of palm PC PDA and handhold read-write device;
Wherein, server is the core of system, is responsible for collection, processing, the calculation function of data, by program design, realizes controlling and software system function of entire system hardware;
Described server connects network communication device, network controller, wireless communication module, fixedly read-write equipment, communication base station and gate control system respectively, but and interactive communicate;
Described workstation or cash register computer connect described server via the network communication device;
Described printer is connected with server by network controller or wireless communication module;
Described RFID electronic tag by gate control system or fixedly read-write equipment be connected with server;
Described mobile workstation connects described RFID electronic tag, mobile phone electronic label, bar-code label respectively, and connects described server via communication base station; Described handhold read-write equipment comprises hand-held bar code read-write equipment, handhold RFID read-write equipment, and its CF by palm PC PDA, SD interface are connected with the hardware of palm PC PDA.
Described handhold read-write device, fixedly read write line is by the control operation of embedded program and server-specific program, read the information of RFID electronic tag, mobile phone electronic label, bar-code label correspondence by wireless radio frequency mode, and data are handled, this software comprise handhold read-write equipment, fixedly read-write equipment unlatching, close, the management of communications protocol, communication media, the management of gate control system, member system, the data read of RFID electronic tag, bar-code label, mobile phone electronic label, write, data verification, rights management function; Functions such as the printing communications protocol of independent development, Data Transport Protocol, data encryption algorithm, synchronized algorithm; Mobile workstation is that handhold read-write equipment and the barcode scanner by CF interface or SD interface combines, and possesses removable, portable equipment.
Described server-specific software can be with the data integration of all RFID electronic tags, mobile phone electronic label, bar-code label and calculation process in addition.
Described handhold read-write equipment connects by the hardware of palm PC PDA, by the software program design, realizes its control, management, communication, data acquisition, processing, encryption and decryption functions; Described RFID electronic tag, mobile phone electronic label are applicable to all management areas in hotel, hotel; Described bar-code label can be the bar-code label of labeling in any merchandise classification, by the data acquisition of handhold read-write equipment, is transferred to server-specific software and handles, as the foundation of consumption data; Described RFID electronic tag, mobile phone electronic label are used to constitute the gate control system in hotel, hotel.
Particularly, RFID electronic tag in the described system, mobile phone electronic label are the storage mediums of client identity authentication identification of hotel, hotel and basic document, promptly be the main sign of hotel, hotel client intelligent all-purpose card, have only by the client is identified and to carry out integrated consumption, information management service to the client.Hotel hotel unit provides voluntarily based on RFID electronic tag, mobile phone electronic tagging user service card, this is installed with RFID label and personal user's data, owing to the uniqueness sequence number that RFID electronic tag, mobile phone electronic label have the industry technology standard, therefore can be used as the function of identification.RFID electronic tag, mobile phone electronic label are a kind of radio frequency identification device and storage medium, by with fixedly read write line or mobile workstation launching electromagnetic wave, make RFID electronic tag, the work of mobile phone electronic tag device, make fixedly read write line or mobile workstation write data message by software program control, with basic document and the means of subsistence of data information stored as hotel, hotel client to RFID electronic tag, mobile phone electronic label.
After client identity identification realizes with basic document, utilize the RFID electronic tag, mobile phone electronic label mobility, be convenient for carrying, the band memory function is as the circulation medium of consumption identification, as Fig. 2,3,4 mobile workstation is installed to each waiter on hand by its control operation, hotel, hotel waiter passes through as Fig. 2,3,4 mobile workstation is to client's RFID electronic tag, the mobile phone electronic label carries out client identity identification and information data collection, and by communication base station or RS232 as Fig. 5, RS485, USB interface and server communication data transmission, data message is submitted the server-specific routine processes, server is the core of system handles, the main collection of being responsible for data, handle, functions such as computing, by program design, realize controlling and software system function of entire system hardware, wherein also comprise following function:
1, the palm PC PDA module of ordering dishes:
Finish on the PDA begin a theatrical performance, open list, order dishes, print in the kitchen, checkout, print bill and change platform, move back a series of functions such as platform, realizes the wireless PDA packaged type function of ordering dishes.
2, Saunas foot care administration module:
Be the management system that service industries such as Saunas foot care center, Saunas bath center make to measure, systemic-function comprises foreground management, commodity consumption management, member management, technician's management, the management of spoon board, room management etc.; System supports a plurality of spoons of boards to open list simultaneously, moves back spoon, settles accounts, a plurality of rooms of disposable registration, and a plurality of technicians' whiles are clock up and down; Simultaneously, system supports technician, room to charge at times, supports overtime accounting processing to reach by multiple charge characteristics that meets the Saunas industry such as constant unit price chargings.
3, guest room entrance guard management module:
Comprise guest room reservation, state, guest's data, consumption, statistics, report output function, functions such as hair fastener, the record of swiping the card, gate management.
4, member's ticketing cash register module
Functions such as record client basic document, Member Information, customer relationship, aviation inquiry, ticket query, reservation, sale, back-stage management, report form statistics.
5, administration Reports module
Functions such as contract management, official document management, Sales Reports, financial statistics, inventory statistics, data sheet, back-stage management, report output.
6, device management module
The function such as parameter setting, the setting of handheld mobile device parameter, print drive, consultative management, plant maintenance, guarantee data recording that comprises fixing read-write equipment.
Server is handled by software program, with the relevant treatment data result by wireless communication module to mini-printer or printer output.The data message unification of mobile workstation, fixedly read-write equipment collection is delivered to server process, hardware physical connection by network communication device and workstation, cash register computer, workstation is as the client processes related data information, functions such as report form statistics, financial statistics, finance inquiry for example, workstation, relevant information data is synchronous, the processing of cash register computer software program are sent to printer output with the data result of handling.
As Fig. 7 server-specific program the result data are returned RFID electronic tag, mobile phone electronic label by relevant wireless WIFI communication base station or through the fixing wireless mode of read-write equipment, the server-specific software program with processing data information after wireless mode transmit to RFID electronic tag, mobile phone electronic label, by mobile workstation embedded program control relevant hand-hold read-write equipment or server-specific programmed control fixedly read-write equipment carry out the data manipulation of RFID electronic tag, mobile phone electronic label, realize the data transmission and the information processing function that it is two-way.
Referring to Fig. 1, the typical system configuration figure of a kind of mobile PDA intelligent hotel information management method of the present invention and system comprises server, communication base station, gate control system, fixedly read-write equipment, mobile workstation, RFID electronic tag, mobile phone electronic label, bar-code label, palm PC PDA, handhold read-write device, network controller, wireless communication module, mini-printer, printer, network communication device, workstation, cash register apparatus such as computer are formed.
As Fig. 2 is of the present invention by the handhold RFID read write line of CF interface and the mobile workstation of palm PC PDA combination, the handhold RFID read write line is gathered RFID electronic tag, mobile phone electronic label related data information, identification and consumption data function as the hotel, hotel, by CF interface physical connection data message is sent to palm PC PDA, palm PC PDA embedded program deal with data is sent to server process with the result data by wireless WIFI communication base station.
As Fig. 3 is this mobile workstation by the handhold RFID read write line of SD interface and palm PC PDA combination, is mainly used in that data are accepted and believed breath and information writes propagation function, as identification and consumption management function.
As Fig. 4 is the mobile workstation that the present invention takes barcode scanner and palm PC PDA combination, mainly acts on the bar-code label data information acquisition, as one of Data Source of the processing data information of consumption function.
As Fig. 5 is wireless communication base station of the present invention, by based on the MIMO technology, and meet IEEE 802.11G/B standard specification, transfer rate reaches as high as 108Mbps, support the wireless aps of WDS function to combine, mainly act on palm PC PDA and the effect of server communication wireless transmission.
As Fig. 6 is fixedly read-write equipment of the present invention, and the wireless receiving of antenna and emission and read-write equipment hardware physical connection mainly act on data acquisition and transmission, and lightning protection device is used for the lightning protection effect of server and equipment.
As Fig. 8 is basic management flow process of the present invention, and it relies on the combination of software and hardware, supports to realize the operation of following steps:
1) hair fastener;
2) signal receives;
3) Card Reader information;
4) checking;
5) consumption;
6) consumption type is judged;
7) software program is handled;
8) output.
A kind of mobile PDA intelligent hotel information management method provided by the invention and system can realize mobile office, digital information, the intelligent identifying system in hotel, hotel, can improve service level, class, the information system management level in hotel, hotel effectively.
Claims (9)
1. mobile PDA intelligent hotel information management method, it is characterized in that: it comprises the steps:
A, write management software and parameter is set: input manager software and relevant parameters is set in the hotel information server;
B, write data: by radio RF recognition technology or software design, the relevant information data is write RFID electronic tag, mobile phone electronic label, bar-code label, and the uniqueness sequence number is set;
C, read data: gather sequence number in RFID electronic tag, mobile phone electronic label, the bar-code label by fixed read-write equipment or handhold read-write equipment;
D, identification: as the identification foundation, physical storage data realizes the storage medium of identification and the means of subsistence and relative clients data as basic document by the uniqueness sequence number.
2. mobile PDA intelligent hotel information management method according to claim 1 is characterized in that it also comprises the steps:
E, with the hardware physical connection of palm PC PDA and handhold read-write equipment, make the mobile workstation of its being combined into one, and gather the data message of RFID electronic tag, mobile phone electronic label, bar-code label, arrive server by wireless WIFI Network Transmission again, by the specific program design of server, realize the function of authentication, Intelligent Recognition, consumption data statistics, system management.
3. mobile PDA intelligent hotel information management method according to claim 2 is characterized in that: described palm PC PDA controls related hardware by embedded program, is provided with a special cryptographic algorithm in the embedded program and encrypts, and can operate after the deciphering.
4. mobile PDA intelligent hotel information management method according to claim 3, it is characterized in that: described palm PC PDA embedded program control handhold read-write equipment, carry out wireless radio frequency identification function, gather the data on RFID electronic tag, bar-code label, the mobile phone electronic label, handle to the ad hoc sofeware program on the server through the wireless WIFI Network Transmission on the palm PC PDA.
5. mobile PDA intelligent hotel information management method according to claim 2, it is characterized in that: described RFID electronic tag, mobile phone electronic label are by the fixedly hardware communication of read-write equipment or handhold RFID read-write equipment, ad hoc sofeware program on palm PC PDA, the server writes and data encryption its logical physical of carrying out data, the uniqueness sequence number of combining wireless radio-frequency card (RFID) is realized the storage and the identification of identity uniqueness of data.
6. mobile PDA intelligent hotel information management system that adopts the described management method of claim 1 is characterized in that: it is by server, radio communication base station, gate control system, fixedly read-write equipment, mobile workstation, RFID electronic tag, mobile phone electronic label, bar-code label, network controller, wireless communication module, printer, network communication device, workstation and cash register computer are formed by connecting;
Wherein, described mobile workstation is made up of palm PC PDA and handhold read-write device;
Wherein, server is the core of system, is responsible for collection, processing, the calculation function of data, by program design, realizes controlling and software system function of entire system hardware;
Described server connects network communication device, network controller, wireless communication module, fixedly read-write equipment, communication base station and gate control system respectively, but and interactive communicate;
Described workstation or cash register computer connect described server via the network communication device;
Described printer is connected with server by network controller or wireless communication module;
Described RFID electronic tag by gate control system or fixedly read-write equipment be connected with server;
Described mobile workstation connects described RFID electronic tag, mobile phone electronic label, bar-code label respectively, and connects described server via communication base station; Described handhold read-write equipment comprises hand-held bar code read-write equipment, handhold RFID read-write equipment, and its CF by palm PC PDA, SD interface are connected with the hardware of palm PC PDA.
7. mobile PDA intelligent hotel information management according to claim 6 system, it is characterized in that: described handhold read-write device, fixedly read write line is by the control operation of embedded program and server-specific program, read the RFID electronic tag by wireless radio frequency mode, the mobile phone electronic label, the information of bar-code label correspondence, and data are handled, this software comprises handhold read-write equipment, the fixedly unlatching of read-write equipment, close, communications protocol, the communication media management, gate control system, the member system management, the RFID electronic tag, bar-code label, the data read of mobile phone electronic label, write, data verification, the rights management function; Functions such as the printing communications protocol of independent development, Data Transport Protocol, data encryption algorithm, synchronized algorithm; Mobile workstation is that handhold read-write equipment and the barcode scanner by C F interface or SD interface combines, and possesses removable, portable equipment.
8. mobile PDA intelligent hotel information management according to claim 7 system is characterized in that: described server-specific software can be with the data integration of all RFID electronic tags, mobile phone electronic label, bar-code label and calculation process in addition.
9. mobile PDA intelligent hotel information management according to claim 6 system, it is characterized in that: described handhold read-write equipment connects by the hardware of palm PC PDA, by the software program design, realize its control, management, communication, data acquisition, processing, encryption and decryption functions; Described RFID electronic tag, mobile phone electronic label are applicable to all management areas in hotel, hotel; Described bar-code label can be the bar-code label of labeling in any merchandise classification, by the data acquisition of handhold read-write equipment, is transferred to server-specific software and handles, as the foundation of consumption data; Described RFID electronic tag, mobile phone electronic label are used to constitute the gate control system in hotel, hotel.
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