AU2007309269B2 - Automatic generator and updater of FAQS - Google Patents

Automatic generator and updater of FAQS Download PDF

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Publication number
AU2007309269B2
AU2007309269B2 AU2007309269A AU2007309269A AU2007309269B2 AU 2007309269 B2 AU2007309269 B2 AU 2007309269B2 AU 2007309269 A AU2007309269 A AU 2007309269A AU 2007309269 A AU2007309269 A AU 2007309269A AU 2007309269 B2 AU2007309269 B2 AU 2007309269B2
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AU
Australia
Prior art keywords
question
answer
answer pairs
user
faq
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Fee Related
Application number
AU2007309269A
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English (en)
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AU2007309269A1 (en
Inventor
Reena Agarwal
Edward Harris Harris
Nils Henry Pohlmann
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Microsoft Corp
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Microsoft Corp
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Publication date
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Publication of AU2007309269A1 publication Critical patent/AU2007309269A1/en
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Publication of AU2007309269B2 publication Critical patent/AU2007309269B2/en
Expired - Fee Related legal-status Critical Current
Anticipated expiration legal-status Critical

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Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F17/00—Digital computing or data processing equipment or methods, specially adapted for specific functions
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/30—Information retrieval; Database structures therefor; File system structures therefor of unstructured textual data
    • G06F16/33—Querying
    • G06F16/332—Query formulation
    • G06F16/3329—Natural language query formulation

Landscapes

  • Engineering & Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Data Mining & Analysis (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Human Resources & Organizations (AREA)
  • Strategic Management (AREA)
  • General Physics & Mathematics (AREA)
  • Mathematical Physics (AREA)
  • General Business, Economics & Management (AREA)
  • Economics (AREA)
  • Quality & Reliability (AREA)
  • Operations Research (AREA)
  • Marketing (AREA)
  • General Engineering & Computer Science (AREA)
  • Databases & Information Systems (AREA)
  • Tourism & Hospitality (AREA)
  • Computational Linguistics (AREA)
  • Human Computer Interaction (AREA)
  • Artificial Intelligence (AREA)
  • Software Systems (AREA)
  • Information Transfer Between Computers (AREA)
  • Information Retrieval, Db Structures And Fs Structures Therefor (AREA)
  • Medical Treatment And Welfare Office Work (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
AU2007309269A 2006-10-26 2007-10-15 Automatic generator and updater of FAQS Expired - Fee Related AU2007309269B2 (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US11/553,136 2006-10-26
US11/553,136 US20080104065A1 (en) 2006-10-26 2006-10-26 Automatic generator and updater of faqs
PCT/US2007/081391 WO2008051747A1 (en) 2006-10-26 2007-10-15 Automatic generator and updater of faqs

Publications (2)

Publication Number Publication Date
AU2007309269A1 AU2007309269A1 (en) 2008-05-02
AU2007309269B2 true AU2007309269B2 (en) 2011-11-03

Family

ID=39324923

Family Applications (1)

Application Number Title Priority Date Filing Date
AU2007309269A Expired - Fee Related AU2007309269B2 (en) 2006-10-26 2007-10-15 Automatic generator and updater of FAQS

Country Status (11)

Country Link
US (1) US20080104065A1 (https=)
EP (1) EP2076852A4 (https=)
JP (1) JP2010508582A (https=)
KR (1) KR20090073181A (https=)
CN (1) CN101529413A (https=)
AU (1) AU2007309269B2 (https=)
BR (1) BRPI0716233A2 (https=)
MX (1) MX2009003328A (https=)
RU (1) RU2009115715A (https=)
TW (1) TW200830206A (https=)
WO (1) WO2008051747A1 (https=)

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CN104657390B (zh) * 2013-11-22 2018-01-12 清华大学 一种问答平台实现方法和系统
US9495457B2 (en) 2013-12-26 2016-11-15 Iac Search & Media, Inc. Batch crawl and fast crawl clusters for question and answer search engine
US20150186527A1 (en) * 2013-12-26 2015-07-02 Iac Search & Media, Inc. Question type detection for indexing in an offline system of question and answer search engine
US9619513B2 (en) * 2014-07-29 2017-04-11 International Business Machines Corporation Changed answer notification in a question and answer system
KR20160014463A (ko) 2014-07-29 2016-02-11 삼성전자주식회사 서버, 서버의 정보 제공 방법, 디스플레이 장치, 디스플레이 장치의 제어 방법 및 정보 제공 시스템
US20160125437A1 (en) 2014-11-05 2016-05-05 International Business Machines Corporation Answer sequence discovery and generation
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US10152534B2 (en) * 2015-07-02 2018-12-11 International Business Machines Corporation Monitoring a corpus for changes to previously provided answers to questions
CN105159881B (zh) * 2015-08-28 2018-09-28 北京奇艺世纪科技有限公司 一种聚合页面中数据模块的方法及装置
US10769185B2 (en) 2015-10-16 2020-09-08 International Business Machines Corporation Answer change notifications based on changes to user profile information
US9589049B1 (en) * 2015-12-10 2017-03-07 International Business Machines Corporation Correcting natural language processing annotators in a question answering system
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CN108090060A (zh) * 2016-11-21 2018-05-29 中兴通讯股份有限公司 问答系统、问题答案的显示方法及终端
US10956824B2 (en) * 2016-12-08 2021-03-23 International Business Machines Corporation Performance of time intensive question processing in a cognitive system
CN109564572A (zh) * 2017-04-27 2019-04-02 微软技术许可有限责任公司 生成用于自动聊天的问题-答案对
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CN109947905B (zh) * 2017-08-15 2023-02-21 富士通株式会社 生成提问回答对的方法和设备
US11238075B1 (en) * 2017-11-21 2022-02-01 InSkill, Inc. Systems and methods for providing inquiry responses using linguistics and machine learning
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Also Published As

Publication number Publication date
WO2008051747A1 (en) 2008-05-02
US20080104065A1 (en) 2008-05-01
RU2009115715A (ru) 2010-10-27
EP2076852A1 (en) 2009-07-08
TW200830206A (en) 2008-07-16
KR20090073181A (ko) 2009-07-02
CN101529413A (zh) 2009-09-09
MX2009003328A (es) 2009-04-09
AU2007309269A1 (en) 2008-05-02
BRPI0716233A2 (pt) 2013-10-15
EP2076852A4 (en) 2012-12-19
JP2010508582A (ja) 2010-03-18

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Legal Events

Date Code Title Description
MK25 Application lapsed reg. 22.2i(2) - failure to pay acceptance fee