WO2024079868A1 - エレベーターの遠隔監視システム - Google Patents

エレベーターの遠隔監視システム Download PDF

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Publication number
WO2024079868A1
WO2024079868A1 PCT/JP2022/038321 JP2022038321W WO2024079868A1 WO 2024079868 A1 WO2024079868 A1 WO 2024079868A1 JP 2022038321 W JP2022038321 W JP 2022038321W WO 2024079868 A1 WO2024079868 A1 WO 2024079868A1
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Prior art keywords
information
elevator
remote monitoring
mobile terminal
monitoring device
Prior art date
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Ceased
Application number
PCT/JP2022/038321
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English (en)
French (fr)
Japanese (ja)
Inventor
明彦 渡邊
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Mitsubishi Electric Building Solutions Corp
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Mitsubishi Electric Building Solutions Corp
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Filing date
Publication date
Application filed by Mitsubishi Electric Building Solutions Corp filed Critical Mitsubishi Electric Building Solutions Corp
Priority to CN202280100924.1A priority Critical patent/CN120129647B/zh
Priority to JP2024551014A priority patent/JP7676676B2/ja
Priority to PCT/JP2022/038321 priority patent/WO2024079868A1/ja
Publication of WO2024079868A1 publication Critical patent/WO2024079868A1/ja
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

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    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B66—HOISTING; LIFTING; HAULING
    • B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B5/00—Applications of checking, fault-correcting, or safety devices in elevators

Definitions

  • the present invention relates to a remote monitoring system for elevators.
  • Patent Document 1 describes an emergency notification system for elevators that allows users to make an emergency call to an operator at the elevator service center when they become trapped in the elevator car, and that can send an emergency response message from a remote monitoring computer to a mobile device of the user that has an emergency notification application pre-installed.
  • Patent Document 2 describes a remote monitoring system in which a two-dimensional code containing access information to a remote monitoring device is attached inside the car, and when the two-dimensional code is read with a mobile terminal in an emergency, guidance information for checking the situation is sent from the monitoring device inside the remote monitoring device to the mobile terminal.
  • Patent Document 3 describes an emergency reporting device for an elevator that displays reporting information to be reported to the remote monitoring device on a display device inside the car only if reporting processing from the reporting device is not successful within a specified number of retries, with the aim of preventing vandalism during normal elevator operation.
  • the object of the present invention is to provide a remote monitoring system that enables remote rescue in the event of a person being trapped in an elevator device that is not equipped with a camera or communication equipment for camera images.
  • the elevator remote monitoring system of the present invention comprises an elevator device, a remote monitoring device that monitors the elevator device, and has a call registration function using a mobile terminal.
  • the elevator device comprises a monitoring device that transmits entrapment information to the remote monitoring device when it detects that a car is entrapped, and the remote monitoring device is configured to store the call registration information when it receives elevator call registration information, store the entrapment information when it receives entrapment information, and compare the call registration information with the entrapment information when it receives a connection request from the mobile terminal, and if it determines that the mobile terminal is in a location where the entrapment has occurred, communicate using the camera function of the mobile terminal.
  • the call registration information includes elevator information where the call registration was performed and information on the call registration date and time
  • the locked-in information includes elevator information where the lock-in occurred and information on the lock-in occurrence date and time
  • the remote monitoring device is preferably configured to determine that the mobile terminal is in the location where the lock-in occurred when the elevator information where the call registration was performed and the elevator information where the lock-in occurred match and the call registration date and time and the lock-in occurrence date and time are within a specified time period.
  • the call registration information further includes information about the mobile terminal, and the remote monitoring device is preferably configured to establish a communication connection with the mobile terminal recorded in the call registration information in which the elevator information in which the lock-in occurred matches the elevator information in which the call was registered, when the remote monitoring device does not receive a connection request from the mobile terminal until a predetermined time has elapsed since receiving the lock-in information and the lock-in continues.
  • a two-dimensional code recording connection information for connecting to a remote monitoring device is installed inside the car, and when a communication connection request is made from an unregistered mobile device using information from the two-dimensional code, the remote monitoring device compares the elevator information in which the two-dimensional code is installed with the trapped-in information, and when the unregistered mobile device is in the location where the trapped-in occurred and the trapped-in state continues, the remote monitoring device may be configured to connect to the unregistered mobile device using its camera function.
  • the present invention makes it possible to build a remote monitoring system that allows remote rescue in the event of a person being trapped in an elevator device that is not equipped with a camera or communication equipment for camera images.
  • FIG. 1 is a configuration diagram of an elevator remote monitoring system according to an embodiment.
  • FIG. 1 is a block diagram of a monitoring device according to an embodiment.
  • FIG. 2 is a block diagram of a remote monitoring device according to the embodiment.
  • FIG. 2 is a block diagram of a mobile terminal according to an embodiment.
  • 4 is an example of a configuration of call registration information. 1 is an example of a configuration of confinement information.
  • FIG. 4 is a state transition diagram of a remote rescue according to an embodiment.
  • FIG. 11 is a state transition diagram of a modified example of the remote rescue embodiment.
  • FIG. 11 is a state transition diagram of another modified example of the remote rescue embodiment.
  • elevator systems are often not equipped with cameras or communication equipment for camera images, as described above.
  • the condition of the elevator car and users when a person is trapped cannot be determined, making it impossible to confirm safety, which poses problems when attempting remote rescue operations.
  • the call registration function allows an elevator user, carrying a mobile device with a dedicated application (hereafter referred to as the call registration application) installed, to communicate with a beacon installed at the elevator hall when approaching the elevator hall, summoning the elevator car to the desired floor, setting the pre-registered destination floor, and automatically driving to the destination floor.
  • detection of the mobile device is not limited to beacons, and it may also be configured to use GPS (Global Positioning System).
  • the elevator remote monitoring system of the present invention focuses on the widespread use of mobile devices and utilizes the call registration function of mobile devices carried by elevator users to provide a remote monitoring system that enables remote rescue in the event that a person becomes trapped in an elevator.
  • First Embodiment 1 is a configuration diagram of an elevator remote monitoring system 1 according to a first embodiment.
  • the elevator remote monitoring system 1 according to the present embodiment has a call registration function.
  • the remote monitoring system 1 comprises an elevator unit 10 and a remote monitoring device 20.
  • the elevator unit 10 comprises a car 11 that rises and falls in a hoistway, and landings 12 installed on each floor.
  • the elevator unit 10 further comprises a control device 13 at the top of the hoistway that controls the rise and fall of the car 11, and a monitoring device 14 that monitors for malfunctions in the car 11 and transmits entrapment information when it detects entrapment.
  • the remote monitoring device 20 is installed in a remote monitoring center.
  • the remote monitoring device 20 is composed of a computer or the like that is capable of communicating with the monitoring device 14 of the elevator unit 10.
  • the remote monitoring system 1 may comprise multiple elevator units 10.
  • the control device 13 is connected to the monitoring device 14, the in-car operation panel 15A, the hall operation panel 15B, etc. via signal lines, and transmits and receives signals to operate the car 11.
  • the control device 13 controls the car 11 in response to instructions from the buttons on the in-car operation panel 15A and the hall operation panel 15B.
  • the control device 13 also controls the car 11 in response to calls for the car 11 and destination floor instructions from the monitoring device 14 using a call registration function.
  • the monitoring device 14 is configured to communicate with the remote monitoring device 20.
  • the monitoring device 14 receives the contents of the call registration from the remote monitoring device 20 and transmits instructions to the control device 13. Furthermore, the monitoring device 14 has a function of detecting entrapment in the elevator device 10. Entrapment is achieved, for example, by detecting an abnormality in the stopping position of the car 11 or an abnormality in the doors of the hall 12 or the doors of the car 11. When the monitoring device 14 detects the occurrence of entrapment, it transmits entrapment occurrence information to the remote monitoring device 20.
  • the hall operating panel 15B is equipped with an elevator call button and a display for the current position of the car 11.
  • the hall operating panel 15B lights up the corresponding button in response to a call made by the call registration function and an instruction for the destination floor.
  • the hall operating panel 15B is equipped with a beacon 16 for the call registration function.
  • the mobile terminal 30 When a user carrying the mobile terminal 30 approaches the hall 12, the mobile terminal 30 detects the beacon 16.
  • the mobile terminal 30 communicates with the remote monitoring device 20 and transmits information such as the use floor and destination floor linked to the beacon 16 registered in the call registration application (hereinafter referred to as call registration information).
  • the remote monitoring device 20 transmits the call registration information to the monitoring device 14.
  • the call registration application has a button (contact button) for communicating a rescue request (hereinafter referred to as a connection request) to the remote monitoring device 20 in the event of an emergency such as being trapped inside.
  • the call registration application is pre-installed on the mobile terminal 30 in this embodiment.
  • the remote monitoring device 20 stores the call registration information received from the mobile terminal 30.
  • the remote monitoring device 20, the monitoring device 14, and the control device 13 work together to move the car 11 to the service floor and destination floor based on the call registration information.
  • the remote monitoring device 20 When the remote monitoring device 20 receives the lock-in information from the monitoring device 14, it stores the lock-in information. When the remote monitoring device 20 receives a connection request from the mobile terminal 30, it compares the call registration information with the lock-in information, and if it determines that the mobile terminal 30 is in the location where the lock-in occurred, it is configured to communicate using the camera function of the mobile terminal 30.
  • the call registration information includes elevator information for which the call registration was made, information on the date and time of the call registration, and information on the mobile device that made the call registration.
  • the elevator information for which the call registration was made includes the name (number, etc.) of the building in which the elevator is installed and the car.
  • the information on the mobile device for which the call registration was made includes, for example, information such as a telephone number for connecting to the mobile device.
  • the trapped-in information includes information about the elevator in which the trapped-in occurred and the date on which the trapped-in occurred.
  • the elevator information about the elevator in which the trapped-in occurred includes the name of the building in which the elevator is installed and the name of the elevator (number, etc.).
  • the remote monitoring device 20 When the remote monitoring device 20 receives a connection request from the mobile terminal 30, it compares the call registration information with the lock-in information, and if the elevator information in which the call was registered matches the elevator information in which the lock-in occurred, and the call registration date and time and the lock-in date and time are within a specified time period, it determines that the mobile terminal 30 is located at the location where the lock-in occurred.
  • the remote monitoring device 20 may establish a communication connection to the mobile terminal 30 that performed the call registration recorded in the call registration information in which the elevator information in which the lock-in occurred matches the elevator information in which the call registration was performed.
  • a two-dimensional code 17 containing connection information for connecting to the remote monitoring device 20 may be displayed inside the car.
  • the two-dimensional code 17 is displayed below the in-car operation panel 15A.
  • the mobile terminal 30 and the remote monitoring device 20 can communicate.
  • the two-dimensional code 17 is merely an example, and it is sufficient if it shows information for communicating with the remote monitoring device 20, and it may simply display a telephone number.
  • ⁇ Surveillance Device> 2 shows a block diagram of the monitoring device 14 provided in the elevator system 10 of this embodiment.
  • the monitoring device 14 is mainly composed of a computer.
  • the functions of the monitoring device 14 are realized by the computer executing a program.
  • the monitoring device 14 mainly comprises a CPU 141 that operates according to the program, a RAM 142 that is used as a primary storage device when executing the program, a ROM 143 in which the program and the like are stored, a communication unit 144 that transmits and receives signals to and from the control device 13 and the like, and a wireless communication unit 145 that transmits and receives signals to and from the remote monitoring device 20, as hardware components.
  • the devices of the monitoring device 14 transmit and receive data to and from each other via a bus interface 146.
  • FIG. 3 shows a block diagram of the remote monitoring device 20 of this embodiment.
  • the remote monitoring device 20 is also mainly composed of a computer, and the functions of the remote monitoring device 20 are realized by the computer executing a program.
  • the remote monitoring device 20 mainly includes a CPU 201 that operates according to a program, a RAM 202 that is used as a primary storage device when executing the program of the remote monitoring device, a ROM 203 in which the program and the like are stored, a storage device 204 for storing call registration information, locked-in information, and the like, and a wireless communication unit 205 that transmits and receives signals with the monitoring device 14 of the elevator device 10 as hardware components.
  • the wireless communication unit 205 is also configured to be able to communicate with the mobile terminal 30 carried by the elevator user.
  • Each device of the remote monitoring device 20 transmits and receives data to and from each other via a bus interface 208.
  • the remote monitoring device 20 may include an input unit 206 and a display unit 207 for direct operation by an operator.
  • ⁇ Mobile devices> 4 shows a block diagram of the mobile terminal 30 in the remote monitoring system 1 of this embodiment.
  • the mobile terminal 30 is also mainly composed of a computer.
  • the mobile terminal 30 includes a CPU 301 that operates according to a program, a RAM 302 that is used as a primary storage device when executing the program of the mobile terminal 30, a ROM 303 that stores the basic program of the mobile terminal 30, a storage device 304 that stores various application programs and data of the mobile terminal 30, a camera unit 305 for capturing images or videos, an operation unit 306 for issuing various instructions to the mobile terminal 30, a display unit 307 for displaying the operation results, and a wireless communication unit 308 for transmitting and receiving data to and from an external wireless communication device.
  • Each device of the mobile terminal 30 transmits and receives data to and from each other via a bus interface 309.
  • the call registration application of this embodiment operates in conjunction with the basic control program of the mobile terminal 30.
  • the call registration application is stored in the storage device 304, and is loaded onto the RAM 302 and executed.
  • the camera unit 305 is used when communicating using the camera function of the mobile terminal 30.
  • the wireless communication unit 308 is configured to be able to communicate with the remote monitoring device 20. When a call is registered by the mobile terminal 30, the wireless communication unit 308 transmits call registration information to the remote monitoring device 20. The wireless communication unit 308 is also used to make a connection request to the remote monitoring device 20 when a person is locked in.
  • ⁇ Call registration information> An example of the configuration of the call registration information is shown in Figure 5.
  • the call registration information includes elevator information on which the call registration was performed, information on the date and time when the call registration was performed, and information on the mobile terminal that performed the call registration.
  • the elevator information in the call registration information includes, for example, the name (number, etc.) of the building in which the elevator is installed and the car.
  • the mobile terminal information in the call registration information includes, for example, the phone number of the mobile terminal.
  • the mobile terminal information stored in the call registration information is used for communication with a user in the car who has become trapped.
  • the confinement information includes elevator information in which the confinement occurred and information on the date and time of the confinement.
  • the elevator information in the confinement information includes the name (number, etc.) of the building in which the elevator in which the confinement occurred is installed and the car.
  • the call registration information and the locked-in information are used by the remote monitoring device 20 to determine whether or not a user is in the car 11 where the lock-in occurred. Specifically, the remote monitoring device 20 compares the elevator information where the lock-in occurred with the elevator information where the call registration was performed. If both are the same elevator, the remote monitoring device 20 calculates the difference in time from the date and time of the call registration to the date and time of the lock-in. If the calculated value is within a predetermined time, it is determined that the mobile terminal 30 stored in the call registration information is in the car 11 where the lock-in occurred, and that the user carrying the mobile terminal 30 is in the car 11 where the lock-in occurred.
  • the predetermined time is determined according to the average time required from the elevator's used floor to the destination floor.
  • the lock-in occurs within a few minutes to ten minutes from the date and time of the call registration, it can be considered that the lock-in occurred when the car 11 according to the call registration is being operated. Therefore, in this case, it can be determined that the mobile terminal 30 stored in the call registration information is in the car 11 where the lock-in occurred, and that the user carrying the mobile terminal 30 is in the car 11 where the lock-in occurred.
  • the predetermined time is an example, and may be changed for each location where the elevator is installed. Furthermore, even for the same elevator, the predetermined time may be changed according to the usage situation.
  • the mobile terminal 30 sends call registration information to the remote monitoring device 20 (T2).
  • the remote monitoring device 20 stores the call registration information in the storage device 204 (T3).
  • the remote monitoring device 20 instructs the corresponding elevator monitoring device 14 to operate the elevator based on the contents of the call registration information (T4).
  • the monitoring device 14 detects the entrapment fault (T6) and, if the entrapment fault allows remote rescue, transmits information about the occurrence of entrapment (hereinafter referred to as a entrapment report) to the remote monitoring device 20 (T7).
  • An entrapment fault allowing remote rescue refers to a state in which the elevator has stopped due to a discrepancy in the internal status between devices such as the control device 13.
  • the remote monitoring device 20 can reset the power supply to the control device 13 and the power system via the monitoring device 14, causing the internal status between the devices to match and allowing the entrapment to be resolved. If remote rescue is possible, the reason that the entrapment is not immediately resolved by remote operation is to ensure the safety of the users in the car 11.
  • the remote monitoring device 20 that receives the entrapment report stores elevator information (such as information about the building and car) in which the entrapment occurred, and the date and time when the entrapment occurred, as entrapment information (T8).
  • elevator information such as information about the building and car
  • T8 entrapment information
  • the user in the cage 11 where the lock-in occurred operates the contact button of the call registration application installed on the mobile terminal 30 (T9), and a connection request is made to the remote monitoring device 20 (T10).
  • the remote monitoring device 20 that receives the connection request compares the call registration information with the lock-in information (T11). If the comparison is successful, the remote monitoring device 20 establishes a communication connection using the camera function with the mobile terminal 30 that made the connection request (T12).
  • the second elevator information in the call registration information in FIG. 5 and the second elevator information in the trapped-in information in FIG. 6 are the same for A Building No. 1.
  • the remote monitoring device 20 receives elevator information that indicates trapped-in information for A Building No. 1, it compares the contents of the call registration information whose elevator information is A Building No. 1 from the call registration information.
  • the second call registration date and time "YYYY Year MM Month H2:M2:S2 Second" in the call registration information in FIG.
  • the operator of the remote monitoring device 20 communicates with the user in the cage 11 using the camera function of the mobile terminal 30 (T13), confirms the situation inside the cage 11, and after confirming safety, performs a remote rescue (T14, T15).
  • Remote rescue mainly involves resetting the power supply to the control device 13 and the power system.
  • the camera of the mobile terminal 30 may be used to confirm that the user has moved away from the cage 11 door, and an operation may be performed to slightly loosen the cage 11 door.
  • the remote monitoring device 20 After the remote monitoring device 20 confirms that the confinement has been resolved (T16), it cuts off communication with the mobile terminal 30 (T17). The remote monitoring device 20 then deletes the confinement information from the storage device 204 (T18).
  • the elevator remote monitoring system 1 of this embodiment is configured to receive a connection request from the mobile terminal 30 via a call registration application, compare the call registration information with the locked-in information, and if it determines that the mobile terminal 30 is in a location where a lock-in has occurred, use the camera function of the mobile terminal 30 to communicate. Therefore, by utilizing the camera function of the mobile terminal 30 of a user who has registered a call, it is possible to build a remote monitoring system 1 that is capable of remote rescue in the event of a lock-in, even for elevator devices 10 that are not equipped with a camera or communication equipment for camera images.
  • Second Embodiment The second embodiment will be described with reference to the state transition diagram of Fig. 8. This embodiment differs from the first embodiment in that no connection request is made by a user in a cage 11 in which a lock-in has occurred.
  • the state transition from the operation (T1) in which the elevator user first registers a call using the mobile terminal 30 to the operation (T8) in which the remote monitoring device 20 stores the confinement information is the same as in the first embodiment.
  • connection request (T9, T10) from the user in the car 11 in the first embodiment is not made.
  • the remote monitoring device 20 receives a lock-in notification (T7) and registers the lock-in information (T8), counting the passage of a predetermined time. If there is no connection request until the predetermined time has elapsed since the lock-in notification and the lock-in continues (T100), the remote monitoring device 20 establishes a communication connection with the mobile terminal 30 stored in the call registration information whose elevator information in the lock-in information where the lock-in occurred matches the elevator information in the call registration (T12).
  • the state transitions (T13 to T18) after the communication connection is established between the remote monitoring device 20 and the mobile terminal 30 are the same as in the first embodiment, so a description thereof will be omitted.
  • a connection request is not made by the user in the cage 11 until a predetermined time has elapsed since the occurrence of the entrapment, it is possible that the user is confused by the entrapment and is unable to make a connection request.
  • the remote monitoring device 20 by establishing a communication connection from the remote monitoring device 20 to the mobile terminal 30, the presence of the user in the cage 11 can be confirmed and the entrapment can be safely resolved.
  • the reason for waiting until the predetermined time has elapsed is that the entrapment may be resolved by a power reset or the like performed by the manager of the building where the entrapment occurred.
  • the elevator remote monitoring system 1 of this embodiment is configured to not receive a connection request from the mobile terminal 30 via the call registration application until a predetermined time has elapsed, and when the lock-in continues, to establish a communication connection with the mobile terminal 30 stored in the call registration information where the elevator information in the lock-in information matches the elevator information in the call registration information. Therefore, even in a situation where the user is confused and unable to make a connection request, the remote monitoring device 20 can actively establish a communication connection with the user in the car 11 where the lock-in has occurred, confirm the status of the lock-in, and enable remote rescue.
  • the third embodiment will be described with reference to the state transition diagram in Fig. 9.
  • This embodiment differs from the first and second embodiments in that elevator users do not register calls. Therefore, the remote monitoring device 20 does not have call registration information that has elevator information that matches the elevator information in the trapped-in information, and therefore cannot determine whether or not a user is in the car 11 where the trapped-in has occurred.
  • the monitoring device 14 detects a locked-in failure (T6), and if the locked-in failure is capable of remote rescue, transmits a locked-in notification to the remote monitoring device 20 (T7), and the remote monitoring device 20 stores the locked-in information (T8).
  • T6 a locked-in failure
  • T7 a locked-in notification to the remote monitoring device 20
  • T8 the locked-in information
  • a user in the cage 11 in which the entrapment occurred can read the two-dimensional code 17 placed in the cage 11 using a call registration application installed on a mobile terminal 30, and can make a connection request to the remote monitoring device 20 using the connection information stored in the two-dimensional code 17 (T200, T201).
  • the two-dimensional code 17 in this embodiment stores connection information for making a connection request from the call registration application to the remote monitoring device 20.
  • the connection request is preferably configured to include elevator information in which the two-dimensional code 17 is installed, i.e., information on the building in which the car 11 is installed and the car 11.
  • elevator information in which the two-dimensional code 17 is installed, i.e., information on the building in which the car 11 is installed and the car 11.
  • the remote monitoring device 20 receives a connection request (T201) using the two-dimensional code 17 and obtains elevator information in which the two-dimensional code 17 is installed.
  • the remote monitoring device 20 checks whether or not a person is trapped by comparing the elevator information obtained by the connection request using the two-dimensional code 17 with the elevator information in the trapped-in information (T202).
  • the reason for checking whether or not a person is trapped is that a connection request may be made by mistake by reading the two-dimensional code 17 of a car 11 that is not trapped.
  • the remote monitoring device 20 establishes a communication connection with the mobile terminal 30 that requested the connection (T12).
  • the subsequent state transitions (T13 to T18) are the same as those in the first and second embodiments, so a description thereof will be omitted.
  • the elevator remote monitoring system 1 of this embodiment is configured so that a connection request can be made from a call registration application of a mobile terminal 30 that has not registered a call, using the two-dimensional code 17 displayed inside the car 11. Therefore, elevator information about the elevator in which the car 11 is installed can be obtained by a connection request using the two-dimensional code 17, and by comparing this with the trapped-in information, it can be determined whether or not the mobile terminal 30 is in a location where a trapped-in has occurred.

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  • Indicating And Signalling Devices For Elevators (AREA)
  • Maintenance And Inspection Apparatuses For Elevators (AREA)
PCT/JP2022/038321 2022-10-14 2022-10-14 エレベーターの遠隔監視システム Ceased WO2024079868A1 (ja)

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Application Number Priority Date Filing Date Title
CN202280100924.1A CN120129647B (zh) 2022-10-14 2022-10-14 电梯的远程监视系统
JP2024551014A JP7676676B2 (ja) 2022-10-14 2022-10-14 エレベーターの遠隔監視システム
PCT/JP2022/038321 WO2024079868A1 (ja) 2022-10-14 2022-10-14 エレベーターの遠隔監視システム

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JP2022072615A (ja) * 2020-10-30 2022-05-17 株式会社日立ビルシステム エレベーター呼び登録方法及びエレベーターシステム

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