WO2024010116A1 - Procédé pour commander un dispositif électronique fournissant des informations, et dispositif électronique le prenant en charge - Google Patents

Procédé pour commander un dispositif électronique fournissant des informations, et dispositif électronique le prenant en charge Download PDF

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Publication number
WO2024010116A1
WO2024010116A1 PCT/KR2022/009848 KR2022009848W WO2024010116A1 WO 2024010116 A1 WO2024010116 A1 WO 2024010116A1 KR 2022009848 W KR2022009848 W KR 2022009848W WO 2024010116 A1 WO2024010116 A1 WO 2024010116A1
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WO
WIPO (PCT)
Prior art keywords
information
user
delivery
membership
order
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PCT/KR2022/009848
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English (en)
Korean (ko)
Inventor
배지현
황주안
이은솔
Original Assignee
쿠팡 주식회사
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Application filed by 쿠팡 주식회사 filed Critical 쿠팡 주식회사
Publication of WO2024010116A1 publication Critical patent/WO2024010116A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0207—Discounts or incentives, e.g. coupons or rebates
    • G06Q30/0236—Incentive or reward received by requiring registration or ID from user
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083—Shipping
    • G06Q10/0833—Tracking
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0207—Discounts or incentives, e.g. coupons or rebates
    • G06Q30/0222—During e-commerce, i.e. online transactions
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0207—Discounts or incentives, e.g. coupons or rebates
    • G06Q30/0226—Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems

Definitions

  • the present invention relates to a method and device for providing information, and more specifically, to a method and electronic device for providing information related to benefits applied when a user signs up for membership.
  • an electronic device can provide information related to benefits applied when a user signs up for membership.
  • Various embodiments may provide a method of operating an electronic device to provide information and an electronic device that supports the same.
  • a method for providing information by an electronic device comprising: obtaining a user's first order on a service related to the electronic device; When the first order is obtained, confirming whether the user has signed up for membership for the service; When the user has signed up for the membership, confirming information about one or more benefits applicable to the first order based on information about the membership; and providing information about the one or more benefits based on the payment of the first order being processed.
  • the information about the one or more benefits may include first benefit information about a delivery benefit applied for delivery of the first item included in the first order based on the membership.
  • the information providing method includes obtaining first information confirming that delivery of the first item to the user is completed; And in response to the first information, it may further include providing delivery completion information to the user including second information indicating that the delivery benefit is applied.
  • the method for providing information includes obtaining a first input of the user corresponding to the second information; And in response to the first input, it may further include providing information about the delivery time saved on average to subscribers of the membership as the delivery benefit is applied.
  • the delivery savings time is a first average delivery time confirmed for a plurality of users who have signed up for the membership and a second average delivery time confirmed for other users who have not signed up for the membership. It can be obtained based on
  • the plurality of users and the other users include users who have set address information included in area information that distinguishes first address information set by the user for delivery of the first item. can do.
  • the information providing method includes: identifying one or more distribution centers corresponding to the local information; Obtaining, from the one or more distribution centers, information about delivery times taken to process a plurality of orders obtained from the plurality of users and the other users on the service; And based on the information about the delivery time, it may further include obtaining the first average delivery time and the second average delivery time.
  • the plurality of users and the other users may include users who ordered an item included in an item category corresponding to the first item.
  • the second information when the first item is set to be delivered to the user together with the second item included in the user's second order, the second information may be omitted from the delivery completion information.
  • the delivery completion information includes information about the first item, information about when the first item is delivered to the first address information of the user, and information about when the first item is delivered to the first address information.
  • Image information confirming delivery may be included.
  • the information about the one or more benefits may include second benefit information about a return benefit applied for return of the first item included in the first order based on the membership.
  • the information about the one or more benefits may include third benefit information for a price discount for the first item included in the first order based on the membership.
  • the information providing method may further include providing information about the user's payment history to which the third benefit information is applied to the first order.
  • the information providing method includes: confirming at least one benefit related to price among the one or more benefits; setting the third benefit information including information about the at least one benefit; And it may further include setting the third benefit information to be displayed in the information about the payment details.
  • information about each benefit included in the information about one or more benefits may be set as information in the form of a chip.
  • An electronic device that provides information according to various embodiments includes: a processor; and one or more memories storing one or more instructions, wherein the one or more instructions, when executed, cause the processor to: obtain a user's first order on a service associated with the electronic device. ; When the first order is obtained, confirming whether the user has signed up for membership for the service; When the user has signed up for the membership, confirming information about one or more benefits applicable to the first order based on information about the membership; and providing information about the one or more benefits based on the payment of the first order being processed.
  • the present invention presents a method for an electronic device to provide information related to benefits applied when a user signs up for a membership, thereby providing a technical solution in terms of facilitating the user's use of the service and improving the user experience of signing up for membership. It has an effect.
  • FIG. 1 is a diagram illustrating an information provision system in which a method of operating an electronic device for providing information according to various embodiments can be implemented.
  • FIG. 2 is a diagram illustrating the configuration of a server device and a user device according to various embodiments.
  • FIG. 3 is a diagram illustrating a method of operating the server device 100 for providing information according to various embodiments.
  • FIG. 4 is a diagram illustrating an operation method by which the server device 100 obtains delivery time saved on average according to membership subscription, according to various embodiments.
  • Figures 5 and 6 are diagrams illustrating examples in which the user device 200 according to various embodiments outputs various pages on a service including information on benefits applied according to membership registration.
  • Figures 7 and 8 are diagrams illustrating examples of the user device 200 according to various embodiments outputting delivery notification information including information about delivery benefits applied according to membership registration.
  • each component or feature may be considered optional unless explicitly stated otherwise.
  • Each component or feature may be implemented in a form that is not combined with other components or features.
  • various embodiments may be configured by combining some components and features. The order of operations described in various embodiments may change. Some features or features of one embodiment may be included in other embodiments or may be replaced with corresponding features or features of other embodiments.
  • FIG. 1 is a diagram illustrating an information provision system in which a method of operating an electronic device for providing information according to various embodiments can be implemented.
  • information providing systems may be implemented in various types of electronic devices.
  • the information provision system may be implemented in the server device 100 and the user device 200.
  • the server device 100 and the user device 200 may perform operations according to various embodiments of the present disclosure based on the information provision system implemented in each device.
  • the information provision system according to various embodiments is not limited to what is shown in FIG. 1, and may be implemented in a wider variety of electronic devices and servers.
  • the server device 100 may be a device that performs wireless and wired communication with a plurality of user devices 200 and includes storage with a large storage capacity.
  • the server device 100 may be a cloud device that works with a plurality of user devices 200.
  • the user device 200 may be a device that can be used by an individual user, such as a desktop PC, tablet PC, or mobile terminal.
  • other electronic devices that perform similar functions may be used as the user device 200.
  • An information provision system may include various modules for operation. Modules included in the information provision system are implemented so that the physical device (e.g., server device 100 and user device 200) on which the information provision system is implemented (or included in the physical device) can perform specified operations. It may be computer code or one or more instructions.
  • the physical device in which the information provision system is implemented stores a plurality of modules in the memory in the form of computer code, and when the plurality of modules stored in the memory are executed, the plurality of modules are designated by the physical device corresponding to the plurality of modules. Actions can be performed.
  • FIG. 2 is a diagram illustrating the configuration of a server device and a user device according to various embodiments.
  • the server device 100 and the user device 200 may include an input/output unit 210, a communication unit 220, a storage 230, and a processor 240.
  • the input/output unit 210 may be various interfaces or connection ports that receive user input or output information to the user.
  • the input/output unit 210 may include an input module and an output module, and the input module receives user input from the user.
  • User input can take various forms, including key input, touch input, and voice input. Examples of input modules that can receive such user input include traditional keypads, keyboards, and mice, as well as touch sensors that detect the user's touch, microphones that receive voice signals, cameras that recognize gestures through image recognition, etc.
  • a proximity sensor including at least one of an illumination sensor or an infrared sensor that detects user approach, a motion sensor that recognizes user movement through an acceleration sensor or gyro sensor, and various other types of sensors that detect or receive user input.
  • the input module may include at least one of the devices listed above.
  • the touch sensor may be implemented as a piezoelectric or capacitive touch sensor that detects touch through a touch panel or touch film attached to the display panel, or an optical touch sensor that detects touch by an optical method.
  • the input module may be implemented in the form of an input interface (USB port, PS/2 port, etc.) that connects an external input device that receives user input instead of a device that detects user input itself.
  • the output module can output various information.
  • the output module may include at least one of a display that outputs an image, a speaker that outputs sound, a haptic device that generates vibration, and various other types of output means.
  • the output module may be implemented in the form of a port-type output interface that connects the individual output means described above.
  • a display-type output module can display text, still images, and moving images.
  • Displays include liquid crystal display (LCD), light emitting diode (LED) display, organic light emitting diode (OLED) display, flat panel display (FPD), and transparent display.
  • LCD liquid crystal display
  • LED light emitting diode
  • OLED organic light emitting diode
  • FPD flat panel display
  • transparent display Among various types of devices that can perform image output functions such as display, curved display, flexible display, 3D display, holographic display, projector, and other It can contain at least one.
  • This display may be in the form of a touch display integrated with the touch sensor of the input module.
  • the communication unit 220 can communicate with other devices. Accordingly, the server device 100 and the user device 200 can transmit and receive information with other devices through the communication unit. For example, the server device 100 and the user device 200 may communicate with each other or with other devices using a communication unit.
  • the communication department includes a wired communication module that connects to the Internet, etc. through a LAN (Local Area Network), a mobile communication module that transmits and receives data by connecting to a mobile communication network through a mobile communication base station, and a WLAN (Wireless Local Area Network) such as Wi-Fi.
  • a short-distance communication module using an Area Network-type communication method or a WPAN (Wireless Personal Area Network)-type communication method such as Bluetooth or Zigbee, and a GNSS (Global Navigation Satellite System) such as a GPS (Global Positioning System) ) may include a satellite communication module using a satellite communication module or a combination thereof.
  • Storage 230 can store various types of information. Storage 230 may store data temporarily or semi-permanently.
  • the storage 230 of the server device 100 contains an operating program (OS: Operating System) for running the server device 100, a program for generating data or Braille for hosting a website, or an application (e.g. For example, data related to a web application) may be stored.
  • OS Operating System
  • the storage may store modules in the form of computer code as described above.
  • Examples of storage 230 include hard disk drive (HDD), solid state drive (SSD), flash memory, read-only memory (ROM), random access memory (RAM), etc. This can be. This storage can be provided as a built-in or detachable type.
  • HDD hard disk drive
  • SSD solid state drive
  • flash memory read-only memory
  • RAM random access memory
  • the processor 240 controls the overall operation of the server device 100 and the user device 200. To this end, the processor 240 can perform calculations and processing of various information and control the operation of components of the server device 100. For example, the processor 240 may execute a program or application to provide information.
  • the processor 240 may be implemented as a computer or similar device using hardware, software, or a combination thereof. In hardware, the processor 240 may be implemented in the form of an electronic circuit that processes electrical signals to perform a control function, and in software, it may be implemented in the form of a program that drives the hardware processor 240. Meanwhile, unless otherwise specified in the following description, the operations of the server device 100 and the user device 200 may be interpreted as being performed under the control of the processor 240. That is, when modules implemented in the above-described information provision system are executed, the modules may be interpreted as the processor 240 controlling the server device 100 and the user device 200 to perform the following operations.
  • various embodiments may be implemented through various means.
  • various embodiments may be implemented by hardware, firmware, software, or a combination thereof.
  • methods include one or more application specific integrated circuits (ASICs), digital signal processors (DSPs), digital signal processing devices (DSPDs), programmable logic devices (PLDs), and FPGAs. It can be implemented by (field programmable gate arrays), processor, controller, microcontroller, microprocessor, etc.
  • ASICs application specific integrated circuits
  • DSPs digital signal processors
  • DSPDs digital signal processing devices
  • PLDs programmable logic devices
  • FPGAs field programmable gate arrays
  • processor controller, microcontroller, microprocessor, etc.
  • firmware or software methods according to various embodiments may be implemented in the form of modules, procedures, or functions that perform the functions or operations described below.
  • software code can be stored in memory and run by a processor.
  • the memory may be located inside or outside the processor, and may exchange data with the processor through various known means.
  • a user device that receives information about information from the server device 100 ( 200) can output the received information.
  • FIG. 3 is a diagram illustrating a method of operating the server device 100 for providing information according to various embodiments.
  • the server device 100 provides information about benefits related to membership, and in order to perform an operation to provide information about benefits related to membership, obtains the user's first order on the service (301) ), if the first order is obtained, whether the user has signed up for membership for the service (303), and if the user has signed up for membership, one or more items applied for the first order based on information about the membership Information about benefits may be confirmed (305), and information about one or more benefits may be provided based on the payment of the first order being processed (307).
  • the operation of the server device 100 providing information about benefits related to membership may be performed for a service provided by the server device 100 or a service related to the server device 100, and the service may be performed It may correspond to a service that allows multiple users using the service to order and purchase multiple items sold through the service.
  • the plurality of items sold in the service are not limited to the type or type of the item and may include various types or types of items registered by the seller to sell the item.
  • the server device 100 may obtain the user's first order on the service.
  • the user's first order that the server device 100 obtains on the service through operation 301 may correspond to the user's order to purchase one or more items.
  • the server device 100 may obtain the first order by receiving information about the first order from the user device 200. there is.
  • the server device 100 may check whether the user has subscribed to membership for the service.
  • membership for a service can be understood as a member that a user who uses the service can join.
  • the server device 100 divides service membership or membership levels into several levels and sets benefits to be provided differentially for each level, the user's membership confirmed by the server device 100 in operation 303
  • whether or not the user has signed up for a membership may also be considered.
  • information about one or more benefits confirmed by the server device 100 in operation 305 may be provided based on whether the user has signed up for a membership of a certain level or higher.
  • operation 303 in which the server device 100 checks whether the user has signed up for membership in the service may correspond to an operation performed based on checking the user's information set on the service.
  • the server device 100 may check information about one or more benefits applied for the first order based on information about the membership.
  • the information about one or more benefits that the server device 100 confirms according to operation 305 may be used to determine delivery of the item included in the first order based on the information about the user's membership. It may include first benefit information about delivery benefits applied to the user. Such first benefit information includes a shipping benefit that allows items included in the first order to be delivered within the same day, a shipping benefit that allows items included in the first order to be delivered within the early morning of the day after ordering, and/or the first order. Various shipping benefits may be included, such as shipping benefits where items included in can be shipped free of charge.
  • the first benefit information about the delivery benefit included in the information about one or more benefits confirmed by the server device 100 according to operation 305 is delivered to the user when the server device 100 completes delivery of the item. It can be set to be included and provided together when providing guidance information related to. That is, if the server device 100 obtains information confirming that the delivery of the item included in the first order to the user has been completed, the server device 100 provides first delivery benefit information in response to the information obtained in this way. Delivery completion information containing information indicating that each delivery benefit included in applies for delivery may be provided to the user.
  • the server device 100 uses the delivery benefit provided by the user by signing up for membership. It can also provide information about how much delivery time the user can save on average. That is, when the server device 100 provides the user with delivery completion information including information indicating that each delivery benefit included in the first delivery benefit information is applied for delivery, the user receives information indicating that each delivery benefit is applied.
  • the server device 100 provides membership through the delivery benefit provided by the user signing up for membership. It can provide information about the delivery time savings that can be saved on average compared to other users who have not signed up.
  • the delivery saving time that a user can save on average compared to other users who have not signed up for membership through the delivery benefits provided by signing up for membership is the first time confirmed for a plurality of users who have signed up for membership. It may be obtained based on the average delivery time and a second average delivery time confirmed for other users who have not signed up for membership. Specifically, the delivery saving time may be obtained as a time obtained by subtracting the first average delivery time from the second average delivery time.
  • the plurality of users who have signed up for membership on the service and the other users who have not signed up for membership may correspond to users classified as having address information in an area within the same or similar range as the user.
  • the users who are considered in calculating the average delivery saving time are those whose delivery address information is located in the same or similar area or area as the user, except for differences in delivery time depending on whether or not they have signed up for membership. These may be users for whom it may be judged that no significant difference will occur over time.
  • the plurality of users who have signed up for membership on the service and the other users who have not signed up for membership set address information included in area information that distinguishes the first address information set by the user for delivery of items. Can contain one user.
  • the server device 100 calculates the delivery time from the logistics center that delivers the item to each user. Information about time can also be obtained.
  • the server device ( 100) can obtain the delivery time for the users from each distribution center located in the corresponding area information. That is, the server device 100 confirms one or more distribution centers corresponding to local information, and obtains information from the confirmed one or more distribution centers from the plurality of users who have signed up for membership and the other users who have not signed up for membership. You can obtain information about the delivery time required to process multiple orders. Based on the information obtained in this way, the server device 100 provides a first average delivery time confirmed for the plurality of users who have signed up for membership and a second average delivery time confirmed for the other users who have not signed up for membership. It can be obtained by calculating time.
  • FIG. 4 is a diagram illustrating an operation method by which the server device 100 obtains delivery time saved on average according to membership subscription, according to various embodiments.
  • the server device 100 may obtain delivery area classification information including the user's first address information set on the service (401).
  • delivery area classification information may be area information that distinguishes each area according to a certain standard or area for delivery of items in the service.
  • the server device 100 can check users who have signed up for membership and users who have not signed up for membership among users who have set address information included in the obtained delivery area classification information (403), and the delivery area classification information You can also check one or more corresponding logistics centers (405).
  • the server device 100 may obtain information about the delivery time required to process a plurality of orders obtained from users who have signed up for membership and users who have not signed up for membership, from one or more distribution centers ( 407), and based on this, the first average delivery time for users who have signed up for membership and the second average delivery time for users who have not signed up for membership can be obtained (409).
  • the server device 100 which has obtained the first average delivery time and the second average delivery time, may calculate the delivery saving time according to membership subscription by subtracting the first average delivery time from the second average delivery time (411).
  • the server device 100 obtains delivery savings for users who have set address information included in the same or similar area information or delivery area classification information as the user, and uses membership with users who have signed up for membership. By setting different priorities for determining which logistics center to ship items to for users who have not signed up for membership, you can ensure fast delivery for users who have signed up for membership and maximize the effect of saving delivery time.
  • those who have signed up for membership are selected according to the priority of proximity to the address information of each user who has signed up for membership.
  • Each user can decide on one distribution center to ship the ordered items. In other words, faster delivery may be important for users who have signed up for membership, so based on the order of proximity to the delivery address of each user who has signed up for membership at the distribution center where the item is in stock among the one or more logistics centers above. You can determine one logistics center to ship the item to.
  • the logistics center closest to the address information of each user who has signed up for membership may be determined as the logistics center from which the item will be shipped.
  • the server device 100 sets address information included in certain area information or delivery area classification information and provides address information for each of the users and the certain area information or You can check the distance between each logistics center included in one or more logistics centers corresponding to the delivery area classification information.
  • the server device 100 For users who have not signed up for membership, among one or more logistics centers corresponding to certain area information or delivery area classification information, the server device 100 will, regardless of the address information of each user who has not signed up for membership, Each user who has not signed up for membership can decide on one logistics center to ship the ordered item based on priority of having the most inventory. That is, since the importance of rapid delivery for users who have not signed up for membership is relatively low, the server device 100 selects a distribution center that has sufficient inventory of items instead of selecting a distribution center that can quickly perform delivery. By selecting , you can promote efficient item inventory management at each distribution center. Accordingly, the server device 100 selects one logistics center that will ship items based on the order in which the items ordered by each non-membership user, among one or more logistics centers corresponding to certain regional information or delivery area classification information, are in stock. You can decide on the center.
  • the server device 100 sets address information included in certain area information or delivery area classification information and sets the certain area information or delivery area classification information for each item ordered by users who have not signed up for membership. You can check the inventory in which each item is stored by one or more distribution centers corresponding to the information.
  • the plurality of users who signed up for membership on the service and the other users who did not sign up for membership may correspond to users who ordered items included in the item category corresponding to the item ordered by the user through the first order.
  • the server device 100 in addition to calculating the average delivery savings time for users whose local information is determined to be similar or the same as that of the user, the server device 100 also calculates the average delivery savings time for items included in the same item category as the user's ordered item. You can calculate the average shipping time savings based on users who placed orders.
  • the plurality of users who have signed up for membership on the service and the other users who have not signed up for membership include users who ordered the same item or similar items belonging to the item category that includes the item that the user purchases through the first order. may include.
  • the server device 100 identifies the plurality of users who have signed up for membership on the service and the other users who have not signed up for membership, and the server device 100 uses the above-described user's local information and the user's order information. You can also consider all item categories that contain an item. That is, users to be considered when calculating the average delivery savings time may be users who ordered items belonging to the item category that includes the user's ordered item while determining that the user's regional information is similar or the same.
  • each shipping benefit applies if the items included in the first order are shipped together with other items included in the user's other orders; or Provision of information on average delivery savings time following membership registration may be omitted.
  • the delivery completion information provided to the user may omit information indicating that each delivery benefit is applied for delivery or information about the average delivery saving time by signing up for membership.
  • the delivery completion information provided to the user includes information on the item included in the user's first order, and the item included in the first order is included in the user's address information.
  • Information about when delivery has been completed and/or image information confirming that items included in the first order are delivered to the user's address information may be included.
  • the information about one or more benefits that the server device 100 confirms according to operation 305 may include returning the item included in the first order based on the information about the user's membership. It may include secondary benefit information about the return benefit applied for the product. Such secondary benefit information includes a return benefit in which items included in the user's first order can be returned within the same day of the return request, and/or a return benefit in which items included in the user's first order can be returned free of charge, etc. Various return benefits may be included.
  • the information about one or more benefits that the server device 100 checks in accordance with operation 305 may include the price for the item included in the first order based on the information about the user's membership.
  • Third party benefit information for discounts may be included.
  • Such third benefit information includes a price discount benefit in which the price of the item included in the first order is reduced based on the user's membership, and a discount coupon provided to the user based on the user's membership.
  • Various price discount benefits may be included, such as price discount benefits through and/or price discount benefits including shipping fee discounts provided to the user based on the user signing up for membership.
  • third-party benefit information for a price discount on an item included in the user's first order is related to the payment price at which the user pays for the item, and thus the payment provided to the user when the first order is paid. It can also be set to be displayed through information about the history. That is, when the first order is paid, the server device 100 may provide the user with information about payment details to which a price discount based on third benefit information has been applied to the first order. As a specific example, when the server device 100 identifies one or more benefits that can be applied for the user's first order according to operation 305, the server device 100 selects at least one benefit related to price among the one or more benefits.
  • the third benefit information as above can be set to include information about at least one confirmed benefit, and the third benefit information can be set to be displayed in the payment details provided when the first order is paid later.
  • server device 100 may provide information about one or more benefits based on the payment of the first order being processed.
  • information about one or more benefits provided by the server device 100 according to operation 307 may include the above-described first to third benefit information, etc.
  • information about one or more benefits provided by the server device 100 according to operation 307 may include a payment page provided to process payment of the first order, when payment of the first order is processed or payment is completed, It may be provided through various information or pages, such as an order detail page or a purchase completion page, and/or a delivery notification information or delivery information page provided when the items included in the first order are delivered.
  • the server device 100 is described as providing information about one or more benefits based on the fact that the first order is processed, but if the user signs up for membership, the benefits that can be provided are provided for each benefit. If the item can be confirmed in advance, information about each benefit may be provided through an item detail page for each item and/or an item search page containing information about each item.
  • information about each benefit included in information about one or more benefits provided by the server device 100 according to operation 307 may be set and provided as information in the form of a chip.
  • each piece of information provided by the server device 100 in the process of performing the operation method for providing information according to FIGS. 3 and 4 may be combined and provided in various forms.
  • FIGS. 5 to 8 are diagrams illustrating examples of UI/UX for providing information according to various embodiments.
  • the example of FIGS. 5 to 8 may be a UI/UX (user interface/user experience) for the user device 200, and each embodiment described in the following drawings is similar to the above in FIGS. 5 to 8. It may be performed based on the operation of one server device 100.
  • each embodiment of UI/UX for the user device 200 described in the drawings below when the user device 200 receives input information from the user and transmits it to the server device 100, the server device 100 ) may be performed in the form of providing information corresponding to input information to the user device 200 based on the operations described above in FIGS. 3 and 4 and then outputting the information.
  • each embodiment of UI/UX described in the drawings below is not limited to this form and can be performed in all forms that can implement each embodiment of UI/UX.
  • Figures 5 and 6 are diagrams illustrating examples in which the user device 200 according to various embodiments outputs various pages on a service including information on benefits applied according to membership registration.
  • the user device 100 may output an order detail page containing information about benefits applied according to membership registration.
  • the order details page output by the user device 100 through FIG. 5 may be a page output based on the fact that the user orders an item and payment is processed.
  • the order detail page of FIG. 5 may be set to display information about one or more benefits applicable to the user's order (501), and information about each benefit included in the information about one or more benefits is displayed as a chip. ) can be set and displayed in the form. Additionally, some of the benefits related to price discounts among one or more benefits may be set to be displayed in the payment history, and through this, specific price discount details applied according to membership registration may be displayed (503).
  • the user device 100 may output a purchase completion page containing information about benefits applied according to membership subscription.
  • the purchase completion page output by the user device 100 through FIG. 6 may be a page output based on the fact that the user has ordered an item and completed payment processing.
  • the purchase completion page of FIG. 6 may be set to display information about one or more benefits applied to payment for the user's order (601), and information about each benefit included in the information about one or more benefits is displayed on the chip. It can be set and displayed in (chip) form. Additionally, among one or more benefits, some of the benefits applied in relation to price discounts may be set to be displayed on the payment history, and through this, specific price discount details applied according to membership registration can be displayed (603).
  • Figures 7 and 8 are diagrams illustrating examples of the user device 200 according to various embodiments outputting delivery notification information including information about delivery benefits applied according to membership registration.
  • the user device 100 may output delivery notification information including information about delivery benefits applied according to membership subscription.
  • the delivery notification information output by the user device 100 through FIG. 7 may be information output based on the fact that delivery of the item ordered by the user has been completed.
  • the delivery notification information in FIG. 7 includes information on the items included in the user's order, information on when the items included in the user's order have been delivered to the user's address information, and/or the items included in the user's order. Delivery completion information including image information confirming delivery can be displayed in the user's address information (701).
  • the delivery completion information displayed through the delivery information notification information in Figure 7 includes information about the delivery saving time that the user can save on average compared to other users who have not signed up for membership through the delivery benefits provided by signing up for membership. may be displayed including (703). Through this, users who have signed up for membership can confirm that they have received benefits in terms of delivery time compared to those who have not signed up for membership. At this time, when the user enters information corresponding to delivery savings time, Figure 8 Information about delivery savings may be additionally displayed, as shown.
  • the delivery savings time that can be saved on average compared to other users who have not signed up for membership through the delivery benefits provided by signing up for membership is again provided, and this delivery saving time is calculated as the average saving time for various service users at a certain point in time.
  • a phrase indicating that a point is confirmed based on data about the data may also be displayed (801).
  • the UI/UX for the user device 200 of FIGS. 5 to 8 and the operation of the user device 200 may be performed in connection with the operation of the server device 100 described above in FIGS. 3 to 4, and FIG. 5
  • the UI/UX examples of FIGS. 5 to 8 are one example for the disclosure of the present invention, and various embodiments of the present invention are not limited to the UI/UX forms of FIGS. 5 to 8, and various embodiments of the present invention can be implemented. It can be performed according to any form of UI/UX.
  • the method according to the system according to the present invention may be implemented in the form of program instructions that can be executed through various computer means and recorded on a computer-readable medium.
  • various embodiments of the present invention may be implemented as computer readable code on a computer readable recording medium in certain respects.
  • a computer-readable recording medium is any data storage device capable of storing data that can be read by a computer system. Examples of computer readable recording media include read only memory (ROM), random access memory (RAM), and compact disk-read only memory (CD-ROM). ), magnetic tapes, floppy disks, optical data storage devices, and carrier waves (data transmission over the Internet, etc.). Computer-readable recording media may also be distributed across networked computer systems, such that computer-readable code is stored and executed in a distributed manner. Additionally, functional programs, codes, and code segments for achieving various embodiments of the present invention can be easily interpreted by programmers skilled in the field to which the present invention is applied.
  • the devices and methods according to various embodiments of the present invention can be implemented in the form of hardware, software, or a combination of hardware and software.
  • Such software may, for example, use any storage device, volatile or non-volatile, such as ROM, whether erasable or rewritable, or memory such as, for example, RAM, memory chips, devices or integrated circuits; Alternatively, it may be stored on a storage medium that is optically or magnetically recordable and readable by a machine (e.g., a computer), for example, a compact disk (CD), DVD, magnetic disk, or magnetic tape. .
  • a machine e.g., a computer
  • Methods according to various embodiments of the present invention may be implemented by a computer including a control unit and a memory, or a vehicle including such memory or a computer, and such memory is a program containing instructions that implement the embodiments of the present invention.
  • a computer including a control unit and a memory
  • a vehicle including such memory or a computer
  • such memory is a program containing instructions that implement the embodiments of the present invention.
  • the present invention includes a program containing code for implementing the device or method described in the claims of this specification and a machine-readable storage medium (such as a computer) storing such a program. Additionally, such programs may be transmitted electronically through any medium, such as communication signals transmitted over a wired or wireless connection, and the present invention includes equivalents thereof as appropriate.

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Abstract

Est divulgué un procédé pour commander à un dispositif électronique de fournir des informations, le procédé comprenant les étapes consistant à : obtenir une première commande d'un utilisateur sur un service associé au dispositif électronique ; lorsque la première commande est obtenue, confirmer si l'utilisateur s'est inscrit pour s'abonner au service ; lorsque l'utilisateur s'est inscrit pour s'abonner, vérifier des informations concernant un ou plusieurs avantages applicables à la première commande, sur la base des informations concernant l'abonnement ; et fournir les informations concernant le ou les avantages sur la base du paiement pour la première commande en cours de traitement.
PCT/KR2022/009848 2022-07-05 2022-07-07 Procédé pour commander un dispositif électronique fournissant des informations, et dispositif électronique le prenant en charge WO2024010116A1 (fr)

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KR1020220082332A KR20240005347A (ko) 2022-07-05 2022-07-05 정보를 제공하는 전자 장치의 동작 방법 및 이를 지원하는 전자 장치
KR10-2022-0082332 2022-07-05

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WO2024010116A1 true WO2024010116A1 (fr) 2024-01-11

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KR20150050792A (ko) * 2013-10-31 2015-05-11 에스케이플래닛 주식회사 전자 영수증 기반의 멤버십 혜택 서비스 방법, 이를 위한 장치 및 시스템
KR101955527B1 (ko) * 2017-09-04 2019-05-30 씨제이대한통운(주) 배송기사 단말에 설치된 어플리케이션을 이용하여 배송 서비스를 제공하는 방법 및 시스템
JP2019135582A (ja) * 2018-02-05 2019-08-15 株式会社ぐるなび 特典提示装置、特典提示プログラム、及び特典提示方法
KR102326576B1 (ko) * 2021-02-05 2021-11-16 쿠팡 주식회사 아이템 판매 정보 처리를 위한 장치 및 그 방법
KR102345382B1 (ko) * 2021-02-19 2021-12-31 쿠팡 주식회사 멤버십 관련 정보를 제공하는 방법 및 전자 장치

Patent Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR20100084830A (ko) * 2009-01-19 2010-07-28 주식회사 포맨엘앤씨 쿠폰 기반 멤버십 서비스 시스템 및 방법
KR20150050792A (ko) * 2013-10-31 2015-05-11 에스케이플래닛 주식회사 전자 영수증 기반의 멤버십 혜택 서비스 방법, 이를 위한 장치 및 시스템
KR101955527B1 (ko) * 2017-09-04 2019-05-30 씨제이대한통운(주) 배송기사 단말에 설치된 어플리케이션을 이용하여 배송 서비스를 제공하는 방법 및 시스템
JP2019135582A (ja) * 2018-02-05 2019-08-15 株式会社ぐるなび 特典提示装置、特典提示プログラム、及び特典提示方法
KR102326576B1 (ko) * 2021-02-05 2021-11-16 쿠팡 주식회사 아이템 판매 정보 처리를 위한 장치 및 그 방법
KR102345382B1 (ko) * 2021-02-19 2021-12-31 쿠팡 주식회사 멤버십 관련 정보를 제공하는 방법 및 전자 장치

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